# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

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## [Issue Upgrading to PMS 1.43.0.10467 on Debian and RHEL based distributions](https://forums.plex.tv/t/issue-upgrading-to-pms-1-43-0-10467-on-debian-and-rhel-based-distributions/935847)

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**Author:** [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)\
**Replies:** 394\
**Last updated:** [April 17, 2026, 10:33pm UTC](https://forums.plex.tv/t/issue-upgrading-to-pms-1-43-0-10467-on-debian-and-rhel-based-distributions/935847 "2026-04-17T22:33:16Z")

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Updated: February 14th 2026 Yesterday we released Plex Media Server 1.43.0.10467 to production and saw reports of issues with package signatures. We are in the process of rolling back that release while we debug this is…

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## [Synology - DSM 7.0 Release - Plex Installation (Not Operational) Issues](https://forums.plex.tv/t/synology-dsm-7-0-release-plex-installation-not-operational-issues/719845)

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**Author:** [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Replies:** 189\
**Last updated:** [March 7, 2025, 6:44pm UTC](https://forums.plex.tv/t/synology-dsm-7-0-release-plex-installation-not-operational-issues/719845 "2025-03-07T18:44:11Z")

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DSM 7 Release Issues Synology has finally advanced DSM 7.0 to Release status – Complete with more changes. In this thread we will focus and resolve any issues which result from the latest (DSM 7.0-41890) firmware. …

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## [About the Plex Media Server category](https://forums.plex.tv/t/about-the-plex-media-server-category/273944)

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**Author:** [@PlexInfo](https://forums.plex.tv/u/PlexInfo)\
**Replies:** 0\
**Last updated:** [June 21, 2018, 3:01pm UTC](https://forums.plex.tv/t/about-the-plex-media-server-category/273944 "2018-06-21T15:01:17Z")

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Please tag with os tag like server-mac or server-windows and any other appropriate to the topic

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## [Intermittent connection to Sonos Plex Remote Access](https://forums.plex.tv/t/intermittent-connection-to-sonos-plex-remote-access/944377)

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**Author:** [@marshall\_71](https://forums.plex.tv/u/marshall_71)\
**Replies:** 0\
**Last updated:** [October 11, 2026, 4:27pm UTC](https://forums.plex.tv/t/intermittent-connection-to-sonos-plex-remote-access/944377 "2026-10-11T16:27:58Z")

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Server Version#: NA Player Version#: NA \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Summary for Plex: Issue: Intermittent Remote Access Failures with Plex Me…

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## [Movie Match no longer working](https://forums.plex.tv/t/movie-match-no-longer-working/944320)

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**Author:** [@DumbBunn](https://forums.plex.tv/u/DumbBunn)\
**Replies:** 5\
**Last updated:** [October 11, 2026, 4:24pm UTC](https://forums.plex.tv/t/movie-match-no-longer-working/944320 "2026-10-11T16:24:55Z")

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Server Version#:4.160.0 Player Version#:N/A The movies I’m adding no longer get matched. I cannot find any entry in the Setting options to use it/activate anything that works. I’m NOT a programmer and won’t even attemp…

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## [Loudness analysis grows to 10+ GB RAM and triggers host OOM killer](https://forums.plex.tv/t/loudness-analysis-grows-to-10-gb-ram-and-triggers-host-oom-killer/943677)

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**Author:** [@Dr\_HaZaRd](https://forums.plex.tv/u/Dr_HaZaRd)\
**Replies:** 18\
**Last updated:** [October 11, 2026, 3:48pm UTC](https://forums.plex.tv/t/loudness-analysis-grows-to-10-gb-ram-and-triggers-host-oom-killer/943677 "2026-10-11T15:48:28Z")

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Server Version: 1.43.4.10903-e5521bd8c Player Version: 1.115.0.426-4e960a1d OS: Unraid 7.3.2 (kernel 6.18.38-Unraid), Docker, LinuxServer.io image Hardware: Intel Core i5-11500, 16 GB RAM, iGPU passed through (/dev/dr…

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## [Plex Pass problem?](https://forums.plex.tv/t/plex-pass-problem/944359)

