# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=232

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 233

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## [Play History missing on DS418](https://forums.plex.tv/t/play-history-missing-on-ds418/901227)

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**Author:** [@duartedcarvalho](https://forums.plex.tv/u/duartedcarvalho)\
**Replies:** 3\
**Last updated:** [January 14, 2025, 6:32am UTC](https://forums.plex.tv/t/play-history-missing-on-ds418/901227 "2025-01-14T06:32:48Z")

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Server Version#: DS418 Player Version#: 1.41.3.9314 Basically I have acquired the NAS and installed Plex around May 2020 and used it so far with same installation (removed once and installed again, while maintaining th…

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## [Fix for movies and tv shows stuck at the front of recently added](https://forums.plex.tv/t/fix-for-movies-and-tv-shows-stuck-at-the-front-of-recently-added/902262)

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**Author:** [@omegadev](https://forums.plex.tv/u/omegadev)\
**Replies:** 0\
**Last updated:** [January 14, 2025, 4:27am UTC](https://forums.plex.tv/t/fix-for-movies-and-tv-shows-stuck-at-the-front-of-recently-added/902262 "2025-01-14T04:27:43Z")

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Server Version#: Current Plex Server for Windows Version as of 2025-01-13 22:27:00 I hope this guide helps someone. Took me a bit to figure out the query for fixing tv shows mess. To be clear, I used ChatGPT to help wit…

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## [Weird PMS Synology DSM6 -to-7 upgrade results](https://forums.plex.tv/t/weird-pms-synology-dsm6-to-7-upgrade-results/895100)

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**Author:** [@2veestuck](https://forums.plex.tv/u/2veestuck)\
**Replies:** 5\
**Last updated:** [January 14, 2025, 4:10am UTC](https://forums.plex.tv/t/weird-pms-synology-dsm6-to-7-upgrade-results/895100 "2025-01-14T04:10:36Z")

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Have a single volume on a DS920+ that was on DSM 6.2 with PMS 1.41.1.9057 manually installed from plex.tv. What I did: Stopped PMS, rebooted NAS, installed DSM 7.01 upgrade After DSM upgrade, rebooted NAS, then reboot…

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## [Plex cannot be transcoded for playback](https://forums.plex.tv/t/plex-cannot-be-transcoded-for-playback/902171)

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**Author:** [@zhy](https://forums.plex.tv/u/zhy)\
**Replies:** 19\
**Last updated:** [January 14, 2025, 2:48am UTC](https://forums.plex.tv/t/plex-cannot-be-transcoded-for-playback/902171 "2025-01-14T02:48:51Z")

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Server Version#: 1.41.3.9314 Player Version#: My PMS runs on Synology, because I can’t directly access some subdomains of Plex in China, so I set proxy rules for some subdomains of Plex to ensure that Plex can be scrap…

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## [Trying to determine why Plex isn't pulling tvdb metadata for a specific episode of Sister Wives](https://forums.plex.tv/t/trying-to-determine-why-plex-isnt-pulling-tvdb-metadata-for-a-specific-episode-of-sister-wives/902220)

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**Author:** [@daydreamingdude](https://forums.plex.tv/u/daydreamingdude)\
**Replies:** 4\
**Last updated:** [January 14, 2025, 1:38am UTC](https://forums.plex.tv/t/trying-to-determine-why-plex-isnt-pulling-tvdb-metadata-for-a-specific-episode-of-sister-wives/902220 "2025-01-14T01:38:35Z")

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Server Version#: 1.41.3.9314 Player Version#: Web - 4.143.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Plex Media Server Logs\_2025-01-13\_11-29-42.zip (5.2 MB…

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## [Plex not finding any match for my TV Series from TVDB](https://forums.plex.tv/t/plex-not-finding-any-match-for-my-tv-series-from-tvdb/902229)

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**Author:** [@stocco](https://forums.plex.tv/u/stocco)\
**Replies:** 1\
**Last updated:** [January 14, 2025, 12:03am UTC](https://forums.plex.tv/t/plex-not-finding-any-match-for-my-tv-series-from-tvdb/902229 "2025-01-14T00:03:09Z")

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Server Version#: 1.41.3.9314 Player Version#: TVDB Series #70572 "The Little Rascals (Our Gang) from 1922 and the plex agent can’t find any matches with either auto or manual matching.

