# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=67

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 68

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## [Downloads Have Stopped Working Across All Devices](https://forums.plex.tv/t/downloads-have-stopped-working-across-all-devices/898073)

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**Author:** [@pharpe](https://forums.plex.tv/u/pharpe)\
**Replies:** 0\
**Last updated:** [December 6, 2024, 2:32pm UTC](https://forums.plex.tv/t/downloads-have-stopped-working-across-all-devices/898073 "2024-12-06T14:32:49Z")

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Downloads on my Plex server have completely stopped working. While it’s always been a bit inconsistent, I could eventually get it to work in the past. Now, nothing happens when I attempt to download. Setup Information: …

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## [Merging tracks to albums triggers sonic analysis](https://forums.plex.tv/t/merging-tracks-to-albums-triggers-sonic-analysis/898141)

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**Author:** [@raykayz](https://forums.plex.tv/u/raykayz)\
**Replies:** 3\
**Last updated:** [December 7, 2024, 12:23pm UTC](https://forums.plex.tv/t/merging-tracks-to-albums-triggers-sonic-analysis/898141 "2024-12-07T12:23:09Z")

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I’ve noticed that when I merge albums in Plex Music, it seems to trigger Sonic Analysis and a rescan of the entire album. I record 2-hour radio shows weekly, and to keep the Recently Added section clean and organized, I …

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## [Subtitles not appearing (sometimes) on Nvidia Shield](https://forums.plex.tv/t/subtitles-not-appearing-sometimes-on-nvidia-shield/898161)

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**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Replies:** 0\
**Last updated:** [December 7, 2024, 8:16am UTC](https://forums.plex.tv/t/subtitles-not-appearing-sometimes-on-nvidia-shield/898161 "2024-12-07T08:16:59Z")

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I’ve been working on updating my media from way-too-large 264 encodd files to 265 Hi-10 files, saving me a bundle on drive space (and car insurance!). However, I am on vacation, and am viewing my content remotely (this …

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## [Weird censoring of the name/word "Moana" going on?](https://forums.plex.tv/t/weird-censoring-of-the-name-word-moana-going-on/898039)

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**Author:** [@Antosino](https://forums.plex.tv/u/Antosino)\
**Replies:** 3\
**Last updated:** [December 7, 2024, 4:48am UTC](https://forums.plex.tv/t/weird-censoring-of-the-name-word-moana-going-on/898039 "2024-12-07T04:48:14Z")

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Screenshot: ImageBam I was checking the dashboard as a friend was having some buffering issues, and noticed another friend was playing a movie titled “Ocean” but it had the poster for Moana. I checked it out at… it was …

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## [Created playlists wont play next episode](https://forums.plex.tv/t/created-playlists-wont-play-next-episode/898145)

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**Author:** [@klit75](https://forums.plex.tv/u/klit75)\
**Replies:** 0\
**Last updated:** [December 7, 2024, 3:52am UTC](https://forums.plex.tv/t/created-playlists-wont-play-next-episode/898145 "2024-12-07T03:52:56Z")

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This has been a consistent issue for a long time but i can’t find an answer online. Ive used both the fire tv app and Gstreamer plus on ONN GTV I create a playlist like “Family guy Christmas episodes” It will play the f…

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## [Plex is showing advertisements for locally-stored content](https://forums.plex.tv/t/plex-is-showing-advertisements-for-locally-stored-content/898125)

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**Author:** [@neognat](https://forums.plex.tv/u/neognat)\
**Replies:** 12\
**Last updated:** [December 7, 2024, 1:15am UTC](https://forums.plex.tv/t/plex-is-showing-advertisements-for-locally-stored-content/898125 "2024-12-07T01:15:39Z")

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Why is Plex showing advertisements? This is for .mkv files stored on my local system. I have a lifetime Plex pass. Added: This, apparently, is only on my Roku. The videos show normally using the web browser version.

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## [Email hacked](https://forums.plex.tv/t/email-hacked/898071)

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**Author:** [@minip63](https://forums.plex.tv/u/minip63)\
**Replies:** 3\
**Last updated:** [December 6, 2024, 7:00pm UTC](https://forums.plex.tv/t/email-hacked/898071 "2024-12-06T19:00:17Z")

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Hello good people, Ive had my email compromised in a data breach. They’ve changed my email password so i no longer have access. The issue, is that in order to authenticate who i am, plex sends a security code to that u…

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## [Dwonloading media on a slow internet connection](https://forums.plex.tv/t/dwonloading-media-on-a-slow-internet-connection/898054)

