# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=224

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 225

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## [X-Plex-Device Invalid Value - Raspberry Pi 4](https://forums.plex.tv/t/x-plex-device-invalid-value-raspberry-pi-4/903288)

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**Author:** [@Dyogram](https://forums.plex.tv/u/Dyogram)\
**Replies:** 11\
**Last updated:** [January 28, 2025, 4:39pm UTC](https://forums.plex.tv/t/x-plex-device-invalid-value-raspberry-pi-4/903288 "2025-01-28T16:39:25Z")

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Server Version#: 1.41.3.9314 I’ve been having quite a few permissions issue that I have been trying to resolve which has prevented my local metadata from being used by Plex. I believe I have now resolved most of my issu…

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## [Plex Media Server BSOD and Application Error while Scanning Media in Windows 11](https://forums.plex.tv/t/plex-media-server-bsod-and-application-error-while-scanning-media-in-windows-11/892931)

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**Author:** [@Mikesamsondesign](https://forums.plex.tv/u/Mikesamsondesign)\
**Replies:** 6\
**Last updated:** [January 28, 2025, 3:53pm UTC](https://forums.plex.tv/t/plex-media-server-bsod-and-application-error-while-scanning-media-in-windows-11/892931 "2025-01-28T15:53:38Z")

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I can really use some assistance troubleshooting a recent issue I’m experiencing with Plex. Over the past few weeks, Plex has been crashing with a BSOD after it finishes scanning new media and detecting credits. This typ…

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## [Appreciation post for fixing the missing thumbnails issue](https://forums.plex.tv/t/appreciation-post-for-fixing-the-missing-thumbnails-issue/903885)

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**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 3:31pm UTC](https://forums.plex.tv/t/appreciation-post-for-fixing-the-missing-thumbnails-issue/903885 "2025-01-28T15:31:17Z")

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This issue was a real hassle to fix, it required finding affected titles and then rematching them manually. Now all I have to do is re-analyze the library and Plex recreates the thumbnails if they are missing. How they g…

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## [Unable to play media but media is playing fine in the background](https://forums.plex.tv/t/unable-to-play-media-but-media-is-playing-fine-in-the-background/903884)

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**Author:** [@t0mm1pl3x](https://forums.plex.tv/u/t0mm1pl3x)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 3:27pm UTC](https://forums.plex.tv/t/unable-to-play-media-but-media-is-playing-fine-in-the-background/903884 "2025-01-28T15:27:15Z")

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Server Version#: 1.41.3.9314 Player Version#: 10.25.0.2461 (8a225909) Sometimes when trying to play 4k HDR content I get the following message: Nevertheless the movie plays just fine in the background, the problem …

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## [Is it possible to force Plex to use only my metadata?](https://forums.plex.tv/t/is-it-possible-to-force-plex-to-use-only-my-metadata/903405)

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**Author:** [@del\_f7](https://forums.plex.tv/u/del_f7)\
**Replies:** 42\
**Last updated:** [January 28, 2025, 1:30pm UTC](https://forums.plex.tv/t/is-it-possible-to-force-plex-to-use-only-my-metadata/903405 "2025-01-28T13:30:02Z")

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Server Version#: 4.144.1 Seems like a simple enough question. I suppose what I mean is can I “de-identify” a release the way I can in Roon & literally force the software to only use my metadata? All of this “prefer” n…

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## [Live TV Guide off by 5 hours (behind)](https://forums.plex.tv/t/live-tv-guide-off-by-5-hours-behind/903869)

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**Author:** [@XDUDE3D](https://forums.plex.tv/u/XDUDE3D)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 11:27am UTC](https://forums.plex.tv/t/live-tv-guide-off-by-5-hours-behind/903869 "2025-01-28T11:27:57Z")

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Hey everyone, Im having an issues where the plex guide is off by 5 hours. These are for live OTA local channels from a HD Homerun flex 4k I have on the network. I have searched this issue and all fixed it by making sure…

