# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=79

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 80

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## [Cache on Android app too large](https://forums.plex.tv/t/cache-on-android-app-too-large/887723)

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**Author:** [@ScoJay](https://forums.plex.tv/u/ScoJay)\
**Replies:** 0\
**Last updated:** [September 9, 2024, 1:38am UTC](https://forums.plex.tv/t/cache-on-android-app-too-large/887723 "2024-09-09T01:38:47Z")

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I’ve downloaded some music onto my phone via Plex, it works great once it finishes downloading, but my phone is now at 99% storage. I have the download storage set to not go too high, but when I check the storage being u…

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## [Unavailable](https://forums.plex.tv/t/unavailable/887716)

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**Author:** [@johnnychillout](https://forums.plex.tv/u/johnnychillout)\
**Replies:** 0\
**Last updated:** [September 8, 2024, 11:03pm UTC](https://forums.plex.tv/t/unavailable/887716 "2024-09-08T23:03:10Z")

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All my movies are now showing unavailable. All my content is on a NAS and the path to the content is correct. And the version I’m using is the most current. For a test I set up a new Plex server on a different computer…

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## [DVD Import MacOS](https://forums.plex.tv/t/dvd-import-macos/887694)

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**Author:** [@swoti](https://forums.plex.tv/u/swoti)\
**Replies:** 2\
**Last updated:** [September 8, 2024, 7:34pm UTC](https://forums.plex.tv/t/dvd-import-macos/887694 "2024-09-08T19:34:58Z")

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Hi… I have some DVDs from concerts of different artists. What is the best way to get this to my Plex? Which tool can you recommend? How can I deal with the frontend menues on the DVDs? Thank you

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## [IPv6 and Local Network auth traffic](https://forums.plex.tv/t/ipv6-and-local-network-auth-traffic/887693)

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**Author:** [@guice666](https://forums.plex.tv/u/guice666)\
**Replies:** 0\
**Last updated:** [September 8, 2024, 4:38pm UTC](https://forums.plex.tv/t/ipv6-and-local-network-auth-traffic/887693 "2024-09-08T16:38:22Z")

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I found this thread, and wondering if there had been any updates, yet? IPv6 remote access for local lan and auth bypass input parser is broken With the upcoming Matter devices, a few of them are now requiring IPv6, mean…

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## [Adjust size of Video Thumbnails (TV)](https://forums.plex.tv/t/adjust-size-of-video-thumbnails-tv/887678)

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**Author:** [@idursb](https://forums.plex.tv/u/idursb)\
**Replies:** 0\
**Last updated:** [September 8, 2024, 1:25pm UTC](https://forums.plex.tv/t/adjust-size-of-video-thumbnails-tv/887678 "2024-09-08T13:25:23Z")

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The images for video are very big on TV. I can only 6 see video thumbnails on screen; then I have to scroll to see more thumbnails. Is there any way to adjust the size of these thumbnails? Thank you very much for your …

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## [Plex content unavailable on web browser](https://forums.plex.tv/t/plex-content-unavailable-on-web-browser/887668)

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**Author:** [@maxime\_147](https://forums.plex.tv/u/maxime_147)\
**Replies:** 0\
**Last updated:** [September 8, 2024, 11:39am UTC](https://forums.plex.tv/t/plex-content-unavailable-on-web-browser/887668 "2024-09-08T11:39:26Z")

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Hi, My Server plex works greet on it. But on my other device since 3 month on firefox, plex show unavailable content, but miraculously that works on the windows app and the fcking android app who are beyond a paywall. …

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## [Statistics - Can I disable content from the Play History, Top Played and so on?](https://forums.plex.tv/t/statistics-can-i-disable-content-from-the-play-history-top-played-and-so-on/887651)

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**Author:** [@Hoggorm](https://forums.plex.tv/u/Hoggorm)\
**Replies:** 0\
**Last updated:** [September 8, 2024, 8:56am UTC](https://forums.plex.tv/t/statistics-can-i-disable-content-from-the-play-history-top-played-and-so-on/887651 "2024-09-08T08:56:38Z")

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Hello, I’ve added some music and films to my kids library and they play this over and over again. The music can play all day long basically. This messes up my statistics on my Plex server. For example one of those “art…

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## [Subtitle issue?](https://forums.plex.tv/t/subtitle-issue/887636)

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**Author:** [@telemachusritter](https://forums.plex.tv/u/telemachusritter)\
**Replies:** 0\
**Last updated:** [September 8, 2024, 3:45am UTC](https://forums.plex.tv/t/subtitle-issue/887636 "2024-09-08T03:45:26Z")

