# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=86 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 87 --- ## [Cannot watch the files shared on a tablet android of a friend](https://forums.plex.tv/t/cannot-watch-the-files-shared-on-a-tablet-android-of-a-friend/881878)
**Author:** [@jotaeme611](https://forums.plex.tv/u/jotaeme611)\ **Replies:** 0\ **Last updated:** [July 6, 2024, 8:49pm UTC](https://forums.plex.tv/t/cannot-watch-the-files-shared-on-a-tablet-android-of-a-friend/881878 "2024-07-06T20:49:46Z")
Hello, I’m a newbie in Plex. Today I’ve created an account and shared with a friend that is in my house. In his tablet (Xiaomi Pad 5) I’m able to see my user, open it and i can see the files, but I cannot open it when pr… --- ## [Cannot Play 4K Content - Help Required](https://forums.plex.tv/t/cannot-play-4k-content-help-required/880861)
**Author:** [@CinematicFanatic](https://forums.plex.tv/u/CinematicFanatic)\ **Replies:** 17\ **Last updated:** [July 8, 2024, 6:11pm UTC](https://forums.plex.tv/t/cannot-play-4k-content-help-required/880861 "2024-07-08T18:11:31Z")
I have recently got a new TV (LG G2 OLED), and 4K content is no longer working. It worked on my previous TV (a 4K HDR LED). My current setup is as follows: Plex Media Server is on a Windows Machine Plex Media Player i… --- ## [BUG REPORT: Plex Home Not Adding Existing Accounts](https://forums.plex.tv/t/bug-report-plex-home-not-adding-existing-accounts/881994)
**Author:** [@auwilliams](https://forums.plex.tv/u/auwilliams)\ **Replies:** 3\ **Last updated:** [July 8, 2024, 5:46pm UTC](https://forums.plex.tv/t/bug-report-plex-home-not-adding-existing-accounts/881994 "2024-07-08T17:46:43Z")
Hello, I have added two users with existing Plex accounts to my server and to Plex Home. These users have access to my server. But these users do not show up in Plex Home. When I try adding them again, it shows a red pop… --- ## [Losing sound](https://forums.plex.tv/t/losing-sound/882039)
**Author:** [@FreakZAR](https://forums.plex.tv/u/FreakZAR)\ **Replies:** 0\ **Last updated:** [July 8, 2024, 5:09pm UTC](https://forums.plex.tv/t/losing-sound/882039 "2024-07-08T17:09:04Z")
I watch series from my library but every now and then I would lose all sound. Typicaly it is when I can skip intro or credits. The sound come back after I skipped. Sound also randomly disappears. It comes back when enab… --- ## [Plex with no internet](https://forums.plex.tv/t/plex-with-no-internet/881448)
**Author:** [@BillyBobBob](https://forums.plex.tv/u/BillyBobBob)\ **Replies:** 6\ **Last updated:** [July 8, 2024, 2:45pm UTC](https://forums.plex.tv/t/plex-with-no-internet/881448 "2024-07-08T14:45:52Z")
Have a cabin in the woods There is no internet. I have a modern lg tv, a wifi router, a new denon receiver, Roku stick Also have a Windows laptop. Cabin is used by relatives who are not techies. Is there anyway to … --- ## [Unable to see files in library](https://forums.plex.tv/t/unable-to-see-files-in-library/881982)
**Author:** [@robertmo22](https://forums.plex.tv/u/robertmo22)\ **Replies:** 1\ **Last updated:** [July 8, 2024, 1:55am UTC](https://forums.plex.tv/t/unable-to-see-files-in-library/881982 "2024-07-08T01:55:46Z")
I was able to add library and could see files in folder on external drive when adding folder to library. However no files in library when I look on media server. --- ## [Tidal billing issues through Plex Web](https://forums.plex.tv/t/tidal-billing-issues-through-plex-web/881959)
**Author:** [@kazz3r24](https://forums.plex.tv/u/kazz3r24)\ **Replies:** 1\ **Last updated:** [July 7, 2024, 9:30pm UTC](https://forums.plex.tv/t/tidal-billing-issues-through-plex-web/881959 "2024-07-07T21:30:17Z")
Trying to cancel my Tidal subscription through Plex but I get a 500 server error. --- ## [DLNA disabled, can I manually delete the database?](https://forums.plex.tv/t/dlna-disabled-can-i-manually-delete-the-database/881919)
