# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=77

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 78

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## [Cannot get acces to photos on Plex server, however on plex photo app it works](https://forums.plex.tv/t/cannot-get-acces-to-photos-on-plex-server-however-on-plex-photo-app-it-works/889306)

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**Author:** [@kuhnkar](https://forums.plex.tv/u/kuhnkar)\
**Replies:** 0\
**Last updated:** [September 23, 2024, 7:26pm UTC](https://forums.plex.tv/t/cannot-get-acces-to-photos-on-plex-server-however-on-plex-photo-app-it-works/889306 "2024-09-23T19:26:30Z")

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When trying to open uploaded photos on Plex, the server says “unknown error”. I am also using the plex photo app on my cellphone and that perfectly works. Does anybody have an idea what the issue might be. Many thanks

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## [Status of credits and opening titles indexing](https://forums.plex.tv/t/status-of-credits-and-opening-titles-indexing/888730)

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**Author:** [@cory\_l](https://forums.plex.tv/u/cory_l)\
**Replies:** 4\
**Last updated:** [September 23, 2024, 5:03pm UTC](https://forums.plex.tv/t/status-of-credits-and-opening-titles-indexing/888730 "2024-09-23T17:03:45Z")

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Hi, just signed up for Plex pass lifetime today (finally). I triggered a movie manually to search for end credits. The settings should be fkr scheduled tasks to run to do this. I suspect it will take quite a while to go …

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## [No metadata when tv shows added](https://forums.plex.tv/t/no-metadata-when-tv-shows-added/889162)

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**Author:** [@jhmc93](https://forums.plex.tv/u/jhmc93)\
**Replies:** 0\
**Last updated:** [September 22, 2024, 12:27pm UTC](https://forums.plex.tv/t/no-metadata-when-tv-shows-added/889162 "2024-09-22T12:27:30Z")

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Hello, Plex has a new metadata system as far as I know, so if I use thetvdb or moviedb it comes up saying it’s a legacy library and I need to update library, The problem I have is ever since I’ve updated a library, whe…

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## [Plexamp features in Sonos integration and other API driven clients](https://forums.plex.tv/t/plexamp-features-in-sonos-integration-and-other-api-driven-clients/889139)

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**Author:** [@sjorsvb](https://forums.plex.tv/u/sjorsvb)\
**Replies:** 0\
**Last updated:** [September 22, 2024, 8:31am UTC](https://forums.plex.tv/t/plexamp-features-in-sonos-integration-and-other-api-driven-clients/889139 "2024-09-22T08:31:11Z")

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Hi, I really love the features Plexamp has, like mood radio, artist collections, most played in a certain month, etc. It’s really great. However, I would really like to be able to use these features in other clients as …

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## [Error code 422 when trying to add a friend](https://forums.plex.tv/t/error-code-422-when-trying-to-add-a-friend/875977)

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**Author:** [@zacwhite15](https://forums.plex.tv/u/zacwhite15)\
**Replies:** 5\
**Last updated:** [September 21, 2024, 7:49pm UTC](https://forums.plex.tv/t/error-code-422-when-trying-to-add-a-friend/875977 "2024-09-21T19:49:25Z")

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so i am nowhere near the limit for friends but i am getting “request failed with status code 422” when trying to add a friend in Plex. any idea whats going on?

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## [Decoding with Apple TV](https://forums.plex.tv/t/decoding-with-apple-tv/888895)

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**Author:** [@slippindylan](https://forums.plex.tv/u/slippindylan)\
**Replies:** 3\
**Last updated:** [September 21, 2024, 5:41pm UTC](https://forums.plex.tv/t/decoding-with-apple-tv/888895 "2024-09-21T17:41:20Z")

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I currently use Synology’s 1520+ at home, and the plex server deployed on Synology, but the decoding ability of Synology is worrying. For this reason, I bought a new Apple TV4k and installed plex, but the decoding is sti…

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## [Hey Plex can we fix collections there's a problem with them](https://forums.plex.tv/t/hey-plex-can-we-fix-collections-theres-a-problem-with-them/888893)

<div class="topic-metadata">

**Author:** [@manslayerms](https://forums.plex.tv/u/manslayerms)\
**Replies:** 9\
**Last updated:** [September 21, 2024, 12:23pm UTC](https://forums.plex.tv/t/hey-plex-can-we-fix-collections-theres-a-problem-with-them/888893 "2024-09-21T12:23:20Z")

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After a couple updates ago the collections that are in folders and set to combine them all used to show all the items in that folder up to four on the front of it all of a sudden it doesn’t anymore now it just shows one …

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## [Manual access to Plex Series Agent?](https://forums.plex.tv/t/manual-access-to-plex-series-agent/888948)

