# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=229

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 230

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## [Ubuntu server issues over the last 6 months…](https://forums.plex.tv/t/ubuntu-server-issues-over-the-last-6-months/901863)

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**Author:** [@obiwansean](https://forums.plex.tv/u/obiwansean)\
**Replies:** 11\
**Last updated:** [January 19, 2025, 7:29pm UTC](https://forums.plex.tv/t/ubuntu-server-issues-over-the-last-6-months/901863 "2025-01-19T19:29:16Z")

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Server Version#:20.04.5 LTS (Focal Fossa) Player Version#: current Over the last few months my server has been giving me no end of frustration. The following is some of the issues: 1- The server will start but I canno…

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## [Plex indicating connections on the local LAN as remote](https://forums.plex.tv/t/plex-indicating-connections-on-the-local-lan-as-remote/902771)

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**Author:** [@obelisk3847](https://forums.plex.tv/u/obelisk3847)\
**Replies:** 3\
**Last updated:** [January 19, 2025, 6:47pm UTC](https://forums.plex.tv/t/plex-indicating-connections-on-the-local-lan-as-remote/902771 "2025-01-19T18:47:20Z")

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Server Version#: 1.41.3.9314 Player Version#: 1.69.0.264-8ae11259 Not sure when it started happening but I noticed my server is regarding clients on my local network as being remote. This can be viewed by looking at th…

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## [Plex won't let me add my media server After I some how disconnected my Remote Access](https://forums.plex.tv/t/plex-wont-let-me-add-my-media-server-after-i-some-how-disconnected-my-remote-access/902807)

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**Author:** [@Magnuson](https://forums.plex.tv/u/Magnuson)\
**Replies:** 1\
**Last updated:** [January 19, 2025, 6:16pm UTC](https://forums.plex.tv/t/plex-wont-let-me-add-my-media-server-after-i-some-how-disconnected-my-remote-access/902807 "2025-01-19T18:16:31Z")

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Server Version#: 1.41.3.9314 I have a synology NAS that has been running as my plex server for a few years now. I recently moved and noticed I was having issues with my remote network. For some reason it displayed a cau…

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## [Remote access broken for some users](https://forums.plex.tv/t/remote-access-broken-for-some-users/902794)

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**Author:** [@OG-StuartKicks](https://forums.plex.tv/u/OG-StuartKicks)\
**Replies:** 0\
**Last updated:** [January 19, 2025, 3:23pm UTC](https://forums.plex.tv/t/remote-access-broken-for-some-users/902794 "2025-01-19T15:23:10Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.141.0 Can provide logs if it helps. So the issue is that some users report that they cannot access my server via TV app, doesn’t seem to matter if it’s a built in app, f…

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## [Audio Track Title is ignored by Plex Roku App](https://forums.plex.tv/t/audio-track-title-is-ignored-by-plex-roku-app/902735)

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**Author:** [@bobpa97](https://forums.plex.tv/u/bobpa97)\
**Replies:** 2\
**Last updated:** [January 19, 2025, 3:16pm UTC](https://forums.plex.tv/t/audio-track-title-is-ignored-by-plex-roku-app/902735 "2025-01-19T15:16:15Z")

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Server Version#: 1.41.3.9314 Player Version#: N/A Using ffmpeg, I added an AAC audio track to my MP4 videos and in the metadata I assigned a Title=“Normalized Stereo” to this track. When I play the video on my PC usi…

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## [The server has no suitable connection for sending media](https://forums.plex.tv/t/the-server-has-no-suitable-connection-for-sending-media/902743)

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**Author:** [@photog24](https://forums.plex.tv/u/photog24)\
**Replies:** 3\
**Last updated:** [January 19, 2025, 3:15pm UTC](https://forums.plex.tv/t/the-server-has-no-suitable-connection-for-sending-media/902743 "2025-01-19T15:15:50Z")

