# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=56

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 57

---

## [No Download option available with Plex Pass](https://forums.plex.tv/t/no-download-option-available-with-plex-pass/907167)

<div class="topic-metadata">

**Author:** [@subiuliana](https://forums.plex.tv/u/subiuliana)\
**Replies:** 4\
**Last updated:** [March 4, 2025, 9:49am UTC](https://forums.plex.tv/t/no-download-option-available-with-plex-pass/907167 "2025-03-04T09:49:20Z")

</div>

Hi there I’m seeking help :pray: I have got Plex Pass to be able to download episodes to watch offline, but the feature is not available in my account. Tried two devices. My friend account with the same settings has the…

---

## [HdHomeRun on Ubuntu 22 dual drivesystem (ssd and hdd) doesn't save content](https://forums.plex.tv/t/hdhomerun-on-ubuntu-22-dual-drivesystem-ssd-and-hdd-doesnt-save-content/907513)

<div class="topic-metadata">

**Author:** [@mukundw](https://forums.plex.tv/u/mukundw)\
**Replies:** 3\
**Last updated:** [March 3, 2025, 8:28pm UTC](https://forums.plex.tv/t/hdhomerun-on-ubuntu-22-dual-drivesystem-ssd-and-hdd-doesnt-save-content/907513 "2025-03-03T20:28:18Z")

</div>

I installed Ubuntu 22 with HdHomeRun tuners on a combined ssd and hdd system to which hdd is assigned to /home. It saves tv shows just fine to the built in folder (var/lib/Plexmediaserver/library). I want to change the …

---

## [Clients not updating with recently added media](https://forums.plex.tv/t/clients-not-updating-with-recently-added-media/907840)

<div class="topic-metadata">

**Author:** [@One\_Bit\_Wonder](https://forums.plex.tv/u/One_Bit_Wonder)\
**Replies:** 1\
**Last updated:** [March 3, 2025, 5:39pm UTC](https://forums.plex.tv/t/clients-not-updating-with-recently-added-media/907840 "2025-03-03T17:39:36Z")

</div>

When I load new media in pms, none of my clients (Chromecast, mobile) show the new media; neither inside nor outside my local network. On my pixel phone, the recently added shows media from years ago. If I tap the 3 bar…

---

## [Resend invite email for a new library?](https://forums.plex.tv/t/resend-invite-email-for-a-new-library/907456)

<div class="topic-metadata">

**Author:** [@sbwoodside](https://forums.plex.tv/u/sbwoodside)\
**Replies:** 9\
**Last updated:** [March 3, 2025, 5:30pm UTC](https://forums.plex.tv/t/resend-invite-email-for-a-new-library/907456 "2025-03-03T17:30:40Z")

</div>

I created a new Plex server with new libraries. In order to add my family access, I go to Settings \> Manage Library Access \> Grant Library Access. However the existing user did not receive an email notification. How can …

---

## [Plex - unable to claim server or download from website](https://forums.plex.tv/t/plex-unable-to-claim-server-or-download-from-website/907860)

<div class="topic-metadata">

**Author:** [@komer83](https://forums.plex.tv/u/komer83)\
**Replies:** 2\
**Last updated:** [March 3, 2025, 9:48am UTC](https://forums.plex.tv/t/plex-unable-to-claim-server-or-download-from-website/907860 "2025-03-03T09:48:22Z")

</div>

So this is a new one for me, started yesterday night my Plex server decided to unclaimed itself. When trying to access the claim page I get error and I should try again later. But things got more complicated, when tryin…

---

## [Multiple File Names for 1 Episode](https://forums.plex.tv/t/multiple-file-names-for-1-episode/907716)

<div class="topic-metadata">

**Author:** [@mich2642](https://forums.plex.tv/u/mich2642)\
**Replies:** 3\
**Last updated:** [March 2, 2025, 6:09pm UTC](https://forums.plex.tv/t/multiple-file-names-for-1-episode/907716 "2025-03-02T18:09:29Z")

