# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=63

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 64

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## [Error: Unable to set up server: std::exception (N2DB9ExceptionE)](https://forums.plex.tv/t/error-unable-to-set-up-server-std-exception-n2db9exceptione/901216)

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**Author:** [@Shadow\_229](https://forums.plex.tv/u/Shadow_229)\
**Replies:** 2\
**Last updated:** [January 6, 2025, 7:03pm UTC](https://forums.plex.tv/t/error-unable-to-set-up-server-std-exception-n2db9exceptione/901216 "2025-01-06T19:03:03Z")

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The past few days I’d noticed plex eating up a bunch of memory - it got to 21GB so I restarted the container. Now I get the below lines in the log when starting: Starting Plex Media Server. Error: Unable to set up serv…

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## [404 Not Found](https://forums.plex.tv/t/404-not-found/890929)

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**Author:** [@Cris](https://forums.plex.tv/u/Cris)\
**Replies:** 13\
**Last updated:** [January 6, 2025, 6:04pm UTC](https://forums.plex.tv/t/404-not-found/890929 "2025-01-06T18:04:39Z")

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I’m running Plex 1.41.0.8994-f2c27da23 under Win 10, everything up to date. Last four Plex updates have always ended up with a “404 not found” error when trying to open Plex in Firefox (also most recent version, but not…

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## [Cant logon to LG TV with Roku](https://forums.plex.tv/t/cant-logon-to-lg-tv-with-roku/901250)

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**Author:** [@richardg1952](https://forums.plex.tv/u/richardg1952)\
**Replies:** 1\
**Last updated:** [January 6, 2025, 4:08pm UTC](https://forums.plex.tv/t/cant-logon-to-lg-tv-with-roku/901250 "2025-01-06T16:08:40Z")

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I am ok with my PC laptop and Samsung Tablet. But not with LG TV with Roku. This is a new problem. The error message is ’ user not authenicated’ . I have been a Plex user for 10 years. Thank you for any help.

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## [Plex Library Redirection Issue](https://forums.plex.tv/t/plex-library-redirection-issue/901177)

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**Author:** [@SocratesPrime](https://forums.plex.tv/u/SocratesPrime)\
**Replies:** 0\
**Last updated:** [January 6, 2025, 12:14am UTC](https://forums.plex.tv/t/plex-library-redirection-issue/901177 "2025-01-06T00:14:43Z")

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Issue: Plex Media Server redirects to the wrong library when browsing actors or collections. Summary: I need some help with a weird issue I’m facing with Plex on my TV and the web version. I provide more details belo…

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## [The end of music in Plex?](https://forums.plex.tv/t/the-end-of-music-in-plex/888235)

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**Author:** [@garethlp](https://forums.plex.tv/u/garethlp)\
**Replies:** 19\
**Last updated:** [January 6, 2025, 4:54am UTC](https://forums.plex.tv/t/the-end-of-music-in-plex/888235 "2025-01-06T04:54:17Z")

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According to an announcement from 2 days ago - https://www.plex.tv/blog/the-future-of-plex-focused-streamlined-and-ready-for-feedback/ - music (and photos) will be removed from the Plex app. Music will only be available …

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## [TV Shows\_Unable to navigate episodes from ones picked individually](https://forums.plex.tv/t/tv-shows-unable-to-navigate-episodes-from-ones-picked-individually/901181)

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**Author:** [@jotdent](https://forums.plex.tv/u/jotdent)\
**Replies:** 0\
**Last updated:** [January 6, 2025, 12:47am UTC](https://forums.plex.tv/t/tv-shows-unable-to-navigate-episodes-from-ones-picked-individually/901181 "2025-01-06T00:47:14Z")

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It’s a tough issue to summerize for a subject line, so I will elaborate. When using the app on Android(w/Plex pass… so I can download…the stuff I downloaded?!?) if I choose an episode from new season, after watching cucu…

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## [Background playing while browsing](https://forums.plex.tv/t/background-playing-while-browsing/892523)

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**Author:** [@jsaumur](https://forums.plex.tv/u/jsaumur)\
**Replies:** 5\
**Last updated:** [January 5, 2025, 8:03pm UTC](https://forums.plex.tv/t/background-playing-while-browsing/892523 "2025-01-05T20:03:15Z")

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Ever since the last PLEX update, I got a problem that I’ve been trying to resolve but without success. While I go through my menus to decide what to watch that I put in there, I can hear in the background what seems to …

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## [Server 'offline' even though it's not](https://forums.plex.tv/t/server-offline-even-though-its-not/901147)

