# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=93

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 94

---

## [Watch together stopped working](https://forums.plex.tv/t/watch-together-stopped-working/877266)

<div class="topic-metadata">

**Author:** [@jmank2](https://forums.plex.tv/u/jmank2)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 3:09pm UTC](https://forums.plex.tv/t/watch-together-stopped-working/877266 "2024-05-10T15:09:16Z")

</div>

Watching together doesn’t work anymore. We set up a watch together and i get a millisecond of playtime and it starts circling infinitely. But it will keep playing on my girlfriends screen. Playing the show separately o…

---

## [Subtitles not appearing](https://forums.plex.tv/t/subtitles-not-appearing/877244)

<div class="topic-metadata">

**Author:** [@2ngmc](https://forums.plex.tv/u/2ngmc)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 11:25am UTC](https://forums.plex.tv/t/subtitles-not-appearing/877244 "2024-05-10T11:25:49Z")

</div>

Am trying to watch Furia on both IPad and PC, even though the subtitles facility is showing as on, they are not appearing on the screen. Any advice please. Gosh what a difficult website to navigate, even for a seasoned o…

---

## [Music Video Playlist and Play Queues](https://forums.plex.tv/t/music-video-playlist-and-play-queues/877156)

<div class="topic-metadata">

**Author:** [@Numidia](https://forums.plex.tv/u/Numidia)\
**Replies:** 4\
**Last updated:** [May 10, 2024, 8:55am UTC](https://forums.plex.tv/t/music-video-playlist-and-play-queues/877156 "2024-05-10T08:55:31Z")

</div>

Ability to play music videos from the global music video location like tracks, shows and movies, ie add to playlists, play next, add to queue. Currently have to manual start each video if a want to play the music video …

---

## [ELI5 Ensure use of Atmos audio](https://forums.plex.tv/t/eli5-ensure-use-of-atmos-audio/877194)

<div class="topic-metadata">

**Author:** [@garyarroz](https://forums.plex.tv/u/garyarroz)\
**Replies:** 6\
**Last updated:** [May 10, 2024, 8:36am UTC](https://forums.plex.tv/t/eli5-ensure-use-of-atmos-audio/877194 "2024-05-10T08:36:09Z")

</div>

Windows Server, Windows Desktop Player, Denon Receiver, TV as monitor. Player Settings: Recvr selected as Audio Device, 48GB/s HDMI, Exclusive Audio selected, 5.1 selected, All audio passthroughs selected. Plays fine, n…

---

## [Filter non-smart music playlist](https://forums.plex.tv/t/filter-non-smart-music-playlist/877217)

<div class="topic-metadata">

**Author:** [@Seandi49](https://forums.plex.tv/u/Seandi49)\
**Replies:** 1\
**Last updated:** [May 10, 2024, 6:29am UTC](https://forums.plex.tv/t/filter-non-smart-music-playlist/877217 "2024-05-10T06:29:49Z")

</div>

I’ve been searching & can’t find the answer. I have a large (22k) manually created/curated music playlist that I continually update. I’d like to filter out tracks played more than x amount of times. Going smart is not an…

---

## [Continue Watching on Home not updating dynamically](https://forums.plex.tv/t/continue-watching-on-home-not-updating-dynamically/877193)

<div class="topic-metadata">

**Author:** [@Marabon](https://forums.plex.tv/u/Marabon)\
**Replies:** 9\
**Last updated:** [May 10, 2024, 2:27am UTC](https://forums.plex.tv/t/continue-watching-on-home-not-updating-dynamically/877193 "2024-05-10T02:27:00Z")

</div>

Hi, I’ve noticed lately that Continue Watching doesn’t dynamically update when a new file is added, like Recently Added does. I’m pretty sure it used to update on the fly in the past when it detects a new file, but now…