**Author:** [@HTPC\_Lover](https://forums.plex.tv/u/HTPC_Lover)\ **Replies:** 2\ **Last updated:** [July 7, 2024, 7:56pm UTC](https://forums.plex.tv/t/dlna-disabled-can-i-manually-delete-the-database/881919 "2024-07-07T19:56:13Z")
DLNA is disabled in my server. The (huge) database files are still there (databases folder). Can I manually delete them? Thanks in advance. --- ## [How to modify a user given access](https://forums.plex.tv/t/how-to-modify-a-user-given-access/881795)
**Author:** [@bubbascant](https://forums.plex.tv/u/bubbascant)\ **Replies:** 6\ **Last updated:** [July 6, 2024, 8:30pm UTC](https://forums.plex.tv/t/how-to-modify-a-user-given-access/881795 "2024-07-06T20:30:01Z")
bubbascantPlex Pass 3d Hello, I looked on the Plex forums and did google search and reviewed Plex articles on this but am not finding what I need. I know how to add someone to my Plex to give them library access sh… --- ## [Music Organization Questions](https://forums.plex.tv/t/music-organization-questions/881787)
**Author:** [@digitalpurchase999\_gmail\_com](https://forums.plex.tv/u/digitalpurchase999_gmail_com)\ **Replies:** 5\ **Last updated:** [July 6, 2024, 5:31pm UTC](https://forums.plex.tv/t/music-organization-questions/881787 "2024-07-06T17:31:38Z")
I am attempting to understand if PLEX is the proper tool for organizing this information or I should be considering some other tool for organization. I have a PLEX pass and a reasonable library of video items. Addition… --- ## [Subtitles](https://forums.plex.tv/t/subtitles/881843)
**Author:** [@jmerc18](https://forums.plex.tv/u/jmerc18)\ **Replies:** 0\ **Last updated:** [July 6, 2024, 9:04am UTC](https://forums.plex.tv/t/subtitles/881843 "2024-07-06T09:04:33Z")
My account has no issues but all the managed accounts have subtitles turned on be default despite them being disabled in the account setting for each user. Why is this happening? It’s incredibly annoying. Any help would … --- ## [Cannot access my library](https://forums.plex.tv/t/cannot-access-my-library/881774)
**Author:** [@durang2011\_gmail\_com](https://forums.plex.tv/u/durang2011_gmail_com)\ **Replies:** 3\ **Last updated:** [July 5, 2024, 9:20pm UTC](https://forums.plex.tv/t/cannot-access-my-library/881774 "2024-07-05T21:20:24Z")
Not sure as to what happened however i no longer have access to my own library and it would also appear i cannot add them back. check my server and i still see the folders however not sure how to add them back. any ide… --- ## [Media not showing on TV](https://forums.plex.tv/t/media-not-showing-on-tv/881773)
**Author:** [@marlaj59](https://forums.plex.tv/u/marlaj59)\ **Replies:** 4\ **Last updated:** [July 5, 2024, 8:33pm UTC](https://forums.plex.tv/t/media-not-showing-on-tv/881773 "2024-07-05T20:33:03Z")
When I open plex app on tv my media files don’t show up on tv. --- ## [Playlist Creation](https://forums.plex.tv/t/playlist-creation/881785)
**Author:** [@Jazz\_Guy](https://forums.plex.tv/u/Jazz_Guy)\ **Replies:** 1\ **Last updated:** [July 5, 2024, 6:09pm UTC](https://forums.plex.tv/t/playlist-creation/881785 "2024-07-05T18:09:12Z")
How do I create a playlist? It doesn’t seem the least bit intuitive on this application. --- ## [Naming preferences](https://forums.plex.tv/t/naming-preferences/881744)
**Author:** [@tony5614](https://forums.plex.tv/u/tony5614)\ **Replies:** 6\ **Last updated:** [July 5, 2024, 2:06pm UTC](https://forums.plex.tv/t/naming-preferences/881744 "2024-07-05T14:06:23Z")
What is the naming format for Marvels Guardians of the Galaxy season 00 episode 1 Origins Star-lord part 1 I have tried the normal but it only shows up as generic episode 1 --- ## [PMS HDR -\> SDR Tone Mapping with Intel quicksync](https://forums.plex.tv/t/pms-hdr-sdr-tone-mapping-with-intel-quicksync/665839)
