# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=68 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 69 --- ## [Cannot access my media](https://forums.plex.tv/t/cannot-access-my-media/897683)
**Author:** [@fuadmyahya](https://forums.plex.tv/u/fuadmyahya)\ **Replies:** 1\ **Last updated:** [December 2, 2024, 5:34pm UTC](https://forums.plex.tv/t/cannot-access-my-media/897683 "2024-12-02T17:34:55Z")
Server Version#: 1.41.1.9057-af5eaea7a Player Version#: Chrome 4.142.1, Apple TV 8.42, iphone 8.43 I cannot access my media. Under Authorized Devices, each devices shows a red plus sign. This problem recurs far too fr… --- ## [Plex artist sorting for compilations?](https://forums.plex.tv/t/plex-artist-sorting-for-compilations/897622)
**Author:** [@sjkiss](https://forums.plex.tv/u/sjkiss)\ **Replies:** 6\ **Last updated:** [December 2, 2024, 5:18pm UTC](https://forums.plex.tv/t/plex-artist-sorting-for-compilations/897622 "2024-12-02T17:18:13Z")
Can someone explain to me how I need to tag compilation albums so that the individual artists are reachable via the “Artists” menu? As it stands, I need to go to “Various Artists”. \> Album \> and then select the song I wa… --- ## [Problem with Remote Access](https://forums.plex.tv/t/problem-with-remote-access/897671)
**Author:** [@nevos2005](https://forums.plex.tv/u/nevos2005)\ **Replies:** 0\ **Last updated:** [December 2, 2024, 3:09pm UTC](https://forums.plex.tv/t/problem-with-remote-access/897671 "2024-12-02T15:09:40Z")
Hi all I have been a plex user for the past… many years and in the past 3-4 weeks i have never had this problem before. My Plex remote access will be accessible for 10-15mins but will end up disconnecting for 20-25mins… --- ## [Lost power and now I can not access my plex server](https://forums.plex.tv/t/lost-power-and-now-i-can-not-access-my-plex-server/897620)
**Author:** [@memphis343](https://forums.plex.tv/u/memphis343)\ **Replies:** 0\ **Last updated:** [December 2, 2024, 1:10am UTC](https://forums.plex.tv/t/lost-power-and-now-i-can-not-access-my-plex-server/897620 "2024-12-02T01:10:56Z")
I have had my server set up for years. I recently lost power and when the power came back on, I have no access to my media server. The server is running on an unraid machine in a docker. I have several other dockers runn… --- ## [What happens to the database](https://forums.plex.tv/t/what-happens-to-the-database/897483)
**Author:** [@Plexihexi1231](https://forums.plex.tv/u/Plexihexi1231)\ **Replies:** 7\ **Last updated:** [December 1, 2024, 9:42am UTC](https://forums.plex.tv/t/what-happens-to-the-database/897483 "2024-12-01T09:42:59Z")
… when 1 drive fails? Will it automatically delete those files that were on that drive from the database? Or will Plex “wait” until I insert a new drive with the same content and put it automatically back ON? best wishe… --- ## [Why are we forced to use the inferior Plex Music as "scanner / agent"?](https://forums.plex.tv/t/why-are-we-forced-to-use-the-inferior-plex-music-as-scanner-agent/894659)
**Author:** [@PunkleJones](https://forums.plex.tv/u/PunkleJones)\ **Replies:** 8\ **Last updated:** [November 30, 2024, 8:33pm UTC](https://forums.plex.tv/t/why-are-we-forced-to-use-the-inferior-plex-music-as-scanner-agent/894659 "2024-11-30T20:33:19Z")
First off it cant find appox. half as much (meta) data as the “old” library with the “old” scanners / agents. Several albums not found AT ALL. Doing “manual search” is Pointless, since Plex Music got a VERY limited sele… --- ## [How do I remove genre information?](https://forums.plex.tv/t/how-do-i-remove-genre-information/897469)
**Author:** [@gframed](https://forums.plex.tv/u/gframed)\ **Replies:** 7\ **Last updated:** [November 30, 2024, 8:33pm UTC](https://forums.plex.tv/t/how-do-i-remove-genre-information/897469 "2024-11-30T20:33:06Z")
Plexamp wants to tell me the genre of all my music. It thinks the Dead Kennedys and Depeche Mode are basically the same. I don’t care what it thinks, I just don’t want to see it, but I can’t seem to find any way to tu… --- ## [Change language for managed users “home”](https://forums.plex.tv/t/change-language-for-managed-users-home/897485)
