# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=235 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 236 --- ## [Is it possible to use .nfo files and -thumg.jpg](https://forums.plex.tv/t/is-it-possible-to-use-nfo-files-and-thumg-jpg/901222)
**Author:** [@XVBinh](https://forums.plex.tv/u/XVBinh)\ **Replies:** 1\ **Last updated:** [January 6, 2025, 10:26am UTC](https://forums.plex.tv/t/is-it-possible-to-use-nfo-files-and-thumg-jpg/901222 "2025-01-06T10:26:21Z")
Server Version#: 1.41.3.9314 Hi, first I was using kodi where I could put .nfo files and -thumb.jpg inside the same folder as the mp4 is stored. And kodi would automatically match the thumbnail together on the good vide… --- ## [Detecting New Added Movies](https://forums.plex.tv/t/detecting-new-added-movies/901076)
**Author:** [@gwassef](https://forums.plex.tv/u/gwassef)\ **Replies:** 6\ **Last updated:** [January 6, 2025, 5:46am UTC](https://forums.plex.tv/t/detecting-new-added-movies/901076 "2025-01-06T05:46:09Z")
Server Version#: 1.41.3.9314 Player Version#: 4.141.0 I am having and issue with PLEX not detecting the new movies I have been adding recently to my library Here is an example of the last 2 movies I was trying to add … --- ## [Show Exists on TheMovieDB and TheTVDB but Plex keeps forwarding it to different match](https://forums.plex.tv/t/show-exists-on-themoviedb-and-thetvdb-but-plex-keeps-forwarding-it-to-different-match/901119)
**Author:** [@gibit](https://forums.plex.tv/u/gibit)\ **Replies:** 10\ **Last updated:** [January 6, 2025, 4:26am UTC](https://forums.plex.tv/t/show-exists-on-themoviedb-and-thetvdb-but-plex-keeps-forwarding-it-to-different-match/901119 "2025-01-06T04:26:17Z")
Plex Keeps trying to match Untold: Swamp Kings (2023) with Untold (2021). Even entering in the tvdb and tmdb id’s when trying to match, it still only returns Untold (2021). It looks like things are mixed up because Unto… --- ## [Server disconnects - Screen goes black during playback](https://forums.plex.tv/t/server-disconnects-screen-goes-black-during-playback/894480)
**Author:** [@gazm2k5](https://forums.plex.tv/u/gazm2k5)\ **Replies:** 66\ **Last updated:** [January 5, 2025, 11:29pm UTC](https://forums.plex.tv/t/server-disconnects-screen-goes-black-during-playback/894480 "2025-01-05T23:29:39Z")
Server Version#: 1.41.1.9057 Player Version#: 10.23.0.1627 My plex server on my Nvidia Shield has suddenly started causing errors/crashing and I’m not sure why. I will be watching something and the screen will go black… --- ## [NAS vs Desktop for streaming over the interent](https://forums.plex.tv/t/nas-vs-desktop-for-streaming-over-the-interent/900900)
**Author:** [@treed67](https://forums.plex.tv/u/treed67)\ **Replies:** 7\ **Last updated:** [January 5, 2025, 10:57pm UTC](https://forums.plex.tv/t/nas-vs-desktop-for-streaming-over-the-interent/900900 "2025-01-05T22:57:40Z")
Hello, From what I’ve read about NAS usage, seems they cannot match the horsepower of a PC with a Hi end Proc., correct? I’ve been wanting to switch to a NAS but after pouring over all the NAS forums and compatibility l… --- ## [Plex Servers Not Available - has anyone else experienced similar recently?](https://forums.plex.tv/t/plex-servers-not-available-has-anyone-else-experienced-similar-recently/901170)
