# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=221

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 222

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## [Baseball season 2 can't Fix Match](https://forums.plex.tv/t/baseball-season-2-cant-fix-match/904443)

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**Author:** [@amidabrian1](https://forums.plex.tv/u/amidabrian1)\
**Replies:** 3\
**Last updated:** [February 3, 2025, 10:18pm UTC](https://forums.plex.tv/t/baseball-season-2-cant-fix-match/904443 "2025-02-03T22:18:28Z")

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Server Version#: 4.141.0 Player Version#: I am trying to fix Match Match Baseball Season 2 by Ken Burns, and unfortunately, it does not work. Season 1 is fine. Does this mean I will have to do this manually? I have …

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## [Remote Acces port](https://forums.plex.tv/t/remote-acces-port/904457)

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**Author:** [@tue\_sa](https://forums.plex.tv/u/tue_sa)\
**Replies:** 3\
**Last updated:** [February 3, 2025, 10:55am UTC](https://forums.plex.tv/t/remote-acces-port/904457 "2025-02-03T10:55:36Z")

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Am I right that the remote port is changing? I got the remote access working som days ago, and I’m sure it was port 17729 but now it’s 17730. Why is that?

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## [Nvidia Shield Server - Latest Updates Quality?](https://forums.plex.tv/t/nvidia-shield-server-latest-updates-quality/899591)

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**Author:** [@vonsworld](https://forums.plex.tv/u/vonsworld)\
**Replies:** 4\
**Last updated:** [February 3, 2025, 2:02am UTC](https://forums.plex.tv/t/nvidia-shield-server-latest-updates-quality/899591 "2025-02-03T02:02:56Z")

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I’m about to setup a new Nvidia Shield as a small server but first wanted to ask for some advice. There are lots of posts online regarding past problems on the Shield with Plex Server updates and Android issues with ext…

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## [TV Episode Extras are not working for me](https://forums.plex.tv/t/tv-episode-extras-are-not-working-for-me/904311)

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**Author:** [@hellerbrewing](https://forums.plex.tv/u/hellerbrewing)\
**Replies:** 8\
**Last updated:** [February 2, 2025, 11:48pm UTC](https://forums.plex.tv/t/tv-episode-extras-are-not-working-for-me/904311 "2025-02-02T23:48:35Z")

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Server Version#: 1.41.3.9314 Player Version#: N/A I have been creating an extra season (00) for my television series that I want to add the extras for. Recently I noticed that you can add extras directly to the season…

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## [Prevent Settings from being Overwritten](https://forums.plex.tv/t/prevent-settings-from-being-overwritten/903611)

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**Author:** [@DavyJonesAdmin](https://forums.plex.tv/u/DavyJonesAdmin)\
**Replies:** 3\
**Last updated:** [February 2, 2025, 10:41pm UTC](https://forums.plex.tv/t/prevent-settings-from-being-overwritten/903611 "2025-02-02T22:41:46Z")

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Server Version#: 4.144.1 Hello everyone. I have a (hopefully quick) question. I’m running Plex off an Orange Pi 5 running Ubuntu, and this set up has been working well for at least 2 years now. But I have recently noti…

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## [HEVC encoding not available on Synology?](https://forums.plex.tv/t/hevc-encoding-not-available-on-synology/904036)

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**Author:** [@RockStar](https://forums.plex.tv/u/RockStar)\
**Replies:** 35\
**Last updated:** [February 2, 2025, 10:17pm UTC](https://forums.plex.tv/t/hevc-encoding-not-available-on-synology/904036 "2025-02-02T22:17:58Z")

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Running the latest beta (1.41.4.9399) , I don’t see the HEVC options for transcoding. What am I doing wrong? NAS: Syno DS1621xs+ GPU: Nvidia T1000 Server Version#: Version 1.41.4.9399 Player Version#: iOS

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## [Opus R128 Tags are effecting Loudness Leveling](https://forums.plex.tv/t/opus-r128-tags-are-effecting-loudness-leveling/904319)

