# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=48 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 49 --- ## [PMS question about Allowed without Auth](https://forums.plex.tv/t/pms-question-about-allowed-without-auth/915290)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 1\ **Last updated:** [April 28, 2025, 11:50pm UTC](https://forums.plex.tv/t/pms-question-about-allowed-without-auth/915290 "2025-04-28T23:50:21Z")
I have a network of a laptop/desktop running windows. Also a desktop running linux. I have PSM installed on the windows desktop and record TV shows on that system. I use the Linux PC to stream videos to my TV’s in the… --- ## [I can't find a show](https://forums.plex.tv/t/i-cant-find-a-show/915256)
**Author:** [@barbaro62](https://forums.plex.tv/u/barbaro62)\ **Replies:** 2\ **Last updated:** [April 28, 2025, 8:04pm UTC](https://forums.plex.tv/t/i-cant-find-a-show/915256 "2025-04-28T20:04:41Z")
Hi, I have a file video with this show It is wrongly tagged in IMDB as a TV series. It is a TV film or TV special. I can’t find it on Plex. Can you please help me with that? Thanks a lot. Regards, --- ## [Not authorized/retry connection](https://forums.plex.tv/t/not-authorized-retry-connection/915146)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 0\ **Last updated:** [April 28, 2025, 3:44am UTC](https://forums.plex.tv/t/not-authorized-retry-connection/915146 "2025-04-28T03:44:11Z")
What is it with Plex. I had a retry connection a few days ago. Not sure what made it go away. Now it happened again. First My TV would not connect. Then MY laptop got not authorized. So I go down stairs to the PSM … --- ## [Cannot lower quality without crashing](https://forums.plex.tv/t/cannot-lower-quality-without-crashing/915126)
**Author:** [@mgh7502](https://forums.plex.tv/u/mgh7502)\ **Replies:** 0\ **Last updated:** [April 27, 2025, 11:29pm UTC](https://forums.plex.tv/t/cannot-lower-quality-without-crashing/915126 "2025-04-27T23:29:27Z")
When streaming, the video frequently skips seconds at a time, probably due to the low quality wifi available. To address this issue, I try to lower the quality or convert automatically, which has worked in the past to re… --- ## [Scan library](https://forums.plex.tv/t/scan-library/914818)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 8\ **Last updated:** [April 27, 2025, 7:46pm UTC](https://forums.plex.tv/t/scan-library/914818 "2025-04-27T19:46:12Z")
Is there a way to cause the library to be scanned from the TV app? I set the option to scan the library is changes. Then copy files to the library but they don’t show up. --- ## [Lost access to my server with a unique account](https://forums.plex.tv/t/lost-access-to-my-server-with-a-unique-account/914992)
**Author:** [@YohnnP](https://forums.plex.tv/u/YohnnP)\ **Replies:** 0\ **Last updated:** [April 27, 2025, 6:21am UTC](https://forums.plex.tv/t/lost-access-to-my-server-with-a-unique-account/914992 "2025-04-27T06:21:45Z")
I´ve recently purchase my plex pass in an attempt to use all the services that it gives you. In a dump action, I removed my main account from my local server settings and even doing the instructions that this link why-am… --- ## [Plex media data not updating](https://forums.plex.tv/t/plex-media-data-not-updating/913338)
**Author:** [@Jubz26](https://forums.plex.tv/u/Jubz26)\ **Replies:** 8\ **Last updated:** [April 27, 2025, 12:08am UTC](https://forums.plex.tv/t/plex-media-data-not-updating/913338 "2025-04-27T00:08:06Z")
Not sure if this is happening to anyone else, but my media files (new added media) none of the metadata is being downloaded. is there an issue? --- ## [Skip Intro is not showing up after moving Plex to a new server](https://forums.plex.tv/t/skip-intro-is-not-showing-up-after-moving-plex-to-a-new-server/914946)
