# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=72

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 73

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## [Activity tab Issue](https://forums.plex.tv/t/activity-tab-issue/893949)

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**Author:** [@Nsmjc1](https://forums.plex.tv/u/Nsmjc1)\
**Replies:** 1\
**Last updated:** [October 30, 2024, 4:44pm UTC](https://forums.plex.tv/t/activity-tab-issue/893949 "2024-10-30T16:44:26Z")

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Since the most current update 10/30/24, the Activity tab at top screen causes a red exclamation with "unknown type “ActivityMetadataReport” .Did you mean “ActivityMetadata Message”?. I have looked and can’t seem to find…

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## [Sonos can't play my Plex music library](https://forums.plex.tv/t/sonos-cant-play-my-plex-music-library/891721)

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**Author:** [@anon42906172](https://forums.plex.tv/u/anon42906172)\
**Replies:** 3\
**Last updated:** [October 29, 2024, 6:08pm UTC](https://forums.plex.tv/t/sonos-cant-play-my-plex-music-library/891721 "2024-10-29T18:08:42Z")

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Apologise if this is on the wrong category. While trying to access my Plex music library, I get the error ‘No Plex Media Server available. Please make sure your Plex Media Server is accessible.’ I’ve not changed any set…

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## [Unable to login to Plex.TV Website](https://forums.plex.tv/t/unable-to-login-to-plex-tv-website/893847)

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**Author:** [@madz2892](https://forums.plex.tv/u/madz2892)\
**Replies:** 2\
**Last updated:** [October 29, 2024, 2:28pm UTC](https://forums.plex.tv/t/unable-to-login-to-plex-tv-website/893847 "2024-10-29T14:28:47Z")

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1 of my 2 accounts are unable to login to. May have been hijacked. Recieved email notice and I changed my password but still unable to login.

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## [Library access can not play movies on tv](https://forums.plex.tv/t/library-access-can-not-play-movies-on-tv/893782)

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**Author:** [@jeremy\_van\_tienen](https://forums.plex.tv/u/jeremy_van_tienen)\
**Replies:** 1\
**Last updated:** [October 29, 2024, 7:26am UTC](https://forums.plex.tv/t/library-access-can-not-play-movies-on-tv/893782 "2024-10-29T07:26:35Z")

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Hello! I gave my brother access to my movies and series library but when he tries to play something on his TV it keeps buffering. On his phone (on 5G) he can play everything (just 1 minute because he doesnt have a plex p…

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## [Pretty sure this is a bug in the search feature](https://forums.plex.tv/t/pretty-sure-this-is-a-bug-in-the-search-feature/893705)

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**Author:** [@b8mnr54](https://forums.plex.tv/u/b8mnr54)\
**Replies:** 3\
**Last updated:** [October 29, 2024, 2:07am UTC](https://forums.plex.tv/t/pretty-sure-this-is-a-bug-in-the-search-feature/893705 "2024-10-29T02:07:52Z")

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I have the ParaNorman movie in my library. My son searched for “Para Norman” (two words) The first thing that shows up is ParaNorman, the movie, without my server(s) I scrolled down forever and never saw my content I…

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## [ONN Inquiry](https://forums.plex.tv/t/onn-inquiry/893706)

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**Author:** [@plex\_4204](https://forums.plex.tv/u/plex_4204)\
**Replies:** 4\
**Last updated:** [October 28, 2024, 4:13pm UTC](https://forums.plex.tv/t/onn-inquiry/893706 "2024-10-28T16:13:37Z")

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Hi, I wanted to inquire as to whether anyone has encountered my issue with ONN 4K streaming boxes from Walmart and Plex. I have had to revert back twice to 1.40.5.8921 from the most recent version of Plex Server 1.41.1.…

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## [Sync my watch state and ratings - Breaking core features](https://forums.plex.tv/t/sync-my-watch-state-and-ratings-breaking-core-features/893747)

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**Author:** [@nolankotulan](https://forums.plex.tv/u/nolankotulan)\
**Replies:** 0\
**Last updated:** [October 28, 2024, 12:50pm UTC](https://forums.plex.tv/t/sync-my-watch-state-and-ratings-breaking-core-features/893747 "2024-10-28T12:50:10Z")

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Server Version1.41.1.9057-af5eaea7a on macOS Sequoia 15.0.1 (24A348) Player VersioniPad mini 6: 8.40 Apple TV 4K: 8.41 (9404) Plex for Mac: 1.103.1.238-223cbba6 Plex HTPC for Mac: 1.67.1.233-0ab7ab17 Android: 10.23.0.162…

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## [Different Language for my users](https://forums.plex.tv/t/different-language-for-my-users/892800)

