# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=222

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**Page:** 223

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## [Why do you keep adding crap to my home screen without my permission?](https://forums.plex.tv/t/why-do-you-keep-adding-crap-to-my-home-screen-without-my-permission/904292)

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**Author:** [@britsoft](https://forums.plex.tv/u/britsoft)\
**Replies:** 4\
**Last updated:** [February 1, 2025, 8:36pm UTC](https://forums.plex.tv/t/why-do-you-keep-adding-crap-to-my-home-screen-without-my-permission/904292 "2025-02-01T20:36:40Z")

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Server Version#: 4.144.1 Player Version#: 1.41.3.9314 Today I log into my plex server and there is another list of crappy movies showing that I did NOT put there and which apparently can not be removed without spending…

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## ["The Dark Knight Returns (Deluxe Edition)" (2013) refuses to match with anything other than "Part 2"](https://forums.plex.tv/t/the-dark-knight-returns-deluxe-edition-2013-refuses-to-match-with-anything-other-than-part-2/904270)

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**Author:** [@Dr\_Midnight](https://forums.plex.tv/u/Dr_Midnight)\
**Replies:** 7\
**Last updated:** [February 1, 2025, 6:35pm UTC](https://forums.plex.tv/t/the-dark-knight-returns-deluxe-edition-2013-refuses-to-match-with-anything-other-than-part-2/904270 "2025-02-01T18:35:21Z")

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Server Version#: 1.41.3.9314 Player Version#: Plex Web 4.141.0 I have “remux” rips that I created using MakeMKV of “Batman: The Dark Knight Returns” Part 1, Part 2, and the “Deluxe Edition” that was released in 2013 wh…

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## [Plex matching stopped working suddenly](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738)

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**Author:** [@ven265\_zonnet\_nl](https://forums.plex.tv/u/ven265_zonnet_nl)\
**Replies:** 4\
**Last updated:** [February 1, 2025, 5:40pm UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738 "2025-02-01T17:40:14Z")

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Server Version#: v.1.41.3.9314 Player Version#: not applicable I have added 2 new movies to my database today, but I cannot get Plex to searchg for them in the movie database. It was working fine on the 18th of this m…

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## [Cleanup after successful migration](https://forums.plex.tv/t/cleanup-after-successful-migration/904295)

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**Author:** [@RelationshipDoc](https://forums.plex.tv/u/RelationshipDoc)\
**Replies:** 3\
**Last updated:** [February 1, 2025, 5:39pm UTC](https://forums.plex.tv/t/cleanup-after-successful-migration/904295 "2025-02-01T17:39:44Z")

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Server Version#: Synology DS218+ Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> About a year ago I successfully migrated my Plex server from DSM…

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## [Transcoder not respecting Throttle Buffer](https://forums.plex.tv/t/transcoder-not-respecting-throttle-buffer/903342)

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**Author:** [@Lund14](https://forums.plex.tv/u/Lund14)\
**Replies:** 3\
**Last updated:** [February 1, 2025, 3:04pm UTC](https://forums.plex.tv/t/transcoder-not-respecting-throttle-buffer/903342 "2025-02-01T15:04:04Z")

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Installed the newest beta today and have been testing out HEVC transcoding using an nVidia RTX 4060. It seems as though the throttle buffer is not being respected, both for HEVC transcoding and H264 transcoding. My throt…

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## [Option max. Videotranscodes for x265?](https://forums.plex.tv/t/option-max-videotranscodes-for-x265/904119)

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**Author:** [@Red-Naxela](https://forums.plex.tv/u/Red-Naxela)\
**Replies:** 2\
**Last updated:** [February 1, 2025, 10:18am UTC](https://forums.plex.tv/t/option-max-videotranscodes-for-x265/904119 "2025-02-01T10:18:17Z")

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Server Version#: 1.41.4.9399 Player Version#: I can’t seem to find an option to limit just the number of x265-transcodes, it always effects x264 too. Is it possible to differentiate via the Preferences.xml, if yes how…

