# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=242

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**Page:** 243

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## [Plex server works intemittenly](https://forums.plex.tv/t/plex-server-works-intemittenly/899258)

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**Author:** [@RickFanPlax](https://forums.plex.tv/u/RickFanPlax)\
**Replies:** 4\
**Last updated:** [December 23, 2024, 3:19am UTC](https://forums.plex.tv/t/plex-server-works-intemittenly/899258 "2024-12-23T03:19:48Z")

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Server Version#: 1.41.3.9314 Player Version#: 10.24.1.2323 Hi All, I’m running my Plex Server on a Lenovo ThinkCenter running Ubuntu. I have a PIA VPN installed on the server which is set to allow local traffic. I m…

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## [M4V files taking minutes to start streaming](https://forums.plex.tv/t/m4v-files-taking-minutes-to-start-streaming/899557)

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**Author:** [@andyjw](https://forums.plex.tv/u/andyjw)\
**Replies:** 4\
**Last updated:** [December 23, 2024, 2:50am UTC](https://forums.plex.tv/t/m4v-files-taking-minutes-to-start-streaming/899557 "2024-12-23T02:50:18Z")

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Server Version#: 1.41.3.9314-a0bfb8370 Player Version#: 8.44 (iOS) I’m a long time user of Plex but not a power user. I set my server up years ago and keep it updated but rarely change any settings. I’ve found today t…

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## [Unable to access plex with IP address. Plex web still works](https://forums.plex.tv/t/unable-to-access-plex-with-ip-address-plex-web-still-works/899445)

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**Author:** [@Superfletch](https://forums.plex.tv/u/Superfletch)\
**Replies:** 15\
**Last updated:** [December 22, 2024, 6:28pm UTC](https://forums.plex.tv/t/unable-to-access-plex-with-ip-address-plex-web-still-works/899445 "2024-12-22T18:28:03Z")

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Server Version#: 1.41.3.9314 Player Version#: So ever since the DSM 7.1.1 Update 7 bug I’ve had issues. I was running plex via Synology Package Center when I first started noticing this particular issue. My NAS hosts m…

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## [Plex App for Windows downloads already watched episodes when "next 3 unplayed episodes" is marked](https://forums.plex.tv/t/plex-app-for-windows-downloads-already-watched-episodes-when-next-3-unplayed-episodes-is-marked/899590)

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**Author:** [@miracle152004](https://forums.plex.tv/u/miracle152004)\
**Replies:** 2\
**Last updated:** [December 22, 2024, 5:39pm UTC](https://forums.plex.tv/t/plex-app-for-windows-downloads-already-watched-episodes-when-next-3-unplayed-episodes-is-marked/899590 "2024-12-22T17:39:10Z")

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Server Version#: 1.41.3.9314 Player Version#: 1.105.2.269-12a32491 I am trying to download only the next 3 unplayed episodes of a series which should be episodes 12 and beyond, but the plex app decides to download the …

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## [Debian Plex Server: Transcoding Fails with 401 Unauthorized Errors](https://forums.plex.tv/t/debian-plex-server-transcoding-fails-with-401-unauthorized-errors/898781)

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**Author:** [@soum35](https://forums.plex.tv/u/soum35)\
**Replies:** 18\
**Last updated:** [December 22, 2024, 12:07pm UTC](https://forums.plex.tv/t/debian-plex-server-transcoding-fails-with-401-unauthorized-errors/898781 "2024-12-22T12:07:03Z")

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Server Version#: Version 1.41.3.9292 Player Version#: Latest (mobile, desktop, web) Hi everyone. I spent the past two days searching the various forums and resources, and half a dozen hours trying to troubleshoot my is…

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## [Using "Next Episode" on the series overview starts from the first episode](https://forums.plex.tv/t/using-next-episode-on-the-series-overview-starts-from-the-first-episode/899592)

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**Author:** [@miracle152004](https://forums.plex.tv/u/miracle152004)\
**Replies:** 1\
**Last updated:** [December 22, 2024, 9:41am UTC](https://forums.plex.tv/t/using-next-episode-on-the-series-overview-starts-from-the-first-episode/899592 "2024-12-22T09:41:39Z")

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Server Version#: 1.41.3.9314 Player Version#: all player The “Next Episode” button in the series overview starts from the first episode even though the 11 episodes are already watched. Assumption: this may have to do …

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## [Plex getting all metadata for a movie but poster/backdrop](https://forums.plex.tv/t/plex-getting-all-metadata-for-a-movie-but-poster-backdrop/899577)

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**Author:** [@fiendformojitos](https://forums.plex.tv/u/fiendformojitos)\
**Replies:** 0\
**Last updated:** [December 22, 2024, 5:53am UTC](https://forums.plex.tv/t/plex-getting-all-metadata-for-a-movie-but-poster-backdrop/899577 "2024-12-22T05:53:40Z")