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**Author:** [@TChilderhose](https://forums.plex.tv/u/TChilderhose)\
**Replies:** 9\
**Last updated:** [February 2, 2025, 8:40pm UTC](https://forums.plex.tv/t/opus-r128-tags-are-effecting-loudness-leveling/904319 "2025-02-02T20:40:30Z")

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Server Version#: 1.41.4.9399 Player Version#: Plexamp v4.11.5 Posted a video explaining and test run through here. I’ve been having issues with loudness leveling in plex/plexamp for awhile where some albums would just…

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## [Plex not loading](https://forums.plex.tv/t/plex-not-loading/904246)

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**Author:** [@pfebres](https://forums.plex.tv/u/pfebres)\
**Replies:** 5\
**Last updated:** [February 2, 2025, 6:53pm UTC](https://forums.plex.tv/t/plex-not-loading/904246 "2025-02-02T18:53:09Z")

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Server Version#:1.41.3.9314-a0bfb8370 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I had a power outage last night. Turned on my Mac today an…

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## [I changed my PMS Secure Connections from Preferred to Required, now I cannot access Network Settings](https://forums.plex.tv/t/i-changed-my-pms-secure-connections-from-preferred-to-required-now-i-cannot-access-network-settings/904423)

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**Author:** [@danielburgin](https://forums.plex.tv/u/danielburgin)\
**Replies:** 1\
**Last updated:** [February 2, 2025, 6:33pm UTC](https://forums.plex.tv/t/i-changed-my-pms-secure-connections-from-preferred-to-required-now-i-cannot-access-network-settings/904423 "2025-02-02T18:33:08Z")

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Server Version#:1.41.3.9314-a0bfb8370-x86\_64\_DSM7 Player Version#: 4.141.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> How to undo setting Network/Secure Conn…

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## [Transcoding Adds Full File to Transcode Directory](https://forums.plex.tv/t/transcoding-adds-full-file-to-transcode-directory/904421)

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**Author:** [@slider162](https://forums.plex.tv/u/slider162)\
**Replies:** 2\
**Last updated:** [February 2, 2025, 6:12pm UTC](https://forums.plex.tv/t/transcoding-adds-full-file-to-transcode-directory/904421 "2025-02-02T18:12:16Z")

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Server Version#: 1.41.4.9399 Player Version#: Latest Two weeks ago I started watching a 4K movie. 3/4 of the way through I stopped. Today I started watching again only to get “Conversion Failed. The transcoder exite…

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## [Can't uninstall Plex Media Server following DSM upgrade](https://forums.plex.tv/t/cant-uninstall-plex-media-server-following-dsm-upgrade/904408)

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**Author:** [@Tesla619](https://forums.plex.tv/u/Tesla619)\
**Replies:** 1\
**Last updated:** [February 2, 2025, 3:08pm UTC](https://forums.plex.tv/t/cant-uninstall-plex-media-server-following-dsm-upgrade/904408 "2025-02-02T15:08:31Z")

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Server Version#:DSM 7.1.1-42962 Update 7 Player Version#: unknown I noticed my plex library was not pulling up on my tv as it did for years, i updated Synology to the latest non beta DS7 and updated plex but getting th…

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## [Choppy HDHomeRun on Docker Plex](https://forums.plex.tv/t/choppy-hdhomerun-on-docker-plex/904394)

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**Author:** [@doge](https://forums.plex.tv/u/doge)\
**Replies:** 0\
**Last updated:** [February 2, 2025, 12:10pm UTC](https://forums.plex.tv/t/choppy-hdhomerun-on-docker-plex/904394 "2025-02-02T12:10:20Z")

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Server Version#: -docker server 1.41.4.9399 (linux mint proxmox vm) -windows server 1.41.3.9314 (laptop) Player Version#: -Plex Web 4.143.0 (Edge Version 132.0.2957.140 on Mac) -Plex for Mac 1.150.2.269-12a32491 He…