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## [Can't transcode HEVC on Intel 7th Gen](https://forums.plex.tv/t/cant-transcode-hevc-on-intel-7th-gen/902038)

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**Author:** [@RooRay](https://forums.plex.tv/u/RooRay)\
**Replies:** 14\
**Last updated:** [January 13, 2025, 7:42pm UTC](https://forums.plex.tv/t/cant-transcode-hevc-on-intel-7th-gen/902038 "2025-01-13T19:42:35Z")

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Server Version#: 1.41.3.9314 (running on TrueNAS SCALE) Player Version#: Web 4.143.0 Hey all, I’m using Plex on a HP EliteDesk 800 G3 SFF using an i7 7th gen. When I try play transcoded content, the media in my librar…

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## [Plex media server v 1.41.0.8984](https://forums.plex.tv/t/plex-media-server-v-1-41-0-8984/893668)

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**Author:** [@bcrisp2](https://forums.plex.tv/u/bcrisp2)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 1:30pm UTC](https://forums.plex.tv/t/plex-media-server-v-1-41-0-8984/893668 "2025-01-13T13:30:58Z")

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Server Version#:5.29.102 Player Version#:1.41.0.8994 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> After updating I can no longer access my music, video or phot…

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## [Unable to remote access plex after upgrading to syno DSM 7.2.2](https://forums.plex.tv/t/unable-to-remote-access-plex-after-upgrading-to-syno-dsm-7-2-2/901812)

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**Author:** [@Thiago-Zanatta](https://forums.plex.tv/u/Thiago-Zanatta)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 9:43am UTC](https://forums.plex.tv/t/unable-to-remote-access-plex-after-upgrading-to-syno-dsm-7-2-2/901812 "2025-01-13T09:43:56Z")

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Server Version#: 1.14.3.9314-72009314 Player Version#: 4.141.0 DSM Version#: DSM 7.2.2-72806 Update 2 Hello, I recently upgraded my DS918+ DSM to 7.2.2 for the container manager, but I cannot access my plex server re…

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## [Nvidia Instant Replay](https://forums.plex.tv/t/nvidia-instant-replay/902182)

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**Author:** [@chuncster](https://forums.plex.tv/u/chuncster)\
**Replies:** 0\
**Last updated:** [January 13, 2025, 9:42am UTC](https://forums.plex.tv/t/nvidia-instant-replay/902182 "2025-01-13T09:42:39Z")

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Hi, I’m hosting a plex server on my windows 11 pc. When I open the plex server backend on my browser, I get a notification from nvidia geforce experience saying it’s turning off instant replay because of a protected app…

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## [Cannot Access my server local or over vpn with app.plex.tv](https://forums.plex.tv/t/cannot-access-my-server-local-or-over-vpn-with-app-plex-tv/902090)

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**Author:** [@lahrsebas](https://forums.plex.tv/u/lahrsebas)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 7:52am UTC](https://forums.plex.tv/t/cannot-access-my-server-local-or-over-vpn-with-app-plex-tv/902090 "2025-01-13T07:52:48Z")

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Server Version#: 1.41.3.9314 Player Version#: 1.106.0.276-fe8d1d20 I can access the server over 192.168.180.3:32400 (local and vpn) I can access the server (without port forwarding) with the plex app on windows + andr…

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## [Stutter in 'direct play'](https://forums.plex.tv/t/stutter-in-direct-play/902174)

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**Author:** [@terryrankine](https://forums.plex.tv/u/terryrankine)\
**Replies:** 0\
**Last updated:** [January 13, 2025, 6:42am UTC](https://forums.plex.tv/t/stutter-in-direct-play/902174 "2025-01-13T06:42:32Z")

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Server Version#: latest Player Version#: Chromecast tv 4k, latest \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> So, there are a bunch of files in my media that …

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## [Having trouble opening plex media server after downloading](https://forums.plex.tv/t/having-trouble-opening-plex-media-server-after-downloading/902157)

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**Author:** [@jamesa180](https://forums.plex.tv/u/jamesa180)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 3:46am UTC](https://forums.plex.tv/t/having-trouble-opening-plex-media-server-after-downloading/902157 "2025-01-13T03:46:51Z")

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I’ve been using Plex for nearly a decade. Rarely run into any issues. For whatever reason Plex randomly stopped working. I made a bad decision to delete my account and uninstall Plex and try to reinstall everything with …

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## [Library access](https://forums.plex.tv/t/library-access/902152)

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**Author:** [@donduff](https://forums.plex.tv/u/donduff)\
**Replies:** 0\
**Last updated:** [January 13, 2025, 12:19am UTC](https://forums.plex.tv/t/library-access/902152 "2025-01-13T00:19:55Z")

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sony tv plex app and mobile plex app can’t access media server library but laptop can.

