# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=40

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 41

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## [Question about the future of music in Plex](https://forums.plex.tv/t/question-about-the-future-of-music-in-plex/923669)

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**Author:** [@itsamezachary](https://forums.plex.tv/u/itsamezachary)\
**Replies:** 9\
**Last updated:** [July 7, 2025, 11:09am UTC](https://forums.plex.tv/t/question-about-the-future-of-music-in-plex/923669 "2025-07-07T11:09:44Z")

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Music libraries were removed from the plex mobile app after the app rewrite. Generally I’m cool with this because I agree that plexamp is the superior experience for music, and certainly on mobile. However, I have been w…

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## [Plex doesn't match movies or tv shows](https://forums.plex.tv/t/plex-doesnt-match-movies-or-tv-shows/925044)

<div class="topic-metadata">

**Author:** [@LorenzoAdmin](https://forums.plex.tv/u/LorenzoAdmin)\
**Replies:** 12\
**Last updated:** [July 6, 2025, 11:41pm UTC](https://forums.plex.tv/t/plex-doesnt-match-movies-or-tv-shows/925044 "2025-07-06T23:41:18Z")

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Hello, Since today I’ve noticed that Plex doesn’t match my media with titles for some reason. The scanning of the libary is complete but the is no information about the media. When I go to match it doesnt fined anythin…

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## [Question about plex pass](https://forums.plex.tv/t/question-about-plex-pass/925171)

<div class="topic-metadata">

**Author:** [@ReputationRenegade\_13](https://forums.plex.tv/u/ReputationRenegade_13)\
**Replies:** 1\
**Last updated:** [July 6, 2025, 8:46pm UTC](https://forums.plex.tv/t/question-about-plex-pass/925171 "2025-07-06T20:46:05Z")

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do you need a plex pass to view others servers or to have others view yours ?

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## [Excluding labels for managed users](https://forums.plex.tv/t/excluding-labels-for-managed-users/925082)

<div class="topic-metadata">

**Author:** [@fancy27](https://forums.plex.tv/u/fancy27)\
**Replies:** 4\
**Last updated:** [July 6, 2025, 4:39pm UTC](https://forums.plex.tv/t/excluding-labels-for-managed-users/925082 "2025-07-06T16:39:52Z")

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I have a couple of managed accounts tied to my account for my own server. I am trying to exclude a specific subset of content that falls into the range of ratings allowed for these managed users (G, PG, PG-13, TV-Y, TV-1…

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## [I don’t like horror movies. Yet Plex cannot let me watch a movie without serving up a preview](https://forums.plex.tv/t/i-don-t-like-horror-movies-yet-plex-cannot-let-me-watch-a-movie-without-serving-up-a-preview/925065)

<div class="topic-metadata">

**Author:** [@braveflamingo](https://forums.plex.tv/u/braveflamingo)\
**Replies:** 1\
**Last updated:** [July 5, 2025, 9:39pm UTC](https://forums.plex.tv/t/i-don-t-like-horror-movies-yet-plex-cannot-let-me-watch-a-movie-without-serving-up-a-preview/925065 "2025-07-05T21:39:52Z")

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Why is it there is no way to better control the previews. Without fail be it a romantic comedy, a Disney movie or a comedy special, Plex has to set the mood with blood and screams. There has to be a way to better contro…

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## [Plex Library Size Limitations](https://forums.plex.tv/t/plex-library-size-limitations/919642)

<div class="topic-metadata">

**Author:** [@Richard01](https://forums.plex.tv/u/Richard01)\
**Replies:** 12\
**Last updated:** [July 5, 2025, 3:00pm UTC](https://forums.plex.tv/t/plex-library-size-limitations/919642 "2025-07-05T15:00:39Z")

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I have a general question of whether Plex has any limitations with the size of the library it can support and if there are any tweaks I need to make as it grows. I have library on a Synology NAS (RAID 5) that is about 95…

