# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=49 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 50 --- ## [Tv show length](https://forums.plex.tv/t/tv-show-length/913850)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 2\ **Last updated:** [April 19, 2025, 11:34pm UTC](https://forums.plex.tv/t/tv-show-length/913850 "2025-04-19T23:34:12Z")
How does Plex know the length of time a recorded tv show. --- ## [Srt external subtitles not working](https://forums.plex.tv/t/srt-external-subtitles-not-working/913786)
**Author:** [@pedrofilipegonalves](https://forums.plex.tv/u/pedrofilipegonalves)\ **Replies:** 10\ **Last updated:** [April 19, 2025, 9:35pm UTC](https://forums.plex.tv/t/srt-external-subtitles-not-working/913786 "2025-04-19T21:35:06Z")
Hello .Srt external subtitles not showing up when playing media on any platform I tried (chrome, nvvidia shield pro, mobile android app and samsung tv plex app). And just 24h ago all was ok… Anyone with this issue? W… --- ## [Webhook : Additionnal informations](https://forums.plex.tv/t/webhook-additionnal-informations/913937)
**Author:** [@Dimitri\_M](https://forums.plex.tv/u/Dimitri_M)\ **Replies:** 0\ **Last updated:** [April 19, 2025, 8:51pm UTC](https://forums.plex.tv/t/webhook-additionnal-informations/913937 "2025-04-19T20:51:05Z")
Hello, can you add some informations about file which added to library (exemple when library.new event is triggered) Language available and format of file will be fantastic for exemple. Regards, --- ## [Chromecast buffering problem](https://forums.plex.tv/t/chromecast-buffering-problem/911375)
**Author:** [@sam\_ka1](https://forums.plex.tv/u/sam_ka1)\ **Replies:** 4\ **Last updated:** [April 19, 2025, 4:18pm UTC](https://forums.plex.tv/t/chromecast-buffering-problem/911375 "2025-04-19T16:18:32Z")
Server Version#: 1.41.5.9522 Player Version#: 10.26.0.2578 When I try to watch HEVC 10 bit content on my Chromecast with google TV it constantly buffers. it’ll play for a small period of time and then pause to buffer, … --- ## [Who Changed My Privacy Settings?](https://forums.plex.tv/t/who-changed-my-privacy-settings/910094)
**Author:** [@CodeCat5](https://forums.plex.tv/u/CodeCat5)\ **Replies:** 16\ **Last updated:** [April 18, 2025, 11:31pm UTC](https://forums.plex.tv/t/who-changed-my-privacy-settings/910094 "2025-04-18T23:31:00Z")
I was just looking over the “Opt-Out Privacy Choices” page and at first was happy to see “No” and “All No” checks at the top of the page. As I was scrolling through the list of vendors though I noticed 4 seemingly random… --- ## [Media grabstatus](https://forums.plex.tv/t/media-grabstatus/913780)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 0\ **Last updated:** [April 18, 2025, 4:01pm UTC](https://forums.plex.tv/t/media-grabstatus/913780 "2025-04-18T16:01:13Z")
Does Plex keep mediagrabstatus for every recorded TV Show? I can see that in the ondeck section there was a mediagrabstatus. Showing that the show failed. I don;t under stand the recently added.ondeck/section of the l… --- ## [Remote Playback Not Working](https://forums.plex.tv/t/remote-playback-not-working/913752)
**Author:** [@samblac1](https://forums.plex.tv/u/samblac1)\ **Replies:** 2\ **Last updated:** [April 18, 2025, 1:40pm UTC](https://forums.plex.tv/t/remote-playback-not-working/913752 "2025-04-18T13:40:31Z")
Hi, I have remote access enabled and it’s always worked, however the last few days as soon as I leave my network that the Plex Media Server is connected to I can no longer access any of my media. The only thing that has … --- ## [tvOS TestFlight removed?](https://forums.plex.tv/t/tvos-testflight-removed/913701)
**Author:** [@don.alcombright](https://forums.plex.tv/u/don.alcombright)\ **Replies:** 2\ **Last updated:** [April 18, 2025, 2:07am UTC](https://forums.plex.tv/t/tvos-testflight-removed/913701 "2025-04-18T02:07:06Z")
Was TestFlight access removed for people because of transitions to the new app or did I get cut from the program haha? I just noticed my app died and went to TestFlight to update it and I don’t have any access. I still d… --- ## [What a bad, bad management by Plex](https://forums.plex.tv/t/what-a-bad-bad-management-by-plex/911366)