---

## [\#GetGeekyGiveaway](https://forums.plex.tv/t/getgeekygiveaway/877133)

<div class="topic-metadata">

**Author:** [@PlexInfo](https://forums.plex.tv/u/PlexInfo)\
**Replies:** 0\
**Last updated:** [May 8, 2024, 9:02pm UTC](https://forums.plex.tv/t/getgeekygiveaway/877133 "2024-05-08T21:02:57Z")

</div>

The #GetGeekyGiveaway is here. Send us a photo of your home theater setup by May 15th for a chance to win one of five Lifetime Plex Passes. So show us what you’ve got. Your server tech, your nerd cave, whatever you call…

---

## [Naming convention for original tv series](https://forums.plex.tv/t/naming-convention-for-original-tv-series/877136)

<div class="topic-metadata">

**Author:** [@ophios59](https://forums.plex.tv/u/ophios59)\
**Replies:** 4\
**Last updated:** [May 9, 2024, 7:39pm UTC](https://forums.plex.tv/t/naming-convention-for-original-tv-series/877136 "2024-05-09T19:39:24Z")

</div>

I have bought and ripped the original “Lost in Space” TV series that aired in 1965. When i loaded it into Plex, it mapped it to the 2018 version. What do I need to name the files so that Plex maps them to the 1965 vers…

---

## [Unable to see Friends on Watch Together on Android TV](https://forums.plex.tv/t/unable-to-see-friends-on-watch-together-on-android-tv/876976)

<div class="topic-metadata">

**Author:** [@Sherbert](https://forums.plex.tv/u/Sherbert)\
**Replies:** 3\
**Last updated:** [May 9, 2024, 7:33am UTC](https://forums.plex.tv/t/unable-to-see-friends-on-watch-together-on-android-tv/876976 "2024-05-09T07:33:39Z")

</div>

I’m wanting to host a watch party and I tested the Watch Together feature on my PC and it works alright I was able to invite my friend who has library access. So I go to my Nvidia Shield box and load up Plex and select W…

---

## [Streaming Services Setting Page Display Bug](https://forums.plex.tv/t/streaming-services-setting-page-display-bug/874930)

<div class="topic-metadata">

**Author:** [@x1ao4](https://forums.plex.tv/u/x1ao4)\
**Replies:** 3\
**Last updated:** [May 9, 2024, 4:43am UTC](https://forums.plex.tv/t/streaming-services-setting-page-display-bug/874930 "2024-05-09T04:43:11Z")

</div>

It seems there’s a bug in the Streaming Services setting page of Plex Web. The font size, color, and positioning of the “Streaming Services” title are incorrect. This issue occurs in both the Plex Web client and the web …

---

## [Smart Collection sorting by “Last Episode Date Added”](https://forums.plex.tv/t/smart-collection-sorting-by-last-episode-date-added/875093)

<div class="topic-metadata">

**Author:** [@The-Manager](https://forums.plex.tv/u/The-Manager)\
**Replies:** 3\
**Last updated:** [May 9, 2024, 4:25am UTC](https://forums.plex.tv/t/smart-collection-sorting-by-last-episode-date-added/875093 "2024-05-09T04:25:21Z")

</div>

I wanted to raise an old issue that still exists but the ticket was closed out back in 2022. It is outlined in detail here, I am able to confirm there is a bug with smart collection sorting using the “Last Episode Date…

---

## [Changing email address](https://forums.plex.tv/t/changing-email-address/877039)

<div class="topic-metadata">

**Author:** [@ryvier](https://forums.plex.tv/u/ryvier)\
**Replies:** 5\
**Last updated:** [May 8, 2024, 7:01am UTC](https://forums.plex.tv/t/changing-email-address/877039 "2024-05-08T07:01:09Z")

</div>

I would like to update my password. Is email verification required? I do not have access to my old email address. I do know my account password.