</div>

Hello all, This is my first ever post, please be kind if I have put this in the wrong place. I am not sure how to navigate at this stage. I have a two part episode that according to TVDB and IMBD were single episodes. …

---

## [SOLVED: TV Series Extras/Featurettes not showing on some clients?](https://forums.plex.tv/t/solved-tv-series-extras-featurettes-not-showing-on-some-clients/904933)

<div class="topic-metadata">

**Author:** [@NeilF](https://forums.plex.tv/u/NeilF)\
**Replies:** 9\
**Last updated:** [March 2, 2025, 3:34pm UTC](https://forums.plex.tv/t/solved-tv-series-extras-featurettes-not-showing-on-some-clients/904933 "2025-03-02T15:34:11Z")

</div>

Example:- /Spartacus /Season 0 /Behind The Scenes Trailer.mkv Arena Bloopers.mkv S00E01.mkv S00E02.mkv etc... The odd things is, the extras/featurettes do not appear in my browser client w…

---

## [Custom Playlist Posters for Managed Users](https://forums.plex.tv/t/custom-playlist-posters-for-managed-users/896601)

<div class="topic-metadata">

**Author:** [@fa11en82](https://forums.plex.tv/u/fa11en82)\
**Replies:** 5\
**Last updated:** [March 2, 2025, 5:31am UTC](https://forums.plex.tv/t/custom-playlist-posters-for-managed-users/896601 "2025-03-02T05:31:53Z")

</div>

So for clarification this applies to all players, all devices, and all accounts that do not belong to the host. Custom playlist posters only show on the host account, not on any other user. I have put a lot of effort int…

---

## [Best 1080p bitrate](https://forums.plex.tv/t/best-1080p-bitrate/907636)

<div class="topic-metadata">

**Author:** [@vladmihail](https://forums.plex.tv/u/vladmihail)\
**Replies:** 5\
**Last updated:** [March 1, 2025, 6:29pm UTC](https://forums.plex.tv/t/best-1080p-bitrate/907636 "2025-03-01T18:29:59Z")

</div>

hello I recently made a plex server. Wanted to ask is better 1080p 15Giga size and 20 mega bitrate or 2 Giga size and 2 mega bitrate. For storage is better the secound option but what about quality, on a big TV?

---

## [Constant buffering - when PC (Media server) goes into screen save](https://forums.plex.tv/t/constant-buffering-when-pc-media-server-goes-into-screen-save/907607)

<div class="topic-metadata">

**Author:** [@shiftco](https://forums.plex.tv/u/shiftco)\
**Replies:** 3\
**Last updated:** [March 1, 2025, 11:47am UTC](https://forums.plex.tv/t/constant-buffering-when-pc-media-server-goes-into-screen-save/907607 "2025-03-01T11:47:51Z")

</div>

Hi all. I’m a bit frustrated, Plex has never really worked well for me despite a fairly good setup. I’ve tried transcoding on/off, and looked through various threads. I’ve ended up either transferring the media to an…

---

## [Plex Claim Token - Blank page](https://forums.plex.tv/t/plex-claim-token-blank-page/907585)

<div class="topic-metadata">

**Author:** [@jeroenveenvan](https://forums.plex.tv/u/jeroenveenvan)\
**Replies:** 1\
**Last updated:** [March 1, 2025, 1:16am UTC](https://forums.plex.tv/t/plex-claim-token-blank-page/907585 "2025-03-01T01:16:02Z")

</div>

I am trying to start a new Docker Server, however https://www.plex.tv/claim only shows a blank page. I am not the only one with this problem; Reddit - Dive into anything But no solution yet.

---

## [Do not receive password forgotten mail](https://forums.plex.tv/t/do-not-receive-password-forgotten-mail/907538)

<div class="topic-metadata">

**Author:** [@SBplexi](https://forums.plex.tv/u/SBplexi)\
**Replies:** 1\
**Last updated:** [February 28, 2025, 4:46pm UTC](https://forums.plex.tv/t/do-not-receive-password-forgotten-mail/907538 "2025-02-28T16:46:41Z")

</div>

My parents have forgotten their password. However, the email to reset the password has not reached them. I use the same email provider and it works for me.