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Server Version#: latest Player Version#: Samsung 55QN95A \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi, I just downloaded Plex and did some testing. I insta…

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## [Music Collection - Custom Order Not Saving Consistently](https://forums.plex.tv/t/music-collection-custom-order-not-saving-consistently/902779)

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**Author:** [@Jasper](https://forums.plex.tv/u/Jasper)\
**Replies:** 0\
**Last updated:** [January 19, 2025, 12:21pm UTC](https://forums.plex.tv/t/music-collection-custom-order-not-saving-consistently/902779 "2025-01-19T12:21:48Z")

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Issue Description I’m creating a music album collection tagged with “Tapes” in Plex. When I try to set a custom order for these albums by manually arranging them, the order: Does not save consistently Reverts back to a…

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## [IMPOSSIBLE TO READ MY DATA (Films & Music)](https://forums.plex.tv/t/impossible-to-read-my-data-films-music/902212)

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**Author:** [@JLM1965](https://forums.plex.tv/u/JLM1965)\
**Replies:** 5\
**Last updated:** [January 19, 2025, 9:12am UTC](https://forums.plex.tv/t/impossible-to-read-my-data-films-music/902212 "2025-01-19T09:12:10Z")

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Hello ! And sorry for my weak English ! 1- I created a free account on Plex and organized the Plex server with my HDD WD 3To connected to my PC. At that time I could run my data through my PC without any problem. 2- Th…

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## [Plex playlists visible but empty after backup](https://forums.plex.tv/t/plex-playlists-visible-but-empty-after-backup/902635)

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**Author:** [@samfoley](https://forums.plex.tv/u/samfoley)\
**Replies:** 6\
**Last updated:** [January 19, 2025, 6:35am UTC](https://forums.plex.tv/t/plex-playlists-visible-but-empty-after-backup/902635 "2025-01-19T06:35:04Z")

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Server Version#:1.41.3.9314 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> copied plex media server from app data on old pc. %LOCALAPPDATA%\\Ple…

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## [Plex Account hacked, lost server access](https://forums.plex.tv/t/plex-account-hacked-lost-server-access/901027)

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**Author:** [@StandardShipping](https://forums.plex.tv/u/StandardShipping)\
**Replies:** 10\
**Last updated:** [January 18, 2025, 10:16pm UTC](https://forums.plex.tv/t/plex-account-hacked-lost-server-access/901027 "2025-01-18T22:16:51Z")

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Hi All, Back on Dec 19th, I received an email stating that a new device was used to sign into my Plex account. I logged in as fast as I could to change my password but it was already too late. Shortly after I had lost a…

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## [Need help sorting albums with same name](https://forums.plex.tv/t/need-help-sorting-albums-with-same-name/902641)

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**Author:** [@nacho220](https://forums.plex.tv/u/nacho220)\
**Replies:** 10\
**Last updated:** [January 18, 2025, 9:33pm UTC](https://forums.plex.tv/t/need-help-sorting-albums-with-same-name/902641 "2025-01-18T21:33:58Z")

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I added the latest Tom Petty reissue of Long After Dark to my music. I also have the original album in my music. I’d like to keep both in there. I usually add \[year\] to the title as to sort it within my hard drive. Howev…

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## [Plex crashing but synoligy showes running?](https://forums.plex.tv/t/plex-crashing-but-synoligy-showes-running/902623)

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**Author:** [@epyon314](https://forums.plex.tv/u/epyon314)\
**Replies:** 10\
**Last updated:** [January 18, 2025, 7:58pm UTC](https://forums.plex.tv/t/plex-crashing-but-synoligy-showes-running/902623 "2025-01-18T19:58:29Z")

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Server Version#:1.41.3.9314-72009314 Player Version#:7.2.2 I had to update my sinology to 7.2.2 and I updated plex after. Plex works fine for a few hours then my server stops showing up until I go into the nas and sto…

