# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=58

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 59

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## [Plex will not play movie](https://forums.plex.tv/t/plex-will-not-play-movie/905869)

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**Author:** [@timothyhamon](https://forums.plex.tv/u/timothyhamon)\
**Replies:** 2\
**Last updated:** [February 17, 2025, 4:22pm UTC](https://forums.plex.tv/t/plex-will-not-play-movie/905869 "2025-02-17T16:22:32Z")

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Hello I have a movie that randomly will not play all I get is the circle to say it’s loading . outside of Plex it plays fine on vlc, any ideas it’s : 480i (MPEG2VIDEO) Audio Unknown (AC3 Stereo) It appears to be the …

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## [Staying signed in on headless Plexamp web UI](https://forums.plex.tv/t/staying-signed-in-on-headless-plexamp-web-ui/905811)

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**Author:** [@wcsuther](https://forums.plex.tv/u/wcsuther)\
**Replies:** 3\
**Last updated:** [February 17, 2025, 8:37am UTC](https://forums.plex.tv/t/staying-signed-in-on-headless-plexamp-web-ui/905811 "2025-02-17T08:37:29Z")

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I am trying to integrate my headless Plexamp web UI into my Home Assistant instance. The web UI loads fine and works as expected except that I have to constantly re-login. This also happens in Firefox for me. Is there a …

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## [How to show English cast for foreign cartoons](https://forums.plex.tv/t/how-to-show-english-cast-for-foreign-cartoons/905845)

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**Author:** [@shaggs31](https://forums.plex.tv/u/shaggs31)\
**Replies:** 1\
**Last updated:** [February 17, 2025, 7:30am UTC](https://forums.plex.tv/t/how-to-show-english-cast-for-foreign-cartoons/905845 "2025-02-17T07:30:43Z")

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I currently have Spirited Away and Howl’s Moving Castle on my Plex server. It is showing the Japanese voice actors instead of the English voice actors. I can’t see a way to change this. Is there a way to change this?

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## [Live TV Ads Not Playing At All (Plex Windows App, Win11)](https://forums.plex.tv/t/live-tv-ads-not-playing-at-all-plex-windows-app-win11/905843)

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**Author:** [@evelynmonaghan](https://forums.plex.tv/u/evelynmonaghan)\
**Replies:** 0\
**Last updated:** [February 17, 2025, 1:12am UTC](https://forums.plex.tv/t/live-tv-ads-not-playing-at-all-plex-windows-app-win11/905843 "2025-02-17T01:12:04Z")

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Hey everyone, I use the Plex Windows app to access my content and like to leave the Live TV playing in the background for some noise throughout the day This has worked fine for the last month or so, however recently wh…

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## [Can't get a claim token](https://forums.plex.tv/t/cant-get-a-claim-token/905787)

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**Author:** [@vanguart](https://forums.plex.tv/u/vanguart)\
**Replies:** 2\
**Last updated:** [February 16, 2025, 1:57pm UTC](https://forums.plex.tv/t/cant-get-a-claim-token/905787 "2025-02-16T13:57:03Z")

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So after the Codecs issue I nuked my whole plex server, before knowing it was not my problem. Now I spun up a new plex docker instance and was trying to claim it. I can’t do it manually or get a code from the website

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## [Subtitles stop displaying after 90% - 95% of the movie](https://forums.plex.tv/t/subtitles-stop-displaying-after-90-95-of-the-movie/905778)

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**Author:** [@MoostMartijn](https://forums.plex.tv/u/MoostMartijn)\
**Replies:** 0\
**Last updated:** [February 16, 2025, 10:45am UTC](https://forums.plex.tv/t/subtitles-stop-displaying-after-90-95-of-the-movie/905778 "2025-02-16T10:45:35Z")

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I have this issue for a long time and I try to draw attention on this issue again. Unfortunately I haven’t found any solution from the Plex staff the last time and also not in other topics. Here’s another topic with the…

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## [Access issue for Watch Together](https://forums.plex.tv/t/access-issue-for-watch-together/905757)

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**Author:** [@stephanem0](https://forums.plex.tv/u/stephanem0)\
**Replies:** 0\
**Last updated:** [February 16, 2025, 2:21am UTC](https://forums.plex.tv/t/access-issue-for-watch-together/905757 "2025-02-16T02:21:23Z")

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Hello, I’m trying to use the Watch Together feature with my brother but it doesn’t work. The movie is located in my library. Once I click Watch Together on my side, my brother can see the Watch Together section and the …

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## [Blurred profile pic](https://forums.plex.tv/t/blurred-profile-pic/905733)