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**Author:** [@DBILTOFT](https://forums.plex.tv/u/DBILTOFT)\
**Replies:** 4\
**Last updated:** [October 11, 2026, 3:27pm UTC](https://forums.plex.tv/t/plex-pass-problem/944359 "2026-10-11T15:27:02Z")

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Hi. Does anyone know if there is a problem with the Plex Pass?! I have plex pass as the server owner, and that used to work, up until the recent update, now my father cant play anything from my server, he’s told that h…

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## [Playback issue with files containing Spanish characters in the filename](https://forums.plex.tv/t/playback-issue-with-files-containing-spanish-characters-in-the-filename/943659)

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**Author:** [@masencio](https://forums.plex.tv/u/masencio)\
**Replies:** 6\
**Last updated:** [October 11, 2026, 1:07pm UTC](https://forums.plex.tv/t/playback-issue-with-files-containing-spanish-characters-in-the-filename/943659 "2026-10-11T13:07:46Z")

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Server Version#: 1.43.4.10903 Player Version#: All Server installed on Mac Mini M4 Hi With PMS version 1.43.4.10903, files with names containing characters such as accents or Spanish keyboard characters (like ‘ñ’ or …

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## [Not authorized after fresh Windows install — server claimed but registration returns 422](https://forums.plex.tv/t/not-authorized-after-fresh-windows-install-server-claimed-but-registration-returns-422/944339)

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**Author:** [@onebrad](https://forums.plex.tv/u/onebrad)\
**Replies:** 2\
**Last updated:** [October 11, 2026, 1:02pm UTC](https://forums.plex.tv/t/not-authorized-after-fresh-windows-install-server-claimed-but-registration-returns-422/944339 "2026-10-11T13:02:13Z")

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Server version: 1.43.4.10903-e5521bd8c Plex Web: 4.160.0, tested in Microsoft Edge OS: Windows Server 2025 Datacenter (build 26100) Following a hard drive failure, I installed the OS from scratch and installed Plex Me…

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## [Live TV playback stops when switching from Direct Stream to transcoding – internal /livetv/sessions/](https://forums.plex.tv/t/live-tv-playback-stops-when-switching-from-direct-stream-to-transcoding-internal-livetv-sessions/944358)

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**Author:** [@twsevenseven](https://forums.plex.tv/u/twsevenseven)\
**Replies:** 0\
**Last updated:** [October 11, 2026, 10:59am UTC](https://forums.plex.tv/t/live-tv-playback-stops-when-switching-from-direct-stream-to-transcoding-internal-livetv-sessions/944358 "2026-10-11T10:59:46Z")

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Environment Plex Media Server: 1.43.4.10903-e5521bd8c Client: Plex for Mac 1.115.0.426-4e960a1d macOS: 27.0 Server OS: Debian 13 / Docker GPU: Intel Raptor Lake-P UHD Graphics / VAAPI Live TV source: Threadfin → Vu…

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## [QNAP Plex Pass: expired certificate, persistent HTTP 429 — request reset](https://forums.plex.tv/t/qnap-plex-pass-expired-certificate-persistent-http-429-request-reset/944072)

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**Author:** [@eddiewuym](https://forums.plex.tv/u/eddiewuym)\
**Replies:** 4\
**Last updated:** [October 11, 2026, 10:51am UTC](https://forums.plex.tv/t/qnap-plex-pass-expired-certificate-persistent-http-429-request-reset/944072 "2026-10-11T10:51:18Z")

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Hi Plex team, I’m a paying Plex Pass subscriber. My QNAP Plex server is still presenting an expired plex.direct certificate, and clients are failing TLS certificate validation. Automatic renewal repeatedly fails with HT…

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## [Audio Track Loudness Analysis Slow - loudnorm vs. ebur128](https://forums.plex.tv/t/audio-track-loudness-analysis-slow-loudnorm-vs-ebur128/944015)

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**Author:** [@Volts](https://forums.plex.tv/u/Volts)\
**Replies:** 27\
**Last updated:** [October 11, 2026, 7:57am UTC](https://forums.plex.tv/t/audio-track-loudness-analysis-slow-loudnorm-vs-ebur128/944015 "2026-10-11T07:57:09Z")

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Pre-analyzing audio tracks for loudness with loudnorm is very slow; it actually performs normalization, not just analysis, and throws the result away. Do you need data that only loudnorm can provide? ebur128=peak=tru…