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**Author:** [@nurbles](https://forums.plex.tv/u/nurbles)\
**Replies:** 7\
**Last updated:** [September 21, 2024, 12:06pm UTC](https://forums.plex.tv/t/manual-access-to-plex-series-agent/888948 "2024-09-21T12:06:26Z")

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I’m trying to add a number of Top Gear specials. I used themoviedb.org’s list of specials to get the correct episode numbers. Sadly, the Plex Series Agent has assigned totally different titles to those episodes. I che…

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## [NAS Recommendations](https://forums.plex.tv/t/nas-recommendations/887882)

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**Author:** [@CJT-80](https://forums.plex.tv/u/CJT-80)\
**Replies:** 7\
**Last updated:** [September 20, 2024, 2:31pm UTC](https://forums.plex.tv/t/nas-recommendations/887882 "2024-09-20T14:31:22Z")

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Hi There, I am fairly new to Plex and very new to the Forums. I presently have a WD My Cloud EX2 Ultra 3TB, which I am looking at “upgrading”. I ultimately want to start afresh with a new NAS which I can run Plex on a…

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## [Plex and Roku](https://forums.plex.tv/t/plex-and-roku/888934)

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**Author:** [@csa4140](https://forums.plex.tv/u/csa4140)\
**Replies:** 0\
**Last updated:** [September 20, 2024, 2:14pm UTC](https://forums.plex.tv/t/plex-and-roku/888934 "2024-09-20T14:14:53Z")

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I just bought a Roku 50 inch Select Series television. Files that are .265 and mkv will only play audio and no video. MP4 files are fine. MKV and .265 files play fine on the Fire TV Stick. Strange!

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## [Largest supported capacity for servers and libraries](https://forums.plex.tv/t/largest-supported-capacity-for-servers-and-libraries/862287)

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**Author:** [@Temlakos](https://forums.plex.tv/u/Temlakos)\
**Replies:** 5\
**Last updated:** [September 20, 2024, 11:44am UTC](https://forums.plex.tv/t/largest-supported-capacity-for-servers-and-libraries/862287 "2024-09-20T11:44:27Z")

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My libraries are currently spread across three servers with a total capacity of 140 TB. I’m thinking to consolidate them into one server with capacity at least 200 TB. I have 10,500 movies, maybe 100 shows, 500 albums, o…

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## [Passout protection ignored casting from Android phone to Chromecast](https://forums.plex.tv/t/passout-protection-ignored-casting-from-android-phone-to-chromecast/888326)

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**Author:** [@toolfan2k4](https://forums.plex.tv/u/toolfan2k4)\
**Replies:** 1\
**Last updated:** [September 19, 2024, 11:37pm UTC](https://forums.plex.tv/t/passout-protection-ignored-casting-from-android-phone-to-chromecast/888326 "2024-09-19T23:37:57Z")

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Hi Everyone, I posted in General because I am unsure if the client or the server causes this. I noticed searching the forums a bug back in May, but that was casting to Google TV. My Chromecast is a non-Google TV device. …

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## [Wrong metadata assigned to my "home movies"](https://forums.plex.tv/t/wrong-metadata-assigned-to-my-home-movies/888817)

<div class="topic-metadata">

**Author:** [@sethman90](https://forums.plex.tv/u/sethman90)\
**Replies:** 4\
**Last updated:** [September 19, 2024, 9:30pm UTC](https://forums.plex.tv/t/wrong-metadata-assigned-to-my-home-movies/888817 "2024-09-19T21:30:04Z")

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I just moved all my pictures/videos to a new laptop and reinstalled Plex. After the initial scan a bunch of my home movies are tagged with metadata from actual movies so that the wrong title is associated with the mp4 cl…

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## [No watchlist option for adult movies available](https://forums.plex.tv/t/no-watchlist-option-for-adult-movies-available/888850)

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**Author:** [@sudo32](https://forums.plex.tv/u/sudo32)\
**Replies:** 0\
**Last updated:** [September 19, 2024, 7:56pm UTC](https://forums.plex.tv/t/no-watchlist-option-for-adult-movies-available/888850 "2024-09-19T19:56:02Z")

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Why is it not possible to put an adult movie onto the watchlist? The option is missing on any platform. Nvidia Shield, Android phone and windows pc plex apps. This occurs with any movie that has the genre “adult”.

