# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=92

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 93

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## [How to delete a user report issue](https://forums.plex.tv/t/how-to-delete-a-user-report-issue/878083)

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**Author:** [@usrplex](https://forums.plex.tv/u/usrplex)\
**Replies:** 4\
**Last updated:** [May 20, 2024, 3:57pm UTC](https://forums.plex.tv/t/how-to-delete-a-user-report-issue/878083 "2024-05-20T15:57:29Z")

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Hello, I did a media reporting test, to see what it gave, but impossible to delete it, I also deleted the video to see and the message is still there, how can I delete it?

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## [Restrictions on authorized libraries for a managed account](https://forums.plex.tv/t/restrictions-on-authorized-libraries-for-a-managed-account/878024)

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**Author:** [@MyGoul](https://forums.plex.tv/u/MyGoul)\
**Replies:** 4\
**Last updated:** [May 20, 2024, 11:11am UTC](https://forums.plex.tv/t/restrictions-on-authorized-libraries-for-a-managed-account/878024 "2024-05-20T11:11:51Z")

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Hi all, I have created a managed account for my kid today but I’m facing an issue. I’d like to share three different libraries, two of them without any restriction and some restrictions based on label for the third. A…

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## [Trailer before a movie, to help me choose](https://forums.plex.tv/t/trailer-before-a-movie-to-help-me-choose/878033)

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**Author:** [@fred41](https://forums.plex.tv/u/fred41)\
**Replies:** 3\
**Last updated:** [May 20, 2024, 6:17am UTC](https://forums.plex.tv/t/trailer-before-a-movie-to-help-me-choose/878033 "2024-05-20T06:17:04Z")

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Hi, I made some research, but I really can’t find recent information about this feature. I would like to have a button on every movie page to launch the specific trailer of this movie, so I can choose if I’m interested…

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## [Movies in two separate libraries don't appear under actor's "Movies & Shows in Media Libraries"](https://forums.plex.tv/t/movies-in-two-separate-libraries-dont-appear-under-actors-movies-shows-in-media-libraries/877780)

<div class="topic-metadata">

**Author:** [@Cor1001001101](https://forums.plex.tv/u/Cor1001001101)\
**Replies:** 13\
**Last updated:** [May 19, 2024, 7:03pm UTC](https://forums.plex.tv/t/movies-in-two-separate-libraries-dont-appear-under-actors-movies-shows-in-media-libraries/877780 "2024-05-19T19:03:47Z")

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TLDR: I have a 4K library excluded from global search and, even though I have 1080p versions of all those movies in my regular library, neither do the 1080p or 4K movies (so both libraries) show up under “Movies & …

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## ["No Streaming services available for this movie"](https://forums.plex.tv/t/no-streaming-services-available-for-this-movie/877922)

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**Author:** [@fish8679](https://forums.plex.tv/u/fish8679)\
**Replies:** 3\
**Last updated:** [May 19, 2024, 6:39pm UTC](https://forums.plex.tv/t/no-streaming-services-available-for-this-movie/877922 "2024-05-19T18:39:53Z")

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…or something to that effect. We wanted to watch a movie offered – one about Rin Tin Tin. I joined just to watch this, and when done, it was not available. What a huge disappointment. I felt “had.”

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## [Why wont plex fix recently released episodes?](https://forums.plex.tv/t/why-wont-plex-fix-recently-released-episodes/872102)

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**Author:** [@hobhobuk](https://forums.plex.tv/u/hobhobuk)\
**Replies:** 9\
**Last updated:** [May 19, 2024, 4:28pm UTC](https://forums.plex.tv/t/why-wont-plex-fix-recently-released-episodes/872102 "2024-05-19T16:28:33Z")

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It sucks that when a series drops, the entire ‘recently released episodes’ is just dominated by one show. Yet the ‘recently added in TV shows’ does not have the issue. This suggests its a very simple fix for plex. Yet…

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## [Is plex pass worth it for me](https://forums.plex.tv/t/is-plex-pass-worth-it-for-me/877997)

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**Author:** [@robbythomas2525](https://forums.plex.tv/u/robbythomas2525)\
**Replies:** 2\
**Last updated:** [May 19, 2024, 3:39pm UTC](https://forums.plex.tv/t/is-plex-pass-worth-it-for-me/877997 "2024-05-19T15:39:21Z")

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Is plex pass worth it for me i don’t store media i just use the live tv and the free movies and tv section

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## [DVB-I and dvr](https://forums.plex.tv/t/dvb-i-and-dvr/877977)

