# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=237 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 238 --- ## [Migrating Plex Metadata results in Missing Collections/Playlist/Fixed Matches/Selected Artwork](https://forums.plex.tv/t/migrating-plex-metadata-results-in-missing-collections-playlist-fixed-matches-selected-artwork/900794)
**Author:** [@michael\_766](https://forums.plex.tv/u/michael_766)\ **Replies:** 1\ **Last updated:** [January 3, 2025, 1:33am UTC](https://forums.plex.tv/t/migrating-plex-metadata-results-in-missing-collections-playlist-fixed-matches-selected-artwork/900794 "2025-01-03T01:33:25Z")
From: Synology DSM 7.2 Server Version#: 1.41.3.9292 Player Version#: N/A To: Docker (TrueNAS scale 24.10) Server Version#: 1.1.10 Player Version#: N/A I am migrating from Synology to TrueNAS I moved over my “Metada… --- ## [Playback Error There was an unexpected error during playback. Please visit our forums if you continu](https://forums.plex.tv/t/playback-error-there-was-an-unexpected-error-during-playback-please-visit-our-forums-if-you-continu/900779)
**Author:** [@rcsnoopdog](https://forums.plex.tv/u/rcsnoopdog)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 9:53pm UTC](https://forums.plex.tv/t/playback-error-there-was-an-unexpected-error-during-playback-please-visit-our-forums-if-you-continu/900779 "2025-01-02T21:53:56Z")
Hello my name is Richard I am a bit of a newbie to all this but had this all up and running but have not used it for months but now when i go to play a movie it plays 1 trailer but then throws up this playback error , s… --- ## [Plex DVR scheduled task's, specifically comskip](https://forums.plex.tv/t/plex-dvr-scheduled-tasks-specifically-comskip/900791)
**Author:** [@Gloppie](https://forums.plex.tv/u/Gloppie)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 11:39pm UTC](https://forums.plex.tv/t/plex-dvr-scheduled-tasks-specifically-comskip/900791 "2025-01-02T23:39:58Z")
Server Version#:v.1.41.3.9314-a0bfb8370 Player Version#: irrelevant Just wanted to say thank you for figuring out what still needed processing to remove commercials. I guess the next thing to do would be automatic conv… --- ## [Server crashes on every connection](https://forums.plex.tv/t/server-crashes-on-every-connection/900728)
**Author:** [@willimoon](https://forums.plex.tv/u/willimoon)\ **Replies:** 16\ **Last updated:** [January 2, 2025, 9:27pm UTC](https://forums.plex.tv/t/server-crashes-on-every-connection/900728 "2025-01-02T21:27:21Z")
Hello, Following a network connection failure, I can no longer relaunch plex from my pc with a browser without causing the plex server on my nas to stop in a few seconds… This only happens when I go to the library that… --- ## [PMS Global Music Videos Folder no longer appears to work for last two releases](https://forums.plex.tv/t/pms-global-music-videos-folder-no-longer-appears-to-work-for-last-two-releases/899288)
**Author:** [@plex321a](https://forums.plex.tv/u/plex321a)\ **Replies:** 0\ **Last updated:** [December 18, 2024, 9:08pm UTC](https://forums.plex.tv/t/pms-global-music-videos-folder-no-longer-appears-to-work-for-last-two-releases/899288 "2024-12-18T21:08:38Z")
For anyone tracking this post from 2 weeks ago - I solved my problem. The instructions on the page noted/linked below were clear and I confused Scan Library Files over the instructions for Refresh (or Refresh Metadata) f… --- ## [Downloaded playlist needed to be deleted and redownloaded when I add more to the playlist?](https://forums.plex.tv/t/downloaded-playlist-needed-to-be-deleted-and-redownloaded-when-i-add-more-to-the-playlist/900756)
