# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=62

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 63

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## [New PC no access to old pc cannot load libraries](https://forums.plex.tv/t/new-pc-no-access-to-old-pc-cannot-load-libraries/902170)

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**Author:** [@vantheman96\_bigpond\_com\_au](https://forums.plex.tv/u/vantheman96_bigpond_com_au)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 6:15am UTC](https://forums.plex.tv/t/new-pc-no-access-to-old-pc-cannot-load-libraries/902170 "2025-01-13T06:15:47Z")

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My old Desk Top died (cannot access old one) and have purchased a new one with windows 11. Have tried to reestablish and or create new server but when I go to add libraries it keeps revolving back to download server. No…

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## [How do I use my local Plex server on Sinology NAS in Kodi?](https://forums.plex.tv/t/how-do-i-use-my-local-plex-server-on-sinology-nas-in-kodi/902136)

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**Author:** [@arac88](https://forums.plex.tv/u/arac88)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 9:28pm UTC](https://forums.plex.tv/t/how-do-i-use-my-local-plex-server-on-sinology-nas-in-kodi/902136 "2025-01-12T21:28:41Z")

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I have a local Plex server on my home Synology NAS. I just set up a raspberry PI 5 with Ubuntu and have Kodi loaded. I added the Plex4kmod Plex Add-on. How can I get Kodi to access my local Plex server? I can access the …

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## [Rename new server to an old server name](https://forums.plex.tv/t/rename-new-server-to-an-old-server-name/902131)

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**Author:** [@Brian\_Lifetime](https://forums.plex.tv/u/Brian_Lifetime)\
**Replies:** 1\
**Last updated:** [January 12, 2025, 8:46pm UTC](https://forums.plex.tv/t/rename-new-server-to-an-old-server-name/902131 "2025-01-12T20:46:46Z")

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I have a Win10 PC that used to host my plex server and it was named CAP and I setup a new server on a Raspberry Pi named NEW. My Raspberry Pi died and I am moving back to the PC and want to rename that old server CAP to…

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## [Plex is skipping forward randomly on Web Player only](https://forums.plex.tv/t/plex-is-skipping-forward-randomly-on-web-player-only/902035)

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**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 1:03am UTC](https://forums.plex.tv/t/plex-is-skipping-forward-randomly-on-web-player-only/902035 "2025-01-12T01:03:33Z")

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I recently discovered this problem. It only skips on the web player. It plays fine on Roku, Plex Windows Desktop Player, and Android. The fix apparently is to turn off Direct Stream on the Web Player. It does stop the s…

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## [How to add family members access to my home Plex media server?](https://forums.plex.tv/t/how-to-add-family-members-access-to-my-home-plex-media-server/901980)

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**Author:** [@lor-support\_outlook.com](https://forums.plex.tv/u/lor-support_outlook.com)\
**Replies:** 4\
**Last updated:** [January 11, 2025, 4:52pm UTC](https://forums.plex.tv/t/how-to-add-family-members-access-to-my-home-plex-media-server/901980 "2025-01-11T16:52:40Z")

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Can someone point me to a step by step documentation on how to add family members so they can access my home Plex media server? In my media server, I’ve setup an account but she’s not able to login saying she needs a ple…

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## [Home Videos that my friends watch not showing up as watched](https://forums.plex.tv/t/home-videos-that-my-friends-watch-not-showing-up-as-watched/901976)

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**Author:** [@Dcrowe502](https://forums.plex.tv/u/Dcrowe502)\
**Replies:** 1\
**Last updated:** [January 11, 2025, 3:55pm UTC](https://forums.plex.tv/t/home-videos-that-my-friends-watch-not-showing-up-as-watched/901976 "2025-01-11T15:55:32Z")

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I am sharing some of my personal home videos with a friend and when they watch them it is not showing up as being watched by them. However, other videos such as movies do show up. Am I missing a setting or is this just t…

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## [Alexa says media sever online but it cannot connect](https://forums.plex.tv/t/alexa-says-media-sever-online-but-it-cannot-connect/901857)

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**Author:** [@viking142](https://forums.plex.tv/u/viking142)\
**Replies:** 0\
**Last updated:** [January 10, 2025, 5:53pm UTC](https://forums.plex.tv/t/alexa-says-media-sever-online-but-it-cannot-connect/901857 "2025-01-10T17:53:22Z")

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Server Version#: latest Player Version#: latest \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I have just set up a new Plex account with new email etc. I purged…

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## [Upgarded to Plex Pass and now movies don't play](https://forums.plex.tv/t/upgarded-to-plex-pass-and-now-movies-dont-play/901915)

