# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=223

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 224

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## [QNAP Transcoding now slow](https://forums.plex.tv/t/qnap-transcoding-now-slow/903985)

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**Author:** [@GTunney](https://forums.plex.tv/u/GTunney)\
**Replies:** 4\
**Last updated:** [January 30, 2025, 8:37am UTC](https://forums.plex.tv/t/qnap-transcoding-now-slow/903985 "2025-01-30T08:37:22Z")

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Server Version#: 1.41.4.9399 Player Version#: iOS 8.44 Has there been any changes recently with QNAP and HW transcoding, I have a QNAP ts-453D which has always been able to handle majority of 4k HDR / DV content I thro…

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## [PMS crashes due to low disk space because it's not cleaning up the Transcode/Sessions folder chunks](https://forums.plex.tv/t/pms-crashes-due-to-low-disk-space-because-its-not-cleaning-up-the-transcode-sessions-folder-chunks/904052)

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**Author:** [@theirongiant](https://forums.plex.tv/u/theirongiant)\
**Replies:** 3\
**Last updated:** [January 30, 2025, 5:28am UTC](https://forums.plex.tv/t/pms-crashes-due-to-low-disk-space-because-its-not-cleaning-up-the-transcode-sessions-folder-chunks/904052 "2025-01-30T05:28:30Z")

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Server Version#: 1.41.4.9399 Player Version#: Multiple affected (Web, iOS, tvOS) Plex Media Server is crashing due to insufficient disk space during a transcode playback session. This crash is 100% repeatable. The sy…

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## [Plex completely changed, I can't even find where to add libraries!](https://forums.plex.tv/t/plex-completely-changed-i-cant-even-find-where-to-add-libraries/904031)

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**Author:** [@manningfan18](https://forums.plex.tv/u/manningfan18)\
**Replies:** 2\
**Last updated:** [January 30, 2025, 3:00am UTC](https://forums.plex.tv/t/plex-completely-changed-i-cant-even-find-where-to-add-libraries/904031 "2025-01-30T03:00:59Z")

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Server Version#: Version 4.141.0 Player Version#: I have used Plex pretty religiously for about 6 years. I have an outdated SmartTV, but it’s been running fine. I think I actually added something about 2 days ago to …

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## [Incorrect resolution shown in web client](https://forums.plex.tv/t/incorrect-resolution-shown-in-web-client/904062)

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**Author:** [@hbun20](https://forums.plex.tv/u/hbun20)\
**Replies:** 0\
**Last updated:** [January 30, 2025, 2:01am UTC](https://forums.plex.tv/t/incorrect-resolution-shown-in-web-client/904062 "2025-01-30T02:01:06Z")

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Server Version#: 1.41.3.9314 In the web client, after selecting a tv episode, in Video it’s saying it’s 480p when it’s actually 576p. This seems to be the same for different episodes/seasons/programmes as well.

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## [Tag for series description](https://forums.plex.tv/t/tag-for-series-description/903931)

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**Author:** [@nanowiz](https://forums.plex.tv/u/nanowiz)\
**Replies:** 2\
**Last updated:** [January 30, 2025, 1:06am UTC](https://forums.plex.tv/t/tag-for-series-description/903931 "2025-01-30T01:06:39Z")

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Server Version#: 4.141.0 Similar to using the file Tag PODCASTDESC for the description of a video file, is there a way to use a tag or Metadata on a folder so that PMS will use that data as description for a TV series? …

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## [Subs Not Working on Roku](https://forums.plex.tv/t/subs-not-working-on-roku/903941)

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**Author:** [@ghoula2](https://forums.plex.tv/u/ghoula2)\
**Replies:** 2\
**Last updated:** [January 30, 2025, 12:33am UTC](https://forums.plex.tv/t/subs-not-working-on-roku/903941 "2025-01-30T00:33:49Z")

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Server Version#: Version 1.40.0.7998 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Using Plex on Roku, and the subtitles stopped working weeks …

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## [Issue With Plex Media Server Remote Access](https://forums.plex.tv/t/issue-with-plex-media-server-remote-access/904042)

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**Author:** [@mptp](https://forums.plex.tv/u/mptp)\
**Replies:** 2\
**Last updated:** [January 29, 2025, 11:21pm UTC](https://forums.plex.tv/t/issue-with-plex-media-server-remote-access/904042 "2025-01-29T23:21:06Z")

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Server Version#: Version 1.41.3.9314 Player Version#: Version 1.41.3.9314 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I am trying to setup my Media Server, li…

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## [Plex keeps crashing/closing](https://forums.plex.tv/t/plex-keeps-crashing-closing/723437)

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**Author:** [@Grooverider2016](https://forums.plex.tv/u/Grooverider2016)\
**Replies:** 189\
**Last updated:** [August 4, 2024, 5:41pm UTC](https://forums.plex.tv/t/plex-keeps-crashing-closing/723437 "2024-08-04T17:41:09Z")