---

## [How do I get rid of this "The Nominees Are..." category or whatever it is!?](https://forums.plex.tv/t/how-do-i-get-rid-of-this-the-nominees-are-category-or-whatever-it-is/907390)

<div class="topic-metadata">

**Author:** [@IAmOrion](https://forums.plex.tv/u/IAmOrion)\
**Replies:** 5\
**Last updated:** [February 27, 2025, 8:59pm UTC](https://forums.plex.tv/t/how-do-i-get-rid-of-this-the-nominees-are-category-or-whatever-it-is/907390 "2025-02-27T20:59:38Z")

</div>

I have no idea why this is showing on my home page - how the hell do I get rid of it! It’s between all my “recently added to …” stuff. I have the continue watching at the top, then all the recently added to \[library na…

---

## [Remote Streaming Buffering After changing to Verizon 1 gig Home Internet](https://forums.plex.tv/t/remote-streaming-buffering-after-changing-to-verizon-1-gig-home-internet/906725)

<div class="topic-metadata">

**Author:** [@bcurt3](https://forums.plex.tv/u/bcurt3)\
**Replies:** 8\
**Last updated:** [February 27, 2025, 7:13pm UTC](https://forums.plex.tv/t/remote-streaming-buffering-after-changing-to-verizon-1-gig-home-internet/906725 "2025-02-27T19:13:16Z")

</div>

I recently upgraded my home internet speed from 75/75 to 1g/1g with a new router (CR1000B). Now some of the content in my library in buffering remotely. Very frustrating.

---

## [Will Plex Support for multichannel music over wireless continue?](https://forums.plex.tv/t/will-plex-support-for-multichannel-music-over-wireless-continue/907300)

<div class="topic-metadata">

**Author:** [@BobMichael](https://forums.plex.tv/u/BobMichael)\
**Replies:** 1\
**Last updated:** [February 27, 2025, 6:20pm UTC](https://forums.plex.tv/t/will-plex-support-for-multichannel-music-over-wireless-continue/907300 "2025-02-27T18:20:47Z")

</div>

I currently play hundreds of multichannel quad or 5.1 FLACs over Plex through my Apple TV and it works flawlessly, with gapless playback. I hope this capability will continue in the “new Plex experience”. Is there any w…

---

## [What is my best plan of attack to avoid this preview as long as possible?](https://forums.plex.tv/t/what-is-my-best-plan-of-attack-to-avoid-this-preview-as-long-as-possible/907098)

<div class="topic-metadata">

**Author:** [@jlaine](https://forums.plex.tv/u/jlaine)\
**Replies:** 12\
**Last updated:** [February 27, 2025, 6:07pm UTC](https://forums.plex.tv/t/what-is-my-best-plan-of-attack-to-avoid-this-preview-as-long-as-possible/907098 "2025-02-27T18:07:50Z")

</div>

I was looking through the list of things ‘this won’t have, but we might look into it’ - and wondered if any of the preview users have thoughts. I’m losing my watch together, my DVR, and OTA - so I’m trying to prep to sl…

---

## [Cannot transcode](https://forums.plex.tv/t/cannot-transcode/907344)

<div class="topic-metadata">

**Author:** [@madgitty](https://forums.plex.tv/u/madgitty)\
**Replies:** 0\
**Last updated:** [February 27, 2025, 3:14pm UTC](https://forums.plex.tv/t/cannot-transcode/907344 "2025-02-27T15:14:32Z")

</div>

My son uses our plex at his flat with our name not he’s own , been working without any problems but now nearly everything won’t work including what he’s half way through, it comes up with an error saying not enough cpu t…