---

## [Question on Plex server and AT&T Internet Air](https://forums.plex.tv/t/question-on-plex-server-and-at-t-internet-air/877030)

<div class="topic-metadata">

**Author:** [@thecamel2](https://forums.plex.tv/u/thecamel2)\
**Replies:** 0\
**Last updated:** [May 7, 2024, 4:43pm UTC](https://forums.plex.tv/t/question-on-plex-server-and-at-t-internet-air/877030 "2024-05-07T16:43:20Z")

</div>

I was thinking of switching my internet from XFinity to AT&T Internet Air. I don’t have any other options in the apartment complex that I live in. I hear AT&T Internet Air, even though it has faster speeds, it also has r…

---

## [Problems keeping custom metadata when moving from one drive letter to another](https://forums.plex.tv/t/problems-keeping-custom-metadata-when-moving-from-one-drive-letter-to-another/877010)

<div class="topic-metadata">

**Author:** [@bradadams651](https://forums.plex.tv/u/bradadams651)\
**Replies:** 6\
**Last updated:** [May 7, 2024, 4:15pm UTC](https://forums.plex.tv/t/problems-keeping-custom-metadata-when-moving-from-one-drive-letter-to-another/877010 "2024-05-07T16:15:25Z")

</div>

Hi Guys, I run Plex server on Windows 10 and have been having trouble moving video files from one drive to another while keeping custom metadata. I have followed instructions Here: Lost metadata when moving files into …

---

## [Your connection to the server is not fast enough to stream this video](https://forums.plex.tv/t/your-connection-to-the-server-is-not-fast-enough-to-stream-this-video/876802)

<div class="topic-metadata">

**Author:** [@Cleavon](https://forums.plex.tv/u/Cleavon)\
**Replies:** 25\
**Last updated:** [May 7, 2024, 2:08pm UTC](https://forums.plex.tv/t/your-connection-to-the-server-is-not-fast-enough-to-stream-this-video/876802 "2024-05-07T14:08:40Z")

</div>

I’m running the latest version of Plex. Suddenly when I try to play back any of my content from my various streaming devices (apple tv & firestick) i’m getting an error message that says “Your connection to the server …

---

## [Plex buffering despit gigabit wired network, transcoding on, Premium license](https://forums.plex.tv/t/plex-buffering-despit-gigabit-wired-network-transcoding-on-premium-license/876937)

<div class="topic-metadata">

**Author:** [@shiftco](https://forums.plex.tv/u/shiftco)\
**Replies:** 1\
**Last updated:** [May 7, 2024, 2:48am UTC](https://forums.plex.tv/t/plex-buffering-despit-gigabit-wired-network-transcoding-on-premium-license/876937 "2024-05-07T02:48:28Z")

</div>

Hi. I know this is a well-trodden path with many threads here and on google so apologies for that. They are all old now, and not really relevant to my particular config. I have tried many of the things mentioned there.…

---

## [Thumbnails missing](https://forums.plex.tv/t/thumbnails-missing/875209)

<div class="topic-metadata">

**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 15\
**Last updated:** [May 6, 2024, 10:22pm UTC](https://forums.plex.tv/t/thumbnails-missing/875209 "2024-05-06T22:22:02Z")

</div>

Every few months, the thumbnails go blank. Not sure if it’s the same shows but it happens to around 20-50% of shows. The only way to fix it is to rematch the show. I’m on Debian PMS. It happens on the web and Android, an…

---

## [Unable to access PLEX server configuration options](https://forums.plex.tv/t/unable-to-access-plex-server-configuration-options/876878)

<div class="topic-metadata">

**Author:** [@ApoloXIII](https://forums.plex.tv/u/ApoloXIII)\
**Replies:** 4\
**Last updated:** [May 6, 2024, 2:47pm UTC](https://forums.plex.tv/t/unable-to-access-plex-server-configuration-options/876878 "2024-05-06T14:47:24Z")

</div>

Hello support team, I’m experiencing an issue with my PLEX server. When I try to access the server configuration options through the administration panel, the usual options are not displayed. I’ve tried several solutio…

