# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=84

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 85

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## [Dnla wont appear in LC net cast from 2013-2015](https://forums.plex.tv/t/dnla-wont-appear-in-lc-net-cast-from-2013-2015/883244)

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**Author:** [@diegomarce5](https://forums.plex.tv/u/diegomarce5)\
**Replies:** 2\
**Last updated:** [July 23, 2024, 2:01pm UTC](https://forums.plex.tv/t/dnla-wont-appear-in-lc-net-cast-from-2013-2015/883244 "2024-07-23T14:01:52Z")

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i migrate form a previous DNLA softwara to plex, and i always use dnla in al my devices ( 2 samsung TV , 2 LG tv and several mobile), but now , with plex lg cannot find dnla plex server ( samsung discover it like before)…

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## [Why am I seeing ads?!?!?!](https://forums.plex.tv/t/why-am-i-seeing-ads/882722)

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**Author:** [@cenotaph](https://forums.plex.tv/u/cenotaph)\
**Replies:** 16\
**Last updated:** [July 23, 2024, 9:59am UTC](https://forums.plex.tv/t/why-am-i-seeing-ads/882722 "2024-07-23T09:59:28Z")

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I have a Plex Pass. WTF is up with running ADS ON MY PLEX content!

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## [Library configuration does not get saved and always stays as Recommended](https://forums.plex.tv/t/library-configuration-does-not-get-saved-and-always-stays-as-recommended/883026)

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**Author:** [@vqjhq](https://forums.plex.tv/u/vqjhq)\
**Replies:** 2\
**Last updated:** [July 22, 2024, 10:12pm UTC](https://forums.plex.tv/t/library-configuration-does-not-get-saved-and-always-stays-as-recommended/883026 "2024-07-22T22:12:02Z")

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Library display configuration

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## [Need to change email, but new one is taken - by me](https://forums.plex.tv/t/need-to-change-email-but-new-one-is-taken-by-me/883250)

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**Author:** [@sean67854](https://forums.plex.tv/u/sean67854)\
**Replies:** 1\
**Last updated:** [July 22, 2024, 7:21pm UTC](https://forums.plex.tv/t/need-to-change-email-but-new-one-is-taken-by-me/883250 "2024-07-22T19:21:36Z")

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I have had Plex for a long time and have the lifetime pass. a couple of years ago, I accidentally clicked the login with google button and it created a new account. Not a big deal until a couple of months ago when my g…

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## [Stop the spam](https://forums.plex.tv/t/stop-the-spam/882491)

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**Author:** [@shard01](https://forums.plex.tv/u/shard01)\
**Replies:** 6\
**Last updated:** [July 22, 2024, 6:38pm UTC](https://forums.plex.tv/t/stop-the-spam/882491 "2024-07-22T18:38:09Z")

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Why do I keep getting these notifications?

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## [Is there a way Unmatch ALL media in Library?](https://forums.plex.tv/t/is-there-a-way-unmatch-all-media-in-library/882968)

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**Author:** [@HFChristie](https://forums.plex.tv/u/HFChristie)\
**Replies:** 15\
**Last updated:** [July 22, 2024, 1:47pm UTC](https://forums.plex.tv/t/is-there-a-way-unmatch-all-media-in-library/882968 "2024-07-22T13:47:53Z")

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Is there a way to unmatch metadata from ALL media in a particular library? Alternately, or in addition, is there a way to set a Library up to ONLY scan for Local (never online)? I do have “Prefer Local” flagged, but th…

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## [Question about VPN's](https://forums.plex.tv/t/question-about-vpns/883140)

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**Author:** [@tmd102](https://forums.plex.tv/u/tmd102)\
**Replies:** 1\
**Last updated:** [July 22, 2024, 10:50am UTC](https://forums.plex.tv/t/question-about-vpns/883140 "2024-07-22T10:50:39Z")

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I thought i recalled in the past when i was using a VPN it was stopping my friends from accessing my server. Can I use a VPN and people still have access?

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## [Change Movie Playback To Full Screen & Movie Backup Qurestions](https://forums.plex.tv/t/change-movie-playback-to-full-screen-movie-backup-qurestions/883141)

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**Author:** [@niagara94](https://forums.plex.tv/u/niagara94)\
**Replies:** 4\
**Last updated:** [July 22, 2024, 8:20am UTC](https://forums.plex.tv/t/change-movie-playback-to-full-screen-movie-backup-qurestions/883141 "2024-07-22T08:20:56Z")

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Hi! I backed up a movie that I own and when tried to play it back there were black bars all around the movie when playing back. This is on the computer in Plex and on the Roku Plex app and on my computer apart from Ple…

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## [Movie matches including Year in name](https://forums.plex.tv/t/movie-matches-including-year-in-name/883173)