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Ok, so I’ve been watching the Drew Carey show lately (ok, since they added it, often and repeatedly). The first season had no subtitle issues whatsoever. But the subsequent seasons didn’t have subtitles at all the first…

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## [Help please! Plex is Deleting Files from my External Drive](https://forums.plex.tv/t/help-please-plex-is-deleting-files-from-my-external-drive/887438)

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**Author:** [@darrenhamman](https://forums.plex.tv/u/darrenhamman)\
**Replies:** 7\
**Last updated:** [September 7, 2024, 9:39pm UTC](https://forums.plex.tv/t/help-please-plex-is-deleting-files-from-my-external-drive/887438 "2024-09-07T21:39:24Z")

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I am hoping someone here can help me. I searched past discussions and found a couple similar topics but didn’t find a resolution. This has happened to me twice in the past month. I have several sports films/videos on an…

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## [Trying to grant access, error states I don't have any servers connected](https://forums.plex.tv/t/trying-to-grant-access-error-states-i-dont-have-any-servers-connected/887594)

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**Author:** [@ToastMedia](https://forums.plex.tv/u/ToastMedia)\
**Replies:** 1\
**Last updated:** [September 7, 2024, 6:44pm UTC](https://forums.plex.tv/t/trying-to-grant-access-error-states-i-dont-have-any-servers-connected/887594 "2024-09-07T18:44:19Z")

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I recently had to rebuild my server thanks to a drive failure. I finally have everything back up and running and am trying to grant access my family. Like I’ve done many times in the past. I go to “Manage Library Access”…

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## [Subtitles for all users?](https://forums.plex.tv/t/subtitles-for-all-users/887591)

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**Author:** [@LorenzoAdmin](https://forums.plex.tv/u/LorenzoAdmin)\
**Replies:** 0\
**Last updated:** [September 7, 2024, 4:56pm UTC](https://forums.plex.tv/t/subtitles-for-all-users/887591 "2024-09-07T16:56:49Z")

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Hello, I can’t seem to understand how the subtitle works… I have a plex account and I’m admin, I thought that if I add subtitles on my videos all my shared users have the same subtitles. I selected for each account, t…

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## [Sous titre que pour 1 bibliothèque / subtitles only for 1 library](https://forums.plex.tv/t/sous-titre-que-pour-1-bibliotheque-subtitles-only-for-1-library/887530)

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**Author:** [@Alex\_Vrm](https://forums.plex.tv/u/Alex_Vrm)\
**Replies:** 2\
**Last updated:** [September 7, 2024, 6:12am UTC](https://forums.plex.tv/t/sous-titre-que-pour-1-bibliotheque-subtitles-only-for-1-library/887530 "2024-09-07T06:12:53Z")

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Bonjour, J’ai actuellement sur mon plex plusieurs bibliothèques dont, par exemple, films VF et animes VOSTFR. Je veux que les sous titres soient tout le temps activés sur la bibliotheque animé et mais jamais sur la bib…

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## [IP Address Blocked to API route](https://forums.plex.tv/t/ip-address-blocked-to-api-route/887521)

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**Author:** [@messyninja](https://forums.plex.tv/u/messyninja)\
**Replies:** 1\
**Last updated:** [September 7, 2024, 6:03am UTC](https://forums.plex.tv/t/ip-address-blocked-to-api-route/887521 "2024-09-07T06:03:36Z")

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It seems that my IP address is being blocked for any requests that route to plex.tv/api/\*. This started happening about 7 days ago, at least that’s when I noticed the issues. If I attempt to use plex.tv/claim/ the page s…

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## [What happened to the font sizes?](https://forums.plex.tv/t/what-happened-to-the-font-sizes/887430)

<div class="topic-metadata">

**Author:** [@k33813r](https://forums.plex.tv/u/k33813r)\
**Replies:** 6\
**Last updated:** [September 7, 2024, 6:00am UTC](https://forums.plex.tv/t/what-happened-to-the-font-sizes/887430 "2024-09-07T06:00:10Z")

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stupid auto-updating software. why did my font sizes change and how do I make them revert so I can actually read the titles?