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I’ve noticed quite a few times on this last update that I’m going to play something on Plex and find the server is unavailable. A simple double click on the app icon and it launches to taskbar again and all is good for a…

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## [Hardware Transcoding Issue After Update](https://forums.plex.tv/t/hardware-transcoding-issue-after-update/901160)

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**Author:** [@jibrilflugels](https://forums.plex.tv/u/jibrilflugels)\
**Replies:** 21\
**Last updated:** [January 29, 2025, 11:04pm UTC](https://forums.plex.tv/t/hardware-transcoding-issue-after-update/901160 "2025-01-29T23:04:33Z")

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Hello, Since today, I’ve been facing major issues with Plex hardware transcoding. It almost doesn’t work anymore… almost because it works about 1 in 10 attempts, and the other 9 times it only plays 10–15 seconds of a m…

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## [Migrating from Windows to Linux. Need guidance on mounting NTFS on Linux](https://forums.plex.tv/t/migrating-from-windows-to-linux-need-guidance-on-mounting-ntfs-on-linux/903790)

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**Author:** [@nighthawk23](https://forums.plex.tv/u/nighthawk23)\
**Replies:** 9\
**Last updated:** [January 29, 2025, 8:56pm UTC](https://forums.plex.tv/t/migrating-from-windows-to-linux-need-guidance-on-mounting-ntfs-on-linux/903790 "2025-01-29T20:56:11Z")

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I previously had Plex Media Server on Windows 10 computer. I erased the OS disk and installed Proxmox for homelab purposes. I am trying to my server on Linux up and running but not sure how to best mount the NTFS drives …

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## [HEVC HW-Encoding](https://forums.plex.tv/t/hevc-hw-encoding/904010)

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**Author:** [@michaelmms](https://forums.plex.tv/u/michaelmms)\
**Replies:** 4\
**Last updated:** [January 29, 2025, 8:28pm UTC](https://forums.plex.tv/t/hevc-hw-encoding/904010 "2025-01-29T20:28:23Z")

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Server Version#: 1.41.3.9314 debian 12.8 Intel 13900 Player Version#: 1.107.2.30-7093f413 Windows I just tested HW Hevc Encoding. I works fine. How works it on 4k content? Is it possible to transcode a 4k movie (60 M…

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## [Reverse proxy using plex.direct:32400 link](https://forums.plex.tv/t/reverse-proxy-using-plex-direct-32400-link/903508)

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**Author:** [@OG-StuartKicks](https://forums.plex.tv/u/OG-StuartKicks)\
**Replies:** 9\
**Last updated:** [January 29, 2025, 8:28pm UTC](https://forums.plex.tv/t/reverse-proxy-using-plex-direct-32400-link/903508 "2025-01-29T20:28:02Z")

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Hey Peeps Quick Q. Trying to reverse proxy Plex using plex.direct link, just refuses to work. Looking at Caddy error log it says the link cannot be resolved. I am obviously being a dumbass. Caddy file domain.com { …

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## [HELP! Medias on external hard disc. How to do it?](https://forums.plex.tv/t/help-medias-on-external-hard-disc-how-to-do-it/903772)

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**Author:** [@asa7640](https://forums.plex.tv/u/asa7640)\
**Replies:** 3\
**Last updated:** [January 29, 2025, 7:51pm UTC](https://forums.plex.tv/t/help-medias-on-external-hard-disc-how-to-do-it/903772 "2025-01-29T19:51:53Z")

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Hi, i have a Mac Studio with Sequoia 15.1.1. Plex media server Version 4.141.0 is on this Mac Studio. I Have the Pass Plex and i cannot use it since many years. My librairy, Movies, TV series etc..are on an external Har…

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## [Problem creating new libary](https://forums.plex.tv/t/problem-creating-new-libary/903513)

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**Author:** [@Smudgger](https://forums.plex.tv/u/Smudgger)\
**Replies:** 17\
**Last updated:** [January 29, 2025, 6:17pm UTC](https://forums.plex.tv/t/problem-creating-new-libary/903513 "2025-01-29T18:17:50Z")

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Server Version#:DSM 7.1.-42962 update 7 Player Version#:4.141.0 Hi I am running my Plex on a DS218+ with 2x3tb drives (1.8tb used) and an wd usb3 1tb (spprox 300gb used) external drive. This has been running without a…

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## [New PC install, Plex server no claim visible](https://forums.plex.tv/t/new-pc-install-plex-server-no-claim-visible/903995)

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**Author:** [@Devilfp](https://forums.plex.tv/u/Devilfp)\
**Replies:** 4\
**Last updated:** [January 29, 2025, 5:33pm UTC](https://forums.plex.tv/t/new-pc-install-plex-server-no-claim-visible/903995 "2025-01-29T17:33:30Z")