**Author:** [@Detritusuk](https://forums.plex.tv/u/Detritusuk)\ **Replies:** 0\ **Last updated:** [January 5, 2025, 10:18pm UTC](https://forums.plex.tv/t/plex-servers-not-available-has-anyone-else-experienced-similar-recently/901170 "2025-01-05T22:18:47Z")
Hello, I am wondering if anyone might be able to help. I am struggling to understand why plex may be having issues connecting to a server. So, I am curious if other Plex owners have noticed a similar issue. Or if it’s… --- ## [Can't download subtitles since last update](https://forums.plex.tv/t/cant-download-subtitles-since-last-update/901166)
**Author:** [@MikeGold](https://forums.plex.tv/u/MikeGold)\ **Replies:** 0\ **Last updated:** [January 5, 2025, 10:03pm UTC](https://forums.plex.tv/t/cant-download-subtitles-since-last-update/901166 "2025-01-05T22:03:48Z")
Server Version#: PlexMediaServer-1.41.3.9314-a0bfb8370-x86\_64\_DSM72 Player Version#: Any player browser, Fire TV \ S… --- ## [\[Feature Request\] Missing Poster Movie Filter](https://forums.plex.tv/t/feature-request-missing-poster-movie-filter/901148)
**Author:** [@rutski](https://forums.plex.tv/u/rutski)\ **Replies:** 0\ **Last updated:** [January 5, 2025, 7:23pm UTC](https://forums.plex.tv/t/feature-request-missing-poster-movie-filter/901148 "2025-01-05T19:23:52Z")
I’ve noticed that a proportion of posters are not coming through successfully, most come through in high quality but about 40 won’t. They aren’t unmatched media, they don’t have locally stored metadata causing a problem.… --- ## [Plex is not using local metadata for Album Artist and Artist](https://forums.plex.tv/t/plex-is-not-using-local-metadata-for-album-artist-and-artist/901140)
**Author:** [@Matth3w](https://forums.plex.tv/u/Matth3w)\ **Replies:** 4\ **Last updated:** [January 5, 2025, 7:12pm UTC](https://forums.plex.tv/t/plex-is-not-using-local-metadata-for-album-artist-and-artist/901140 "2025-01-05T19:12:09Z")
Server Version#: 1.41.3.9314 Player Version#: 1.105.2.269-12a32491 For my music library, I have the following set: Scanner: Plex Music Agent: Plex Music Prefer local metadata: Checked Genres: Embedded Tags Album A… --- ## [Upgraded to Synology DSM7 and cannot start/stop nor uninstall Plex](https://forums.plex.tv/t/upgraded-to-synology-dsm7-and-cannot-start-stop-nor-uninstall-plex/900595)
**Author:** [@vincefr34](https://forums.plex.tv/u/vincefr34)\ **Replies:** 10\ **Last updated:** [January 5, 2025, 6:09pm UTC](https://forums.plex.tv/t/upgraded-to-synology-dsm7-and-cannot-start-stop-nor-uninstall-plex/900595 "2025-01-05T18:09:13Z")
Server Version#: PlexMediaServer-1.41.3.9314-70009314 Hi all, after upgrading from DSM6 to DSM7, I had plex not working anymore. I found some tutorials about how to repair/make it work. But in my case I cannot start/st… --- ## [Custom IP works via web only](https://forums.plex.tv/t/custom-ip-works-via-web-only/900836)
**Author:** [@steve281188](https://forums.plex.tv/u/steve281188)\ **Replies:** 5\ **Last updated:** [January 5, 2025, 2:18pm UTC](https://forums.plex.tv/t/custom-ip-works-via-web-only/900836 "2025-01-05T14:18:55Z")
I’m using the latest version of Plex media server on my synology NAS, and on my iphone. My ISP is under nat so I don’t have a public IP (so i want to use the subnet ip and not the public ip detected by plex). The server … --- ## [Plex audio from managed acount ( no working playlist or list of any kind ) on fire tv or android](https://forums.plex.tv/t/plex-audio-from-managed-acount-no-working-playlist-or-list-of-any-kind-on-fire-tv-or-android/901042)
