# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=243

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 244

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## [Access to Plex on MacOS is blocked for login to plex forum and downloads of server updates on Chrome](https://forums.plex.tv/t/access-to-plex-on-macos-is-blocked-for-login-to-plex-forum-and-downloads-of-server-updates-on-chrome/899499)

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**Author:** [@msbnebtv](https://forums.plex.tv/u/msbnebtv)\
**Replies:** 0\
**Last updated:** [December 21, 2024, 5:49am UTC](https://forums.plex.tv/t/access-to-plex-on-macos-is-blocked-for-login-to-plex-forum-and-downloads-of-server-updates-on-chrome/899499 "2024-12-21T05:49:12Z")

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Server Version#: 1.41.2.9200 I utilize Chrome on MacOS and with in the last 2 weeks there has been an update and I’m no longer able to download server updates to manually update my server. Chrome indicates that there is…

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## [Best practice setting up a new server](https://forums.plex.tv/t/best-practice-setting-up-a-new-server/899489)

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**Author:** [@peterhocking](https://forums.plex.tv/u/peterhocking)\
**Replies:** 3\
**Last updated:** [December 21, 2024, 5:52am UTC](https://forums.plex.tv/t/best-practice-setting-up-a-new-server/899489 "2024-12-21T05:52:10Z")

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Server Version#: current Player Version#: current I’m want to set up a new Plex server to replace my current one. I want to change things around a bit, so I’m not interested in bringing over all the settings, watch his…

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## [Thumbnail picture wrong](https://forums.plex.tv/t/thumbnail-picture-wrong/898292)

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**Author:** [@jvpix.com](https://forums.plex.tv/u/jvpix.com)\
**Replies:** 19\
**Last updated:** [December 20, 2024, 9:17pm UTC](https://forums.plex.tv/t/thumbnail-picture-wrong/898292 "2024-12-20T21:17:44Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi all, i have my plex server on a windows 11 machine. Sometimes when i add a mo…

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## [Plex - Awful posters - community work around](https://forums.plex.tv/t/plex-awful-posters-community-work-around/899473)

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**Author:** [@OG-StuartKicks](https://forums.plex.tv/u/OG-StuartKicks)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 9:06pm UTC](https://forums.plex.tv/t/plex-awful-posters-community-work-around/899473 "2024-12-20T21:06:02Z")

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Is there an easy way to fix the movie posters? I just want it back the way it was, please?!?

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## [Changed Library Drive - Home Screen Error](https://forums.plex.tv/t/changed-library-drive-home-screen-error/899469)

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**Author:** [@Bvanee1](https://forums.plex.tv/u/Bvanee1)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 9:02pm UTC](https://forums.plex.tv/t/changed-library-drive-home-screen-error/899469 "2024-12-20T21:02:25Z")

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I moved my libraries to another drive. All went well, except for when I try to play from the home screen. For example I am attempting to resume playing a movie that I was watching, if I try from the Home Screen “Contin…

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## [Plex Media Library file download failures via Filezilla/QNAP (Downloading PML for new NAS)](https://forums.plex.tv/t/plex-media-library-file-download-failures-via-filezilla-qnap-downloading-pml-for-new-nas/899461)

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**Author:** [@SeventeenSeconds](https://forums.plex.tv/u/SeventeenSeconds)\
**Replies:** 1\
**Last updated:** [December 20, 2024, 7:47pm UTC](https://forums.plex.tv/t/plex-media-library-file-download-failures-via-filezilla-qnap-downloading-pml-for-new-nas/899461 "2024-12-20T19:47:41Z")

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SOLVED: The issue was with the admin permissions on the QNAP. After reactivating the original admin account on the TS-451+ and using that for FileZilla FTP, all files and folders downloaded successfully Server Version#:…

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## [Setting to reduce access to the hard disk of my NAS](https://forums.plex.tv/t/setting-to-reduce-access-to-the-hard-disk-of-my-nas/899462)

