# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=228

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 229

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## [Mac mini M1 Plex server fails to add video files that Synology NAS Plex server did](https://forums.plex.tv/t/mac-mini-m1-plex-server-fails-to-add-video-files-that-synology-nas-plex-server-did/902914)

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**Author:** [@8bjm7](https://forums.plex.tv/u/8bjm7)\
**Replies:** 2\
**Last updated:** [January 20, 2025, 6:36pm UTC](https://forums.plex.tv/t/mac-mini-m1-plex-server-fails-to-add-video-files-that-synology-nas-plex-server-did/902914 "2025-01-20T18:36:49Z")

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Server Version#: 1.41.3.9314 I was dissatisfied with the performance of Plex on my (admittedly old) Synology NAS so decided to move to a Mac mini M1. Performance is great, but I noticed quite a few movies didn’t get ad…

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## [Database corrupt Message but Plex runs fine](https://forums.plex.tv/t/database-corrupt-message-but-plex-runs-fine/902742)

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**Author:** [@mprachar](https://forums.plex.tv/u/mprachar)\
**Replies:** 8\
**Last updated:** [January 20, 2025, 6:34pm UTC](https://forums.plex.tv/t/database-corrupt-message-but-plex-runs-fine/902742 "2025-01-20T18:34:58Z")

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I saw a push message on my phone that said something about my Plex db being corrupted. However, when I logged on to see what was happening, I cannot find any trace of the message and the server seems to be fine. I would…

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## [Intro/Credit Detection](https://forums.plex.tv/t/intro-credit-detection/902817)

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**Author:** [@siyual](https://forums.plex.tv/u/siyual)\
**Replies:** 17\
**Last updated:** [January 20, 2025, 6:18pm UTC](https://forums.plex.tv/t/intro-credit-detection/902817 "2025-01-20T18:18:26Z")

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I was looking through the settings and saw that there was a way to set up the Intro & Credit detection as one of the three options: Never Scheduled Task Scheduled Task & As Media Is Added Is there not an option availa…

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## [Where we not able to burn in vobsub with HW transcoding?](https://forums.plex.tv/t/where-we-not-able-to-burn-in-vobsub-with-hw-transcoding/902909)

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**Author:** [@Thrawn](https://forums.plex.tv/u/Thrawn)\
**Replies:** 1\
**Last updated:** [January 20, 2025, 6:02pm UTC](https://forums.plex.tv/t/where-we-not-able-to-burn-in-vobsub-with-hw-transcoding/902909 "2025-01-20T18:02:14Z")

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Server Version#: Version 1.41.3.9314 Player Version#: 8.44 IOS \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Edit: It seems to be because the subtitles are ext…

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## [Throttle Credit Detection](https://forums.plex.tv/t/throttle-credit-detection/902911)

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**Author:** [@Dr\_Tone](https://forums.plex.tv/u/Dr_Tone)\
**Replies:** 1\
**Last updated:** [January 20, 2025, 5:48pm UTC](https://forums.plex.tv/t/throttle-credit-detection/902911 "2025-01-20T17:48:46Z")

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Is there a way to give us an option to throttle Credit Detection a bit? I’ve repasted my CPU cooler, cranked all my fans to 100% all the time and made sure my bios is up to date, but I’m still getting a thermal shutdown…

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## [How to have Plex Media Server start at Login](https://forums.plex.tv/t/how-to-have-plex-media-server-start-at-login/902883)

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**Author:** [@robbert\_moolhuijsen](https://forums.plex.tv/u/robbert_moolhuijsen)\
**Replies:** 4\
**Last updated:** [January 20, 2025, 2:44pm UTC](https://forums.plex.tv/t/how-to-have-plex-media-server-start-at-login/902883 "2025-01-20T14:44:16Z")

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Server Version#: do not know Player Version#: d0 not see \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi there I am running Plex Media Server on my Apple lapt…