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**Author:** [@aduttonplex](https://forums.plex.tv/u/aduttonplex)\
**Replies:** 3\
**Last updated:** [January 11, 2025, 12:15pm UTC](https://forums.plex.tv/t/upgarded-to-plex-pass-and-now-movies-dont-play/901915 "2025-01-11T12:15:53Z")

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I upgarded to Plex Pass a few days ago and ever since half my movies won’t play. I just get a spinning wheel as do many of my users. I have a seedbox through whatbox (so I a not running on my own server at home). I feel …

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## [Extremely washed out videos today](https://forums.plex.tv/t/extremely-washed-out-videos-today/901910)

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**Author:** [@SaffronsGhost](https://forums.plex.tv/u/SaffronsGhost)\
**Replies:** 7\
**Last updated:** [January 11, 2025, 11:21am UTC](https://forums.plex.tv/t/extremely-washed-out-videos-today/901910 "2025-01-11T11:21:52Z")

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I have an army of cartoons I watch daily. Daily. Today, a large number of them are displaying as washed out and almost colorless. Literally just randomly overnight. They play fine, they just look very wrong. Did som…

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## [Upcoming Changes / 2025 Roadmap?](https://forums.plex.tv/t/upcoming-changes-2025-roadmap/901945)

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**Author:** [@dhosein](https://forums.plex.tv/u/dhosein)\
**Replies:** 1\
**Last updated:** [January 11, 2025, 11:10am UTC](https://forums.plex.tv/t/upcoming-changes-2025-roadmap/901945 "2025-01-11T11:10:07Z")

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Is there any news, website, etc… that has any information on what sorts of upcoming changes or improvements we might look forward to in the coming year?

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## [Disable episode thumbnails in bulk](https://forums.plex.tv/t/disable-episode-thumbnails-in-bulk/901949)

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**Author:** [@martintzonev](https://forums.plex.tv/u/martintzonev)\
**Replies:** 0\
**Last updated:** [January 11, 2025, 10:49am UTC](https://forums.plex.tv/t/disable-episode-thumbnails-in-bulk/901949 "2025-01-11T10:49:06Z")

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Hello, Is there some civilized and hassle-free way of disabling episode thumbnails as quite often they show spoilers? I’m aware that I can manually set a local asset image for each episode but in some cases there are a …

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## [Bundle files question](https://forums.plex.tv/t/bundle-files-question/901871)

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**Author:** [@Sc00ter](https://forums.plex.tv/u/Sc00ter)\
**Replies:** 3\
**Last updated:** [January 10, 2025, 7:52pm UTC](https://forums.plex.tv/t/bundle-files-question/901871 "2025-01-10T19:52:56Z")

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I was just messing around and seeing what was there. I was really curious as to why there’s Clearlogo files when Plex doesn’t use them at all?

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## [Local movie extras not showing](https://forums.plex.tv/t/local-movie-extras-not-showing/901779)

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**Author:** [@ravedog](https://forums.plex.tv/u/ravedog)\
**Replies:** 3\
**Last updated:** [January 10, 2025, 6:48pm UTC](https://forums.plex.tv/t/local-movie-extras-not-showing/901779 "2025-01-10T18:48:14Z")

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Recently I’ve noticed that a lot of my extras are not showing. It’s random… some movies show them, some show some and many show none. I have no idea what changed but I’m not sure where to start troubleshooting. The folde…

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## [Just a wish. Or two on Movie Collection sorting](https://forums.plex.tv/t/just-a-wish-or-two-on-movie-collection-sorting/901751)

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**Author:** [@HFChristie](https://forums.plex.tv/u/HFChristie)\
**Replies:** 2\
**Last updated:** [January 10, 2025, 6:56am UTC](https://forums.plex.tv/t/just-a-wish-or-two-on-movie-collection-sorting/901751 "2025-01-10T06:56:28Z")

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It would be nice if collections, specifically Movie collections), had a sort option. For example, i know the current order is release date, which works great for sequential movies in a typical group. That doesn’t work…

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## [Shameless](https://forums.plex.tv/t/shameless/901781)

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**Author:** [@Dallieg](https://forums.plex.tv/u/Dallieg)\
**Replies:** 2\
**Last updated:** [January 10, 2025, 4:04am UTC](https://forums.plex.tv/t/shameless/901781 "2025-01-10T04:04:26Z")

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Need help

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## [Metadata Tags Updating Issues](https://forums.plex.tv/t/metadata-tags-updating-issues/901719)

