# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=45

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 46

---

## [Is there a bug reporting thread for the new Plex Experience?](https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579)

<div class="topic-metadata">

**Author:** [@whoretoilet](https://forums.plex.tv/u/whoretoilet)\
**Replies:** 2\
**Last updated:** [May 23, 2025, 9:49am UTC](https://forums.plex.tv/t/is-there-a-bug-reporting-thread-for-the-new-plex-experience/919579 "2025-05-23T09:49:41Z")

</div>

I have been looking through and I cannot find one. I saw a post about how to report bugs, what to put in the post, attach log files, attach screenshots, etc. But, is the expectation to create a new thread for each bug fo…

---

## [Custom ordered collections seem to be preventing loading](https://forums.plex.tv/t/custom-ordered-collections-seem-to-be-preventing-loading/919700)

<div class="topic-metadata">

**Author:** [@UncleBubbie](https://forums.plex.tv/u/UncleBubbie)\
**Replies:** 1\
**Last updated:** [May 23, 2025, 1:20am UTC](https://forums.plex.tv/t/custom-ordered-collections-seem-to-be-preventing-loading/919700 "2025-05-23T01:20:34Z")

</div>

To be more specific, custom ordered collections hamper loading the home page at around 10 plus 4 smart collection. Stops loading altogether around 14 custom and 4 smart collections. I moved just the custom ordered lists…

---

## [Popular Tracks](https://forums.plex.tv/t/popular-tracks/919635)

<div class="topic-metadata">

**Author:** [@naonysan](https://forums.plex.tv/u/naonysan)\
**Replies:** 1\
**Last updated:** [May 22, 2025, 3:23pm UTC](https://forums.plex.tv/t/popular-tracks/919635 "2025-05-22T15:23:15Z")

</div>

This is a suggestion: It would be great if theres an option check box for us to allow the popular tracks to be generated by last.fm or by our own 5 star raking. Also on the web browser if we could edit our popular track…

---

## [Issues with transcoder crashing, live tv and general use](https://forums.plex.tv/t/issues-with-transcoder-crashing-live-tv-and-general-use/919568)

<div class="topic-metadata">

**Author:** [@azguz](https://forums.plex.tv/u/azguz)\
**Replies:** 0\
**Last updated:** [May 22, 2025, 12:13am UTC](https://forums.plex.tv/t/issues-with-transcoder-crashing-live-tv-and-general-use/919568 "2025-05-22T00:13:04Z")

</div>

I’ve been having an issue since the bringing of May and all my attempts to fix it have failed. It started with the app and server upgrade with live tv, i followed a few threads and rolled back then eventually on to the r…

---

## [How do I add a Movie that is not in the PLEX Database](https://forums.plex.tv/t/how-do-i-add-a-movie-that-is-not-in-the-plex-database/919276)

<div class="topic-metadata">

**Author:** [@barry\_jo2](https://forums.plex.tv/u/barry_jo2)\
**Replies:** 8\
**Last updated:** [May 21, 2025, 3:25pm UTC](https://forums.plex.tv/t/how-do-i-add-a-movie-that-is-not-in-the-plex-database/919276 "2025-05-21T15:25:04Z")

</div>

There is a movie missing from the Plex database “Formula 51” with Samuel L, Jackson. Bar code is 043396080300 2003 How do I enter it?

---

## [Where to watch with no option to WATCH](https://forums.plex.tv/t/where-to-watch-with-no-option-to-watch/917675)

<div class="topic-metadata">

**Author:** [@DavidMurray13Sep2024](https://forums.plex.tv/u/DavidMurray13Sep2024)\
**Replies:** 3\
**Last updated:** [May 20, 2025, 3:46pm UTC](https://forums.plex.tv/t/where-to-watch-with-no-option-to-watch/917675 "2025-05-20T15:46:42Z")

</div>

Hi, maybe someone can help me. I purchased the plex pass because i was having issues when trying to watch anything on the TV. Now ive paid for the plex pass went to click on a movie i had previously watched, clicked whe…