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## [Plex Server Remote Access constantly showing offline](https://forums.plex.tv/t/plex-server-remote-access-constantly-showing-offline/904053)

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**Author:** [@dmoore](https://forums.plex.tv/u/dmoore)\
**Replies:** 1\
**Last updated:** [February 1, 2025, 9:29am UTC](https://forums.plex.tv/t/plex-server-remote-access-constantly-showing-offline/904053 "2025-02-01T09:29:25Z")

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Server Version#: 1.41.3.9314 (x64) Player Version#: N/A I run my Plex server off a Windows 10 laptop with the following specs: Intel Core i3-1005G1 CPU @ 1.20 GHz 4 GB RAM @ 2667 MHz Windows 10 Home 22H2 My server …

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## [Not available outside your network - Have contacted ISP and assigned Static IP to no avail](https://forums.plex.tv/t/not-available-outside-your-network-have-contacted-isp-and-assigned-static-ip-to-no-avail/903848)

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**Author:** [@clementkueh](https://forums.plex.tv/u/clementkueh)\
**Replies:** 14\
**Last updated:** [February 1, 2025, 8:06am UTC](https://forums.plex.tv/t/not-available-outside-your-network-have-contacted-isp-and-assigned-static-ip-to-no-avail/903848 "2025-02-01T08:06:44Z")

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Server Version#: 1.41.3.9314 Player Version#: 10.25.0.2461 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Plex server PC is connected to Router via ethernet cabl…

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## [Why is my nas volume not appear when I want to add movie files that I have stored on my Synology na](https://forums.plex.tv/t/why-is-my-nas-volume-not-appear-when-i-want-to-add-movie-files-that-i-have-stored-on-my-synology-na/896326)

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**Author:** [@cm2106](https://forums.plex.tv/u/cm2106)\
**Replies:** 14\
**Last updated:** [February 1, 2025, 3:32am UTC](https://forums.plex.tv/t/why-is-my-nas-volume-not-appear-when-i-want-to-add-movie-files-that-i-have-stored-on-my-synology-na/896326 "2025-02-01T03:32:55Z")

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Server Version#:7 Player Version#:latest \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

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## [Conversion failed. A required codec could not be found or failed to install - Docker](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install-docker/903843)

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**Author:** [@boundzero](https://forums.plex.tv/u/boundzero)\
**Replies:** 1\
**Last updated:** [January 31, 2025, 11:39pm UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install-docker/903843 "2025-01-31T23:39:20Z")

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Server Version#: 1.41.3.9314 Player Version#: Plex Media Server Logs\_2025-01-28\_03-50-25.zip (1.8 MB) Good day, When I go to play some movies in the web player, right now Ive only come across the one, I get Conversio…

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## [Remote Access Not Available outside WiFi Network](https://forums.plex.tv/t/remote-access-not-available-outside-wifi-network/904149)

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**Author:** [@djmaw](https://forums.plex.tv/u/djmaw)\
**Replies:** 5\
**Last updated:** [January 31, 2025, 10:59pm UTC](https://forums.plex.tv/t/remote-access-not-available-outside-wifi-network/904149 "2025-01-31T22:59:22Z")

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I’ve been on and off trying to figure out how to set-up remote access using my cloud and nest wifi. I have tried to port forward using the google home app and google support are not able to help with this issue. I’ve tri…

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## [Help Needed Organising Multi-CD Audiobooks](https://forums.plex.tv/t/help-needed-organising-multi-cd-audiobooks/904215)

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**Author:** [@RobotSamurai](https://forums.plex.tv/u/RobotSamurai)\
**Replies:** 2\
**Last updated:** [January 31, 2025, 7:27pm UTC](https://forums.plex.tv/t/help-needed-organising-multi-cd-audiobooks/904215 "2025-01-31T19:27:02Z")

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Hi, I’m trying to organise my audiobook collection on Plex and I know this is a feature that still needs some love. I’ve got plenty of audiobooks on CD and I’ve ripped them all using fre:ac into MP3 files. If I place …

