# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=241 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 242 --- ## [Apt issue with Debian for install: Unable to locate package](https://forums.plex.tv/t/apt-issue-with-debian-for-install-unable-to-locate-package/899932)
**Author:** [@hobbsit](https://forums.plex.tv/u/hobbsit)\ **Replies:** 3\ **Last updated:** [December 26, 2024, 1:53am UTC](https://forums.plex.tv/t/apt-issue-with-debian-for-install-unable-to-locate-package/899932 "2024-12-26T01:53:14Z")
Hello forum. I am new here but have been running Plex servers on Debian for years now. I have run into an issue with Apt and the Plex repository on one of my deployments that I cannot seem to isolate. I have a fresh Deb… --- ## [No access after installation](https://forums.plex.tv/t/no-access-after-installation/899895)
**Author:** [@tstrike79](https://forums.plex.tv/u/tstrike79)\ **Replies:** 2\ **Last updated:** [December 25, 2024, 9:18pm UTC](https://forums.plex.tv/t/no-access-after-installation/899895 "2024-12-25T21:18:51Z")
Server Version#: 1.41.3.9314-72009314 Player Version#: \ I just installed Plex server on synology, latest version OS… --- ## [PMS doesn't utilize Intel iGPU (UHD Graphics 630, CoffeLake)](https://forums.plex.tv/t/pms-doesnt-utilize-intel-igpu-uhd-graphics-630-coffelake/899325)
**Author:** [@blue\_focus](https://forums.plex.tv/u/blue_focus)\ **Replies:** 3\ **Last updated:** [December 25, 2024, 7:36pm UTC](https://forums.plex.tv/t/pms-doesnt-utilize-intel-igpu-uhd-graphics-630-coffelake/899325 "2024-12-25T19:36:28Z")
Server Version#: 1.41.3.9314 Player Version#: Same issue on all players. Android Mobile, LG WebOS, ShieldTV… Hi There, I have the issue, that PMS which is running in a docker compose environment on QNAP TVS-672X with … --- ## [A problem has been detected with a core component of Plex Media Server](https://forums.plex.tv/t/a-problem-has-been-detected-with-a-core-component-of-plex-media-server/899911)
**Author:** [@jeffwm77](https://forums.plex.tv/u/jeffwm77)\ **Replies:** 0\ **Last updated:** [December 25, 2024, 6:45pm UTC](https://forums.plex.tv/t/a-problem-has-been-detected-with-a-core-component-of-plex-media-server/899911 "2024-12-25T18:45:48Z")
Vortexbox hosted Plex server version 4.87.2 got the following message when logging from pc “A problem has been detected with a core component of Plex Media Server.” App is on Nvidia Shield Android tv when i try settings\>… --- ## [Display the filename as title in movies library](https://forums.plex.tv/t/display-the-filename-as-title-in-movies-library/899584)
**Author:** [@marcobonino91](https://forums.plex.tv/u/marcobonino91)\ **Replies:** 3\ **Last updated:** [December 25, 2024, 5:39pm UTC](https://forums.plex.tv/t/display-the-filename-as-title-in-movies-library/899584 "2024-12-25T17:39:03Z")
Server Version#: 1.41.3.9314 Player Version#: web browser / any client I simply want the see the titles in my library the exact way I call the .mkv files. Said that, plex can still use the various metadata to get info… --- ## [Plex Scanner Problems Since Upgrade](https://forums.plex.tv/t/plex-scanner-problems-since-upgrade/899717)
**Author:** [@DarkXess](https://forums.plex.tv/u/DarkXess)\ **Replies:** 6\ **Last updated:** [December 25, 2024, 12:43pm UTC](https://forums.plex.tv/t/plex-scanner-problems-since-upgrade/899717 "2024-12-25T12:43:40Z")
Hi, so I have been using Plex now for a few years and recently I upgraded from the Synology DS218J to the Synology DS923+. I am very familiar with using both Plex & Synology NAS. So since the upgrade in September this y… --- ## [Can't get movie to appear in group with others](https://forums.plex.tv/t/cant-get-movie-to-appear-in-group-with-others/899800)