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Server Version#: 1.41.3.9314-a0bfb8370 Player Version#: 1.107.2.300-7093f413 Situation: Made a clean Windows 11 from 10. Tried to claim the old server but had no option. Followed some plex guides and somehow managed t…

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## [Fire Tv device not seen by Windows 10 Plex Media Server](https://forums.plex.tv/t/fire-tv-device-not-seen-by-windows-10-plex-media-server/904011)

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**Author:** [@bhale95](https://forums.plex.tv/u/bhale95)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 5:27pm UTC](https://forums.plex.tv/t/fire-tv-device-not-seen-by-windows-10-plex-media-server/904011 "2025-01-29T17:27:08Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I am running the latest Windows 10 Plex Media Server. My Windows 10 version is W…

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## [Can't uninstall Plex package](https://forums.plex.tv/t/cant-uninstall-plex-package/898083)

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**Author:** [@lawzenge](https://forums.plex.tv/u/lawzenge)\
**Replies:** 41\
**Last updated:** [January 29, 2025, 5:09pm UTC](https://forums.plex.tv/t/cant-uninstall-plex-package/898083 "2025-01-29T17:09:02Z")

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Server Version#: Version 4.140.0 Player Version#: I upgraded from DSM 6.2.2 to DSM 7.1.1 on my DS918+. I had to select my libraries again and noticed my play history was gone. I searched and started following along thi…

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## [Cannot claim server](https://forums.plex.tv/t/cannot-claim-server/901966)

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**Author:** [@Newfangle](https://forums.plex.tv/u/Newfangle)\
**Replies:** 6\
**Last updated:** [January 29, 2025, 4:38pm UTC](https://forums.plex.tv/t/cannot-claim-server/901966 "2025-01-29T16:38:00Z")

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I am having issues claiming my plex media server after a migration of data from a Synology DSM 214 to a 224+. I successfully migrated the data to new drives, installed Plex Media Server on the new NAS and have taken the …

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## [PMS on Flashstor 6 & the Grey Screen of Death](https://forums.plex.tv/t/pms-on-flashstor-6-the-grey-screen-of-death/904005)

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**Author:** [@jamieweleber](https://forums.plex.tv/u/jamieweleber)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 4:31pm UTC](https://forums.plex.tv/t/pms-on-flashstor-6-the-grey-screen-of-death/904005 "2025-01-29T16:31:48Z")

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Server Version#: 1.41.3.9314 Player Version#: n/a I’ve been running PMS on my Asustor Flashstor 6 for about a month. Yesterday I attempted to stream some content but keep getting playback errors. When I log into my NAS…

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## [Recommended device for 3 simultaneous 4K transcodes (Plex Pass)](https://forums.plex.tv/t/recommended-device-for-3-simultaneous-4k-transcodes-plex-pass/903987)

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**Author:** [@giorgio\_segatori](https://forums.plex.tv/u/giorgio_segatori)\
**Replies:** 1\
**Last updated:** [January 29, 2025, 4:14pm UTC](https://forums.plex.tv/t/recommended-device-for-3-simultaneous-4k-transcodes-plex-pass/903987 "2025-01-29T16:14:01Z")

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Hi everyone, I’m looking for a compact and efficient Plex Media Server device that can handle 3 simultaneous 4K transcodes smoothly. I have a Plex Pass, so I want to make full use of hardware transcoding (Intel QuickSyn…

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## [Fix Match not avalible](https://forums.plex.tv/t/fix-match-not-avalible/903935)

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**Author:** [@mypockets](https://forums.plex.tv/u/mypockets)\
**Replies:** 5\
**Last updated:** [January 29, 2025, 12:13pm UTC](https://forums.plex.tv/t/fix-match-not-avalible/903935 "2025-01-29T12:13:52Z")

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Server Version#: 1.41.3.9314-a0bfb837 I can not locate the “Fix Match” feature to correct the TV Show library data. Is there a way to associate the TV Show with the correct information?

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## [Plex mark episodes watched because of another show](https://forums.plex.tv/t/plex-mark-episodes-watched-because-of-another-show/903971)

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**Author:** [@douggutaby1](https://forums.plex.tv/u/douggutaby1)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 9:54am UTC](https://forums.plex.tv/t/plex-mark-episodes-watched-because-of-another-show/903971 "2025-01-29T09:54:55Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.144.1 In the last few weeks Plex mark random unwatched episodes as watched and I don’t understand why. For example I see this (attached image) for Night Agent play histor…

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## [Strange streaming issue with Mac Mini M4](https://forums.plex.tv/t/strange-streaming-issue-with-mac-mini-m4/903922)