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## [Cannot claim server anymore](https://forums.plex.tv/t/cannot-claim-server-anymore/904202)

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**Author:** [@coleseidl897](https://forums.plex.tv/u/coleseidl897)\
**Replies:** 2\
**Last updated:** [January 31, 2025, 6:07pm UTC](https://forums.plex.tv/t/cannot-claim-server-anymore/904202 "2025-01-31T18:07:50Z")

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I was running PlexMediaServer on a dedicated laptop, running linux mint. It used to run fine.. but I changed my Plex password the other day. I briefly got a “you do not have access to this server” message before the se…

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## [Skip and Fast forward not forwarding](https://forums.plex.tv/t/skip-and-fast-forward-not-forwarding/904204)

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**Author:** [@MalibuDave42](https://forums.plex.tv/u/MalibuDave42)\
**Replies:** 0\
**Last updated:** [January 31, 2025, 5:17pm UTC](https://forums.plex.tv/t/skip-and-fast-forward-not-forwarding/904204 "2025-01-31T17:17:58Z")

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Server Version#: 1.41.4.9399 Player Version#: Roku 7.31.7 I have several Roku Ultra units. The local-to-the-Plex-Server unit is hardwired and skips and FFs work fine. Another unit used over the internet (also hardwired…

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## [How Do I Roll Back to the Previous Server Version?](https://forums.plex.tv/t/how-do-i-roll-back-to-the-previous-server-version/904142)

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**Author:** [@TikiMark](https://forums.plex.tv/u/TikiMark)\
**Replies:** 2\
**Last updated:** [January 31, 2025, 4:16pm UTC](https://forums.plex.tv/t/how-do-i-roll-back-to-the-previous-server-version/904142 "2025-01-31T16:16:01Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.144.1 Apparently the latest version has adversely affected the DVR functionality and I need to roll the server back to the previous version. Are there instructions somew…

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## [Ubuntu update - Plex connect issues](https://forums.plex.tv/t/ubuntu-update-plex-connect-issues/904196)

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**Author:** [@Taipan30](https://forums.plex.tv/u/Taipan30)\
**Replies:** 0\
**Last updated:** [January 31, 2025, 3:41pm UTC](https://forums.plex.tv/t/ubuntu-update-plex-connect-issues/904196 "2025-01-31T15:41:49Z")

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Ubuntu 24.04 update. Plex shows the server twice. One is linked to all of my libraries & is not accessible. The other has a check mark as connected but the libraries are missing.

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## [Personal Media Scanner failing to load Originally Available date](https://forums.plex.tv/t/personal-media-scanner-failing-to-load-originally-available-date/900789)

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**Author:** [@jjharrow](https://forums.plex.tv/u/jjharrow)\
**Replies:** 1\
**Last updated:** [January 31, 2025, 3:19pm UTC](https://forums.plex.tv/t/personal-media-scanner-failing-to-load-originally-available-date/900789 "2025-01-31T15:19:53Z")

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Server Version#: 1.41.3.9314 Player Version#: n/a I added some new home videos (mp4) to my library for 2024 and they were failing to proper load the “Originally Available” from either the file metadata (Year property),…

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## [The Langoliers (1995) missing from plex movie agent](https://forums.plex.tv/t/the-langoliers-1995-missing-from-plex-movie-agent/904187)

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**Author:** [@FblthpTheFound](https://forums.plex.tv/u/FblthpTheFound)\
**Replies:** 2\
**Last updated:** [January 31, 2025, 1:45pm UTC](https://forums.plex.tv/t/the-langoliers-1995-missing-from-plex-movie-agent/904187 "2025-01-31T13:45:39Z")

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Server Version#: 1.41.3.9314 I am unable to find The Langoliers with the plex movie agent Link to movie db: The Langoliers (TV Series 1995-1995) — The Movie Database (TMDB) Screenshot of manual match search:

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## [Plex auto scan not working in updated QNAP](https://forums.plex.tv/t/plex-auto-scan-not-working-in-updated-qnap/903780)

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**Author:** [@praffone](https://forums.plex.tv/u/praffone)\
**Replies:** 4\
**Last updated:** [January 31, 2025, 12:55pm UTC](https://forums.plex.tv/t/plex-auto-scan-not-working-in-updated-qnap/903780 "2025-01-31T12:55:06Z")

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QNAP TS453D Firmware QTS 5.2.3.3006 Plex Media server: V1.41.3 Before QNAP update everything was working correctly. After firmware update, Plex is not auto scanning the library. It works only manually. Any help?

