# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=91

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 92

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## [Plex is not decteting some of my videos](https://forums.plex.tv/t/plex-is-not-decteting-some-of-my-videos/878701)

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**Author:** [@casamartins](https://forums.plex.tv/u/casamartins)\
**Replies:** 4\
**Last updated:** [May 27, 2024, 10:03pm UTC](https://forums.plex.tv/t/plex-is-not-decteting-some-of-my-videos/878701 "2024-05-27T22:03:26Z")

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Hello, everyone Sorry if I’m doing something wrong or writing in the wrong place, it’s my first time here. I install my first server in my Synology NAS. Everything went smooth but later i found a small problem, i can …

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## [Smart library that updates when file is added \[SOLVED\]](https://forums.plex.tv/t/smart-library-that-updates-when-file-is-added-solved/878474)

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**Author:** [@alltiagocom](https://forums.plex.tv/u/alltiagocom)\
**Replies:** 4\
**Last updated:** [May 27, 2024, 12:42pm UTC](https://forums.plex.tv/t/smart-library-that-updates-when-file-is-added-solved/878474 "2024-05-27T12:42:50Z")

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As a musician I like to have songs I’m working on (aka demos) available to me at all times, but I like to have them available as a playlist, meaning I can hit play on one of the songs and it will play the next one, then …

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## [About watch history](https://forums.plex.tv/t/about-watch-history/874532)

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**Author:** [@vkorni97](https://forums.plex.tv/u/vkorni97)\
**Replies:** 3\
**Last updated:** [May 27, 2024, 8:54am UTC](https://forums.plex.tv/t/about-watch-history/874532 "2024-05-27T08:54:16Z")

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Hi, I have a question about my watch history and I’ve encountered a strange situation. When I add a media with the wrong episode number (such as 301), and someone watches it, then I rename the media to the correct number…

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## [Compatibiliti of 1.40.2 server version with rasplex](https://forums.plex.tv/t/compatibiliti-of-1-40-2-server-version-with-rasplex/878560)

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**Author:** [@Admin-Schugart](https://forums.plex.tv/u/Admin-Schugart)\
**Replies:** 2\
**Last updated:** [May 26, 2024, 3:01pm UTC](https://forums.plex.tv/t/compatibiliti-of-1-40-2-server-version-with-rasplex/878560 "2024-05-26T15:01:21Z")

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Hello Using Rasplex with plex server since many year witout any trouble. In the latest Plex server version (plexmediaserver\_1.40.2.8395-c67dce28e\_amd64.deb) when selecting the library I get a list of all my movie in st…

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## [Unable to play random track from Plex library on Sonos](https://forums.plex.tv/t/unable-to-play-random-track-from-plex-library-on-sonos/878489)

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**Author:** [@lwilson1973](https://forums.plex.tv/u/lwilson1973)\
**Replies:** 0\
**Last updated:** [May 25, 2024, 12:27pm UTC](https://forums.plex.tv/t/unable-to-play-random-track-from-plex-library-on-sonos/878489 "2024-05-25T12:27:43Z")

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Also posted here: I have Sonos and Plex installed on Samsung S24. I can add the Plex service. I can see my Plex content on my Plex media server. I can play an album. I can play a track. But, if I press Shuffle All…

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## [Is there a way to refresh "Watched since joining Plex" counts?](https://forums.plex.tv/t/is-there-a-way-to-refresh-watched-since-joining-plex-counts/878457)

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**Author:** [@rootsmergler](https://forums.plex.tv/u/rootsmergler)\
**Replies:** 0\
**Last updated:** [May 25, 2024, 1:36am UTC](https://forums.plex.tv/t/is-there-a-way-to-refresh-watched-since-joining-plex-counts/878457 "2024-05-25T01:36:28Z")

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I wanted to move from a “managed user” to a “full user” in my plex environment without using the main user for my server. I was able to create a new user, add it to my plex home, and transfer my play counts to the new u…

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## [Plex Renaming Issue again](https://forums.plex.tv/t/plex-renaming-issue-again/878389)

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**Author:** [@Heich](https://forums.plex.tv/u/Heich)\
**Replies:** 2\
**Last updated:** [May 24, 2024, 10:25pm UTC](https://forums.plex.tv/t/plex-renaming-issue-again/878389 "2024-05-24T22:25:53Z")

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I’m back to see if anything has changed with the mindset of PLEX. A couple of years ago i asked the question Why does PLEX remove “THE” from Music and Movie titles etc, When i list a movie or music with THE in the title…

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## [Labeling dual episodes](https://forums.plex.tv/t/labeling-dual-episodes/878241)

