# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=44 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 45 --- ## [Plex Photos - Incorrect Geolocation Parsing Issue](https://forums.plex.tv/t/plex-photos-incorrect-geolocation-parsing-issue/899168)
**Author:** [@LeonJAl](https://forums.plex.tv/u/LeonJAl)\ **Replies:** 6\ **Last updated:** [June 2, 2025, 2:02pm UTC](https://forums.plex.tv/t/plex-photos-incorrect-geolocation-parsing-issue/899168 "2025-06-02T14:02:39Z")
Greetings Plex-Photo Team, As of the latest Plex version update (v 1.41.3.9292), I have found that the photo EXIF meta data for GPS location is no longer being processed correctly. Specifically, it appears that a JPEG … --- ## [Plz help me](https://forums.plex.tv/t/plz-help-me/920843)
**Author:** [@wolfz1](https://forums.plex.tv/u/wolfz1)\ **Replies:** 4\ **Last updated:** [May 31, 2025, 10:39pm UTC](https://forums.plex.tv/t/plz-help-me/920843 "2025-05-31T22:39:12Z")
Something went wrong. Processor Declined - Fraud Suspected If the problem persists, please contact What’s that about --- ## [Plex search and match not working](https://forums.plex.tv/t/plex-search-and-match-not-working/920785)
**Author:** [@gliptak](https://forums.plex.tv/u/gliptak)\ **Replies:** 6\ **Last updated:** [May 31, 2025, 3:04pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785 "2025-05-31T15:04:17Z")
Hi - Wonder if anyone can assist. Since updating to the latest Plex version, I my search does not find any results. Version 1.41.6.9685 was the last version to work. Rolling back to this version finds results when I se… --- ## [I wanna sue plex](https://forums.plex.tv/t/i-wanna-sue-plex/916867)
**Author:** [@marvinterry676](https://forums.plex.tv/u/marvinterry676)\ **Replies:** 18\ **Last updated:** [May 13, 2025, 4:42pm UTC](https://forums.plex.tv/t/i-wanna-sue-plex/916867 "2025-05-13T16:42:50Z")
I AM SUEING PLEX becuse they ARE GOING TO MAKE PLEX NOT FREE ENYMORE SO I WANT TO SUE BECUSE ITS GOING TO 5 POUNDS EVRY MOUNTH I THINK AND THEY SAID IT WILL ALLWAYS BE FREE SO IM GOING TO SUE THEM --- ## [Disappointed by Plex and the customer support](https://forums.plex.tv/t/disappointed-by-plex-and-the-customer-support/916287)
**Author:** [@dylanfer4](https://forums.plex.tv/u/dylanfer4)\ **Replies:** 9\ **Last updated:** [May 23, 2025, 3:22am UTC](https://forums.plex.tv/t/disappointed-by-plex-and-the-customer-support/916287 "2025-05-23T03:22:11Z")
So here’s my story. On May 01 i recieved an email from plex stating that they would be changing their policies for remote streaming and increasing prices. It said that as of april 28th the change will take effect. Doesn’… --- ## [Subtitles disappear after a while when chromecasting](https://forums.plex.tv/t/subtitles-disappear-after-a-while-when-chromecasting/920705)
**Author:** [@janjoker](https://forums.plex.tv/u/janjoker)\ **Replies:** 0\ **Last updated:** [May 30, 2025, 3:00pm UTC](https://forums.plex.tv/t/subtitles-disappear-after-a-while-when-chromecasting/920705 "2025-05-30T15:00:33Z")
This an issue that has been reported a long time ago multiple times. All those topics are closed, but without a fix. I have this issue too. Is it true that it never has been fixed? --- ## [Fourth of July Stops Playing Midway](https://forums.plex.tv/t/fourth-of-july-stops-playing-midway/920239)
**Author:** [@ScubaShneve](https://forums.plex.tv/u/ScubaShneve)\ **Replies:** 7\ **Last updated:** [May 30, 2025, 2:57pm UTC](https://forums.plex.tv/t/fourth-of-july-stops-playing-midway/920239 "2025-05-30T14:57:31Z")
I bought and downloaded the Fourth of July from Louis C.K.'s website. It played for about halfway through the movie, then just stops. Sometimes, it will play for about 10 seconds, sometimes nothing, just a loading spin… --- ## [Everyday it’s something new](https://forums.plex.tv/t/everyday-it-s-something-new/917313)
**Author:** [@jdmaur](https://forums.plex.tv/u/jdmaur)\ **Replies:** 6\ **Last updated:** [May 30, 2025, 5:13am UTC](https://forums.plex.tv/t/everyday-it-s-something-new/917313 "2025-05-30T05:13:02Z")
I didn’t come to plex for the color scheme, I didn’t build a server based off how rounded the corners in the UI were, I sure as hell didn’t spend hours of my life curating hundreds of TB of data, thousands of TV shows a… --- ## [Plex HDR problems (even with direct play)](https://forums.plex.tv/t/plex-hdr-problems-even-with-direct-play/909074)
