# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=95

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 96

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## [BUG？Unable to retrieve the playback queue for this item](https://forums.plex.tv/t/bug-unable-to-retrieve-the-playback-queue-for-this-item/875840)

<div class="topic-metadata">

**Author:** [@yuityan](https://forums.plex.tv/u/yuityan)\
**Replies:** 1\
**Last updated:** [April 26, 2024, 7:30pm UTC](https://forums.plex.tv/t/bug-unable-to-retrieve-the-playback-queue-for-this-item/875840 "2024-04-26T19:30:17Z")

</div>

Some movie sources may appear and the playback queue of the project cannot be retrieved. After playing through a third-party player and returning to plex, it can be played normally（Must have playback progress） Plex…

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## [How to report something on the plex?](https://forums.plex.tv/t/how-to-report-something-on-the-plex/875483)

<div class="topic-metadata">

**Author:** [@toldmyselfi](https://forums.plex.tv/u/toldmyselfi)\
**Replies:** 4\
**Last updated:** [April 26, 2024, 2:11pm UTC](https://forums.plex.tv/t/how-to-report-something-on-the-plex/875483 "2024-04-26T14:11:33Z")

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Good evening. How to report something on the plex? This is not my private library. I used the search engine on the plex website itself. Where I found lots of different duplications. The exact same movie or the same direc…

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## [New section from Plexamp](https://forums.plex.tv/t/new-section-from-plexamp/876071)

<div class="topic-metadata">

**Author:** [@hiresmusic](https://forums.plex.tv/u/hiresmusic)\
**Replies:** 1\
**Last updated:** [April 26, 2024, 10:40am UTC](https://forums.plex.tv/t/new-section-from-plexamp/876071 "2024-04-26T10:40:46Z")

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Hello, I would like to propose a new option for the future of plexamp. It would be great to have a new section within the app that was an imdb-style music database, to be able to search for any artist or biography regard…

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## [Adding files to multiple libraries](https://forums.plex.tv/t/adding-files-to-multiple-libraries/876053)

<div class="topic-metadata">

**Author:** [@Dan\_Bev](https://forums.plex.tv/u/Dan_Bev)\
**Replies:** 2\
**Last updated:** [April 26, 2024, 9:43am UTC](https://forums.plex.tv/t/adding-files-to-multiple-libraries/876053 "2024-04-26T09:43:53Z")

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I have three Movie libraries. Recent, Archived and Animated (Kids). If I create a fourth Movie library, All Movies, that cobines all of the movies, that are currently in the other libraries, will Plex recreate thumbnail…

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## [Clone Plex server on same account?](https://forums.plex.tv/t/clone-plex-server-on-same-account/875995)

<div class="topic-metadata">

**Author:** [@Plexihexi1231](https://forums.plex.tv/u/Plexihexi1231)\
**Replies:** 1\
**Last updated:** [April 25, 2024, 8:39am UTC](https://forums.plex.tv/t/clone-plex-server-on-same-account/875995 "2024-04-25T08:39:18Z")

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Hi at all, can I clone my plex server to a second device and just drag and drop the plex folder (database folder) from the original one? Will it be shown as a secondary server or is it in conflict with the original one?…

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## [Plex being dumb?](https://forums.plex.tv/t/plex-being-dumb/875888)

<div class="topic-metadata">

**Author:** [@Plexihexi1231](https://forums.plex.tv/u/Plexihexi1231)\
**Replies:** 5\
**Last updated:** [April 25, 2024, 5:32am UTC](https://forums.plex.tv/t/plex-being-dumb/875888 "2024-04-25T05:32:36Z")

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hi there, why does plex convert MKV to MKV on a new apple device? why can’t it stream directly? bandwidth is not the problem.

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## [In search function, titles with a colon seem to be ommited from search](https://forums.plex.tv/t/in-search-function-titles-with-a-colon-seem-to-be-ommited-from-search/875976)

<div class="topic-metadata">

**Author:** [@Quinto6](https://forums.plex.tv/u/Quinto6)\
**Replies:** 2\
**Last updated:** [April 24, 2024, 11:48pm UTC](https://forums.plex.tv/t/in-search-function-titles-with-a-colon-seem-to-be-ommited-from-search/875976 "2024-04-24T23:48:03Z")

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Friend texted me about ‘Kong: Skull Island’ they were trying to search for and that the only thing that pops up is to rent it for $3.99 from whatever service(s) were shown. I also did a search, strictly “kong skull islan…

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## [Cast and Crew](https://forums.plex.tv/t/cast-and-crew/875911)

<div class="topic-metadata">

**Author:** [@claynz](https://forums.plex.tv/u/claynz)\
**Replies:** 4\
**Last updated:** [April 24, 2024, 8:07am UTC](https://forums.plex.tv/t/cast-and-crew/875911 "2024-04-24T08:07:26Z")

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I use to be able to a go into a Actor in Cast and Crew and get all the information on what shows and movies they appeared in etc but not anymore!! has this feature been removed from Plex?

