# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=234 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 235 --- ## [Plex Server installed but will not run](https://forums.plex.tv/t/plex-server-installed-but-will-not-run/901370)
**Author:** [@Raph3](https://forums.plex.tv/u/Raph3)\ **Replies:** 1\ **Last updated:** [January 7, 2025, 4:08pm UTC](https://forums.plex.tv/t/plex-server-installed-but-will-not-run/901370 "2025-01-07T16:08:15Z")
Server Version#:1.41.3.9314 Hi, I bought a new Lenovo Laptop, downloaded the Plex Media Server, installed it, but it willl not run. I have the little Plex Icon in the pull-up menu on the right down corner, and everyt… --- ## [Can't install PMS on a new VPS](https://forums.plex.tv/t/cant-install-pms-on-a-new-vps/901345)
**Author:** [@juniorz](https://forums.plex.tv/u/juniorz)\ **Replies:** 3\ **Last updated:** [January 7, 2025, 1:48pm UTC](https://forums.plex.tv/t/cant-install-pms-on-a-new-vps/901345 "2025-01-07T13:48:48Z")
I immediatelly get a “Not authorised” page after the first step in the setup wizard (giving the server a name). Installation via Debian package and initial setup via SSH tunnel (ssh -L 32400:127.0.0.1:32400 \). --- ## [Plex Media Server will not install update when Plex Update Service is set to manual](https://forums.plex.tv/t/plex-media-server-will-not-install-update-when-plex-update-service-is-set-to-manual/901145)
**Author:** [@TrantaLocked](https://forums.plex.tv/u/TrantaLocked)\ **Replies:** 9\ **Last updated:** [January 7, 2025, 6:11am UTC](https://forums.plex.tv/t/plex-media-server-will-not-install-update-when-plex-update-service-is-set-to-manual/901145 "2025-01-07T06:11:48Z")
I keep the Plex Update Service in Windows set to manual so that it’s only used by Plex when it is actually open and I want to install an update. However, after years of trying to figure out why clicking “install update”… --- ## [Server Not Available Error](https://forums.plex.tv/t/server-not-available-error/901307)
**Author:** [@dmgenther\_yahoo.com](https://forums.plex.tv/u/dmgenther_yahoo.com)\ **Replies:** 1\ **Last updated:** [January 7, 2025, 3:04am UTC](https://forums.plex.tv/t/server-not-available-error/901307 "2025-01-07T03:04:02Z")
Server Version#:NA Player Version#:NA \ --- ## [Déjà Vu - What’s preventing remote access?](https://forums.plex.tv/t/deja-vu-what-s-preventing-remote-access/901255)
**Author:** [@jeffreyabr](https://forums.plex.tv/u/jeffreyabr)\ **Replies:** 6\ **Last updated:** [January 7, 2025, 12:20am UTC](https://forums.plex.tv/t/deja-vu-what-s-preventing-remote-access/901255 "2025-01-07T00:20:24Z")
It’s not quite February yet, but it feels like Groundhogs Day here. I am having the exact same issue that I had back in June of 2023. After we had some issues with our new Altice Mini Boxes, we called Optimum to have … --- ## [Two editions of Star Trek II only show up as one movie](https://forums.plex.tv/t/two-editions-of-star-trek-ii-only-show-up-as-one-movie/901282)
**Author:** [@DrPheelgood](https://forums.plex.tv/u/DrPheelgood)\ **Replies:** 5\ **Last updated:** [January 6, 2025, 11:00pm UTC](https://forums.plex.tv/t/two-editions-of-star-trek-ii-only-show-up-as-one-movie/901282 "2025-01-06T23:00:00Z")
Server Version#: 1.41.3.9314 (Synology) Player Version#: 1.91.0.129-1cd63c1d (Windows) Having two editions of Star Trek II - The Wrath of Kahn, one being the original movie Star Trek II - The Wrath of Kahn (1982) and o… --- ## [Accidentally Messed Up Remote Access Settings](https://forums.plex.tv/t/accidentally-messed-up-remote-access-settings/900612)