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## [Intermittent User Syncing Watch History to Plex](https://forums.plex.tv/t/intermittent-user-syncing-watch-history-to-plex/887480)

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**Author:** [@blackzwe](https://forums.plex.tv/u/blackzwe)\
**Replies:** 0\
**Last updated:** [September 6, 2024, 9:52am UTC](https://forums.plex.tv/t/intermittent-user-syncing-watch-history-to-plex/887480 "2024-09-06T09:52:38Z")

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A while back I made a report concerning watch sync history not syncing well with Plex servers below: Problems seems to recur intermittently. How I notice it is when my watchlist continue watching row is inconsistent w…

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## [Plex rounding down user ratings when set via api](https://forums.plex.tv/t/plex-rounding-down-user-ratings-when-set-via-api/875806)

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**Author:** [@AnonFawkes](https://forums.plex.tv/u/AnonFawkes)\
**Replies:** 22\
**Last updated:** [September 5, 2024, 6:06pm UTC](https://forums.plex.tv/t/plex-rounding-down-user-ratings-when-set-via-api/875806 "2024-09-05T18:06:20Z")

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Using a script like this plex = get\_plex() plogger("connection success", 'info', 'a') new\_rating = round(random.random() \* 10, 1) the\_lib = plex.library.section('Test-Movies') the\_type = the\_lib.type print(f"getting …

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## [Indicate 2FA Login](https://forums.plex.tv/t/indicate-2fa-login/887406)

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**Author:** [@CarstenW](https://forums.plex.tv/u/CarstenW)\
**Replies:** 0\
**Last updated:** [September 5, 2024, 2:36pm UTC](https://forums.plex.tv/t/indicate-2fa-login/887406 "2024-09-05T14:36:10Z")

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Hi there, do you already provide an indication wether 2FA has been used during authentication in a claim? If no: what about such thing? If yes: how to check it from a token consumer (check it on my side)? Kind regard…

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## [How do delete Ghost Servers?](https://forums.plex.tv/t/how-do-delete-ghost-servers/887383)

<div class="topic-metadata">

**Author:** [@vd483](https://forums.plex.tv/u/vd483)\
**Replies:** 1\
**Last updated:** [September 5, 2024, 9:16am UTC](https://forums.plex.tv/t/how-do-delete-ghost-servers/887383 "2024-09-05T09:16:04Z")

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How do I remove an old server that is no longer online? I removed it from the authorized devices list, but it still shows up my friends as having access in the Manage Library Access tab and it shows up on their devices (…

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## [External storage for my plex server](https://forums.plex.tv/t/external-storage-for-my-plex-server/886627)

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**Author:** [@Easyc0re](https://forums.plex.tv/u/Easyc0re)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 5:19pm UTC](https://forums.plex.tv/t/external-storage-for-my-plex-server/886627 "2024-09-04T17:19:28Z")

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Hey everyone! I’m running my PLEX server on an Intel NUC (NUC11PABi7), and I have an external 5 TB storage connected via USB. I’ve realized that the storage space is running out, and I’m looking for options on how to e…

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## [Facebook takedown](https://forums.plex.tv/t/facebook-takedown/887193)

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**Author:** [@FirstAidPoetry](https://forums.plex.tv/u/FirstAidPoetry)\
**Replies:** 11\
**Last updated:** [September 4, 2024, 3:04pm UTC](https://forums.plex.tv/t/facebook-takedown/887193 "2024-09-04T15:04:19Z")

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Anyone else getting takedown requests from Plex, on Facebook? We had a small private group for 5-6 users, just for reporting if the server was down or something had broken. Apparently that was a horrible crime because, …

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## [Weekly Plex email has wrong watch count](https://forums.plex.tv/t/weekly-plex-email-has-wrong-watch-count/887280)

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**Author:** [@nasasky12](https://forums.plex.tv/u/nasasky12)\
**Replies:** 2\
**Last updated:** [September 4, 2024, 10:56am UTC](https://forums.plex.tv/t/weekly-plex-email-has-wrong-watch-count/887280 "2024-09-04T10:56:59Z")

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I might be the only person who actually enjoys these weekly emails about what’s happening with my friends, but the info seems all wrong. The latest email says I have watched 667 episodes this year, which is an insane num…

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## [Export Plex Metadata as CSV or Excel File](https://forums.plex.tv/t/export-plex-metadata-as-csv-or-excel-file/887274)

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**Author:** [@blue946](https://forums.plex.tv/u/blue946)\
**Replies:** 1\
**Last updated:** [September 3, 2024, 11:57pm UTC](https://forums.plex.tv/t/export-plex-metadata-as-csv-or-excel-file/887274 "2024-09-03T23:57:48Z")

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I had a hard drive failure and I am unable to access my movies and TV shows. The Plex server has the metadata for the movies and TV shows I had. Is there anyway to export the metadata from the Plex app so that I can ge…

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## [Desktop App broke after latest update](https://forums.plex.tv/t/desktop-app-broke-after-latest-update/887210)

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**Author:** [@isrdude](https://forums.plex.tv/u/isrdude)\
**Replies:** 0\
**Last updated:** [September 3, 2024, 1:43pm UTC](https://forums.plex.tv/t/desktop-app-broke-after-latest-update/887210 "2024-09-03T13:43:55Z")