**Author:** [@ryvier](https://forums.plex.tv/u/ryvier)\ **Replies:** 5\ **Last updated:** [December 25, 2024, 10:12am UTC](https://forums.plex.tv/t/cant-get-movie-to-appear-in-group-with-others/899800 "2024-12-25T10:12:13Z")
Server Version#:windows 10 I have just added 2 x “a Christmas carol” movies. They have appeared in the library in chronological order. I have added another similar movie entitled “Scrooge” which I wish to appear next to… --- ## [Unable to Add Power Rangers Tv Shows to Media Server](https://forums.plex.tv/t/unable-to-add-power-rangers-tv-shows-to-media-server/899866)
**Author:** [@jbohanan](https://forums.plex.tv/u/jbohanan)\ **Replies:** 3\ **Last updated:** [December 25, 2024, 6:19am UTC](https://forums.plex.tv/t/unable-to-add-power-rangers-tv-shows-to-media-server/899866 "2024-12-25T06:19:21Z")
Server Version#:1.41.3.9314 Player Version#:1.105.2.269-12a32491 \ I have tried to add Power Rangers Beast Morpher, … --- ## [Issue with Setting Up Remote Access When Plex Doesn’t Detect the Correct Public IP (e.g., Using VPN)](https://forums.plex.tv/t/issue-with-setting-up-remote-access-when-plex-doesn-t-detect-the-correct-public-ip-e-g-using-vpn/899736)
**Author:** [@bzumik1](https://forums.plex.tv/u/bzumik1)\ **Replies:** 14\ **Last updated:** [December 25, 2024, 3:17am UTC](https://forums.plex.tv/t/issue-with-setting-up-remote-access-when-plex-doesn-t-detect-the-correct-public-ip-e-g-using-vpn/899736 "2024-12-25T03:17:58Z")
Hi, I’ve been struggling to set up remote access on my Plex server, particularly in cases where Plex fails to detect the correct public IP address (e.g., when the server is running behind a VPN). I managed to temporari… --- ## [Mixed DVD and Airdate thetvdb naming](https://forums.plex.tv/t/mixed-dvd-and-airdate-thetvdb-naming/899808)
**Author:** [@ade\_m](https://forums.plex.tv/u/ade_m)\ **Replies:** 2\ **Last updated:** [December 25, 2024, 12:00am UTC](https://forums.plex.tv/t/mixed-dvd-and-airdate-thetvdb-naming/899808 "2024-12-25T00:00:04Z")
Server Version#: Windows + QNAP 4.142.2 Player Version#: n/a I noticed today I was missing a final episode of Quantum Leap in my collection, which I thought odd as I have the DVD boxset. When I’ve tried to figure it o… --- ## [Plex not picking up files with spaces in name](https://forums.plex.tv/t/plex-not-picking-up-files-with-spaces-in-name/899807)
**Author:** [@tj118](https://forums.plex.tv/u/tj118)\ **Replies:** 5\ **Last updated:** [December 24, 2024, 11:56pm UTC](https://forums.plex.tv/t/plex-not-picking-up-files-with-spaces-in-name/899807 "2024-12-24T23:56:43Z")
Server Version#: 1.41.3.9314 Player Version#: NA Hello, I am running a Plex MS on a Mac mini with a Synology file share for the media files. I have just noticed that if the media files have spaces in their names it c… --- ## [Remote Access not working for plex-home managed account but does for home admin](https://forums.plex.tv/t/remote-access-not-working-for-plex-home-managed-account-but-does-for-home-admin/899780)
**Author:** [@stryk9\_plex](https://forums.plex.tv/u/stryk9_plex)\ **Replies:** 3\ **Last updated:** [December 24, 2024, 10:02pm UTC](https://forums.plex.tv/t/remote-access-not-working-for-plex-home-managed-account-but-does-for-home-admin/899780 "2024-12-24T22:02:24Z")
Server Version#: 1.41.3.9314 (Docker) Player Version#: Plex web; Plex android (10.24.1.2319) Just recently, as in within the last week, I have been unable to watch media remotely when using a plex-home managed account.… --- ## [Can Not see Playlist on my Android streaming apps](https://forums.plex.tv/t/can-not-see-playlist-on-my-android-streaming-apps/899832)