**Author:** [@peterlama\_gmail\_com](https://forums.plex.tv/u/peterlama_gmail_com)\ **Replies:** 2\ **Last updated:** [January 2, 2025, 8:14pm UTC](https://forums.plex.tv/t/downloaded-playlist-needed-to-be-deleted-and-redownloaded-when-i-add-more-to-the-playlist/900756 "2025-01-02T20:14:39Z")
Server Version#: 1.41.3.9314 Player Version#:Where do I find this? I created a several music playlists and downloaded the playlist to my phone for when I travel. Not expecting to have good data coverage where I am goin… --- ## [Movie Trailers & IMDB ratings not loading for recorded Movies (live TV)](https://forums.plex.tv/t/movie-trailers-imdb-ratings-not-loading-for-recorded-movies-live-tv/900747)
**Author:** [@ndalking1](https://forums.plex.tv/u/ndalking1)\ **Replies:** 2\ **Last updated:** [January 2, 2025, 6:45pm UTC](https://forums.plex.tv/t/movie-trailers-imdb-ratings-not-loading-for-recorded-movies-live-tv/900747 "2025-01-02T18:45:49Z")
Server Version#: Version 4.141.0 Hi, Im having this strange thing happen: If I rip a DVD / Blu Ray Film and add it to my “Films” library / folder, all metadata, movie trailers & an IMDB ratings load correctly. If I re… --- ## [Cast Images](https://forums.plex.tv/t/cast-images/900659)
**Author:** [@jaycmiller](https://forums.plex.tv/u/jaycmiller)\ **Replies:** 9\ **Last updated:** [January 2, 2025, 5:34pm UTC](https://forums.plex.tv/t/cast-images/900659 "2025-01-02T17:34:45Z")
Server Version#: 1.41.3.9314 Player Version#: (??? using the Plex app, current version) I have a few issues (I think). The main one being that only a scant few of the actor’s images appear under the cast in movies, mos… --- ## [Core Ultra 7 265K - QuickSync - Linux](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142)
**Author:** [@seion](https://forums.plex.tv/u/seion)\ **Replies:** 42\ **Last updated:** [January 2, 2025, 5:28pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142 "2025-01-02T17:28:17Z")
I am not able to get QuickSync transcoding to work on the following hardware: Intel Core Ultra 7 265K 96GB Memory MSI z890 Tomahawk Motherboard I would like this to work headless, but I am doing all my testing current… --- ## [Apple tv Plex not connecting to server](https://forums.plex.tv/t/apple-tv-plex-not-connecting-to-server/900743)
**Author:** [@Plexsure](https://forums.plex.tv/u/Plexsure)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 5:25pm UTC](https://forums.plex.tv/t/apple-tv-plex-not-connecting-to-server/900743 "2025-01-02T17:25:22Z")
Server Version#:4.142.2 Player Version#: hello all I apologiase my english is not that good. My plex server is running good. My problem is that i have three apple tv and on two of them plex app works good on one of the… --- ## [Plex serve stopped working and cannot revive:.\_StoredValues missings](https://forums.plex.tv/t/plex-serve-stopped-working-and-cannot-revive-storedvalues-missings/900604)
**Author:** [@unlucio](https://forums.plex.tv/u/unlucio)\ **Replies:** 1\ **Last updated:** [January 2, 2025, 5:03pm UTC](https://forums.plex.tv/t/plex-serve-stopped-working-and-cannot-revive-storedvalues-missings/900604 "2025-01-02T17:03:31Z")
Server Version#: 1.41.3.9314-a0bfb8370 Player Version#: doesn’t mater This morning I woke up to a dying plex server: Happy New Year. The container was still running, opening a client would result in a weird state wher… --- ## [Not getting Hardware Transcoding to work for GPU](https://forums.plex.tv/t/not-getting-hardware-transcoding-to-work-for-gpu/900740)