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## [Need assistance on TV show extras - how do I add something manually?](https://forums.plex.tv/t/need-assistance-on-tv-show-extras-how-do-i-add-something-manually/904179)

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**Author:** [@f1nchy](https://forums.plex.tv/u/f1nchy)\
**Replies:** 2\
**Last updated:** [January 31, 2025, 12:48pm UTC](https://forums.plex.tv/t/need-assistance-on-tv-show-extras-how-do-i-add-something-manually/904179 "2025-01-31T12:48:49Z")

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Hi guys When a new TV season starts we often forget what had happened previously, so I download a recap of the previous season from Youtube. How would I put that into Plex? For example, I’ve downloaded a Season 1 recap…

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## [Plex server not launching on win 10](https://forums.plex.tv/t/plex-server-not-launching-on-win-10/903646)

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**Author:** [@leperl](https://forums.plex.tv/u/leperl)\
**Replies:** 9\
**Last updated:** [January 31, 2025, 12:28pm UTC](https://forums.plex.tv/t/plex-server-not-launching-on-win-10/903646 "2025-01-31T12:28:11Z")

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Server Version#:v.1.41.3.9314-a0bfb8370 December 16, 2024 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I cannot launch Plex server(1st time u…

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## [Unraid Server High CPU + crash (nvme?)](https://forums.plex.tv/t/unraid-server-high-cpu-crash-nvme/901709)

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**Author:** [@theophile76](https://forums.plex.tv/u/theophile76)\
**Replies:** 6\
**Last updated:** [January 31, 2025, 8:42am UTC](https://forums.plex.tv/t/unraid-server-high-cpu-crash-nvme/901709 "2025-01-31T08:42:02Z")

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Unraid Version : 4.143.0 Hello, my PMS is configured as follow : Intel NUC 11 pro : 1 nvme cache for all share (Samsung 990 Pro 2To) Arraw : 1 empty USB stick SMB Shares from my sinology server for medias The rea…

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## [Once installed, the Plex Media Server won't open. It appears open in task manager, can't interact](https://forums.plex.tv/t/once-installed-the-plex-media-server-wont-open-it-appears-open-in-task-manager-cant-interact/894358)

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**Author:** [@danomeara259](https://forums.plex.tv/u/danomeara259)\
**Replies:** 4\
**Last updated:** [January 31, 2025, 6:38am UTC](https://forums.plex.tv/t/once-installed-the-plex-media-server-wont-open-it-appears-open-in-task-manager-cant-interact/894358 "2025-01-31T06:38:36Z")

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Server Version#: v.1.41.1.9057-af5eaea7a September 28, 2024 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’m running Windows 11 and my Plex …

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## [New Plex build giving me headaches, playback freezing, and mix of HW and SW transcoding](https://forums.plex.tv/t/new-plex-build-giving-me-headaches-playback-freezing-and-mix-of-hw-and-sw-transcoding/904157)

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**Author:** [@brennok](https://forums.plex.tv/u/brennok)\
**Replies:** 0\
**Last updated:** [January 31, 2025, 3:11am UTC](https://forums.plex.tv/t/new-plex-build-giving-me-headaches-playback-freezing-and-mix-of-hw-and-sw-transcoding/904157 "2025-01-31T03:11:39Z")

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Server Version#: 1.41.3.9314 I built a new Plex server over the holiday break and I am having all sorts of issues that I never had with my old re-purposed build. The new build is using the i5-12600K and iGPU UHD 770 wi…