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## [Best Plex product to use as controller for Eversolo DPM-A8](https://forums.plex.tv/t/best-plex-product-to-use-as-controller-for-eversolo-dpm-a8/888838)

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**Author:** [@k0g](https://forums.plex.tv/u/k0g)\
**Replies:** 0\
**Last updated:** [September 19, 2024, 5:47pm UTC](https://forums.plex.tv/t/best-plex-product-to-use-as-controller-for-eversolo-dpm-a8/888838 "2024-09-19T17:47:42Z")

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I have an Eversolo DMP-A8 streamer/DAC/Library server. What is the appropriate Plex product to download to my Samsung Galaxy S20 FE 5G phone to use as a remote/controller for streaming my music library. The server (West…

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## [Plex won't recognize seasons 1&2 of "Twin Peaks"](https://forums.plex.tv/t/plex-wont-recognize-seasons-1-2-of-twin-peaks/888831)

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**Author:** [@StephanJefferson](https://forums.plex.tv/u/StephanJefferson)\
**Replies:** 2\
**Last updated:** [September 19, 2024, 5:04pm UTC](https://forums.plex.tv/t/plex-wont-recognize-seasons-1-2-of-twin-peaks/888831 "2024-09-19T17:04:54Z")

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I have all three seasons of twin peaks on my Plex server. The problem is that Plex will not recognize the first two seasons, and I assume is because the first two seasons are from the '90s and season 3 is from 2017 I ha…

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## [Not receiving password reset emails](https://forums.plex.tv/t/not-receiving-password-reset-emails/888804)

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**Author:** [@christopherross526](https://forums.plex.tv/u/christopherross526)\
**Replies:** 1\
**Last updated:** [September 19, 2024, 1:38pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/888804 "2024-09-19T13:38:52Z")

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I need to do a password reset but the emails to do so aren’t coming through - I’ve tried about a dozen times and checked my junk email folder. Is there an admin who can force a password reset for me?

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## [Alphabetical playlist](https://forums.plex.tv/t/alphabetical-playlist/888801)

<div class="topic-metadata">

**Author:** [@Plexies](https://forums.plex.tv/u/Plexies)\
**Replies:** 0\
**Last updated:** [September 19, 2024, 1:10pm UTC](https://forums.plex.tv/t/alphabetical-playlist/888801 "2024-09-19T13:10:42Z")

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Hello I have a large playlist. Ia here a possibility to set de playlist in alphabetical order? The reasons is simple, i would like to remove duplicate songs. Or is rhere another way to find duplicates in a lage playli…

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## [Hey Plex can we please get the ability to select certain folders for transcoding](https://forums.plex.tv/t/hey-plex-can-we-please-get-the-ability-to-select-certain-folders-for-transcoding/888762)

<div class="topic-metadata">

**Author:** [@manslayerms](https://forums.plex.tv/u/manslayerms)\
**Replies:** 0\
**Last updated:** [September 19, 2024, 5:50am UTC](https://forums.plex.tv/t/hey-plex-can-we-please-get-the-ability-to-select-certain-folders-for-transcoding/888762 "2024-09-19T05:50:48Z")

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Can we get please get the ability to select folders individually for transcoding when we add our media. As in the ability to say hey TV shows I want to transcode at this rate or this quality and then movies I want to tra…

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## [Update and clarification using Plex Dance](https://forums.plex.tv/t/update-and-clarification-using-plex-dance/888724)

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**Author:** [@go\_trism\_gmail\_com](https://forums.plex.tv/u/go_trism_gmail_com)\
**Replies:** 1\
**Last updated:** [September 19, 2024, 3:06am UTC](https://forums.plex.tv/t/update-and-clarification-using-plex-dance/888724 "2024-09-19T03:06:50Z")

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I have updated my music files fixing metadata and file structure and ready to swap out the files. Its been awhile since I’ve had to do the Plex Dance and was reading up on it. I found a thread from 2019 that implied upda…

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## [Initial D S4 title is out of sync with the metadata. How to solve it?](https://forums.plex.tv/t/initial-d-s4-title-is-out-of-sync-with-the-metadata-how-to-solve-it/888673)

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**Author:** [@Siaomo](https://forums.plex.tv/u/Siaomo)\
**Replies:** 2\
**Last updated:** [September 18, 2024, 5:30pm UTC](https://forums.plex.tv/t/initial-d-s4-title-is-out-of-sync-with-the-metadata-how-to-solve-it/888673 "2024-09-18T17:30:24Z")

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Initial D S4 title is out of sync with the metadata. How to solve it? I use themoviedb to match But recently I found that the title and description data of my Season 4 episodes 1~14 are completely wrong. They are the t…

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## [Make Playlists searchable!](https://forums.plex.tv/t/make-playlists-searchable/888616)

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**Author:** [@Colors-Studios](https://forums.plex.tv/u/Colors-Studios)\
**Replies:** 2\
**Last updated:** [September 18, 2024, 1:39pm UTC](https://forums.plex.tv/t/make-playlists-searchable/888616 "2024-09-18T13:39:26Z")

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Is there any reason why playlists are not searchable? I drive myself batty every time I update my main playlist having to scroll through hundreds of songs to see if the one I’m adding already exists.