**Author:** [@Zombexx](https://forums.plex.tv/u/Zombexx)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 4:48pm UTC](https://forums.plex.tv/t/not-getting-hardware-transcoding-to-work-for-gpu/900740 "2025-01-02T16:48:27Z")
Server Version: 1.41.3.9314 UNRAID Version: 6.12.14 Installed RAM: 64GB I want to add hardware transcoding to get 4K HDR playback to run smoothly via Raspberry Pi which is running Android TV. With all the settings i … --- ## [Plex not reading file dates in personal media files](https://forums.plex.tv/t/plex-not-reading-file-dates-in-personal-media-files/900711)
**Author:** [@wolkdonder](https://forums.plex.tv/u/wolkdonder)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 1:44pm UTC](https://forums.plex.tv/t/plex-not-reading-file-dates-in-personal-media-files/900711 "2025-01-02T13:44:28Z")
I have two Plex servers running, one on Synology (version #1.41.3.9314) and one on Nvidia Shield (version #1.41.3.9314 as well). Both servers are accessing the same files that are stored on the Synology NAS. In both ins… --- ## [After first installation I can not do anything with the initially created or new libraries](https://forums.plex.tv/t/after-first-installation-i-can-not-do-anything-with-the-initially-created-or-new-libraries/900485)
**Author:** [@dmitrypetukhov](https://forums.plex.tv/u/dmitrypetukhov)\ **Replies:** 1\ **Last updated:** [January 2, 2025, 4:03pm UTC](https://forums.plex.tv/t/after-first-installation-i-can-not-do-anything-with-the-initially-created-or-new-libraries/900485 "2025-01-02T16:03:47Z")
Server Version#: 1.41.3.9314 Player Version#: \ I´m completely new to Plex. I have created PMS on my MacMini with Ma… --- ## [Which Plex Log?](https://forums.plex.tv/t/which-plex-log/900720)
**Author:** [@moviegeek80](https://forums.plex.tv/u/moviegeek80)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 2:33pm UTC](https://forums.plex.tv/t/which-plex-log/900720 "2025-01-02T14:33:18Z")
Recently, a friend of mine and I did a “watch together” using XBOX as our app (so that we could chat together while watching). We do this 3-5 times a week. Recently while watching my friend would say “hey, mine’s bufferi… --- ## [Cast to chromecast fails](https://forums.plex.tv/t/cast-to-chromecast-fails/900709)
**Author:** [@antoniodan89](https://forums.plex.tv/u/antoniodan89)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 1:33pm UTC](https://forums.plex.tv/t/cast-to-chromecast-fails/900709 "2025-01-02T13:33:36Z")
Server Version#: 1.41.3.9314 Player Version#: 4.141.0 (web) Every time i try to cast anything it return (on the chromcast) “Playback Error” and the Plex app (on iOS) and Web as well hang loading. Attached logs and im … --- ## [Plex Marks Media as Unavailable After Library Scans](https://forums.plex.tv/t/plex-marks-media-as-unavailable-after-library-scans/900688)
**Author:** [@sydney.head](https://forums.plex.tv/u/sydney.head)\ **Replies:** 2\ **Last updated:** [January 2, 2025, 11:32am UTC](https://forums.plex.tv/t/plex-marks-media-as-unavailable-after-library-scans/900688 "2025-01-02T11:32:08Z")
Hi Plex Community, I’m running into an odd issue with my Plex setup and hoping someone can help. Here’s the situation: ####Setup Details Plex Server: Running on an intel Mac Mini, macOS Sequoia (13.x). Media Storage:… --- ## [Took Synology update to DSM 7.2.2-72806, now Plex no longer working](https://forums.plex.tv/t/took-synology-update-to-dsm-7-2-2-72806-now-plex-no-longer-working/895038)