---

## [My reviews are someone else's](https://forums.plex.tv/t/my-reviews-are-someone-elses/907271)

<div class="topic-metadata">

**Author:** [@adampope](https://forums.plex.tv/u/adampope)\
**Replies:** 1\
**Last updated:** [February 26, 2025, 11:56pm UTC](https://forums.plex.tv/t/my-reviews-are-someone-elses/907271 "2025-02-26T23:56:14Z")

</div>

Plex offers so many great ways to help me decide what media to watch next, including a review field, which I populate with the rotten tomatoes critics consensus where available. I’m anxious that now, with my (cough!) re…

---

## [Watch Together Stopped Working](https://forums.plex.tv/t/watch-together-stopped-working/870740)

<div class="topic-metadata">

**Author:** [@TheCritic](https://forums.plex.tv/u/TheCritic)\
**Replies:** 81\
**Last updated:** [February 26, 2025, 8:05am UTC](https://forums.plex.tv/t/watch-together-stopped-working/870740 "2025-02-26T08:05:23Z")

</div>

Won’t work. Just says Please Wait…on both ends. Google has 1 topic from 2 years ago where apparently the certs expired for a plex domain. Did it happen again? No invite is working…NOTHING changed on my server-side end…ju…

---

## [Do NOT remove Watch Together!](https://forums.plex.tv/t/do-not-remove-watch-together/907057)

<div class="topic-metadata">

**Author:** [@IronWolf007](https://forums.plex.tv/u/IronWolf007)\
**Replies:** 1\
**Last updated:** [February 26, 2025, 1:58am UTC](https://forums.plex.tv/t/do-not-remove-watch-together/907057 "2025-02-26T01:58:12Z")

</div>

Please do not remove the Watch Together feature. It has become and invaluable and integral part of the plex experience and has helped create social entertainment between peers locally and internationally. The removal of …

---

## [Security Issue - Plex Login Bug with Profiles](https://forums.plex.tv/t/security-issue-plex-login-bug-with-profiles/907015)

<div class="topic-metadata">

**Author:** [@janf0](https://forums.plex.tv/u/janf0)\
**Replies:** 9\
**Last updated:** [February 25, 2025, 11:36pm UTC](https://forums.plex.tv/t/security-issue-plex-login-bug-with-profiles/907015 "2025-02-25T23:36:12Z")

</div>

Hi, i found a bigger security issue with login to plex. On a new Device, if you login first with your E-Mail-Address and Password, then there are no cookies set, therefore it logs you in as admin-profile. You not to ty…

---

## [How to stop getting updates](https://forums.plex.tv/t/how-to-stop-getting-updates/906989)

<div class="topic-metadata">

**Author:** [@orkuncanbas](https://forums.plex.tv/u/orkuncanbas)\
**Replies:** 2\
**Last updated:** [February 25, 2025, 10:36pm UTC](https://forums.plex.tv/t/how-to-stop-getting-updates/906989 "2025-02-25T22:36:11Z")

</div>

Hi, How can we make sure that we stop getting updates to this new Experience thing, and keep a working version of the current Plex app. Thanks!

---

## [Filter by Dolby Vision?](https://forums.plex.tv/t/filter-by-dolby-vision/906800)

<div class="topic-metadata">

**Author:** [@Lazarus\_Long](https://forums.plex.tv/u/Lazarus_Long)\
**Replies:** 11\
**Last updated:** [February 25, 2025, 9:40pm UTC](https://forums.plex.tv/t/filter-by-dolby-vision/906800 "2025-02-25T21:40:24Z")

</div>

I know you can filter by HDR, but is there a specific way to search/filter for Dolby Vision movies?