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**Author:** [@HFChristie](https://forums.plex.tv/u/HFChristie)\
**Replies:** 4\
**Last updated:** [July 22, 2024, 6:05am UTC](https://forums.plex.tv/t/movie-matches-including-year-in-name/883173 "2024-07-22T06:05:01Z")

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Recent movie mata matches are including the year (from filename, I think, but it could be from the metadata) as part of the Plex title - maybe 30-40%? As it’s not 100% (all of my movies have a year as part of the filena…

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## [Plex Media Server Hardware Questions](https://forums.plex.tv/t/plex-media-server-hardware-questions/883202)

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**Author:** [@Bamafan35611](https://forums.plex.tv/u/Bamafan35611)\
**Replies:** 4\
**Last updated:** [July 21, 2024, 9:52pm UTC](https://forums.plex.tv/t/plex-media-server-hardware-questions/883202 "2024-07-21T21:52:06Z")

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Mod Edit: Moved your posts here, as they are off topic for the original thread. - @FordGuy61 would this one work?

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## [Movies grouped into Collections?](https://forums.plex.tv/t/movies-grouped-into-collections/883170)

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**Author:** [@HFChristie](https://forums.plex.tv/u/HFChristie)\
**Replies:** 4\
**Last updated:** [July 21, 2024, 8:18pm UTC](https://forums.plex.tv/t/movies-grouped-into-collections/883170 "2024-07-21T20:18:03Z")

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Recent scan has grouped a large percentage of my movies into single item collections. I do have “The Movie DB” agent with "Use Collection Info From TMDB unchecked. I though that was also part of the Library definition …

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## [Playback error - Please check that the file exists and that the required hard disk is available](https://forums.plex.tv/t/playback-error-please-check-that-the-file-exists-and-that-the-required-hard-disk-is-available/883098)

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**Author:** [@kra253](https://forums.plex.tv/u/kra253)\
**Replies:** 3\
**Last updated:** [July 21, 2024, 5:26pm UTC](https://forums.plex.tv/t/playback-error-please-check-that-the-file-exists-and-that-the-required-hard-disk-is-available/883098 "2024-07-21T17:26:56Z")

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Hi, I received the above error message for the first time today. Updating and rebooting did not help. I have reconnected the external hard disk on which I have my media to the Raspberry. Then it worked again. But only…

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## [How to force stream native resolution instead of transcode?](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081)

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**Author:** [@vicks306](https://forums.plex.tv/u/vicks306)\
**Replies:** 5\
**Last updated:** [July 20, 2024, 8:04pm UTC](https://forums.plex.tv/t/how-to-force-stream-native-resolution-instead-of-transcode/883081 "2024-07-20T20:04:36Z")

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Edit: exact same issue Reddit - Dive into anything I have strange bug or a problem. I’m streaming content from a friend’s plex server. All the video sources are 1080p. My TV can handle that. Suddenly I changed last w…

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## [Installing Plex on a new computer](https://forums.plex.tv/t/installing-plex-on-a-new-computer/883032)

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**Author:** [@Bails](https://forums.plex.tv/u/Bails)\
**Replies:** 10\
**Last updated:** [July 20, 2024, 3:47pm UTC](https://forums.plex.tv/t/installing-plex-on-a-new-computer/883032 "2024-07-20T15:47:50Z")

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I just installed a new computer and am trying to get Plex working and I’m not having any success. I was running Plex on a previous computer, but that computer died. Current PC is running Windows 11. I’m able to instal…

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## [Plex can't find Felix the Cat](https://forums.plex.tv/t/plex-cant-find-felix-the-cat/883062)

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**Author:** [@g0dFather](https://forums.plex.tv/u/g0dFather)\
**Replies:** 2\
**Last updated:** [July 20, 2024, 4:10am UTC](https://forums.plex.tv/t/plex-cant-find-felix-the-cat/883062 "2024-07-20T04:10:57Z")

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Hello! I have a folder of old Felix the Cat cartoons that Plex refuses to find. The folder structure is as follows: Felix the Cat (1919) Felix the Cat - S1923E09 - Felix in Hollywood 1923.mkv Felix the Cat - S1924E0…

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## [Plex skips over first track to select English track every time even though Auto select is unchecked](https://forums.plex.tv/t/plex-skips-over-first-track-to-select-english-track-every-time-even-though-auto-select-is-unchecked/882876)

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**Author:** [@Cor1001001101](https://forums.plex.tv/u/Cor1001001101)\
**Replies:** 11\
**Last updated:** [July 19, 2024, 8:53pm UTC](https://forums.plex.tv/t/plex-skips-over-first-track-to-select-english-track-every-time-even-though-auto-select-is-unchecked/882876 "2024-07-19T20:53:28Z")