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## [Remote Access Troubleshooting Arris NVG589](https://forums.plex.tv/t/remote-access-troubleshooting-arris-nvg589/902702)

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**Author:** [@pmarchi](https://forums.plex.tv/u/pmarchi)\
**Replies:** 4\
**Last updated:** [January 18, 2025, 7:42pm UTC](https://forums.plex.tv/t/remote-access-troubleshooting-arris-nvg589/902702 "2025-01-18T19:42:57Z")

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I’m a networking novice trying to set up remote access for my plex media server. I keep getting the ‘Not available outside your network’ message and have tried checking the manually specify public port box. The remote a…

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## [Friends watching remote can only watch a few seconds at a time](https://forums.plex.tv/t/friends-watching-remote-can-only-watch-a-few-seconds-at-a-time/902707)

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**Author:** [@Gnutt](https://forums.plex.tv/u/Gnutt)\
**Replies:** 0\
**Last updated:** [January 18, 2025, 7:27pm UTC](https://forums.plex.tv/t/friends-watching-remote-can-only-watch-a-few-seconds-at-a-time/902707 "2025-01-18T19:27:53Z")

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Server Version#: 1.41.3.9314 Player Version#: 10.24.1.2319 When I play locally on my Samsung TV using the app, there are no issues. When I am remote and watch via web browser, I also have no issues. Server is running …

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## [Sqlite3: Sleeping for 200ms to retry busy DB](https://forums.plex.tv/t/sqlite3-sleeping-for-200ms-to-retry-busy-db/900236)

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**Author:** [@38113](https://forums.plex.tv/u/38113)\
**Replies:** 19\
**Last updated:** [January 18, 2025, 6:34pm UTC](https://forums.plex.tv/t/sqlite3-sleeping-for-200ms-to-retry-busy-db/900236 "2025-01-18T18:34:09Z")

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Server Version#:Plex Media Server v1.40.4.8840-1f7662b1a Player Version#: 4.116.1 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Sqlite3: Sleeping for 200ms to …

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## ["your changes could not be saved" trying to change libs settings](https://forums.plex.tv/t/your-changes-could-not-be-saved-trying-to-change-libs-settings/902199)

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**Author:** [@dvonkd](https://forums.plex.tv/u/dvonkd)\
**Replies:** 11\
**Last updated:** [January 18, 2025, 11:17am UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved-trying-to-change-libs-settings/902199 "2025-01-18T11:17:53Z")

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Server Version#: 1.41.3.9314 Hi there I’m running plex server on Ubuntu 20.04 I had no issues with the system for many years, but now I’m facing problem to change libs (located on the same ubuntu) scanner - “your chan…

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## [Ordering the display of photos](https://forums.plex.tv/t/ordering-the-display-of-photos/902642)

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**Author:** [@SunnahWay](https://forums.plex.tv/u/SunnahWay)\
**Replies:** 0\
**Last updated:** [January 18, 2025, 4:44am UTC](https://forums.plex.tv/t/ordering-the-display-of-photos/902642 "2025-01-18T04:44:03Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.141.0 This is very simple but I cannot figure it out. I have been adding photos to the media server for many years but it my folders have gotten large that it takes longe…

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## [Running out of HDD space - is this enclosure suitable for expansion?](https://forums.plex.tv/t/running-out-of-hdd-space-is-this-enclosure-suitable-for-expansion/902615)

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**Author:** [@theonematt](https://forums.plex.tv/u/theonematt)\
**Replies:** 1\
**Last updated:** [January 18, 2025, 3:03am UTC](https://forums.plex.tv/t/running-out-of-hdd-space-is-this-enclosure-suitable-for-expansion/902615 "2025-01-18T03:03:22Z")

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I have a Toshiba NAS internal HDD currently, in my Windows 11 PC (which I leave on at all times). PLEX is used by myself at home, and remotely by 2 family members (very minimal usage for those 2 members). I’m running ou…