**Author:** [@Cipote80](https://forums.plex.tv/u/Cipote80)\ **Replies:** 2\ **Last updated:** [November 30, 2024, 7:58pm UTC](https://forums.plex.tv/t/change-language-for-managed-users-home/897485 "2024-11-30T19:58:04Z")
In my admin account I have the audio and subtitles set to “Spanish” by default. I have two managed users in “home” (children) and for them, in their accounts, the default audio is in English. Is there a way to change the… --- ## [Downloads not working in android tablet](https://forums.plex.tv/t/downloads-not-working-in-android-tablet/897458)
**Author:** [@lorddavenport](https://forums.plex.tv/u/lorddavenport)\ **Replies:** 0\ **Last updated:** [November 30, 2024, 4:11pm UTC](https://forums.plex.tv/t/downloads-not-working-in-android-tablet/897458 "2024-11-30T16:11:21Z")
Hello, First post here; please be kind! I’m a Plex Pass member trying to download some video content to my tablet for when I travel. I have been able to do this successfully in the past. The existing downloads work wel… --- ## [Manage Library Access Bug](https://forums.plex.tv/t/manage-library-access-bug/897401)
**Author:** [@Shockelite](https://forums.plex.tv/u/Shockelite)\ **Replies:** 0\ **Last updated:** [November 30, 2024, 1:16am UTC](https://forums.plex.tv/t/manage-library-access-bug/897401 "2024-11-30T01:16:26Z")
If a library contains an emoji such as ‘:popcorn:’, this will prevent it from showing properly in Manage Library Access panel. It will appear to be an empty string. In the uploaded images I removed the emoji in “Kids TV”… --- ## [PM numbers in Announcements "(PM-xxxx)"](https://forums.plex.tv/t/pm-numbers-in-announcements-pm-xxxx/897385)
**Author:** [@Malcolm\_Powder](https://forums.plex.tv/u/Malcolm_Powder)\ **Replies:** 1\ **Last updated:** [November 29, 2024, 8:26pm UTC](https://forums.plex.tv/t/pm-numbers-in-announcements-pm-xxxx/897385 "2024-11-29T20:26:54Z")
Can someone please explain to me what the PM numbers are in the announcement category for updates? eg: (PM-2138). I presume they’re incident/fault fix reference numbers of some kind, but is there any way of using them t… --- ## [I cannot get Plexamp working on my Fire TV](https://forums.plex.tv/t/i-cannot-get-plexamp-working-on-my-fire-tv/897347)
**Author:** [@rjrreid\_cox\_net](https://forums.plex.tv/u/rjrreid_cox_net)\ **Replies:** 0\ **Last updated:** [November 29, 2024, 3:09pm UTC](https://forums.plex.tv/t/i-cannot-get-plexamp-working-on-my-fire-tv/897347 "2024-11-29T15:09:30Z")
When Plex stops having Music, I will need Plexamp to work on my Fire TV. --- ## [Thank you Plex and Community](https://forums.plex.tv/t/thank-you-plex-and-community/897321)
**Author:** [@Mike-E](https://forums.plex.tv/u/Mike-E)\ **Replies:** 0\ **Last updated:** [November 29, 2024, 9:43am UTC](https://forums.plex.tv/t/thank-you-plex-and-community/897321 "2024-11-29T09:43:26Z")
A quick shout of appreciation here to the Plex team for all your efforts and everyone here on the forums for helping out. Plex is running pretty dang well for me lately, and this is after many (MANY!) years of hounding … --- ## [Brightness and contrast calibration videos?](https://forums.plex.tv/t/brightness-and-contrast-calibration-videos/897227)
**Author:** [@mrboonmee](https://forums.plex.tv/u/mrboonmee)\ **Replies:** 0\ **Last updated:** [November 28, 2024, 12:50pm UTC](https://forums.plex.tv/t/brightness-and-contrast-calibration-videos/897227 "2024-11-28T12:50:36Z")
Something I can put in my “Other Videos” folder, both SDR and HDR? I did find some 1080p SDR ones that seem to work okay. flashing bars. --- ## [Lidmaatschap Plex Pas](https://forums.plex.tv/t/lidmaatschap-plex-pas/897121)
**Author:** [@a\_e\_di](https://forums.plex.tv/u/a_e_di)\ **Replies:** 1\ **Last updated:** [November 28, 2024, 11:35am UTC](https://forums.plex.tv/t/lidmaatschap-plex-pas/897121 "2024-11-28T11:35:51Z")
Server Version#: Niet van toepassing Player Version#: Niet van toepassing Ik wil graag gebruik maken van de black-friday aanbieding om de Plex Pas aan te schaffen voor (EURO ) € 89,99 i.p.v. € 119,99. Nu heb je daarvoo… --- ## [Incorrect Certificate when claiming server](https://forums.plex.tv/t/incorrect-certificate-when-claiming-server/897125)