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Hi. So I just invited a new user to my Plex Media Server (shared library and added to home) and we created their account together. I noticed all my media on their account have the English track automatically selected (o…

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## [Recommendations or Tutorials for New Plex Server and Possible NAS](https://forums.plex.tv/t/recommendations-or-tutorials-for-new-plex-server-and-possible-nas/882702)

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**Author:** [@lee\_hach](https://forums.plex.tv/u/lee_hach)\
**Replies:** 3\
**Last updated:** [July 19, 2024, 4:11pm UTC](https://forums.plex.tv/t/recommendations-or-tutorials-for-new-plex-server-and-possible-nas/882702 "2024-07-19T16:11:28Z")

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I’m sure this has been asked before. If there is a tutorial, either on Plex support or an outside website, please feel free to direct me there. TL;DR - Need hardware recommendations for new Plex server that will be acce…

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## [Play directly to an Alexa?](https://forums.plex.tv/t/play-directly-to-an-alexa/882957)

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**Author:** [@Pungh0Li0](https://forums.plex.tv/u/Pungh0Li0)\
**Replies:** 3\
**Last updated:** [July 18, 2024, 9:48pm UTC](https://forums.plex.tv/t/play-directly-to-an-alexa/882957 "2024-07-18T21:48:02Z")

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So, I have the Alexa Skill and usually it works fine playing my music. But often it refuses to recognize a band or album name and I can’t play it. Very frustrating. Is there a way to go on my phone or computer and tell i…

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## [How do i use my own posters locally?](https://forums.plex.tv/t/how-do-i-use-my-own-posters-locally/882873)

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**Author:** [@BenArt86](https://forums.plex.tv/u/BenArt86)\
**Replies:** 3\
**Last updated:** [July 18, 2024, 7:14pm UTC](https://forums.plex.tv/t/how-do-i-use-my-own-posters-locally/882873 "2024-07-18T19:14:05Z")

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Hi all, i’m a newb, so please try to forgive my very basic question here. I have tried following all of the guides, youtube videos and info i can find in order to use my own local artworks for films because i have a lot …

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## [Cannot invite and add user to Plex home](https://forums.plex.tv/t/cannot-invite-and-add-user-to-plex-home/881729)

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**Author:** [@KalOrtPor](https://forums.plex.tv/u/KalOrtPor)\
**Replies:** 29\
**Last updated:** [July 18, 2024, 5:53pm UTC](https://forums.plex.tv/t/cannot-invite-and-add-user-to-plex-home/881729 "2024-07-18T17:53:02Z")

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I’m somewhat new to Plex, so if I’m making a silly mistake here, let me know. I’m trying to add an additional user to my Plex home, not a managed account. I have Plex pass. However, I am having trouble adding the user …

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## [WD Red SN700 vs Solidigm P44 Pro (or Samsung 990 Pro)](https://forums.plex.tv/t/wd-red-sn700-vs-solidigm-p44-pro-or-samsung-990-pro/882880)

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**Author:** [@D.Cederqvist](https://forums.plex.tv/u/D.Cederqvist)\
**Replies:** 2\
**Last updated:** [July 18, 2024, 10:33am UTC](https://forums.plex.tv/t/wd-red-sn700-vs-solidigm-p44-pro-or-samsung-990-pro/882880 "2024-07-18T10:33:12Z")

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Right now I got a Samsung 980 Pro in my headless PLEX server… I consider to put into a desktop I build atm, and replace it with a Solidigm P44 Pro or WD Red SN700. I might need more storage for metdata later and I want o…

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## [Plex not seeing media from my server](https://forums.plex.tv/t/plex-not-seeing-media-from-my-server/882841)

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**Author:** [@jeffveldstra](https://forums.plex.tv/u/jeffveldstra)\
**Replies:** 9\
**Last updated:** [July 17, 2024, 8:59pm UTC](https://forums.plex.tv/t/plex-not-seeing-media-from-my-server/882841 "2024-07-17T20:59:25Z")

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I use a windows 10 machine to run plex with it pulling my media from a synology NVR over my network. It has been working just fine a few weeks ago but noticed a few days ago we cannot watch any of our media. My media i…

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## [Plex continues to delete tv episodes according to DVR setting (show has been removed from DVR sched)](https://forums.plex.tv/t/plex-continues-to-delete-tv-episodes-according-to-dvr-setting-show-has-been-removed-from-dvr-sched/882830)

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**Author:** [@jackles](https://forums.plex.tv/u/jackles)\
**Replies:** 2\
**Last updated:** [July 17, 2024, 3:18pm UTC](https://forums.plex.tv/t/plex-continues-to-delete-tv-episodes-according-to-dvr-setting-show-has-been-removed-from-dvr-sched/882830 "2024-07-17T15:18:46Z")