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**Author:** [@seanban](https://forums.plex.tv/u/seanban)\
**Replies:** 0\
**Last updated:** [January 5, 2025, 7:21pm UTC](https://forums.plex.tv/t/server-offline-even-though-its-not/901147 "2025-01-05T19:21:57Z")

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Without changing any settings or doing anything at all, all of a sudden my fire sticks wont connect to my PC server. They all say the server is offline all of a sudden. i updated plex on my pc and firesticks, deleted and…

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## [Plex Ads](https://forums.plex.tv/t/plex-ads/901063)

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**Author:** [@pbbergs](https://forums.plex.tv/u/pbbergs)\
**Replies:** 3\
**Last updated:** [January 5, 2025, 6:25pm UTC](https://forums.plex.tv/t/plex-ads/901063 "2025-01-05T18:25:38Z")

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Hello, For some reason one of my tv’s Roku) pulls up advertising when I am streaming from my Plex server. This just started happening about 1 week ago. Anyone know why this would happen?

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## [Arc A310 Transcoding Failure](https://forums.plex.tv/t/arc-a310-transcoding-failure/900951)

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**Author:** [@ehrie](https://forums.plex.tv/u/ehrie)\
**Replies:** 1\
**Last updated:** [January 5, 2025, 4:01am UTC](https://forums.plex.tv/t/arc-a310-transcoding-failure/900951 "2025-01-05T04:01:31Z")

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Hello, hopefully someone had run into these errors and can give me some help troubleshooting them. I have Plex on a TrueNAS Scale server, the video card is in an Asrock x570D4U motherboard. I have an active Plex Pass and…

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## [Closed Caption file for Viking series from Blu-Ray](https://forums.plex.tv/t/closed-caption-file-for-viking-series-from-blu-ray/900947)

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**Author:** [@Greg2021](https://forums.plex.tv/u/Greg2021)\
**Replies:** 4\
**Last updated:** [January 4, 2025, 8:48pm UTC](https://forums.plex.tv/t/closed-caption-file-for-viking-series-from-blu-ray/900947 "2025-01-04T20:48:33Z")

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I’m looking for the correct English closed caption file (SRT) for the Viking series from the Blu-Ray purchased from Amazon distributed by eOne. I ripped the DVD and the ripped file didn’t include the closed caption. I …

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## [Create a smart playlist based on another playlist?](https://forums.plex.tv/t/create-a-smart-playlist-based-on-another-playlist/900975)

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**Author:** [@patrickwhalen](https://forums.plex.tv/u/patrickwhalen)\
**Replies:** 1\
**Last updated:** [January 4, 2025, 1:30pm UTC](https://forums.plex.tv/t/create-a-smart-playlist-based-on-another-playlist/900975 "2025-01-04T13:30:57Z")

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i have a playlist of unwatched movies, that i would like to create a smart playlist from the list and i cant seem to figure out how? is it even possible? basically i want the list of movies to update as i watch them. o…

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## [First login doesn't require pincode at Plex Web](https://forums.plex.tv/t/first-login-doesnt-require-pincode-at-plex-web/900927)

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**Author:** [@LorenzoAdmin](https://forums.plex.tv/u/LorenzoAdmin)\
**Replies:** 3\
**Last updated:** [January 4, 2025, 11:02am UTC](https://forums.plex.tv/t/first-login-doesnt-require-pincode-at-plex-web/900927 "2025-01-04T11:02:24Z")

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Hello, I have multiple users using my plex account, each user has his own account and pincode. As does my admin account, but when you first login in Plex Web it goes straight to my admin account. After you do a refres…

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## [Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-how-tos/490215)

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**Author:** [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Replies:** 38\
**Last updated:** [January 4, 2025, 5:02am UTC](https://forums.plex.tv/t/synology-faq-questions-answers-and-how-tos/490215 "2025-01-04T05:02:12Z")

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Synology Frequently Asked Questions Table of Contents Intro: Posting in the Plex Synology Forum DSM 6 & 7 FAQ Some of these FAQ apply equally to DSM 7 and 6. Others do not. Please read carefully before proceeding. …

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## [Help with Nvidia hw transcoding on Unraid](https://forums.plex.tv/t/help-with-nvidia-hw-transcoding-on-unraid/900909)

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**Author:** [@tifos2](https://forums.plex.tv/u/tifos2)\
**Replies:** 2\
**Last updated:** [January 3, 2025, 10:46pm UTC](https://forums.plex.tv/t/help-with-nvidia-hw-transcoding-on-unraid/900909 "2025-01-03T22:46:54Z")