**Author:** [@georgehillier](https://forums.plex.tv/u/georgehillier)\ **Replies:** 40\ **Last updated:** [July 5, 2024, 10:27am UTC](https://forums.plex.tv/t/pms-hdr-sdr-tone-mapping-with-intel-quicksync/665839 "2024-07-05T10:27:59Z")
The recent PMS update that supports HDR tone mapping sounded great and thought I’d give it a try on my 8th gen Intel NUC running Windows 10. Unfortunately I’ve had major performance issues with this (takes over a minute… --- ## [Plex agent idiocracy](https://forums.plex.tv/t/plex-agent-idiocracy/881705)
**Author:** [@max\_plexibility](https://forums.plex.tv/u/max_plexibility)\ **Replies:** 9\ **Last updated:** [July 4, 2024, 8:09pm UTC](https://forums.plex.tv/t/plex-agent-idiocracy/881705 "2024-07-04T20:09:18Z")
no words needed. Tried plex dance and every naming scheme I can think of. does not matter. it is only episode 264 that is separated and there is no feature to just include it into another tv show unfortunately. why? --- ## [Rasplex on Raspberry pi zero w wifi config via file?](https://forums.plex.tv/t/rasplex-on-raspberry-pi-zero-w-wifi-config-via-file/881692)
**Author:** [@spawn666](https://forums.plex.tv/u/spawn666)\ **Replies:** 0\ **Last updated:** [July 4, 2024, 3:22pm UTC](https://forums.plex.tv/t/rasplex-on-raspberry-pi-zero-w-wifi-config-via-file/881692 "2024-07-04T15:22:41Z")
I am trying to install rasplex on a pi zero w. Now I cant get my keyboard and mouse to work so I want to remote desktop into it to finish the installation. But I can only do that if I have a wifi connection. I have cre… --- ## [Can't find option to download](https://forums.plex.tv/t/cant-find-option-to-download/881630)
**Author:** [@villa630](https://forums.plex.tv/u/villa630)\ **Replies:** 8\ **Last updated:** [July 4, 2024, 12:30am UTC](https://forums.plex.tv/t/cant-find-option-to-download/881630 "2024-07-04T00:30:45Z")
When I click on the 3 vertical dots, I see options like Add to watchlist, Watch Together…, Share…, Play Next, Add to Queue, Play trailer and Mark as Watched but none for Download --- ## [Where is Plex going?](https://forums.plex.tv/t/where-is-plex-going/881588)
**Author:** [@grandpacarp](https://forums.plex.tv/u/grandpacarp)\ **Replies:** 3\ **Last updated:** [July 3, 2024, 10:55pm UTC](https://forums.plex.tv/t/where-is-plex-going/881588 "2024-07-03T22:55:31Z")
After implementing all those goodies to help generate income, I’m not surprised to see a concentration on squashing bugs. Having been with you for many years, it feels odd not seeing any major feature enhancements. Of … --- ## [New library update now required?!](https://forums.plex.tv/t/new-library-update-now-required/881638)
**Author:** [@max\_plexibility](https://forums.plex.tv/u/max_plexibility)\ **Replies:** 0\ **Last updated:** [July 3, 2024, 9:43pm UTC](https://forums.plex.tv/t/new-library-update-now-required/881638 "2024-07-03T21:43:56Z")
hi at all, can I try the upgrade (that seems to be unavoidable soon) and tell plex to NOT touch my already existing metadata? and what does it have to do with .plexmatch? best wishes. --- ## [Shuffle entire show from inside episodes](https://forums.plex.tv/t/shuffle-entire-show-from-inside-episodes/881637)
**Author:** [@cbp0616](https://forums.plex.tv/u/cbp0616)\ **Replies:** 0\ **Last updated:** [July 3, 2024, 9:15pm UTC](https://forums.plex.tv/t/shuffle-entire-show-from-inside-episodes/881637 "2024-07-03T21:15:20Z")
I’d like an option to shuffle the series from within an episode. When watching a large multi season show, like Simpsons or South Park, I often find myself navigating from the homepage “continue watching.” This lands me… --- ## [Is there an easy way to rename media files?](https://forums.plex.tv/t/is-there-an-easy-way-to-rename-media-files/881384)
**Author:** [@Steve-Pippin](https://forums.plex.tv/u/Steve-Pippin)\ **Replies:** 6\ **Last updated:** [July 3, 2024, 8:31pm UTC](https://forums.plex.tv/t/is-there-an-easy-way-to-rename-media-files/881384 "2024-07-03T20:31:36Z")
I’ve been running my Plex Media Server for years, but when I first started using it, I really didn’t understand how things worked. I have several hundred movies where I didn’t include the year. I just used the movie name… --- ## [Play History shows 4 hours of TV played in the far future](https://forums.plex.tv/t/play-history-shows-4-hours-of-tv-played-in-the-far-future/881623)