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## [Plex finds some files but not others](https://forums.plex.tv/t/plex-finds-some-files-but-not-others/875862)

<div class="topic-metadata">

**Author:** [@GJMichels](https://forums.plex.tv/u/GJMichels)\
**Replies:** 3\
**Last updated:** [April 24, 2024, 7:30am UTC](https://forums.plex.tv/t/plex-finds-some-files-but-not-others/875862 "2024-04-24T07:30:23Z")

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I have a curious situation. I am ripping vinyl to my computer and then “putting” the files in the folder I use for Plex. Recently, I ripped 19 albums of “Living Shakespeare” to the computer, Set up a new library in Ple…

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## [Bad Google auth integration behavior](https://forums.plex.tv/t/bad-google-auth-integration-behavior/875788)

<div class="topic-metadata">

**Author:** [@mcandre](https://forums.plex.tv/u/mcandre)\
**Replies:** 0\
**Last updated:** [April 22, 2024, 8:31pm UTC](https://forums.plex.tv/t/bad-google-auth-integration-behavior/875788 "2024-04-22T20:31:45Z")

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I’m trying to invite a friend to join my Plex server. However, when she selects the Plex Google authentication option on her iPhone, the loading circle seems to spin indefinitely. She’s using Safari.

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## [Artists and albums view change?](https://forums.plex.tv/t/artists-and-albums-view-change/875761)

<div class="topic-metadata">

**Author:** [@kosta.s](https://forums.plex.tv/u/kosta.s)\
**Replies:** 2\
**Last updated:** [April 22, 2024, 7:55pm UTC](https://forums.plex.tv/t/artists-and-albums-view-change/875761 "2024-04-22T19:55:31Z")

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Hello, is it possible to change the default view when I click on the artist? For instance, albums are placed horizontally, and I have to scroll with little arrows. In my case it’s “Soundtracks” that is horizontal. It …

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## [Unwatched Episodes & Episode Unwatched?](https://forums.plex.tv/t/unwatched-episodes-episode-unwatched/875775)

<div class="topic-metadata">

**Author:** [@x1ao4](https://forums.plex.tv/u/x1ao4)\
**Replies:** 0\
**Last updated:** [April 22, 2024, 6:42pm UTC](https://forums.plex.tv/t/unwatched-episodes-episode-unwatched/875775 "2024-04-22T18:42:32Z")

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After updating to version 1.40.2.8395, both “Unwatched Episodes” and “Episode Unwatched” are showing up in the advanced filters for TV shows. Are they different? Aren’t they supposed to mean the same thing? I’m a bit con…

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## [Support site broken from Android](https://forums.plex.tv/t/support-site-broken-from-android/875760)

<div class="topic-metadata">

**Author:** [@pl74520](https://forums.plex.tv/u/pl74520)\
**Replies:** 0\
**Last updated:** [April 22, 2024, 4:48pm UTC](https://forums.plex.tv/t/support-site-broken-from-android/875760 "2024-04-22T16:48:29Z")

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The support web site seems to be broken (no search box, no working links) when accessed from the Android App. This seems to relate to some kind of “captive” mode. Steps to reproduce: tap the menu, then settings, Help an…

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## [Email notifications for new version releases](https://forums.plex.tv/t/email-notifications-for-new-version-releases/875717)

<div class="topic-metadata">

**Author:** [@transport4505](https://forums.plex.tv/u/transport4505)\
**Replies:** 2\
**Last updated:** [April 22, 2024, 3:17pm UTC](https://forums.plex.tv/t/email-notifications-for-new-version-releases/875717 "2024-04-22T15:17:17Z")

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Is there a method I’m not seeing to get notified via email of all new version releases for PMS and Plex for AppleTV? I see that I can subscribe to forum topics/posts, but there is a notification for only username mention…

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## [Plex Pass Buying Issues](https://forums.plex.tv/t/plex-pass-buying-issues/875662)

<div class="topic-metadata">

**Author:** [@ewanbick](https://forums.plex.tv/u/ewanbick)\
**Replies:** 6\
**Last updated:** [April 22, 2024, 2:01pm UTC](https://forums.plex.tv/t/plex-pass-buying-issues/875662 "2024-04-22T14:01:04Z")

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Hey everyone, I’m trying to buy Plex Pass but the checkout isn’t showing up. Is this just me or is everyone seeing this?