**Author:** [@EcstasyOfGold](https://forums.plex.tv/u/EcstasyOfGold)\ **Replies:** 8\ **Last updated:** [May 30, 2025, 1:56am UTC](https://forums.plex.tv/t/plex-hdr-problems-even-with-direct-play/909074 "2025-05-30T01:56:36Z")
Server: Windows 11 Plex Server Version 1.41.5.9522 Intel Core i5-12600K (Intel® UHD Graphics 770) Ethernet (1Gig fibre internet) Everything is working well otherwise (instant media loads local and remote) but I couldn… --- ## [Plex alternatives?](https://forums.plex.tv/t/plex-alternatives/915150)
**Author:** [@mcandre](https://forums.plex.tv/u/mcandre)\ **Replies:** 2\ **Last updated:** [May 29, 2025, 8:32pm UTC](https://forums.plex.tv/t/plex-alternatives/915150 "2025-05-29T20:32:40Z")
Tired of waiting years for the Roku Plex app to fix subtitles. They stop displaying altogether after two seconds.. --- ## [Movies - Collections section - Slow to load](https://forums.plex.tv/t/movies-collections-section-slow-to-load/920588)
**Author:** [@freezegunn47](https://forums.plex.tv/u/freezegunn47)\ **Replies:** 0\ **Last updated:** [May 29, 2025, 6:37pm UTC](https://forums.plex.tv/t/movies-collections-section-slow-to-load/920588 "2025-05-29T18:37:39Z")
Server: 1.41.8.9834 When browsing movies there’s a section under the Reviews and Extras where PLEX shows what Collections the movies are in and then Related movies. If the movie isn’t in a Collection the Related section… --- ## [Smart Playlist criteria including contents field](https://forums.plex.tv/t/smart-playlist-criteria-including-contents-field/920582)
**Author:** [@RickPali](https://forums.plex.tv/u/RickPali)\ **Replies:** 0\ **Last updated:** [May 29, 2025, 6:18pm UTC](https://forums.plex.tv/t/smart-playlist-criteria-including-contents-field/920582 "2025-05-29T18:18:53Z")
Moving from iTunes, I have a number if tags in the Comments field for my music. Things like #live #cover #mono and such. Well, I’d like to make smart playlists based on these tags and the comments field doesn’t come up a… --- ## [Subtitles Found but will not load](https://forums.plex.tv/t/subtitles-found-but-will-not-load/920306)
**Author:** [@MuzicCity](https://forums.plex.tv/u/MuzicCity)\ **Replies:** 1\ **Last updated:** [May 29, 2025, 3:24pm UTC](https://forums.plex.tv/t/subtitles-found-but-will-not-load/920306 "2025-05-29T15:24:34Z")
I went through a full season and when searching for subtitles it found and loaded them properly. Then it quit loading them. It still finds multiple subtitles but after selecting them they don’t load. Embedded subtitle… --- ## [Iso app games for kids (education)](https://forums.plex.tv/t/iso-app-games-for-kids-education/799806)
**Author:** [@roniew](https://forums.plex.tv/u/roniew)\ **Replies:** 0\ **Last updated:** [July 6, 2022, 6:24pm UTC](https://forums.plex.tv/t/iso-app-games-for-kids-education/799806 "2022-07-06T18:24:07Z")
Good vibes everyone! I’m looking for a math related app game for kids where they can have fun but at the same time develop their math algebra skills. I’m asking because I’d like to get my niece more motivated on her st… --- ## ["Remote Watch Pass" being forced, even for local media](https://forums.plex.tv/t/remote-watch-pass-being-forced-even-for-local-media/919497)
**Author:** [@MonkeyKong](https://forums.plex.tv/u/MonkeyKong)\ **Replies:** 2\ **Last updated:** [May 29, 2025, 5:40am UTC](https://forums.plex.tv/t/remote-watch-pass-being-forced-even-for-local-media/919497 "2025-05-29T05:40:42Z")
Hi, I have two computers running Plex in my home. I keep getting a message telling me I need to pay for the Plex Remote Watch Pass in order to watch my movies, even though I’m on my tablet on the same wifi and in the sam… --- ## [Plex, Roku, TVDMB API ecosystem leaking watch history](https://forums.plex.tv/t/plex-roku-tvdmb-api-ecosystem-leaking-watch-history/919934)