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**Author:** [@Dick\_Waggles](https://forums.plex.tv/u/Dick_Waggles)\
**Replies:** 8\
**Last updated:** [May 24, 2024, 5:52pm UTC](https://forums.plex.tv/t/labeling-dual-episodes/878241 "2024-05-24T17:52:50Z")

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So on cartoon shows like Adventure time or Grim Adventures of Billy and Mandy each 24 minute episode is two 12 minute episodes with different titles. Is there a way for plex to label each episode with both titles or wil…

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## [Why is this service so obtuse?](https://forums.plex.tv/t/why-is-this-service-so-obtuse/878399)

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**Author:** [@qs5m5](https://forums.plex.tv/u/qs5m5)\
**Replies:** 6\
**Last updated:** [May 24, 2024, 8:12am UTC](https://forums.plex.tv/t/why-is-this-service-so-obtuse/878399 "2024-05-24T08:12:32Z")

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I keep getting mail about buying a lifetime pass but nowhere is it clearly articulated what you get for your money. Nor can you contact a support person and get an answer from an employee (as opposed to random community…

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## [Plex amp - folder view - windows app - missing scrollbar](https://forums.plex.tv/t/plex-amp-folder-view-windows-app-missing-scrollbar/878304)

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**Author:** [@michael\_s7](https://forums.plex.tv/u/michael_s7)\
**Replies:** 6\
**Last updated:** [May 23, 2024, 7:29am UTC](https://forums.plex.tv/t/plex-amp-folder-view-windows-app-missing-scrollbar/878304 "2024-05-23T07:29:06Z")

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Hi guys, i miss th possibility to scoll down in plex amp app using windows 10 x64. As you can see in the attached screenshot there is no scrollbar. i have a lot of folders and want to scroll through the folder beginni…

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## [MusicAssistant - Plex as a provider](https://forums.plex.tv/t/musicassistant-plex-as-a-provider/878302)

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**Author:** [@The\_yeti01](https://forums.plex.tv/u/The_yeti01)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 9:31pm UTC](https://forums.plex.tv/t/musicassistant-plex-as-a-provider/878302 "2024-05-22T21:31:34Z")

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So I use HomeAssistant and there is a fantastic new AddOn called MusicAssistant. One of the providers can be Plex. Unfortunately, this is not currently “supported”. One thing with MusicAssistant is that I see a LOT of…

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## [Are Popular Tracks being updated on the plex metadata backend?](https://forums.plex.tv/t/are-popular-tracks-being-updated-on-the-plex-metadata-backend/876260)

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**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 1\
**Last updated:** [May 22, 2024, 5:44pm UTC](https://forums.plex.tv/t/are-popular-tracks-being-updated-on-the-plex-metadata-backend/876260 "2024-05-22T17:44:33Z")

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Quick question to the metadata team. Are music Popular Tracks being updated on the plex metadata backend ? I have at least a handful of recently released albums which as of yet have zero popular tracks. One example (I …

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## [How to force recheck for presence of sidecar subtitles](https://forums.plex.tv/t/how-to-force-recheck-for-presence-of-sidecar-subtitles/878075)

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**Author:** [@SeekingAdvice](https://forums.plex.tv/u/SeekingAdvice)\
**Replies:** 6\
**Last updated:** [May 22, 2024, 12:27pm UTC](https://forums.plex.tv/t/how-to-force-recheck-for-presence-of-sidecar-subtitles/878075 "2024-05-22T12:27:06Z")

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I use sidecar subtitles (.srt) for most of my library. I have made a smart playlist which contains all items for which I don’t have subtitles. This smart playlist has several thousand items. I’ve noticed that when I add …

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## [Granting external library access to children profile](https://forums.plex.tv/t/granting-external-library-access-to-children-profile/878224)

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**Author:** [@KariNamNam](https://forums.plex.tv/u/KariNamNam)\
**Replies:** 4\
**Last updated:** [May 22, 2024, 8:38am UTC](https://forums.plex.tv/t/granting-external-library-access-to-children-profile/878224 "2024-05-22T08:38:37Z")

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Hi, I have a Plex Premium account, with access to a friend’s Plex movie library content. I just setup a children’s managed profile in my plex main account, so that I can give them access to a subset of adequate library…

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## [Transcoded video jumps up and down when originally interlaced](https://forums.plex.tv/t/transcoded-video-jumps-up-and-down-when-originally-interlaced/878239)

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**Author:** [@Cor1001001101](https://forums.plex.tv/u/Cor1001001101)\
**Replies:** 0\
**Last updated:** [May 21, 2024, 10:29pm UTC](https://forums.plex.tv/t/transcoded-video-jumps-up-and-down-when-originally-interlaced/878239 "2024-05-21T22:29:17Z")

