# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=65

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 66

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## [Id3 tags don't work on less than 10 albums](https://forums.plex.tv/t/id3-tags-dont-work-on-less-than-10-albums/899679)

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**Author:** [@L\_D](https://forums.plex.tv/u/L_D)\
**Replies:** 4\
**Last updated:** [December 24, 2024, 6:41pm UTC](https://forums.plex.tv/t/id3-tags-dont-work-on-less-than-10-albums/899679 "2024-12-24T18:41:38Z")

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I just noticed I have a small handful of albums that have empty date fields. Plex isn’t using the id3 tag data. Things I’ve done: I have prefer metadata turned on in the library. I’ve scanned the library, emptied tras…

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## [Undelete account within 30 days?](https://forums.plex.tv/t/undelete-account-within-30-days/899817)

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**Author:** [@e768afumf3\_privaterelay\_appleid\_com](https://forums.plex.tv/u/e768afumf3_privaterelay_appleid_com)\
**Replies:** 4\
**Last updated:** [December 24, 2024, 5:27pm UTC](https://forums.plex.tv/t/undelete-account-within-30-days/899817 "2024-12-24T17:27:25Z")

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Hi, How do you request that your account is undeleted within 30 days?

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## [Edition field locked and unable to edit despite Plex Pass](https://forums.plex.tv/t/edition-field-locked-and-unable-to-edit-despite-plex-pass/899777)

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**Author:** [@jonahpuskar](https://forums.plex.tv/u/jonahpuskar)\
**Replies:** 1\
**Last updated:** [December 24, 2024, 4:29am UTC](https://forums.plex.tv/t/edition-field-locked-and-unable-to-edit-despite-plex-pass/899777 "2024-12-24T04:29:59Z")

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While editing info for films in my library, I’ve found that the “Edition” field is unable to be edited, with a line below stating “Editing this field requires a Plex Pass.” However, I have Plex Pass, and that field hasn’…

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## [How do i get my watchlist on 2 tvs without having to do both?](https://forums.plex.tv/t/how-do-i-get-my-watchlist-on-2-tvs-without-having-to-do-both/899738)

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**Author:** [@sisterk8](https://forums.plex.tv/u/sisterk8)\
**Replies:** 0\
**Last updated:** [December 23, 2024, 7:42pm UTC](https://forums.plex.tv/t/how-do-i-get-my-watchlist-on-2-tvs-without-having-to-do-both/899738 "2024-12-23T19:42:17Z")

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i’m new to Plex and created an account. i have 2 tvs and would like my watchlist on both. i thought that since i created an account, it would automatically populate on both. am i mistaken?

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## [Metadata](https://forums.plex.tv/t/metadata/899559)

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**Author:** [@jeff.allen.nj](https://forums.plex.tv/u/jeff.allen.nj)\
**Replies:** 7\
**Last updated:** [December 23, 2024, 7:07pm UTC](https://forums.plex.tv/t/metadata/899559 "2024-12-23T19:07:48Z")

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On my PC, where the server runs, my library looks pristine. Great thumbnails for each movie and all the metadata is accurate. However, on my TV, its all a mess. Many missing pictures and movie titles look like uuids! …

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## [Top Hardware for top media files like 4K Remux](https://forums.plex.tv/t/top-hardware-for-top-media-files-like-4k-remux/899732)

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**Author:** [@ozkan134](https://forums.plex.tv/u/ozkan134)\
**Replies:** 0\
**Last updated:** [December 23, 2024, 6:15pm UTC](https://forums.plex.tv/t/top-hardware-for-top-media-files-like-4k-remux/899732 "2024-12-23T18:15:40Z")

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Hi all, 4K remux movies with (.srt) subtitles can not be executed properly , it buffers frequently , in any of my devices (tizen TV Samsung, PS4 Pro, PC…) . my ubuntu server is Intel(R) Core™ i7-9700K CPU @ 3.60GHz , no…

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## ["Add To Collection" option is missing](https://forums.plex.tv/t/add-to-collection-option-is-missing/899619)

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**Author:** [@jeff.allen.nj](https://forums.plex.tv/u/jeff.allen.nj)\
**Replies:** 8\
**Last updated:** [December 23, 2024, 3:35pm UTC](https://forums.plex.tv/t/add-to-collection-option-is-missing/899619 "2024-12-23T15:35:10Z")

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I have “A:\\Media$ja\\movies\\Star Wars\\Rogue One (2016).mp4” and Plex cannot handle it. The option to “Add To Collection” is missing and the “Tags” option is missing. As a matter of fact, there are lots of random movies …

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## [How to have Collections appear as a row in Home Screen](https://forums.plex.tv/t/how-to-have-collections-appear-as-a-row-in-home-screen/899694)

