# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=55

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 56

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## [Plex refuses to add new short videos to me](https://forums.plex.tv/t/plex-refuses-to-add-new-short-videos-to-me/908503)

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**Author:** [@MiLaCzech](https://forums.plex.tv/u/MiLaCzech)\
**Replies:** 3\
**Last updated:** [March 10, 2025, 4:07pm UTC](https://forums.plex.tv/t/plex-refuses-to-add-new-short-videos-to-me/908503 "2025-03-10T16:07:53Z")

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In addition to movies and TV series, I use Plex for my home photos and videos. Everything works perfectly except for home videos. It displays some, but not others. It even doesn’t want to load my daughter’s video folder …

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## ["Info" option removed from context menu](https://forums.plex.tv/t/info-option-removed-from-context-menu/908494)

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**Author:** [@nickvandyck](https://forums.plex.tv/u/nickvandyck)\
**Replies:** 2\
**Last updated:** [March 10, 2025, 10:50am UTC](https://forums.plex.tv/t/info-option-removed-from-context-menu/908494 "2025-03-10T10:50:12Z")

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Hi. I noticed that the “Info” contect menu item is no longer there (after an update?) I’m not 100% sure, but I think it was called “Info”. It displayed file info of the item (location, filename, …). Also, this informati…

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## [Merge Recently Added items is removing "Recently Added Movies" from Home Page](https://forums.plex.tv/t/merge-recently-added-items-is-removing-recently-added-movies-from-home-page/899812)

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**Author:** [@walexisdavis](https://forums.plex.tv/u/walexisdavis)\
**Replies:** 3\
**Last updated:** [March 9, 2025, 11:27pm UTC](https://forums.plex.tv/t/merge-recently-added-items-is-removing-recently-added-movies-from-home-page/899812 "2025-03-09T23:27:19Z")

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After upgrading my Plex Docker and rebuilding, I noticed a change. I have always had the “Merge Recently Added items” and saw the different movies that have been added to my Plex Library on my home page. It allowed me t…

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## [Pinning to the sidebar](https://forums.plex.tv/t/pinning-to-the-sidebar/908404)

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**Author:** [@dbeas\_mac\_com](https://forums.plex.tv/u/dbeas_mac_com)\
**Replies:** 3\
**Last updated:** [March 9, 2025, 8:11pm UTC](https://forums.plex.tv/t/pinning-to-the-sidebar/908404 "2025-03-09T20:11:32Z")

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Is it possible to pin to the sidebar different items such as Collections, a specific Genre or a specific Playlist? Have been trying to do this for days without success. Even found examples on Infuse, but nothing on Plex. …

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## [Tried to delete account now I cant use my email address](https://forums.plex.tv/t/tried-to-delete-account-now-i-cant-use-my-email-address/908229)

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**Author:** [@acco1650](https://forums.plex.tv/u/acco1650)\
**Replies:** 3\
**Last updated:** [March 9, 2025, 7:31am UTC](https://forums.plex.tv/t/tried-to-delete-account-now-i-cant-use-my-email-address/908229 "2025-03-09T07:31:39Z")

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My Plex was not connecting externally, so I deleted the account, now it has locked out my email address as already in use. How do I reclaim my email address so I can start a new account with it? Appreciate the help.

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## [These purple gear icons are so ugly](https://forums.plex.tv/t/these-purple-gear-icons-are-so-ugly/908289)

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**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 2\
**Last updated:** [March 9, 2025, 12:51am UTC](https://forums.plex.tv/t/these-purple-gear-icons-are-so-ugly/908289 "2025-03-09T00:51:51Z")

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What does it matter to the person who wants to watch a movie or a show if a collection is a smart collection or not?

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## [Old cartoons collection](https://forums.plex.tv/t/old-cartoons-collection/908351)

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**Author:** [@apertotes](https://forums.plex.tv/u/apertotes)\
**Replies:** 2\
**Last updated:** [March 8, 2025, 8:19pm UTC](https://forums.plex.tv/t/old-cartoons-collection/908351 "2025-03-08T20:19:24Z")

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Hello! I have a large collection of old Popeye and WB cartoons. The Popeye cartoons are categorized as a show in The TVDB but the WB cartoons are categorized as movies. Is there any way to have both of them appear in th…

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## [Someone has changed my email and password to my account](https://forums.plex.tv/t/someone-has-changed-my-email-and-password-to-my-account/908331)

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**Author:** [@misskit74](https://forums.plex.tv/u/misskit74)\
**Replies:** 1\
**Last updated:** [March 8, 2025, 2:39pm UTC](https://forums.plex.tv/t/someone-has-changed-my-email-and-password-to-my-account/908331 "2025-03-08T14:39:29Z")

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I woke up this morning to an email that stated my email and password had been changed what do I do?