**Author:** [@thecommandersvoice](https://forums.plex.tv/u/thecommandersvoice)\ **Replies:** 2\ **Last updated:** [April 26, 2025, 11:29pm UTC](https://forums.plex.tv/t/skip-intro-is-not-showing-up-after-moving-plex-to-a-new-server/914946 "2025-04-26T23:29:17Z")
A couple of days ago I moved my Plex Server installation to a new Windows box. The previous installation had “Skip Intro” working with no issues. Every since moving to the new server, that function is no longer there on … --- ## [Plex not reflecting the metadata from the audio files](https://forums.plex.tv/t/plex-not-reflecting-the-metadata-from-the-audio-files/914845)
**Author:** [@bonnyfused](https://forums.plex.tv/u/bonnyfused)\ **Replies:** 10\ **Last updated:** [April 26, 2025, 10:57pm UTC](https://forums.plex.tv/t/plex-not-reflecting-the-metadata-from-the-audio-files/914845 "2025-04-26T22:57:03Z")
Hi. I’ve noticed that Plex is ignoring the metadata found in the audio files. For example, this: gets displayed as this in Plex: Why is this happening? Is it possible to: disable auto-lookup from whatever sour… --- ## [\[Feature Request\] Country of Origin Field](https://forums.plex.tv/t/feature-request-country-of-origin-field/914676)
**Author:** [@OfficeSpacePirate](https://forums.plex.tv/u/OfficeSpacePirate)\ **Replies:** 9\ **Last updated:** [April 26, 2025, 8:51pm UTC](https://forums.plex.tv/t/feature-request-country-of-origin-field/914676 "2025-04-26T20:51:05Z")
I have been trying to find a way to filter my movies by their country of origin that doesn’t require manually overriding the country tag. It appears that the existing tag is being set to all countries with a release, whi… --- ## [Plex on iOS on cellular issues](https://forums.plex.tv/t/plex-on-ios-on-cellular-issues/914936)
**Author:** [@oRBIT2002](https://forums.plex.tv/u/oRBIT2002)\ **Replies:** 0\ **Last updated:** [April 26, 2025, 7:49pm UTC](https://forums.plex.tv/t/plex-on-ios-on-cellular-issues/914936 "2025-04-26T19:49:55Z")
Prepared my iPhone 16 pro for some traveling yesterday. Downloaded some movies, to be able to watch them even if I am on a train (bad cellular connection). But I have major headaches: Downloaded movies (original qualit… --- ## [Chromecast not working](https://forums.plex.tv/t/chromecast-not-working/914606)
**Author:** [@SamseDK](https://forums.plex.tv/u/SamseDK)\ **Replies:** 12\ **Last updated:** [April 26, 2025, 3:21pm UTC](https://forums.plex.tv/t/chromecast-not-working/914606 "2025-04-26T15:21:49Z")
Chromecast is not working anymore, it just comes up with an error. But if I cast my google chrome window on pc, it works perfectly. But when im casting from PLEX, it wont do it. Can we get a fix for this in the next upda… --- ## [Green Screen](https://forums.plex.tv/t/green-screen/904514)
**Author:** [@esnrhtx](https://forums.plex.tv/u/esnrhtx)\ **Replies:** 1\ **Last updated:** [April 25, 2025, 11:24pm UTC](https://forums.plex.tv/t/green-screen/904514 "2025-04-25T23:24:07Z")
I am having an issue with viewing Plex. On some movies I am getting a green screen. Other movies I don’t. Then, I can play these same movies and it plays fine. They are MKV files. Some are Blurays and others are 4K. I th… --- ## [Clear legacy friends list + server access](https://forums.plex.tv/t/clear-legacy-friends-list-server-access/914680)
**Author:** [@impressi78](https://forums.plex.tv/u/impressi78)\ **Replies:** 1\ **Last updated:** [April 25, 2025, 4:00am UTC](https://forums.plex.tv/t/clear-legacy-friends-list-server-access/914680 "2025-04-25T04:00:36Z")
I recently started using Plex again since 2023. As a result, I removed access to all my users and cleared my friends list. However, it is still showing up in the API which is interfering with some of my apps which uses t… --- ## [Retry connection](https://forums.plex.tv/t/retry-connection/914527)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 1\ **Last updated:** [April 24, 2025, 3:20pm UTC](https://forums.plex.tv/t/retry-connection/914527 "2025-04-24T15:20:17Z")
It has happened a few times. I turn on the TV and it won’t connect to my linux box running plex server. It just says retry connection. I can get to the linux box from another PC and the Small TV in the kitchen. Why i… --- ## [Spanish audio](https://forums.plex.tv/t/spanish-audio/911925)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 4\ **Last updated:** [April 24, 2025, 6:57am UTC](https://forums.plex.tv/t/spanish-audio/911925 "2025-04-24T06:57:02Z")
