# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=78

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 79

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## [Newbie question: There are no locations currently available for this title](https://forums.plex.tv/t/newbie-question-there-are-no-locations-currently-available-for-this-title/888545)

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**Author:** [@k1\_vapor](https://forums.plex.tv/u/k1_vapor)\
**Replies:** 2\
**Last updated:** [September 18, 2024, 8:24am UTC](https://forums.plex.tv/t/newbie-question-there-are-no-locations-currently-available-for-this-title/888545 "2024-09-18T08:24:43Z")

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Just signed up for a Plex account, trying to watch my first film and this message appears: There are no locations currently available for this title. How do I get to watch the film? Thanks.

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## [Setting up photo folders](https://forums.plex.tv/t/setting-up-photo-folders/888603)

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**Author:** [@Cuzitny](https://forums.plex.tv/u/Cuzitny)\
**Replies:** 0\
**Last updated:** [September 18, 2024, 2:07am UTC](https://forums.plex.tv/t/setting-up-photo-folders/888603 "2024-09-18T02:07:46Z")

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I have my photos set up in folders by year and then by month or event. That second level seems to be crashing Plex. I get “something went wrong, an unexpected error occurred.” Is there a way to leave it the way I have it…

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## [Forgot password link not working](https://forums.plex.tv/t/forgot-password-link-not-working/888551)

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**Author:** [@jacksquat](https://forums.plex.tv/u/jacksquat)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 6:54pm UTC](https://forums.plex.tv/t/forgot-password-link-not-working/888551 "2024-09-17T18:54:18Z")

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Hello. Long time lifetime plexpass subscriber here and I can’t seem to login anymore. I’ve tried the “forgot password” link, but I never receive the link. The account I’m posting on here is a 2nd account created for s…

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## [My post from fireside 2024 was missed](https://forums.plex.tv/t/my-post-from-fireside-2024-was-missed/887267)

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**Author:** [@itsamezachary](https://forums.plex.tv/u/itsamezachary)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 2:47pm UTC](https://forums.plex.tv/t/my-post-from-fireside-2024-was-missed/887267 "2024-09-17T14:47:59Z")

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I made a post in the fireside QA, but never got a response. Interested to know the Plex team’s thoughts. Plex Fireside in the Forum 2024 - #239 by itsamezachary

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## [Some feedback on the new Plex Auto-Sync help page](https://forums.plex.tv/t/some-feedback-on-the-new-plex-auto-sync-help-page/888493)

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**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 3\
**Last updated:** [September 17, 2024, 2:26pm UTC](https://forums.plex.tv/t/some-feedback-on-the-new-plex-auto-sync-help-page/888493 "2024-09-17T14:26:31Z")

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This page can be found here: https://support.plex.tv/articles/auto-sync-subtitles/ I think it would help to set expectations since there are many reasons why a subtitle can’t be synced. And rather than people thinkin…

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## [Suggested Update to the Linux Tip for Mounting External Hard Drives](https://forums.plex.tv/t/suggested-update-to-the-linux-tip-for-mounting-external-hard-drives/888403)

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**Author:** [@stangdaman](https://forums.plex.tv/u/stangdaman)\
**Replies:** 1\
**Last updated:** [September 16, 2024, 7:55pm UTC](https://forums.plex.tv/t/suggested-update-to-the-linux-tip-for-mounting-external-hard-drives/888403 "2024-09-16T19:55:58Z")

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Hi new here so sorry if this isn’t the right way to do this. I didn’t see a way to just put this in a reply to Linux Tips - #2 by ChuckPa, looked like it was locked, but I thought I would just mention that this was enorm…

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## [A movie is buggy in the Plex cloud](https://forums.plex.tv/t/a-movie-is-buggy-in-the-plex-cloud/888432)

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**Author:** [@d2freak](https://forums.plex.tv/u/d2freak)\
**Replies:** 3\
**Last updated:** [September 16, 2024, 6:25pm UTC](https://forums.plex.tv/t/a-movie-is-buggy-in-the-plex-cloud/888432 "2024-09-16T18:25:00Z")

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This movie: https://watch.plex.tv/movie/creepshow The actors are missing, and it gets no collection. Can this be looked at?