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## [Plex client says server is offline when on same network](https://forums.plex.tv/t/plex-client-says-server-is-offline-when-on-same-network/944338)

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**Author:** [@Johney0420](https://forums.plex.tv/u/Johney0420)\
**Replies:** 1\
**Last updated:** [October 11, 2026, 7:45am UTC](https://forums.plex.tv/t/plex-client-says-server-is-offline-when-on-same-network/944338 "2026-10-11T07:45:33Z")

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Plex was working until approx 3 weeks ago, now all 3 of my plex client on different devices say the server is offline. I have checked the usual things given on forums. I am seeing that some ppl require a certificate r…

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## [NVENC HEVC transcodes of Dolby Vision files with SMPTE timecode produce no video (dovi\_rpu: Failed t](https://forums.plex.tv/t/nvenc-hevc-transcodes-of-dolby-vision-files-with-smpte-timecode-produce-no-video-dovi-rpu-failed-t/944344)

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**Author:** [@phibs](https://forums.plex.tv/u/phibs)\
**Replies:** 1\
**Last updated:** [October 11, 2026, 7:35am UTC](https://forums.plex.tv/t/nvenc-hevc-transcodes-of-dolby-vision-files-with-smpte-timecode-produce-no-video-dovi-rpu-failed-t/944344 "2026-10-11T07:35:42Z")

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Server Version#: PMS 1.43.5.11029 (Linux, Debian 13 LXC), hardware transcoding on an NVIDIA RTX 2000 Ada (driver 610.43.03), HEVC encoding enabled. Player Version#: Version 1.115.0.426-4e960a1d Symptom: Some 4K Dolby V…

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## [Migrate from Synology to dedicate HW](https://forums.plex.tv/t/migrate-from-synology-to-dedicate-hw/944325)

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**Author:** [@brewder](https://forums.plex.tv/u/brewder)\
**Replies:** 2\
**Last updated:** [October 11, 2026, 6:20am UTC](https://forums.plex.tv/t/migrate-from-synology-to-dedicate-hw/944325 "2026-10-11T06:20:50Z")

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I have become increasingly frustrated with buffering issues. Plex runs on my DS920+ which also runs two virtual servers. Anyway, is there a guide to move Plex, and my Lifetime license, from Synology to a dedicated hard…

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## [Has Plex Stopped Supporting AVI Files?!?](https://forums.plex.tv/t/has-plex-stopped-supporting-avi-files/940407)

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**Author:** [@rcrang](https://forums.plex.tv/u/rcrang)\
**Replies:** 3\
**Last updated:** [October 10, 2026, 11:50pm UTC](https://forums.plex.tv/t/has-plex-stopped-supporting-avi-files/940407 "2026-10-10T23:50:01Z")

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So all of a sudden none of my .avi files will play on any Plex client! Have they quit supporting them? What kind of nonsense is this? They play fine on my Windows computer (not in Plex though). How can they suddenly not …

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## [Certificate stuck on 429 rate limit - request reset](https://forums.plex.tv/t/certificate-stuck-on-429-rate-limit-request-reset/938830)

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**Author:** [@Valdimarsson](https://forums.plex.tv/u/Valdimarsson)\
**Replies:** 168\
**Last updated:** [October 10, 2026, 11:32pm UTC](https://forums.plex.tv/t/certificate-stuck-on-429-rate-limit-request-reset/938830 "2026-10-10T23:32:15Z")

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Server Version#: 1.43.1.10611 Server name: Plex OS: Windows 10/11 Log excerpt: May 15, 2026 18:59:41.545 ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429 Could a moderator please reset the r…

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## [Which date fields for what use on music IDv3 tags?](https://forums.plex.tv/t/which-date-fields-for-what-use-on-music-idv3-tags/944216)

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**Author:** [@woyciesjes](https://forums.plex.tv/u/woyciesjes)\
**Replies:** 5\
**Last updated:** [October 10, 2026, 6:54pm UTC](https://forums.plex.tv/t/which-date-fields-for-what-use-on-music-idv3-tags/944216 "2026-10-10T18:54:21Z")

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As I’m going through my music files, sorting things out (with MusicBrainz Picard) for Plex to be reliable with fetching information… It occurs to me that every music track has 3 important dates related to it: When the …