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## [No Manual IP option on Firestick](https://forums.plex.tv/t/no-manual-ip-option-on-firestick/903565)

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**Author:** [@bootloop](https://forums.plex.tv/u/bootloop)\
**Replies:** 4\
**Last updated:** [January 28, 2025, 9:10am UTC](https://forums.plex.tv/t/no-manual-ip-option-on-firestick/903565 "2025-01-28T09:10:24Z")

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Server Version#:N/A Player Version#:N/A I have just had to update the IP address of my NAS and tried to update in the Plex app installed on the firestick and there is no setting? Where has the setting gone as there’s …

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## [TopGear files not showing up on Plex](https://forums.plex.tv/t/topgear-files-not-showing-up-on-plex/901733)

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**Author:** [@schalas1985](https://forums.plex.tv/u/schalas1985)\
**Replies:** 4\
**Last updated:** [January 28, 2025, 8:53am UTC](https://forums.plex.tv/t/topgear-files-not-showing-up-on-plex/901733 "2025-01-28T08:53:32Z")

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Server Version#: not sure where to get the details but the latest version of Win11 installed. Player Version#: the latest version on Arc browser (chromium) and the latest version of the app on my Skyworth TV box. Hi Al…

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## [Plex media server currently unavailable](https://forums.plex.tv/t/plex-media-server-currently-unavailable/903838)

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**Author:** [@diego2598](https://forums.plex.tv/u/diego2598)\
**Replies:** 1\
**Last updated:** [January 28, 2025, 3:30am UTC](https://forums.plex.tv/t/plex-media-server-currently-unavailable/903838 "2025-01-28T03:30:43Z")

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Server Version#: 1.41.3.9314 Hellow Everyone, could someone help me, I don´t know what happend, my plex media server was running perfectly, I was able to see my files on the apple tv app, windows, etc… but I connect…

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## [Show keeps stopping and when it resumes transcoder is too slow to keep up](https://forums.plex.tv/t/show-keeps-stopping-and-when-it-resumes-transcoder-is-too-slow-to-keep-up/903829)

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**Author:** [@jakebyrne123](https://forums.plex.tv/u/jakebyrne123)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 1:53am UTC](https://forums.plex.tv/t/show-keeps-stopping-and-when-it-resumes-transcoder-is-too-slow-to-keep-up/903829 "2025-01-28T01:53:44Z")

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Server Version#: Version 1.41.4.9399 Player Version#: Nvidia Shield 10.25.0.2461 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi, I hope I am posting this in t…

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## [Help deleting account/server](https://forums.plex.tv/t/help-deleting-account-server/903825)

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**Author:** [@docim](https://forums.plex.tv/u/docim)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 12:40am UTC](https://forums.plex.tv/t/help-deleting-account-server/903825 "2025-01-28T00:40:43Z")

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I have a second account i want to delete. I had signed in that account using Google, so when i go to delete it, it asks for my password it doesnt come up via google, so i just enter it and it wont take it. Same if i trie…

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## [Cannot connect on new Home Network](https://forums.plex.tv/t/cannot-connect-on-new-home-network/903821)

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**Author:** [@CHRISTOPHERldn](https://forums.plex.tv/u/CHRISTOPHERldn)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 12:26am UTC](https://forums.plex.tv/t/cannot-connect-on-new-home-network/903821 "2025-01-28T00:26:40Z")

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I have just changed ISP and have have a new Router but now I am unable to connect to Plex on Home Network via WiFi but if I connect all devices onto the WiFi Extender Plex Server runs ok on all devices.