**Author:** [@markmor](https://forums.plex.tv/u/markmor)\ **Replies:** 18\ **Last updated:** [January 6, 2025, 10:19pm UTC](https://forums.plex.tv/t/accidentally-messed-up-remote-access-settings/900612 "2025-01-06T22:19:04Z")
Server Version#:1.41.3.9314-72009314 Player Version#: 1.105.2.269-12a32491 \ I am on vacation and was trying to fix… --- ## [PMS cannot be stopped or uninstalled following Synology DSM upgrade](https://forums.plex.tv/t/pms-cannot-be-stopped-or-uninstalled-following-synology-dsm-upgrade/900544)
**Author:** [@mvmnts](https://forums.plex.tv/u/mvmnts)\ **Replies:** 5\ **Last updated:** [January 6, 2025, 10:17pm UTC](https://forums.plex.tv/t/pms-cannot-be-stopped-or-uninstalled-following-synology-dsm-upgrade/900544 "2025-01-06T22:17:32Z")
Server Version#: v.1.41.3.9314-a0bfb8370 DSM 7.1.1-42962 Update 7 In short: I cannot stop or uninstall PMS on DSM, or manage it in any way. I want to completely remove PMS from my NAS. I started on the most recent ver… --- ## [Is it possible to use a photo instead of these folder icons?](https://forums.plex.tv/t/is-it-possible-to-use-a-photo-instead-of-these-folder-icons/901278)
**Author:** [@XVBinh](https://forums.plex.tv/u/XVBinh)\ **Replies:** 2\ **Last updated:** [January 6, 2025, 8:20pm UTC](https://forums.plex.tv/t/is-it-possible-to-use-a-photo-instead-of-these-folder-icons/901278 "2025-01-06T20:20:45Z")
is it possible to use a photo instead of these folder icons? --- ## [Newly added files do not appear in libraries anymore](https://forums.plex.tv/t/newly-added-files-do-not-appear-in-libraries-anymore/901144)
**Author:** [@markus\_o7](https://forums.plex.tv/u/markus_o7)\ **Replies:** 12\ **Last updated:** [January 6, 2025, 7:36pm UTC](https://forums.plex.tv/t/newly-added-files-do-not-appear-in-libraries-anymore/901144 "2025-01-06T19:36:03Z")
Server Version#: 1.41.3.9314 Player Version#: 1.105.2.269-12a32491 Lifetime license My Problem: Newly added files do not appear in my libraries anymore - songs as well as movies. What I already tried: Starting the … --- ## [Store media on PMS, NAS or DAS?](https://forums.plex.tv/t/store-media-on-pms-nas-or-das/900437)
**Author:** [@jayhux\_outlook\_com](https://forums.plex.tv/u/jayhux_outlook_com)\ **Replies:** 2\ **Last updated:** [January 6, 2025, 7:31pm UTC](https://forums.plex.tv/t/store-media-on-pms-nas-or-das/900437 "2025-01-06T19:31:45Z")
Server Version#: 1.41.3.9314-a0bfb8370 Player Version#: \ I’m sure storage doesn’t matter much, but thought I would … --- ## [Meta Data Changing (Update - and posters)](https://forums.plex.tv/t/meta-data-changing-update-and-posters/900165)
**Author:** [@tomsimmons](https://forums.plex.tv/u/tomsimmons)\ **Replies:** 1\ **Last updated:** [January 6, 2025, 7:00pm UTC](https://forums.plex.tv/t/meta-data-changing-update-and-posters/900165 "2025-01-06T19:00:21Z")
Server Version#: 1.41.3.9314 - Raspberry Pi Player Version#: N/A - visible through Servers web interface and Plex Amp \ **Author:** [@bwfollis](https://forums.plex.tv/u/bwfollis)\ **Replies:** 3\ **Last updated:** [January 6, 2025, 6:49pm UTC](https://forums.plex.tv/t/large-raspberry-pi-library-completely-local-files/899739 "2025-01-06T18:49:21Z") Server Version#: 4.141.0 Player Version#: N/A I am trying to setup Plex on a 4TB Raspberry Pi with EVERYTHING local on the Pi. I have successfully setup the Pi to boot from the 4TB NVME via GPT and see the whole 4TB… --- ## [Can we hide "Unable to find client profile for device; platform=Tizen," errors?](https://forums.plex.tv/t/can-we-hide-unable-to-find-client-profile-for-device-platform-tizen-errors/901169)