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## [DELETE A MOVIE : important please](https://forums.plex.tv/t/delete-a-movie-important-please/888290)

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**Author:** [@elfiebourdon](https://forums.plex.tv/u/elfiebourdon)\
**Replies:** 3\
**Last updated:** [September 18, 2024, 12:58pm UTC](https://forums.plex.tv/t/delete-a-movie-important-please/888290 "2024-09-18T12:58:18Z")

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Hello ! So as you can see in the title this is extremely important, I am reaching out to someone who knows how the website works. A few months ago, me and my friends made a mistake of uploeading a picture on TMDB for a m…

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## [Poster naming](https://forums.plex.tv/t/poster-naming/885557)

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**Author:** [@Rickt1962](https://forums.plex.tv/u/Rickt1962)\
**Replies:** 17\
**Last updated:** [September 18, 2024, 11:55am UTC](https://forums.plex.tv/t/poster-naming/885557 "2024-09-18T11:55:01Z")

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Quick question for PLEX engineers. Does PLEX recognize File naming in this structure?

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## [N100 struggle as soon as I enable PGS subtitles. no subtitle hw transcoding?](https://forums.plex.tv/t/n100-struggle-as-soon-as-i-enable-pgs-subtitles-no-subtitle-hw-transcoding/888453)

<div class="topic-metadata">

**Author:** [@andreww4Real](https://forums.plex.tv/u/andreww4Real)\
**Replies:** 8\
**Last updated:** [September 18, 2024, 8:35am UTC](https://forums.plex.tv/t/n100-struggle-as-soon-as-i-enable-pgs-subtitles-no-subtitle-hw-transcoding/888453 "2024-09-18T08:35:35Z")

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Version1.41.0.8992 On tautulli It shows almost 4.0 speed on a 4k transcode and runs very well. However, as soon as I enable PGS subtitles it goes down to 0.6 and freezes, with the “server not powerfull enough” message. …

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## [Newbie question: There are no locations currently available for this title](https://forums.plex.tv/t/newbie-question-there-are-no-locations-currently-available-for-this-title/888545)

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**Author:** [@k1\_vapor](https://forums.plex.tv/u/k1_vapor)\
**Replies:** 2\
**Last updated:** [September 18, 2024, 8:24am UTC](https://forums.plex.tv/t/newbie-question-there-are-no-locations-currently-available-for-this-title/888545 "2024-09-18T08:24:43Z")

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Just signed up for a Plex account, trying to watch my first film and this message appears: There are no locations currently available for this title. How do I get to watch the film? Thanks.

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## [Setting up photo folders](https://forums.plex.tv/t/setting-up-photo-folders/888603)

<div class="topic-metadata">

**Author:** [@Cuzitny](https://forums.plex.tv/u/Cuzitny)\
**Replies:** 0\
**Last updated:** [September 18, 2024, 2:07am UTC](https://forums.plex.tv/t/setting-up-photo-folders/888603 "2024-09-18T02:07:46Z")

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I have my photos set up in folders by year and then by month or event. That second level seems to be crashing Plex. I get “something went wrong, an unexpected error occurred.” Is there a way to leave it the way I have it…

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## [Forgot password link not working](https://forums.plex.tv/t/forgot-password-link-not-working/888551)

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**Author:** [@jacksquat](https://forums.plex.tv/u/jacksquat)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 6:54pm UTC](https://forums.plex.tv/t/forgot-password-link-not-working/888551 "2024-09-17T18:54:18Z")

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Hello. Long time lifetime plexpass subscriber here and I can’t seem to login anymore. I’ve tried the “forgot password” link, but I never receive the link. The account I’m posting on here is a 2nd account created for s…

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## [My post from fireside 2024 was missed](https://forums.plex.tv/t/my-post-from-fireside-2024-was-missed/887267)

<div class="topic-metadata">

**Author:** [@itsamezachary](https://forums.plex.tv/u/itsamezachary)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 2:47pm UTC](https://forums.plex.tv/t/my-post-from-fireside-2024-was-missed/887267 "2024-09-17T14:47:59Z")

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I made a post in the fireside QA, but never got a response. Interested to know the Plex team’s thoughts. Plex Fireside in the Forum 2024 - #239 by itsamezachary

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## [Some feedback on the new Plex Auto-Sync help page](https://forums.plex.tv/t/some-feedback-on-the-new-plex-auto-sync-help-page/888493)

<div class="topic-metadata">

**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 3\
**Last updated:** [September 17, 2024, 2:26pm UTC](https://forums.plex.tv/t/some-feedback-on-the-new-plex-auto-sync-help-page/888493 "2024-09-17T14:26:31Z")

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This page can be found here: https://support.plex.tv/articles/auto-sync-subtitles/ I think it would help to set expectations since there are many reasons why a subtitle can’t be synced. And rather than people thinkin…

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