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## [Cant add remote server](https://forums.plex.tv/t/cant-add-remote-server/902627)

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**Author:** [@mkm29](https://forums.plex.tv/u/mkm29)\
**Replies:** 1\
**Last updated:** [January 18, 2025, 2:51am UTC](https://forums.plex.tv/t/cant-add-remote-server/902627 "2025-01-18T02:51:18Z")

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Server Version#: 4.143.0 Player Version#: 4.143.0 I was wondering what I am doing wrong, my remote Plex servers’ secure connection was corrupted somehow, and I cannot add it back. I pay monthly for an account on plex.t…

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## [TV Series Only Offers TMDB Episode Order Despite Show Being On TVDB](https://forums.plex.tv/t/tv-series-only-offers-tmdb-episode-order-despite-show-being-on-tvdb/901157)

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**Author:** [@davidcgc](https://forums.plex.tv/u/davidcgc)\
**Replies:** 6\
**Last updated:** [January 18, 2025, 2:10am UTC](https://forums.plex.tv/t/tv-series-only-offers-tmdb-episode-order-despite-show-being-on-tvdb/901157 "2025-01-18T02:10:02Z")

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Server Version#: 1.41.3.9314-a0bfb8370 Player Version#: 1.105.2.269-12a32491 I’ve loaded the show Doctor Who Extra into my Plex series, but Plex is only offering the MovieDB order, but I want to use the TVDB order. I’v…

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## [Server not Authorized. Tried everything in support docs](https://forums.plex.tv/t/server-not-authorized-tried-everything-in-support-docs/902637)

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**Author:** [@gentherplex](https://forums.plex.tv/u/gentherplex)\
**Replies:** 0\
**Last updated:** [January 18, 2025, 2:05am UTC](https://forums.plex.tv/t/server-not-authorized-tried-everything-in-support-docs/902637 "2025-01-18T02:05:19Z")

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Server Version#:v.1.41.3.9314-a0bfb8370 Player Version#: Plex. For years I was using an old Mac Mini running Plex Media Server with the Plex Roku app on my TV. It was flawless. Then I made the mistake of upgrading th…

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## [Remote Access Setup on a Win11 PMS](https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554)

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**Author:** [@SteveFP](https://forums.plex.tv/u/SteveFP)\
**Replies:** 2\
**Last updated:** [January 17, 2025, 7:21pm UTC](https://forums.plex.tv/t/remote-access-setup-on-a-win11-pms/902554 "2025-01-17T19:21:43Z")

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Server Version#: 1.41.3.9314 Player Version#: Hello all, I have built a Windows 11 PMS and it works well on my internal network. Now I am trying to turn on remote access but I cannot get outbound. My firewall NAT rule…

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## [Library scan crashes PMS and then DB becomes corrupted, effectively breaking installation](https://forums.plex.tv/t/library-scan-crashes-pms-and-then-db-becomes-corrupted-effectively-breaking-installation/902442)

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**Author:** [@danemacmillan](https://forums.plex.tv/u/danemacmillan)\
**Replies:** 4\
**Last updated:** [January 17, 2025, 4:49pm UTC](https://forums.plex.tv/t/library-scan-crashes-pms-and-then-db-becomes-corrupted-effectively-breaking-installation/902442 "2025-01-17T16:49:10Z")

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Server Version#: 1.41.3 Player Version#: – not relevant I’m documenting this information for the unlikely chance this gets resolved. Either way, I’d rather this information occupy the public void than my personal back…

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## [Ads streaming from my plex media server](https://forums.plex.tv/t/ads-streaming-from-my-plex-media-server/902553)

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**Author:** [@pbbergs](https://forums.plex.tv/u/pbbergs)\
**Replies:** 3\
**Last updated:** [January 17, 2025, 3:52pm UTC](https://forums.plex.tv/t/ads-streaming-from-my-plex-media-server/902553 "2025-01-17T15:52:57Z")

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I have recorded the show “Bahamas Life”, but when I stream it from my media server I get advertisements. It is only for this show. Very annoying!!! How do I stop that?