---

## [Remove users from Login screen](https://forums.plex.tv/t/remove-users-from-login-screen/876927)

<div class="topic-metadata">

**Author:** [@georgelza](https://forums.plex.tv/u/georgelza)\
**Replies:** 5\
**Last updated:** [May 6, 2024, 1:32pm UTC](https://forums.plex.tv/t/remove-users-from-login-screen/876927 "2024-05-06T13:32:36Z")

</div>

Hi all… When I go to my plex server, I’m presented with “users” from which to select… I’ve looked but can’t figure out where to delete a user/profile no longer wanted. please help this “lost” child :wink: G

---

## [Unable to read a movie](https://forums.plex.tv/t/unable-to-read-a-movie/876912)

<div class="topic-metadata">

**Author:** [@lowkal](https://forums.plex.tv/u/lowkal)\
**Replies:** 0\
**Last updated:** [May 6, 2024, 6:01am UTC](https://forums.plex.tv/t/unable-to-read-a-movie/876912 "2024-05-06T06:01:42Z")

</div>

Hi everybody ! I use plex for many years and never ever have any problems since yesterday where I can’t find any solutions ! Got one file which does not launch on my tv then it does on my pc client, don’t understand. …

---

## [Analytics breaking device claim?](https://forums.plex.tv/t/analytics-breaking-device-claim/876908)

<div class="topic-metadata">

**Author:** [@swimguy81084](https://forums.plex.tv/u/swimguy81084)\
**Replies:** 0\
**Last updated:** [May 6, 2024, 4:25am UTC](https://forums.plex.tv/t/analytics-breaking-device-claim/876908 "2024-05-06T04:25:35Z")

</div>

Why can I suddenly not claim or view my devices on my network with pihole enabled? Are these idiots ■■■■■■■ with analytics??

---

## [Plex on iOS app broken for Search and Library Tab](https://forums.plex.tv/t/plex-on-ios-app-broken-for-search-and-library-tab/876903)

<div class="topic-metadata">

**Author:** [@Chris-Brand](https://forums.plex.tv/u/Chris-Brand)\
**Replies:** 0\
**Last updated:** [May 6, 2024, 1:51am UTC](https://forums.plex.tv/t/plex-on-ios-app-broken-for-search-and-library-tab/876903 "2024-05-06T01:51:01Z")

</div>

Hi there. I was trying to wait it out for a plex update for iOS, but my libraries remain broken after a Plex update in January 2024. The library tab and collections tab in mobile apps show either “server unavailable” or …

---

## [There's only 720p and 4K UHD 2160p video quality options](https://forums.plex.tv/t/theres-only-720p-and-4k-uhd-2160p-video-quality-options/876885)

<div class="topic-metadata">

**Author:** [@zachariahabdullah2031\_gmail\_com](https://forums.plex.tv/u/zachariahabdullah2031_gmail_com)\
**Replies:** 0\
**Last updated:** [May 5, 2024, 8:46pm UTC](https://forums.plex.tv/t/theres-only-720p-and-4k-uhd-2160p-video-quality-options/876885 "2024-05-05T20:46:20Z")

</div>

I have no FHD 1080p and 2K QHD 1440p to either change from 2 episodes in 1 season of “The Tom and Jerry Show (2014)” with DVD version that I couldn’t be able to watch I’m using all 3 devices between, LG webOS TV 43UN7000…

---

## [Poor quality while streaming](https://forums.plex.tv/t/poor-quality-while-streaming/876830)

<div class="topic-metadata">

**Author:** [@hbe81](https://forums.plex.tv/u/hbe81)\
**Replies:** 9\
**Last updated:** [May 5, 2024, 5:28pm UTC](https://forums.plex.tv/t/poor-quality-while-streaming/876830 "2024-05-05T17:28:33Z")

</div>

Hi, I have this problem with quality of streaming. My upload speed is 25Mbps and I’ve setup it on the server. My download speed is currently on my cellular data 20Mbps. The quality limitations for cellular are turned off…

---

## [Fix Match not showing on Plex Server Version 4.125.1](https://forums.plex.tv/t/fix-match-not-showing-on-plex-server-version-4-125-1/876772)

<div class="topic-metadata">

**Author:** [@evanswdtv](https://forums.plex.tv/u/evanswdtv)\
**Replies:** 1\
**Last updated:** [May 4, 2024, 7:59pm UTC](https://forums.plex.tv/t/fix-match-not-showing-on-plex-server-version-4-125-1/876772 "2024-05-04T19:59:43Z")

</div>

I’m running Plex Server version 4.125.1 and when I go to a new item Fix Match no longer shows up as an option. I used to be able to run this function to correctly match a new movie or TV Series. How do I do this now??