---

## [Please don't abandon watch together!](https://forums.plex.tv/t/please-dont-abandon-watch-together/906909)

<div class="topic-metadata">

**Author:** [@ValentineNyaa](https://forums.plex.tv/u/ValentineNyaa)\
**Replies:** 1\
**Last updated:** [February 25, 2025, 5:58pm UTC](https://forums.plex.tv/t/please-dont-abandon-watch-together/906909 "2025-02-25T17:58:39Z")

</div>

Watch Together has been such an immensely important feature for me and my loved ones! Please continue to support it! I’ve been in a long term long distance relationship and watch together has been such a boon for us. I …

---

## [Watch together going away](https://forums.plex.tv/t/watch-together-going-away/906897)

<div class="topic-metadata">

**Author:** [@h4w](https://forums.plex.tv/u/h4w)\
**Replies:** 4\
**Last updated:** [February 25, 2025, 5:56pm UTC](https://forums.plex.tv/t/watch-together-going-away/906897 "2025-02-25T17:56:34Z")

</div>

It’s extremely disappointing to be losing the watch together feature in upcoming app ‘upgrades’. Watch Together was a killer feature for connecting my family. We have chronically ill family members that can’t physically…

---

## [Plex Player missing frames in a number of movies/episodes](https://forums.plex.tv/t/plex-player-missing-frames-in-a-number-of-movies-episodes/906870)

<div class="topic-metadata">

**Author:** [@LinkAbe](https://forums.plex.tv/u/LinkAbe)\
**Replies:** 2\
**Last updated:** [February 25, 2025, 5:49pm UTC](https://forums.plex.tv/t/plex-player-missing-frames-in-a-number-of-movies-episodes/906870 "2025-02-25T17:49:41Z")

</div>

Hey Guys, I have been having trouble with a number of my videos files for quite awhile now. Videos are skipping seconds in Plex video player - does not occur using VLC or Windows media player when playing using these a…

---

## [Downloading](https://forums.plex.tv/t/downloading/906832)

<div class="topic-metadata">

**Author:** [@imtiaz98](https://forums.plex.tv/u/imtiaz98)\
**Replies:** 1\
**Last updated:** [February 25, 2025, 4:40am UTC](https://forums.plex.tv/t/downloading/906832 "2025-02-25T04:40:27Z")

</div>

Hi I have just subscribed for the Plex pass, but dont see the option to download movies to watch offline?

---

## [Plex mobile app can't find my server](https://forums.plex.tv/t/plex-mobile-app-cant-find-my-server/906785)

<div class="topic-metadata">

**Author:** [@JonnyP1972](https://forums.plex.tv/u/JonnyP1972)\
**Replies:** 1\
**Last updated:** [February 25, 2025, 12:30am UTC](https://forums.plex.tv/t/plex-mobile-app-cant-find-my-server/906785 "2025-02-25T00:30:21Z")

</div>

I have used Plex for several years now. However from time to time I lose my server and try to reconnect. Can anyone supply with a simple set of instructions on how to find my home server and reconnect. As simple as possi…

---

## [Sync of srt files](https://forums.plex.tv/t/sync-of-srt-files/906712)

<div class="topic-metadata">

**Author:** [@martinkerr849](https://forums.plex.tv/u/martinkerr849)\
**Replies:** 1\
**Last updated:** [February 24, 2025, 8:13am UTC](https://forums.plex.tv/t/sync-of-srt-files/906712 "2025-02-24T08:13:14Z")

</div>

Does buying a plex pass guarantee that subtitles are always in sync

---

## ["Add to Watchlist" option is Missing for Movies on Plex Web](https://forums.plex.tv/t/add-to-watchlist-option-is-missing-for-movies-on-plex-web/906657)

<div class="topic-metadata">

**Author:** [@kevinbarre](https://forums.plex.tv/u/kevinbarre)\
**Replies:** 15\
**Last updated:** [February 24, 2025, 9:58pm UTC](https://forums.plex.tv/t/add-to-watchlist-option-is-missing-for-movies-on-plex-web/906657 "2025-02-24T21:58:18Z")

</div>

The “Add to Watchlist” button and menu option are missing from the Movies section of my Plex Web on desktop. The button still exists in the Mobile player, but there’s no menu option for it (I’m not sure if it ever existe…

[Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=55)

[Next page](https://forums.plex.tv/c/general-discussions/7.md?page=57)