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Link to video showing issue: https://youtu.be/5ohE-blnE5k?feature=shared Note: See the borders of the image at the letterbox. It’s jumping up and down. That is not from my hands shaking. Hey! Some content, when transc…

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## [Does Plex Server on local machine (Intel Macbook) require internet?](https://forums.plex.tv/t/does-plex-server-on-local-machine-intel-macbook-require-internet/878014)

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**Author:** [@motorambler](https://forums.plex.tv/u/motorambler)\
**Replies:** 11\
**Last updated:** [May 21, 2024, 5:48pm UTC](https://forums.plex.tv/t/does-plex-server-on-local-machine-intel-macbook-require-internet/878014 "2024-05-21T17:48:11Z")

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I have a couple TB worth of movies on a usb drive connected to my Intel Macbook. If I install Plex Server on it can I watch my media without internet? I would of course setup the server and get all metadata etc. while co…

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## [Home Videos Not Showing in Home Video Category.…](https://forums.plex.tv/t/home-videos-not-showing-in-home-video-category/878212)

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**Author:** [@leebom8](https://forums.plex.tv/u/leebom8)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 5:37pm UTC](https://forums.plex.tv/t/home-videos-not-showing-in-home-video-category/878212 "2024-05-21T17:37:02Z")

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I have many videos in Plex. I have 2 main categories. One for movies and DVD bonus material and another for home videos. On my hard drive i have a specific folder that holds all the home videos and nothing else. General…

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## [Hide Tidal Music on Movie Details Pages](https://forums.plex.tv/t/hide-tidal-music-on-movie-details-pages/878203)

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**Author:** [@gregor.smith](https://forums.plex.tv/u/gregor.smith)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 4:24pm UTC](https://forums.plex.tv/t/hide-tidal-music-on-movie-details-pages/878203 "2024-05-21T16:24:34Z")

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How do I hide the Tidal soundtrack listing on movie detail pages? It turned up recently and nothing in my Online Media Sources has changed so it’s not even clickable from the details page

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## [The Traitors Quebec vs The Traitors Canada incorrectly merged](https://forums.plex.tv/t/the-traitors-quebec-vs-the-traitors-canada-incorrectly-merged/875913)

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**Author:** [@rdurfee](https://forums.plex.tv/u/rdurfee)\
**Replies:** 4\
**Last updated:** [May 21, 2024, 4:23pm UTC](https://forums.plex.tv/t/the-traitors-quebec-vs-the-traitors-canada-incorrectly-merged/875913 "2024-05-21T16:23:18Z")

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There is an issue with the Plex data for “Les Traîtres (Québec)” aka “The Traitors (Québec)” and “The Traitors Canada.” When trying to match The Traitors Québec, it wants to match it to The Traitors Canada. If you unmat…

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## [Problem sorting albums](https://forums.plex.tv/t/problem-sorting-albums/878200)

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**Author:** [@dshop7](https://forums.plex.tv/u/dshop7)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 4:19pm UTC](https://forums.plex.tv/t/problem-sorting-albums/878200 "2024-05-21T16:19:55Z")

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Hello everyone, Is it possible to sort music albums this way with Plex: Album artist \> Years album released. The sorting suggestions offered by Plex are really problematic because the real possibilities are always wit…

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## [Alexa "could not find any plex companion players on your network..."](https://forums.plex.tv/t/alexa-could-not-find-any-plex-companion-players-on-your-network/878188)

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**Author:** [@adamomaisano](https://forums.plex.tv/u/adamomaisano)\
**Replies:** 0\
**Last updated:** [May 21, 2024, 1:35pm UTC](https://forums.plex.tv/t/alexa-could-not-find-any-plex-companion-players-on-your-network/878188 "2024-05-21T13:35:58Z")

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When I ask “Alexa, open Plex” and then “Play some music” it works on my Echo right away - “playing Library radio from --my mac server name–”. While the music playing, I ask “Ask Plex to play my --playlist name-- playlis…

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## [What is Plex Player Pro?](https://forums.plex.tv/t/what-is-plex-player-pro/878149)

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**Author:** [@nurbles](https://forums.plex.tv/u/nurbles)\
**Replies:** 1\
**Last updated:** [May 21, 2024, 1:46am UTC](https://forums.plex.tv/t/what-is-plex-player-pro/878149 "2024-05-21T01:46:28Z")

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Today I was helping my 84 yr old father set up his new LG WebOS TV and when we searched for the Plex app, we also found Plex Player Pro listed. It took me a while to talk him out of getting it instead of the “plain” Ple…