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Server Version#: 1.41.3.9314 This is a bizarre bug. I have a movie that Plex has no problem getting metadata for director, actors, etc. but no matter how many times I refresh it will not grab posters/backdrops. Added an…

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## [Plex Media Server Windows 11. Instant off](https://forums.plex.tv/t/plex-media-server-windows-11-instant-off/894497)

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**Author:** [@michaelpe1](https://forums.plex.tv/u/michaelpe1)\
**Replies:** 8\
**Last updated:** [December 22, 2024, 5:45am UTC](https://forums.plex.tv/t/plex-media-server-windows-11-instant-off/894497 "2024-12-22T05:45:21Z")

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Hello, I have been using plex for quite a while now for personal media and live tv & shows. I built a computer, installed Plex Media Server not home to get the version but it’s the latest today. I have windows 11 Pro A…

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## [HEVC is Transcoded Instead of Direct Play](https://forums.plex.tv/t/hevc-is-transcoded-instead-of-direct-play/899575)

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**Author:** [@AYColumbia](https://forums.plex.tv/u/AYColumbia)\
**Replies:** 1\
**Last updated:** [December 22, 2024, 3:52am UTC](https://forums.plex.tv/t/hevc-is-transcoded-instead-of-direct-play/899575 "2024-12-22T03:52:11Z")

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Server Version#: 1.41.3.9314 Player Version#: 5.90.1 (Samsung Platform Version 5) I just updated to a new server that’s running Windows 11 Pro with an NVIDIA RTX 3050 and an Intel i5-14600KF. It replaced my old i7 4770…

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## [PMS Not available outside your network](https://forums.plex.tv/t/pms-not-available-outside-your-network/899483)

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**Author:** [@ChrisHolloway](https://forums.plex.tv/u/ChrisHolloway)\
**Replies:** 3\
**Last updated:** [December 22, 2024, 1:45am UTC](https://forums.plex.tv/t/pms-not-available-outside-your-network/899483 "2024-12-22T01:45:04Z")

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Server Version#: 1.41.3.9314 I started having problems a day or two ago with my PMS no longer being available outside my network. Everything works great internal, but external is broken. I’ve tried restarting my fiber m…

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## [Plex server does not see sub-directories so I can not add library locations](https://forums.plex.tv/t/plex-server-does-not-see-sub-directories-so-i-can-not-add-library-locations/899568)

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**Author:** [@HarrisBockoven](https://forums.plex.tv/u/HarrisBockoven)\
**Replies:** 0\
**Last updated:** [December 22, 2024, 12:39am UTC](https://forums.plex.tv/t/plex-server-does-not-see-sub-directories-so-i-can-not-add-library-locations/899568 "2024-12-22T00:39:14Z")

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Server Version#: 1.40.2.8396 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I am trying to install Plex Server on my Terramaster F4-424 Max NAS.…

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## [MATCH function](https://forums.plex.tv/t/match-function/899563)

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**Author:** [@clauskongstedtmeyer](https://forums.plex.tv/u/clauskongstedtmeyer)\
**Replies:** 2\
**Last updated:** [December 21, 2024, 11:00pm UTC](https://forums.plex.tv/t/match-function/899563 "2024-12-21T23:00:46Z")

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I could really use this for search under “MATCH”: A link to e.g. imdb, if I can’t find it by searching. Also I need a better system to have “series” in, because now it only findes movies but not series if I search. And…

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## [Login to the server remotly](https://forums.plex.tv/t/login-to-the-server-remotly/899556)

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**Author:** [@bencehorvth](https://forums.plex.tv/u/bencehorvth)\
**Replies:** 1\
**Last updated:** [December 21, 2024, 9:47pm UTC](https://forums.plex.tv/t/login-to-the-server-remotly/899556 "2024-12-21T21:47:11Z")

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My server log out and I want to sign in again remotly (I’m not at home). Is it possible?

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## [TrueNAS server only accessible remotely, not on LAN](https://forums.plex.tv/t/truenas-server-only-accessible-remotely-not-on-lan/899544)

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**Author:** [@pofist](https://forums.plex.tv/u/pofist)\
**Replies:** 2\
**Last updated:** [December 21, 2024, 7:11pm UTC](https://forums.plex.tv/t/truenas-server-only-accessible-remotely-not-on-lan/899544 "2024-12-21T19:11:52Z")

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Server Version#: 1.1.8 TrueNAS app version#: 1.41.3.9314-a0bfb8370 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I used to run Plex server on …

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## [Bug Report - Collections Stop Hiding Files](https://forums.plex.tv/t/bug-report-collections-stop-hiding-files/899529)