**Author:** [@til\_death](https://forums.plex.tv/u/til_death)\ **Replies:** 0\ **Last updated:** [January 4, 2025, 11:03pm UTC](https://forums.plex.tv/t/plex-audio-from-managed-acount-no-working-playlist-or-list-of-any-kind-on-fire-tv-or-android/901042 "2025-01-04T23:03:08Z")
Server Version#: 1.41.3.9314 Player Version#:10/24.1.2313 \ I can’t play my playlist, the list of common artists son… --- ## [After windows plex server updates, the Plex Media Server.exe dissapears](https://forums.plex.tv/t/after-windows-plex-server-updates-the-plex-media-server-exe-dissapears/901062)
**Author:** [@keith\_j32](https://forums.plex.tv/u/keith_j32)\ **Replies:** 3\ **Last updated:** [January 5, 2025, 3:54pm UTC](https://forums.plex.tv/t/after-windows-plex-server-updates-the-plex-media-server-exe-dissapears/901062 "2025-01-05T15:54:34Z")
Server Version#:1.41.3.9314 Most of the times when Plex Media server updates due to me clicking “Update tonight” on whatever client (Apple TV, Google TV, Roku, etc..), the Plex Media Server.exe file dissapears. I check… --- ## [Supported Codecs on IOS](https://forums.plex.tv/t/supported-codecs-on-ios/901097)
**Author:** [@Gamienator](https://forums.plex.tv/u/Gamienator)\ **Replies:** 1\ **Last updated:** [January 5, 2025, 3:43pm UTC](https://forums.plex.tv/t/supported-codecs-on-ios/901097 "2025-01-05T15:43:55Z")
Hey everyone, I got a Plex server without enough horsepower for transcoding. Therefore I wanted to transcode my video files to a format which doesn’t need transcoding on an iOS 18 device. In what should I transcode? 108… --- ## [PlexMediaServer not pulling in media from a second music library folder](https://forums.plex.tv/t/plexmediaserver-not-pulling-in-media-from-a-second-music-library-folder/901102)
**Author:** [@spseale](https://forums.plex.tv/u/spseale)\ **Replies:** 2\ **Last updated:** [January 5, 2025, 3:09pm UTC](https://forums.plex.tv/t/plexmediaserver-not-pulling-in-media-from-a-second-music-library-folder/901102 "2025-01-05T15:09:37Z")
Server Version#: 1.41.3.9314-72009314 (on Synology DSM7.2.2) I am doing some testing of how PMS handles music metadata. I want to set up a second music library location on my NAS so that I can test a smaller subset of t… --- ## [Plex in Hyper-V](https://forums.plex.tv/t/plex-in-hyper-v/900636)
**Author:** [@jeppezon](https://forums.plex.tv/u/jeppezon)\ **Replies:** 1\ **Last updated:** [January 5, 2025, 1:23pm UTC](https://forums.plex.tv/t/plex-in-hyper-v/900636 "2025-01-05T13:23:53Z")
So I am thinking about setting up a plex server once again. Is there any known issues running it in a hyper-v vm? I know virutalbox exist and such but I am one of the weird ones that prefer hyper-v. Server Version#: N/… --- ## [Unnecessary transcoding](https://forums.plex.tv/t/unnecessary-transcoding/901038)
**Author:** [@tescophil](https://forums.plex.tv/u/tescophil)\ **Replies:** 3\ **Last updated:** [January 5, 2025, 12:25pm UTC](https://forums.plex.tv/t/unnecessary-transcoding/901038 "2025-01-05T12:25:24Z")
Why is this mp4 file, which is direct play compatable with my LG TV being transcoded to a 10Gb stream with no change of Audio or Video formats… --- ## [Plex showing duplicate external subtitles for titles with multiple versions](https://forums.plex.tv/t/plex-showing-duplicate-external-subtitles-for-titles-with-multiple-versions/901084)
**Author:** [@MasterTX](https://forums.plex.tv/u/MasterTX)\ **Replies:** 1\ **Last updated:** [January 5, 2025, 10:44am UTC](https://forums.plex.tv/t/plex-showing-duplicate-external-subtitles-for-titles-with-multiple-versions/901084 "2025-01-05T10:44:21Z")
I’ve recently noticed that Plex started showing duplicate external subtitles and I can’t figure out how to fix it. Each of my movies are in their own directory with two SRT subtitle files. Each movie has 2 versions in se… --- ## [App.plex.tv is unable to connect to "server" securely](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-to-server-securely/893762)