**Author:** [@seanpv](https://forums.plex.tv/u/seanpv)\ **Replies:** 3\ **Last updated:** [May 29, 2025, 3:08am UTC](https://forums.plex.tv/t/plex-roku-tvdmb-api-ecosystem-leaking-watch-history/919934 "2025-05-29T03:08:37Z")
I’ve been noticing for quite some time, even just today that movies I watch on Plex are mysteriously becoming movie recommendations on YouTube a couple days to a week later. It’s not a question of whether the leak is ha… --- ## [Truehd 7.1 and Dolby Atmos configuration](https://forums.plex.tv/t/truehd-7-1-and-dolby-atmos-configuration/919038)
**Author:** [@ranger671](https://forums.plex.tv/u/ranger671)\ **Replies:** 33\ **Last updated:** [May 28, 2025, 10:23pm UTC](https://forums.plex.tv/t/truehd-7-1-and-dolby-atmos-configuration/919038 "2025-05-28T22:23:59Z")
Over the years I’ve seen a lot of discussion around Truehd 7.1 and Dolby Atmos in regards to Plex, but thought that though it couldn’t pass the truehd7.1 through, it would transcode to eac3. In particular, I have one us… --- ## [Other people watching showing up as me](https://forums.plex.tv/t/other-people-watching-showing-up-as-me/920411)
**Author:** [@bfeldmann](https://forums.plex.tv/u/bfeldmann)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 1:10pm UTC](https://forums.plex.tv/t/other-people-watching-showing-up-as-me/920411 "2025-05-28T13:10:46Z")
Randomly I have another user who watched shows on my plex server, and it shows up as I watched the show even though they are logged in as a different user. It will show up in my continue watching. They watch stuff all … --- ## [HELP: Settings for Blu-Ray & DVD files for a good Plex experience](https://forums.plex.tv/t/help-settings-for-blu-ray-dvd-files-for-a-good-plex-experience/920135)
**Author:** [@beldecca](https://forums.plex.tv/u/beldecca)\ **Replies:** 6\ **Last updated:** [May 27, 2025, 9:21am UTC](https://forums.plex.tv/t/help-settings-for-blu-ray-dvd-files-for-a-good-plex-experience/920135 "2025-05-27T09:21:13Z")
I’m redoing my library from an earlier hatchet job (read: poor quality) attempt. I’m using MakeMKV mainly because it works for 4 K and Blu-Ray discs (and I’m cheap). In my earlier attempt at ripping my media, I overcompr… --- ## [What's up with my account?](https://forums.plex.tv/t/whats-up-with-my-account/919534)
**Author:** [@oRBIT2002](https://forums.plex.tv/u/oRBIT2002)\ **Replies:** 12\ **Last updated:** [May 27, 2025, 8:33am UTC](https://forums.plex.tv/t/whats-up-with-my-account/919534 "2025-05-27T08:33:45Z")
I signed up for PlexPass once again with the new price a few days ago. Checking my account, it says it’s activated. However my Plex Server still complains “get premium”. I’ve got no confirmation that I’ve activated the a… --- ## [Since I moved to another State, Plex thinks I am logging in from different location](https://forums.plex.tv/t/since-i-moved-to-another-state-plex-thinks-i-am-logging-in-from-different-location/920105)
**Author:** [@rjoseph](https://forums.plex.tv/u/rjoseph)\ **Replies:** 6\ **Last updated:** [May 27, 2025, 4:49am UTC](https://forums.plex.tv/t/since-i-moved-to-another-state-plex-thinks-i-am-logging-in-from-different-location/920105 "2025-05-27T04:49:41Z")
I have moved from one state to another and now when I log in I keep getting notices that I have logged in from another state? I dont see any settings for physical location, any help on this would be greatly appreciated. --- ## [Video files that used to play without issue on Windows no longer work](https://forums.plex.tv/t/video-files-that-used-to-play-without-issue-on-windows-no-longer-work/920177)
**Author:** [@iamjamieq](https://forums.plex.tv/u/iamjamieq)\ **Replies:** 2\ **Last updated:** [May 26, 2025, 5:11pm UTC](https://forums.plex.tv/t/video-files-that-used-to-play-without-issue-on-windows-no-longer-work/920177 "2025-05-26T17:11:55Z")
I have had Plex for many years. I have thousands of video files that have worked for many years. Recently, I have encountered hundreds of video files that no longer work. The audio plays, but there is no video. This only… --- ## [More and more formats don't play unless transcoded](https://forums.plex.tv/t/more-and-more-formats-dont-play-unless-transcoded/920147)