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**Author:** [@Zturn](https://forums.plex.tv/u/Zturn)\
**Replies:** 5\
**Last updated:** [January 29, 2025, 3:55am UTC](https://forums.plex.tv/t/strange-streaming-issue-with-mac-mini-m4/903922 "2025-01-29T03:55:03Z")

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Hello, I am having an issue I can not find a solution to no matter how much I search. Sorry in advanced this will be a bit of a longer post. I just am trying to include as much information as possible. A little history …

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## [When I try to play a movie in my library I get an error message that reads “unavailable “](https://forums.plex.tv/t/when-i-try-to-play-a-movie-in-my-library-i-get-an-error-message-that-reads-unavailable/903786)

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**Author:** [@Charlie-Marchiano](https://forums.plex.tv/u/Charlie-Marchiano)\
**Replies:** 3\
**Last updated:** [January 29, 2025, 2:14am UTC](https://forums.plex.tv/t/when-i-try-to-play-a-movie-in-my-library-i-get-an-error-message-that-reads-unavailable/903786 "2025-01-29T02:14:56Z")

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7.2Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

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## [Lost and NOT Found](https://forums.plex.tv/t/lost-and-not-found/903945)

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**Author:** [@finalvinyl](https://forums.plex.tv/u/finalvinyl)\
**Replies:** 1\
**Last updated:** [January 29, 2025, 2:13am UTC](https://forums.plex.tv/t/lost-and-not-found/903945 "2025-01-29T02:13:11Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.144.1 My needs are relatively simple. I only use PLEX for replay of my music library. Everything resides on my HD. Files are all FLAC format, and PLEX appears to be th…

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## [New plex server fails auth!](https://forums.plex.tv/t/new-plex-server-fails-auth/903928)

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**Author:** [@AshTray900](https://forums.plex.tv/u/AshTray900)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 10:29pm UTC](https://forums.plex.tv/t/new-plex-server-fails-auth/903928 "2025-01-28T22:29:17Z")

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im sick of this, i cannot ever get a plex installation to work properly. i always have to google some oddball trick to edit the reg and get it working. The instructions DO NOT WORK this is a new machine, im not trying …

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## [Gemini Lake HDR Transcode Issue](https://forums.plex.tv/t/gemini-lake-hdr-transcode-issue/903621)

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**Author:** [@skytoastar](https://forums.plex.tv/u/skytoastar)\
**Replies:** 3\
**Last updated:** [January 28, 2025, 10:24pm UTC](https://forums.plex.tv/t/gemini-lake-hdr-transcode-issue/903621 "2025-01-28T22:24:25Z")

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Server Version#: PlexMediaServer-1.41.3.9314-a0bfb8370-x86\_64\_DSM72 Player Version#: Plex Web CPU is Intel J4125 (Gemini Lake) on a DS920+. I have HW transcoding enabled and when I transcode from HDR content I get this…

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## [PMS only runs on fresh installation](https://forums.plex.tv/t/pms-only-runs-on-fresh-installation/902989)

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**Author:** [@Frack](https://forums.plex.tv/u/Frack)\
**Replies:** 4\
**Last updated:** [January 28, 2025, 8:31pm UTC](https://forums.plex.tv/t/pms-only-runs-on-fresh-installation/902989 "2025-01-28T20:31:28Z")

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Server Version#: 1.41.3.9314 Player Version#: N/A OS Version: Windows 10 Pro, 22H2, 19045.5371 Ever since updating to the first stable release of PMS 1.41, the server runs fine after installation, BUT if I manually cl…

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## [Very slow loading home and libraries](https://forums.plex.tv/t/very-slow-loading-home-and-libraries/903913)

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**Author:** [@jsaul](https://forums.plex.tv/u/jsaul)\
**Replies:** 1\
**Last updated:** [January 28, 2025, 7:56pm UTC](https://forums.plex.tv/t/very-slow-loading-home-and-libraries/903913 "2025-01-28T19:56:03Z")

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Server Version#:1.106.0.276-fe8d1d20 Player Version#: 1.107.2.300-703f413-x86\_64 Plex Media Server Logs\_2025-01-28\_13-29-38.zip (5.7 MB) Hi, I’ve noticed in the last 2 weeks or so that when opening the app on the pc, …

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## [X-Plex-Device Invalid Value - Raspberry Pi 4](https://forums.plex.tv/t/x-plex-device-invalid-value-raspberry-pi-4/903288)

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**Author:** [@Dyogram](https://forums.plex.tv/u/Dyogram)\
**Replies:** 11\
**Last updated:** [January 28, 2025, 4:39pm UTC](https://forums.plex.tv/t/x-plex-device-invalid-value-raspberry-pi-4/903288 "2025-01-28T16:39:25Z")

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Server Version#: 1.41.3.9314 I’ve been having quite a few permissions issue that I have been trying to resolve which has prevented my local metadata from being used by Plex. I believe I have now resolved most of my issu…

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