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**Author:** [@hellerbrewing](https://forums.plex.tv/u/hellerbrewing)\
**Replies:** 0\
**Last updated:** [December 21, 2024, 4:15pm UTC](https://forums.plex.tv/t/bug-report-collections-stop-hiding-files/899529 "2024-12-21T16:15:00Z")

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Server Version#: 1.41.3.9314 Player Version#:N/A I have been working on a music video collection. For this I have a separate library called “Concerts and Music Videos.” I create a collection called “Music Videos” in …

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## [Unable to setup Remote Access for my Plex server installed in Synology](https://forums.plex.tv/t/unable-to-setup-remote-access-for-my-plex-server-installed-in-synology/899521)

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**Author:** [@sarneets](https://forums.plex.tv/u/sarneets)\
**Replies:** 3\
**Last updated:** [December 21, 2024, 3:27pm UTC](https://forums.plex.tv/t/unable-to-setup-remote-access-for-my-plex-server-installed-in-synology/899521 "2024-12-21T15:27:55Z")

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Server Version#: Version 1.41.3.9314 Player Version#: IOS18, latest app \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello, I am unable to get my plex server …

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## [Plex Not Authorized error](https://forums.plex.tv/t/plex-not-authorized-error/899415)

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**Author:** [@Michs342](https://forums.plex.tv/u/Michs342)\
**Replies:** 4\
**Last updated:** [December 21, 2024, 12:29pm UTC](https://forums.plex.tv/t/plex-not-authorized-error/899415 "2024-12-21T12:29:23Z")

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Trying to help a friends father that tried to Install Plex on his Synology DS216Play. He is getting some very weird behavior from Plex after the installation. He is getting a Not Authorized message that tells him he can …

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## [Is Music management on life support?](https://forums.plex.tv/t/is-music-management-on-life-support/899451)

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**Author:** [@diligiant](https://forums.plex.tv/u/diligiant)\
**Replies:** 9\
**Last updated:** [December 21, 2024, 9:33am UTC](https://forums.plex.tv/t/is-music-management-on-life-support/899451 "2024-12-21T09:33:45Z")

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Sorry for the blunt question but having recently tried Plex music side (I love the rest so much) and noticing that even simple things are buggy, I checked the forums and I didn’t even find a music related tag so I would …

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## [Access to Plex on MacOS is blocked for login to plex forum and downloads of server updates on Chrome](https://forums.plex.tv/t/access-to-plex-on-macos-is-blocked-for-login-to-plex-forum-and-downloads-of-server-updates-on-chrome/899499)

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**Author:** [@msbnebtv](https://forums.plex.tv/u/msbnebtv)\
**Replies:** 0\
**Last updated:** [December 21, 2024, 5:49am UTC](https://forums.plex.tv/t/access-to-plex-on-macos-is-blocked-for-login-to-plex-forum-and-downloads-of-server-updates-on-chrome/899499 "2024-12-21T05:49:12Z")

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Server Version#: 1.41.2.9200 I utilize Chrome on MacOS and with in the last 2 weeks there has been an update and I’m no longer able to download server updates to manually update my server. Chrome indicates that there is…

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## [Best practice setting up a new server](https://forums.plex.tv/t/best-practice-setting-up-a-new-server/899489)

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**Author:** [@peterhocking](https://forums.plex.tv/u/peterhocking)\
**Replies:** 3\
**Last updated:** [December 21, 2024, 5:52am UTC](https://forums.plex.tv/t/best-practice-setting-up-a-new-server/899489 "2024-12-21T05:52:10Z")

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Server Version#: current Player Version#: current I’m want to set up a new Plex server to replace my current one. I want to change things around a bit, so I’m not interested in bringing over all the settings, watch his…

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## [Thumbnail picture wrong](https://forums.plex.tv/t/thumbnail-picture-wrong/898292)

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**Author:** [@jvpix.com](https://forums.plex.tv/u/jvpix.com)\
**Replies:** 19\
**Last updated:** [December 20, 2024, 9:17pm UTC](https://forums.plex.tv/t/thumbnail-picture-wrong/898292 "2024-12-20T21:17:44Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi all, i have my plex server on a windows 11 machine. Sometimes when i add a mo…

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## [Plex - Awful posters - community work around](https://forums.plex.tv/t/plex-awful-posters-community-work-around/899473)

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**Author:** [@OG-StuartKicks](https://forums.plex.tv/u/OG-StuartKicks)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 9:06pm UTC](https://forums.plex.tv/t/plex-awful-posters-community-work-around/899473 "2024-12-20T21:06:02Z")

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Is there an easy way to fix the movie posters? I just want it back the way it was, please?!?