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**Author:** [@JackoJa](https://forums.plex.tv/u/JackoJa)\
**Replies:** 2\
**Last updated:** [December 20, 2024, 7:13pm UTC](https://forums.plex.tv/t/setting-to-reduce-access-to-the-hard-disk-of-my-nas/899462 "2024-12-20T19:13:31Z")

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Since I installed the Plex Media Server on my Synology NAS, my NAS is not always but very often very busy. How can I set Plex from the PC-Browser so that - when a change is made on the server - the entire disk is not re…

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## [Trailers fail to play](https://forums.plex.tv/t/trailers-fail-to-play/897408)

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**Author:** [@Kehkou](https://forums.plex.tv/u/Kehkou)\
**Replies:** 4\
**Last updated:** [December 20, 2024, 5:12pm UTC](https://forums.plex.tv/t/trailers-fail-to-play/897408 "2024-12-20T17:12:15Z")

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Server Version#: Latest Player Version#: Latest Hello, Trailers fail to even show up on all devices (not even in the play queue; only the preroll and the movie). Trailers are enabled for movies in theater in the serve…

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## [Custom Genres](https://forums.plex.tv/t/custom-genres/899356)

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**Author:** [@websites\_danhinsley\_com](https://forums.plex.tv/u/websites_danhinsley_com)\
**Replies:** 4\
**Last updated:** [December 20, 2024, 5:07pm UTC](https://forums.plex.tv/t/custom-genres/899356 "2024-12-20T17:07:15Z")

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Server Version#: 1.41.3.9314 Player Version#: not sure where to find this, it’s on apple tv I want to tag some music as Christmas Music, first, I have use local data checked, but it still seems to pull from where Plex …

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## [Music: renaming a media (both filename and metadata) duplicates the file in the lib](https://forums.plex.tv/t/music-renaming-a-media-both-filename-and-metadata-duplicates-the-file-in-the-lib/899460)

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**Author:** [@diligiant](https://forums.plex.tv/u/diligiant)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 4:49pm UTC](https://forums.plex.tv/t/music-renaming-a-media-both-filename-and-metadata-duplicates-the-file-in-the-lib/899460 "2024-12-20T16:49:17Z")

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(I am a fairly experienced Plex user (Movie&TV), newbie on the music side) Server Version#: 1.41.3.9314 This is a fairly common thing with video media and Plex does the right thing: it updates its metadata and it’s fin…

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## [Migrating storage](https://forums.plex.tv/t/migrating-storage/899457)

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**Author:** [@euler66](https://forums.plex.tv/u/euler66)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 3:49pm UTC](https://forums.plex.tv/t/migrating-storage/899457 "2024-12-20T15:49:49Z")

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I am planning to migrate my USB storage to NAS. I plan to continue to run plex PMS on my Mac and use NAS only for storage. Any best practices for doing storage migration? In particular, how do I maintain sort orders and…

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## [Bug: Adding to a Track Collection removes disc number metadata from track](https://forums.plex.tv/t/bug-adding-to-a-track-collection-removes-disc-number-metadata-from-track/899421)

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**Author:** [@jimbob100101](https://forums.plex.tv/u/jimbob100101)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 3:57pm UTC](https://forums.plex.tv/t/bug-adding-to-a-track-collection-removes-disc-number-metadata-from-track/899421 "2024-12-20T15:57:03Z")

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Server Version#: 1.41.3.9314 Player Version#: Plex Web 4.142.2 & Plexamp 4.11.4 Adding a music track to a Track Collection removes that tracks disc number from Plex metadata Refreshing metadata restores the missing di…

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## [Same mediafile on 2 disk sources, any way to set priority?](https://forums.plex.tv/t/same-mediafile-on-2-disk-sources-any-way-to-set-priority/899265)

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**Author:** [@alturismo](https://forums.plex.tv/u/alturismo)\
**Replies:** 6\
**Last updated:** [December 20, 2024, 5:45am UTC](https://forums.plex.tv/t/same-mediafile-on-2-disk-sources-any-way-to-set-priority/899265 "2024-12-20T05:45:41Z")

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Server Version#: 1.41.2.9239 Player Version#: unrelated Hi, im currently considering extend my “read cache” plugin on an unraid Server. i stumble over 1 point where i cant find any rule or decent info if i have 2 co…