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## [Plex on Apple TV - Possible to default to Surround audio?](https://forums.plex.tv/t/plex-on-apple-tv-possible-to-default-to-surround-audio/944327)

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**Author:** [@phoenixXx87](https://forums.plex.tv/u/phoenixXx87)\
**Replies:** 0\
**Last updated:** [October 10, 2026, 6:28pm UTC](https://forums.plex.tv/t/plex-on-apple-tv-possible-to-default-to-surround-audio/944327 "2026-10-10T18:28:00Z")

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Is there any setting on Plex that will default to surround track? I’d love to start using Plex fully but all my files are MP4, stereo track is track 1 with surround sound track 2, Apple TV has always defaulted to surrou…

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## [Naming a two disc movie](https://forums.plex.tv/t/naming-a-two-disc-movie/944234)

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**Author:** [@pritchett4](https://forums.plex.tv/u/pritchett4)\
**Replies:** 6\
**Last updated:** [October 10, 2026, 5:19pm UTC](https://forums.plex.tv/t/naming-a-two-disc-movie/944234 "2026-10-10T17:19:06Z")

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I have a two DVD set for the Ten Commandments. I looked up how to name them according to the plex instructions. I had them named The Ten Commandments (1956) - disc1.mkv and The Ten Commandments (1956) - disc2.mkv. Origin…

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## [Music analysis (sonic/loudness) fails on E-AC3 / Dolby Atmos tracks: transcoder launched without EAE](https://forums.plex.tv/t/music-analysis-sonic-loudness-fails-on-e-ac3-dolby-atmos-tracks-transcoder-launched-without-eae/944323)

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**Author:** [@oldm72](https://forums.plex.tv/u/oldm72)\
**Replies:** 0\
**Last updated:** [October 10, 2026, 4:14pm UTC](https://forums.plex.tv/t/music-analysis-sonic-loudness-fails-on-e-ac3-dolby-atmos-tracks-transcoder-launched-without-eae/944323 "2026-10-10T16:14:29Z")

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Server version: 1.43.4.10903, Linux x86-64 (Docker, linuxserver.io image). Plex Pass. Problem The Butler MusicAnalysis task (sonic analysis, and loudness analysis) fails for every track whose audio is E-AC3 / Dolby Atm…

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## [Server periodically vanishes from client server-list despite being fully reachable](https://forums.plex.tv/t/server-periodically-vanishes-from-client-server-list-despite-being-fully-reachable/941843)

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**Author:** [@Christoph\_Lehninger](https://forums.plex.tv/u/Christoph_Lehninger)\
**Replies:** 15\
**Last updated:** [October 10, 2026, 3:40pm UTC](https://forums.plex.tv/t/server-periodically-vanishes-from-client-server-list-despite-being-fully-reachable/941843 "2026-10-10T15:40:06Z")

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Server Version#: v1.43.3.10896 Player Version#: Plex for Windows 1.115.0.426-4e960a1d Setup: Plex Media Server (Docker, plexinc/pms-docker, network\_mode: host) on Unraid, currently v1.43.3.10896 Router/Firewall: OP…

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## [My Plex Server named VideoStation has been lost to my Plex.tv account since the recent update](https://forums.plex.tv/t/my-plex-server-named-videostation-has-been-lost-to-my-plex-tv-account-since-the-recent-update/944282)

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**Author:** [@alanjross](https://forums.plex.tv/u/alanjross)\
**Replies:** 2\
**Last updated:** [October 10, 2026, 3:16pm UTC](https://forums.plex.tv/t/my-plex-server-named-videostation-has-been-lost-to-my-plex-tv-account-since-the-recent-update/944282 "2026-10-10T15:16:42Z")

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Server Version#: latest Win 64, non beta. Message displayed on TV that VideoStation no longer exists. I cannot connect to my server on my home Tv’s. All Friends who had access lost connection. I can access the server …

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## [Problem updating music library](https://forums.plex.tv/t/problem-updating-music-library/944318)

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**Author:** [@Marnick](https://forums.plex.tv/u/Marnick)\
**Replies:** 0\
**Last updated:** [October 10, 2026, 2:22pm UTC](https://forums.plex.tv/t/problem-updating-music-library/944318 "2026-10-10T14:22:21Z")