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## [How to display 2 part movie?](https://forums.plex.tv/t/how-to-display-2-part-movie/904185)

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**Author:** [@nigelpb](https://forums.plex.tv/u/nigelpb)\
**Replies:** 4\
**Last updated:** [February 2, 2025, 2:03pm UTC](https://forums.plex.tv/t/how-to-display-2-part-movie/904185 "2025-02-02T14:03:07Z")

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I have a movie No Direction Home: Bob Dylan that is in two parts. I would like them to display as two parts so I can select which part I want to play. At present the only way that I can distinguish between the parts is w…

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## [Plex keeps rescanning folders with tvdb ID in it](https://forums.plex.tv/t/plex-keeps-rescanning-folders-with-tvdb-id-in-it/904362)

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**Author:** [@Brother-Jandall](https://forums.plex.tv/u/Brother-Jandall)\
**Replies:** 7\
**Last updated:** [February 2, 2025, 7:11am UTC](https://forums.plex.tv/t/plex-keeps-rescanning-folders-with-tvdb-id-in-it/904362 "2025-02-02T07:11:56Z")

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Server Version#: 1.41.3.9314 Short version: after some data loss, system reimaging, and poor decisions, I thought I’d save myself some headaches in case I ever lose both my Sonarr and Plex db again and have my show leve…

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## [Moved Plex to Docker, UPnP streaming device can't find it](https://forums.plex.tv/t/moved-plex-to-docker-upnp-streaming-device-cant-find-it/904261)

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**Author:** [@Curandero](https://forums.plex.tv/u/Curandero)\
**Replies:** 6\
**Last updated:** [February 2, 2025, 4:19am UTC](https://forums.plex.tv/t/moved-plex-to-docker-upnp-streaming-device-cant-find-it/904261 "2025-02-02T04:19:33Z")

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Server Version#: 4.141.0 Player Version#: N/A I’ve recently moved Plex from direct install on a Synology NAS into a docker container installation that is running on a different subnet (172.18.x.x) to my main home netwo…

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## [Plex Server on NAS not connecting to APPs on Vision Pro](https://forums.plex.tv/t/plex-server-on-nas-not-connecting-to-apps-on-vision-pro/900055)

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**Author:** [@mkummer](https://forums.plex.tv/u/mkummer)\
**Replies:** 2\
**Last updated:** [December 27, 2024, 6:12pm UTC](https://forums.plex.tv/t/plex-server-on-nas-not-connecting-to-apps-on-vision-pro/900055 "2024-12-27T18:12:43Z")

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Hello - I transferred my Plex Libraries to my Ugreen NAS with Docker. I watch my Movies successful with my Vision Pro using the iPad Plex App. using some other Apps on the Vision i.e. Aurora or Theatre 2 don’t accept usi…

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## [Password reset locked server](https://forums.plex.tv/t/password-reset-locked-server/904354)

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**Author:** [@Brightfang](https://forums.plex.tv/u/Brightfang)\
**Replies:** 9\
**Last updated:** [February 2, 2025, 4:10am UTC](https://forums.plex.tv/t/password-reset-locked-server/904354 "2025-02-02T04:10:45Z")

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Reset plex account password today due to receiving a notice of someone possibly having my details and i also selected the kick everyone off with reset box. Doing so dropped access to the server and when i went to reclaim…

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## [Plex server on TrueNAS Scale is not visible](https://forums.plex.tv/t/plex-server-on-truenas-scale-is-not-visible/903936)

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**Author:** [@NJMorf](https://forums.plex.tv/u/NJMorf)\
**Replies:** 10\
**Last updated:** [February 2, 2025, 1:14am UTC](https://forums.plex.tv/t/plex-server-on-truenas-scale-is-not-visible/903936 "2025-02-02T01:14:13Z")

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Server Version#: 1.41.3.9314 Player Version#: 1.107.2.300-7093f413 (TLDR: trying to work out how to upgrade my TrueNAS Core server running PlexPass server in a jail to TrueNAS Scale running Plex as an app, without losi…