**Author:** [@robertmyers92](https://forums.plex.tv/u/robertmyers92)\ **Replies:** 2\ **Last updated:** [December 24, 2024, 7:41pm UTC](https://forums.plex.tv/t/can-not-see-playlist-on-my-android-streaming-apps/899832 "2024-12-24T19:41:42Z")
I have two streaming apps on my Pixel Smartphone, WiiM, Audioengine. Created a playlist of XMAS albums. It is visible on my Synology NAS, and on Plex, however, when I open the apps I can not find the playlist to str… --- ## [Synology Hardware not on NAS Compatibility Spreadsheet](https://forums.plex.tv/t/synology-hardware-not-on-nas-compatibility-spreadsheet/898738)
**Author:** [@David-Plex-DiskStation](https://forums.plex.tv/u/David-Plex-DiskStation)\ **Replies:** 7\ **Last updated:** [December 24, 2024, 6:45pm UTC](https://forums.plex.tv/t/synology-hardware-not-on-nas-compatibility-spreadsheet/898738 "2024-12-24T18:45:21Z")
In looking at the Plex NAS Compatibility List, I have noticed it hasn’t changed in a few years… but the NAS hardware manufacturers clearly have. Does anyone know of either a newer spreadsheet or their own research that s… --- ## [Windows Plex Server version 1.41.3.9314 will not play DoVi 5 encoded files](https://forums.plex.tv/t/windows-plex-server-version-1-41-3-9314-will-not-play-dovi-5-encoded-files/899801)
**Author:** [@richbo](https://forums.plex.tv/u/richbo)\ **Replies:** 1\ **Last updated:** [December 24, 2024, 5:23pm UTC](https://forums.plex.tv/t/windows-plex-server-version-1-41-3-9314-will-not-play-dovi-5-encoded-files/899801 "2024-12-24T17:23:03Z")
Server Version#: 1.41.3.9314 Player Version#: 4.141.0 Plex Media Server Logs\_2024-12-24\_06-35-59.zip (868.1 KB) --- ## [Cannot claim server after reset attempt](https://forums.plex.tv/t/cannot-claim-server-after-reset-attempt/899825)
**Author:** [@DrLunchbox](https://forums.plex.tv/u/DrLunchbox)\ **Replies:** 2\ **Last updated:** [December 24, 2024, 5:16pm UTC](https://forums.plex.tv/t/cannot-claim-server-after-reset-attempt/899825 "2024-12-24T17:16:29Z")
Server Version#: 1.41.3.9314-72009314 Player Version#: 1.105.2.269-12a32491 \ I’m having issues with my Plex Media S… --- ## [Orphaned Server I Can't Seem to Remove... Maybe?](https://forums.plex.tv/t/orphaned-server-i-cant-seem-to-remove-maybe/899811)
**Author:** [@ChaseFamilyPlex](https://forums.plex.tv/u/ChaseFamilyPlex)\ **Replies:** 1\ **Last updated:** [December 24, 2024, 5:07pm UTC](https://forums.plex.tv/t/orphaned-server-i-cant-seem-to-remove-maybe/899811 "2024-12-24T17:07:09Z")
Hey all. I’ve been using Plex for a few years now and as my media collection has grown I’ve changed hardware and migrated the install to different systems. I’ve always followed the guide for migrating without issue how e… --- ## [Have to reinstall Plex every time Server restarts](https://forums.plex.tv/t/have-to-reinstall-plex-every-time-server-restarts/899712)
**Author:** [@DeanoDublin](https://forums.plex.tv/u/DeanoDublin)\ **Replies:** 3\ **Last updated:** [December 24, 2024, 4:35pm UTC](https://forums.plex.tv/t/have-to-reinstall-plex-every-time-server-restarts/899712 "2024-12-24T16:35:39Z")
Server Version#: 1.41.3.9314 (latest) Player Version#: any player Strange one - every time my Plex server reboots, no local client can access the server. I have to reinstall the server to get it to work. Any suggestio… --- ## [Remote access capped at 2-3mbps even with no relay and direct play](https://forums.plex.tv/t/remote-access-capped-at-2-3mbps-even-with-no-relay-and-direct-play/899819)