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## [Plex Membership in the UK](https://forums.plex.tv/t/plex-membership-in-the-uk/888385)

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**Author:** [@music\_and\_stuff\_virginmedia\_com](https://forums.plex.tv/u/music_and_stuff_virginmedia_com)\
**Replies:** 6\
**Last updated:** [September 16, 2024, 3:20pm UTC](https://forums.plex.tv/t/plex-membership-in-the-uk/888385 "2024-09-16T15:20:27Z")

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I get the occasional email suggesting I get a Plex Pass. I am in the UK and so wanted to know what I would get if I got the Plex Pass bearing in mind the cost seems to be in dollars. Is there a link that lists what ben…

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## [Not authorized. You do not have access to this server](https://forums.plex.tv/t/not-authorized-you-do-not-have-access-to-this-server/888365)

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**Author:** [@skylinete](https://forums.plex.tv/u/skylinete)\
**Replies:** 0\
**Last updated:** [September 16, 2024, 1:12am UTC](https://forums.plex.tv/t/not-authorized-you-do-not-have-access-to-this-server/888365 "2024-09-16T01:12:08Z")

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Getting this message every time I log in to my server. Novice user, never had an issue for 8+ years. Can’t seem to fix it. I also have a friends library who shares with me and no issue viewing that for some reason. Any…

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## [Orientation issues with home videos](https://forums.plex.tv/t/orientation-issues-with-home-videos/888361)

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**Author:** [@2131a](https://forums.plex.tv/u/2131a)\
**Replies:** 0\
**Last updated:** [September 16, 2024, 12:44am UTC](https://forums.plex.tv/t/orientation-issues-with-home-videos/888361 "2024-09-16T00:44:00Z")

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When watching videos using PLEX or the PLEX server taken with my iPhone 15 in portrait mode, they don’t orient properly. The portrait type videos play in landscape mode. On my pc, where I have my PLEX server, resides, th…

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## [Plex Database Corruption issue](https://forums.plex.tv/t/plex-database-corruption-issue/888154)

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**Author:** [@Unibrowser](https://forums.plex.tv/u/Unibrowser)\
**Replies:** 5\
**Last updated:** [September 15, 2024, 5:14pm UTC](https://forums.plex.tv/t/plex-database-corruption-issue/888154 "2024-09-15T17:14:24Z")

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I noticed yesterday that for the past few days new content was not being picked up by Plex. I did the Plex dance. I did just about everything. Then I stumbled upon @ChuckPa github about the DBRepair script to correct the…

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## [Help with a home screen setup](https://forums.plex.tv/t/help-with-a-home-screen-setup/888251)

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**Author:** [@aury64](https://forums.plex.tv/u/aury64)\
**Replies:** 2\
**Last updated:** [September 15, 2024, 8:16am UTC](https://forums.plex.tv/t/help-with-a-home-screen-setup/888251 "2024-09-15T08:16:51Z")

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Hi, I am usado Plex server Version 4.136.1 with my movie library and I could use some help with a home screen configuration. How can I configure the home screen so that only continue to watch and unseen titles are displa…

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## [Please help me - I can't add a movie or TV show and lost all music](https://forums.plex.tv/t/please-help-me-i-cant-add-a-movie-or-tv-show-and-lost-all-music/888226)

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**Author:** [@jamesmcintire](https://forums.plex.tv/u/jamesmcintire)\
**Replies:** 0\
**Last updated:** [September 14, 2024, 6:39pm UTC](https://forums.plex.tv/t/please-help-me-i-cant-add-a-movie-or-tv-show-and-lost-all-music/888226 "2024-09-14T18:39:50Z")

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Hi, I have lost all of my Music library and any movie or TV show I put in my library will not play (it shows a error code: s1001 (network). It all started a few weeks ago when Windows did an automatic update, when I r…

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## [Ripping A DVD Of Promo Videos](https://forums.plex.tv/t/ripping-a-dvd-of-promo-videos/888117)

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**Author:** [@vorno](https://forums.plex.tv/u/vorno)\
**Replies:** 2\
**Last updated:** [September 14, 2024, 2:43pm UTC](https://forums.plex.tv/t/ripping-a-dvd-of-promo-videos/888117 "2024-09-14T14:43:26Z")

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I’ve just bought Peter Gabriel : Play. It’s a collection of twenty three different promo videos. Any advice on how to categorise this so that it is recognised would be much appreciated.

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## [Unable to play any files on plex](https://forums.plex.tv/t/unable-to-play-any-files-on-plex/888153)

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**Author:** [@rae1963](https://forums.plex.tv/u/rae1963)\
**Replies:** 1\
**Last updated:** [September 14, 2024, 5:01am UTC](https://forums.plex.tv/t/unable-to-play-any-files-on-plex/888153 "2024-09-14T05:01:28Z")

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Hi, I downloaded a codex x265 on my computer and now that I have done that, I am unable to play any files on plex on my smart tv. I can play the file in my plex app on my computer but it won’t play when I stream the show…

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## [Including Songs from Different Servers in the Same Playlist](https://forums.plex.tv/t/including-songs-from-different-servers-in-the-same-playlist/888140)