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## [Plex server not seeing a movie](https://forums.plex.tv/t/plex-server-not-seeing-a-movie/903588)

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**Author:** [@jvpix.com](https://forums.plex.tv/u/jvpix.com)\
**Replies:** 9\
**Last updated:** [February 1, 2025, 10:46pm UTC](https://forums.plex.tv/t/plex-server-not-seeing-a-movie/903588 "2025-02-01T22:46:49Z")

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HI all, I have PMS running on a windows 11 machine. I have a movie file that its not seeing after clicking Scan Library Files. the file is called Kill Bill vol. 2.mkv. why wouldn’t it see it? thanks

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## [Why do you keep adding crap to my home screen without my permission?](https://forums.plex.tv/t/why-do-you-keep-adding-crap-to-my-home-screen-without-my-permission/904292)

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**Author:** [@britsoft](https://forums.plex.tv/u/britsoft)\
**Replies:** 4\
**Last updated:** [February 1, 2025, 8:36pm UTC](https://forums.plex.tv/t/why-do-you-keep-adding-crap-to-my-home-screen-without-my-permission/904292 "2025-02-01T20:36:40Z")

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Server Version#: 4.144.1 Player Version#: 1.41.3.9314 Today I log into my plex server and there is another list of crappy movies showing that I did NOT put there and which apparently can not be removed without spending…

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## ["The Dark Knight Returns (Deluxe Edition)" (2013) refuses to match with anything other than "Part 2"](https://forums.plex.tv/t/the-dark-knight-returns-deluxe-edition-2013-refuses-to-match-with-anything-other-than-part-2/904270)

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**Author:** [@Dr\_Midnight](https://forums.plex.tv/u/Dr_Midnight)\
**Replies:** 7\
**Last updated:** [February 1, 2025, 6:35pm UTC](https://forums.plex.tv/t/the-dark-knight-returns-deluxe-edition-2013-refuses-to-match-with-anything-other-than-part-2/904270 "2025-02-01T18:35:21Z")

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Server Version#: 1.41.3.9314 Player Version#: Plex Web 4.141.0 I have “remux” rips that I created using MakeMKV of “Batman: The Dark Knight Returns” Part 1, Part 2, and the “Deluxe Edition” that was released in 2013 wh…

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## [Plex matching stopped working suddenly](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738)

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**Author:** [@ven265\_zonnet\_nl](https://forums.plex.tv/u/ven265_zonnet_nl)\
**Replies:** 4\
**Last updated:** [February 1, 2025, 5:40pm UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738 "2025-02-01T17:40:14Z")

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Server Version#: v.1.41.3.9314 Player Version#: not applicable I have added 2 new movies to my database today, but I cannot get Plex to searchg for them in the movie database. It was working fine on the 18th of this m…

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## [Cleanup after successful migration](https://forums.plex.tv/t/cleanup-after-successful-migration/904295)

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**Author:** [@RelationshipDoc](https://forums.plex.tv/u/RelationshipDoc)\
**Replies:** 3\
**Last updated:** [February 1, 2025, 5:39pm UTC](https://forums.plex.tv/t/cleanup-after-successful-migration/904295 "2025-02-01T17:39:44Z")

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Server Version#: Synology DS218+ Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> About a year ago I successfully migrated my Plex server from DSM…

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## [Transcoder not respecting Throttle Buffer](https://forums.plex.tv/t/transcoder-not-respecting-throttle-buffer/903342)

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**Author:** [@Lund14](https://forums.plex.tv/u/Lund14)\
**Replies:** 3\
**Last updated:** [February 1, 2025, 3:04pm UTC](https://forums.plex.tv/t/transcoder-not-respecting-throttle-buffer/903342 "2025-02-01T15:04:04Z")

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Installed the newest beta today and have been testing out HEVC transcoding using an nVidia RTX 4060. It seems as though the throttle buffer is not being respected, both for HEVC transcoding and H264 transcoding. My throt…