---

## [New step in "Add to Playlist"](https://forums.plex.tv/t/new-step-in-add-to-playlist/919274)

<div class="topic-metadata">

**Author:** [@mlandriault2367\_gmail\_com](https://forums.plex.tv/u/mlandriault2367_gmail_com)\
**Replies:** 0\
**Last updated:** [May 19, 2025, 10:14pm UTC](https://forums.plex.tv/t/new-step-in-add-to-playlist/919274 "2025-05-19T22:14:30Z")

</div>

Please bear with me here As it is Currently to add items to a playlist: Step 1. Locate the media: Navigate to your Plex library through your browser or a Plex client (e.g., on a TV or mobile device). Step 2. Fin…

---

## [Discover UK Catchup Services - There are no locations currently available for this title](https://forums.plex.tv/t/discover-uk-catchup-services-there-are-no-locations-currently-available-for-this-title/917601)

<div class="topic-metadata">

**Author:** [@Gorgonite](https://forums.plex.tv/u/Gorgonite)\
**Replies:** 3\
**Last updated:** [May 20, 2025, 9:55am UTC](https://forums.plex.tv/t/discover-uk-catchup-services-there-are-no-locations-currently-available-for-this-title/917601 "2025-05-20T09:55:22Z")

</div>

Hello All, I am using Plex discover in the UK with a plex pass. I have selected several UK TV catchup services as my streaming services - ITVX, Channel 4, My5, UKTV Play, STV Player, Freevee and Pluto TV I can see in …

---

## [Sessions not being removed from dashboard](https://forums.plex.tv/t/sessions-not-being-removed-from-dashboard/919174)

<div class="topic-metadata">

**Author:** [@ItsThatJA](https://forums.plex.tv/u/ItsThatJA)\
**Replies:** 7\
**Last updated:** [May 20, 2025, 6:49am UTC](https://forums.plex.tv/t/sessions-not-being-removed-from-dashboard/919174 "2025-05-20T06:49:15Z")

</div>

I’m having an issue where at 2:37AM i have 9 active streams, 8 of them are paused and I never have anyone active at this hour, some of them are stuck on paused. I’ve noticed this happening throughout the day and usually…

---

## [Plex can't find tv shows](https://forums.plex.tv/t/plex-cant-find-tv-shows/919236)

<div class="topic-metadata">

**Author:** [@lmsut](https://forums.plex.tv/u/lmsut)\
**Replies:** 1\
**Last updated:** [May 19, 2025, 4:32pm UTC](https://forums.plex.tv/t/plex-cant-find-tv-shows/919236 "2025-05-19T16:32:14Z")

</div>

For the life of me I cannot figure out why Plex can’t find any TV show. I have looked at others suggestions and nothing seems to work. For example I am trying to upload Killing Eve. I have my folders as: Killing Eve (201…

---

## [Connect two plex servers](https://forums.plex.tv/t/connect-two-plex-servers/918993)

<div class="topic-metadata">

**Author:** [@chrisHerrm](https://forums.plex.tv/u/chrisHerrm)\
**Replies:** 11\
**Last updated:** [May 18, 2025, 6:43pm UTC](https://forums.plex.tv/t/connect-two-plex-servers/918993 "2025-05-18T18:43:01Z")

</div>

Hello community, I describe my scenario: I have a network with a Fritzbox and a plex server. At another location, an acquaintance of mine also has his own network with a Fritzbox and a plex server. We do not want to sh…

---

## [Movie disappeared from Plex entirely – "Zashikiro" by Hiroshi Harada](https://forums.plex.tv/t/movie-disappeared-from-plex-entirely-zashikiro-by-hiroshi-harada/919097)

<div class="topic-metadata">

**Author:** [@deeffest](https://forums.plex.tv/u/deeffest)\
**Replies:** 5\
**Last updated:** [May 18, 2025, 6:19pm UTC](https://forums.plex.tv/t/movie-disappeared-from-plex-entirely-zashikiro-by-hiroshi-harada/919097 "2025-05-18T18:19:58Z")