**Author:** [@eNkrypt](https://forums.plex.tv/u/eNkrypt)\ **Replies:** 1\ **Last updated:** [November 28, 2024, 10:59am UTC](https://forums.plex.tv/t/incorrect-certificate-when-claiming-server/897125 "2024-11-28T10:59:34Z")
Having an issue claiming server. Getting the following error: HTTP error requesting GET https://plex.tv/api/v2/release\_channels?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxficate or SSH remote key was not OK) (SSL: no alternative… --- ## [Bypassing select user screen](https://forums.plex.tv/t/bypassing-select-user-screen/888336)
**Author:** [@adefaria](https://forums.plex.tv/u/adefaria)\ **Replies:** 14\ **Last updated:** [November 27, 2024, 7:51pm UTC](https://forums.plex.tv/t/bypassing-select-user-screen/888336 "2024-11-27T19:51:11Z")
I had added some home users recently. Now I want to be able to go into the Plex webpage but it keeps asking me to select a user. At some time I fixed this on my desktop such that when I go to http;//app.plex.tv it goes d… --- ## [Plex Versus versus Plex Pass Versus Plexamp](https://forums.plex.tv/t/plex-versus-versus-plex-pass-versus-plexamp/892396)
**Author:** [@sjkiss](https://forums.plex.tv/u/sjkiss)\ **Replies:** 8\ **Last updated:** [November 27, 2024, 7:15pm UTC](https://forums.plex.tv/t/plex-versus-versus-plex-pass-versus-plexamp/892396 "2024-11-27T19:15:55Z")
Hi there, I am back to Plex and I am wondering what the difference between PlexPass and PlexAmp is. I do not mind paying for some services, but I want my life to be easy and I am finding it hard to understand. I want to… --- ## [Av1 transcoding confusion. Hardware recommendation](https://forums.plex.tv/t/av1-transcoding-confusion-hardware-recommendation/870989)
**Author:** [@Andybt1991](https://forums.plex.tv/u/Andybt1991)\ **Replies:** 4\ **Last updated:** [November 27, 2024, 3:32pm UTC](https://forums.plex.tv/t/av1-transcoding-confusion-hardware-recommendation/870989 "2024-11-27T15:32:44Z")
I recently tested playing an Av1 file on my Plex server with Intel UHD 630 and the dashboard showed it was using hardware transcoding Av1 to h.264. Device manager also showed that the GPU was active. If memory serves, HW… --- ## [accidently wasnt using the official plex media app in my docker, how do i swap my config to the new ](https://forums.plex.tv/t/accidently-wasnt-using-the-official-plex-media-app-in-my-docker-how-do-i-swap-my-config-to-the-new/897054)
**Author:** [@thomaswi2](https://forums.plex.tv/u/thomaswi2)\ **Replies:** 0\ **Last updated:** [November 27, 2024, 1:19am UTC](https://forums.plex.tv/t/accidently-wasnt-using-the-official-plex-media-app-in-my-docker-how-do-i-swap-my-config-to-the-new/897054 "2024-11-27T01:19:01Z")
accidently wasnt using the official plex media app in my docker on unraid, how do i swap my config to the new app? --- ## [Is there any actual plan to fix episodes freezing at the last 5-10%?](https://forums.plex.tv/t/is-there-any-actual-plan-to-fix-episodes-freezing-at-the-last-5-10/897000)
**Author:** [@tgbates92](https://forums.plex.tv/u/tgbates92)\ **Replies:** 0\ **Last updated:** [November 26, 2024, 4:56pm UTC](https://forums.plex.tv/t/is-there-any-actual-plan-to-fix-episodes-freezing-at-the-last-5-10/897000 "2024-11-26T16:56:53Z")
I’ve found years worth of threads in various forums asking for a fix and haven’t found any. Plex has been on a downward slide the last couple years and I’m getting tired of it, reconsidering my plex pass subscription at … --- ## [Files names](https://forums.plex.tv/t/files-names/896889)
**Author:** [@barbaro62](https://forums.plex.tv/u/barbaro62)\ **Replies:** 6\ **Last updated:** [November 26, 2024, 4:49pm UTC](https://forums.plex.tv/t/files-names/896889 "2024-11-26T16:49:46Z")
Hello, Can you please help me with this? in a folder called Children (1976) I have these files Children (1976).es.srt Children (1976).mp4 I can see those files in the app. I have another copy of the movie, less qu… --- ## [Photo library deficiencies](https://forums.plex.tv/t/photo-library-deficiencies/896968)
**Author:** [@David\_Ri](https://forums.plex.tv/u/David_Ri)\ **Replies:** 0\ **Last updated:** [November 26, 2024, 12:21pm UTC](https://forums.plex.tv/t/photo-library-deficiencies/896968 "2024-11-26T12:21:03Z")
Hi everyone, I’m a relatively new Plex Pass user. While I’ve been experimenting with Plex for a while, I recently decided to centralize everything, including photos, on Plex. Although the video library functionality has… --- ## [Movies with an {edition} tag are not displayed / taken into account on cast member pages](https://forums.plex.tv/t/movies-with-an-edition-tag-are-not-displayed-taken-into-account-on-cast-member-pages/896793)