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## [Recently Released Movies Bar](https://forums.plex.tv/t/recently-released-movies-bar/875746)

<div class="topic-metadata">

**Author:** [@mikehbshirl](https://forums.plex.tv/u/mikehbshirl)\
**Replies:** 1\
**Last updated:** [April 22, 2024, 1:11pm UTC](https://forums.plex.tv/t/recently-released-movies-bar/875746 "2024-04-22T13:11:09Z")

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This bar has appeared can anyone suggest how to remove it please and i am now getting duplicate entries when i upload files can anyone help me to remove them or stop this from happening Thanks in advance I’d Upload a p…

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## [PlexMediaServer-1.40.2.8395-c67dce28e-x86\_64 - Won't Connect to Server](https://forums.plex.tv/t/plexmediaserver-1-40-2-8395-c67dce28e-x86-64-wont-connect-to-server/875487)

<div class="topic-metadata">

**Author:** [@apennismightier](https://forums.plex.tv/u/apennismightier)\
**Replies:** 19\
**Last updated:** [April 22, 2024, 1:33am UTC](https://forums.plex.tv/t/plexmediaserver-1-40-2-8395-c67dce28e-x86-64-wont-connect-to-server/875487 "2024-04-22T01:33:05Z")

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Just updated to the new QNAP PMS. Now it won’t connect to my server at all. Anyone else experiencing the issue? I’ve rebooted my entire QNAP unit, and even reinstalled 1.40.2 over the previous installation, which usually…

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## [Buffering #ARGH](https://forums.plex.tv/t/buffering-argh/875634)

<div class="topic-metadata">

**Author:** [@Rossdillon](https://forums.plex.tv/u/Rossdillon)\
**Replies:** 4\
**Last updated:** [April 21, 2024, 10:11pm UTC](https://forums.plex.tv/t/buffering-argh/875634 "2024-04-21T22:11:12Z")

</div>

I’ve been fighting this battle for ages, keep adding speed to my system only to have some 4K movies buffer. I have an iMac-based server (3.6 GHz 8-Core Intel Core i9) connected to a fast mesh Linksys Velops WiFI feeding…

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## [Disable unnecessary services and plug-ins](https://forums.plex.tv/t/disable-unnecessary-services-and-plug-ins/875648)

<div class="topic-metadata">

**Author:** [@TOMillr](https://forums.plex.tv/u/TOMillr)\
**Replies:** 0\
**Last updated:** [April 21, 2024, 11:05am UTC](https://forums.plex.tv/t/disable-unnecessary-services-and-plug-ins/875648 "2024-04-21T11:05:54Z")

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Yes, I’m a stickler when it comes to unnecessary services running in the background of my server. That’s why I’d like to disable all those services and plug-ins that Plex is running in the background which are of no use …

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## [No commercials](https://forums.plex.tv/t/no-commercials/875632)

<div class="topic-metadata">

**Author:** [@Codyteam](https://forums.plex.tv/u/Codyteam)\
**Replies:** 1\
**Last updated:** [April 21, 2024, 7:25am UTC](https://forums.plex.tv/t/no-commercials/875632 "2024-04-21T07:25:24Z")

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No commercials for Plex

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## [Apple Vision Pro Plex support](https://forums.plex.tv/t/apple-vision-pro-plex-support/843581)

<div class="topic-metadata">

**Author:** [@john\_te0](https://forums.plex.tv/u/john_te0)\
**Replies:** 17\
**Last updated:** [April 21, 2024, 2:37am UTC](https://forums.plex.tv/t/apple-vision-pro-plex-support/843581 "2024-04-21T02:37:24Z")

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Apple just unveiled their Vision Pro spatial computer AR/VR headset today. Pretty impressive hardware and software from what I could see demonstrated during the keynote! And yes quite expensive at a $3,500 starting pri…

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## [Intel Arc AV1 HW Transcoding on Linux](https://forums.plex.tv/t/intel-arc-av1-hw-transcoding-on-linux/875363)

<div class="topic-metadata">

**Author:** [@ChamCham48](https://forums.plex.tv/u/ChamCham48)\
**Replies:** 21\
**Last updated:** [April 21, 2024, 2:21am UTC](https://forums.plex.tv/t/intel-arc-av1-hw-transcoding-on-linux/875363 "2024-04-21T02:21:15Z")

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Hi All, I’m running Plex Server on Ubuntu 23.10 and using the Intel Arc Drivers. Plex sees the device and in settings I tell it to use it for hardware transcoding. All my AV1 files are in MKV format. When I look at m…

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## [Export - List](https://forums.plex.tv/t/export-list/875605)

<div class="topic-metadata">

**Author:** [@StarTrek133](https://forums.plex.tv/u/StarTrek133)\
**Replies:** 1\
**Last updated:** [April 20, 2024, 6:48pm UTC](https://forums.plex.tv/t/export-list/875605 "2024-04-20T18:48:56Z")

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Does anyone know if there is a way to export what is in plex to a list ?? I have a mis count in my movies … Plex says 456 , but my folder count is 457 … So I am missing a movie … So wanted to do an export to I can compa…