**Author:** [@lock](https://forums.plex.tv/u/lock)\ **Replies:** 11\ **Last updated:** [April 17, 2025, 9:42pm UTC](https://forums.plex.tv/t/what-a-bad-bad-management-by-plex/911366 "2025-04-17T21:42:38Z")
There’s no a customer service. Ok, we’re used to that by now so, if you’ve a problem, you’re on your own (or lucky enough to get someone helpful on this forum). What I really don’t like is that they delete (or not appro… --- ## [Plex iOS & iPadOS latest update (v2025.13.0(1025)) - h.265 Direct Play broken](https://forums.plex.tv/t/plex-ios-ipados-latest-update-v2025-13-0-1025-h-265-direct-play-broken/913644)
**Author:** [@Daneb-Limak](https://forums.plex.tv/u/Daneb-Limak)\ **Replies:** 1\ **Last updated:** [April 17, 2025, 5:56pm UTC](https://forums.plex.tv/t/plex-ios-ipados-latest-update-v2025-13-0-1025-h-265-direct-play-broken/913644 "2025-04-17T17:56:43Z")
Hello, Since today’s iOS and iPadOS new Plex app update, h.265 won’t direct play anymore, everything transcodes. It worked fine until the update. H.264 direct plays fine. --- ## [Google assistant integration](https://forums.plex.tv/t/google-assistant-integration/897762)
**Author:** [@Yammers](https://forums.plex.tv/u/Yammers)\ **Replies:** 4\ **Last updated:** [April 17, 2025, 2:01pm UTC](https://forums.plex.tv/t/google-assistant-integration/897762 "2025-04-17T14:01:33Z")
Dear Plex. When are you going to allow for google assistant to access plex so you can say “Plex play Batman begins”, Currently as far as I am aware you can open plex with google assistant and that’s it. Yes, there are … --- ## [Plex has its kinks but it generally works](https://forums.plex.tv/t/plex-has-its-kinks-but-it-generally-works/913599)
**Author:** [@fkir91](https://forums.plex.tv/u/fkir91)\ **Replies:** 0\ **Last updated:** [April 17, 2025, 12:15pm UTC](https://forums.plex.tv/t/plex-has-its-kinks-but-it-generally-works/913599 "2025-04-17T12:15:29Z")
We often come here when something is not working and we need help. For a change, I thought I would write up what works. Plex Inc. is not paying me nor did it ask me to write this post. In short, Plex generally works thou… --- ## [Difference Hdr/hdr+](https://forums.plex.tv/t/difference-hdr-hdr/913463)
**Author:** [@franzxaverguti](https://forums.plex.tv/u/franzxaverguti)\ **Replies:** 2\ **Last updated:** [April 17, 2025, 5:35am UTC](https://forums.plex.tv/t/difference-hdr-hdr/913463 "2025-04-17T05:35:01Z")
Where can I see the difference between HDR and HDR+? I only see HDR10, even though the movie is HDR+. --- ## [Watched programs](https://forums.plex.tv/t/watched-programs/913574)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 0\ **Last updated:** [April 17, 2025, 4:02am UTC](https://forums.plex.tv/t/watched-programs/913574 "2025-04-17T04:02:02Z")
Some programs that I watched lost the watched status. It seems this problem has been around for a long time. --- ## [Plex CRITICAL (runtime: 1128)](https://forums.plex.tv/t/plex-critical-runtime-1128/913570)
**Author:** [@Novarap](https://forums.plex.tv/u/Novarap)\ **Replies:** 0\ **Last updated:** [April 17, 2025, 3:12am UTC](https://forums.plex.tv/t/plex-critical-runtime-1128/913570 "2025-04-17T03:12:56Z")
Hi everybody I was watching a movie on Plex today, casting from my android phone to chromecast. Suddenly after around 30 min the movie turned of and grey screen appered with an error saying something like “h4 not suppor… --- ## [No streaming services for Discover in St Kitts and Nevis](https://forums.plex.tv/t/no-streaming-services-for-discover-in-st-kitts-and-nevis/913410)