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**Author:** [@nikos\_katagas](https://forums.plex.tv/u/nikos_katagas)\
**Replies:** 4\
**Last updated:** [December 23, 2024, 2:40pm UTC](https://forums.plex.tv/t/how-to-have-collections-appear-as-a-row-in-home-screen/899694 "2024-12-23T14:40:07Z")

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I want to have my collections appear as a row in my home screen (I am a Plex Pass subscriber). I navigate to the “Collections” view in my Library, but even if I select them all, I can’t create a smart collection, which …

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## [Watch history haven't updated in 6 days despite having watched several episodes fully](https://forums.plex.tv/t/watch-history-havent-updated-in-6-days-despite-having-watched-several-episodes-fully/895287)

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**Author:** [@Tompan03](https://forums.plex.tv/u/Tompan03)\
**Replies:** 3\
**Last updated:** [December 22, 2024, 8:16pm UTC](https://forums.plex.tv/t/watch-history-havent-updated-in-6-days-despite-having-watched-several-episodes-fully/895287 "2024-12-22T20:16:59Z")

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Hey, As the title says, I’ve had trouble in recent days getting my Watch history on my profile to update since I have watched several shows from start to finish, none of which is showing up anymore for some reason. I ha…

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## [Need help finding user original user email for my account](https://forums.plex.tv/t/need-help-finding-user-original-user-email-for-my-account/899626)

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**Author:** [@phi\_mic](https://forums.plex.tv/u/phi_mic)\
**Replies:** 1\
**Last updated:** [December 22, 2024, 7:36pm UTC](https://forums.plex.tv/t/need-help-finding-user-original-user-email-for-my-account/899626 "2024-12-22T19:36:57Z")

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computer has been lost and I cannot remember the email to log into account. any way to recover it

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## [Recommendation for Network Switch/Module Setup for Plex Streaming](https://forums.plex.tv/t/recommendation-for-network-switch-module-setup-for-plex-streaming/899554)

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**Author:** [@jackhicks720](https://forums.plex.tv/u/jackhicks720)\
**Replies:** 2\
**Last updated:** [December 22, 2024, 7:06pm UTC](https://forums.plex.tv/t/recommendation-for-network-switch-module-setup-for-plex-streaming/899554 "2024-12-22T19:06:21Z")

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Hi everyone, I’m setting up a dedicated Plex server and need some advice regarding networking. My current setup includes multiple devices streaming 4K content simultaneously, and I’m noticing occasional buffering. I sus…

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## [Not finding streaming content I know exists when I search in Plex](https://forums.plex.tv/t/not-finding-streaming-content-i-know-exists-when-i-search-in-plex/899617)

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**Author:** [@plex\_rev8](https://forums.plex.tv/u/plex_rev8)\
**Replies:** 4\
**Last updated:** [December 22, 2024, 4:40pm UTC](https://forums.plex.tv/t/not-finding-streaming-content-i-know-exists-when-i-search-in-plex/899617 "2024-12-22T16:40:55Z")

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I am in the UK and have the a number of accounts on different FreeView services but only the free basic accounts and have selected these service in my settings. I know “James May & The Dull Men’s Club” is on the Quest c…

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## [Searching for a title I own shows the Plex rental entry and not mine](https://forums.plex.tv/t/searching-for-a-title-i-own-shows-the-plex-rental-entry-and-not-mine/899546)

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**Author:** [@darthfester1](https://forums.plex.tv/u/darthfester1)\
**Replies:** 0\
**Last updated:** [December 21, 2024, 7:26pm UTC](https://forums.plex.tv/t/searching-for-a-title-i-own-shows-the-plex-rental-entry-and-not-mine/899546 "2024-12-21T19:26:50Z")

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Hi, I own a movie. I’ve watched it a few times from my Plex server before. Lately I’ve searched for it from the main Plex screen and the search results show only the version that Plex rents (from Movies & Shows on Plex)…

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## [Remote media direct-plays when it's supposed to transcode](https://forums.plex.tv/t/remote-media-direct-plays-when-its-supposed-to-transcode/899407)

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**Author:** [@jeclutt](https://forums.plex.tv/u/jeclutt)\
**Replies:** 2\
**Last updated:** [December 21, 2024, 3:33pm UTC](https://forums.plex.tv/t/remote-media-direct-plays-when-its-supposed-to-transcode/899407 "2024-12-21T15:33:37Z")

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Every so often a someone will start up a movie and stream from my system (remotely) and despite my hard settings that ALL remote media is to be capped at 720p/4mbps, it’ll direct stream without transcoding. all my media…

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## [Watch history is empty, how so?](https://forums.plex.tv/t/watch-history-is-empty-how-so/899191)

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**Author:** [@onkeltem](https://forums.plex.tv/u/onkeltem)\
**Replies:** 1\
**Last updated:** [December 20, 2024, 10:36pm UTC](https://forums.plex.tv/t/watch-history-is-empty-how-so/899191 "2024-12-20T22:36:48Z")

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Yesterday I started watching a TV show in the browser, and then I switched to mobile phone. Now I open the watch history in the plex web and it’s virgin clean. Why is that?

