# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=43 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 44 --- ## [How to Stop Plex from Monitoring Server Usage Data?](https://forums.plex.tv/t/how-to-stop-plex-from-monitoring-server-usage-data/922471)
**Author:** [@FlyerFocus](https://forums.plex.tv/u/FlyerFocus)\ **Replies:** 2\ **Last updated:** [June 11, 2025, 1:56am UTC](https://forums.plex.tv/t/how-to-stop-plex-from-monitoring-server-usage-data/922471 "2025-06-11T01:56:44Z")
I watched a movie the other night. The next day I received an email from Plex. Subject line: “How Was (insert movie name)?” I don’t want Plex monitoring who watches what on my server nor do I want them to pull any dat… --- ## [Small UI change: remove 'Managed Account' text from profile selection in GUI](https://forums.plex.tv/t/small-ui-change-remove-managed-account-text-from-profile-selection-in-gui/922310)
**Author:** [@craigyk1](https://forums.plex.tv/u/craigyk1)\ **Replies:** 1\ **Last updated:** [June 10, 2025, 7:03am UTC](https://forums.plex.tv/t/small-ui-change-remove-managed-account-text-from-profile-selection-in-gui/922310 "2025-06-10T07:03:34Z")
Hello all, would just like to ask that for Managed Account profiles the text ‘Managed Account’ be removed from the GUI if the account has no age restrictions, etc. If your spouse is anything like mine, they were not thr… --- ## [Hey Plex after so many years are you still not giving us a metadata backup and restore button](https://forums.plex.tv/t/hey-plex-after-so-many-years-are-you-still-not-giving-us-a-metadata-backup-and-restore-button/922307)
**Author:** [@manslayerms](https://forums.plex.tv/u/manslayerms)\ **Replies:** 1\ **Last updated:** [June 10, 2025, 12:37am UTC](https://forums.plex.tv/t/hey-plex-after-so-many-years-are-you-still-not-giving-us-a-metadata-backup-and-restore-button/922307 "2025-06-10T00:37:05Z")
It I know you can do it through SSH and other means but it would be so easy in the Plex interface if you can click a button to backup your metadata and button to restore. And depending on what server you’re running it on… --- ## [\[Platform Request\] Add Disney+ (MENA region) to Discover’s streaming options](https://forums.plex.tv/t/platform-request-add-disney-mena-region-to-discover-s-streaming-options/922263)
**Author:** [@hossainmq](https://forums.plex.tv/u/hossainmq)\ **Replies:** 0\ **Last updated:** [June 9, 2025, 7:58pm UTC](https://forums.plex.tv/t/platform-request-add-disney-mena-region-to-discover-s-streaming-options/922263 "2025-06-09T19:58:07Z")
Hey Plex team, Small request that’s been on my mind for a while — It’s been over 3 years since Disney+ officially launched in the Middle East and North Africa (MENA), but it’s still not available as one of the streamin… --- ## [Failed Playback Roku and Android](https://forums.plex.tv/t/failed-playback-roku-and-android/920575)
**Author:** [@kevinsparenberg](https://forums.plex.tv/u/kevinsparenberg)\ **Replies:** 3\ **Last updated:** [June 9, 2025, 1:54pm UTC](https://forums.plex.tv/t/failed-playback-roku-and-android/920575 "2025-06-09T13:54:52Z")
I’m having problems with playback after my most recent update to Plex Media Server 1.41.7.9823-59f304c16, but only on Roku and Android devices - Plex Web works fine from any server. Symptoms (Android): Find a show I w… --- ## [Getting tired of looking stupid!](https://forums.plex.tv/t/getting-tired-of-looking-stupid/922016)
**Author:** [@Rickt1962](https://forums.plex.tv/u/Rickt1962)\ **Replies:** 2\ **Last updated:** [June 9, 2025, 2:59am UTC](https://forums.plex.tv/t/getting-tired-of-looking-stupid/922016 "2025-06-09T02:59:39Z")
Today with friends, I decided to show them family photos on my Samsung Phone on Plex app! Only to my surprise, some GENIUS decided to make another APP for Plex! So the all-in-one Plex app makes life simple only to be for… --- ## [Massive Dropped Frames On Certain Files (30%+)](https://forums.plex.tv/t/massive-dropped-frames-on-certain-files-30/921782)
**Author:** [@clintona\_internode\_on\_net](https://forums.plex.tv/u/clintona_internode_on_net)\ **Replies:** 0\ **Last updated:** [June 8, 2025, 8:39am UTC](https://forums.plex.tv/t/massive-dropped-frames-on-certain-files-30/921782 "2025-06-08T08:39:37Z")
Hi All, I use my Shield Pro + HDD as my Plex server and playing back files directly to the TV (HDMI) works perfectly. I also stream these files to a Chromecast W/Google TV and to 2X Sony/Android TV’s. I have noticed s… --- ## [TV series Smart Collection sort order](https://forums.plex.tv/t/tv-series-smart-collection-sort-order/768056)