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## [Volume control for TV series theme music](https://forums.plex.tv/t/volume-control-for-tv-series-theme-music/925009)

<div class="topic-metadata">

**Author:** [@MrWuf](https://forums.plex.tv/u/MrWuf)\
**Replies:** 2\
**Last updated:** [July 5, 2025, 6:11am UTC](https://forums.plex.tv/t/volume-control-for-tv-series-theme-music/925009 "2025-07-05T06:11:40Z")

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Can the TV series theme music volume be adjusted? It is obnoxiously louder than other sounds (including series audio). I’ve seen older posts on the same topic. None of them appeared to have responses from Plex. None …

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## [Server Download in loop](https://forums.plex.tv/t/server-download-in-loop/924985)

<div class="topic-metadata">

**Author:** [@miklos8](https://forums.plex.tv/u/miklos8)\
**Replies:** 0\
**Last updated:** [July 4, 2025, 8:35pm UTC](https://forums.plex.tv/t/server-download-in-loop/924985 "2025-07-04T20:35:08Z")

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I am running Sequoia 15.5 and have tied countless times to download the server. Every time I attempt to down load it just gets stuck on a (preparing to down load mode). Please advise. thank you

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## [Unable To Download](https://forums.plex.tv/t/unable-to-download/924926)

<div class="topic-metadata">

**Author:** [@simon.jasper.1976\_gmail.com](https://forums.plex.tv/u/simon.jasper.1976_gmail.com)\
**Replies:** 1\
**Last updated:** [July 4, 2025, 3:34pm UTC](https://forums.plex.tv/t/unable-to-download/924926 "2025-07-04T15:34:37Z")

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Hi guys, I run a Synology NAS and need to download a few movies onto my iPhone before travelling next week. The download option is not available in the Plex app on my phone so I have gone into my Plex server app on my M…

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## [I want to delete my watch history but getting an error](https://forums.plex.tv/t/i-want-to-delete-my-watch-history-but-getting-an-error/924871)

<div class="topic-metadata">

**Author:** [@jrampersaud123](https://forums.plex.tv/u/jrampersaud123)\
**Replies:** 0\
**Last updated:** [July 3, 2025, 7:57pm UTC](https://forums.plex.tv/t/i-want-to-delete-my-watch-history-but-getting-an-error/924871 "2025-07-03T19:57:40Z")

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I’m looking to delete my entire Plex Watch History from privacy \> delete data but it is not working. It’s been throwing an error since last week when I try to delete it on my end.

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## [Plex is not working](https://forums.plex.tv/t/plex-is-not-working/924862)

<div class="topic-metadata">

**Author:** [@tobiasbacher](https://forums.plex.tv/u/tobiasbacher)\
**Replies:** 1\
**Last updated:** [July 3, 2025, 6:32pm UTC](https://forums.plex.tv/t/plex-is-not-working/924862 "2025-07-03T18:32:23Z")

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Hi there, I‘m currently having issues with plex. Sometimes I can stream, but there is no continue watching, and there are errors on the lists like the film section or series… Someone knows how to fix that? I hav the p…

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## [Add to Watchlist missing on web app](https://forums.plex.tv/t/add-to-watchlist-missing-on-web-app/924668)

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**Author:** [@Therealbrad](https://forums.plex.tv/u/Therealbrad)\
**Replies:** 11\
**Last updated:** [July 3, 2025, 6:13pm UTC](https://forums.plex.tv/t/add-to-watchlist-missing-on-web-app/924668 "2025-07-03T18:13:01Z")

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I can’t find a way to add a movie to my Watchlist. I swear this feature used to be there. I have options to add to a collection or add to a playlist, but no add to watchlist.