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## [Splitting up already organized series into Chinese soaps](https://forums.plex.tv/t/splitting-up-already-organized-series-into-chinese-soaps/902512)

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**Author:** [@PineappleMan420](https://forums.plex.tv/u/PineappleMan420)\
**Replies:** 7\
**Last updated:** [January 17, 2025, 3:01pm UTC](https://forums.plex.tv/t/splitting-up-already-organized-series-into-chinese-soaps/902512 "2025-01-17T15:01:03Z")

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Just setup a server but for some reason it’s separating already organized shows into completely different series that I’ve never had or heard of

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## [Plex Pass transfer from PC Server to Nvidia Shield Pro TV possible?](https://forums.plex.tv/t/plex-pass-transfer-from-pc-server-to-nvidia-shield-pro-tv-possible/902571)

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**Author:** [@AfterFaxPC](https://forums.plex.tv/u/AfterFaxPC)\
**Replies:** 4\
**Last updated:** [January 17, 2025, 1:12pm UTC](https://forums.plex.tv/t/plex-pass-transfer-from-pc-server-to-nvidia-shield-pro-tv-possible/902571 "2025-01-17T13:12:47Z")

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Server Version#:N/A Player Version#:N/A \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

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## [Recommended settings for streaming](https://forums.plex.tv/t/recommended-settings-for-streaming/900772)

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**Author:** [@markbullen1](https://forums.plex.tv/u/markbullen1)\
**Replies:** 2\
**Last updated:** [January 17, 2025, 7:48am UTC](https://forums.plex.tv/t/recommended-settings-for-streaming/900772 "2025-01-17T07:48:27Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.141.0 Are there any recommended settings for streaming mkv and mp4 files - HEVC and H264? I am continually running into problems with both. When I add subtitles the video…

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## [Auth bypass does not work LAN hostname, only IP address](https://forums.plex.tv/t/auth-bypass-does-not-work-lan-hostname-only-ip-address/902564)

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**Author:** [@bob\_h89](https://forums.plex.tv/u/bob_h89)\
**Replies:** 2\
**Last updated:** [January 17, 2025, 6:28am UTC](https://forums.plex.tv/t/auth-bypass-does-not-work-lan-hostname-only-ip-address/902564 "2025-01-17T06:28:03Z")

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Server Version#: 1.41.2.9200 Player Version#: web Following the guidance for enabling auth bypass at https://support.plex.tv/articles/200890058-authentication-for-local-network-access/ does not work unless accessed vi…

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## [Installing/Running Plex in VMware](https://forums.plex.tv/t/installing-running-plex-in-vmware/902523)

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**Author:** [@catmandu13](https://forums.plex.tv/u/catmandu13)\
**Replies:** 1\
**Last updated:** [January 17, 2025, 1:19am UTC](https://forums.plex.tv/t/installing-running-plex-in-vmware/902523 "2025-01-17T01:19:06Z")

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Hi! So a couple weeks ago I noticed my meta data wasn’t being downloaded and processed. So in trying to figure out why, I discovered that my plex server was out of date. Except, apparently now Win7 isn’t supported. I pl…

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## [New videos drop one from watch list](https://forums.plex.tv/t/new-videos-drop-one-from-watch-list/902416)

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**Author:** [@Norrin\_Radd](https://forums.plex.tv/u/Norrin_Radd)\
**Replies:** 0\
**Last updated:** [January 15, 2025, 6:47pm UTC](https://forums.plex.tv/t/new-videos-drop-one-from-watch-list/902416 "2025-01-15T18:47:41Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.143.0 You know how the current watched videos are always at the top of the screen from the left menu HOME item. And when you add a new TV series episode and then do a SCA…

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