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## [Plex keeps randomly rewinding](https://forums.plex.tv/t/plex-keeps-randomly-rewinding/908314)

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**Author:** [@ttuz22](https://forums.plex.tv/u/ttuz22)\
**Replies:** 0\
**Last updated:** [March 8, 2025, 9:11am UTC](https://forums.plex.tv/t/plex-keeps-randomly-rewinding/908314 "2025-03-08T09:11:46Z")

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For some reason starting tonight, when I try to watch a tv show or movie, it will randomly skip back 10-20 seconds. I’ve tried 2 different devices now and same result. Not sure what’s going on. I tried to check the “ Use…

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## [Plex Posters Keep Changing](https://forums.plex.tv/t/plex-posters-keep-changing/905405)

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**Author:** [@jkinn425](https://forums.plex.tv/u/jkinn425)\
**Replies:** 3\
**Last updated:** [March 8, 2025, 8:53am UTC](https://forums.plex.tv/t/plex-posters-keep-changing/905405 "2025-03-08T08:53:53Z")

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I have the refresh metadata option unchecked. I have selected all the covers I want for my TV shows, and Plex still changes the posters back to what they were originally (even if the match was incorrect to begin with). H…

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## [Collections of music ... albums cannot be seen](https://forums.plex.tv/t/collections-of-music-albums-cannot-be-seen/907980)

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**Author:** [@rckmnr1](https://forums.plex.tv/u/rckmnr1)\
**Replies:** 5\
**Last updated:** [March 8, 2025, 6:10am UTC](https://forums.plex.tv/t/collections-of-music-albums-cannot-be-seen/907980 "2025-03-08T06:10:15Z")

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When I set up a collection of music albums, the collection doesn’t show the albums. It shows an icon with four of the albums in the collection, and a list of all of the songs in the collection. When you set up a movie co…

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## [Plex account hacked cannot access admin account](https://forums.plex.tv/t/plex-account-hacked-cannot-access-admin-account/908287)

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**Author:** [@benras](https://forums.plex.tv/u/benras)\
**Replies:** 2\
**Last updated:** [March 8, 2025, 12:18am UTC](https://forums.plex.tv/t/plex-account-hacked-cannot-access-admin-account/908287 "2025-03-08T00:18:04Z")

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I received an email yesterday that A new device was used to sign in to your Plex account: Account: xxxx Device: Plex for Android (Mobile) Location: Unknown, United States (estimated) IP address: IP removed by mod now …

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## [Movie "Nostalgic Mode" Implementation](https://forums.plex.tv/t/movie-nostalgic-mode-implementation/908185)

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**Author:** [@tginther](https://forums.plex.tv/u/tginther)\
**Replies:** 1\
**Last updated:** [March 7, 2025, 5:17pm UTC](https://forums.plex.tv/t/movie-nostalgic-mode-implementation/908185 "2025-03-07T17:17:07Z")

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Hi Everyone, Ever since I started running Plex, I have wanted the ability of playing a random cartoon short before a movie begins. Growing up in the 1960’s and 1970’s, a cartoon always played before a main feature. I’v…

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## [Thumbnail quirks](https://forums.plex.tv/t/thumbnail-quirks/908206)

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**Author:** [@mcandre](https://forums.plex.tv/u/mcandre)\
**Replies:** 0\
**Last updated:** [March 7, 2025, 12:02am UTC](https://forums.plex.tv/t/thumbnail-quirks/908206 "2025-03-07T00:02:32Z")

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Plex has some oddities about how thumbnails work. I’d like Plex to generate many more options for thumbnails. It currently shows only 3 frames, which is limiting in 90+ minute videos. Would love some more controls, such…

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## [Roku Plex subtitle bug](https://forums.plex.tv/t/roku-plex-subtitle-bug/908203)

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**Author:** [@mcandre](https://forums.plex.tv/u/mcandre)\
**Replies:** 0\
**Last updated:** [March 6, 2025, 11:05pm UTC](https://forums.plex.tv/t/roku-plex-subtitle-bug/908203 "2025-03-06T23:05:32Z")

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When I try to watch foreign audio MKV videos on Roku Plex, then the subtitle stream only works for a scant few seconds. Then Plex stops showing dialogue. Initially, I thought the problem was the subtitle track. So I use…

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## [Avoid syncing "watched" between libraries](https://forums.plex.tv/t/avoid-syncing-watched-between-libraries/908202)