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Hello everyone, I need some help I am newer to Linux and Unraid but I am trying to get HW transcoding working. I have the Nvidia driver installed in Unraid and configured the container with the runtime and enviroment var…

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## [Different subnets](https://forums.plex.tv/t/different-subnets/898497)

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**Author:** [@jeff.allen.nj](https://forums.plex.tv/u/jeff.allen.nj)\
**Replies:** 4\
**Last updated:** [January 3, 2025, 10:39pm UTC](https://forums.plex.tv/t/different-subnets/898497 "2025-01-03T22:39:25Z")

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Here’s the problem. I subscribe to Disney+, Paramount+, MAX, NetFlix, and Peacock which all offer dozens of available subtitles: Czech Danish Dutch English (U.K. and U.S.) Finnish French (Canada and France) German Gre…

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## [Tidal Setup](https://forums.plex.tv/t/tidal-setup/900899)

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**Author:** [@Michael-Cramer](https://forums.plex.tv/u/Michael-Cramer)\
**Replies:** 5\
**Last updated:** [January 3, 2025, 9:49pm UTC](https://forums.plex.tv/t/tidal-setup/900899 "2025-01-03T21:49:29Z")

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I looked around for a bit, but I haven’t seen people with this exact problem. I signed up for Tidal this morning. I went ahead and linked it into plex right away, and verified my Tidal email address. I attempted to us…

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## [Movie title on screen when streaming?](https://forums.plex.tv/t/movie-title-on-screen-when-streaming/900890)

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**Author:** [@Zokkiie](https://forums.plex.tv/u/Zokkiie)\
**Replies:** 0\
**Last updated:** [January 3, 2025, 7:50pm UTC](https://forums.plex.tv/t/movie-title-on-screen-when-streaming/900890 "2025-01-03T19:50:00Z")

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Hey, So, I stream a lot through discord to friends or on different servers, sometimes I like to do a playlist with a few flicks while AFK, so to my question…is there a feature/hack etc somehow that allows the film title…

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## [Lost audio in browsers on server box](https://forums.plex.tv/t/lost-audio-in-browsers-on-server-box/900805)

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**Author:** [@DonaldGump](https://forums.plex.tv/u/DonaldGump)\
**Replies:** 3\
**Last updated:** [January 3, 2025, 3:41am UTC](https://forums.plex.tv/t/lost-audio-in-browsers-on-server-box/900805 "2025-01-03T03:41:05Z")

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Audio is working everywhere else but not in Firefox or Chrome on the Windows box hosting the Plex server but I do have audio in Firefox on my Macbook that’s connected via ethernet. I installed the Windows desktop app on…

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## [Plex Sever Program Reboot](https://forums.plex.tv/t/plex-sever-program-reboot/900019)

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**Author:** [@custmblt](https://forums.plex.tv/u/custmblt)\
**Replies:** 2\
**Last updated:** [January 3, 2025, 1:07am UTC](https://forums.plex.tv/t/plex-sever-program-reboot/900019 "2025-01-03T01:07:47Z")

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I run a Headless Plex Server. Currently I remote VPN in to the server if I need to do restart Plex for what ever reason. The server itself is set to reboot weekly during off times but what about the times you just need t…

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## [Any way (or program) to see which items in my library does not have preview thumbs?](https://forums.plex.tv/t/any-way-or-program-to-see-which-items-in-my-library-does-not-have-preview-thumbs/892641)

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**Author:** [@d2freak](https://forums.plex.tv/u/d2freak)\
**Replies:** 5\
**Last updated:** [January 2, 2025, 7:18pm UTC](https://forums.plex.tv/t/any-way-or-program-to-see-which-items-in-my-library-does-not-have-preview-thumbs/892641 "2025-01-02T19:18:31Z")

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I have recently noticed that some of my files are broken and can not be played. But I have a lot of stuff so I was thinking of a way to find potentially broken files. I was thinking that seeing which files Plex has not …

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## [Please advise](https://forums.plex.tv/t/please-advise/900474)

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**Author:** [@robbert\_moolhuijsen](https://forums.plex.tv/u/robbert_moolhuijsen)\
**Replies:** 5\
**Last updated:** [January 2, 2025, 3:05pm UTC](https://forums.plex.tv/t/please-advise/900474 "2025-01-02T15:05:10Z")

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Hi there, I am a new user and not a very technical one. I am running Sonos, Plex, and Plexamp. My music files are in the P-Cloud, accessible from laptop and mobile. Now I am experiencing the following: If I want to pl…

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## [Plex Reverse Proxy Issues](https://forums.plex.tv/t/plex-reverse-proxy-issues/900136)