**Author:** [@nolankotulan](https://forums.plex.tv/u/nolankotulan)\ **Replies:** 1\ **Last updated:** [November 25, 2024, 6:00pm UTC](https://forums.plex.tv/t/movies-with-an-edition-tag-are-not-displayed-taken-into-account-on-cast-member-pages/896793 "2024-11-25T18:00:59Z")
Long time running bug here. Probably has even been a thing since, ever? Movies that have an {edition} tag (on the folder or file level, or both, or even if the edition is added via Plex only) don’t appear (as being pres… --- ## [Dolby Vision to SDR on NVidia shield 2019](https://forums.plex.tv/t/dolby-vision-to-sdr-on-nvidia-shield-2019/896834)
**Author:** [@chaitanyaa290](https://forums.plex.tv/u/chaitanyaa290)\ **Replies:** 2\ **Last updated:** [November 25, 2024, 5:37pm UTC](https://forums.plex.tv/t/dolby-vision-to-sdr-on-nvidia-shield-2019/896834 "2024-11-25T17:37:48Z")
Hi I have plex pass. I am trying to play a Dolby vision (prof 5) video file from my nVidia Shield TV pro 4k Device. I expected a tone map, so it can play video without purple/pink hue(washed out). But did not get the exp… --- ## [Many directors are listed twice in Plex metadata. How can I fix this problem?](https://forums.plex.tv/t/many-directors-are-listed-twice-in-plex-metadata-how-can-i-fix-this-problem/896752)
**Author:** [@L\_D](https://forums.plex.tv/u/L_D)\ **Replies:** 4\ **Last updated:** [November 25, 2024, 4:30pm UTC](https://forums.plex.tv/t/many-directors-are-listed-twice-in-plex-metadata-how-can-i-fix-this-problem/896752 "2024-11-25T16:30:34Z")
Many of the directors in my movie collection have two metadata entries. I’ve attached an image for clarity. I’ve tried refreshing the metadata on these items. I’ve also selected all of a director’s movies and manually ed… --- ## [What are the most used devices for Plex?](https://forums.plex.tv/t/what-are-the-most-used-devices-for-plex/896813)
**Author:** [@oxjox](https://forums.plex.tv/u/oxjox)\ **Replies:** 3\ **Last updated:** [November 25, 2024, 3:01pm UTC](https://forums.plex.tv/t/what-are-the-most-used-devices-for-plex/896813 "2024-11-25T15:01:24Z")
I was just wondering, generally, how Plex is being used by most people. Are they using it on their phones, tablets, TVs, the web, or PlexAmp. If more than one device, which is the most used? Do people mostly use one de… --- ## [Videos encoded using H.265 won't play subtitles on replay?](https://forums.plex.tv/t/videos-encoded-using-h-265-wont-play-subtitles-on-replay/896803)
**Author:** [@nospa60](https://forums.plex.tv/u/nospa60)\ **Replies:** 2\ **Last updated:** [November 25, 2024, 12:56pm UTC](https://forums.plex.tv/t/videos-encoded-using-h-265-wont-play-subtitles-on-replay/896803 "2024-11-25T12:56:31Z")
Running Plex server off a Beelink S12 Pro, streaming with a Roku Express 4K., subtitles set to show on replay. If the video is encoded using H.264 the subtitles will display for 30 seconds on replay like they are suppose… --- ## [I'm doing something wrong - Ipad says my server is offline](https://forums.plex.tv/t/im-doing-something-wrong-ipad-says-my-server-is-offline/896024)
**Author:** [@boedilllard](https://forums.plex.tv/u/boedilllard)\ **Replies:** 1\ **Last updated:** [November 25, 2024, 11:22am UTC](https://forums.plex.tv/t/im-doing-something-wrong-ipad-says-my-server-is-offline/896024 "2024-11-25T11:22:44Z")
Hello, I just reformatted my PC. It has Windows 11, all the latest patches. Windows 11 firewall is disabled at the moment. The PC and my ipad are on the same subnet. I downloaded and installed the latest plex from … --- ## [SPAM about 25% off?](https://forums.plex.tv/t/spam-about-25-off/896777)
**Author:** [@mormor85](https://forums.plex.tv/u/mormor85)\ **Replies:** 6\ **Last updated:** [November 25, 2024, 10:52am UTC](https://forums.plex.tv/t/spam-about-25-off/896777 "2024-11-25T10:52:28Z")
Why do I get email spam about being a valued customer and therefore I get 25% off Plex pass lifetime? I already have that, I bought it for a full price too. Does this mean that I’m getting 25% back? Or do you think that… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=67) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=69)