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**Author:** [@saveriorla](https://forums.plex.tv/u/saveriorla)\
**Replies:** 0\
**Last updated:** [May 19, 2024, 8:01am UTC](https://forums.plex.tv/t/dvb-i-and-dvr/877977 "2024-05-19T08:01:58Z")

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Sorry but I used google translate. I regularly use the live terrestrial TV DVR with Hauppauge card and I’m happy with it. But the question is will DVB-I be implemented on Plex? That is, reception and recording directly f…

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## [Unable to Update Email/Reset Password](https://forums.plex.tv/t/unable-to-update-email-reset-password/877937)

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**Author:** [@imajhere](https://forums.plex.tv/u/imajhere)\
**Replies:** 0\
**Last updated:** [May 18, 2024, 8:42pm UTC](https://forums.plex.tv/t/unable-to-update-email-reset-password/877937 "2024-05-18T20:42:24Z")

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Hi Team, I need to update my email from my current email to a new one. But everytime I try to do that it says the new one already has an account. But if I try to login it doesn’t work, so I tried reset password for so I…

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## [Remove home user](https://forums.plex.tv/t/remove-home-user/877779)

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**Author:** [@michaelmeyer296](https://forums.plex.tv/u/michaelmeyer296)\
**Replies:** 2\
**Last updated:** [May 17, 2024, 12:14am UTC](https://forums.plex.tv/t/remove-home-user/877779 "2024-05-17T00:14:40Z")

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Hi, is there a way to remove “E” + “W”? The user in the middle is the one who owns the account. I don’t know when or how the others got in there and I don’t have the pin for the other two.

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## [Artists biography stopped](https://forums.plex.tv/t/artists-biography-stopped/877767)

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**Author:** [@rkudera](https://forums.plex.tv/u/rkudera)\
**Replies:** 1\
**Last updated:** [May 16, 2024, 6:06pm UTC](https://forums.plex.tv/t/artists-biography-stopped/877767 "2024-05-16T18:06:15Z")

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When you click on artist photo, it used to take you to very elegant page with their profile and major works; now this function stopped. When you click on the person’s photo it takes to the list of available movies availa…

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## [Personal Media Shows not too good](https://forums.plex.tv/t/personal-media-shows-not-too-good/877369)

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**Author:** [@nurbles](https://forums.plex.tv/u/nurbles)\
**Replies:** 2\
**Last updated:** [May 16, 2024, 9:50am UTC](https://forums.plex.tv/t/personal-media-shows-not-too-good/877369 "2024-05-16T09:50:19Z")

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I just created a new TV Show library and it automatically selected “Personal Media Shows” as the agent. It matched the show titled “M.A.N.T.I.S.” (from 1994) at “Le Mante” and when I tried to use Fix Match the correct s…

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## [Google cast coming to AAOS](https://forums.plex.tv/t/google-cast-coming-to-aaos/877702)

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**Author:** [@Sutekh82](https://forums.plex.tv/u/Sutekh82)\
**Replies:** 0\
**Last updated:** [May 15, 2024, 9:39pm UTC](https://forums.plex.tv/t/google-cast-coming-to-aaos/877702 "2024-05-15T21:39:56Z")

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So I just read that google cast is coming to aaos cars. I assume this will be a nice way to listen to our plexamp libraries in a better quality than bluetooth. To me this is great news I wanted to share with other aaos u…

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## [Website issue?](https://forums.plex.tv/t/website-issue/876684)

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**Author:** [@phoneguyinpgh](https://forums.plex.tv/u/phoneguyinpgh)\
**Replies:** 3\
**Last updated:** [May 14, 2024, 7:30pm UTC](https://forums.plex.tv/t/website-issue/876684 "2024-05-14T19:30:15Z")

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This is for the website admins. For the last 2 or 3 weeks when I visit the forums my anti-virus (Avast) is popping up this alert; Is there an issue here??

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## [Feature request - subtitles](https://forums.plex.tv/t/feature-request-subtitles/877591)

<div class="topic-metadata">

**Author:** [@itdietrichone](https://forums.plex.tv/u/itdietrichone)\
**Replies:** 0\
**Last updated:** [May 14, 2024, 7:05pm UTC](https://forums.plex.tv/t/feature-request-subtitles/877591 "2024-05-14T19:05:52Z")

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Is there an official website/form for feature requests or votes? I couldn’t found one… I have two: save the subutitle setting including offset after pause/exit of the show for series, ability to save preferred subtitl…

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## [Movie count is off](https://forums.plex.tv/t/movie-count-is-off/877581)

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**Author:** [@rosede12\_gmail\_com](https://forums.plex.tv/u/rosede12_gmail_com)\
**Replies:** 2\
**Last updated:** [May 14, 2024, 6:08pm UTC](https://forums.plex.tv/t/movie-count-is-off/877581 "2024-05-14T18:08:11Z")

