# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=47 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 48 --- ## [Issues on Tivo4k streamer](https://forums.plex.tv/t/issues-on-tivo4k-streamer/916931)
**Author:** [@Spyderveloce](https://forums.plex.tv/u/Spyderveloce)\ **Replies:** 0\ **Last updated:** [May 4, 2025, 9:25pm UTC](https://forums.plex.tv/t/issues-on-tivo4k-streamer/916931 "2025-05-04T21:25:09Z")
First, like many, I have to say, I despise the new interface and want nothing more than to go back to the old. Fortunately, my Samsung TV (Tizen) has yet to update, and even though it’s always been buggy, it works for w… --- ## [2026 New Features - User Stream Limits!](https://forums.plex.tv/t/2026-new-features-user-stream-limits/916225)
**Author:** [@skywalker7](https://forums.plex.tv/u/skywalker7)\ **Replies:** 3\ **Last updated:** [May 4, 2025, 5:48pm UTC](https://forums.plex.tv/t/2026-new-features-user-stream-limits/916225 "2025-05-04T17:48:43Z")
In continuing with the exciting developments being added to the New Plex Experience, a new feature in line with the Plex Watch Pass has been added to address server congestion on home networks and to get rid of freeload… --- ## [Remote streaming was the only important feature](https://forums.plex.tv/t/remote-streaming-was-the-only-important-feature/916019)
**Author:** [@Pixative](https://forums.plex.tv/u/Pixative)\ **Replies:** 16\ **Last updated:** [May 4, 2025, 12:42pm UTC](https://forums.plex.tv/t/remote-streaming-was-the-only-important-feature/916019 "2025-05-04T12:42:55Z")
I only made an account to connect to my friend’s library. Having to do that was already a red flag(Why would that connection need to go through a middleman?) Now, you’ve decided that you own and get to charge rent on his… --- ## [How to detect intros](https://forums.plex.tv/t/how-to-detect-intros/916712)
**Author:** [@dustart](https://forums.plex.tv/u/dustart)\ **Replies:** 1\ **Last updated:** [May 4, 2025, 2:21am UTC](https://forums.plex.tv/t/how-to-detect-intros/916712 "2025-05-04T02:21:03Z")
How do I set up Plex to detect intros at 3:00 AM and stop detecting them immediately afterward? I know that if I have a lot of TV shows, it won’t be possible to finish the task between 3:00 and 5:00 AM. Will it continue … --- ## [Alternative to Plexamp](https://forums.plex.tv/t/alternative-to-plexamp/916131)
**Author:** [@Teppie](https://forums.plex.tv/u/Teppie)\ **Replies:** 3\ **Last updated:** [May 4, 2025, 12:44am UTC](https://forums.plex.tv/t/alternative-to-plexamp/916131 "2025-05-04T00:44:56Z")
Wanted to take a second to bring up that in light of everything going on with Plex recently that there are other options than Plexamp versus Jellyfin when it comes to music. Navidrome is a self hosted music player. It h… --- ## [The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064)
**Author:** [@PlexInfo](https://forums.plex.tv/u/PlexInfo)\ **Replies:** 0\ **Last updated:** [June 26, 2017, 4:51pm UTC](https://forums.plex.tv/t/the-plex-dance/197064 "2017-06-26T16:51:53Z")
The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the … --- ## [Watch together removed. Refund](https://forums.plex.tv/t/watch-together-removed-refund/906900)
**Author:** [@jmank2](https://forums.plex.tv/u/jmank2)\ **Replies:** 22\ **Last updated:** [May 3, 2025, 1:34am UTC](https://forums.plex.tv/t/watch-together-removed-refund/906900 "2025-05-03T01:34:59Z")
You have to be joking? The only reason i bought lifetime was because of watch together. This is absolutely ridiculous, why are you making the app worse? I feel scammed after purchasing the lifetime for this reason alon… --- ## [Plex no longer](https://forums.plex.tv/t/plex-no-longer/916129)
**Author:** [@verrul](https://forums.plex.tv/u/verrul)\ **Replies:** 5\ **Last updated:** [May 2, 2025, 11:32pm UTC](https://forums.plex.tv/t/plex-no-longer/916129 "2025-05-02T23:32:42Z")
Early adopter of Plex. Supported them loved the service. My whole family enjoys streaming my entire digital library from anywhere. Or we used to. The new app is atrocious. Better looking but non functional. Remote play n… --- ## [Refund Request for Plex violating its own TOS](https://forums.plex.tv/t/refund-request-for-plex-violating-its-own-tos/916109)