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## [Copy metadata tags to collection tags](https://forums.plex.tv/t/copy-metadata-tags-to-collection-tags/902891)

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**Author:** [@vsampedro](https://forums.plex.tv/u/vsampedro)\
**Replies:** 3\
**Last updated:** [January 20, 2025, 2:03pm UTC](https://forums.plex.tv/t/copy-metadata-tags-to-collection-tags/902891 "2025-01-20T14:03:49Z")

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Server Version#: Version 4.141.0 Player Version#: ??? Is there any way to convert the metadata tags I get from the Agent, like the ones from this movie: As collection tags? I’d like to have proper collections for …

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## [(Upcoming) tour dates](https://forums.plex.tv/t/upcoming-tour-dates/902652)

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**Author:** [@Jasper](https://forums.plex.tv/u/Jasper)\
**Replies:** 3\
**Last updated:** [January 20, 2025, 11:55am UTC](https://forums.plex.tv/t/upcoming-tour-dates/902652 "2025-01-20T11:55:14Z")

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Server Version#: 1.41.3.9314 Player Version#: Plex Web 4.141.0 According to the things I read about this, there should be a feature to show an artists or bands upcoming tour dates. I enabled it for my music library (I …

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## [Plex HW transcoder stopped because of an Error?](https://forums.plex.tv/t/plex-hw-transcoder-stopped-because-of-an-error/902888)

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**Author:** [@PLEXZONE\_TV](https://forums.plex.tv/u/PLEXZONE_TV)\
**Replies:** 0\
**Last updated:** [January 20, 2025, 11:54am UTC](https://forums.plex.tv/t/plex-hw-transcoder-stopped-because-of-an-error/902888 "2025-01-20T11:54:12Z")

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Server Version#: 4.141.0 Player Version#: 8.4.4 (latest IOS version) HW encoding is setup correctly and was working for years before. https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/ …

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## [Plex keeps matching the wrong metadata](https://forums.plex.tv/t/plex-keeps-matching-the-wrong-metadata/901218)

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**Author:** [@eastjoylin](https://forums.plex.tv/u/eastjoylin)\
**Replies:** 3\
**Last updated:** [January 20, 2025, 7:41am UTC](https://forums.plex.tv/t/plex-keeps-matching-the-wrong-metadata/901218 "2025-01-20T07:41:09Z")

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The show Grand Maison Tokyo (2019) - {tmdb-95718} is wrongly matched by plex to the show Gura Gura Maison Tokyo: Shohei Hirako’s Swaying Emotions (2019) - {tmdb-203516}, which has the same episodes numbers and aired in t…

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## [Paths-Command to SSH from Mac Terminal](https://forums.plex.tv/t/paths-command-to-ssh-from-mac-terminal/902749)

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**Author:** [@Ed.K](https://forums.plex.tv/u/Ed.K)\
**Replies:** 8\
**Last updated:** [January 20, 2025, 6:56am UTC](https://forums.plex.tv/t/paths-command-to-ssh-from-mac-terminal/902749 "2025-01-20T06:56:03Z")

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Server Version#: v.1.41.3.9314-a0bfb8370 Synology DSM 7.2.2 (DS423+) - Things running ‘OK’ Command Line Question (new to this part :)) All default installation any suggestions to my path or command typing Trying to …

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## [Bug: Why my movies tag‘s library and collections show same content](https://forums.plex.tv/t/bug-why-my-movies-tag-s-library-and-collections-show-same-content/902869)

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**Author:** [@xyzhj](https://forums.plex.tv/u/xyzhj)\
**Replies:** 2\
**Last updated:** [January 20, 2025, 6:09am UTC](https://forums.plex.tv/t/bug-why-my-movies-tag-s-library-and-collections-show-same-content/902869 "2025-01-20T06:09:07Z")

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Server Version#:1.41.3.9314 Player Version#:1.106.0.276 Why my movies tag‘s library and collections show same content？ I reinstall the windows player,but it doesn’t fix. While on the webclient,it works cerrect,o…