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For home use, I use Kodi to watch media content. I provide Plex for a couple of others who provide content. Kodi reports 1324 movies, whereas Plex reports 1322. I logged onto my NAS and ran a count to confirm the actu…

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## [My Plex Server can't be found by Admin account. Managed accounts work fine. - NVIDIA SHIELD](https://forums.plex.tv/t/my-plex-server-cant-be-found-by-admin-account-managed-accounts-work-fine-nvidia-shield/876775)

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**Author:** [@manel\_70](https://forums.plex.tv/u/manel_70)\
**Replies:** 2\
**Last updated:** [May 13, 2024, 11:56pm UTC](https://forums.plex.tv/t/my-plex-server-cant-be-found-by-admin-account-managed-accounts-work-fine-nvidia-shield/876775 "2024-05-13T23:56:58Z")

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For no apparent reason I can’t access my server with my admin account today. It does not even show up. It shows up on the managed accounts. I am running a server on the Shield. I had database problems before, but this …

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## [TV Show Extras and UX Refresh Question](https://forums.plex.tv/t/tv-show-extras-and-ux-refresh-question/877528)

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**Author:** [@csa4140](https://forums.plex.tv/u/csa4140)\
**Replies:** 0\
**Last updated:** [May 13, 2024, 7:54pm UTC](https://forums.plex.tv/t/tv-show-extras-and-ux-refresh-question/877528 "2024-05-13T19:54:54Z")

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1.) I utilize the tv show extras features where you can add episode and season specific extras. Currently, not all apps support it at both levels: Episode and Season levels. Can we expect to have uniformity with all …

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## [TV Series "24" will not be recognized by Plex](https://forums.plex.tv/t/tv-series-24-will-not-be-recognized-by-plex/875186)

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**Author:** [@mla30](https://forums.plex.tv/u/mla30)\
**Replies:** 4\
**Last updated:** [May 13, 2024, 5:42pm UTC](https://forums.plex.tv/t/tv-series-24-will-not-be-recognized-by-plex/875186 "2024-05-13T17:42:22Z")

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Can’t seem to get my Plex to upload my TV series 24. Wondering if my naming scheme for the episodes is incorrect. Here is one example: 24 (2001) -S01E02 Thanks

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## [Cannot filter on "screenplay" for smart collections](https://forums.plex.tv/t/cannot-filter-on-screenplay-for-smart-collections/877509)

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**Author:** [@TallBrian](https://forums.plex.tv/u/TallBrian)\
**Replies:** 0\
**Last updated:** [May 13, 2024, 5:22pm UTC](https://forums.plex.tv/t/cannot-filter-on-screenplay-for-smart-collections/877509 "2024-05-13T17:22:15Z")

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When creating a filter for a smart collection, I can filter on “writer” but I cannot filter on “screenplay”. This is a problem, for example when creating an “Alex Garland” collection. In “28 Days Later” he is credited…

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## [Turn shuffle all from an artist off](https://forums.plex.tv/t/turn-shuffle-all-from-an-artist-off/877469)

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**Author:** [@1james0](https://forums.plex.tv/u/1james0)\
**Replies:** 0\
**Last updated:** [May 13, 2024, 8:48am UTC](https://forums.plex.tv/t/turn-shuffle-all-from-an-artist-off/877469 "2024-05-13T08:48:48Z")

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Hi, I was wondering if there is a way of turning shuffle off completely, until I want to shuffle some music (I never do to be honest). When using the mobile app, I click on an artist with maybe 10 albums and just want t…

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## [Subtitles](https://forums.plex.tv/t/subtitles/877461)

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**Author:** [@nicolephaneuf](https://forums.plex.tv/u/nicolephaneuf)\
**Replies:** 0\
**Last updated:** [May 13, 2024, 5:13am UTC](https://forums.plex.tv/t/subtitles/877461 "2024-05-13T05:13:39Z")

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I havw ADHD and subtitles help me focus on the dialog. But i am curious about those with hearing impairments, shouldn’t there be an option for them?