**Author:** [@kmcalpine\_svwhiskeyjack\_com](https://forums.plex.tv/u/kmcalpine_svwhiskeyjack_com)\ **Replies:** 1\ **Last updated:** [April 17, 2025, 12:32am UTC](https://forums.plex.tv/t/no-streaming-services-for-discover-in-st-kitts-and-nevis/913410 "2025-04-17T00:32:46Z")
Am trying to add any streaming service to the Discover function, however according to Plex or watch now nothing seems to be available here. That how ever is completely false, Netflix and Prime have been available here fo… --- ## [Another issue](https://forums.plex.tv/t/another-issue/913573)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 3\ **Last updated:** [April 17, 2025, 3:59am UTC](https://forums.plex.tv/t/another-issue/913573 "2025-04-17T03:59:23Z")
Today I turned the TV on and was going to stream TV shows that I recorded yesterday. But Plex would not connect to the Plex media server. I ended up rebooting the Linux PC. Then I tried to retry connection and t would… --- ## [Songs lyrics not shown](https://forums.plex.tv/t/songs-lyrics-not-shown/913543)
**Author:** [@Pedrotxo](https://forums.plex.tv/u/Pedrotxo)\ **Replies:** 0\ **Last updated:** [April 16, 2025, 9:40pm UTC](https://forums.plex.tv/t/songs-lyrics-not-shown/913543 "2025-04-16T21:40:49Z")
Hello, is there any recognized problem with the letters? At least since version 4.12.0 and now in version 4.12.1, the lyrics of the songs are not shown in Plexamp, and a notice of “There was a problem when showing the ly… --- ## [Error messages in logs](https://forums.plex.tv/t/error-messages-in-logs/913415)
**Author:** [@ronclifford66](https://forums.plex.tv/u/ronclifford66)\ **Replies:** 4\ **Last updated:** [April 16, 2025, 4:36am UTC](https://forums.plex.tv/t/error-messages-in-logs/913415 "2025-04-16T04:36:49Z")
Can anybody explain what these errors mean? I thought that the system was working. my shows are recording. Other than one show stopped recording 15 early. Apr 15, 2025 11:39:33.338 \[6832\] ERROR - Subscription: Error … --- ## [Not receiving password reset in email](https://forums.plex.tv/t/not-receiving-password-reset-in-email/911564)
**Author:** [@nowaj8](https://forums.plex.tv/u/nowaj8)\ **Replies:** 6\ **Last updated:** [April 16, 2025, 12:07am UTC](https://forums.plex.tv/t/not-receiving-password-reset-in-email/911564 "2025-04-16T00:07:39Z")
I’m not receiving an email to reset my account. May have been years since I’ve used this. --- ## [WEBHOOK. Send request when some media event](https://forums.plex.tv/t/webhook-send-request-when-some-media-event/911730)
**Author:** [@Dimitri\_M](https://forums.plex.tv/u/Dimitri_M)\ **Replies:** 2\ **Last updated:** [April 15, 2025, 8:40pm UTC](https://forums.plex.tv/t/webhook-send-request-when-some-media-event/911730 "2025-04-15T20:40:03Z")
Hello, I started integrations with webhooks and it’s really nice, however there is no trigger for adding, deleting or modifying media in plex. For example, I would like that when we add a media in plex, the webhook is pr… --- ## [How can I install Plex on my smart TV. after a reset](https://forums.plex.tv/t/how-can-i-install-plex-on-my-smart-tv-after-a-reset/913353)
**Author:** [@Andyindra](https://forums.plex.tv/u/Andyindra)\ **Replies:** 1\ **Last updated:** [April 15, 2025, 3:26pm UTC](https://forums.plex.tv/t/how-can-i-install-plex-on-my-smart-tv-after-a-reset/913353 "2025-04-15T15:26:37Z")
How can I install Plex on my smart TV. after a reset I lost Plex off my TV. the app is not in the JVC market. I cant find a Plex APK to download Can anybody help Andy --- ## [Search only showing single movie not multiple editions](https://forums.plex.tv/t/search-only-showing-single-movie-not-multiple-editions/913351)
**Author:** [@Soleous](https://forums.plex.tv/u/Soleous)\ **Replies:** 1\ **Last updated:** [April 15, 2025, 3:02pm UTC](https://forums.plex.tv/t/search-only-showing-single-movie-not-multiple-editions/913351 "2025-04-15T15:02:05Z")
When I’m searching for a movie I have with multiple editions, for example “The Butterfly Effect”, Theatrical and Directors Cut. its only showing the Theatrical Cut. For others its only showing Directors Cut so its not e… --- ## [Plex server has an error in the Chinese translation](https://forums.plex.tv/t/plex-server-has-an-error-in-the-chinese-translation/912491)