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## [Cannot restore Window after minimized](https://forums.plex.tv/t/cannot-restore-window-after-minimized/902873)

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**Author:** [@dapidc](https://forums.plex.tv/u/dapidc)\
**Replies:** 1\
**Last updated:** [January 20, 2025, 6:00am UTC](https://forums.plex.tv/t/cannot-restore-window-after-minimized/902873 "2025-01-20T06:00:30Z")

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Server Version#:v1.41.2.9200-c6bbc1b53 Player Version#:Plex-1.106.0.276-fe8d1d20-x86\_64 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Cannot restore window of p…

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## [Plex transcode randomly fails due to file not found](https://forums.plex.tv/t/plex-transcode-randomly-fails-due-to-file-not-found/902858)

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**Author:** [@ledererster](https://forums.plex.tv/u/ledererster)\
**Replies:** 0\
**Last updated:** [January 20, 2025, 2:08am UTC](https://forums.plex.tv/t/plex-transcode-randomly-fails-due-to-file-not-found/902858 "2025-01-20T02:08:43Z")

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Server Version#: 1.41.3.9314 Plex seemingly randomly will error out of transcoding and fail playback. Errors indicate no such file or directory. Many times will play entire files with no issue. Sometimes fails once, som…

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## [Scanner stuck on random titles](https://forums.plex.tv/t/scanner-stuck-on-random-titles/900115)

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**Author:** [@DelFlixx](https://forums.plex.tv/u/DelFlixx)\
**Replies:** 1\
**Last updated:** [January 20, 2025, 12:38am UTC](https://forums.plex.tv/t/scanner-stuck-on-random-titles/900115 "2025-01-20T00:38:37Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.142.2 Im running Plex in a Docker on Ubuntu, after around 5 days of a server reboot the scanner seems to get stuck. There is no way to cancel the scan and Docker won’t le…

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## [Problem finding subtitles at plex in my TRUENAS Scale server](https://forums.plex.tv/t/problem-finding-subtitles-at-plex-in-my-truenas-scale-server/902857)

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**Author:** [@padrerob](https://forums.plex.tv/u/padrerob)\
**Replies:** 0\
**Last updated:** [January 20, 2025, 1:24am UTC](https://forums.plex.tv/t/problem-finding-subtitles-at-plex-in-my-truenas-scale-server/902857 "2025-01-20T01:24:28Z")

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App Version: 1.41.3.9314-a0bfb8370 Version: 1.1.10 It used to work fine. Now when I select find subtitles online a message says: SOMETHING WENT WRONG. Any solution?

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## [Photo-only Photo library?](https://forums.plex.tv/t/photo-only-photo-library/902851)

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**Author:** [@bpeng2000](https://forums.plex.tv/u/bpeng2000)\
**Replies:** 0\
**Last updated:** [January 20, 2025, 12:08am UTC](https://forums.plex.tv/t/photo-only-photo-library/902851 "2025-01-20T00:08:33Z")

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My home media library consists of photos and videos from our cameras and phones, organized by year/month. I added the same directory to a :Photo library and an Other Video library, hoping to separate photos and videos, m…

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## [Some friends disappeared, cannot watch together or add them back](https://forums.plex.tv/t/some-friends-disappeared-cannot-watch-together-or-add-them-back/902850)

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**Author:** [@tekkub](https://forums.plex.tv/u/tekkub)\
**Replies:** 0\
**Last updated:** [January 20, 2025, 12:06am UTC](https://forums.plex.tv/t/some-friends-disappeared-cannot-watch-together-or-add-them-back/902850 "2025-01-20T00:06:53Z")

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A few days ago my friends list in “watch together” got smaller. The problem is, the two users that I usually watch with disappeared! I cannot add them back, probably because they’re still friends. When I go to “View a…

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## [Can only watch remote content at 240p](https://forums.plex.tv/t/can-only-watch-remote-content-at-240p/900801)