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**Author:** [@Immoos](https://forums.plex.tv/u/Immoos)\
**Replies:** 0\
**Last updated:** [December 6, 2024, 6:43am UTC](https://forums.plex.tv/t/dwonloading-media-on-a-slow-internet-connection/898054 "2024-12-06T06:43:52Z")

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I have trouble downloading media from the remote server to my laptop over a slow internet connection. This slow connection is a mobile phone on the fringe of the network. The media starts to load and can last for some ti…

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## [My personal library is not showing on the main menu page in my Plex Tv app...Please HELP!](https://forums.plex.tv/t/my-personal-library-is-not-showing-on-the-main-menu-page-in-my-plex-tv-app-please-help/897933)

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**Author:** [@metalgo4](https://forums.plex.tv/u/metalgo4)\
**Replies:** 3\
**Last updated:** [December 6, 2024, 6:21am UTC](https://forums.plex.tv/t/my-personal-library-is-not-showing-on-the-main-menu-page-in-my-plex-tv-app-please-help/897933 "2024-12-06T06:21:20Z")

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My personal library is not showing on the main menu page in my Plex Tv app…Please HELP!!! :frowning:

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## [Anonymize the Dashboard?](https://forums.plex.tv/t/anonymize-the-dashboard/898046)

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**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 2\
**Last updated:** [December 6, 2024, 5:32am UTC](https://forums.plex.tv/t/anonymize-the-dashboard/898046 "2024-12-06T05:32:39Z")

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I’m wondering if there have been suggestions to add an option where you can anonymize the dashboard? So that the username, icon, and IP address are hidden? I think that would be a nice option for those who want it.

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## [Plex watch state Sync not working from old server](https://forums.plex.tv/t/plex-watch-state-sync-not-working-from-old-server/898029)

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**Author:** [@kevsar0](https://forums.plex.tv/u/kevsar0)\
**Replies:** 0\
**Last updated:** [December 5, 2024, 10:46pm UTC](https://forums.plex.tv/t/plex-watch-state-sync-not-working-from-old-server/898029 "2024-12-05T22:46:52Z")

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I just set up a new server running on Unraid. My previous server was just an external HDD connected to my shield. I am going to shuck the HDD and put it into my new server but I want my watch state to update on the new …

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## [Setup Plex Server in the Cloud](https://forums.plex.tv/t/setup-plex-server-in-the-cloud/896766)

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**Author:** [@youngie72](https://forums.plex.tv/u/youngie72)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 6:07pm UTC](https://forums.plex.tv/t/setup-plex-server-in-the-cloud/896766 "2024-12-05T18:07:05Z")

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Hi . I am not very computer savvy and I wanted to know if this scenario is possible and how do I make it happen. My friend and I both have our own Plex Passes. We were thinking about purchasing online storage 20tb (i…

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## [What gpu for transcode](https://forums.plex.tv/t/what-gpu-for-transcode/897583)

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**Author:** [@vojtahavelka](https://forums.plex.tv/u/vojtahavelka)\
**Replies:** 3\
**Last updated:** [December 5, 2024, 6:05pm UTC](https://forums.plex.tv/t/what-gpu-for-transcode/897583 "2024-12-05T18:05:02Z")

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Hello. Because my dual xeon e5 2665 is strugling with transcode, i want to buy plex pass and get a gpu for HW transcoding. Currently I am choosing between Nvidia and arc a380. Arc is way cheaper so I like that option, bu…

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## [Using Plex offline?!?](https://forums.plex.tv/t/using-plex-offline/897974)

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**Author:** [@WirbelFCM](https://forums.plex.tv/u/WirbelFCM)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 3:37pm UTC](https://forums.plex.tv/t/using-plex-offline/897974 "2024-12-05T15:37:05Z")

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I noticed a strange behavior from Plex at the weekend that puzzled me. It was the following: We had no internet on Sunday for about 17 hours! Because Formula 1 was cancelled so, I wanted to “Plex” instead. Unfortunately…

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## [Movie not showing for Netflix](https://forums.plex.tv/t/movie-not-showing-for-netflix/897972)

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**Author:** [@randykallman](https://forums.plex.tv/u/randykallman)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 2:28pm UTC](https://forums.plex.tv/t/movie-not-showing-for-netflix/897972 "2024-12-05T14:28:26Z")

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When I search for Land of Bad, movie from 2024, it only shows that it is available to rent and it doesn’t show as being on Netflix. How does this get fixed?