**Author:** [@Admin\_ROCC-Plex](https://forums.plex.tv/u/Admin_ROCC-Plex)\ **Replies:** 11\ **Last updated:** [June 8, 2025, 8:19am UTC](https://forums.plex.tv/t/tv-series-smart-collection-sort-order/768056 "2025-06-08T08:19:45Z")
I have created multiple smart collections for television series, and have them sorted by EPISODE AIR DATE, and made them visible to all users of my server. When I view them on my account they are sorted correctly, but vi… --- ## [Home tab forcing my children to see sexual content](https://forums.plex.tv/t/home-tab-forcing-my-children-to-see-sexual-content/921316)
**Author:** [@Scally718](https://forums.plex.tv/u/Scally718)\ **Replies:** 11\ **Last updated:** [June 8, 2025, 6:13am UTC](https://forums.plex.tv/t/home-tab-forcing-my-children-to-see-sexual-content/921316 "2025-06-08T06:13:53Z")
Hello, We use our library to house family things such as home videos and our kids recitals. These are younger children, mind you. These are not children who need agendas and sex shoved down their throat. That being said… --- ## [Best Android TV Client for Plex](https://forums.plex.tv/t/best-android-tv-client-for-plex/920811)
**Author:** [@phillnilu](https://forums.plex.tv/u/phillnilu)\ **Replies:** 5\ **Last updated:** [June 7, 2025, 3:56pm UTC](https://forums.plex.tv/t/best-android-tv-client-for-plex/920811 "2025-06-07T15:56:16Z")
I am struggling to find a device for my Plex Client. I know that it is widely supported as an App but I can’t find one which ticks all the boxes. I am looking for a Plex Client device which will support… Fast smooth UI … --- ## [Dual Subtitles?](https://forums.plex.tv/t/dual-subtitles/921414)
**Author:** [@NajSinger](https://forums.plex.tv/u/NajSinger)\ **Replies:** 2\ **Last updated:** [June 7, 2025, 4:23am UTC](https://forums.plex.tv/t/dual-subtitles/921414 "2025-06-07T04:23:10Z")
I found a couple of posts relating to this, but none touched on exactly what I was wondering. Essentially, I watch a lot of foreign movies. Occasionally, these movies will have more than one foreign language in them. Or… --- ## [Intermittent outages?](https://forums.plex.tv/t/intermittent-outages/921354)
**Author:** [@jonathan123](https://forums.plex.tv/u/jonathan123)\ **Replies:** 2\ **Last updated:** [June 6, 2025, 8:22pm UTC](https://forums.plex.tv/t/intermittent-outages/921354 "2025-06-06T20:22:49Z")
Anyone else having trouble with their server being intermittently unavailable today? I updated to the latest release after it started happening. Streaming from/to my local network the server is disappearing then coming … --- ## [I don't have a download button on my android app](https://forums.plex.tv/t/i-dont-have-a-download-button-on-my-android-app/921530)
**Author:** [@santiago342](https://forums.plex.tv/u/santiago342)\ **Replies:** 1\ **Last updated:** [June 6, 2025, 8:06pm UTC](https://forums.plex.tv/t/i-dont-have-a-download-button-on-my-android-app/921530 "2025-06-06T20:06:48Z")
Hello, I’m a legacy user (not Curent Plex Pass) but my account is from earlier than 2022 and I should be able to download from my own server. The problem I have is that when I open the new app and go to a movie there is… --- ## [No download button for my own media library on some client](https://forums.plex.tv/t/no-download-button-for-my-own-media-library-on-some-client/921492)
**Author:** [@yongli586](https://forums.plex.tv/u/yongli586)\ **Replies:** 2\ **Last updated:** [June 6, 2025, 4:04pm UTC](https://forums.plex.tv/t/no-download-button-for-my-own-media-library-on-some-client/921492 "2025-06-06T16:04:18Z")
Hi there, I run my own library on linux. I also have access to a friend’s library running on his NAS (a different network). There are some Plex clients I tried and whether I have download button to my own media or to m… --- ## [Unable to Edit Album Artist Name](https://forums.plex.tv/t/unable-to-edit-album-artist-name/921507)
**Author:** [@mjlaris](https://forums.plex.tv/u/mjlaris)\ **Replies:** 0\ **Last updated:** [June 6, 2025, 3:43pm UTC](https://forums.plex.tv/t/unable-to-edit-album-artist-name/921507 "2025-06-06T15:43:30Z")
One of the songs by a specific artist is put together with a completely different artist as trsack 0, When I try to change the artist name from Various Artists to the actual aritsts name, I can type in the name but when … --- ## [Even more Privacy questions](https://forums.plex.tv/t/even-more-privacy-questions/921380)