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## [Plexamp lost access to media server on same machine after doing sign-out-of-all-devices](https://forums.plex.tv/t/plexamp-lost-access-to-media-server-on-same-machine-after-doing-sign-out-of-all-devices/898331)

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**Author:** [@stevo66](https://forums.plex.tv/u/stevo66)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 8:08pm UTC](https://forums.plex.tv/t/plexamp-lost-access-to-media-server-on-same-machine-after-doing-sign-out-of-all-devices/898331 "2024-12-20T20:08:43Z")

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Update: Day 2 and still no Plexamp music, hope help comes soon… Found these after the deinstall so thinking this may be messing with the fresh install maybe: Should i delete these in c:\>users\>appdata/username/local? …

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## [Alexa uh oh problem inside my network](https://forums.plex.tv/t/alexa-uh-oh-problem-inside-my-network/899348)

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**Author:** [@mlai73](https://forums.plex.tv/u/mlai73)\
**Replies:** 2\
**Last updated:** [December 20, 2024, 5:56pm UTC](https://forums.plex.tv/t/alexa-uh-oh-problem-inside-my-network/899348 "2024-12-20T17:56:13Z")

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I’m sure many have asked this question but to start, let me explain what I am seeing. I installed Plex on my Synology NAS DS-821+ and linked all of my music folders. I enabled Alexa skill and created a playlist. Then …

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## [File requested for photo transcode is over maximum size](https://forums.plex.tv/t/file-requested-for-photo-transcode-is-over-maximum-size/899336)

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**Author:** [@ssa2207](https://forums.plex.tv/u/ssa2207)\
**Replies:** 1\
**Last updated:** [December 20, 2024, 3:01am UTC](https://forums.plex.tv/t/file-requested-for-photo-transcode-is-over-maximum-size/899336 "2024-12-20T03:01:24Z")

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I have photo collections of RAW that are from full frame camera (i.e. big file size). Plex reads the images, creates thumbnails, but I can not open the images. I get the error in the logs: File requested for photo trans…

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## [Server not fast enough](https://forums.plex.tv/t/server-not-fast-enough/898435)

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**Author:** [@claynz](https://forums.plex.tv/u/claynz)\
**Replies:** 2\
**Last updated:** [December 19, 2024, 4:31am UTC](https://forums.plex.tv/t/server-not-fast-enough/898435 "2024-12-19T04:31:42Z")

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I am starting to get this message a lot over the last few weeks, I have a powerful Internet connection and Computer, what could be causing this? it only happens on a few TV Shows but not all running AVI, tried downloadin…

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## [Some media set to audio: none video: none](https://forums.plex.tv/t/some-media-set-to-audio-none-video-none/897081)

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**Author:** [@LorenzoAdmin](https://forums.plex.tv/u/LorenzoAdmin)\
**Replies:** 10\
**Last updated:** [December 18, 2024, 8:55pm UTC](https://forums.plex.tv/t/some-media-set-to-audio-none-video-none/897081 "2024-12-18T20:55:42Z")

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Hello, For some reason some video’s are not playable in the webversion of Plex. In the webversion you can even see that the video and audio is set to none! When I try to play the video I will get this error message: …

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## [Questions about how to add content to a collection](https://forums.plex.tv/t/questions-about-how-to-add-content-to-a-collection/899117)

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**Author:** [@Whootis](https://forums.plex.tv/u/Whootis)\
**Replies:** 5\
**Last updated:** [December 18, 2024, 7:02pm UTC](https://forums.plex.tv/t/questions-about-how-to-add-content-to-a-collection/899117 "2024-12-18T19:02:28Z")

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Is there any way to go into a collection and add content to the collection where I can see the full movie list of the Movie Library and the movies that are CURRENTLY part of the collection, and then allow me to just add …

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## [Music index - Can't work out why it screws up the view by album then artist](https://forums.plex.tv/t/music-index-cant-work-out-why-it-screws-up-the-view-by-album-then-artist/899230)

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**Author:** [@sidthesod](https://forums.plex.tv/u/sidthesod)\
**Replies:** 0\
**Last updated:** [December 18, 2024, 10:38am UTC](https://forums.plex.tv/t/music-index-cant-work-out-why-it-screws-up-the-view-by-album-then-artist/899230 "2024-12-18T10:38:14Z")

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So I index my albums the same yet it can show 3 pics for a 3 cd set which is good then it can show 23 pics of another cd ie 23 tracks when there all index under correct album. Done my head in but have a few days to sort…