**Author:** [@Parth919](https://forums.plex.tv/u/Parth919)\ **Replies:** 0\ **Last updated:** [December 24, 2024, 3:28pm UTC](https://forums.plex.tv/t/remote-access-capped-at-2-3mbps-even-with-no-relay-and-direct-play/899819 "2024-12-24T15:28:24Z")
Server Version#: 1.41.3.9314 - Docker on Unraid Player Version#: Latest on various: Android, Samsung Tizen OS, etc. Remote access used to work until recently. Local streams work fine, tested on various files of differe… --- ## [After Synology DSM Update 7.2.2 incl. new Plex Sever no more playback of original format possible](https://forums.plex.tv/t/after-synology-dsm-update-7-2-2-incl-new-plex-sever-no-more-playback-of-original-format-possible/899795)
**Author:** [@TomTrek99](https://forums.plex.tv/u/TomTrek99)\ **Replies:** 4\ **Last updated:** [December 24, 2024, 3:00pm UTC](https://forums.plex.tv/t/after-synology-dsm-update-7-2-2-incl-new-plex-sever-no-more-playback-of-original-format-possible/899795 "2024-12-24T15:00:41Z")
Server Version # 4.141.0 Player Version#: Due to problems with my DS 918+ during the migration of the Plex database, I unfortunately had to switch from DSM 6.x to DSM 7.2.2 instead of DSM 7.1x, and then downloaded and … --- ## [IMDB data and posters not displaying for TV shows](https://forums.plex.tv/t/imdb-data-and-posters-not-displaying-for-tv-shows/899761)
**Author:** [@kenjasper](https://forums.plex.tv/u/kenjasper)\ **Replies:** 6\ **Last updated:** [December 24, 2024, 2:07pm UTC](https://forums.plex.tv/t/imdb-data-and-posters-not-displaying-for-tv-shows/899761 "2024-12-24T14:07:40Z")
Server Version#: Version 1.41.3.9314 Player Version#: I was trying to add a multiseason program to my TV shows library and couldn’t get the episode titles and info to come up on the season. Somehow I thorough screwed … --- ## [Preroll will not play - is it a problem with my path?](https://forums.plex.tv/t/preroll-will-not-play-is-it-a-problem-with-my-path/892431)
**Author:** [@vortex0007](https://forums.plex.tv/u/vortex0007)\ **Replies:** 1\ **Last updated:** [December 24, 2024, 12:27am UTC](https://forums.plex.tv/t/preroll-will-not-play-is-it-a-problem-with-my-path/892431 "2024-12-24T00:27:51Z")
Server Version#: 1.41.0.8994 Player Version#: All players My Setup is PMS running on a QNAP NAS 1. I have QNAP HybridMount configured on NAS 1 to map a CIFS/SMB share over to a second QNAP NAS with the source path /4K … --- ## [Remote Access drops out randomly, almost always overnight](https://forums.plex.tv/t/remote-access-drops-out-randomly-almost-always-overnight/895871)
**Author:** [@kenjasper](https://forums.plex.tv/u/kenjasper)\ **Replies:** 2\ **Last updated:** [December 24, 2024, 12:03am UTC](https://forums.plex.tv/t/remote-access-drops-out-randomly-almost-always-overnight/895871 "2024-12-24T00:03:12Z")
Server Version#: 4.141.0 Player Version#: I installed the server six months ago and the remote access worked fine until about a month ago, when it began dropping out randomly. It happens occasionally during the day, … --- ## [What is the best way to organize music when the Album Artist names are identical?](https://forums.plex.tv/t/what-is-the-best-way-to-organize-music-when-the-album-artist-names-are-identical/899658)
**Author:** [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\ **Replies:** 2\ **Last updated:** [December 23, 2024, 10:43pm UTC](https://forums.plex.tv/t/what-is-the-best-way-to-organize-music-when-the-album-artist-names-are-identical/899658 "2024-12-23T22:43:38Z")
Obviously. more than one band can have the same name. What is the best way to organize the files in this case? I don’t know if it is the best thing to do, but when a band name is re-used per Discogs.com, I add the Disco… --- ## [Synology DSM 7.1.1 the Plex app panel will not display any longer](https://forums.plex.tv/t/synology-dsm-7-1-1-the-plex-app-panel-will-not-display-any-longer/899747)