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## [Why am I seeing pre-roll advertisements](https://forums.plex.tv/t/why-am-i-seeing-pre-roll-advertisements/924805)

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**Author:** [@billrob](https://forums.plex.tv/u/billrob)\
**Replies:** 4\
**Last updated:** [July 3, 2025, 7:30am UTC](https://forums.plex.tv/t/why-am-i-seeing-pre-roll-advertisements/924805 "2025-07-03T07:30:16Z")

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I’m watching my own content streamed from my local network. I have a windows 11 server and both my xbox series x and roku Plex apps are requiring me to sit through 30 seconds of ads. I have a paid membership.

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## [Server hangs for 30+ seconds, streams unpause by themselves](https://forums.plex.tv/t/server-hangs-for-30-seconds-streams-unpause-by-themselves/922536)

<div class="topic-metadata">

**Author:** [@omnijinx](https://forums.plex.tv/u/omnijinx)\
**Replies:** 18\
**Last updated:** [July 2, 2025, 11:35pm UTC](https://forums.plex.tv/t/server-hangs-for-30-seconds-streams-unpause-by-themselves/922536 "2025-07-02T23:35:51Z")

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My Plex setup has been working great for many years now. I’m using Linux/Unraid/Docker and I mostly use the Apple TV client. As of about a week ago, I’m experiencing the following problems: My server will sometimes be…

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## [Download movie from plex pass server](https://forums.plex.tv/t/download-movie-from-plex-pass-server/924777)

<div class="topic-metadata">

**Author:** [@JOSEF2](https://forums.plex.tv/u/JOSEF2)\
**Replies:** 2\
**Last updated:** [July 2, 2025, 10:01pm UTC](https://forums.plex.tv/t/download-movie-from-plex-pass-server/924777 "2025-07-02T22:01:26Z")

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How can a normal user download a movie i have granted accsess for download but the download button on his app dosent show

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## [Fix Continue Watching Duplicates between our libraries and Plex "Movies & Shows"](https://forums.plex.tv/t/fix-continue-watching-duplicates-between-our-libraries-and-plex-movies-shows/924772)

<div class="topic-metadata">

**Author:** [@JadesFire](https://forums.plex.tv/u/JadesFire)\
**Replies:** 0\
**Last updated:** [July 2, 2025, 7:22pm UTC](https://forums.plex.tv/t/fix-continue-watching-duplicates-between-our-libraries-and-plex-movies-shows/924772 "2025-07-02T19:22:40Z")

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This has been raised many times, in various guises, but it’s now needing attention as duplicates are appearing from outside user libraries. E.g. I have a TV series in my library, it’s not duplicated anywhere locally, but…

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## [Smart Collection isn't correct](https://forums.plex.tv/t/smart-collection-isnt-correct/924161)

<div class="topic-metadata">

**Author:** [@Dan\_Bev](https://forums.plex.tv/u/Dan_Bev)\
**Replies:** 9\
**Last updated:** [July 2, 2025, 6:13pm UTC](https://forums.plex.tv/t/smart-collection-isnt-correct/924161 "2025-07-02T18:13:17Z")

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I have set up a Smart Collection to display shows I have watched that have recently added unwatched episodes. The results aren’t correct. The filters are; Unwatched Episodes is true Show Last Watched is in the last 2 …

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## [No Libraries Found](https://forums.plex.tv/t/no-libraries-found/924205)

<div class="topic-metadata">

**Author:** [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\
**Replies:** 22\
**Last updated:** [July 2, 2025, 11:09am UTC](https://forums.plex.tv/t/no-libraries-found/924205 "2025-07-02T11:09:49Z")

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I have just started receiving this message from about 2 weeks ago. Up to then, there were no problems prior to that time. The fault is intermittent, as they come back and disappear again repeatedly. I try random actions…

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## [Connect server with different local ip](https://forums.plex.tv/t/connect-server-with-different-local-ip/924519)

<div class="topic-metadata">

**Author:** [@knj6](https://forums.plex.tv/u/knj6)\
**Replies:** 4\
**Last updated:** [July 2, 2025, 6:04am UTC](https://forums.plex.tv/t/connect-server-with-different-local-ip/924519 "2025-07-02T06:04:47Z")

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Hi guys, My media server is on 192.168.5.1. My TV is on 192.168.6.2. I try to use TV to connect media server. Anyone could give me some idea?