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**Author:** [@bispymusic](https://forums.plex.tv/u/bispymusic)\
**Replies:** 0\
**Last updated:** [February 15, 2025, 10:49pm UTC](https://forums.plex.tv/t/blurred-profile-pic/905733 "2025-02-15T22:49:39Z")

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I’ve noticed for the past several days that my Plex profile picture is suddenly blurry. It looks crisp in the top corner of the app but blurry when I view it on my profile page, and blurry on any rating/review I post on …

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## [Can .plexignore ignore an entire TV series?](https://forums.plex.tv/t/can-plexignore-ignore-an-entire-tv-series/905686)

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**Author:** [@jmkatora1](https://forums.plex.tv/u/jmkatora1)\
**Replies:** 2\
**Last updated:** [February 15, 2025, 8:51pm UTC](https://forums.plex.tv/t/can-plexignore-ignore-an-entire-tv-series/905686 "2025-02-15T20:51:42Z")

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If it can, I cannot figure it out. My .plexignore file is named correctly and (I believe) has the correct contents. It is the same file I use in a handful of Music directories to ignore entire albums. Contents are sim…

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## [Live TV & DVR questions](https://forums.plex.tv/t/live-tv-dvr-questions/904623)

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**Author:** [@goose1969](https://forums.plex.tv/u/goose1969)\
**Replies:** 4\
**Last updated:** [February 5, 2025, 5:38pm UTC](https://forums.plex.tv/t/live-tv-dvr-questions/904623 "2025-02-05T17:38:53Z")

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I just finally set up Live TV & DVR on my plex server. Trying to figure out if and how I can allow my friends to access the live TV. Automatically allowed my login to get this but they aren’t seeing it. Several already…

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## [Incorrect trailer for movie "No Deposit, No Return"](https://forums.plex.tv/t/incorrect-trailer-for-movie-no-deposit-no-return/901206)

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**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Replies:** 2\
**Last updated:** [February 14, 2025, 10:06pm UTC](https://forums.plex.tv/t/incorrect-trailer-for-movie-no-deposit-no-return/901206 "2025-02-14T22:06:29Z")

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Where does Plex get their trailers from? By Plex, I mean the Plex metadata agent. I ask, because the trailer for No Deposit, No Return is for the wrong movie. Checking watch.plex.tv, I see the exact same wrong trailer…

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## [Home Videos](https://forums.plex.tv/t/home-videos/905503)

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**Author:** [@ALIWOOD\_1](https://forums.plex.tv/u/ALIWOOD_1)\
**Replies:** 4\
**Last updated:** [February 14, 2025, 6:00pm UTC](https://forums.plex.tv/t/home-videos/905503 "2025-02-14T18:00:15Z")

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I am new to Plex Server. I want to primarily use it to server my family videos to friends and family. Is it possible to add photos and names of my family members to be Cast & Crew? In the Edit section, I do not have t…

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## [Include User name in Plex Friends Watchlist RSS](https://forums.plex.tv/t/include-user-name-in-plex-friends-watchlist-rss/905470)

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**Author:** [@umamaheshwarreddy](https://forums.plex.tv/u/umamaheshwarreddy)\
**Replies:** 0\
**Last updated:** [February 13, 2025, 8:55pm UTC](https://forums.plex.tv/t/include-user-name-in-plex-friends-watchlist-rss/905470 "2025-02-13T20:55:28Z")

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Is there a way to get which Friend/User has a particular item returned in Plex Friends Watchlist RSS feed? Any help would be appreciated!

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## [Naming scheme for workouts with muscle groups and machine type](https://forums.plex.tv/t/naming-scheme-for-workouts-with-muscle-groups-and-machine-type/905404)

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**Author:** [@Tyler-Lees](https://forums.plex.tv/u/Tyler-Lees)\
**Replies:** 2\
**Last updated:** [February 13, 2025, 3:21pm UTC](https://forums.plex.tv/t/naming-scheme-for-workouts-with-muscle-groups-and-machine-type/905404 "2025-02-13T15:21:29Z")

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Is there a good naming scheme for workout videos? Because I have many work out videos and they are divided by muscle group then the sub catagory is the machine used in the exercise, then lastly the specific muscle bein…

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## [Option to NOT smart shuffle when clicking play on artist?](https://forums.plex.tv/t/option-to-not-smart-shuffle-when-clicking-play-on-artist/905427)

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**Author:** [@ezme](https://forums.plex.tv/u/ezme)\
**Replies:** 2\
**Last updated:** [February 13, 2025, 11:55am UTC](https://forums.plex.tv/t/option-to-not-smart-shuffle-when-clicking-play-on-artist/905427 "2025-02-13T11:55:24Z")

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Does anyone know if it’s possible to NOT auto shuffle/smart shuffle when clicking play on an entire artist? It seems like this is just the default behaviour, but I find it pretty annoying. It could be an option when cli…