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## [Two "Album Collections" are indentical twins and won't die](https://forums.plex.tv/t/two-album-collections-are-indentical-twins-and-wont-die/900410)

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**Author:** [@anon\_nona](https://forums.plex.tv/u/anon_nona)\
**Replies:** 10\
**Last updated:** [January 31, 2025, 1:02am UTC](https://forums.plex.tv/t/two-album-collections-are-indentical-twins-and-wont-die/900410 "2025-01-31T01:02:03Z")

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I created two album collections with the same name. They were meant to be something like Vinyl 2023 and Vinyl 2022 (but in fact I used the same year by accident). As I started populating one of these collections, I even…

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## [Failed to stream media, client probably disconnected](https://forums.plex.tv/t/failed-to-stream-media-client-probably-disconnected/901196)

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**Author:** [@Steven1981](https://forums.plex.tv/u/Steven1981)\
**Replies:** 2\
**Last updated:** [January 30, 2025, 11:29pm UTC](https://forums.plex.tv/t/failed-to-stream-media-client-probably-disconnected/901196 "2025-01-30T23:29:32Z")

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Server Version#: 4.142.2 Player Version#: 8.44 on iOS 18.1.1 Server Build: Windows 10 21H1 6-Core Intel i5-9500 with QuickSync 32GB Ram Gigabit wired ethernet to two Apple TV’s, 802.11AC wireless Hi All, I’m expe…

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## [Windows DVR will no longer play recorded shows](https://forums.plex.tv/t/windows-dvr-will-no-longer-play-recorded-shows/899470)

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**Author:** [@dzeff](https://forums.plex.tv/u/dzeff)\
**Replies:** 15\
**Last updated:** [January 30, 2025, 11:20pm UTC](https://forums.plex.tv/t/windows-dvr-will-no-longer-play-recorded-shows/899470 "2025-01-30T23:20:15Z")

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Server Version#: 1.41.3.9314 Player Version#: Web app from opening via the Plex app. With the latest upgrade, that I installed after almost 5 days and didn’t see any negatives, I can no longer play shows recorded to my…

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## [Forcing Plex to use TVDB on a per show basis](https://forums.plex.tv/t/forcing-plex-to-use-tvdb-on-a-per-show-basis/904133)

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**Author:** [@ejhansen](https://forums.plex.tv/u/ejhansen)\
**Replies:** 1\
**Last updated:** [January 30, 2025, 10:03pm UTC](https://forums.plex.tv/t/forcing-plex-to-use-tvdb-on-a-per-show-basis/904133 "2025-01-30T22:03:03Z")

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Server Version#: 4.141.0 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> When scanning for metadata, The Plex TV agent works well but there are s…

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## [Plex only recognises 1 episode](https://forums.plex.tv/t/plex-only-recognises-1-episode/904118)

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**Author:** [@nathan\_125](https://forums.plex.tv/u/nathan_125)\
**Replies:** 8\
**Last updated:** [January 30, 2025, 8:33pm UTC](https://forums.plex.tv/t/plex-only-recognises-1-episode/904118 "2025-01-30T20:33:36Z")

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When searching folders saved on plex I am only seeing 1 episode when I know there are multiple episodes (think it displays Episode 1). It also displays the incorrect DVD cover art. I know all the episodes are there and …

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## [Can I configure the DLNA categories like "by resolution", "by 1st letter"?](https://forums.plex.tv/t/can-i-configure-the-dlna-categories-like-by-resolution-by-1st-letter/904100)

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**Author:** [@klwebba](https://forums.plex.tv/u/klwebba)\
**Replies:** 2\
**Last updated:** [January 30, 2025, 7:57pm UTC](https://forums.plex.tv/t/can-i-configure-the-dlna-categories-like-by-resolution-by-1st-letter/904100 "2025-01-30T19:57:29Z")

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Server Version 4.141.0: On my TV (Sony) I see many DLNA categories like “by resolution”, “by decade”, “by rating” etc. Most categories are NOT useful for me and just clutter the selection screen. I wish to disable thos…

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