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## [Question - Developer Forum](https://forums.plex.tv/t/question-developer-forum/878122)

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**Author:** [@thom8880](https://forums.plex.tv/u/thom8880)\
**Replies:** 1\
**Last updated:** [May 20, 2024, 8:47pm UTC](https://forums.plex.tv/t/question-developer-forum/878122 "2024-05-20T20:47:24Z")

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Is there a developer forum? I am currently working on a software based Tuner and would like to know if anyone other than DizqueTV and XTeve has gotten this to work. Also, I have a few questions that I don’t think would b…

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## [Re-ordering folder order within Library Setting](https://forums.plex.tv/t/re-ordering-folder-order-within-library-setting/878123)

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**Author:** [@JayMoona](https://forums.plex.tv/u/JayMoona)\
**Replies:** 1\
**Last updated:** [May 20, 2024, 8:45pm UTC](https://forums.plex.tv/t/re-ordering-folder-order-within-library-setting/878123 "2024-05-20T20:45:22Z")

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Is it possible to re-order the folders that contain media for a particular library. In my example, I’ve got a rather large music library that is comprised of 30 unique folders that contain the actual media files. I’ve …

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## [Non-unique username?](https://forums.plex.tv/t/non-unique-username/878120)

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**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Replies:** 2\
**Last updated:** [May 20, 2024, 8:10pm UTC](https://forums.plex.tv/t/non-unique-username/878120 "2024-05-20T20:10:51Z")

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Is it possible to have a non-unique username? I am trying to spin off my managed users to home users with their own login email. However, while I could use my own (common) name as a managed user, all other accounts nee…

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## [How can I add my family to use my Plex Pass](https://forums.plex.tv/t/how-can-i-add-my-family-to-use-my-plex-pass/874454)

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**Author:** [@Geelow](https://forums.plex.tv/u/Geelow)\
**Replies:** 58\
**Last updated:** [May 20, 2024, 7:44pm UTC](https://forums.plex.tv/t/how-can-i-add-my-family-to-use-my-plex-pass/874454 "2024-05-20T19:44:38Z")

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Hi! I cannot, for the life of me, figure out how to give access to my wife and kids, access to the library, with the benefits related to Plex Pass. In Plex Home, I’ve added my wife, she has the features with Plex Pass.…

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## [TV Show Extras (All apps)](https://forums.plex.tv/t/tv-show-extras-all-apps/878106)

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**Author:** [@csa4140](https://forums.plex.tv/u/csa4140)\
**Replies:** 1\
**Last updated:** [May 20, 2024, 7:12pm UTC](https://forums.plex.tv/t/tv-show-extras-all-apps/878106 "2024-05-20T19:12:34Z")

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Are there plans for all apps to be able to display tv show extras on all three levels (Series, Season, and Episode)? I know several apps can’t currently display “seasonal” extras.

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## [How to delete a user report issue](https://forums.plex.tv/t/how-to-delete-a-user-report-issue/878083)

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**Author:** [@usrplex](https://forums.plex.tv/u/usrplex)\
**Replies:** 4\
**Last updated:** [May 20, 2024, 3:57pm UTC](https://forums.plex.tv/t/how-to-delete-a-user-report-issue/878083 "2024-05-20T15:57:29Z")

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Hello, I did a media reporting test, to see what it gave, but impossible to delete it, I also deleted the video to see and the message is still there, how can I delete it?

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## [Restrictions on authorized libraries for a managed account](https://forums.plex.tv/t/restrictions-on-authorized-libraries-for-a-managed-account/878024)

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**Author:** [@MyGoul](https://forums.plex.tv/u/MyGoul)\
**Replies:** 4\
**Last updated:** [May 20, 2024, 11:11am UTC](https://forums.plex.tv/t/restrictions-on-authorized-libraries-for-a-managed-account/878024 "2024-05-20T11:11:51Z")

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Hi all, I have created a managed account for my kid today but I’m facing an issue. I’d like to share three different libraries, two of them without any restriction and some restrictions based on label for the third. A…

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## [Trailer before a movie, to help me choose](https://forums.plex.tv/t/trailer-before-a-movie-to-help-me-choose/878033)

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**Author:** [@fred41](https://forums.plex.tv/u/fred41)\
**Replies:** 3\
**Last updated:** [May 20, 2024, 6:17am UTC](https://forums.plex.tv/t/trailer-before-a-movie-to-help-me-choose/878033 "2024-05-20T06:17:04Z")

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Hi, I made some research, but I really can’t find recent information about this feature. I would like to have a button on every movie page to launch the specific trailer of this movie, so I can choose if I’m interested…

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