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## [Plex & Google Assistant](https://forums.plex.tv/t/plex-google-assistant/897969)

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**Author:** [@Yammers](https://forums.plex.tv/u/Yammers)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 1:27pm UTC](https://forums.plex.tv/t/plex-google-assistant/897969 "2024-12-05T13:27:42Z")

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Good afternoon. Has Plex produced a Google Home Skill yet so that google assistant can control Plex via voice control. As I believe that you have produced a skill for Alexa but not Google. After speaking with google my…

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## [Will the upcoming changes include a ground up rewrite of Plexamp?](https://forums.plex.tv/t/will-the-upcoming-changes-include-a-ground-up-rewrite-of-plexamp/897881)

<div class="topic-metadata">

**Author:** [@life.without.music.i.cant.go](https://forums.plex.tv/u/life.without.music.i.cant.go)\
**Replies:** 2\
**Last updated:** [December 4, 2024, 7:48pm UTC](https://forums.plex.tv/t/will-the-upcoming-changes-include-a-ground-up-rewrite-of-plexamp/897881 "2024-12-04T19:48:11Z")

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I’m hearing a lot about the upcoming changes to Plex, including the fact that it involves rewriting the app(s) from the ground up, and I’m wondering if Plexamp will also get a total rewrite

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## [Why the Plex Team Doesn't Care About Transifex Translations?](https://forums.plex.tv/t/why-the-plex-team-doesnt-care-about-transifex-translations/895520)

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**Author:** [@MilanovaSmile](https://forums.plex.tv/u/MilanovaSmile)\
**Replies:** 3\
**Last updated:** [December 4, 2024, 7:36pm UTC](https://forums.plex.tv/t/why-the-plex-team-doesnt-care-about-transifex-translations/895520 "2024-12-04T19:36:01Z")

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I see that a lot of work has been done to translate the application into other languages, but the plex team has been ignoring the translations for years and not including them in their product. This issue has been raised…

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## [Export names of titles from plex. unable to do so from windows share](https://forums.plex.tv/t/export-names-of-titles-from-plex-unable-to-do-so-from-windows-share/897840)

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**Author:** [@Eeevo](https://forums.plex.tv/u/Eeevo)\
**Replies:** 1\
**Last updated:** [December 4, 2024, 12:05pm UTC](https://forums.plex.tv/t/export-names-of-titles-from-plex-unable-to-do-so-from-windows-share/897840 "2024-12-04T12:05:31Z")

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running unraid and all of my movies folder is gone. plex still shows the movies but shows them as unavaliable. i want to export a list of the movies from plex. so I can redownload them all. about 1300 movies in total. i…

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## [Plex Pass Code Invalid](https://forums.plex.tv/t/plex-pass-code-invalid/896941)

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**Author:** [@Adran\_Marit](https://forums.plex.tv/u/Adran_Marit)\
**Replies:** 6\
**Last updated:** [December 4, 2024, 9:48am UTC](https://forums.plex.tv/t/plex-pass-code-invalid/896941 "2024-12-04T09:48:44Z")

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Hi all, when trying to use the newest code “FANSFIRST25” it tells me the code is invalid or expired. Tried on both my phone and pc, with the same results. Any help or suggestions are appreciated

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## [Metadata showing Episode 1 etc](https://forums.plex.tv/t/metadata-showing-episode-1-etc/897833)

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**Author:** [@claynz](https://forums.plex.tv/u/claynz)\
**Replies:** 4\
**Last updated:** [December 4, 2024, 8:39am UTC](https://forums.plex.tv/t/metadata-showing-episode-1-etc/897833 "2024-12-04T08:39:52Z")

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All other seasons other than Season 6 shows up as Episode 1 and so on, tried everything to get the episode names etc Cold Case Files - Unknown - Season 6 - TheTVDB.com

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## [Plex reviews problem](https://forums.plex.tv/t/plex-reviews-problem/897823)

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**Author:** [@decatur555](https://forums.plex.tv/u/decatur555)\
**Replies:** 6\
**Last updated:** [December 4, 2024, 7:06am UTC](https://forums.plex.tv/t/plex-reviews-problem/897823 "2024-12-04T07:06:36Z")

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Hello, for a while I was able to add reviews without any issues, but recently, the option has stopped appearing. I can only rate the movie or series with stars, but I can’t write a review. Can anyone help me? It doesn’t …

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## [Uploading Custom Subtitles](https://forums.plex.tv/t/uploading-custom-subtitles/897786)

<div class="topic-metadata">

**Author:** [@moviegeek80](https://forums.plex.tv/u/moviegeek80)\
**Replies:** 3\
**Last updated:** [December 3, 2024, 6:59pm UTC](https://forums.plex.tv/t/uploading-custom-subtitles/897786 "2024-12-03T18:59:39Z")