**Author:** [@apate0926](https://forums.plex.tv/u/apate0926)\ **Replies:** 27\ **Last updated:** [May 2, 2025, 11:23pm UTC](https://forums.plex.tv/t/refund-request-for-plex-violating-its-own-tos/916109 "2025-05-02T23:23:34Z")
I sent in a request for a refund and was told to post here. I’m not sure how this will get me a refund for purchasing the app, but this is me asking for a refund for my app purchase. I am aware Plex changed how you can a… --- ## [Not Getting Plex Emails (Feature Updates, etc)](https://forums.plex.tv/t/not-getting-plex-emails-feature-updates-etc/916395)
**Author:** [@jeremy.shields](https://forums.plex.tv/u/jeremy.shields)\ **Replies:** 1\ **Last updated:** [May 2, 2025, 8:49pm UTC](https://forums.plex.tv/t/not-getting-plex-emails-feature-updates-etc/916395 "2025-05-02T20:49:23Z")
I realized this week, with the amount of emails my users are getting from Plex RE: changes, that I am not getting any of them. I have checked my email subscriptions on Plex.tv, and they are enabled, and they are not filt… --- ## [With the new Plex Remote Pass do you still need port forwarding for remote watch?](https://forums.plex.tv/t/with-the-new-plex-remote-pass-do-you-still-need-port-forwarding-for-remote-watch/916388)
**Author:** [@merptheshow](https://forums.plex.tv/u/merptheshow)\ **Replies:** 2\ **Last updated:** [May 2, 2025, 8:43pm UTC](https://forums.plex.tv/t/with-the-new-plex-remote-pass-do-you-still-need-port-forwarding-for-remote-watch/916388 "2025-05-02T20:43:25Z")
In the past to watch remotely you had to configure your wi-fi settings where your server is to allow for external connecting. With the new Plex Remote Pass, it says you can “stream anywhere seamlessly.” Does this mean t… --- ## [Missing options in Plex Home](https://forums.plex.tv/t/missing-options-in-plex-home/916271)
**Author:** [@clubnadir](https://forums.plex.tv/u/clubnadir)\ **Replies:** 5\ **Last updated:** [May 2, 2025, 3:14pm UTC](https://forums.plex.tv/t/missing-options-in-plex-home/916271 "2025-05-02T15:14:09Z")
I would like to create a managed account for my kiddos, but I don’t see this option in the Plex Home screen. In fact, I don’t see the options to Invite Plex User or Enable Guest. I have confirmed that under the Server, … --- ## [BROKEN: iOS / Unlock IAP / Local network without auth](https://forums.plex.tv/t/broken-ios-unlock-iap-local-network-without-auth/915501)
**Author:** [@bhirt](https://forums.plex.tv/u/bhirt)\ **Replies:** 2\ **Last updated:** [May 2, 2025, 10:18am UTC](https://forums.plex.tv/t/broken-ios-unlock-iap-local-network-without-auth/915501 "2025-05-02T10:18:16Z")
I’m a plex pass subscriber. My kids access our local plex server without accounts (using networks allowed without auth). It doesn’t make sense for them to have accounts, and also when I tried using accounts it seemed l… --- ## [Transcoding not working on 1.41.7.9749](https://forums.plex.tv/t/transcoding-not-working-on-1-41-7-9749/916138)
**Author:** [@BautistaFamily](https://forums.plex.tv/u/BautistaFamily)\ **Replies:** 21\ **Last updated:** [May 2, 2025, 6:33am UTC](https://forums.plex.tv/t/transcoding-not-working-on-1-41-7-9749/916138 "2025-05-02T06:33:54Z")
Any client is unable to play media if a transcode is needed. Will load with a spinning circle indefinitely. Plays direct play just fine. I notice these two errors in the console when i force the transcode. Server is r… --- ## [Remote Watch Pass](https://forums.plex.tv/t/remote-watch-pass/916178)
**Author:** [@jerryfmd](https://forums.plex.tv/u/jerryfmd)\ **Replies:** 1\ **Last updated:** [May 2, 2025, 3:52am UTC](https://forums.plex.tv/t/remote-watch-pass/916178 "2025-05-02T03:52:30Z")
I have a lifetime Server license, will I need to purchase “Remote Watch Pass” to watch my movies remotely? --- ## [A bit of a heads up would have been nice!](https://forums.plex.tv/t/a-bit-of-a-heads-up-would-have-been-nice/916055)