**Author:** [@SeekingAdvice](https://forums.plex.tv/u/SeekingAdvice)\ **Replies:** 3\ **Last updated:** [July 3, 2024, 7:00pm UTC](https://forums.plex.tv/t/play-history-shows-4-hours-of-tv-played-in-the-far-future/881623 "2024-07-03T19:00:53Z")
A picture is worth a thousand words: If I go into my library and sort episodes by last viewed date, I don’t see anything after today. Example: If I go into filters and filter by episode last watched, date \> today… --- ## [Continue watching in not syncing on Plex Web](https://forums.plex.tv/t/continue-watching-in-not-syncing-on-plex-web/881509)
**Author:** [@mwoods98](https://forums.plex.tv/u/mwoods98)\ **Replies:** 5\ **Last updated:** [July 3, 2024, 2:49pm UTC](https://forums.plex.tv/t/continue-watching-in-not-syncing-on-plex-web/881509 "2024-07-03T14:49:03Z")
Hello, I just created a new managed user to use. The issue is that continue watching works on the TV and on the apps but on Plex Web when logging in via computer does not have continue watching accurate. I have logged i… --- ## [Time on photos is two hours ahead!](https://forums.plex.tv/t/time-on-photos-is-two-hours-ahead/880457)
**Author:** [@lock](https://forums.plex.tv/u/lock)\ **Replies:** 2\ **Last updated:** [July 3, 2024, 12:50pm UTC](https://forums.plex.tv/t/time-on-photos-is-two-hours-ahead/880457 "2024-07-03T12:50:10Z")
Hi guys, is there a reason (or a setting to change) why every single photo imported in Plex always shows two hours ahead? It’s getting me crazy. Here’s an example (info on computer): Info on Plex: Of course server… --- ## [Plex home 14 users error](https://forums.plex.tv/t/plex-home-14-users-error/881595)
**Author:** [@NTLX](https://forums.plex.tv/u/NTLX)\ **Replies:** 0\ **Last updated:** [July 3, 2024, 11:20am UTC](https://forums.plex.tv/t/plex-home-14-users-error/881595 "2024-07-03T11:20:48Z")
Hello i have 14 plus me (15) max users on plex home, i wanted to add a new person , so before that i deleted somebody, and after that, i tried to add a new one. But not succeded. Plex error messege appeared. I reached th… --- ## [Mobile site redirects to desktop](https://forums.plex.tv/t/mobile-site-redirects-to-desktop/881498)
**Author:** [@briana683](https://forums.plex.tv/u/briana683)\ **Replies:** 3\ **Last updated:** [July 3, 2024, 11:05am UTC](https://forums.plex.tv/t/mobile-site-redirects-to-desktop/881498 "2024-07-03T11:05:45Z")
Whenever I try to use Plex in my mobile browser (DDG) it force redirects to the desktop site. I even tried making a bookmark with the desktop part of the URL removed, but it keeps forcing it to the desktop version, makin… --- ## [Plex remote server don't work on Linux, but work on windows](https://forums.plex.tv/t/plex-remote-server-dont-work-on-linux-but-work-on-windows/881584)
**Author:** [@ResetMedia](https://forums.plex.tv/u/ResetMedia)\ **Replies:** 0\ **Last updated:** [July 3, 2024, 8:37am UTC](https://forums.plex.tv/t/plex-remote-server-dont-work-on-linux-but-work-on-windows/881584 "2024-07-03T08:37:54Z")
I have 2 systems on same PC - windows 11 and ubuntu 24. On windows remote server works great, but don’t start on Linux. What should I do? Thanks! --- ## [PLEX home is failing](https://forums.plex.tv/t/plex-home-is-failing/881567)
**Author:** [@lukarStore](https://forums.plex.tv/u/lukarStore)\ **Replies:** 2\ **Last updated:** [July 3, 2024, 6:01am UTC](https://forums.plex.tv/t/plex-home-is-failing/881567 "2024-07-03T06:01:00Z")
Hello, I have a problem with PLEX HOME, for 2 days I have been trying to add a new user to my PLEX HOME, but when I send the invitation, the target user only receives an invitation as a friend and access to the library, … [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=85) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=87)