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**Author:** [@rkelley65](https://forums.plex.tv/u/rkelley65)\
**Replies:** 0\
**Last updated:** [September 13, 2024, 11:07pm UTC](https://forums.plex.tv/t/including-songs-from-different-servers-in-the-same-playlist/888140 "2024-09-13T23:07:50Z")

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I have two different Plex servers. Until recently, I was able to add songs from one server to a playlist on the other server. However, now it appears that I am able to add songs only to playlists on the same server. Has…

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## [Few questions about the future](https://forums.plex.tv/t/few-questions-about-the-future/888062)

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**Author:** [@MoldyTaint](https://forums.plex.tv/u/MoldyTaint)\
**Replies:** 4\
**Last updated:** [September 13, 2024, 5:36am UTC](https://forums.plex.tv/t/few-questions-about-the-future/888062 "2024-09-13T05:36:16Z")

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When I first started my homelab one my first installs was Plex. Being able to take all of our dvds and put them into a collection for the family made me feel awesome. However there were some things that I was starting to…

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## [Plexamp and Plex Photos on Android TV Nvidia Shield](https://forums.plex.tv/t/plexamp-and-plex-photos-on-android-tv-nvidia-shield/888052)

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**Author:** [@gregcagle](https://forums.plex.tv/u/gregcagle)\
**Replies:** 1\
**Last updated:** [September 13, 2024, 12:27am UTC](https://forums.plex.tv/t/plexamp-and-plex-photos-on-android-tv-nvidia-shield/888052 "2024-09-13T00:27:21Z")

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According to today’s announcement, Plex will be removing the Music and Photos content functionality from the main Plex app in order to focus on content-specific apps. Neither Plexamp or the Plex Photo beta are supported …

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## [How do we skip the Quantum Leap double intros?](https://forums.plex.tv/t/how-do-we-skip-the-quantum-leap-double-intros/887977)

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**Author:** [@kamhouse](https://forums.plex.tv/u/kamhouse)\
**Replies:** 3\
**Last updated:** [September 12, 2024, 10:37pm UTC](https://forums.plex.tv/t/how-do-we-skip-the-quantum-leap-double-intros/887977 "2024-09-12T22:37:09Z")

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Quantum Leap of has two intros basically throughout the entire series. The narration intro at the very beginning that describes the premise of the show and the musical intro a few minutes in. How can we setup intro skip…

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## [Skip intro stopped working after paying for Plex Pass](https://forums.plex.tv/t/skip-intro-stopped-working-after-paying-for-plex-pass/887980)

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**Author:** [@Ramrunner](https://forums.plex.tv/u/Ramrunner)\
**Replies:** 2\
**Last updated:** [September 12, 2024, 10:32pm UTC](https://forums.plex.tv/t/skip-intro-stopped-working-after-paying-for-plex-pass/887980 "2024-09-12T22:32:48Z")

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Really strange one. Obtained a Plex Pass trial. Liked what I saw especially the ability to skip intros on my own content. Was working fantastically. Trial ended. Missed the skip intro buttons and paid for Lifetime Plex…

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## [Fedora 41 will retire Python 2.7](https://forums.plex.tv/t/fedora-41-will-retire-python-2-7/888001)

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**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 1\
**Last updated:** [September 12, 2024, 6:25pm UTC](https://forums.plex.tv/t/fedora-41-will-retire-python-2-7/888001 "2024-09-12T18:25:37Z")

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I’m not sure if plex uses python 2 for any of its functions but just in case it does fedora 41 plan on retiring it. They state Changes/RetirePython2.7 - Fedora Project Wiki - There will be no Python 2 in Fedora 41+ othe…

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## [Reorder "Recently Added TV", "Recently Added Movies" etc](https://forums.plex.tv/t/reorder-recently-added-tv-recently-added-movies-etc/887967)

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**Author:** [@tramp78](https://forums.plex.tv/u/tramp78)\
**Replies:** 2\
**Last updated:** [September 12, 2024, 3:07pm UTC](https://forums.plex.tv/t/reorder-recently-added-tv-recently-added-movies-etc/887967 "2024-09-12T15:07:35Z")

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I seem to remember that my home pace was organized as “Continue watching”, “Recently added Movies”, “Recently added TV”, and “Recently added Music”. Now after continue watching it is music, TV, movies. Is it possible to …

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## [Dynamic movie posters or background?](https://forums.plex.tv/t/dynamic-movie-posters-or-background/887853)

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**Author:** [@Black\_Winter](https://forums.plex.tv/u/Black_Winter)\
**Replies:** 2\
**Last updated:** [September 11, 2024, 3:33pm UTC](https://forums.plex.tv/t/dynamic-movie-posters-or-background/887853 "2024-09-11T15:33:15Z")