**Author:** [@kadesign74](https://forums.plex.tv/u/kadesign74)\ **Replies:** 7\ **Last updated:** [May 2, 2025, 12:26am UTC](https://forums.plex.tv/t/a-bit-of-a-heads-up-would-have-been-nice/916055 "2025-05-02T00:26:24Z")
For years I have decided not to purchase a lifetime Plex Pass because I just did not need the extra features. So many times I could have purchased on special for about $50usd. Now…. BAM, add a charge the one feature I u… --- ## [How to update metadata in movies](https://forums.plex.tv/t/how-to-update-metadata-in-movies/916027)
**Author:** [@CinemaJunky](https://forums.plex.tv/u/CinemaJunky)\ **Replies:** 7\ **Last updated:** [May 2, 2025, 12:01am UTC](https://forums.plex.tv/t/how-to-update-metadata-in-movies/916027 "2025-05-02T00:01:22Z")
I have a movie that I started to watch, but the resolution wasn’t what I wanted. So I replaced the file on my Mac server with a file with better resolution. Then when I started the movie again, Plex said there were multi… --- ## [No longer supporting plex](https://forums.plex.tv/t/no-longer-supporting-plex/916022)
**Author:** [@Ascrtyu](https://forums.plex.tv/u/Ascrtyu)\ **Replies:** 8\ **Last updated:** [May 1, 2025, 9:31pm UTC](https://forums.plex.tv/t/no-longer-supporting-plex/916022 "2025-05-01T21:31:41Z")
I’m done supporting plex and spreading good about Plex. After seeing a email from Plex stating that you will need a streaming pass or you would be able to use Plex. No thanks. Maybe you guys need to get better movies, or… --- ## [Should I be concerned about updating the server?](https://forums.plex.tv/t/should-i-be-concerned-about-updating-the-server/915750)
**Author:** [@bbarb5](https://forums.plex.tv/u/bbarb5)\ **Replies:** 4\ **Last updated:** [May 1, 2025, 3:12pm UTC](https://forums.plex.tv/t/should-i-be-concerned-about-updating-the-server/915750 "2025-05-01T15:12:19Z")
Hi everyone, Since the new “experience” I’ve stopped updating both the mobile app on my phone and my server. My plan was to wait for however long it will take for plex to get their ■■■■ together and release an app that … --- ## [Payment Due Date](https://forums.plex.tv/t/payment-due-date/915722)
**Author:** [@StreamSteam](https://forums.plex.tv/u/StreamSteam)\ **Replies:** 1\ **Last updated:** [May 1, 2025, 4:12am UTC](https://forums.plex.tv/t/payment-due-date/915722 "2025-05-01T04:12:35Z")
Hi, I’m about to signup to a Remote Watch Pass and would like to know if my due date, next year, will be on the date of signup or the date after the 14 days trial? Thanks! --- ## [How to keep 2 TV users separated](https://forums.plex.tv/t/how-to-keep-2-tv-users-separated/915505)
**Author:** [@CinemaJunky](https://forums.plex.tv/u/CinemaJunky)\ **Replies:** 9\ **Last updated:** [April 30, 2025, 10:22pm UTC](https://forums.plex.tv/t/how-to-keep-2-tv-users-separated/915505 "2025-04-30T22:22:51Z")
We have 2 LG televisions in our home, and both my wife and I are using the Plex app on a Roku Ultra. I am the only one who has a Plex signin. My wife does not. Sometimes we are both watching a series from our Plex libra… --- ## [Has Plex created a promo code for lifetime pass?](https://forums.plex.tv/t/has-plex-created-a-promo-code-for-lifetime-pass/915689)
**Author:** [@Plexfan18](https://forums.plex.tv/u/Plexfan18)\ **Replies:** 1\ **Last updated:** [April 30, 2025, 4:12pm UTC](https://forums.plex.tv/t/has-plex-created-a-promo-code-for-lifetime-pass/915689 "2025-04-30T16:12:45Z")
If I were Plex and had disappointed so many users with a lack of Gift Card option (via Paxful perhaps) and the doubling of price, I might have thought to create a promo code to get 50% off. If anyone hears of one pleas… --- ## [Original quality conversion add delay on vidéo](https://forums.plex.tv/t/original-quality-conversion-add-delay-on-video/915680)
**Author:** [@duelooser](https://forums.plex.tv/u/duelooser)\ **Replies:** 0\ **Last updated:** [April 30, 2025, 3:29pm UTC](https://forums.plex.tv/t/original-quality-conversion-add-delay-on-video/915680 "2025-04-30T15:29:37Z")
Hello, I’ve encountered an issue with audio/video sync when playing a movie after encoding it in “Original Quality” using Plex. The original MKV file plays perfectly on Plex (both Windows app and smart TV). But once I … --- ## [Adding new friends to your library](https://forums.plex.tv/t/adding-new-friends-to-your-library/915470)