</div>

Hi, I had Zashikiro (by Hiroshi Harada) in my Plex Watchlist. The release date was May 9. After that day, I noticed it disappeared from my Watchlist. I tried searching for it – nothing. I checked the director’s profile …

---

## [Plex password reset not sending](https://forums.plex.tv/t/plex-password-reset-not-sending/919066)

<div class="topic-metadata">

**Author:** [@benjaminbramwell](https://forums.plex.tv/u/benjaminbramwell)\
**Replies:** 1\
**Last updated:** [May 18, 2025, 3:26pm UTC](https://forums.plex.tv/t/plex-password-reset-not-sending/919066 "2025-05-18T15:26:31Z")

</div>

When trying to sign in through google which was my form of sign in Im greeted with a “This email has already been claimed” message and I cant sign in through normal means. Any ideas?

---

## [Plex is ignoring episode ordering for show LD&R](https://forums.plex.tv/t/plex-is-ignoring-episode-ordering-for-show-ld-r/918790)

<div class="topic-metadata">

**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Replies:** 5\
**Last updated:** [May 16, 2025, 10:12pm UTC](https://forums.plex.tv/t/plex-is-ignoring-episode-ordering-for-show-ld-r/918790 "2025-05-16T22:12:38Z")

</div>

Love, Death, & Robots (2019) on TVDB just got a new season. However, Plex is IGNORING the episode order as seen for Season 04. According to that site, Episode 1 is Can't Stop. In Plex it picks 400 Boys as episode 1. …

---

## [Playlist for Music Videos, skipping](https://forums.plex.tv/t/playlist-for-music-videos-skipping/915238)

<div class="topic-metadata">

**Author:** [@tim878](https://forums.plex.tv/u/tim878)\
**Replies:** 1\
**Last updated:** [May 16, 2025, 8:43pm UTC](https://forums.plex.tv/t/playlist-for-music-videos-skipping/915238 "2025-05-16T20:43:24Z")

</div>

I am running Plex (I have a lifetime Plex Pass) on a Synology DS1520+ (has the latest’s updates). Everything in the home is on a hardwired network going through a gigabit switch. I have my music videos under a ‘Music Vid…

---

## [1 to 1 Streaming (Movie Checkout)](https://forums.plex.tv/t/1-to-1-streaming-movie-checkout/918878)

<div class="topic-metadata">

**Author:** [@gsmit002](https://forums.plex.tv/u/gsmit002)\
**Replies:** 3\
**Last updated:** [May 16, 2025, 3:32pm UTC](https://forums.plex.tv/t/1-to-1-streaming-movie-checkout/918878 "2025-05-16T15:32:36Z")

</div>

Any feature or tool to restrict streaming to a single stream at a time…anywhere by anyone? A checkout system where users can only access media if it is not being streamed by another? Thanks.

---

## [Hardware acceleration/hardware transcoding device clarification](https://forums.plex.tv/t/hardware-acceleration-hardware-transcoding-device-clarification/918839)

<div class="topic-metadata">

**Author:** [@theencoder](https://forums.plex.tv/u/theencoder)\
**Replies:** 2\
**Last updated:** [May 16, 2025, 6:34am UTC](https://forums.plex.tv/t/hardware-acceleration-hardware-transcoding-device-clarification/918839 "2025-05-16T06:34:51Z")

</div>

Seeking some clarification as I’m beginning to believe I perhaps have a misunderstanding. I have a new older computer setup as a backup plex server that has both a dedicated gpu and integrated. I have plex pass and so I …

---

## [Group albums by type - option missing](https://forums.plex.tv/t/group-albums-by-type-option-missing/908684)

<div class="topic-metadata">

**Author:** [@GenreHopper](https://forums.plex.tv/u/GenreHopper)\
**Replies:** 5\
**Last updated:** [May 15, 2025, 4:02pm UTC](https://forums.plex.tv/t/group-albums-by-type-option-missing/908684 "2025-05-15T16:02:35Z")

</div>

why i dont see options “Group albums by type” in library settings? Plex version 1.41.4.9463 is this premium feature?