**Author:** [@seanpv](https://forums.plex.tv/u/seanpv)\ **Replies:** 5\ **Last updated:** [June 6, 2025, 1:04am UTC](https://forums.plex.tv/t/even-more-privacy-questions/921380 "2025-06-06T01:04:38Z")
I’ve been troubleshooting my own privacy concerns, reading threads on peoples reaction to the new privacy policy and have more questions/ concerns. After reading this, I reconsidered my original assumption that Plex … --- ## [Video playlists not playing all songs](https://forums.plex.tv/t/video-playlists-not-playing-all-songs/921431)
**Author:** [@robitail](https://forums.plex.tv/u/robitail)\ **Replies:** 0\ **Last updated:** [June 5, 2025, 9:15pm UTC](https://forums.plex.tv/t/video-playlists-not-playing-all-songs/921431 "2025-06-05T21:15:45Z")
I cant get rid of the shuffle option and i have various video playlists of different sizes and only TV show media will play to end where vudeos are stopping after 1 video. Help --- ## [File is unplayable. DoVi (Profile 5) color space is not supported](https://forums.plex.tv/t/file-is-unplayable-dovi-profile-5-color-space-is-not-supported/920526)
**Author:** [@ibrahimiburtum](https://forums.plex.tv/u/ibrahimiburtum)\ **Replies:** 13\ **Last updated:** [June 5, 2025, 8:57am UTC](https://forums.plex.tv/t/file-is-unplayable-dovi-profile-5-color-space-is-not-supported/920526 "2025-06-05T08:57:05Z")
I recently got this error when i played one of the movies and idea? --- ## [Renaming a movie file removes movie from collection/playlist](https://forums.plex.tv/t/renaming-a-movie-file-removes-movie-from-collection-playlist/920349)
**Author:** [@conradseba](https://forums.plex.tv/u/conradseba)\ **Replies:** 21\ **Last updated:** [June 5, 2025, 8:28am UTC](https://forums.plex.tv/t/renaming-a-movie-file-removes-movie-from-collection-playlist/920349 "2025-06-05T08:28:04Z")
Why renaming a movie file, or moving it to a new subdirectory automatically removes the movie from a Collection and/or a Playlist that was added to??? Playlists and Collections (like the watchlist) MUST be agnostic of th… --- ## [Can I create a Managed Account not in my household](https://forums.plex.tv/t/can-i-create-a-managed-account-not-in-my-household/921267)
**Author:** [@wpf](https://forums.plex.tv/u/wpf)\ **Replies:** 3\ **Last updated:** [June 5, 2025, 1:04am UTC](https://forums.plex.tv/t/can-i-create-a-managed-account-not-in-my-household/921267 "2025-06-05T01:04:23Z")
Can I create a Managed Account not in my household. I want to restrict access (movie ratings and libraries) to my grandkids who are not on Plex Home but are on the Plex Media Server. I still want my daughter to have full… --- ## [Forums unreachable from Century-Link](https://forums.plex.tv/t/forums-unreachable-from-century-link/921317)
**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\ **Replies:** 3\ **Last updated:** [June 4, 2025, 9:17pm UTC](https://forums.plex.tv/t/forums-unreachable-from-century-link/921317 "2025-06-04T21:17:06Z")
I’m in \[US STATE\] (accurate location provided if required), and I cannot access these forums without a VPN. I get a time out error. Pinging forums.plex.tv results in the domain plex.hosted-by-discourse.com, but it time… --- ## [Changes Can not Be Saved](https://forums.plex.tv/t/changes-can-not-be-saved/920689)
**Author:** [@Dark-Horse-AD](https://forums.plex.tv/u/Dark-Horse-AD)\ **Replies:** 25\ **Last updated:** [June 4, 2025, 7:37pm UTC](https://forums.plex.tv/t/changes-can-not-be-saved/920689 "2025-06-04T19:37:55Z")
I have been using plex for a long time, and this is the first time I have ever encounters this., When I try to add a new TV shows to my library is says changes can not be saved. The media is going through the same file l… --- ## [My plex account needs to be reset by the reset button doesn’t work](https://forums.plex.tv/t/my-plex-account-needs-to-be-reset-by-the-reset-button-doesn-t-work/921293)
**Author:** [@job209](https://forums.plex.tv/u/job209)\ **Replies:** 1\ **Last updated:** [June 4, 2025, 5:06pm UTC](https://forums.plex.tv/t/my-plex-account-needs-to-be-reset-by-the-reset-button-doesn-t-work/921293 "2025-06-04T17:06:40Z")
Please help how do I reset my stream as none of my folders are loading. Thanks. --- ## [Plex wont play some file types, will play others!](https://forums.plex.tv/t/plex-wont-play-some-file-types-will-play-others/921166)