**Author:** [@michaelt24](https://forums.plex.tv/u/michaelt24)\ **Replies:** 2\ **Last updated:** [January 6, 2025, 6:46pm UTC](https://forums.plex.tv/t/can-we-hide-unable-to-find-client-profile-for-device-platform-tizen-errors/901169 "2025-01-06T18:46:03Z")
Unfortunately, several family members have a Tizen-based TV. I’m doing my best to convert them to another device, but likely won’t be able to convince most. Is there any way we can hide/disable these errors from appearin… --- ## [Increase paameter value on DB for performance](https://forums.plex.tv/t/increase-paameter-value-on-db-for-performance/899972)
**Author:** [@IMacosiris](https://forums.plex.tv/u/IMacosiris)\ **Replies:** 3\ **Last updated:** [January 6, 2025, 6:35pm UTC](https://forums.plex.tv/t/increase-paameter-value-on-db-for-performance/899972 "2025-01-06T18:35:30Z")
Server Version#:1.41.3.9314-a0bfb8370 Hi guys hope you can help me I have a PMS on a macOS with macOS Sequoia 15.1.1 with a Intel i5 and 32GB of RAM The server works very well the plex install is over a new SSD disk a… --- ## [Where are Settings for LAN Bandwidth?](https://forums.plex.tv/t/where-are-settings-for-lan-bandwidth/900596)
**Author:** [@John\_001](https://forums.plex.tv/u/John_001)\ **Replies:** 15\ **Last updated:** [January 6, 2025, 6:09pm UTC](https://forums.plex.tv/t/where-are-settings-for-lan-bandwidth/900596 "2025-01-06T18:09:56Z")
Server Version#:1.41.3.9314 Player Version#:1.99.0 What makes Plex server think it only has 16000kbps? Not enough bandwidth for direct play of this item. Required bandwidth is 32965kbps and only 16000kbps is availabl… --- ## [Cannot acces my media on plex media server](https://forums.plex.tv/t/cannot-acces-my-media-on-plex-media-server/901151)
**Author:** [@vplexmx](https://forums.plex.tv/u/vplexmx)\ **Replies:** 6\ **Last updated:** [January 6, 2025, 4:48pm UTC](https://forums.plex.tv/t/cannot-acces-my-media-on-plex-media-server/901151 "2025-01-06T16:48:01Z")
Server Version#: 1.41.3.9314 Player Version#: 4.141.0 (Web) Hello. I had a few months since last used my plex media server (it was turned off). I had to reset my android tv and, to re-configure all my tv apps, I turne… --- ## [Wont Play to wifi devices](https://forums.plex.tv/t/wont-play-to-wifi-devices/901243)
**Author:** [@ckronengold](https://forums.plex.tv/u/ckronengold)\ **Replies:** 0\ **Last updated:** [January 6, 2025, 2:50pm UTC](https://forums.plex.tv/t/wont-play-to-wifi-devices/901243 "2025-01-06T14:50:03Z")
Server Version#: Version 1.41.3.9314 Player Version#: Issue with Roku and Android 15 phone (pixel 8 pro) Strange issue that I can’t wrap my head around. A couple of my users reported being unable to play certain shows … --- ## [Is it possible to use .nfo files and -thumg.jpg](https://forums.plex.tv/t/is-it-possible-to-use-nfo-files-and-thumg-jpg/901222)