**Author:** [@perrywhitlow](https://forums.plex.tv/u/perrywhitlow)\ **Replies:** 3\ **Last updated:** [April 30, 2025, 4:38am UTC](https://forums.plex.tv/t/adding-new-friends-to-your-library/915470 "2025-04-30T04:38:11Z")
This is so general, but why has it just gotten so hard to add friend to your plex account and share your library? They make a user account, you send a friend request, its excepted, you go to manager and add the library’s… --- ## [Plex Pass Lifetime Checkout crashes not working day 2](https://forums.plex.tv/t/plex-pass-lifetime-checkout-crashes-not-working-day-2/915466)
**Author:** [@nerd701](https://forums.plex.tv/u/nerd701)\ **Replies:** 9\ **Last updated:** [April 30, 2025, 2:51am UTC](https://forums.plex.tv/t/plex-pass-lifetime-checkout-crashes-not-working-day-2/915466 "2025-04-30T02:51:18Z")
I have been trying on my old account and a new one I made today to get the Plex lifetime pass before the rates went up the form let me get inot for the $119 amount then when I tried to check out either yesterday or today… --- ## [The order of the music files is changed](https://forums.plex.tv/t/the-order-of-the-music-files-is-changed/915536)
**Author:** [@yuki\_addic](https://forums.plex.tv/u/yuki_addic)\ **Replies:** 0\ **Last updated:** [April 30, 2025, 2:03am UTC](https://forums.plex.tv/t/the-order-of-the-music-files-is-changed/915536 "2025-04-30T02:03:50Z")
I’m a beginner and I’m not an English speaker, so I apologize for any missing information. I recently installed TrueNAS on my first home-built NAS and was able to get PLEX to work. I can play a lot of music and movies … --- ## [Migrating watch data from managed user to a new full Plex account home user](https://forums.plex.tv/t/migrating-watch-data-from-managed-user-to-a-new-full-plex-account-home-user/914827)
**Author:** [@DF42](https://forums.plex.tv/u/DF42)\ **Replies:** 14\ **Last updated:** [April 29, 2025, 6:54pm UTC](https://forums.plex.tv/t/migrating-watch-data-from-managed-user-to-a-new-full-plex-account-home-user/914827 "2025-04-29T18:54:47Z")
Hello, I have my son as a managed user in my Plex Home. He’s got a 7+ y watch history. I recently created him a separate full Plex account (so he could login independently at college). I invited that new account into m… --- ## [\[BUG\] Text Field Does Not Show Cursor or Accept Input Properly](https://forums.plex.tv/t/bug-text-field-does-not-show-cursor-or-accept-input-properly/915399)
**Author:** [@RichisPlex](https://forums.plex.tv/u/RichisPlex)\ **Replies:** 0\ **Last updated:** [April 29, 2025, 2:04pm UTC](https://forums.plex.tv/t/bug-text-field-does-not-show-cursor-or-accept-input-properly/915399 "2025-04-29T14:04:49Z")
Bug Report: Text Field Does Not Show Cursor or Accept Input Properly Description: When clicking on a specific text field – editing information about an entry/media and going to 'General \> Title – in the application, th… --- ## [Plex Pass Checkout not available](https://forums.plex.tv/t/plex-pass-checkout-not-available/915185)
**Author:** [@Lyot2509](https://forums.plex.tv/u/Lyot2509)\ **Replies:** 3\ **Last updated:** [April 29, 2025, 1:24pm UTC](https://forums.plex.tv/t/plex-pass-checkout-not-available/915185 "2025-04-29T13:24:21Z")
Hello, Wanted to buy a Plex Pass lifetime before prices are increasing but I have an issue accessing the checkout. Once clicked on “Become premium member” I got an error message : Plex Pass Checkout : Not available So… --- ## [\[BUG\] Default subtittle not selected propperly when multiple localizations exists](https://forums.plex.tv/t/bug-default-subtittle-not-selected-propperly-when-multiple-localizations-exists/912589)
**Author:** [@k3nj1PT](https://forums.plex.tv/u/k3nj1PT)\ **Replies:** 4\ **Last updated:** [April 29, 2025, 11:43am UTC](https://forums.plex.tv/t/bug-default-subtittle-not-selected-propperly-when-multiple-localizations-exists/912589 "2025-04-29T11:43:50Z")
Description: When a video file contains embedded subtitles for the same language with regional variations (e.g., Portuguese \[Portugal\] and Portuguese \[Brazil\]), Plex defaults to the first subtitle track in the file even… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=46) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=48)