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**Author:** [@dirk\_b10](https://forums.plex.tv/u/dirk_b10)\
**Replies:** 2\
**Last updated:** [March 6, 2025, 11:02pm UTC](https://forums.plex.tv/t/avoid-syncing-watched-between-libraries/908202 "2025-03-06T23:02:22Z")

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I have a separate library for trailers, unfortunately after watching a trailer, the movie itself is marked as being watched. Is there a way to avoid this synchronization? There was a similar topic suggesting to use diff…

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## [Return to Silent Hill](https://forums.plex.tv/t/return-to-silent-hill/908138)

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**Author:** [@samirahechler](https://forums.plex.tv/u/samirahechler)\
**Replies:** 1\
**Last updated:** [March 6, 2025, 10:18am UTC](https://forums.plex.tv/t/return-to-silent-hill/908138 "2025-03-06T10:18:06Z")

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Return to Silent Hill https://watch.plex.tv/movie/return-to-silent-hill?utm\_medium=share

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## [No longer have access to my Plex account due to having a Facebook login](https://forums.plex.tv/t/no-longer-have-access-to-my-plex-account-due-to-having-a-facebook-login/908127)

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**Author:** [@espenmoen192](https://forums.plex.tv/u/espenmoen192)\
**Replies:** 1\
**Last updated:** [March 6, 2025, 5:08am UTC](https://forums.plex.tv/t/no-longer-have-access-to-my-plex-account-due-to-having-a-facebook-login/908127 "2025-03-06T05:08:45Z")

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Basically, as the title suggests I can no longer log into my Plex account. No problem, I’ll just reset the password and log in via email. Only issue with that is the email account used for the Facebook account no longer…

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## [Plex plass](https://forums.plex.tv/t/plex-plass/908102)

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**Author:** [@dir7ymiddleagedman](https://forums.plex.tv/u/dir7ymiddleagedman)\
**Replies:** 1\
**Last updated:** [March 5, 2025, 10:48pm UTC](https://forums.plex.tv/t/plex-plass/908102 "2025-03-05T22:48:00Z")

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My plex pass disappeared. In the beginning i used my gmail account and now it just automatically uses google not my gmail and don’t have access to my plex pass anymore.

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## [Nvidia Shield Plex in Kiosk Mode on Television?](https://forums.plex.tv/t/nvidia-shield-plex-in-kiosk-mode-on-television/908095)

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**Author:** [@erosenbluh](https://forums.plex.tv/u/erosenbluh)\
**Replies:** 4\
**Last updated:** [March 5, 2025, 10:15pm UTC](https://forums.plex.tv/t/nvidia-shield-plex-in-kiosk-mode-on-television/908095 "2025-03-05T22:15:56Z")

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Hi there, I’ve seen some older posts asking over Kiosk modes for museums and computers, but I was wondering if you could set up an NVIDIA Shield that’s running Plex in a Kiosk mode, so whenever you turn on the tv it’s o…

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## [Is there away to fix videos play on side in plex?](https://forums.plex.tv/t/is-there-away-to-fix-videos-play-on-side-in-plex/908067)

<div class="topic-metadata">

**Author:** [@borntworide](https://forums.plex.tv/u/borntworide)\
**Replies:** 0\
**Last updated:** [March 5, 2025, 3:33pm UTC](https://forums.plex.tv/t/is-there-away-to-fix-videos-play-on-side-in-plex/908067 "2025-03-05T15:33:29Z")

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A good number of my video will play side ways in plex , Is there away to fix this? TIA

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## [Why is hdnet get out! Censored?](https://forums.plex.tv/t/why-is-hdnet-get-out-censored/908059)

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**Author:** [@davidgosnell752](https://forums.plex.tv/u/davidgosnell752)\
**Replies:** 1\
**Last updated:** [March 5, 2025, 3:07pm UTC](https://forums.plex.tv/t/why-is-hdnet-get-out-censored/908059 "2025-03-05T15:07:06Z")

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I read plex pass info, nowhere does it says to remove bubbles

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## [Account currently unavailable](https://forums.plex.tv/t/account-currently-unavailable/908049)

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**Author:** [@job209](https://forums.plex.tv/u/job209)\
**Replies:** 1\
**Last updated:** [March 5, 2025, 11:32am UTC](https://forums.plex.tv/t/account-currently-unavailable/908049 "2025-03-05T11:32:51Z")

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For a few weeks please is saying my account is unavailable. For all of my folders it shows a retry connection screen but won’t allow zme to reconnect. What do I do to fix this and restore service? I have a lifetime subsc…

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## [Accessible UI?](https://forums.plex.tv/t/accessible-ui/907914)