**Author:** [@niek7301](https://forums.plex.tv/u/niek7301)\ **Replies:** 6\ **Last updated:** [January 5, 2025, 3:04am UTC](https://forums.plex.tv/t/app-plex-tv-is-unable-to-connect-to-server-securely/893762 "2025-01-05T03:04:19Z")
Server Version#: 1.41.1.9057 Hi! I am running TrueNAS Scale and can connect through the local ip of my browser to plex. I have remote access disabled and my server is coupled. However when I go to app.plex.tv I get “… --- ## [Plex seems stuck](https://forums.plex.tv/t/plex-seems-stuck/901036)
**Author:** [@BlueIris](https://forums.plex.tv/u/BlueIris)\ **Replies:** 0\ **Last updated:** [January 4, 2025, 10:19pm UTC](https://forums.plex.tv/t/plex-seems-stuck/901036 "2025-01-04T22:19:34Z")
Server Version#:OS5 Player Version#: 4.142.2 The Plex software constantly has a circle with an up arrow. When I move the mouse pointer there, it indicates that it’s “updating metadata” and the artist it displays has b… --- ## [Replacing old slow with new faster](https://forums.plex.tv/t/replacing-old-slow-with-new-faster/900850)
**Author:** [@Country\_Cinema](https://forums.plex.tv/u/Country_Cinema)\ **Replies:** 7\ **Last updated:** [January 4, 2025, 7:20pm UTC](https://forums.plex.tv/t/replacing-old-slow-with-new-faster/900850 "2025-01-04T19:20:06Z")
Different server names. All personal media copied to the newer faster PC. I’ve read about the port 32400, and doing 32401 for the 2nd server, but don’t want to mess with that because I will eventually terminate the 1st o… --- ## ["Low Connection Speed", but connection speed is fine](https://forums.plex.tv/t/low-connection-speed-but-connection-speed-is-fine/901012)
**Author:** [@Hu4d](https://forums.plex.tv/u/Hu4d)\ **Replies:** 0\ **Last updated:** [January 4, 2025, 7:18pm UTC](https://forums.plex.tv/t/low-connection-speed-but-connection-speed-is-fine/901012 "2025-01-04T19:18:51Z")
Server Version#: 1.41.3.9314 Hello everybody. Have been running a Plex server + Arr-Suite on my Windows Desktop for about 5 years now, but have only recently begun having this issue (Last ~6 months). Essentially, there … --- ## [Plex with tailscale issue](https://forums.plex.tv/t/plex-with-tailscale-issue/901006)
**Author:** [@Glubschiii](https://forums.plex.tv/u/Glubschiii)\ **Replies:** 0\ **Last updated:** [January 4, 2025, 6:15pm UTC](https://forums.plex.tv/t/plex-with-tailscale-issue/901006 "2025-01-04T18:15:51Z")
Hi guys, so I’m relatively new to Plex and have set up my server on an old gaming PC with good hardware, used only for Plex. However I can’t enable remote access due to lack of control over the router, so I use Tailscale… --- ## [Server 1.41.1.9057 -9314 Detecting Intros stuck](https://forums.plex.tv/t/server-1-41-1-9057-9314-detecting-intros-stuck/893434)
**Author:** [@toddcclayton](https://forums.plex.tv/u/toddcclayton)\ **Replies:** 3\ **Last updated:** [January 4, 2025, 6:00pm UTC](https://forums.plex.tv/t/server-1-41-1-9057-9314-detecting-intros-stuck/893434 "2025-01-04T18:00:58Z")
Server Version#: 1.41.1.9057 Player Version#: 1.103.1.238-223cbba6 Since updating to the most current Public version, I’ve noticed that after new shows are added the detection runs as per normal, but I’m left with a pl… --- ## [Plex Agents Issue: Can’t Find Metadata for "Brothers" (2024)](https://forums.plex.tv/t/plex-agents-issue-can-t-find-metadata-for-brothers-2024/900995)