**Author:** [@jco23](https://forums.plex.tv/u/jco23)\ **Replies:** 35\ **Last updated:** [January 2, 2025, 10:01am UTC](https://forums.plex.tv/t/took-synology-update-to-dsm-7-2-2-72806-now-plex-no-longer-working/895038 "2025-01-02T10:01:57Z")
I tried to install the latest version of Plex, but it said its not compatible. “Current package version is 1.41.0.8994-70008994. You cannot roll back to the older version 1.41.0.8992-70008992” I’m able to access my NAS… --- ## [Audio drop out streaming home video from MyHomeCloud](https://forums.plex.tv/t/audio-drop-out-streaming-home-video-from-myhomecloud/900685)
**Author:** [@luke\_hu2](https://forums.plex.tv/u/luke_hu2)\ **Replies:** 0\ **Last updated:** [January 2, 2025, 8:59am UTC](https://forums.plex.tv/t/audio-drop-out-streaming-home-video-from-myhomecloud/900685 "2025-01-02T08:59:37Z")
When streaming home video from My cloud home NAS drive the audio keeps dropping out. If I skip forward the audio comes back. The source file is fine, I have checked that. --- ## [Error 422 - Limit to number of users I can share my library with?](https://forums.plex.tv/t/error-422-limit-to-number-of-users-i-can-share-my-library-with/900553)
**Author:** [@wellzi](https://forums.plex.tv/u/wellzi)\ **Replies:** 9\ **Last updated:** [January 2, 2025, 7:24am UTC](https://forums.plex.tv/t/error-422-limit-to-number-of-users-i-can-share-my-library-with/900553 "2025-01-02T07:24:52Z")
Server Version#: irrelevant Player Version#: irrelevant In short: Recently consolidated 5 instances of Plex into a single instance. New server account, purchased PP, started inviting all users. Reached a point where … --- ## [Not authorized You do not have access to this server Error](https://forums.plex.tv/t/not-authorized-you-do-not-have-access-to-this-server-error/894773)
**Author:** [@Vincent\_harris\_72](https://forums.plex.tv/u/Vincent_harris_72)\ **Replies:** 7\ **Last updated:** [January 2, 2025, 4:46am UTC](https://forums.plex.tv/t/not-authorized-you-do-not-have-access-to-this-server-error/894773 "2025-01-02T04:46:30Z")
Server Version#:N/A Player Version#:N/A \ I purchased a new server and it is was running on the same IP address as m… --- ## [HDR Tone Mapping not compatible with HW Accelerated transcoding anymore (DS920+)](https://forums.plex.tv/t/hdr-tone-mapping-not-compatible-with-hw-accelerated-transcoding-anymore-ds920/880627)
**Author:** [@d\_lorenzo](https://forums.plex.tv/u/d_lorenzo)\ **Replies:** 98\ **Last updated:** [January 2, 2025, 2:15am UTC](https://forums.plex.tv/t/hdr-tone-mapping-not-compatible-with-hw-accelerated-transcoding-anymore-ds920/880627 "2025-01-02T02:15:02Z")
Server Version#: 1.40.3.8555 Player Version#: 10.16.1.842 (Android TV, but also others) So I’ve recently upgraded to the latest stable DSM7 version (and later tried the beta too, same problem on both). Basically, hardw… --- ## [Plex saying "Not available outside your network" although it is](https://forums.plex.tv/t/plex-saying-not-available-outside-your-network-although-it-is/899074)
**Author:** [@russoflix](https://forums.plex.tv/u/russoflix)\ **Replies:** 4\ **Last updated:** [January 1, 2025, 10:29pm UTC](https://forums.plex.tv/t/plex-saying-not-available-outside-your-network-although-it-is/899074 "2025-01-01T22:29:44Z")
Server Version: 1.41.3.9292-bc7397402 Hi! I have a Plex server on my Mac and I’ve been trying for a long time to activate remote access without success. I tried: Port forwarding AP mode configuration DHCP settings Fir… --- ## [Reporting issues with content from Plex Movie agent](https://forums.plex.tv/t/reporting-issues-with-content-from-plex-movie-agent/900643)