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**Author:** [@\_Hybris](https://forums.plex.tv/u/_Hybris)\
**Replies:** 1\
**Last updated:** [October 28, 2024, 7:46am UTC](https://forums.plex.tv/t/different-language-for-my-users/892800 "2024-10-28T07:46:35Z")

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Hello there, what’s the deal: I and all of my users are german. So default language for all should be german. However, I (server owner) want to watch all my stuff in english audio + english subtitles. But as soon as …

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## [\[HowTo\] Reset metadata agent preferences to defaults and whack caches](https://forums.plex.tv/t/howto-reset-metadata-agent-preferences-to-defaults-and-whack-caches/197059)

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**Author:** [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Replies:** 0\
**Last updated:** [June 26, 2017, 4:34pm UTC](https://forums.plex.tv/t/howto-reset-metadata-agent-preferences-to-defaults-and-whack-caches/197059 "2017-06-26T16:34:28Z")

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originally provided in an older forum post here Possible to reset Plex settings, but not media information? - #4 by OttoKerner This procedure only affects the old Python-based (Legacy) metadata agents. It is now (2024)…

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## [No Watching History](https://forums.plex.tv/t/no-watching-history/892171)

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**Author:** [@djoik](https://forums.plex.tv/u/djoik)\
**Replies:** 6\
**Last updated:** [October 28, 2024, 6:55am UTC](https://forums.plex.tv/t/no-watching-history/892171 "2024-10-28T06:55:54Z")

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Server Version#: Version 1.41.0.8994 Player Version#: Version 4.136.1 Hello since september i don"t have my watching history on plex and i don’t know how to fix it :frowning:

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## [Warnings while Scanning in Photos](https://forums.plex.tv/t/warnings-while-scanning-in-photos/893723)

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**Author:** [@triks\_melb](https://forums.plex.tv/u/triks_melb)\
**Replies:** 0\
**Last updated:** [October 28, 2024, 6:49am UTC](https://forums.plex.tv/t/warnings-while-scanning-in-photos/893723 "2024-10-28T06:49:26Z")

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Decided to add our photos collection (Synology Photos uploaded from iPhones) but seeing a lot of these warnings. Any ideas?? Oct 28, 2024 17:43:56.321 \[126101326146360\] Warning — \[Req#196d9\] Transaction that was running…

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## [Watch Together not working on Apple TV](https://forums.plex.tv/t/watch-together-not-working-on-apple-tv/893710)

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**Author:** [@madeofmonsters](https://forums.plex.tv/u/madeofmonsters)\
**Replies:** 0\
**Last updated:** [October 28, 2024, 4:21am UTC](https://forums.plex.tv/t/watch-together-not-working-on-apple-tv/893710 "2024-10-28T04:21:12Z")

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When I click the Watch Together button I get the message “Add friends in Users & Sharing to watch together”. Where is that? I have found it nowhere. The tech docs that explain how to do a Watch Together do not match the…

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## [No Download option](https://forums.plex.tv/t/no-download-option/893666)

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**Author:** [@landst26](https://forums.plex.tv/u/landst26)\
**Replies:** 6\
**Last updated:** [October 28, 2024, 12:15am UTC](https://forums.plex.tv/t/no-download-option/893666 "2024-10-28T00:15:06Z")

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Hello, I have a plex pass, but I dont’ see an option to download, on either my windows pc or andriod. I am using the latest versions. The download option just isn’t there. Any thoughts? Thank you!

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## [How to Scan inTV Shows Into Plex Using Nvidia Shield](https://forums.plex.tv/t/how-to-scan-intv-shows-into-plex-using-nvidia-shield/893554)

<div class="topic-metadata">

**Author:** [@ParadiseEarth](https://forums.plex.tv/u/ParadiseEarth)\
**Replies:** 8\
**Last updated:** [October 27, 2024, 8:51pm UTC](https://forums.plex.tv/t/how-to-scan-intv-shows-into-plex-using-nvidia-shield/893554 "2024-10-27T20:51:57Z")

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Since the Nvidia Shield update no longer supports legacy agency, how do I scan in TV Shows? It used to be so easy but not now since Plex has not shown us how.