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**Author:** [@erlandday](https://forums.plex.tv/u/erlandday)\
**Replies:** 2\
**Last updated:** [January 1, 2025, 8:19pm UTC](https://forums.plex.tv/t/plex-reverse-proxy-issues/900136 "2025-01-01T20:19:23Z")

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Got a bit of a weird scenario and hoping for some assistance. My current ISP is behind a CGNAT and so I’ve setup my synology to do a reverse proxy to a desktop which houses the app (all my stuff is setup for IPv6, which …

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## [Download files from a friends Plex Server](https://forums.plex.tv/t/download-files-from-a-friends-plex-server/900581)

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**Author:** [@Gethsemane](https://forums.plex.tv/u/Gethsemane)\
**Replies:** 3\
**Last updated:** [January 1, 2025, 1:43pm UTC](https://forums.plex.tv/t/download-files-from-a-friends-plex-server/900581 "2025-01-01T13:43:13Z")

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I have access to a Plex server of a friend. I can play his movies but I can’t find a way to download files from his server. He has enabled “Allow downloads” in the restrictions section of the library access preferences. …

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## [Plex on Windows 11 crashing constantly after last update](https://forums.plex.tv/t/plex-on-windows-11-crashing-constantly-after-last-update/898988)

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**Author:** [@kilroyma](https://forums.plex.tv/u/kilroyma)\
**Replies:** 2\
**Last updated:** [January 1, 2025, 10:32am UTC](https://forums.plex.tv/t/plex-on-windows-11-crashing-constantly-after-last-update/898988 "2025-01-01T10:32:32Z")

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Since the last update my plex server is constantly crashing, doesn’t matter if something is playing or not. Anecdotally it seems to crash most when a library scan is kicked off. Other than the update nothing else has cha…

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## [One essential feature Plex Android mobile is missing](https://forums.plex.tv/t/one-essential-feature-plex-android-mobile-is-missing/900560)

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**Author:** [@xphorm](https://forums.plex.tv/u/xphorm)\
**Replies:** 0\
**Last updated:** [January 1, 2025, 8:54am UTC](https://forums.plex.tv/t/one-essential-feature-plex-android-mobile-is-missing/900560 "2025-01-01T08:54:52Z")

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Correct me if I’m wrong, but there’s no option on Android mobile client to show Library as folders? In the web client, you can choose to list folders and then enter whatever folder you wish, but you can’t do it in Androi…

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## [OTA Live TV only works with iOS clients](https://forums.plex.tv/t/ota-live-tv-only-works-with-ios-clients/900466)

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**Author:** [@jgsnow](https://forums.plex.tv/u/jgsnow)\
**Replies:** 0\
**Last updated:** [December 31, 2024, 5:53am UTC](https://forums.plex.tv/t/ota-live-tv-only-works-with-ios-clients/900466 "2024-12-31T05:53:07Z")

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Hello, if I’m just missing this on the forums, please point me in the right direction. I recently switched to a new machine for my Plex server. It works well with movies and music. My problem is with live OTA TV via ante…

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## [Casting from my Android phone to my Roku tv](https://forums.plex.tv/t/casting-from-my-android-phone-to-my-roku-tv/900461)

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**Author:** [@WillisAJ](https://forums.plex.tv/u/WillisAJ)\
**Replies:** 0\
**Last updated:** [December 31, 2024, 4:44am UTC](https://forums.plex.tv/t/casting-from-my-android-phone-to-my-roku-tv/900461 "2024-12-31T04:44:23Z")

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How do I cast from my Android phone to the Roku hissens TV

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## [Get Technical Support from Plex directly?](https://forums.plex.tv/t/get-technical-support-from-plex-directly/900422)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 2\
**Last updated:** [December 31, 2024, 12:28am UTC](https://forums.plex.tv/t/get-technical-support-from-plex-directly/900422 "2024-12-31T00:28:11Z")

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How do we contact Plex directly for Technical Support? Users who pay for the Plex Product and Service should have a way to contact the company to get assistance and guidance and not just have to rely on forums and pray …

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## [WATCHLIST whats wrong!](https://forums.plex.tv/t/watchlist-whats-wrong/900153)

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**Author:** [@Nerd-flix](https://forums.plex.tv/u/Nerd-flix)\
**Replies:** 2\
**Last updated:** [December 30, 2024, 10:27pm UTC](https://forums.plex.tv/t/watchlist-whats-wrong/900153 "2024-12-30T22:27:32Z")

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why just kill the icon of watchlist? discovery? bla bla=? pls…come on! UX. be kind pls bad desicion. was very simple durning 10 years… wtf ! just erase?

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