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**Author:** [@tbmac61](https://forums.plex.tv/u/tbmac61)\
**Replies:** 0\
**Last updated:** [January 9, 2025, 5:42pm UTC](https://forums.plex.tv/t/metadata-tags-updating-issues/901719 "2025-01-09T17:42:26Z")

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I have a question I hope I can get some help with. I currently have a QNAP Nas that contains my music collection of 60,000 tracks. I have Jellyfin ver 10.10.1 installed. I also have Plex version 4.141.0 Premium instal…

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## [Plex Watch History stops to work since august 24](https://forums.plex.tv/t/plex-watch-history-stops-to-work-since-august-24/901683)

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**Author:** [@mackk27](https://forums.plex.tv/u/mackk27)\
**Replies:** 6\
**Last updated:** [January 9, 2025, 2:50pm UTC](https://forums.plex.tv/t/plex-watch-history-stops-to-work-since-august-24/901683 "2025-01-09T14:50:15Z")

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Plex Watch History stops to work since august 24. How to reset or make it to work again?

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## [See the last series processed following a power outage](https://forums.plex.tv/t/see-the-last-series-processed-following-a-power-outage/901679)

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**Author:** [@angel060](https://forums.plex.tv/u/angel060)\
**Replies:** 4\
**Last updated:** [January 9, 2025, 2:18pm UTC](https://forums.plex.tv/t/see-the-last-series-processed-following-a-power-outage/901679 "2025-01-09T14:18:38Z")

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There you go, I have a power outage last night. And I had several series being scanned. Unfortunately, Plex had to stop everything. Where can I see the last episode that was processed?

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## [Plex doesn't find Portuguese subtitles anymore, just english results instead](https://forums.plex.tv/t/plex-doesnt-find-portuguese-subtitles-anymore-just-english-results-instead/900161)

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**Author:** [@mackk27](https://forums.plex.tv/u/mackk27)\
**Replies:** 14\
**Last updated:** [January 9, 2025, 1:48pm UTC](https://forums.plex.tv/t/plex-doesnt-find-portuguese-subtitles-anymore-just-english-results-instead/900161 "2025-01-09T13:48:33Z")

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Plex doesn’t find Portuguese subtitles in opensubtitles anymore, just english results instead.

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## [Sharing Plex account with family/friends](https://forums.plex.tv/t/sharing-plex-account-with-family-friends/901622)

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**Author:** [@tmar863](https://forums.plex.tv/u/tmar863)\
**Replies:** 6\
**Last updated:** [January 9, 2025, 3:27am UTC](https://forums.plex.tv/t/sharing-plex-account-with-family-friends/901622 "2025-01-09T03:27:37Z")

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New to Plex. No matter what I do, my friends cannot play movies after going through all the steps of sharing my server. Some can see my server and library. They start a movie and get the circle of death timer and it nev…

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## [HELP PLEASE! Plex tv app does'nt recognize 3D movies anymore and I never had a problem before](https://forums.plex.tv/t/help-please-plex-tv-app-doesnt-recognize-3d-movies-anymore-and-i-never-had-a-problem-before/901422)

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**Author:** [@metalgo4](https://forums.plex.tv/u/metalgo4)\
**Replies:** 2\
**Last updated:** [January 9, 2025, 2:20am UTC](https://forums.plex.tv/t/help-please-plex-tv-app-doesnt-recognize-3d-movies-anymore-and-i-never-had-a-problem-before/901422 "2025-01-09T02:20:52Z")

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\*\*HELP PLEASE!!! Plex tv app does’nt recognize my 3D movies anymore and I never had a problem before today and I don’t understand why :frowning: \*\* Instead of switching automatically in 3D mode like it used too, now it’s…

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## [Think there's any way to detect multiple intros?](https://forums.plex.tv/t/think-theres-any-way-to-detect-multiple-intros/901414)

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**Author:** [@rogu3bear](https://forums.plex.tv/u/rogu3bear)\
**Replies:** 3\
**Last updated:** [January 8, 2025, 6:06am UTC](https://forums.plex.tv/t/think-theres-any-way-to-detect-multiple-intros/901414 "2025-01-08T06:06:41Z")

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I’ve been trying to get through Black Clover, which has an intro, a recap, then another intro, then an outro, then another outro. Anyone else thinking maybe we should be able to control this better?