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## [REQUEST: Auto Play Countdown Time (Plex Pass Required)](https://forums.plex.tv/t/request-auto-play-countdown-time-plex-pass-required/905423)

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**Author:** [@Turketto](https://forums.plex.tv/u/Turketto)\
**Replies:** 0\
**Last updated:** [February 13, 2025, 8:30am UTC](https://forums.plex.tv/t/request-auto-play-countdown-time-plex-pass-required/905423 "2025-02-13T08:30:56Z")

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Why is this option not implemented on desktop player (MAC) and Plex Web? It would be logical to think that, since it is possible in other players, it is also possible for the desktop player since one has paid for the Pl…

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## [Changing Email/Password after eliminating Sign in with Apple](https://forums.plex.tv/t/changing-email-password-after-eliminating-sign-in-with-apple/905213)

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**Author:** [@TheAshtons](https://forums.plex.tv/u/TheAshtons)\
**Replies:** 4\
**Last updated:** [February 12, 2025, 7:10pm UTC](https://forums.plex.tv/t/changing-email-password-after-eliminating-sign-in-with-apple/905213 "2025-02-12T19:10:26Z")

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I have a Plex account for a few years now, originally created the login with Sign in with Apple at the time using Hide my Email for privacy. Caveat: I think I did it wrong. Now I want to change my sign in process to a s…

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## [Plex Can't Find HDHomeRun](https://forums.plex.tv/t/plex-cant-find-hdhomerun/904981)

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**Author:** [@jim\_w54](https://forums.plex.tv/u/jim_w54)\
**Replies:** 10\
**Last updated:** [February 12, 2025, 4:37pm UTC](https://forums.plex.tv/t/plex-cant-find-hdhomerun/904981 "2025-02-12T16:37:28Z")

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NOTE: the Plex server is running on a Mac mini M1 running macOS Sequoia v15.3. Could this issue be related to the macOS? Issue: Plex server v1.41.3.9314 can’t find HDHomeRun device. I can see the HDHomeRun device on my…

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## [How is Plex hash calculated?](https://forums.plex.tv/t/how-is-plex-hash-calculated/904178)

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**Author:** [@diniboy](https://forums.plex.tv/u/diniboy)\
**Replies:** 5\
**Last updated:** [February 12, 2025, 4:22pm UTC](https://forums.plex.tv/t/how-is-plex-hash-calculated/904178 "2025-02-12T16:22:46Z")

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Hey, One of my drives fell and while some data is gone, I could recover most of my data successfully. However the directory structure and filenames were lost. I still have all of them indexed in Plex though, so I though…

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## [Plex.tv website broken link](https://forums.plex.tv/t/plex-tv-website-broken-link/905260)

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**Author:** [@trolin049361](https://forums.plex.tv/u/trolin049361)\
**Replies:** 3\
**Last updated:** [February 12, 2025, 1:16pm UTC](https://forums.plex.tv/t/plex-tv-website-broken-link/905260 "2025-02-12T13:16:24Z")

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https://www.plex.tv/apps-devices/ is not currently working. Safari reports the problem thusly: “Load cannot follow more than 20 redirections.”

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## [Transcoding audio files and HDMI ARC versus HDMI eARC](https://forums.plex.tv/t/transcoding-audio-files-and-hdmi-arc-versus-hdmi-earc/905165)

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**Author:** [@Landlubber](https://forums.plex.tv/u/Landlubber)\
**Replies:** 4\
**Last updated:** [February 12, 2025, 11:28am UTC](https://forums.plex.tv/t/transcoding-audio-files-and-hdmi-arc-versus-hdmi-earc/905165 "2025-02-12T11:28:40Z")

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I’d really appreciate hearing from someone who can explain HDMI ARC and HDMI eARC, particularly in the context of transcoding. My goal is to have a 2.1 home theater system that can play lossless audio files from movies (…

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## [Searching for tv shows on OTA channels, for DVR?](https://forums.plex.tv/t/searching-for-tv-shows-on-ota-channels-for-dvr/905285)

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**Author:** [@stpete111](https://forums.plex.tv/u/stpete111)\
**Replies:** 2\
**Last updated:** [February 12, 2025, 12:53am UTC](https://forums.plex.tv/t/searching-for-tv-shows-on-ota-channels-for-dvr/905285 "2025-02-12T00:53:11Z")

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Brand new to Plex. Intending to use it as a DVR for my OTA channels. All is functioning as expected, but can I not actually search for a tv show that’s in the future on my OTA channels, to set it to record? I have a sh…

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## [Aggregating channels](https://forums.plex.tv/t/aggregating-channels/905283)