**Author:** [@murrayward72](https://forums.plex.tv/u/murrayward72)\ **Replies:** 8\ **Last updated:** [June 4, 2025, 2:09pm UTC](https://forums.plex.tv/t/plex-wont-play-some-file-types-will-play-others/921166 "2025-06-04T14:09:14Z")
new to plex - i have a variety of movies dowloaded to my pc with various file types (MP4/MKV/AVi etc) - some of each type of file will play via plex, whilst some will not - unsure how to resolve, any help or advice for … --- ## [Plex being unreliable for months now with chromecast](https://forums.plex.tv/t/plex-being-unreliable-for-months-now-with-chromecast/920004)
**Author:** [@alexkuklin](https://forums.plex.tv/u/alexkuklin)\ **Replies:** 4\ **Last updated:** [June 4, 2025, 2:20am UTC](https://forums.plex.tv/t/plex-being-unreliable-for-months-now-with-chromecast/920004 "2025-06-04T02:20:14Z")
I’m sorry to tell that, but I’m really annoyed by how Plex works lately. I’ve got linux home server on public ip address with portforwarding active, GPU and plexpass. My bandwidth is 500mbps down/350mbps up, My server (… --- ## [Adult Movie Posters Show on Web Server, but not on the tv app](https://forums.plex.tv/t/adult-movie-posters-show-on-web-server-but-not-on-the-tv-app/921177)
**Author:** [@Killerski2](https://forums.plex.tv/u/Killerski2)\ **Replies:** 1\ **Last updated:** [June 3, 2025, 9:54pm UTC](https://forums.plex.tv/t/adult-movie-posters-show-on-web-server-but-not-on-the-tv-app/921177 "2025-06-03T21:54:32Z")
Hello, I have a Library of Adult Movies. It displays the posters on the mobile, and the web server, but when I access them on a tv, some display, and others do not. Any help would be appreciated. --- ## [Multiple of same TV episode not showing in Plex](https://forums.plex.tv/t/multiple-of-same-tv-episode-not-showing-in-plex/921033)
**Author:** [@mesteele101](https://forums.plex.tv/u/mesteele101)\ **Replies:** 6\ **Last updated:** [June 3, 2025, 2:13pm UTC](https://forums.plex.tv/t/multiple-of-same-tv-episode-not-showing-in-plex/921033 "2025-06-03T14:13:42Z")
As an example I have two listings: The Rain S02E01 1080 WEB H264.mkv The Rain S02E01 1080 WEB X265.mkv Listing 1 was added weeks before and that is what shows in Plex. Now listing 2 has been added in another folder. T… --- ## [I have an important question so please help. (Just noticed today) Remote Plex Pass/Watch issue](https://forums.plex.tv/t/i-have-an-important-question-so-please-help-just-noticed-today-remote-plex-pass-watch-issue/920819)
**Author:** [@rodneygunn3425\_hotmail\_com](https://forums.plex.tv/u/rodneygunn3425_hotmail_com)\ **Replies:** 3\ **Last updated:** [June 2, 2025, 10:31pm UTC](https://forums.plex.tv/t/i-have-an-important-question-so-please-help-just-noticed-today-remote-plex-pass-watch-issue/920819 "2025-06-02T22:31:54Z")
I just found out today about this Remote Plex Pass/Remote Watch Pass with Plex Pass. I was logged out of the Plex App on my Chromebook and I logged in. I am in my home doing this on my own network. When I logged into … --- ## [Plex says my server is not available](https://forums.plex.tv/t/plex-says-my-server-is-not-available/920928)
**Author:** [@clifperry1](https://forums.plex.tv/u/clifperry1)\ **Replies:** 2\ **Last updated:** [June 2, 2025, 9:58pm UTC](https://forums.plex.tv/t/plex-says-my-server-is-not-available/920928 "2025-06-02T21:58:33Z")
Almost every time i I open Plex, I get error msg that my server is not available. The only solution Ive found is to uninstall Plex and re-install it. This is very annoying and if Im away from home and this happens, I … --- ## [Plex Photos - Incorrect Geolocation Parsing Issue](https://forums.plex.tv/t/plex-photos-incorrect-geolocation-parsing-issue/899168)
**Author:** [@LeonJAl](https://forums.plex.tv/u/LeonJAl)\ **Replies:** 6\ **Last updated:** [June 2, 2025, 2:02pm UTC](https://forums.plex.tv/t/plex-photos-incorrect-geolocation-parsing-issue/899168 "2025-06-02T14:02:39Z")
Greetings Plex-Photo Team, As of the latest Plex version update (v 1.41.3.9292), I have found that the photo EXIF meta data for GPS location is no longer being processed correctly. Specifically, it appears that a JPEG … [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=42) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=44)