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## [What Causes This Issue?](https://forums.plex.tv/t/what-causes-this-issue/893324)

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**Author:** [@tjack360](https://forums.plex.tv/u/tjack360)\
**Replies:** 3\
**Last updated:** [October 27, 2024, 8:11pm UTC](https://forums.plex.tv/t/what-causes-this-issue/893324 "2024-10-27T20:11:57Z")

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The top picture is the actual run time of the episode and the bottom picture shows what the run time says when you bring up the episode details. What causes this issue & how do I fix it? The top time in the player is acc…

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## [Dashboard no longer showing codec being used](https://forums.plex.tv/t/dashboard-no-longer-showing-codec-being-used/893654)

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**Author:** [@Schoolbus-Vegabond](https://forums.plex.tv/u/Schoolbus-Vegabond)\
**Replies:** 2\
**Last updated:** [October 27, 2024, 6:11pm UTC](https://forums.plex.tv/t/dashboard-no-longer-showing-codec-being-used/893654 "2024-10-27T18:11:05Z")

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Recently updated the QNAP version of Plex Media Server to version 1.41.1.9057. When logged into the web interface and on my admin account, I’ve noticed that the codec being used to play back media is no longer shown. It…

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## [Opensubtitles.org agent isn't showing](https://forums.plex.tv/t/opensubtitles-org-agent-isnt-showing/893636)

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**Author:** [@Niclas-Lofling](https://forums.plex.tv/u/Niclas-Lofling)\
**Replies:** 3\
**Last updated:** [October 27, 2024, 4:13pm UTC](https://forums.plex.tv/t/opensubtitles-org-agent-isnt-showing/893636 "2024-10-27T16:13:46Z")

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I have a problem regarding opensubtitles.org and fetching subtitles. I get an error then I’m trying to download subtitles, “Can not read subtitles” and when I look under Setting ang Agents I see that I don’t even have O…

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## [How can I change show title?](https://forums.plex.tv/t/how-can-i-change-show-title/893589)

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**Author:** [@nigelpb](https://forums.plex.tv/u/nigelpb)\
**Replies:** 5\
**Last updated:** [October 27, 2024, 3:07pm UTC](https://forums.plex.tv/t/how-can-i-change-show-title/893589 "2024-10-27T15:07:27Z")

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I have a Welsh language show called ‘Cleddau’ which is correctly named by IMDB Unfortunately thetvdb gives it an alternative English title of ’ The One That Got Away’ https://thetvdb.com/series/the-one-that-got-away-4…

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## [Cannot create Collections](https://forums.plex.tv/t/cannot-create-collections/893600)

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**Author:** [@dannyp740](https://forums.plex.tv/u/dannyp740)\
**Replies:** 5\
**Last updated:** [October 27, 2024, 2:56pm UTC](https://forums.plex.tv/t/cannot-create-collections/893600 "2024-10-27T14:56:45Z")

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Plex wont let me create a collection i get Something went wrong. Make sure the server is available and try again. all the time any help would be appreciated

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## [No adds on my own content. Especially for lifetime members!](https://forums.plex.tv/t/no-adds-on-my-own-content-especially-for-lifetime-members/893469)

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**Author:** [@Ifish1](https://forums.plex.tv/u/Ifish1)\
**Replies:** 3\
**Last updated:** [October 27, 2024, 1:11pm UTC](https://forums.plex.tv/t/no-adds-on-my-own-content-especially-for-lifetime-members/893469 "2024-10-27T13:11:27Z")

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We should not have commercials on our own content. Plex wants to put commercials on their content then that is their prerogative but not on my content! As a lifetime member I should at least be given the ability to skip …

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## [Quality limitation on remote connection? 1Mbps](https://forums.plex.tv/t/quality-limitation-on-remote-connection-1mbps/893544)

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**Author:** [@Juanjo\_NAS\_1982](https://forums.plex.tv/u/Juanjo_NAS_1982)\
**Replies:** 5\
**Last updated:** [October 26, 2024, 7:17pm UTC](https://forums.plex.tv/t/quality-limitation-on-remote-connection-1mbps/893544 "2024-10-26T19:17:48Z")

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Hi everyone, For the past week I have noticed a reduction in quality when playing videos on remote connections (not LOCAL). The device’s video settings are at maximum on remote connections, but transcoding is still ena…

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## [Server not running sonic analysis](https://forums.plex.tv/t/server-not-running-sonic-analysis/893505)

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**Author:** [@kajos\_falcon\_googlemail\_com](https://forums.plex.tv/u/kajos_falcon_googlemail_com)\
**Replies:** 2\
**Last updated:** [October 26, 2024, 11:02am UTC](https://forums.plex.tv/t/server-not-running-sonic-analysis/893505 "2024-10-26T11:02:43Z")

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So I moved my setup to a NAS recently. Mostly this has been great and I’m running the linux server. Only issue is we have a large music library and really enjoy the sonic analysis features but the new server doesn’t see…

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## [WebTools - no output format selected](https://forums.plex.tv/t/webtools-no-output-format-selected/893459)

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**Author:** [@dmoor](https://forums.plex.tv/u/dmoor)\
**Replies:** 2\
**Last updated:** [October 26, 2024, 10:41am UTC](https://forums.plex.tv/t/webtools-no-output-format-selected/893459 "2024-10-26T10:41:08Z")

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I am running Webtools on a Mac. When I try to do an export I get the error: I have searched everywhere and can find no place to change this setting.