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When uploading subtitles (in say SRT format) to a movie while logged into PMS, where do these reside on the server? When I upload a subtitle that works good, can I force anyone who watches that film from my server to use…

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## [No Technical Support?](https://forums.plex.tv/t/no-technical-support/897751)

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**Author:** [@GreyHound](https://forums.plex.tv/u/GreyHound)\
**Replies:** 1\
**Last updated:** [December 3, 2024, 10:27am UTC](https://forums.plex.tv/t/no-technical-support/897751 "2024-12-03T10:27:51Z")

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I was planning on buying a lifetime Plex Pass … but stumbled on the fact that there is no technical support. No Direct-Support for their Products as a paying Customer is total bullshit ! Is Plex trying to grow their Cu…

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## [Deleting old account](https://forums.plex.tv/t/deleting-old-account/897705)

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**Author:** [@bward149](https://forums.plex.tv/u/bward149)\
**Replies:** 2\
**Last updated:** [December 3, 2024, 8:53am UTC](https://forums.plex.tv/t/deleting-old-account/897705 "2024-12-03T08:53:47Z")

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Hello, I want to change my current email address to one for an account I don’t use anymore. But I am unable to change it, as the one I want to change it to is claimed. How can I delete my unused profile (freeing up my a…

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## [Subtitles with foreign audio doesn't work](https://forums.plex.tv/t/subtitles-with-foreign-audio-doesnt-work/897698)

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**Author:** [@Ahchuu](https://forums.plex.tv/u/Ahchuu)\
**Replies:** 4\
**Last updated:** [December 3, 2024, 1:09am UTC](https://forums.plex.tv/t/subtitles-with-foreign-audio-doesnt-work/897698 "2024-12-03T01:09:00Z")

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I am hoping someone might be able to provide some guidance here as I can’t seem to get this working… I have a movie stored in an mp4. I’ve set the audio track to English. When I run get info from within Plex it shows as…

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## [New photo and video library improper rotation](https://forums.plex.tv/t/new-photo-and-video-library-improper-rotation/897718)

<div class="topic-metadata">

**Author:** [@Jim\_Decker](https://forums.plex.tv/u/Jim_Decker)\
**Replies:** 0\
**Last updated:** [December 2, 2024, 11:21pm UTC](https://forums.plex.tv/t/new-photo-and-video-library-improper-rotation/897718 "2024-12-02T23:21:08Z")

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I brought my photo/video library to my NAS where Plex runs. Opened Plex and portrait videos are flipped horizontally. I bring up the videos natively and they’re all fine. It’s like Plex isn’t reading the orientation meta…

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## [Is there a way to add a track to a playlist more than once?](https://forums.plex.tv/t/is-there-a-way-to-add-a-track-to-a-playlist-more-than-once/897693)

<div class="topic-metadata">

**Author:** [@GuyGizmo](https://forums.plex.tv/u/GuyGizmo)\
**Replies:** 3\
**Last updated:** [December 2, 2024, 11:13pm UTC](https://forums.plex.tv/t/is-there-a-way-to-add-a-track-to-a-playlist-more-than-once/897693 "2024-12-02T23:13:48Z")

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This is a pretty simple question: Is it possible to add the same track to a playlist more than once? In some cases I want a song to repeat in a playlist. Seems Plex intentionally disallows this, and I’m not surprised as…

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## [Download Movies](https://forums.plex.tv/t/download-movies/897421)

<div class="topic-metadata">

**Author:** [@dgorm6](https://forums.plex.tv/u/dgorm6)\
**Replies:** 17\
**Last updated:** [December 2, 2024, 8:16pm UTC](https://forums.plex.tv/t/download-movies/897421 "2024-12-02T20:16:24Z")

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I have Plex Pass and on my PC or Cell Phone I do not have the option to download movies. How can this access be activated?

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## [Charlie Brown and Snoopy Show Specials episodes not picking up Episode names](https://forums.plex.tv/t/charlie-brown-and-snoopy-show-specials-episodes-not-picking-up-episode-names/897681)

<div class="topic-metadata">

**Author:** [@crookfam](https://forums.plex.tv/u/crookfam)\
**Replies:** 3\
**Last updated:** [December 2, 2024, 5:48pm UTC](https://forums.plex.tv/t/charlie-brown-and-snoopy-show-specials-episodes-not-picking-up-episode-names/897681 "2024-12-02T17:48:53Z")

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I added The Charlie Brown and Snoopy Show , Season 1 and 2 episodes and Plex picked them up perfectly! and I named the episodes correctly from the tvdb site. however Specials are not working , i mean plex is finding the…

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