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## [Friends can't access PLEX anymore](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059)

<div class="topic-metadata">

**Author:** [@Incredibealls](https://forums.plex.tv/u/Incredibealls)\
**Replies:** 10\
**Last updated:** [July 1, 2025, 10:14am UTC](https://forums.plex.tv/t/friends-cant-access-plex-anymore/924059 "2025-07-01T10:14:45Z")

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My Friends were able to access my library for years, but in the past few weeks suddenly were not able to do so. It keeps saying they need a Plex Pass. Has something changed?

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## [Yet another person who isnt getting the email verification emails](https://forums.plex.tv/t/yet-another-person-who-isnt-getting-the-email-verification-emails/924593)

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**Author:** [@AnonKangaroo](https://forums.plex.tv/u/AnonKangaroo)\
**Replies:** 1\
**Last updated:** [July 1, 2025, 8:11am UTC](https://forums.plex.tv/t/yet-another-person-who-isnt-getting-the-email-verification-emails/924593 "2025-07-01T08:11:17Z")

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I wanted to change the email associated with my account, but no matter how many times I have hit the “send verification email” button, I am not getting the email. I saw a bunch of people suggest posting on here, so i ho…

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## [Paid iOS App now forced subscription?](https://forums.plex.tv/t/paid-ios-app-now-forced-subscription/924566)

<div class="topic-metadata">

**Author:** [@Loveableloser](https://forums.plex.tv/u/Loveableloser)\
**Replies:** 18\
**Last updated:** [July 1, 2025, 7:13am UTC](https://forums.plex.tv/t/paid-ios-app-now-forced-subscription/924566 "2025-07-01T07:13:03Z")

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Any one else think Plex is ridiculous for this crap about a monthly fee for something we have already paid for. Let me explain. Years ago I purchased the iOS app. This allowed me to stream my own content from my devices.…

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## [Copyright notice on Midway after bluyray rip](https://forums.plex.tv/t/copyright-notice-on-midway-after-bluyray-rip/924604)

<div class="topic-metadata">

**Author:** [@driley62](https://forums.plex.tv/u/driley62)\
**Replies:** 4\
**Last updated:** [July 1, 2025, 2:52am UTC](https://forums.plex.tv/t/copyright-notice-on-midway-after-bluyray-rip/924604 "2025-07-01T02:52:18Z")

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Hello all, I have ripped a Bluray of Midway and then uploaded the raw file to my NAS shared folder that my Plex server looks to. My issue is when i watch the fipped file on my pc it has no issues but when watching from …

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## [DAHMER - Monster: The Jeffrey Dahmer Story -- multiple tmdb ids](https://forums.plex.tv/t/dahmer-monster-the-jeffrey-dahmer-story-multiple-tmdb-ids/886348)

<div class="topic-metadata">

**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 39\
**Last updated:** [July 1, 2025, 12:55am UTC](https://forums.plex.tv/t/dahmer-monster-the-jeffrey-dahmer-story-multiple-tmdb-ids/886348 "2025-07-01T00:55:38Z")

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So this show DAHMER - Monster: The Jeffrey Dahmer Story (TV Series 2022-2022) — The Movie Database (TMDB) within plex has multiple tmdb ids. Details below: DAHMER - Monster: The Jeffrey Dahmer Story (2022) plex://sho…

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## [Can't access menu from the thumbnails any more](https://forums.plex.tv/t/cant-access-menu-from-the-thumbnails-any-more/924454)