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## [Reinstall of Plex - No Way to Connect Libraries](https://forums.plex.tv/t/reinstall-of-plex-no-way-to-connect-libraries/901400)

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**Author:** [@tkb2023](https://forums.plex.tv/u/tkb2023)\
**Replies:** 3\
**Last updated:** [January 7, 2025, 11:40pm UTC](https://forums.plex.tv/t/reinstall-of-plex-no-way-to-connect-libraries/901400 "2025-01-07T23:40:22Z")

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I’ve running Plex Media Server on CasaOS on a Zimaboard. It crashed yesterday so I decided to reinstall the OS and then Plex. Now when I open Plex, it doesn’t seem to recognize it’s a fresh install, and I’m not getting t…

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## [Hide Seasons not working](https://forums.plex.tv/t/hide-seasons-not-working/899927)

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**Author:** [@nurbles](https://forums.plex.tv/u/nurbles)\
**Replies:** 2\
**Last updated:** [January 7, 2025, 9:21pm UTC](https://forums.plex.tv/t/hide-seasons-not-working/899927 "2025-01-07T21:21:50Z")

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I just went to see if I could hide the seasons for an individual TV series by looking at the Advanced settings for the series and I found this: Apparently, I had ALREADY configured this show to hide seasons in the pa…

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## [Plex API filepath current playback](https://forums.plex.tv/t/plex-api-filepath-current-playback/901381)

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**Author:** [@alturismo](https://forums.plex.tv/u/alturismo)\
**Replies:** 4\
**Last updated:** [January 7, 2025, 7:48pm UTC](https://forums.plex.tv/t/plex-api-filepath-current-playback/901381 "2025-01-07T19:48:25Z")

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Hi, after going through some docs and the help page … but i cant find any hint howto figure this out … the standard /status/sessions?X-Plex-Token=… doesnt give any path in return to work with … may a hint to a decen…

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## [Problems when downloading files](https://forums.plex.tv/t/problems-when-downloading-files/901259)

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**Author:** [@Mateuslapa](https://forums.plex.tv/u/Mateuslapa)\
**Replies:** 2\
**Last updated:** [January 7, 2025, 7:10pm UTC](https://forums.plex.tv/t/problems-when-downloading-files/901259 "2025-01-07T19:10:56Z")

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I made the download option available to 3 users who are on my PLEX HOME. However, one of the users is reporting that the download is interrupted every time he downloads. I’ve already checked the file and it’s 100%, the…

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## [HDR to SDR tone mapping with Synology DS220+](https://forums.plex.tv/t/hdr-to-sdr-tone-mapping-with-synology-ds220/901112)

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**Author:** [@steve281188](https://forums.plex.tv/u/steve281188)\
**Replies:** 11\
**Last updated:** [January 7, 2025, 6:37pm UTC](https://forums.plex.tv/t/hdr-to-sdr-tone-mapping-with-synology-ds220/901112 "2025-01-07T18:37:35Z")

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Hi everyone, I’m considering purchasing a Plex Pass, but I have some doubts about whether my Synology DS220+ can handle the transcoding of HDR 4K files to SDR 1080p. Since I haven’t tried it yet, I’m relying on the comm…

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## [I have a problem am new to plex](https://forums.plex.tv/t/i-have-a-problem-am-new-to-plex/901382)

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**Author:** [@chap251](https://forums.plex.tv/u/chap251)\
**Replies:** 0\
**Last updated:** [January 7, 2025, 5:56pm UTC](https://forums.plex.tv/t/i-have-a-problem-am-new-to-plex/901382 "2025-01-07T17:56:54Z")

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i cant run a movie or series from the middle i have to start over every time i close a episode and try to complete the episode i cant it just stuck on loading but if i started from the beginning it work but again i cant…

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## [Local metadata for personal media files](https://forums.plex.tv/t/local-metadata-for-personal-media-files/901378)

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**Author:** [@strexis](https://forums.plex.tv/u/strexis)\
**Replies:** 3\
**Last updated:** [January 7, 2025, 5:25pm UTC](https://forums.plex.tv/t/local-metadata-for-personal-media-files/901378 "2025-01-07T17:25:18Z")

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Can anyone tell me if it possible to use local metadata xml files for these. I am having trouble with plex removing or ignoring the embedded metadata so I would like to create my own. I have scripts to update the file me…

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## [New apps/device support](https://forums.plex.tv/t/new-apps-device-support/901293)

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**Author:** [@TheGMan1776](https://forums.plex.tv/u/TheGMan1776)\
**Replies:** 0\
**Last updated:** [January 6, 2025, 10:18pm UTC](https://forums.plex.tv/t/new-apps-device-support/901293 "2025-01-06T22:18:16Z")

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I wouldn’t be surprised if I’m one of 10 people asking for this but a native Plex/Plexamp app for the Apple Watch would be really nice so that we can do more then just pause/play/skip/ with the Apple Watch “Now Playing” …

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