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Hi, I’ve got the same issue as explained in an earlier post https://forums.plex.tv/t/problem-updating-music-library/615568 . Movies an TV series are working fine, Music is not working and telling me: I’ve checked i…

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## [My Plex server is not available on local network (unraid)](https://forums.plex.tv/t/my-plex-server-is-not-available-on-local-network-unraid/944315)

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**Author:** [@nick682](https://forums.plex.tv/u/nick682)\
**Replies:** 0\
**Last updated:** [October 10, 2026, 1:33pm UTC](https://forums.plex.tv/t/my-plex-server-is-not-available-on-local-network-unraid/944315 "2026-10-10T13:33:03Z")

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Server Version#: 1.43.4.10903 (unraid) Player Version#: 2026.19.1 I recently got a new gateway/router from my ISP and now I cannot use plex on my LAN. I kept the same ISP, but the gateway was a different brand. The …

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## [HTTPS certs are missing trust roots](https://forums.plex.tv/t/https-certs-are-missing-trust-roots/943238)

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**Author:** [@toddself](https://forums.plex.tv/u/toddself)\
**Replies:** 4\
**Last updated:** [October 10, 2026, 11:04am UTC](https://forums.plex.tv/t/https-certs-are-missing-trust-roots/943238 "2026-10-10T11:04:57Z")

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Server Version#: 11.43.4.10903-e5521bd8c Player Version#: 4.16. PMS serves an incomplete plex.direct certificate chain under Let’s Encrypt “Generation Y” (ISRG Root YR) — Remote Access permanently “Not Reachable” Sinc…

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## [Disable Media Logos](https://forums.plex.tv/t/disable-media-logos/944309)

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**Author:** [@auwilliams](https://forums.plex.tv/u/auwilliams)\
**Replies:** 1\
**Last updated:** [October 10, 2026, 9:33am UTC](https://forums.plex.tv/t/disable-media-logos/944309 "2026-10-10T09:33:13Z")

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The new Plex UI finally hit my clients, and I can already see a lot of curation issues. There are logos for TV and movies now, which puts too much trust in the agent to correctly map them. I thought managing thousands of…

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## [Unstable external access and disappearance of my synology shared folder](https://forums.plex.tv/t/unstable-external-access-and-disappearance-of-my-synology-shared-folder/944305)

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**Author:** [@jonghunleesummershark](https://forums.plex.tv/u/jonghunleesummershark)\
**Replies:** 2\
**Last updated:** [October 10, 2026, 7:45am UTC](https://forums.plex.tv/t/unstable-external-access-and-disappearance-of-my-synology-shared-folder/944305 "2026-10-10T07:45:54Z")

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Hi all, I was setting up external access to my Plex server that I run on my synology NAS. However, it shows unstable external access connection being turned off itself after a few seconds. While doing that, my synology…

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## [Various Artist issues](https://forums.plex.tv/t/various-artist-issues/944231)

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**Author:** [@Shepherdsflock](https://forums.plex.tv/u/Shepherdsflock)\
**Replies:** 5\
**Last updated:** [October 10, 2026, 6:10am UTC](https://forums.plex.tv/t/various-artist-issues/944231 "2026-10-10T06:10:25Z")

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Server Version#:4.162.1 Player Version#: I added my discography of Donna Summer last night. No issues. Today, all of her disc have been changed to be by Various Artists with other Various Artists albums in there. Thi…

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## [Transcoder process crashes on Mac Studio after Plex Media Server update to 1.43.4.10903](https://forums.plex.tv/t/transcoder-process-crashes-on-mac-studio-after-plex-media-server-update-to-1-43-4-10903/944272)

<div class="topic-metadata">

**Author:** [@beave892](https://forums.plex.tv/u/beave892)\
**Replies:** 1\
**Last updated:** [October 10, 2026, 2:39am UTC](https://forums.plex.tv/t/transcoder-process-crashes-on-mac-studio-after-plex-media-server-update-to-1-43-4-10903/944272 "2026-10-10T02:39:46Z")

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Title: Transcoder process crashes on Mac Studio after Plex Media Server update to 1.43.4.10903 Server Version: 1.43.4.10903 Plex Web Version: 4.160.0 Platform: macOS, Apple Silicon Mac Studio Plex Pass: No Descripti…

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