<div class="topic-metadata">

**Author:** [@tarkusnz](https://forums.plex.tv/u/tarkusnz)\
**Replies:** 1\
**Last updated:** [June 29, 2025, 5:44pm UTC](https://forums.plex.tv/t/cant-access-menu-from-the-thumbnails-any-more/924454 "2025-06-29T17:44:42Z")

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Server is Synology NAS running version 1.41.9.9912-60009912 Player is the web app in a browser, version 4.147.1 I used to be able to click on the three vertical dots in the lower RH of a thumbnail to quickly add an ite…

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## [Unable to find "Enable HEVC (H.265) video encoding (experimental)](https://forums.plex.tv/t/unable-to-find-enable-hevc-h-265-video-encoding-experimental/923894)

<div class="topic-metadata">

**Author:** [@GeoffKennedy](https://forums.plex.tv/u/GeoffKennedy)\
**Replies:** 11\
**Last updated:** [June 30, 2025, 3:24am UTC](https://forums.plex.tv/t/unable-to-find-enable-hevc-h-265-video-encoding-experimental/923894 "2025-06-30T03:24:03Z")

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Hey folks! I am a lifetime Plex Pass member, and I am having trouble Post Android app update, my users and I are having problems. We keep getting a “Unable to determine HEVC profile” message, and content won’t play whe…

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## [Plex addon on Home Assistant](https://forums.plex.tv/t/plex-addon-on-home-assistant/921272)

<div class="topic-metadata">

**Author:** [@maayan\_11](https://forums.plex.tv/u/maayan_11)\
**Replies:** 4\
**Last updated:** [June 30, 2025, 2:50am UTC](https://forums.plex.tv/t/plex-addon-on-home-assistant/921272 "2025-06-30T02:50:54Z")

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Hi, I have Plex server installed as an addon on HAOS. I also have a Pi NAS connected and I managed to connect it all together with Samba following this brilliant guide: https://www.youtube.com/watch?v=eu6IDFeyfwE I’m r…

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## [Friend's unable to download from my server](https://forums.plex.tv/t/friends-unable-to-download-from-my-server/924364)

<div class="topic-metadata">

**Author:** [@wazbat](https://forums.plex.tv/u/wazbat)\
**Replies:** 11\
**Last updated:** [June 29, 2025, 8:40pm UTC](https://forums.plex.tv/t/friends-unable-to-download-from-my-server/924364 "2025-06-29T20:40:33Z")

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Hi there. I’m finding a lot of conflicting information so I’m struggling to figure out the answer. I purchased a Plex pass so that close friend’s of mine could continue to enjoy my media library, however when using the …

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## [Chromecast gone - forever?](https://forums.plex.tv/t/chromecast-gone-forever/924227)

<div class="topic-metadata">

**Author:** [@neilster](https://forums.plex.tv/u/neilster)\
**Replies:** 2\
**Last updated:** [June 29, 2025, 1:50pm UTC](https://forums.plex.tv/t/chromecast-gone-forever/924227 "2025-06-29T13:50:21Z")

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There’s still no chromecast functionality on the mobile app since the “new, improved” version was released - and no explanation as to why it disappeared! Will it return one day, or has it gone for good? Will it one day …

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## [The Crystal Maze and Aquabats Super Show does not pull metadata correctly](https://forums.plex.tv/t/the-crystal-maze-and-aquabats-super-show-does-not-pull-metadata-correctly/924419)

<div class="topic-metadata">

**Author:** [@EightBitLife](https://forums.plex.tv/u/EightBitLife)\
**Replies:** 1\
**Last updated:** [June 29, 2025, 9:03am UTC](https://forums.plex.tv/t/the-crystal-maze-and-aquabats-super-show-does-not-pull-metadata-correctly/924419 "2025-06-29T09:03:47Z")

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Hi been messing with my plex alot lately. I have noticed with The crystal Maze and Aquabats super show season 3 are not being seen or pulling metadata correctly as with The banana splits but i think someone already repor…

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