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On two of my desktops, after the app was updated, I click on the App, everything comes up per usual with the Plex Main page. I go to the bottom of left side and click on “more”. It brings up the name of my server and all…

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## [Backup and recovery procedure for Plex collections](https://forums.plex.tv/t/backup-and-recovery-procedure-for-plex-collections/886697)

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**Author:** [@mike\_p77](https://forums.plex.tv/u/mike_p77)\
**Replies:** 7\
**Last updated:** [September 3, 2024, 5:28pm UTC](https://forums.plex.tv/t/backup-and-recovery-procedure-for-plex-collections/886697 "2024-09-03T17:28:14Z")

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Collections are pivotal for me in my use of Plex. I have many of them, primarily of you-tube video clips. Several times I have had to uninstall Plex, each time I have had to then reinstall Plex and then manually recrea…

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## [Is Plex now supporting actor name and credit translation like TMDB?](https://forums.plex.tv/t/is-plex-now-supporting-actor-name-and-credit-translation-like-tmdb/876685)

<div class="topic-metadata">

**Author:** [@x1ao4](https://forums.plex.tv/u/x1ao4)\
**Replies:** 12\
**Last updated:** [September 3, 2024, 2:37am UTC](https://forums.plex.tv/t/is-plex-now-supporting-actor-name-and-credit-translation-like-tmdb/876685 "2024-09-03T02:37:03Z")

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TMDB recently launched a new feature supporting the translation of actor names and biographies, meaning that actor information can now be translated into various languages. Plex has traditionally only supported displayin…

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## [Watchlist RSS feeds missing shows](https://forums.plex.tv/t/watchlist-rss-feeds-missing-shows/887135)

<div class="topic-metadata">

**Author:** [@tommyschnabel](https://forums.plex.tv/u/tommyschnabel)\
**Replies:** 0\
**Last updated:** [September 2, 2024, 6:54pm UTC](https://forums.plex.tv/t/watchlist-rss-feeds-missing-shows/887135 "2024-09-02T18:54:22Z")

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Hi, wanted to see if anyone else is having this issue. I have both movies and shows added to my watchlist in plex, but looking at my rss feed only movies show up. Would be great if we could get confirmation that this is…

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## [Renaming TV Show](https://forums.plex.tv/t/renaming-tv-show/887076)

<div class="topic-metadata">

**Author:** [@claynz](https://forums.plex.tv/u/claynz)\
**Replies:** 2\
**Last updated:** [September 2, 2024, 7:15am UTC](https://forums.plex.tv/t/renaming-tv-show/887076 "2024-09-02T07:15:44Z")

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I have two files for a TV Show episode S01E01 (Part 1) S01E01 (Part 2) IMDB and TVDB shows it as one episode, how do I rename it without joining the two files ?

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## [Will not download media now that I have moved to Canada](https://forums.plex.tv/t/will-not-download-media-now-that-i-have-moved-to-canada/887070)

<div class="topic-metadata">

**Author:** [@barrywight](https://forums.plex.tv/u/barrywight)\
**Replies:** 2\
**Last updated:** [September 2, 2024, 6:15am UTC](https://forums.plex.tv/t/will-not-download-media-now-that-i-have-moved-to-canada/887070 "2024-09-02T06:15:22Z")

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Hi. I payed for a lifetime PLEX Pass a few years back, while living in Connecticut. I truly enjoyed all that it offered, including downloading and viewing my own media. I have recently moved from Connecticut to Canada…

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## [Feature request](https://forums.plex.tv/t/feature-request/887051)

<div class="topic-metadata">

**Author:** [@tvan0076](https://forums.plex.tv/u/tvan0076)\
**Replies:** 1\
**Last updated:** [September 2, 2024, 5:09am UTC](https://forums.plex.tv/t/feature-request/887051 "2024-09-02T05:09:45Z")

</div>

I would like to request the ability to add individual TV series to the Home Screen. It would save several clicks if the code isn’t too intrusive.

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## [My account got hacked](https://forums.plex.tv/t/my-account-got-hacked/887043)

<div class="topic-metadata">

**Author:** [@lolofry](https://forums.plex.tv/u/lolofry)\
**Replies:** 2\
**Last updated:** [September 2, 2024, 3:28am UTC](https://forums.plex.tv/t/my-account-got-hacked/887043 "2024-09-02T03:28:53Z")

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Hi, Someone change my email address and password. I did not notice and now the email i got to recover it is no longer valid. Please help. I am still logged in on my computer but can not change the email back.

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