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## [Plex Windows Player losing keyboard/mouse](https://forums.plex.tv/t/plex-windows-player-losing-keyboard-mouse/898822)

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**Author:** [@donh219](https://forums.plex.tv/u/donh219)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 4:13am UTC](https://forums.plex.tv/t/plex-windows-player-losing-keyboard-mouse/898822 "2024-12-18T04:13:31Z")

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Using Plex Desktop for Windows, latest version v.1.105.2.269-12a32491. This started happening on an earlier version. I can start playing a video, and at some point keyboard and mouse input is lost. The video will cont…

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## [Web client login](https://forums.plex.tv/t/web-client-login/899165)

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**Author:** [@4dave69](https://forums.plex.tv/u/4dave69)\
**Replies:** 1\
**Last updated:** [December 17, 2024, 5:49pm UTC](https://forums.plex.tv/t/web-client-login/899165 "2024-12-17T17:49:01Z")

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I have 2 accounts that I use one is admin for servers etc… other is a general account that I use to watch TV, Movies etc from my servers etc… When ever I try to login using my general account I get to the Meet your TV …

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## [Display activity from my friends on detail pages is disabled but not disabled](https://forums.plex.tv/t/display-activity-from-my-friends-on-detail-pages-is-disabled-but-not-disabled/899112)

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**Author:** [@mshorey](https://forums.plex.tv/u/mshorey)\
**Replies:** 1\
**Last updated:** [December 17, 2024, 5:15am UTC](https://forums.plex.tv/t/display-activity-from-my-friends-on-detail-pages-is-disabled-but-not-disabled/899112 "2024-12-17T05:15:22Z")

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I’ve disabled the " Display activity from my friends on detail pages" now I don’t see their activity on shows and movies in the web app. Which is good. I don’t want to see their activity. But when I go to Plex on my S…

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## [Plex flipping and distorting videos](https://forums.plex.tv/t/plex-flipping-and-distorting-videos/899105)

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**Author:** [@catateface](https://forums.plex.tv/u/catateface)\
**Replies:** 0\
**Last updated:** [December 17, 2024, 2:38am UTC](https://forums.plex.tv/t/plex-flipping-and-distorting-videos/899105 "2024-12-17T02:38:43Z")

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Plex is unable to process the orientation metatdata embedded in some videos, like cell phone videos, leading to flipped and distorted videos. Other players handle that without issue. It sounds like many users are experie…

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## [Plex is messing up my watch history: web to mobile and back](https://forums.plex.tv/t/plex-is-messing-up-my-watch-history-web-to-mobile-and-back/899060)

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**Author:** [@onkeltem](https://forums.plex.tv/u/onkeltem)\
**Replies:** 0\
**Last updated:** [December 16, 2024, 6:04pm UTC](https://forums.plex.tv/t/plex-is-messing-up-my-watch-history-web-to-mobile-and-back/899060 "2024-12-16T18:04:41Z")

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I use one server and two clients in my LAN: web and mobile, which I switch depending on where I am: at the pc or in my bed. Whenever I continue watching in the web browser, it completely ignores whatever I watched on mob…

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## [Subtitles](https://forums.plex.tv/t/subtitles/899040)

<div class="topic-metadata">

**Author:** [@innovatone](https://forums.plex.tv/u/innovatone)\
**Replies:** 5\
**Last updated:** [December 16, 2024, 5:04pm UTC](https://forums.plex.tv/t/subtitles/899040 "2024-12-16T17:04:06Z")

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ok, so I have a movie that is in English, but has some sequences in another language. I prefer to watch movies in English with the English subtitles turned on. I have 2 options: English Forced (SRT): this will enable…

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## [Music Filters should be refined](https://forums.plex.tv/t/music-filters-should-be-refined/899049)

<div class="topic-metadata">

**Author:** [@Wyattb789](https://forums.plex.tv/u/Wyattb789)\
**Replies:** 2\
**Last updated:** [December 16, 2024, 4:45pm UTC](https://forums.plex.tv/t/music-filters-should-be-refined/899049 "2024-12-16T16:45:31Z")

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Does anyone actually filter and listen to their music by bitrate? no. Please add useful filters like album. Also it would be awesome to be able to view all tracks by an artist at once, the “popular tracks” option you giv…

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## [Sort options for playlists](https://forums.plex.tv/t/sort-options-for-playlists/899054)

<div class="topic-metadata">

**Author:** [@Wyattb789](https://forums.plex.tv/u/Wyattb789)\
**Replies:** 0\
**Last updated:** [December 16, 2024, 4:38pm UTC](https://forums.plex.tv/t/sort-options-for-playlists/899054 "2024-12-16T16:38:45Z")

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Would be nice to be able to use top bar sort/filter toggles for playlists like you could on itunes back in 2004. For example, clicking artist category header at the top of the playlist would sort by a or z the artists in…

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