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## [Messed up library](https://forums.plex.tv/t/messed-up-library/899397)

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**Author:** [@shawnallin](https://forums.plex.tv/u/shawnallin)\
**Replies:** 9\
**Last updated:** [January 28, 2025, 12:04am UTC](https://forums.plex.tv/t/messed-up-library/899397 "2025-01-28T00:04:31Z")

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Server Version#: 4.141.0 Player Version#: n/a I have created 2 libaries, one for my movies, one for TV Shows. They point to folder trees on the same Synology DS418J NAS as Plex servier is running. The Movie library s…

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## [Nvidia Shield SSL needs resetting](https://forums.plex.tv/t/nvidia-shield-ssl-needs-resetting/900271)

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**Author:** [@ChunkyLoverMark](https://forums.plex.tv/u/ChunkyLoverMark)\
**Replies:** 2\
**Last updated:** [January 27, 2025, 10:52pm UTC](https://forums.plex.tv/t/nvidia-shield-ssl-needs-resetting/900271 "2025-01-27T22:52:15Z")

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Server Version#: 1.41.3.9314 (smb) (Android TV, Nvidia Shield 2017) Player Version#: Windows, Chrome Version 131.0.6778.205 (Official Build) (64-bit) I’ve just set up my Nvidia Shield again after not using it for a lon…

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## [Movies and TV Shows inconsistency number in library](https://forums.plex.tv/t/movies-and-tv-shows-inconsistency-number-in-library/903438)

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**Author:** [@lielianjie](https://forums.plex.tv/u/lielianjie)\
**Replies:** 5\
**Last updated:** [January 27, 2025, 8:49pm UTC](https://forums.plex.tv/t/movies-and-tv-shows-inconsistency-number-in-library/903438 "2025-01-27T20:49:53Z")

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Server Version#: v.1.41.3.9314-a0bfb8370 MacOS 15.2 Hi, I have a Plex Server installed on a Mac Mini M4 (Sequoia, fully up-to-date). My movies and TV shows are stored on three Synology NAS devices (each with a separat…

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## [Setting up Plex on new qnap, old qnap dead, have data drives](https://forums.plex.tv/t/setting-up-plex-on-new-qnap-old-qnap-dead-have-data-drives/903776)

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**Author:** [@cory\_l](https://forums.plex.tv/u/cory_l)\
**Replies:** 2\
**Last updated:** [January 27, 2025, 8:49pm UTC](https://forums.plex.tv/t/setting-up-plex-on-new-qnap-old-qnap-dead-have-data-drives/903776 "2025-01-27T20:49:43Z")

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Hi, I did find the article “Moving Plex from a QNAP to a new QNAP” (Moving Plex from a QNAP to a new QNAP - #4 by roger\_skepple\_gmail\_com) which is nice, but my scenario is slightly different though similar to the last …

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## [\[FEAT\] Provide environment variable LOG\_LEVEL that adjusts docker log level](https://forums.plex.tv/t/feat-provide-environment-variable-log-level-that-adjusts-docker-log-level/903773)

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**Author:** [@deanwsmith](https://forums.plex.tv/u/deanwsmith)\
**Replies:** 0\
**Last updated:** [January 27, 2025, 6:46pm UTC](https://forums.plex.tv/t/feat-provide-environment-variable-log-level-that-adjusts-docker-log-level/903773 "2025-01-27T18:46:07Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.141.0 My Plex Media Server is running in docker using a compose file. It is stable and robust. My feature request is to implement an environment variable LOG\_LEVEL that …

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## [Server unavailable after email and password change](https://forums.plex.tv/t/server-unavailable-after-email-and-password-change/903750)

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**Author:** [@ElderOfTheInternet](https://forums.plex.tv/u/ElderOfTheInternet)\
**Replies:** 5\
**Last updated:** [January 27, 2025, 6:37pm UTC](https://forums.plex.tv/t/server-unavailable-after-email-and-password-change/903750 "2025-01-27T18:37:23Z")

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Hi folks, here’s a skill testing question for you: Updating my security / passwords these days, and also moving away from an old ISP based email address to a new one. When I got around to changing email and password for…

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## [Ad Detection - Permission denied - could not create file](https://forums.plex.tv/t/ad-detection-permission-denied-could-not-create-file/903475)