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## [Help: PMS + Synology DSM + External USB drive](https://forums.plex.tv/t/help-pms-synology-dsm-external-usb-drive/902107)

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**Author:** [@seba\_2](https://forums.plex.tv/u/seba_2)\
**Replies:** 3\
**Last updated:** [January 12, 2025, 9:23pm UTC](https://forums.plex.tv/t/help-pms-synology-dsm-external-usb-drive/902107 "2025-01-12T21:23:50Z")

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I recently decided to move my media from my RAID volume to an external USB HDD (WD Elements 20TB). I’m using a Synology DS920+ NAS on DSM 7.2.2. I understand that DSM, which is Linux-based, automatically mounts the USB …

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## [No support for codec h264](https://forums.plex.tv/t/no-support-for-codec-h264/901743)

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**Author:** [@DangerIsGo](https://forums.plex.tv/u/DangerIsGo)\
**Replies:** 30\
**Last updated:** [January 12, 2025, 6:56pm UTC](https://forums.plex.tv/t/no-support-for-codec-h264/901743 "2025-01-12T18:56:17Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.141.0 After many days of waiting for items to arrive and digging through guides across the web, I finally have my plex installation completed…or so I thought. For the rec…

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## [Missing local NBC affiliate](https://forums.plex.tv/t/missing-local-nbc-affiliate/902111)

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**Author:** [@petergoodman799](https://forums.plex.tv/u/petergoodman799)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 6:07pm UTC](https://forums.plex.tv/t/missing-local-nbc-affiliate/902111 "2025-01-12T18:07:54Z")

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Server Version#1.41.3.9314 Player Version#:1.4.143.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>I have Plex server (with Plex Pass) on windows 11 with a HD Hom…

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## [Movies in collections still shown in library](https://forums.plex.tv/t/movies-in-collections-still-shown-in-library/902095)

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**Author:** [@citsejam](https://forums.plex.tv/u/citsejam)\
**Replies:** 3\
**Last updated:** [January 12, 2025, 5:18pm UTC](https://forums.plex.tv/t/movies-in-collections-still-shown-in-library/902095 "2025-01-12T17:18:34Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.141.0 Hi Plex community, I hope this is a simple question and I used the correct category: I used a collection tag to organize a bunch of movies in collections which wo…

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## [How to match metadata if tmdb and tvdb are incorrect?](https://forums.plex.tv/t/how-to-match-metadata-if-tmdb-and-tvdb-are-incorrect/893682)

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**Author:** [@citsejam](https://forums.plex.tv/u/citsejam)\
**Replies:** 5\
**Last updated:** [January 12, 2025, 4:12pm UTC](https://forums.plex.tv/t/how-to-match-metadata-if-tmdb-and-tvdb-are-incorrect/893682 "2025-01-12T16:12:09Z")

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Server Version#: 1.41.0.8994 Player Version#: 4.136.1 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi Plex Community, this is my first post, so please excuse …

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## [How to migrate server from sheild to windows](https://forums.plex.tv/t/how-to-migrate-server-from-sheild-to-windows/902069)

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**Author:** [@cois\_123](https://forums.plex.tv/u/cois_123)\
**Replies:** 1\
**Last updated:** [January 12, 2025, 1:57pm UTC](https://forums.plex.tv/t/how-to-migrate-server-from-sheild-to-windows/902069 "2025-01-12T13:57:03Z")

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what the steps and files needed to migrate from a sever on a sheild to a windows sever keeping all the watch history custom collections and playlists

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## [Not seeing an option to add local media](https://forums.plex.tv/t/not-seeing-an-option-to-add-local-media/902080)

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**Author:** [@styxflix](https://forums.plex.tv/u/styxflix)\
**Replies:** 1\
**Last updated:** [January 12, 2025, 1:40pm UTC](https://forums.plex.tv/t/not-seeing-an-option-to-add-local-media/902080 "2025-01-12T13:40:15Z")

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Hi, Brand new install of Plex on Ubuntu. When I log in to a Web interface of plex using 32400, I am not seeing an option to add local media to my server. I don’t have agents on the side menu What am I missing? Thanks …

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## [Some help with trouble shooting nass synology and plex(amp)](https://forums.plex.tv/t/some-help-with-trouble-shooting-nass-synology-and-plex-amp/902079)

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**Author:** [@Peter075](https://forums.plex.tv/u/Peter075)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 12:29pm UTC](https://forums.plex.tv/t/some-help-with-trouble-shooting-nass-synology-and-plex-amp/902079 "2025-01-12T12:29:27Z")

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Server Version#: Versie 4.141.0 Player Version#: latest \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hy everyone, i have run plex and plexamp for a wile witho…

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## [Plex stuck on analysing voice detecting activity](https://forums.plex.tv/t/plex-stuck-on-analysing-voice-detecting-activity/902077)