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**Author:** [@jish633](https://forums.plex.tv/u/jish633)\
**Replies:** 5\
**Last updated:** [January 19, 2025, 11:26pm UTC](https://forums.plex.tv/t/can-only-watch-remote-content-at-240p/900801 "2025-01-19T23:26:33Z")

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Server Version#:1.1.11 Player Version#: (latest on each device I tried) server is running on a Beelink s12 pro with a das connected (two 14TB hdds running in raid 1) and a 240GB ssd in the beelink that acts as a cache …

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## [PMS suddenly stops starting even after reinstall and DMS update to 7.2](https://forums.plex.tv/t/pms-suddenly-stops-starting-even-after-reinstall-and-dms-update-to-7-2/902833)

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**Author:** [@druck0](https://forums.plex.tv/u/druck0)\
**Replies:** 2\
**Last updated:** [January 19, 2025, 10:07pm UTC](https://forums.plex.tv/t/pms-suddenly-stops-starting-even-after-reinstall-and-dms-update-to-7-2/902833 "2025-01-19T22:07:23Z")

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Edit 2: I fixed it. The preferences.xml file was destroyed. I deleted it and now it works again. Hello community, I hope you can help me. I have a problem with the Plex Mediaserver. The service keeps stopping and I get…

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## [Remote access starts and then stops](https://forums.plex.tv/t/remote-access-starts-and-then-stops/902835)

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**Author:** [@bebop12345](https://forums.plex.tv/u/bebop12345)\
**Replies:** 4\
**Last updated:** [January 19, 2025, 10:03pm UTC](https://forums.plex.tv/t/remote-access-starts-and-then-stops/902835 "2025-01-19T22:03:14Z")

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Server Version#: 1.41.3.9314 Player Version#: I have tried every fix I can see on the forums and elsewhere. I get 10 secs of connection before says no access, or the access will stay green but the IP’s will become unkn…

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## [My Server has 2 ip addresses, and I can't choose one of them](https://forums.plex.tv/t/my-server-has-2-ip-addresses-and-i-cant-choose-one-of-them/902812)

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**Author:** [@clayfigley](https://forums.plex.tv/u/clayfigley)\
**Replies:** 3\
**Last updated:** [January 19, 2025, 7:52pm UTC](https://forums.plex.tv/t/my-server-has-2-ip-addresses-and-i-cant-choose-one-of-them/902812 "2025-01-19T19:52:35Z")

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Server Version#: 1.41.3.9314 Player Version#: ? \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> So, I have a unique networking setup. I have RNDIS tethering for …

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## [Ubuntu server issues over the last 6 months…](https://forums.plex.tv/t/ubuntu-server-issues-over-the-last-6-months/901863)

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**Author:** [@obiwansean](https://forums.plex.tv/u/obiwansean)\
**Replies:** 11\
**Last updated:** [January 19, 2025, 7:29pm UTC](https://forums.plex.tv/t/ubuntu-server-issues-over-the-last-6-months/901863 "2025-01-19T19:29:16Z")

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Server Version#:20.04.5 LTS (Focal Fossa) Player Version#: current Over the last few months my server has been giving me no end of frustration. The following is some of the issues: 1- The server will start but I canno…

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## [Plex indicating connections on the local LAN as remote](https://forums.plex.tv/t/plex-indicating-connections-on-the-local-lan-as-remote/902771)

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**Author:** [@obelisk3847](https://forums.plex.tv/u/obelisk3847)\
**Replies:** 3\
**Last updated:** [January 19, 2025, 6:47pm UTC](https://forums.plex.tv/t/plex-indicating-connections-on-the-local-lan-as-remote/902771 "2025-01-19T18:47:20Z")

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Server Version#: 1.41.3.9314 Player Version#: 1.69.0.264-8ae11259 Not sure when it started happening but I noticed my server is regarding clients on my local network as being remote. This can be viewed by looking at th…