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I scheduled a show to record using the DVR and specified to only keep the 5 latest episodes. After noticing that older unwatched shows were being deleted (I couldn’t watch them fast enough), I went back into the DVR rec…

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## [Plex Home account cannot be deleted](https://forums.plex.tv/t/plex-home-account-cannot-be-deleted/882822)

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**Author:** [@TianenNAS](https://forums.plex.tv/u/TianenNAS)\
**Replies:** 1\
**Last updated:** [July 17, 2024, 2:35pm UTC](https://forums.plex.tv/t/plex-home-account-cannot-be-deleted/882822 "2024-07-17T14:35:10Z")

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My plex home account username has been set to a blank name due to being set as an emoji, resulting in the inability to set a PIN code, delete the account, or log the administrator out of the home account.

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## [I accidentally pressed delete, rather than remove from collection](https://forums.plex.tv/t/i-accidentally-pressed-delete-rather-than-remove-from-collection/882712)

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**Author:** [@Bingbongboyo](https://forums.plex.tv/u/Bingbongboyo)\
**Replies:** 7\
**Last updated:** [July 16, 2024, 4:44am UTC](https://forums.plex.tv/t/i-accidentally-pressed-delete-rather-than-remove-from-collection/882712 "2024-07-16T04:44:04Z")

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So, I have some time on my hands and I decided I would go through my collection and edit some movies. I accidentally pressed ‘delete’ rather than remove, and now they are gone. Does anyone know if I can get them back?

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## [How to change my email address](https://forums.plex.tv/t/how-to-change-my-email-address/882715)

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**Author:** [@Madwand](https://forums.plex.tv/u/Madwand)\
**Replies:** 3\
**Last updated:** [July 15, 2024, 11:58pm UTC](https://forums.plex.tv/t/how-to-change-my-email-address/882715 "2024-07-15T23:58:33Z")

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I cannot believe how hard it is to just change my email address to my account. It apparently isn’t very user friendly. I go to Account, Email Address and Edit. Seems pretty basic to overtype the email address displaye…

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## [Ad Quality Too High](https://forums.plex.tv/t/ad-quality-too-high/882476)

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**Author:** [@jhusn](https://forums.plex.tv/u/jhusn)\
**Replies:** 3\
**Last updated:** [July 15, 2024, 9:08pm UTC](https://forums.plex.tv/t/ad-quality-too-high/882476 "2024-07-15T21:08:37Z")

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Unable to watch Video on Demand. Ad buffering lasts as long as the clips of the movie I’m trying to watch. A wasted and unusable feature of Plex. Appears others have complained but the topic gets closed with no resolutio…

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## [Episodes won't show up in search for weeks?](https://forums.plex.tv/t/episodes-wont-show-up-in-search-for-weeks/882475)

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**Author:** [@L\_D](https://forums.plex.tv/u/L_D)\
**Replies:** 3\
**Last updated:** [July 15, 2024, 6:33pm UTC](https://forums.plex.tv/t/episodes-wont-show-up-in-search-for-weeks/882475 "2024-07-15T18:33:09Z")

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I started experiencing a “bug” nearly a year ago. If I add a TV show the episodes won’t show up in search for an extended time usually weeks. I’ve done the plex dance, Optimized database, refreshed metadata, analyzed, et…

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## [How long do new streaming services on JustWatch take to appear in Plex?](https://forums.plex.tv/t/how-long-do-new-streaming-services-on-justwatch-take-to-appear-in-plex/882585)

<div class="topic-metadata">

**Author:** [@gadgetchannel](https://forums.plex.tv/u/gadgetchannel)\
**Replies:** 1\
**Last updated:** [July 15, 2024, 5:19pm UTC](https://forums.plex.tv/t/how-long-do-new-streaming-services-on-justwatch-take-to-appear-in-plex/882585 "2024-07-15T17:19:07Z")

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Tubi has recently launched here in the UK. This has now been added to JustWatch here (https://www.justwatch.com/uk/provider/tubi-tv), but is not showing as an available streaming service in Plex. How long would this nor…

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## [Could FuboTV Please be Renamed to Fubo in the Streaming Services Provider List?](https://forums.plex.tv/t/could-fubotv-please-be-renamed-to-fubo-in-the-streaming-services-provider-list/882686)

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**Author:** [@play2fade](https://forums.plex.tv/u/play2fade)\
**Replies:** 0\
**Last updated:** [July 15, 2024, 4:47pm UTC](https://forums.plex.tv/t/could-fubotv-please-be-renamed-to-fubo-in-the-streaming-services-provider-list/882686 "2024-07-15T16:47:09Z")

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This would put Plex on par with the current name of the Fubo app. This way the Fubo app opens when you click them as a streaming source in Plex Discover.

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