---

## [Is there a simpler way in Plex in 2025 to bulk clear fields](https://forums.plex.tv/t/is-there-a-simpler-way-in-plex-in-2025-to-bulk-clear-fields/918647)

<div class="topic-metadata">

**Author:** [@08Boss302](https://forums.plex.tv/u/08Boss302)\
**Replies:** 6\
**Last updated:** [May 15, 2025, 12:39am UTC](https://forums.plex.tv/t/is-there-a-simpler-way-in-plex-in-2025-to-bulk-clear-fields/918647 "2025-05-15T00:39:15Z")

</div>

Hello, I am pretty new to Plex, I have searched the forum and the internet for some answers to this question prior to writing to you but have not been able to find simple solutions. I have found many discussion around th…

---

## [Problem loading library](https://forums.plex.tv/t/problem-loading-library/918618)

<div class="topic-metadata">

**Author:** [@TheDancingPickle](https://forums.plex.tv/u/TheDancingPickle)\
**Replies:** 0\
**Last updated:** [May 14, 2025, 5:27pm UTC](https://forums.plex.tv/t/problem-loading-library/918618 "2025-05-14T17:27:56Z")

</div>

I am relatively new to Plex/Plexamp. I have been using them for about 2 months with no problems. I keep my files stored locally on my Macbook pro. (I don’t have a massive amount of content) I watch through the ONN strea…

---

## [New Ideas For Plex Servers](https://forums.plex.tv/t/new-ideas-for-plex-servers/918461)

<div class="topic-metadata">

**Author:** [@Net-Burn](https://forums.plex.tv/u/Net-Burn)\
**Replies:** 2\
**Last updated:** [May 14, 2025, 4:01pm UTC](https://forums.plex.tv/t/new-ideas-for-plex-servers/918461 "2025-05-14T16:01:11Z")

</div>

Can somebody create a listing for Holiday’s under the Categories section?

---

## ["One time fee" turns into $1.99 a month](https://forums.plex.tv/t/one-time-fee-turns-into-1-99-a-month/918241)

<div class="topic-metadata">

**Author:** [@charlieboyye](https://forums.plex.tv/u/charlieboyye)\
**Replies:** 29\
**Last updated:** [May 14, 2025, 1:40pm UTC](https://forums.plex.tv/t/one-time-fee-turns-into-1-99-a-month/918241 "2025-05-14T13:40:58Z")

</div>

:face\_with\_steam\_from\_nose: I paid the “one time fee” to be able to remove the minute restriction, AND to be able to stream my server remotely to myself when I’m not at the house. Now in some sort of loophole wording, an…

---

## [Friend gettting a message about a remote watch pass?](https://forums.plex.tv/t/friend-gettting-a-message-about-a-remote-watch-pass/916313)

<div class="topic-metadata">

**Author:** [@greg\_p](https://forums.plex.tv/u/greg_p)\
**Replies:** 7\
**Last updated:** [May 14, 2025, 10:38am UTC](https://forums.plex.tv/t/friend-gettting-a-message-about-a-remote-watch-pass/916313 "2025-05-14T10:38:11Z")

</div>

What does this mean? My friend got this, but I have a lifetime plex pass as server owner: “As of April 29, 2025, we’re changing how remote streaming works for personal media libraries, and it will no longer be a free fe…

---

## [Can’t view account](https://forums.plex.tv/t/can-t-view-account/918546)

<div class="topic-metadata">

**Author:** [@sharno18\_bigpond\_com](https://forums.plex.tv/u/sharno18_bigpond_com)\
**Replies:** 0\
**Last updated:** [May 14, 2025, 6:16am UTC](https://forums.plex.tv/t/can-t-view-account/918546 "2025-05-14T06:16:33Z")

</div>

Hi. I had to re-download Plex server but says I’m signed in but can’t view my profile. On my computer I can see my hard drive but go to watch on phone or tv says it’s unavailable. When I look at the server I can’t see m…

---

## [How to Run a Custom Build of PMS in Docker](https://forums.plex.tv/t/how-to-run-a-custom-build-of-pms-in-docker/918517)