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## [Plex won't let me add my media server After I some how disconnected my Remote Access](https://forums.plex.tv/t/plex-wont-let-me-add-my-media-server-after-i-some-how-disconnected-my-remote-access/902807)

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**Author:** [@Magnuson](https://forums.plex.tv/u/Magnuson)\
**Replies:** 1\
**Last updated:** [January 19, 2025, 6:16pm UTC](https://forums.plex.tv/t/plex-wont-let-me-add-my-media-server-after-i-some-how-disconnected-my-remote-access/902807 "2025-01-19T18:16:31Z")

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Server Version#: 1.41.3.9314 I have a synology NAS that has been running as my plex server for a few years now. I recently moved and noticed I was having issues with my remote network. For some reason it displayed a cau…

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## [Remote access broken for some users](https://forums.plex.tv/t/remote-access-broken-for-some-users/902794)

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**Author:** [@OG-StuartKicks](https://forums.plex.tv/u/OG-StuartKicks)\
**Replies:** 0\
**Last updated:** [January 19, 2025, 3:23pm UTC](https://forums.plex.tv/t/remote-access-broken-for-some-users/902794 "2025-01-19T15:23:10Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.141.0 Can provide logs if it helps. So the issue is that some users report that they cannot access my server via TV app, doesn’t seem to matter if it’s a built in app, f…

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## [Audio Track Title is ignored by Plex Roku App](https://forums.plex.tv/t/audio-track-title-is-ignored-by-plex-roku-app/902735)

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**Author:** [@bobpa97](https://forums.plex.tv/u/bobpa97)\
**Replies:** 2\
**Last updated:** [January 19, 2025, 3:16pm UTC](https://forums.plex.tv/t/audio-track-title-is-ignored-by-plex-roku-app/902735 "2025-01-19T15:16:15Z")

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Server Version#: 1.41.3.9314 Player Version#: N/A Using ffmpeg, I added an AAC audio track to my MP4 videos and in the metadata I assigned a Title=“Normalized Stereo” to this track. When I play the video on my PC usi…

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## [The server has no suitable connection for sending media](https://forums.plex.tv/t/the-server-has-no-suitable-connection-for-sending-media/902743)

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**Author:** [@photog24](https://forums.plex.tv/u/photog24)\
**Replies:** 3\
**Last updated:** [January 19, 2025, 3:15pm UTC](https://forums.plex.tv/t/the-server-has-no-suitable-connection-for-sending-media/902743 "2025-01-19T15:15:50Z")

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Server Version#: latest Player Version#: Samsung 55QN95A \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi, I just downloaded Plex and did some testing. I insta…

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## [Music Collection - Custom Order Not Saving Consistently](https://forums.plex.tv/t/music-collection-custom-order-not-saving-consistently/902779)

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**Author:** [@Jasper](https://forums.plex.tv/u/Jasper)\
**Replies:** 0\
**Last updated:** [January 19, 2025, 12:21pm UTC](https://forums.plex.tv/t/music-collection-custom-order-not-saving-consistently/902779 "2025-01-19T12:21:48Z")

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Issue Description I’m creating a music album collection tagged with “Tapes” in Plex. When I try to set a custom order for these albums by manually arranging them, the order: Does not save consistently Reverts back to a…

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## [IMPOSSIBLE TO READ MY DATA (Films & Music)](https://forums.plex.tv/t/impossible-to-read-my-data-films-music/902212)

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**Author:** [@JLM1965](https://forums.plex.tv/u/JLM1965)\
**Replies:** 5\
**Last updated:** [January 19, 2025, 9:12am UTC](https://forums.plex.tv/t/impossible-to-read-my-data-films-music/902212 "2025-01-19T09:12:10Z")

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Hello ! And sorry for my weak English ! 1- I created a free account on Plex and organized the Plex server with my HDD WD 3To connected to my PC. At that time I could run my data through my PC without any problem. 2- Th…

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