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**Author:** [@ninoow7](https://forums.plex.tv/u/ninoow7)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 12:18pm UTC](https://forums.plex.tv/t/plex-stuck-on-analysing-voice-detecting-activity/902077 "2025-01-12T12:18:24Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.143.0 Plex Media Server Logs\_2025-01-12\_13-08-54.zip (2.2 MB) Hi everyone, I’m really enjoying plex and because of that I took a plex pass, where I was mostly exci…

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## [Invalid Certificate](https://forums.plex.tv/t/invalid-certificate/902071)

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**Author:** [@labrievox2](https://forums.plex.tv/u/labrievox2)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 11:09am UTC](https://forums.plex.tv/t/invalid-certificate/902071 "2025-01-12T11:09:18Z")

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Server Version 1.41.3.9314 I keep getting a warning from Kaspersky Premium that the server certificate is invalid, how do I get a valid certificate or is there a workaround? It states in its report - Event: SSL connec…

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## [HW trascoding not working](https://forums.plex.tv/t/hw-trascoding-not-working/901967)

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**Author:** [@MogL](https://forums.plex.tv/u/MogL)\
**Replies:** 6\
**Last updated:** [January 12, 2025, 8:09am UTC](https://forums.plex.tv/t/hw-trascoding-not-working/901967 "2025-01-12T08:09:35Z")

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HW trascoding not working Plex media server version: Version 1.41.3.9314 ESXI 8 with GPU pass trough to Plex VM Plex VM: Ubuntu 24.04.1, Kernel 6.8.0-51 Hardware: Asus NUC 125h ultra 5 / GPU: Intel® Arc™ Graphics Met…

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## [Accessibility Issue - Plex Optimized Versions - Stripping Captions. How to get them back?](https://forums.plex.tv/t/accessibility-issue-plex-optimized-versions-stripping-captions-how-to-get-them-back/902051)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 4:17am UTC](https://forums.plex.tv/t/accessibility-issue-plex-optimized-versions-stripping-captions-how-to-get-them-back/902051 "2025-01-12T04:17:46Z")

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Server Version#: Version 1.41.2.9200 Player Version#: It appears that when Plex optimized my MKV files that contained subtitles and captions, that the subtitles and captions are no longer included in the files. Using …

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## [Subtitles all of a sudden not working](https://forums.plex.tv/t/subtitles-all-of-a-sudden-not-working/902049)

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**Author:** [@Dold5000](https://forums.plex.tv/u/Dold5000)\
**Replies:** 0\
**Last updated:** [January 12, 2025, 3:38am UTC](https://forums.plex.tv/t/subtitles-all-of-a-sudden-not-working/902049 "2025-01-12T03:38:29Z")

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Server Version#: 1.41.3.9314 Player Version#: Web client Having a weird problem. I have a couple of movies (The Book of Life and Maleficent) where I enabled English subtitles and they displayed perfectly. Fast forward …

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## [Conflicting Servers](https://forums.plex.tv/t/conflicting-servers/901989)

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**Author:** [@armAmint](https://forums.plex.tv/u/armAmint)\
**Replies:** 3\
**Last updated:** [January 11, 2025, 7:31pm UTC](https://forums.plex.tv/t/conflicting-servers/901989 "2025-01-11T19:31:10Z")

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Server Version#:1.41.3.9341 Player Version#: 1.106.0.276-fe8d1d20 I’m having a problem where most times I login to a given PMS it removes another from view in the acct. I have three running: Synology ds920+ (movies), …

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## [Plex agent unable to match to an imdb ID](https://forums.plex.tv/t/plex-agent-unable-to-match-to-an-imdb-id/901995)

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**Author:** [@Morphus74](https://forums.plex.tv/u/Morphus74)\
**Replies:** 2\
**Last updated:** [January 11, 2025, 7:00pm UTC](https://forums.plex.tv/t/plex-agent-unable-to-match-to-an-imdb-id/901995 "2025-01-11T19:00:12Z")

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Server Version#: 1.41.3.9314 Player Version#: 4.143.0 I have two title that won’t match to specific IMDB ID. It’s ID tt1079959 and tt1219817 I’ve try the Fix Match method with imdb-tt… in the search content, I try to…

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## [Concert (and other non-traditional) Naming Question](https://forums.plex.tv/t/concert-and-other-non-traditional-naming-question/901522)

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**Author:** [@ckronengold](https://forums.plex.tv/u/ckronengold)\
**Replies:** 2\
**Last updated:** [January 11, 2025, 1:48pm UTC](https://forums.plex.tv/t/concert-and-other-non-traditional-naming-question/901522 "2025-01-11T13:48:25Z")

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Server Version#: Version 1.41.3.9314 @OttoKerner I’ve gone back and forth on using “Movie” or “Other Video” for my concerts that are ‘not’ officially released discs. They are mostly live streams of concerts. But I deci…

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