<div class="topic-metadata">

**Author:** [@PlexInfo](https://forums.plex.tv/u/PlexInfo)\
**Replies:** 0\
**Last updated:** [May 13, 2025, 11:52pm UTC](https://forums.plex.tv/t/how-to-run-a-custom-build-of-pms-in-docker/918517 "2025-05-13T23:52:06Z")

</div>

How to Run a Custom Build of PMS in Docker To test a custom build of PMS in a Docker container (such as Unraid), you will need the full URL to the build in question, e.g., https://downloads.plex.tv/plex-media-server-new/…

---

## [Plex will not play a video. I can play the file outside of Plex. ](https://forums.plex.tv/t/plex-will-not-play-a-video-i-can-play-the-file-outside-of-plex/918435)

<div class="topic-metadata">

**Author:** [@rubymotorsport](https://forums.plex.tv/u/rubymotorsport)\
**Replies:** 2\
**Last updated:** [May 13, 2025, 9:02pm UTC](https://forums.plex.tv/t/plex-will-not-play-a-video-i-can-play-the-file-outside-of-plex/918435 "2025-05-13T21:02:26Z")

</div>

So I have files I’ve ripped from blu rays, and it won’t play. I just get the Orange spinning circle and no error messages. Other videos play perfectly and other blu rays play perfectly as well. I’ve downloaded the logs …

---

## [Need help to cast from plex](https://forums.plex.tv/t/need-help-to-cast-from-plex/918467)

<div class="topic-metadata">

**Author:** [@adammacdonald](https://forums.plex.tv/u/adammacdonald)\
**Replies:** 0\
**Last updated:** [May 13, 2025, 6:41pm UTC](https://forums.plex.tv/t/need-help-to-cast-from-plex/918467 "2025-05-13T18:41:05Z")

</div>

Hi We have come to realize since the new app update that we can no longer cast to our built-in chromecast on our LG tv. The tv no longer comes up in the list of available devices. But then our two other tv’s that have a…

---

## [Login on Safari OK - Login on Linux/Xubuntu/Zen Browser Does Not Work](https://forums.plex.tv/t/login-on-safari-ok-login-on-linux-xubuntu-zen-browser-does-not-work/918462)

<div class="topic-metadata">

**Author:** [@danweis1](https://forums.plex.tv/u/danweis1)\
**Replies:** 0\
**Last updated:** [May 13, 2025, 5:40pm UTC](https://forums.plex.tv/t/login-on-safari-ok-login-on-linux-xubuntu-zen-browser-does-not-work/918462 "2025-05-13T17:40:23Z")

</div>

Recently changed my email address in Plex. On MacOS/Safari I can login to plex.tv just fine using my new email and previous password. On my Linux box (Xubuntu/Zen Browser) I cannot login. It keeps saying wrong username o…

---

## [Plex pass doesn't allow local network streaming](https://forums.plex.tv/t/plex-pass-doesnt-allow-local-network-streaming/918061)

<div class="topic-metadata">

**Author:** [@ashley\_r361](https://forums.plex.tv/u/ashley_r361)\
**Replies:** 14\
**Last updated:** [May 13, 2025, 8:58am UTC](https://forums.plex.tv/t/plex-pass-doesnt-allow-local-network-streaming/918061 "2025-05-13T08:58:07Z")

</div>

I have a plex server setup on my local network and I purchased a Plex pass to enable local streaming as every time my wife tried streaming from her android phone it prompted to activate. It works fine from my android bu…

---

## [Plex Forum Software](https://forums.plex.tv/t/plex-forum-software/918363)

<div class="topic-metadata">

**Author:** [@paul\_from\_there](https://forums.plex.tv/u/paul_from_there)\
**Replies:** 1\
**Last updated:** [May 13, 2025, 2:10am UTC](https://forums.plex.tv/t/plex-forum-software/918363 "2025-05-13T02:10:23Z")

</div>

Who wrote this Plex Forum software. It’s very nice.

[Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=44)

[Next page](https://forums.plex.tv/c/general-discussions/7.md?page=46)