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## [Is it possible for Plex to automatically select forced subtitles without any language preferences](https://forums.plex.tv/t/is-it-possible-for-plex-to-automatically-select-forced-subtitles-without-any-language-preferences/870823)

<div class="topic-metadata">

**Author:** [@Cor1001001101](https://forums.plex.tv/u/Cor1001001101)\
**Replies:** 2\
**Last updated:** [April 20, 2024, 6:03pm UTC](https://forums.plex.tv/t/is-it-possible-for-plex-to-automatically-select-forced-subtitles-without-any-language-preferences/870823 "2024-04-20T18:03:01Z")

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This might end up a feature request as it seems Plex can’t do this. First of all I should say I can manage to make forced subtitles turn on automatically in the way most people probably use them. So here’s my issue. In…

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## [Any news on the option to remove music library from general search except Plexamp?](https://forums.plex.tv/t/any-news-on-the-option-to-remove-music-library-from-general-search-except-plexamp/875552)

<div class="topic-metadata">

**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 0\
**Last updated:** [April 20, 2024, 8:18am UTC](https://forums.plex.tv/t/any-news-on-the-option-to-remove-music-library-from-general-search-except-plexamp/875552 "2024-04-20T08:18:43Z")

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So, if you have big libraries like me, you’ve probably noticed that the search takes quite a bit longer if you also have large music libraries. There’s an option to exclude a library from global search, but then, if you …

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## [No longer able to force show back into 'continue watching'](https://forums.plex.tv/t/no-longer-able-to-force-show-back-into-continue-watching/875529)

<div class="topic-metadata">

**Author:** [@thedavewsc](https://forums.plex.tv/u/thedavewsc)\
**Replies:** 0\
**Last updated:** [April 19, 2024, 11:08pm UTC](https://forums.plex.tv/t/no-longer-able-to-force-show-back-into-continue-watching/875529 "2024-04-19T23:08:10Z")

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Hey gang, I’ve noticed semi-recently I can no longer force a show back into ‘continue watching’ by marking the last-watched episode unwatched and then watched. This used to work to push the show back into the continue wa…

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## [Plex Watch Timer limit?](https://forums.plex.tv/t/plex-watch-timer-limit/868136)

<div class="topic-metadata">

**Author:** [@Paisan\_OG](https://forums.plex.tv/u/Paisan_OG)\
**Replies:** 4\
**Last updated:** [April 19, 2024, 10:25pm UTC](https://forums.plex.tv/t/plex-watch-timer-limit/868136 "2024-04-19T22:25:30Z")

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I have an interesting issue. I recently added users that if I removed them would just be a conversation I don’t want to have. I’ve noticed that they just run it all night when they are sleeping. Is there any way to set …

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## [Cinema trailers not working](https://forums.plex.tv/t/cinema-trailers-not-working/874666)

<div class="topic-metadata">

**Author:** [@barbaro62](https://forums.plex.tv/u/barbaro62)\
**Replies:** 56\
**Last updated:** [April 19, 2024, 12:35pm UTC](https://forums.plex.tv/t/cinema-trailers-not-working/874666 "2024-04-19T12:35:51Z")

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All of my content is visible. But when I click PLAY, the app starts looking for a trailer…and nothing happens. I cannot see either trailers nor films. That is happening with the app (I use it on Apple TV) but it also ha…

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## [Bitten by "Plex packages signed by sha-1 no longer works on redhat/centos/rocky 9"](https://forums.plex.tv/t/bitten-by-plex-packages-signed-by-sha-1-no-longer-works-on-redhat-centos-rocky-9/875418)

<div class="topic-metadata">

**Author:** [@grschmidt\_acm.org](https://forums.plex.tv/u/grschmidt_acm.org)\
**Replies:** 0\
**Last updated:** [April 19, 2024, 1:24am UTC](https://forums.plex.tv/t/bitten-by-plex-packages-signed-by-sha-1-no-longer-works-on-redhat-centos-rocky-9/875418 "2024-04-19T01:24:05Z")

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I’ve just been bitten by this problem on a new install of RHEL 9.3. Back in June last year it was raised, and subsequently closed due to inactivity, looks like something has slipped. For completeness, here’s that conve…

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## [Exclude episode names from search](https://forums.plex.tv/t/exclude-episode-names-from-search/874912)

<div class="topic-metadata">

**Author:** [@YVS](https://forums.plex.tv/u/YVS)\
**Replies:** 3\
**Last updated:** [April 19, 2024, 12:59am UTC](https://forums.plex.tv/t/exclude-episode-names-from-search/874912 "2024-04-19T00:59:21Z")

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Is there a way to make episode names not show up in search? What is the file in Plex that handles it? To make edition I want to see only movie and tv show titles in search field

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