**Author:** [@XVBinh](https://forums.plex.tv/u/XVBinh)\ **Replies:** 1\ **Last updated:** [January 6, 2025, 10:26am UTC](https://forums.plex.tv/t/is-it-possible-to-use-nfo-files-and-thumg-jpg/901222 "2025-01-06T10:26:21Z")
Server Version#: 1.41.3.9314 Hi, first I was using kodi where I could put .nfo files and -thumb.jpg inside the same folder as the mp4 is stored. And kodi would automatically match the thumbnail together on the good vide… --- ## [Detecting New Added Movies](https://forums.plex.tv/t/detecting-new-added-movies/901076)
**Author:** [@gwassef](https://forums.plex.tv/u/gwassef)\ **Replies:** 6\ **Last updated:** [January 6, 2025, 5:46am UTC](https://forums.plex.tv/t/detecting-new-added-movies/901076 "2025-01-06T05:46:09Z")
Server Version#: 1.41.3.9314 Player Version#: 4.141.0 I am having and issue with PLEX not detecting the new movies I have been adding recently to my library Here is an example of the last 2 movies I was trying to add … --- ## [Show Exists on TheMovieDB and TheTVDB but Plex keeps forwarding it to different match](https://forums.plex.tv/t/show-exists-on-themoviedb-and-thetvdb-but-plex-keeps-forwarding-it-to-different-match/901119)
**Author:** [@gibit](https://forums.plex.tv/u/gibit)\ **Replies:** 10\ **Last updated:** [January 6, 2025, 4:26am UTC](https://forums.plex.tv/t/show-exists-on-themoviedb-and-thetvdb-but-plex-keeps-forwarding-it-to-different-match/901119 "2025-01-06T04:26:17Z")
Plex Keeps trying to match Untold: Swamp Kings (2023) with Untold (2021). Even entering in the tvdb and tmdb id’s when trying to match, it still only returns Untold (2021). It looks like things are mixed up because Unto… --- ## [Server disconnects - Screen goes black during playback](https://forums.plex.tv/t/server-disconnects-screen-goes-black-during-playback/894480)
**Author:** [@gazm2k5](https://forums.plex.tv/u/gazm2k5)\ **Replies:** 66\ **Last updated:** [January 5, 2025, 11:29pm UTC](https://forums.plex.tv/t/server-disconnects-screen-goes-black-during-playback/894480 "2025-01-05T23:29:39Z")
Server Version#: 1.41.1.9057 Player Version#: 10.23.0.1627 My plex server on my Nvidia Shield has suddenly started causing errors/crashing and I’m not sure why. I will be watching something and the screen will go black… --- ## [NAS vs Desktop for streaming over the interent](https://forums.plex.tv/t/nas-vs-desktop-for-streaming-over-the-interent/900900)
**Author:** [@treed67](https://forums.plex.tv/u/treed67)\ **Replies:** 7\ **Last updated:** [January 5, 2025, 10:57pm UTC](https://forums.plex.tv/t/nas-vs-desktop-for-streaming-over-the-interent/900900 "2025-01-05T22:57:40Z")
Hello, From what I’ve read about NAS usage, seems they cannot match the horsepower of a PC with a Hi end Proc., correct? I’ve been wanting to switch to a NAS but after pouring over all the NAS forums and compatibility l… --- ## [Plex Servers Not Available - has anyone else experienced similar recently?](https://forums.plex.tv/t/plex-servers-not-available-has-anyone-else-experienced-similar-recently/901170)
**Author:** [@Detritusuk](https://forums.plex.tv/u/Detritusuk)\ **Replies:** 0\ **Last updated:** [January 5, 2025, 10:18pm UTC](https://forums.plex.tv/t/plex-servers-not-available-has-anyone-else-experienced-similar-recently/901170 "2025-01-05T22:18:47Z")
Hello, I am wondering if anyone might be able to help. I am struggling to understand why plex may be having issues connecting to a server. So, I am curious if other Plex owners have noticed a similar issue. Or if it’s… --- ## [Can't download subtitles since last update](https://forums.plex.tv/t/cant-download-subtitles-since-last-update/901166)