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**Author:** [@davidsimpson748](https://forums.plex.tv/u/davidsimpson748)\
**Replies:** 1\
**Last updated:** [February 11, 2025, 11:11pm UTC](https://forums.plex.tv/t/aggregating-channels/905283 "2025-02-11T23:11:59Z")

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I just got a new Samsung DU8000 TV. I installed Plex among other apps. I’d love to be able to aggregate Tubi, Pluto, FreeVee, Crackle, Vudu, etc. into Plex. Is that possible? So, instead of searching thru the movies & …

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## [Watching a TV series, choose watch single episode or entire series](https://forums.plex.tv/t/watching-a-tv-series-choose-watch-single-episode-or-entire-series/905045)

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**Author:** [@longbow12](https://forums.plex.tv/u/longbow12)\
**Replies:** 5\
**Last updated:** [February 11, 2025, 11:14am UTC](https://forums.plex.tv/t/watching-a-tv-series-choose-watch-single-episode-or-entire-series/905045 "2025-02-11T11:14:30Z")

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Hello This is a feature request, sometimes I just want to watch a single episode of a TV shows and not watch the entire series, is there a way to ask if we want to watch just that episode or entire series. Thanks

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## [Download function](https://forums.plex.tv/t/download-function/904192)

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**Author:** [@R0tty\_IPad](https://forums.plex.tv/u/R0tty_IPad)\
**Replies:** 18\
**Last updated:** [February 10, 2025, 8:40pm UTC](https://forums.plex.tv/t/download-function/904192 "2025-02-10T20:40:26Z")

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Hello If I want to disable the download function. I can’t find this function. Can you help me please?!

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## [Unable to connect to Plex server from local network](https://forums.plex.tv/t/unable-to-connect-to-plex-server-from-local-network/900044)

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**Author:** [@ashercoates](https://forums.plex.tv/u/ashercoates)\
**Replies:** 12\
**Last updated:** [February 10, 2025, 4:51pm UTC](https://forums.plex.tv/t/unable-to-connect-to-plex-server-from-local-network/900044 "2025-02-10T16:51:15Z")

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Hello all. Within the last 24 hours or so, I have no longer been able to access my Plex server when on the same LAN as my server. I can access it remotely just fine. I can access it by going to the server address just fi…

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## [Hope to fix PLEX scraper poster matching ad issue](https://forums.plex.tv/t/hope-to-fix-plex-scraper-poster-matching-ad-issue/905136)

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**Author:** [@killj134](https://forums.plex.tv/u/killj134)\
**Replies:** 4\
**Last updated:** [February 10, 2025, 12:27pm UTC](https://forums.plex.tv/t/hope-to-fix-plex-scraper-poster-matching-ad-issue/905136 "2025-02-10T12:27:33Z")

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Hope to fix PLEX scraper poster matching ad issue

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## [Smart Playlist - Filter for Track Interpret](https://forums.plex.tv/t/smart-playlist-filter-for-track-interpret/904957)

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**Author:** [@rheckly](https://forums.plex.tv/u/rheckly)\
**Replies:** 3\
**Last updated:** [February 9, 2025, 7:42pm UTC](https://forums.plex.tv/t/smart-playlist-filter-for-track-interpret/904957 "2025-02-09T19:42:43Z")

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I’m big fan of smart playlist - but the only thing I’m missing is, searching not only for album artist, but for track interprets. So the album artist could be “Bravo Hits”, and the track Interpret could be the real inte…

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## [\[HowTo\] Use Plex with No Internet](https://forums.plex.tv/t/howto-use-plex-with-no-internet/383325)

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**Author:** [@sekthree](https://forums.plex.tv/u/sekthree)\
**Replies:** 53\
**Last updated:** [February 9, 2025, 7:01pm UTC](https://forums.plex.tv/t/howto-use-plex-with-no-internet/383325 "2025-02-09T19:01:11Z")

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I’ve seen far too many posts regarding “can’t connect to Plex with no internet”, and an uprising/outcry always ensues. It eventually settles down, but the lack of single point resources can be frustrating. I’ve been ther…

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## [Subtitles not turning off](https://forums.plex.tv/t/subtitles-not-turning-off/904884)

<div class="topic-metadata">

**Author:** [@timothyhamon](https://forums.plex.tv/u/timothyhamon)\
**Replies:** 5\
**Last updated:** [February 9, 2025, 4:47pm UTC](https://forums.plex.tv/t/subtitles-not-turning-off/904884 "2025-02-09T16:47:56Z")

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My parents are signed up as friends to my movie collection . Despite their setting saying that subtitles should be off when logging in to their account via the computer, they still get the subtitles coming up and have to…

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