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**Author:** [@justanothertroublemaker](https://forums.plex.tv/u/justanothertroublemaker)\
**Replies:** 0\
**Last updated:** [January 25, 2025, 12:50am UTC](https://forums.plex.tv/t/ad-detection-permission-denied-could-not-create-file/903475 "2025-01-25T00:50:54Z")

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Server Version#: 1.41.3.9314 I was so excited when Plex added the ad detection capability for non Live TV & DVR shows and movies. But it seems I couldn’t get it to work. But while working on an unrelated issue I saw mu…

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## [Help please. I can't seem to add my Videos to my Plex Libarary](https://forums.plex.tv/t/help-please-i-cant-seem-to-add-my-videos-to-my-plex-libarary/903371)

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**Author:** [@HazTis](https://forums.plex.tv/u/HazTis)\
**Replies:** 7\
**Last updated:** [January 27, 2025, 3:55pm UTC](https://forums.plex.tv/t/help-please-i-cant-seem-to-add-my-videos-to-my-plex-libarary/903371 "2025-01-27T15:55:55Z")

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Hi All, I am new to plex and NAS systems so please go easy on me. I have TrueNas setup and running and I have all my media stored there. I am trying to get Plex to see those media files but I can’t seem to add them. W…

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## [Is it possible to bulk lock a tag field?](https://forums.plex.tv/t/is-it-possible-to-bulk-lock-a-tag-field/903298)

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**Author:** [@rmbrac](https://forums.plex.tv/u/rmbrac)\
**Replies:** 4\
**Last updated:** [January 27, 2025, 3:31pm UTC](https://forums.plex.tv/t/is-it-possible-to-bulk-lock-a-tag-field/903298 "2025-01-27T15:31:27Z")

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Server Version#: 1.41.3.9314 I am in the process of reorganizing the tags of my music library to facilitate creating smart playlists based on the genre tag by appending custom, semicolon-delimited values to the contents…

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## [Teen Titans Go! Metadata does not match TVDB](https://forums.plex.tv/t/teen-titans-go-metadata-does-not-match-tvdb/902240)

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**Author:** [@mccarthymr](https://forums.plex.tv/u/mccarthymr)\
**Replies:** 5\
**Last updated:** [January 27, 2025, 12:26pm UTC](https://forums.plex.tv/t/teen-titans-go-metadata-does-not-match-tvdb/902240 "2025-01-27T12:26:43Z")

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A little frustrating but Season 8 of Teen Titans Go! is showing incorrectly in Plex. As an example, TVDB has the first episode as ‘Welcome to Halloween’, whereas Plex shows it as ‘Looking for Love’ (which is actually S0…

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## [Transcode does not work properly after upgrading to Nvidia RTX 3070](https://forums.plex.tv/t/transcode-does-not-work-properly-after-upgrading-to-nvidia-rtx-3070/903062)

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**Author:** [@vonkobalus](https://forums.plex.tv/u/vonkobalus)\
**Replies:** 5\
**Last updated:** [January 27, 2025, 7:45am UTC](https://forums.plex.tv/t/transcode-does-not-work-properly-after-upgrading-to-nvidia-rtx-3070/903062 "2025-01-27T07:45:53Z")

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Server Version#: 1.41.3.9314 Player Version#: any I’m running Plex Server on my Linux Ubuntu for several years now. I’ve been using Nvidia GTX 1070 for Transcode and all was working fine (transcoding from basically any…

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## [No server link in Plex](https://forums.plex.tv/t/no-server-link-in-plex/903701)

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**Author:** [@brian\_epstein\_net](https://forums.plex.tv/u/brian_epstein_net)\
**Replies:** 1\
**Last updated:** [January 27, 2025, 1:59am UTC](https://forums.plex.tv/t/no-server-link-in-plex/903701 "2025-01-27T01:59:32Z")