Why do some video recordings save with audio set to Spanish. I start to play a video and I hear someone speaking English. --- ## [There are no locations currently available for this title](https://forums.plex.tv/t/there-are-no-locations-currently-available-for-this-title/914208)
**Author:** [@johndor305](https://forums.plex.tv/u/johndor305)\ **Replies:** 6\ **Last updated:** [April 24, 2025, 2:47am UTC](https://forums.plex.tv/t/there-are-no-locations-currently-available-for-this-title/914208 "2025-04-24T02:47:24Z")
I’m trying to watch the show Crossing Over with John Edward and I get the message you see in the title. Is there anything I can do to watch the show or who can I contact from Plex that might be able to answer the questio… --- ## [Updated PMS transcoder fails with Apple TV](https://forums.plex.tv/t/updated-pms-transcoder-fails-with-apple-tv/914362)
**Author:** [@TangoOversway1](https://forums.plex.tv/u/TangoOversway1)\ **Replies:** 20\ **Last updated:** [April 23, 2025, 5:43am UTC](https://forums.plex.tv/t/updated-pms-transcoder-fails-with-apple-tv/914362 "2025-04-23T05:43:30Z")
I just upgraded to PMS Version 4.145.1 on a Debian Bullseye (freshly installed) system. It works with Plex on iOS (Platform version 18.3.2, Client Version 2025.13.0 (1025). Also works when I use the web page to play vide… --- ## [Are Cinema Trailers set to None by default?](https://forums.plex.tv/t/are-cinema-trailers-set-to-none-by-default/914280)
**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\ **Replies:** 3\ **Last updated:** [April 22, 2025, 6:36pm UTC](https://forums.plex.tv/t/are-cinema-trailers-set-to-none-by-default/914280 "2025-04-22T18:36:01Z")
Just curious what the default setting is for players/accounts. --- ## [How many managed users can I have?](https://forums.plex.tv/t/how-many-managed-users-can-i-have/914259)
**Author:** [@mchev8](https://forums.plex.tv/u/mchev8)\ **Replies:** 5\ **Last updated:** [April 22, 2025, 3:09pm UTC](https://forums.plex.tv/t/how-many-managed-users-can-i-have/914259 "2025-04-22T15:09:25Z")
I’ve checked all over and have had a hard time finding a definitive answer on the numbers of “managed users” versus “home users” I can have. I know home users are limited to 15. Are managed users also part of that 15 or … --- ## [Music Metatags/Advanced Filters](https://forums.plex.tv/t/music-metatags-advanced-filters/914330)
**Author:** [@dkin26](https://forums.plex.tv/u/dkin26)\ **Replies:** 0\ **Last updated:** [April 22, 2025, 2:28pm UTC](https://forums.plex.tv/t/music-metatags-advanced-filters/914330 "2025-04-22T14:28:04Z")
Hi Everyone, First post so sorry if this is not correct place to ask. I am currently trying to find how I can apply metadata to my music tracks so I can used the advanced search in plex better My issue is no matter… --- ## [PMS fails on multiple fronts](https://forums.plex.tv/t/pms-fails-on-multiple-fronts/914291)
**Author:** [@keeblermediagroup](https://forums.plex.tv/u/keeblermediagroup)\ **Replies:** 0\ **Last updated:** [April 22, 2025, 9:56am UTC](https://forums.plex.tv/t/pms-fails-on-multiple-fronts/914291 "2025-04-22T09:56:04Z")
so, here are the devices involved I have a windows based PC running the media server another PC 2 roku tvs 1 google tv query: the PMS is only viewable on the other PC and plays perfectly, on every other device PMS … --- ## [Embedded Subtitles not working - neither is searching for new subs](https://forums.plex.tv/t/embedded-subtitles-not-working-neither-is-searching-for-new-subs/910431)