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I have a decent collection of dynamic movie posters and backgrounds, I’m curious to know if its possible to add them to my collections? even if I host the image (gifs, etc) myself

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## [Plex Pass Questions](https://forums.plex.tv/t/plex-pass-questions/887920)

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**Author:** [@supparerkyoutube](https://forums.plex.tv/u/supparerkyoutube)\
**Replies:** 1\
**Last updated:** [September 11, 2024, 2:54pm UTC](https://forums.plex.tv/t/plex-pass-questions/887920 "2024-09-11T14:54:12Z")

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I have a few questions regarding Plex Pass. I have downloaded Plex on my computer and set it up to stream movies to my Android mobile phone using the same ID that I use on my computer. Currently, when I watch movies on…

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## [Why does plex not see this one movie?](https://forums.plex.tv/t/why-does-plex-not-see-this-one-movie/887883)

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**Author:** [@jeclutt](https://forums.plex.tv/u/jeclutt)\
**Replies:** 4\
**Last updated:** [September 11, 2024, 5:53am UTC](https://forums.plex.tv/t/why-does-plex-not-see-this-one-movie/887883 "2024-09-11T05:53:28Z")

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I got a movie yesterday, bluray, ripped it, converted it to mp4 with handbrake, same settings i’ve always used that have never been a problem. the format is 1080p (not that it would matter). i uploaded it to my nas, le…

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## [A show does not pull data correctly](https://forums.plex.tv/t/a-show-does-not-pull-data-correctly/887329)

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**Author:** [@d2freak](https://forums.plex.tv/u/d2freak)\
**Replies:** 5\
**Last updated:** [September 10, 2024, 1:09pm UTC](https://forums.plex.tv/t/a-show-does-not-pull-data-correctly/887329 "2024-09-10T13:09:33Z")

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This show: Sliders (TV Series 1995-2000) — The Movie Database (TMDB) Season 4 does not get the correct season poster. Somehow Plex doesn’t see it. It sees another poster which is not on TMDB at all, and the selection in…

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## [Is there a way to sort a smart playlist by TV aired date?](https://forums.plex.tv/t/is-there-a-way-to-sort-a-smart-playlist-by-tv-aired-date/887775)

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**Author:** [@ProjectVRD](https://forums.plex.tv/u/ProjectVRD)\
**Replies:** 3\
**Last updated:** [September 10, 2024, 12:44pm UTC](https://forums.plex.tv/t/is-there-a-way-to-sort-a-smart-playlist-by-tv-aired-date/887775 "2024-09-10T12:44:20Z")

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I have that dreaded Pokémon show and was hoping to create a playlist that would order the episodes by TV aired date as the movies are Series 0, the release date sort option in the filter (editing window) only sort’s by t…

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## [Alphabet tabs on media folders](https://forums.plex.tv/t/alphabet-tabs-on-media-folders/887817)

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**Author:** [@NavyRules](https://forums.plex.tv/u/NavyRules)\
**Replies:** 3\
**Last updated:** [September 10, 2024, 12:15pm UTC](https://forums.plex.tv/t/alphabet-tabs-on-media-folders/887817 "2024-09-10T12:15:47Z")

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Hi, I’ve searched for this answer but unable to see it in the forums. If it has been asked before, please forgive the duplication. My issue is this… I use a different naming structure than Plex uses by default for TV s…

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## [Unable to login on web](https://forums.plex.tv/t/unable-to-login-on-web/887768)

<div class="topic-metadata">

**Author:** [@pjadplex](https://forums.plex.tv/u/pjadplex)\
**Replies:** 1\
**Last updated:** [September 10, 2024, 7:35am UTC](https://forums.plex.tv/t/unable-to-login-on-web/887768 "2024-09-10T07:35:09Z")

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One of my Plex users (not the Admin account of my server - a separate user with access) suddenly can’t access Plex through the web (via any of my Windows machines or from my QNAP NAS). The user has 2FA and when I enter …

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## [Plex Hardware](https://forums.plex.tv/t/plex-hardware/887826)

<div class="topic-metadata">

**Author:** [@adoteq](https://forums.plex.tv/u/adoteq)\
**Replies:** 0\
**Last updated:** [September 10, 2024, 6:20am UTC](https://forums.plex.tv/t/plex-hardware/887826 "2024-09-10T06:20:27Z")

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Hi plex forums, Would it be possible for you to integrate plex connect to network streamer applications, like the ones from Cambridge and so? So, to include plex connect (for use with a high quality audio streaming devi…

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