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## [\[Solution\] Synology on a VPN and Plex says: You do not have access to this server](https://forums.plex.tv/t/solution-synology-on-a-vpn-and-plex-says-you-do-not-have-access-to-this-server/899409)

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**Author:** [@MrQew](https://forums.plex.tv/u/MrQew)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 3:13am UTC](https://forums.plex.tv/t/solution-synology-on-a-vpn-and-plex-says-you-do-not-have-access-to-this-server/899409 "2024-12-20T03:13:11Z")

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So with every new PC I build I forget about my cheap VPN I have Synology on disconnects randomly but never tells me and doesn’t reconnect automatically. I forget about it plenty because it only causes an issue adding new…

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## [Local Metadata not being used](https://forums.plex.tv/t/local-metadata-not-being-used/899224)

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**Author:** [@brai562](https://forums.plex.tv/u/brai562)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 2:28am UTC](https://forums.plex.tv/t/local-metadata-not-being-used/899224 "2024-12-20T02:28:56Z")

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Server Version#: 4.141.0 Player Version#: New user here, so far not having a great start. My music library is set to prefer local metadata, but the artist field is blank for most files. I’m attempting to view a set of …

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## [Error during setting up remote access. Mapped - Not Published (Not Reachable)](https://forums.plex.tv/t/error-during-setting-up-remote-access-mapped-not-published-not-reachable/899388)

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**Author:** [@gardy131](https://forums.plex.tv/u/gardy131)\
**Replies:** 2\
**Last updated:** [December 20, 2024, 12:40am UTC](https://forums.plex.tv/t/error-during-setting-up-remote-access-mapped-not-published-not-reachable/899388 "2024-12-20T00:40:53Z")

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Server Version#:plexmediaserver\_1.41.3.9314 Player Version#:web Ubuntu 20.04 I’ve setup portforwarding (MikroTik) just in case from externalip:32400 to internalip:32400. During check for remote access i get this error…

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## [Enabling Remote Access](https://forums.plex.tv/t/enabling-remote-access/899393)

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**Author:** [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 12:29am UTC](https://forums.plex.tv/t/enabling-remote-access/899393 "2024-12-20T00:29:44Z")

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Monitor playback via Plex Dashboard → Now Playing + Expanded View. Is the connection Indirect? If so, it is using Plex Relay. The stream is tunneled through a server at plex.tv. It is limited to 2 Mbps (1 Mbps w/o a…

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## [PLEX & Networking Mystery](https://forums.plex.tv/t/plex-networking-mystery/899077)

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**Author:** [@cap3344](https://forums.plex.tv/u/cap3344)\
**Replies:** 7\
**Last updated:** [December 19, 2024, 9:14pm UTC](https://forums.plex.tv/t/plex-networking-mystery/899077 "2024-12-19T21:14:45Z")

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Server Version#: 1.105.2.269-12a32491 Player Version#:10.24.1.2319 Plex Pass holder Major Network Issue and not sure where to post it. Will put on UNIFI and PLEX Forums and maybe cross post on REDDIT. Here’s the sce…

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## [Managed User can only access some of the files in library](https://forums.plex.tv/t/managed-user-can-only-access-some-of-the-files-in-library/899382)

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**Author:** [@dustinl880](https://forums.plex.tv/u/dustinl880)\
**Replies:** 0\
**Last updated:** [December 19, 2024, 9:39pm UTC](https://forums.plex.tv/t/managed-user-can-only-access-some-of-the-files-in-library/899382 "2024-12-19T21:39:37Z")

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Server Version#: 1.41.3.9314 One of my managed users can only access some of the files on the library they have access to. If I access the user account from my home everything loads but not from his house. Could this be…

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## [Libraries and managed users deleted](https://forums.plex.tv/t/libraries-and-managed-users-deleted/899096)

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**Author:** [@timbo\_netspace.net.au](https://forums.plex.tv/u/timbo_netspace.net.au)\
**Replies:** 13\
**Last updated:** [December 19, 2024, 8:59pm UTC](https://forums.plex.tv/t/libraries-and-managed-users-deleted/899096 "2024-12-19T20:59:56Z")