---

## [Actually view my content](https://forums.plex.tv/t/actually-view-my-content/876729)

<div class="topic-metadata">

**Author:** [@dera165](https://forums.plex.tv/u/dera165)\
**Replies:** 1\
**Last updated:** [May 4, 2024, 6:11pm UTC](https://forums.plex.tv/t/actually-view-my-content/876729 "2024-05-04T18:11:33Z")

</div>

wouldn’t that be great? why do i have to invest all this time in configuring your app only to have it sit there dumb as a freaking rock and not even allow me to access my own .media? why would I want to invite family me…

---

## [Dealing with 4:3 images](https://forums.plex.tv/t/dealing-with-4-3-images/876745)

<div class="topic-metadata">

**Author:** [@OneForTheRoad](https://forums.plex.tv/u/OneForTheRoad)\
**Replies:** 8\
**Last updated:** [May 4, 2024, 6:08pm UTC](https://forums.plex.tv/t/dealing-with-4-3-images/876745 "2024-05-04T18:08:28Z")

</div>

Hello, I looking to see if there is a way for Plex to keep old TV show images that are in 4:3 aspect ratio as just that & not zoom them in to a 16:9 window & cutting off detail from the top & bottom. I’ve tried to sear…

---

## [TV Episode Release Dates are not pulling for some TV Show Episodes](https://forums.plex.tv/t/tv-episode-release-dates-are-not-pulling-for-some-tv-show-episodes/876779)

<div class="topic-metadata">

**Author:** [@shawnrader](https://forums.plex.tv/u/shawnrader)\
**Replies:** 0\
**Last updated:** [May 4, 2024, 5:19pm UTC](https://forums.plex.tv/t/tv-episode-release-dates-are-not-pulling-for-some-tv-show-episodes/876779 "2024-05-04T17:19:10Z")

</div>

As you can see in the above picture, I have a hand full of series that for random episodes, they are not getting release dates when I update the Metadata. Looney Tunes starts at 1930. Everything before that has a ge…

---

## [Change non valid e-mail](https://forums.plex.tv/t/change-non-valid-e-mail/876771)

<div class="topic-metadata">

**Author:** [@neooffline1](https://forums.plex.tv/u/neooffline1)\
**Replies:** 2\
**Last updated:** [May 4, 2024, 4:36pm UTC](https://forums.plex.tv/t/change-non-valid-e-mail/876771 "2024-05-04T16:36:50Z")

</div>

Hi! On plex account have non valid e-mail with mistake - @gmai.com (need @gmail.com) and forgot old password. Account linked with facebook and google. How can restore password to change e-mail to valid, or may be admi…

---

## [(request) Allow filtering and reordering of the watchlist](https://forums.plex.tv/t/request-allow-filtering-and-reordering-of-the-watchlist/876709)

<div class="topic-metadata">

**Author:** [@ballfam](https://forums.plex.tv/u/ballfam)\
**Replies:** 1\
**Last updated:** [May 3, 2024, 9:52pm UTC](https://forums.plex.tv/t/request-allow-filtering-and-reordering-of-the-watchlist/876709 "2024-05-03T21:52:46Z")

</div>

I’ve just started to use the watchlist feature to make sense of the growing number of streaming services that I’m subscribed to, and it it working reasonably well, but there are a few very large gaps as far as I can tell…

[Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=92)

[Next page](https://forums.plex.tv/c/general-discussions/7.md?page=94)