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## [Changed Library Drive - Home Screen Error](https://forums.plex.tv/t/changed-library-drive-home-screen-error/899469)

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**Author:** [@Bvanee1](https://forums.plex.tv/u/Bvanee1)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 9:02pm UTC](https://forums.plex.tv/t/changed-library-drive-home-screen-error/899469 "2024-12-20T21:02:25Z")

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I moved my libraries to another drive. All went well, except for when I try to play from the home screen. For example I am attempting to resume playing a movie that I was watching, if I try from the Home Screen “Contin…

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## [Plex Media Library file download failures via Filezilla/QNAP (Downloading PML for new NAS)](https://forums.plex.tv/t/plex-media-library-file-download-failures-via-filezilla-qnap-downloading-pml-for-new-nas/899461)

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**Author:** [@SeventeenSeconds](https://forums.plex.tv/u/SeventeenSeconds)\
**Replies:** 1\
**Last updated:** [December 20, 2024, 7:47pm UTC](https://forums.plex.tv/t/plex-media-library-file-download-failures-via-filezilla-qnap-downloading-pml-for-new-nas/899461 "2024-12-20T19:47:41Z")

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SOLVED: The issue was with the admin permissions on the QNAP. After reactivating the original admin account on the TS-451+ and using that for FileZilla FTP, all files and folders downloaded successfully Server Version#:…

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## [Setting to reduce access to the hard disk of my NAS](https://forums.plex.tv/t/setting-to-reduce-access-to-the-hard-disk-of-my-nas/899462)

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**Author:** [@JackoJa](https://forums.plex.tv/u/JackoJa)\
**Replies:** 2\
**Last updated:** [December 20, 2024, 7:13pm UTC](https://forums.plex.tv/t/setting-to-reduce-access-to-the-hard-disk-of-my-nas/899462 "2024-12-20T19:13:31Z")

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Since I installed the Plex Media Server on my Synology NAS, my NAS is not always but very often very busy. How can I set Plex from the PC-Browser so that - when a change is made on the server - the entire disk is not re…

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## [Trailers fail to play](https://forums.plex.tv/t/trailers-fail-to-play/897408)

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**Author:** [@Kehkou](https://forums.plex.tv/u/Kehkou)\
**Replies:** 4\
**Last updated:** [December 20, 2024, 5:12pm UTC](https://forums.plex.tv/t/trailers-fail-to-play/897408 "2024-12-20T17:12:15Z")

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Server Version#: Latest Player Version#: Latest Hello, Trailers fail to even show up on all devices (not even in the play queue; only the preroll and the movie). Trailers are enabled for movies in theater in the serve…

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## [Custom Genres](https://forums.plex.tv/t/custom-genres/899356)

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**Author:** [@websites\_danhinsley\_com](https://forums.plex.tv/u/websites_danhinsley_com)\
**Replies:** 4\
**Last updated:** [December 20, 2024, 5:07pm UTC](https://forums.plex.tv/t/custom-genres/899356 "2024-12-20T17:07:15Z")

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Server Version#: 1.41.3.9314 Player Version#: not sure where to find this, it’s on apple tv I want to tag some music as Christmas Music, first, I have use local data checked, but it still seems to pull from where Plex …

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## [Music: renaming a media (both filename and metadata) duplicates the file in the lib](https://forums.plex.tv/t/music-renaming-a-media-both-filename-and-metadata-duplicates-the-file-in-the-lib/899460)

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**Author:** [@diligiant](https://forums.plex.tv/u/diligiant)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 4:49pm UTC](https://forums.plex.tv/t/music-renaming-a-media-both-filename-and-metadata-duplicates-the-file-in-the-lib/899460 "2024-12-20T16:49:17Z")

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(I am a fairly experienced Plex user (Movie&TV), newbie on the music side) Server Version#: 1.41.3.9314 This is a fairly common thing with video media and Plex does the right thing: it updates its metadata and it’s fin…

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## [Migrating storage](https://forums.plex.tv/t/migrating-storage/899457)

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**Author:** [@euler66](https://forums.plex.tv/u/euler66)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 3:49pm UTC](https://forums.plex.tv/t/migrating-storage/899457 "2024-12-20T15:49:49Z")

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I am planning to migrate my USB storage to NAS. I plan to continue to run plex PMS on my Mac and use NAS only for storage. Any best practices for doing storage migration? In particular, how do I maintain sort orders and…

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## [Bug: Adding to a Track Collection removes disc number metadata from track](https://forums.plex.tv/t/bug-adding-to-a-track-collection-removes-disc-number-metadata-from-track/899421)

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**Author:** [@jimbob100101](https://forums.plex.tv/u/jimbob100101)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 3:57pm UTC](https://forums.plex.tv/t/bug-adding-to-a-track-collection-removes-disc-number-metadata-from-track/899421 "2024-12-20T15:57:03Z")

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Server Version#: 1.41.3.9314 Player Version#: Plex Web 4.142.2 & Plexamp 4.11.4 Adding a music track to a Track Collection removes that tracks disc number from Plex metadata Refreshing metadata restores the missing di…

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