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Server Version#:1.41.3 Player Version#: I have Plex Media Server installed on my Windows 11 PC, but when I go to my settings, there’s no option to add libraries. When I click the link to add media, I get a link to get…

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## [503 Maintenance "Plex Media Server is currently running database migrations](https://forums.plex.tv/t/503-maintenance-plex-media-server-is-currently-running-database-migrations/903706)

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**Author:** [@weezypenguin](https://forums.plex.tv/u/weezypenguin)\
**Replies:** 3\
**Last updated:** [January 27, 2025, 12:56am UTC](https://forums.plex.tv/t/503-maintenance-plex-media-server-is-currently-running-database-migrations/903706 "2025-01-27T00:56:17Z")

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ia m new to Unraid and my Plex server is haveing what seems to be a common issue of “503 Maintenance error” I have read a few threads but to run the fix of SQLlite3 I am struggling to work out how to actually do it… I h…

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## [Adding summary notes crashed the media server](https://forums.plex.tv/t/adding-summary-notes-crashed-the-media-server/903688)

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**Author:** [@anon\_nona](https://forums.plex.tv/u/anon_nona)\
**Replies:** 1\
**Last updated:** [January 26, 2025, 9:18pm UTC](https://forums.plex.tv/t/adding-summary-notes-crashed-the-media-server/903688 "2025-01-26T21:18:36Z")

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Plex Media Server v1.41.3.9314-a0bfb8370 - TerraMaster F2210 aarch64 - build: linux-aarch64 terramaster - GMT -05:00 Linux version: TOS 4.2.41, language: en-US Processor: 4-core ARM Cortex-A53 Compiler is - Clang 11.0…

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## [Not available outside your network](https://forums.plex.tv/t/not-available-outside-your-network/903584)

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**Author:** [@iwingfield](https://forums.plex.tv/u/iwingfield)\
**Replies:** 15\
**Last updated:** [January 26, 2025, 9:13pm UTC](https://forums.plex.tv/t/not-available-outside-your-network/903584 "2025-01-26T21:13:05Z")

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Server Version#: 9.1.1 (is that the correct info)? Player Version#: 1.41.3.9314 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Plex has become unavailable outsid…

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## [New HEVC Encoding Synology DS920+](https://forums.plex.tv/t/new-hevc-encoding-synology-ds920/903642)

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**Author:** [@Bravestarr82](https://forums.plex.tv/u/Bravestarr82)\
**Replies:** 5\
**Last updated:** [January 26, 2025, 8:16pm UTC](https://forums.plex.tv/t/new-hevc-encoding-synology-ds920/903642 "2025-01-26T20:16:54Z")

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Server Version#: Version 1.41.4.9399 Player Version#: Version 1.107.1.293-575aed08 Hello, I have tested the new expired HEVC encoding feature on my DS920+. In general I can say that the new function works very well. 1…

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## [Graphic for folder view](https://forums.plex.tv/t/graphic-for-folder-view/903499)

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**Author:** [@robfender995](https://forums.plex.tv/u/robfender995)\
**Replies:** 10\
**Last updated:** [January 26, 2025, 5:37pm UTC](https://forums.plex.tv/t/graphic-for-folder-view/903499 "2025-01-26T17:37:31Z")

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Server Version#:7.2.2-72806 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> hi, how do i get graphics into my music folder view

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## [Scheduled backup not running, Plex DBRepair needed?](https://forums.plex.tv/t/scheduled-backup-not-running-plex-dbrepair-needed/903614)

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**Author:** [@koolo](https://forums.plex.tv/u/koolo)\
**Replies:** 6\
**Last updated:** [January 26, 2025, 4:54pm UTC](https://forums.plex.tv/t/scheduled-backup-not-running-plex-dbrepair-needed/903614 "2025-01-26T16:54:43Z")

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Server Version#: 1.41.3 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> So when i manually click download database from dashboard it downloads it…

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