**Author:** [@maodun96](https://forums.plex.tv/u/maodun96)\ **Replies:** 15\ **Last updated:** [April 15, 2025, 1:18pm UTC](https://forums.plex.tv/t/plex-server-has-an-error-in-the-chinese-translation/912491 "2025-04-15T13:18:55Z")
I have corrected the wrong translation on the Transifex website and saved it, but I’m not very familiar with it, so I’m posting to ensure the wrong translation can be corrected. Or can someone tell me how to make sure th… --- ## [High Lighting songs?](https://forums.plex.tv/t/high-lighting-songs/913268)
**Author:** [@vwgo](https://forums.plex.tv/u/vwgo)\ **Replies:** 4\ **Last updated:** [April 14, 2025, 11:49pm UTC](https://forums.plex.tv/t/high-lighting-songs/913268 "2025-04-14T23:49:03Z")
On the music side of things is there a way of high lighting a song when looking at the list view in an album?? I want to able to mark the songs I like then when I open the album I can see right a way all the good songs… --- ## [Plex from Sonos app - stops playing more songs if a song is paused](https://forums.plex.tv/t/plex-from-sonos-app-stops-playing-more-songs-if-a-song-is-paused/913226)
**Author:** [@jli761](https://forums.plex.tv/u/jli761)\ **Replies:** 0\ **Last updated:** [April 14, 2025, 3:43pm UTC](https://forums.plex.tv/t/plex-from-sonos-app-stops-playing-more-songs-if-a-song-is-paused/913226 "2025-04-14T15:43:29Z")
I have an issue that I haven’t found any other information on so far. I’m using Sonos to play music from the Plex service. Everything works fine as long as I don’t pause a song. Everytime I pause a song, I can resume t… --- ## [Requested for over a decade, does it exist yet](https://forums.plex.tv/t/requested-for-over-a-decade-does-it-exist-yet/913210)
**Author:** [@pete5755](https://forums.plex.tv/u/pete5755)\ **Replies:** 1\ **Last updated:** [April 14, 2025, 2:40pm UTC](https://forums.plex.tv/t/requested-for-over-a-decade-does-it-exist-yet/913210 "2025-04-14T14:40:44Z")
I want to buy a Plex Pass as a gift, it seems people have been asking for this for over a decade but I can’t seem to find a way. It seems that there is a way to buy some plex products on google play but the price of lif… --- ## [Plex stops the impact of remote playback for free users](https://forums.plex.tv/t/plex-stops-the-impact-of-remote-playback-for-free-users/913078)
**Author:** [@Balalala](https://forums.plex.tv/u/Balalala)\ **Replies:** 5\ **Last updated:** [April 14, 2025, 2:11pm UTC](https://forums.plex.tv/t/plex-stops-the-impact-of-remote-playback-for-free-users/913078 "2025-04-14T14:11:27Z")
At present, I use the domain name to point to the ipv6 address of the home server to remotely play the video scraped by plex server through infuse outside. The transit function has been turned off in the plex server, so … --- ## [Plex Pass Pricing](https://forums.plex.tv/t/plex-pass-pricing/910746)
**Author:** [@Pil71](https://forums.plex.tv/u/Pil71)\ **Replies:** 11\ **Last updated:** [April 14, 2025, 1:43pm UTC](https://forums.plex.tv/t/plex-pass-pricing/910746 "2025-04-14T13:43:39Z")
How do you all feel about the 120% increase in the annual plex pass pricing? --- ## [Moving external USB drive to USB port on Router](https://forums.plex.tv/t/moving-external-usb-drive-to-usb-port-on-router/911996)
**Author:** [@usbrit1](https://forums.plex.tv/u/usbrit1)\ **Replies:** 5\ **Last updated:** [April 14, 2025, 3:15am UTC](https://forums.plex.tv/t/moving-external-usb-drive-to-usb-port-on-router/911996 "2025-04-14T03:15:33Z")
First, despite the many complaints I see on this forum, I think the Plex eco-system is great and the best way for me to manage my home media. Thanks Plex people! I currently have my Plex server running on a somewhat agi… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=48) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=50)