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## [UltraBlurProcessor Log Messages?](https://forums.plex.tv/t/ultrablurprocessor-log-messages/893375)

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**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 2\
**Last updated:** [October 26, 2024, 7:26am UTC](https://forums.plex.tv/t/ultrablurprocessor-log-messages/893375 "2024-10-26T07:26:39Z")

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Does anyone know what this is related to ? Oct 25, 2024 11:47:11.598 \[140022464391992\] DEBUG - \[UltraBlurProcessor\] Generated for item 219647 in 0 ms. When I do a library scan this comes up over 50 times. I don’t ever…

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## [Nvidia Shield TV Shows Scanner Agent missing](https://forums.plex.tv/t/nvidia-shield-tv-shows-scanner-agent-missing/893464)

<div class="topic-metadata">

**Author:** [@ParadiseEarth](https://forums.plex.tv/u/ParadiseEarth)\
**Replies:** 10\
**Last updated:** [October 26, 2024, 2:57am UTC](https://forums.plex.tv/t/nvidia-shield-tv-shows-scanner-agent-missing/893464 "2024-10-26T02:57:29Z")

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With the most recent Nvidia Shield server update, version 1.4 1.0.9018, it is now impossible to import/see TV shows in Plex that are stored on any hard drive. The Scanner is now missing and the Agent is now missing all o…

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## [Keep entire music library synchronized to mobile device](https://forums.plex.tv/t/keep-entire-music-library-synchronized-to-mobile-device/893345)

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**Author:** [@kolepard](https://forums.plex.tv/u/kolepard)\
**Replies:** 2\
**Last updated:** [October 25, 2024, 11:48pm UTC](https://forums.plex.tv/t/keep-entire-music-library-synchronized-to-mobile-device/893345 "2024-10-25T23:48:00Z")

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I’ve had enough of the locked-down problems with iOS/iPadOS Music. All my music has been ripped and is in Plex. Plexamp works fine when I’m online, but I would like to have the entire music library on my mobile devices…

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## [Clear Previous DVR Schedule Items](https://forums.plex.tv/t/clear-previous-dvr-schedule-items/893265)

<div class="topic-metadata">

**Author:** [@EldonMcGuinness](https://forums.plex.tv/u/EldonMcGuinness)\
**Replies:** 2\
**Last updated:** [October 25, 2024, 2:07am UTC](https://forums.plex.tv/t/clear-previous-dvr-schedule-items/893265 "2024-10-25T02:07:06Z")

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Is there a way to clear out the data for previously recorded shows? I tried deleting the tuner and also tried the database command here to “completely remove” the DVR, however, nothing seems to clear this listing. # …

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## [Gather playlist files in a folder for DJing?](https://forums.plex.tv/t/gather-playlist-files-in-a-folder-for-djing/893323)

<div class="topic-metadata">

**Author:** [@funkingkyle](https://forums.plex.tv/u/funkingkyle)\
**Replies:** 0\
**Last updated:** [October 24, 2024, 8:57pm UTC](https://forums.plex.tv/t/gather-playlist-files-in-a-folder-for-djing/893323 "2024-10-24T20:57:52Z")

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I use Plex/Plexamp for basically all of my music listening. I have playlists for songs I want to export on a drive to DJ with. Is there a way to automate this process so I don’t have to search out the actual track files …

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## [Do MKV Chapter Names Assist TV Show Intro/Credits Detection?](https://forums.plex.tv/t/do-mkv-chapter-names-assist-tv-show-intro-credits-detection/893311)

<div class="topic-metadata">

**Author:** [@Apshai](https://forums.plex.tv/u/Apshai)\
**Replies:** 1\
**Last updated:** [October 24, 2024, 7:38pm UTC](https://forums.plex.tv/t/do-mkv-chapter-names-assist-tv-show-intro-credits-detection/893311 "2024-10-24T19:38:26Z")

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Plex Intro/Credit Skip is a great feature. My understanding is it uses audio mainly for analysis. Can Plex take advantage of MKV Chapters to determine Intros/Credits? Would naming a specific chapters “Intro” and “Credit…

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## [Decksdark](https://forums.plex.tv/t/decksdark/893297)

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**Author:** [@nomoreblo](https://forums.plex.tv/u/nomoreblo)\
**Replies:** 1\
**Last updated:** [October 24, 2024, 4:43pm UTC](https://forums.plex.tv/t/decksdark/893297 "2024-10-24T16:43:50Z")

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The short film “Decksdark” is listed on Plex library but is unavailable for streaming. Is there any visibility on when it will become available?

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