**Author:** [@dsabine](https://forums.plex.tv/u/dsabine)\ **Replies:** 1\ **Last updated:** [January 4, 2025, 5:03pm UTC](https://forums.plex.tv/t/plex-agents-issue-can-t-find-metadata-for-brothers-2024/900995 "2025-01-04T17:03:05Z")
Server Version#: 4.14.1.0 Player Version#: Playing via Windows server Hey everyone, I’m hoping someone here can help because I’m pretty frustrated with Plex’s metadata matching right now. This is an issue I’ve run int… --- ## [Transcoding over local network stopped working](https://forums.plex.tv/t/transcoding-over-local-network-stopped-working/900991)
**Author:** [@mitch\_ne](https://forums.plex.tv/u/mitch_ne)\ **Replies:** 0\ **Last updated:** [January 4, 2025, 4:19pm UTC](https://forums.plex.tv/t/transcoding-over-local-network-stopped-working/900991 "2025-01-04T16:19:43Z")
Server Version#: 4.141.0 Player Version#: 8.44 (iPhone) My server is just a computer with an internal hard drive, no NAS. I updated to Windows 11 and now am having issues. On iPhone, I can still direct play over the l… --- ## [Remote access stopped working with port forwarding](https://forums.plex.tv/t/remote-access-stopped-working-with-port-forwarding/900904)
**Author:** [@cicast](https://forums.plex.tv/u/cicast)\ **Replies:** 2\ **Last updated:** [January 4, 2025, 3:58pm UTC](https://forums.plex.tv/t/remote-access-stopped-working-with-port-forwarding/900904 "2025-01-04T15:58:30Z")
Server Version#:1.41.3.9314 Player Version#:1.105.2.269-12a32491 \ The remote access stopped working when I turned o… --- ## [Need to claim server every time I reboot on Kubuntu 24.04.1](https://forums.plex.tv/t/need-to-claim-server-every-time-i-reboot-on-kubuntu-24-04-1/900587)
**Author:** [@quna](https://forums.plex.tv/u/quna)\ **Replies:** 6\ **Last updated:** [January 4, 2025, 3:56pm UTC](https://forums.plex.tv/t/need-to-claim-server-every-time-i-reboot-on-kubuntu-24-04-1/900587 "2025-01-04T15:56:42Z")
Server Version#: 1.41.3.9314 Player Version#: Every time I reboot, the server becomes unclaimed and I need to claim it I’ve tried uninstalling and reinstalling but it makes no difference. --- ## [Video framerate slows when selecting “Original” quality](https://forums.plex.tv/t/video-framerate-slows-when-selecting-original-quality/900979)
**Author:** [@fchauvin](https://forums.plex.tv/u/fchauvin)\ **Replies:** 4\ **Last updated:** [January 4, 2025, 3:54pm UTC](https://forums.plex.tv/t/video-framerate-slows-when-selecting-original-quality/900979 "2025-01-04T15:54:59Z")
Server Version#: 1.49.3.9314 Player Version#: iOS 8.44 I’m experiencing an issue where the video seems to stutter/have a visibly slower FPS when I set the quality to “original” while playing remotely. When using “Autom… --- ## [Video does not start or start in background on android TV devices](https://forums.plex.tv/t/video-does-not-start-or-start-in-background-on-android-tv-devices/900977)
**Author:** [@sbeaudoin](https://forums.plex.tv/u/sbeaudoin)\ **Replies:** 0\ **Last updated:** [January 4, 2025, 1:39pm UTC](https://forums.plex.tv/t/video-does-not-start-or-start-in-background-on-android-tv-devices/900977 "2025-01-04T13:39:13Z")
Server Version#: 1.41.3.9314 Player Version#: 10.24.1.2319 On some videos (it seems to occur more often on old ones, 5 years and more), a “processing” icon appears on the client and after about 5 seconds, it disapear. … [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=234) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=236)