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## [Option max. Videotranscodes for x265?](https://forums.plex.tv/t/option-max-videotranscodes-for-x265/904119)

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**Author:** [@Red-Naxela](https://forums.plex.tv/u/Red-Naxela)\
**Replies:** 2\
**Last updated:** [February 1, 2025, 10:18am UTC](https://forums.plex.tv/t/option-max-videotranscodes-for-x265/904119 "2025-02-01T10:18:17Z")

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Server Version#: 1.41.4.9399 Player Version#: I can’t seem to find an option to limit just the number of x265-transcodes, it always effects x264 too. Is it possible to differentiate via the Preferences.xml, if yes how…

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## [Plex Server Remote Access constantly showing offline](https://forums.plex.tv/t/plex-server-remote-access-constantly-showing-offline/904053)

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**Author:** [@dmoore](https://forums.plex.tv/u/dmoore)\
**Replies:** 1\
**Last updated:** [February 1, 2025, 9:29am UTC](https://forums.plex.tv/t/plex-server-remote-access-constantly-showing-offline/904053 "2025-02-01T09:29:25Z")

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Server Version#: 1.41.3.9314 (x64) Player Version#: N/A I run my Plex server off a Windows 10 laptop with the following specs: Intel Core i3-1005G1 CPU @ 1.20 GHz 4 GB RAM @ 2667 MHz Windows 10 Home 22H2 My server …

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## [Not available outside your network - Have contacted ISP and assigned Static IP to no avail](https://forums.plex.tv/t/not-available-outside-your-network-have-contacted-isp-and-assigned-static-ip-to-no-avail/903848)

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**Author:** [@clementkueh](https://forums.plex.tv/u/clementkueh)\
**Replies:** 14\
**Last updated:** [February 1, 2025, 8:06am UTC](https://forums.plex.tv/t/not-available-outside-your-network-have-contacted-isp-and-assigned-static-ip-to-no-avail/903848 "2025-02-01T08:06:44Z")

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Server Version#: 1.41.3.9314 Player Version#: 10.25.0.2461 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Plex server PC is connected to Router via ethernet cabl…

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## [Why is my nas volume not appear when I want to add movie files that I have stored on my Synology na](https://forums.plex.tv/t/why-is-my-nas-volume-not-appear-when-i-want-to-add-movie-files-that-i-have-stored-on-my-synology-na/896326)

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**Author:** [@cm2106](https://forums.plex.tv/u/cm2106)\
**Replies:** 14\
**Last updated:** [February 1, 2025, 3:32am UTC](https://forums.plex.tv/t/why-is-my-nas-volume-not-appear-when-i-want-to-add-movie-files-that-i-have-stored-on-my-synology-na/896326 "2025-02-01T03:32:55Z")

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Server Version#:7 Player Version#:latest \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

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## [Conversion failed. A required codec could not be found or failed to install - Docker](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install-docker/903843)

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**Author:** [@boundzero](https://forums.plex.tv/u/boundzero)\
**Replies:** 1\
**Last updated:** [January 31, 2025, 11:39pm UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install-docker/903843 "2025-01-31T23:39:20Z")

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Server Version#: 1.41.3.9314 Player Version#: Plex Media Server Logs\_2025-01-28\_03-50-25.zip (1.8 MB) Good day, When I go to play some movies in the web player, right now Ive only come across the one, I get Conversio…

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## [Remote Access Not Available outside WiFi Network](https://forums.plex.tv/t/remote-access-not-available-outside-wifi-network/904149)

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**Author:** [@djmaw](https://forums.plex.tv/u/djmaw)\
**Replies:** 5\
**Last updated:** [January 31, 2025, 10:59pm UTC](https://forums.plex.tv/t/remote-access-not-available-outside-wifi-network/904149 "2025-01-31T22:59:22Z")

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I’ve been on and off trying to figure out how to set-up remote access using my cloud and nest wifi. I have tried to port forward using the google home app and google support are not able to help with this issue. I’ve tri…

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