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## [4K HDR subtitle burn requriements?](https://forums.plex.tv/t/4k-hdr-subtitle-burn-requriements/877427)

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**Author:** [@calum311](https://forums.plex.tv/u/calum311)\
**Replies:** 0\
**Last updated:** [May 12, 2024, 4:36pm UTC](https://forums.plex.tv/t/4k-hdr-subtitle-burn-requriements/877427 "2024-05-12T16:36:32Z")

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Hi, does anyone know the CPU Passmark requirements for burning subtitles into 4K HDR content without stuttering/buffering? A number of obscure films don’t have Forced English SRTs available etc. And I’d rather invest in…

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## [DoVi not able to play on iPad Pro remotely over Wifi, but plays on local WiFi just fine](https://forums.plex.tv/t/dovi-not-able-to-play-on-ipad-pro-remotely-over-wifi-but-plays-on-local-wifi-just-fine/877380)

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**Author:** [@tybee](https://forums.plex.tv/u/tybee)\
**Replies:** 2\
**Last updated:** [May 12, 2024, 6:53pm UTC](https://forums.plex.tv/t/dovi-not-able-to-play-on-ipad-pro-remotely-over-wifi-but-plays-on-local-wifi-just-fine/877380 "2024-05-12T18:53:04Z")

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In the last year I’ve moved into the 4K world and more specifically 4k DV for everything that is offered in that format for my libraries. At home I can stream to my iPad Pro all files with no issues. Was just on vacatio…

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## [How added Music labels?](https://forums.plex.tv/t/how-added-music-labels/877421)

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**Author:** [@Trenobol](https://forums.plex.tv/u/Trenobol)\
**Replies:** 1\
**Last updated:** [May 12, 2024, 6:31pm UTC](https://forums.plex.tv/t/how-added-music-labels/877421 "2024-05-12T18:31:18Z")

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Hi To edit mp3 tags, I use TagScanner and Mp3Tag (I write artists/covers and other myself) After adding a music library, music labels are registered on many albums. Where do they come from if I have checked only local …

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## [Plex cannot find file on any device, except mobile](https://forums.plex.tv/t/plex-cannot-find-file-on-any-device-except-mobile/877348)

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**Author:** [@Torquai](https://forums.plex.tv/u/Torquai)\
**Replies:** 3\
**Last updated:** [May 12, 2024, 10:26am UTC](https://forums.plex.tv/t/plex-cannot-find-file-on-any-device-except-mobile/877348 "2024-05-12T10:26:51Z")

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So this was a new one, and very weird. My plex library has been working pretty much flawlessly for a few years now, but suddenly I am getting an error regardless of what movie I want to watch: Please check that the fil…

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## [Library View Details Buttons Not Working - Firefox, Edge](https://forums.plex.tv/t/library-view-details-buttons-not-working-firefox-edge/872182)

<div class="topic-metadata">

**Author:** [@PhillyIdolz](https://forums.plex.tv/u/PhillyIdolz)\
**Replies:** 16\
**Last updated:** [May 12, 2024, 2:27am UTC](https://forums.plex.tv/t/library-view-details-buttons-not-working-firefox-edge/872182 "2024-05-12T02:27:04Z")

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I am not sure if this is a ‘huge’ issue, but you know how you see all your movie posters on the Home screen, or in each folder, and when you hover over a poster in either place, three (3) icons are visible: Play (the big…

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## [Plex live tv](https://forums.plex.tv/t/plex-live-tv/877316)

<div class="topic-metadata">

**Author:** [@MELWINJOHN](https://forums.plex.tv/u/MELWINJOHN)\
**Replies:** 6\
**Last updated:** [May 11, 2024, 6:06pm UTC](https://forums.plex.tv/t/plex-live-tv/877316 "2024-05-11T18:06:25Z")

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hi, currently i have 2 plex server running under same account. one for movies and one for live tv. both are at different locatio.n. my plex admin user can see the live tv from my second server,while my managed useres c…

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## [Email Preferences yet AGAIN changed and I’m No longer Unsubscribed from ALL](https://forums.plex.tv/t/email-preferences-yet-again-changed-and-i-m-no-longer-unsubscribed-from-all/877298)

<div class="topic-metadata">

**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 1\
**Last updated:** [May 11, 2024, 2:47pm UTC](https://forums.plex.tv/t/email-preferences-yet-again-changed-and-i-m-no-longer-unsubscribed-from-all/877298 "2024-05-11T14:47:47Z")

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Continuing the discussion from Email Preferences yet again changed and I'm No longer Unsubscribed from ALL: Plex management are at it again :frowning: They have added Surveys & Research and auto enabled it.

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## [Play back green screen overlay](https://forums.plex.tv/t/play-back-green-screen-overlay/877308)

<div class="topic-metadata">

**Author:** [@wcorson322](https://forums.plex.tv/u/wcorson322)\
**Replies:** 0\
**Last updated:** [May 11, 2024, 12:21am UTC](https://forums.plex.tv/t/play-back-green-screen-overlay/877308 "2024-05-11T00:21:54Z")

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Hello all, I been having issues with certain movies when played the sound and movie play fine except everything is see thru green overlay. Mostly MGM movies. Played on firestick 4k. I was wondering if there is some type …

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