**Author:** [@DanC](https://forums.plex.tv/u/DanC)\ **Replies:** 2\ **Last updated:** [December 23, 2024, 10:41pm UTC](https://forums.plex.tv/t/synology-dsm-7-1-1-the-plex-app-panel-will-not-display-any-longer/899747 "2024-12-23T22:41:50Z")
Server Version#: Version 1.41.3.9314 Player Version#: web Version 4.141.0 (not relevant) I’ve been running Plex happily on my Synology DS918+ that is now running DSM 7.1.1-42962 Update 7 I perform the manual download … --- ## [Plex suddenly stops working - continuously need to restart entire server](https://forums.plex.tv/t/plex-suddenly-stops-working-continuously-need-to-restart-entire-server/898388)
**Author:** [@MoscowShock](https://forums.plex.tv/u/MoscowShock)\ **Replies:** 6\ **Last updated:** [December 23, 2024, 10:40pm UTC](https://forums.plex.tv/t/plex-suddenly-stops-working-continuously-need-to-restart-entire-server/898388 "2024-12-23T22:40:22Z")
Server Version#: 1.41.2 Player Version#: 4.140.0 Ubuntu Server#: 24.04.01 Plex stops working every few days (what I mean is it will show up as offline or not respond to request). I ssh in and try to restart Plex only … --- ## [Cant add media folders](https://forums.plex.tv/t/cant-add-media-folders/899727)
**Author:** [@corycet](https://forums.plex.tv/u/corycet)\ **Replies:** 4\ **Last updated:** [December 23, 2024, 9:50pm UTC](https://forums.plex.tv/t/cant-add-media-folders/899727 "2024-12-23T21:50:04Z")
Had plex working fine with old system. Had to rebuild NAS system and now plex cannot add media folders because it tells me to get plex media server. However, I already have the media server installed on a Terramaster F5-… --- ## [Album Artist of a single song is being used for other songs with the same Artist](https://forums.plex.tv/t/album-artist-of-a-single-song-is-being-used-for-other-songs-with-the-same-artist/899719)
**Author:** [@Tobith](https://forums.plex.tv/u/Tobith)\ **Replies:** 0\ **Last updated:** [December 23, 2024, 3:24pm UTC](https://forums.plex.tv/t/album-artist-of-a-single-song-is-being-used-for-other-songs-with-the-same-artist/899719 "2024-12-23T15:24:05Z")
Server Version#: 1.41.3.9276 (.deb) Player Version#: 1.105.1.257-3bc35ab9 (Windows) My Faith Hill songs are showing the Artist as “How the Grinch Stole Christmas”. I have “Prefer local metadata” checked. As shown… --- ## [Cannot connect securely and You are not connected directly so streaming quality may be limited](https://forums.plex.tv/t/cannot-connect-securely-and-you-are-not-connected-directly-so-streaming-quality-may-be-limited/899704)
**Author:** [@davidwa832](https://forums.plex.tv/u/davidwa832)\ **Replies:** 0\ **Last updated:** [December 23, 2024, 10:26am UTC](https://forums.plex.tv/t/cannot-connect-securely-and-you-are-not-connected-directly-so-streaming-quality-may-be-limited/899704 "2024-12-23T10:26:40Z")
Hi all, I’ve been having these issues for a couple of weeks now and cannot get PMS to remain stable. Weirdly, I think this might’ve started around the time our TV had a new main board but I can’t be sure. The main recur… --- ## [Collection stuck/"frozen"](https://forums.plex.tv/t/collection-stuck-frozen/889748)
**Author:** [@ilikepie717](https://forums.plex.tv/u/ilikepie717)\ **Replies:** 3\ **Last updated:** [December 23, 2024, 10:00am UTC](https://forums.plex.tv/t/collection-stuck-frozen/889748 "2024-12-23T10:00:32Z")
Server Version#: 1.41.0.8994 Player Version#: 4.139.0 I have a collection on my server that is essentially frozen. I cannot remove titles (I’ve tried deleting the collection name from the title and clicking “Remove fro… [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=240) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=242)