**Author:** [@BigBadRich](https://forums.plex.tv/u/BigBadRich)\ **Replies:** 2\ **Last updated:** [April 21, 2025, 8:20am UTC](https://forums.plex.tv/t/embedded-subtitles-not-working-neither-is-searching-for-new-subs/910431 "2025-04-21T08:20:08Z")
I’m running Plex on an NVidia Shield (all updated to latest versions) and for some reason in the last 3-4 weeks it’s not showing any internal subtitles on newly added media (it does for older than that time). It also gi… --- ## [Trick: How to make Plex use a specific poster for local extras](https://forums.plex.tv/t/trick-how-to-make-plex-use-a-specific-poster-for-local-extras/914030)
**Author:** [@greggbogreggbo\_yahoo\_com](https://forums.plex.tv/u/greggbogreggbo_yahoo_com)\ **Replies:** 1\ **Last updated:** [April 20, 2025, 2:32pm UTC](https://forums.plex.tv/t/trick-how-to-make-plex-use-a-specific-poster-for-local-extras/914030 "2025-04-20T14:32:26Z")
Hello friends, Here’s a hack to a problem that has irritated for years now. You know how the screenshot for Featurettes, Shorts, Trailers, Music Videos, and all other Movie Extras is random and uneditable? Well, here’s t… --- ## [No More Actor Biography In Plex Movie Agent](https://forums.plex.tv/t/no-more-actor-biography-in-plex-movie-agent/914103)
**Author:** [@LXR200](https://forums.plex.tv/u/LXR200)\ **Replies:** 0\ **Last updated:** [April 20, 2025, 8:32pm UTC](https://forums.plex.tv/t/no-more-actor-biography-in-plex-movie-agent/914103 "2025-04-20T20:32:38Z")
UPDATE: I must have misread - my scanner and agent (Plex Movie and Plex Movie) for some reason say “allow matching for explicit content” instead of “allow adult content” and I thought I needed to enable that. I UN-CHECKE… --- ## [Plex pass](https://forums.plex.tv/t/plex-pass/914023)
**Author:** [@fredericmutez](https://forums.plex.tv/u/fredericmutez)\ **Replies:** 1\ **Last updated:** [April 20, 2025, 2:19pm UTC](https://forums.plex.tv/t/plex-pass/914023 "2025-04-20T14:19:02Z")
Hello I have a PLEX account with my fredmutez@free.fr email address, but I accidentally created a PLEX account with a gmail.com email address (after the Facebook login failed). Recently, I purchased a PLEX premium pass… --- ## [Live TV in Plex works on Apple TV and iOS, but not in browser or Windows app](https://forums.plex.tv/t/live-tv-in-plex-works-on-apple-tv-and-ios-but-not-in-browser-or-windows-app/914029)
**Author:** [@jacha05](https://forums.plex.tv/u/jacha05)\ **Replies:** 0\ **Last updated:** [April 20, 2025, 11:22am UTC](https://forums.plex.tv/t/live-tv-in-plex-works-on-apple-tv-and-ios-but-not-in-browser-or-windows-app/914029 "2025-04-20T11:22:00Z")
Hey, I’m having an issue with Live TV in Plex and was wondering if anyone else has run into this. I’ve set up Plex with IPTV using xTeVe (the SenexCrenshaw fork), and everything is running fine on my Apple devices. Live… --- ## [Tv show length](https://forums.plex.tv/t/tv-show-length/913850)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 2\ **Last updated:** [April 19, 2025, 11:34pm UTC](https://forums.plex.tv/t/tv-show-length/913850 "2025-04-19T23:34:12Z")
How does Plex know the length of time a recorded tv show. --- ## [Srt external subtitles not working](https://forums.plex.tv/t/srt-external-subtitles-not-working/913786)
**Author:** [@pedrofilipegonalves](https://forums.plex.tv/u/pedrofilipegonalves)\ **Replies:** 10\ **Last updated:** [April 19, 2025, 9:35pm UTC](https://forums.plex.tv/t/srt-external-subtitles-not-working/913786 "2025-04-19T21:35:06Z")
Hello .Srt external subtitles not showing up when playing media on any platform I tried (chrome, nvvidia shield pro, mobile android app and samsung tv plex app). And just 24h ago all was ok… Anyone with this issue? W… --- ## [Webhook : Additionnal informations](https://forums.plex.tv/t/webhook-additionnal-informations/913937)
**Author:** [@Dimitri\_M](https://forums.plex.tv/u/Dimitri_M)\ **Replies:** 0\ **Last updated:** [April 19, 2025, 8:51pm UTC](https://forums.plex.tv/t/webhook-additionnal-informations/913937 "2025-04-19T20:51:05Z")
Hello, can you add some informations about file which added to library (exemple when library.new event is triggered) Language available and format of file will be fantastic for exemple. Regards, [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=47) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=49)