**Author:** [@MikeGold](https://forums.plex.tv/u/MikeGold)\ **Replies:** 0\ **Last updated:** [January 5, 2025, 10:03pm UTC](https://forums.plex.tv/t/cant-download-subtitles-since-last-update/901166 "2025-01-05T22:03:48Z")
Server Version#: PlexMediaServer-1.41.3.9314-a0bfb8370-x86\_64\_DSM72 Player Version#: Any player browser, Fire TV \ S… --- ## [\[Feature Request\] Missing Poster Movie Filter](https://forums.plex.tv/t/feature-request-missing-poster-movie-filter/901148)
**Author:** [@rutski](https://forums.plex.tv/u/rutski)\ **Replies:** 0\ **Last updated:** [January 5, 2025, 7:23pm UTC](https://forums.plex.tv/t/feature-request-missing-poster-movie-filter/901148 "2025-01-05T19:23:52Z")
I’ve noticed that a proportion of posters are not coming through successfully, most come through in high quality but about 40 won’t. They aren’t unmatched media, they don’t have locally stored metadata causing a problem.… --- ## [Plex is not using local metadata for Album Artist and Artist](https://forums.plex.tv/t/plex-is-not-using-local-metadata-for-album-artist-and-artist/901140)
**Author:** [@Matth3w](https://forums.plex.tv/u/Matth3w)\ **Replies:** 4\ **Last updated:** [January 5, 2025, 7:12pm UTC](https://forums.plex.tv/t/plex-is-not-using-local-metadata-for-album-artist-and-artist/901140 "2025-01-05T19:12:09Z")
Server Version#: 1.41.3.9314 Player Version#: 1.105.2.269-12a32491 For my music library, I have the following set: Scanner: Plex Music Agent: Plex Music Prefer local metadata: Checked Genres: Embedded Tags Album A… --- ## [Upgraded to Synology DSM7 and cannot start/stop nor uninstall Plex](https://forums.plex.tv/t/upgraded-to-synology-dsm7-and-cannot-start-stop-nor-uninstall-plex/900595)
**Author:** [@vincefr34](https://forums.plex.tv/u/vincefr34)\ **Replies:** 10\ **Last updated:** [January 5, 2025, 6:09pm UTC](https://forums.plex.tv/t/upgraded-to-synology-dsm7-and-cannot-start-stop-nor-uninstall-plex/900595 "2025-01-05T18:09:13Z")
Server Version#: PlexMediaServer-1.41.3.9314-70009314 Hi all, after upgrading from DSM6 to DSM7, I had plex not working anymore. I found some tutorials about how to repair/make it work. But in my case I cannot start/st… --- ## [Custom IP works via web only](https://forums.plex.tv/t/custom-ip-works-via-web-only/900836)
**Author:** [@steve281188](https://forums.plex.tv/u/steve281188)\ **Replies:** 5\ **Last updated:** [January 5, 2025, 2:18pm UTC](https://forums.plex.tv/t/custom-ip-works-via-web-only/900836 "2025-01-05T14:18:55Z")
I’m using the latest version of Plex media server on my synology NAS, and on my iphone. My ISP is under nat so I don’t have a public IP (so i want to use the subnet ip and not the public ip detected by plex). The server … --- ## [Plex audio from managed acount ( no working playlist or list of any kind ) on fire tv or android](https://forums.plex.tv/t/plex-audio-from-managed-acount-no-working-playlist-or-list-of-any-kind-on-fire-tv-or-android/901042)
**Author:** [@til\_death](https://forums.plex.tv/u/til_death)\ **Replies:** 0\ **Last updated:** [January 4, 2025, 11:03pm UTC](https://forums.plex.tv/t/plex-audio-from-managed-acount-no-working-playlist-or-list-of-any-kind-on-fire-tv-or-android/901042 "2025-01-04T23:03:08Z")
Server Version#: 1.41.3.9314 Player Version#:10/24.1.2313 \ I can’t play my playlist, the list of common artists son… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=233) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=235)