**Author:** [@nexxai](https://forums.plex.tv/u/nexxai)\ **Replies:** 3\ **Last updated:** [January 1, 2025, 10:31pm UTC](https://forums.plex.tv/t/reporting-issues-with-content-from-plex-movie-agent/900643 "2025-01-01T22:31:39Z")
I’m curious how I would go about reporting an issue with/requesting content be added to the Plex Movie agent. Specifically, there are several “Sing Along” versions of movies in the DB (for example, Encanto, Tangled, etc… --- ## [Do I need an Nvidia driver in Ubuntu 20.04.6 LTS for hw transcoding](https://forums.plex.tv/t/do-i-need-an-nvidia-driver-in-ubuntu-20-04-6-lts-for-hw-transcoding/900584)
**Author:** [@trekker182](https://forums.plex.tv/u/trekker182)\ **Replies:** 2\ **Last updated:** [January 1, 2025, 10:22pm UTC](https://forums.plex.tv/t/do-i-need-an-nvidia-driver-in-ubuntu-20-04-6-lts-for-hw-transcoding/900584 "2025-01-01T22:22:47Z")
Server Version#: 4.142.2 Player Version#: \ Hi, I just purchased a Plex Pass because I was tired of getting the play… --- ## [Plex Media server on Docker: cannot download subtitles](https://forums.plex.tv/t/plex-media-server-on-docker-cannot-download-subtitles/900642)
**Author:** [@stevenbaert01](https://forums.plex.tv/u/stevenbaert01)\ **Replies:** 0\ **Last updated:** [January 1, 2025, 9:23pm UTC](https://forums.plex.tv/t/plex-media-server-on-docker-cannot-download-subtitles/900642 "2025-01-01T21:23:17Z")
Server Version#: Latest Player Version#: Latest Hi, I have Docker running on Synology and Plex installed on it. Works great, but it fails to download subtitles. Troubleshooting says to look a the opensubtitles log, bu… --- ## [Library Access not available to all my users](https://forums.plex.tv/t/library-access-not-available-to-all-my-users/900630)
**Author:** [@superdale](https://forums.plex.tv/u/superdale)\ **Replies:** 3\ **Last updated:** [January 1, 2025, 7:49pm UTC](https://forums.plex.tv/t/library-access-not-available-to-all-my-users/900630 "2025-01-01T19:49:49Z")
Server Version#: 4.142.2 Player Version#: My setup: Plex on Synology. I have 5 accounts (one for me, and each of my family members). Everything works as configured. A friend and I have shared our Plex libraries with e… --- ## [Duplicate servers after re-install](https://forums.plex.tv/t/duplicate-servers-after-re-install/900626)
**Author:** [@jlsohio76](https://forums.plex.tv/u/jlsohio76)\ **Replies:** 2\ **Last updated:** [January 1, 2025, 7:47pm UTC](https://forums.plex.tv/t/duplicate-servers-after-re-install/900626 "2025-01-01T19:47:13Z")
Server Version#:4.142.2 Player Version#:? I re-installed Plex. I used the same server’s name as previous server. Now I have two with the same name. One works, the other does not. In the authorized devices they are both… --- ## [Plexinc/pms-docker](https://forums.plex.tv/t/plexinc-pms-docker/900611)
**Author:** [@mlmma6](https://forums.plex.tv/u/mlmma6)\ **Replies:** 1\ **Last updated:** [January 1, 2025, 7:44pm UTC](https://forums.plex.tv/t/plexinc-pms-docker/900611 "2025-01-01T19:44:47Z")
Server Version#: Player Version#: \ https://hub.docker.com/r/plexinc/pms-docker plex media server or plex web --- ## [Plex prompts to "Get Plex Media Server" from within media server](https://forums.plex.tv/t/plex-prompts-to-get-plex-media-server-from-within-media-server/900629)
**Author:** [@crist0f3tt](https://forums.plex.tv/u/crist0f3tt)\ **Replies:** 0\ **Last updated:** [January 1, 2025, 7:32pm UTC](https://forums.plex.tv/t/plex-prompts-to-get-plex-media-server-from-within-media-server/900629 "2025-01-01T19:32:10Z")
Server Version#: Version 4.141.0 Player Version#: N/A My first time setting up plex, I had no media to create my library from. Since then, I factory reset my unraid server and resolved some other issues but now that I … [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=236) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=238)