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**Author:** [@urza9814](https://forums.plex.tv/u/urza9814)\
**Replies:** 2\
**Last updated:** [March 3, 2025, 11:30pm UTC](https://forums.plex.tv/t/accessible-ui/907914 "2025-03-03T23:30:37Z")

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Is there any way to get a more accessible UI on the Plex web interface? Particularly for PCs with smaller screens. Something where the scroll bars are more than a single pixel wide, and where the header/footer aren’t occ…

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## [Disable video or dim screem feature?](https://forums.plex.tv/t/disable-video-or-dim-screem-feature/908018)

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**Author:** [@frostymm](https://forums.plex.tv/u/frostymm)\
**Replies:** 0\
**Last updated:** [March 5, 2025, 2:48am UTC](https://forums.plex.tv/t/disable-video-or-dim-screem-feature/908018 "2025-03-05T02:48:27Z")

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Smart tube has this great feature where you can disable the video output and only play audio. This is great because my wife uses the tv to drown out the noise from outside while she sleeps. Does plex have something simi…

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## [Just got a message for my avatar not being allowed. Its my company's logo](https://forums.plex.tv/t/just-got-a-message-for-my-avatar-not-being-allowed-its-my-companys-logo/907934)

<div class="topic-metadata">

**Author:** [@MisterMunchi](https://forums.plex.tv/u/MisterMunchi)\
**Replies:** 2\
**Last updated:** [March 4, 2025, 9:22pm UTC](https://forums.plex.tv/t/just-got-a-message-for-my-avatar-not-being-allowed-its-my-companys-logo/907934 "2025-03-04T21:22:00Z")

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Why is my avatar being flagged? My company Mister Munchi is a smoke shop. I used my logo as the avatar all my products are legal. So why. Uploaded picture for reference not trying to start anything. I can provide doc…

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## [Synology NAS Upgrade Recommendation?](https://forums.plex.tv/t/synology-nas-upgrade-recommendation/907694)

<div class="topic-metadata">

**Author:** [@kevst60](https://forums.plex.tv/u/kevst60)\
**Replies:** 7\
**Last updated:** [March 4, 2025, 10:52am UTC](https://forums.plex.tv/t/synology-nas-upgrade-recommendation/907694 "2025-03-04T10:52:01Z")

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Hi There, Im thinking about getting another 5 Bay NAS (Synology DS1522+ NAS) to replace my Older Synology DS1515+ NAS to run as a file server as well as Plex Media Server and just wanted to see what peoples opinions are…

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## [No Download option available with Plex Pass](https://forums.plex.tv/t/no-download-option-available-with-plex-pass/907167)

<div class="topic-metadata">

**Author:** [@subiuliana](https://forums.plex.tv/u/subiuliana)\
**Replies:** 4\
**Last updated:** [March 4, 2025, 9:49am UTC](https://forums.plex.tv/t/no-download-option-available-with-plex-pass/907167 "2025-03-04T09:49:20Z")

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Hi there I’m seeking help :pray: I have got Plex Pass to be able to download episodes to watch offline, but the feature is not available in my account. Tried two devices. My friend account with the same settings has the…

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## [HdHomeRun on Ubuntu 22 dual drivesystem (ssd and hdd) doesn't save content](https://forums.plex.tv/t/hdhomerun-on-ubuntu-22-dual-drivesystem-ssd-and-hdd-doesnt-save-content/907513)

<div class="topic-metadata">

**Author:** [@mukundw](https://forums.plex.tv/u/mukundw)\
**Replies:** 3\
**Last updated:** [March 3, 2025, 8:28pm UTC](https://forums.plex.tv/t/hdhomerun-on-ubuntu-22-dual-drivesystem-ssd-and-hdd-doesnt-save-content/907513 "2025-03-03T20:28:18Z")

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I installed Ubuntu 22 with HdHomeRun tuners on a combined ssd and hdd system to which hdd is assigned to /home. It saves tv shows just fine to the built in folder (var/lib/Plexmediaserver/library). I want to change the …

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## [Clients not updating with recently added media](https://forums.plex.tv/t/clients-not-updating-with-recently-added-media/907840)

<div class="topic-metadata">

**Author:** [@One\_Bit\_Wonder](https://forums.plex.tv/u/One_Bit_Wonder)\
**Replies:** 1\
**Last updated:** [March 3, 2025, 5:39pm UTC](https://forums.plex.tv/t/clients-not-updating-with-recently-added-media/907840 "2025-03-03T17:39:36Z")

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When I load new media in pms, none of my clients (Chromecast, mobile) show the new media; neither inside nor outside my local network. On my pixel phone, the recently added shows media from years ago. If I tap the 3 bar…

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