**Author:** [@dansity](https://forums.plex.tv/u/dansity)\ **Replies:** 6\ **Last updated:** [May 26, 2025, 4:01pm UTC](https://forums.plex.tv/t/more-and-more-formats-dont-play-unless-transcoded/920147 "2025-05-26T16:01:27Z")
Hello, I have this issue where some movies refuse to play. Same happening on the web as well on my android TV (MiBOX S). Said movies play perfectly on desktop in VLC and Haruna. I tested with jellyfin on the same device… --- ## [Playlists sharing with other users questions](https://forums.plex.tv/t/playlists-sharing-with-other-users-questions/919988)
**Author:** [@MayorMemories](https://forums.plex.tv/u/MayorMemories)\ **Replies:** 2\ **Last updated:** [May 26, 2025, 10:24am UTC](https://forums.plex.tv/t/playlists-sharing-with-other-users-questions/919988 "2025-05-26T10:24:54Z")
Maybe this has changed since Plex did the redesign stuff, but my shared users used to be able to see the playlists I created in their Playlists sidebar tab. No more. Now, the only way for them to see them is if I grant a… --- ## [Recommended versus Library tabs](https://forums.plex.tv/t/recommended-versus-library-tabs/919902)
**Author:** [@Landlubber](https://forums.plex.tv/u/Landlubber)\ **Replies:** 6\ **Last updated:** [May 25, 2025, 12:31am UTC](https://forums.plex.tv/t/recommended-versus-library-tabs/919902 "2025-05-25T00:31:35Z")
Until recently, once I clicked on the Library tab under Movies and under TV Shows, Plex would return to the appropriate Library every time I opened Plex. Now, Plex keeps defaulting to Recommended despite the fact that un… --- ## [Plex Settings Descriptions](https://forums.plex.tv/t/plex-settings-descriptions/919904)
**Author:** [@Landlubber](https://forums.plex.tv/u/Landlubber)\ **Replies:** 2\ **Last updated:** [May 24, 2025, 6:09pm UTC](https://forums.plex.tv/t/plex-settings-descriptions/919904 "2025-05-24T18:09:21Z")
Once Plex is opened with my nvidia shield TV, I can navigate to “Settings.” As a non techie, I would like to see a short, not-too-technical description of what each setting is supposed to accomplish because “on” and “off… --- ## [Too Many Actives Streams](https://forums.plex.tv/t/too-many-actives-streams/919158)
**Author:** [@joshroy4](https://forums.plex.tv/u/joshroy4)\ **Replies:** 6\ **Last updated:** [May 24, 2025, 11:06am UTC](https://forums.plex.tv/t/too-many-actives-streams/919158 "2025-05-24T11:06:13Z")
So I keep getting a ‘Playback Error, Too many active streams’ message. It always happens when I refresh the page, usually because I’ve pressed pause on whatever I’m watching and the media just wont seem to load until I r… --- ## [Intel N150 Hardware Transcoding on Ubuntu LTS 24.04.1 LTS](https://forums.plex.tv/t/intel-n150-hardware-transcoding-on-ubuntu-lts-24-04-1-lts/899721)
**Author:** [@chris.round](https://forums.plex.tv/u/chris.round)\ **Replies:** 12\ **Last updated:** [May 24, 2025, 7:36am UTC](https://forums.plex.tv/t/intel-n150-hardware-transcoding-on-ubuntu-lts-24-04-1-lts/899721 "2025-05-24T07:36:22Z")
Hi there, I’ve installed Plex on the new GKMTek 3 Plus with the Intel N150 processor, Ubuntu LTS 24.04.1 However, Plex doesn’t seem to recognize the i915 drivers, so hardware transcoding won’t be an option. Any advice w… --- ## [Cannot view movie - (erroneous) ad blocker error](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686)
**Author:** [@bill5900](https://forums.plex.tv/u/bill5900)\ **Replies:** 6\ **Last updated:** [May 23, 2025, 11:11pm UTC](https://forums.plex.tv/t/cannot-view-movie-erroneous-ad-blocker-error/919686 "2025-05-23T23:11:59Z")
Hello, I get a “turn off your ad blockers” error…but they ARE turned off. ? Appreciate any help. --- ## [Error Code 4294967283 on windows and “Http request failed” on IPhone](https://forums.plex.tv/t/error-code-4294967283-on-windows-and-http-request-failed-on-iphone/919691)
**Author:** [@znmqy](https://forums.plex.tv/u/znmqy)\ **Replies:** 1\ **Last updated:** [May 23, 2025, 6:56pm UTC](https://forums.plex.tv/t/error-code-4294967283-on-windows-and-http-request-failed-on-iphone/919691 "2025-05-23T18:56:30Z")
My Plex server will not play movies that were added last night and today and shows those errors. Movies added before this play completely fine on both platforms, and the new files are completely fine. What can I do? [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=43) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=45)