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Server Version#: 1.41.3.9292 Player Version#: 1.105.2.269-12a32491 Three libraries, two managed users and admin. Both managed users and libraries deleted. Rebuilt libraries etc and again deleted with no explanation…

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## [Turn off video chapter thumbnails for specific library?](https://forums.plex.tv/t/turn-off-video-chapter-thumbnails-for-specific-library/899280)

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**Author:** [@jasonlp](https://forums.plex.tv/u/jasonlp)\
**Replies:** 6\
**Last updated:** [December 19, 2024, 8:38pm UTC](https://forums.plex.tv/t/turn-off-video-chapter-thumbnails-for-specific-library/899280 "2024-12-19T20:38:19Z")

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Server Version#: 1.41.2.9200 I have a library that I would like to disable chapter thumbnail generation for. Is this possible? I know I can turn this off globally, but I’d like to keep this enabled for all but a single …

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## [Novice plex user need big help](https://forums.plex.tv/t/novice-plex-user-need-big-help/899349)

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**Author:** [@Oodward](https://forums.plex.tv/u/Oodward)\
**Replies:** 6\
**Last updated:** [December 19, 2024, 6:27pm UTC](https://forums.plex.tv/t/novice-plex-user-need-big-help/899349 "2024-12-19T18:27:52Z")

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Server Version#: Version 4.141.0 Player Version#: Version 1.105.2.269-12a32491 Hello and sorry for my very poor English I am French. I use plex premium on an asus rog gl-702vm laptop. Here is the configuration in que…

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## [PMS keeps crashing every 18-20 minutes](https://forums.plex.tv/t/pms-keeps-crashing-every-18-20-minutes/899221)

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**Author:** [@rubeo](https://forums.plex.tv/u/rubeo)\
**Replies:** 3\
**Last updated:** [December 18, 2024, 6:49pm UTC](https://forums.plex.tv/t/pms-keeps-crashing-every-18-20-minutes/899221 "2024-12-18T18:49:23Z")

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Server Version#: 1.41.3.9314 Player Version#: iOS 8.44 My connection to PMS keeps dropping every 18 minutes or so when playing back a 1080p with TrueHD 7.1 audio that is transcoded to Flac. This happens on both iOS and…

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## [Reverting from custom to file metadata](https://forums.plex.tv/t/reverting-from-custom-to-file-metadata/899355)

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**Author:** [@wunderlong88](https://forums.plex.tv/u/wunderlong88)\
**Replies:** 2\
**Last updated:** [December 19, 2024, 5:47pm UTC](https://forums.plex.tv/t/reverting-from-custom-to-file-metadata/899355 "2024-12-19T17:47:18Z")

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I am using Plex Web and trying to undo some metadata on a group of Christmas songs. I have a Music library pointing to a folder of Christmas music. Sometime in the past I changed some of the fields in the edit to custo…

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## [Plex stuck on loading home page](https://forums.plex.tv/t/plex-stuck-on-loading-home-page/899312)

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**Author:** [@custmblt](https://forums.plex.tv/u/custmblt)\
**Replies:** 2\
**Last updated:** [December 19, 2024, 5:35pm UTC](https://forums.plex.tv/t/plex-stuck-on-loading-home-page/899312 "2024-12-19T17:35:43Z")

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Server Version#: 1.41.3.9314 Player Version#:10.24.1.12319 Home page not loading, tried all the usual tricks. This looks like the same problem from 2020. Only happens while connecting via remote through relay. Been wor…

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## [Plex Player warning me I'm connecting via Relay, not locally (hard-wired to synology)](https://forums.plex.tv/t/plex-player-warning-me-im-connecting-via-relay-not-locally-hard-wired-to-synology/898966)

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**Author:** [@bigwhoopdave](https://forums.plex.tv/u/bigwhoopdave)\
**Replies:** 12\
**Last updated:** [December 19, 2024, 2:53pm UTC](https://forums.plex.tv/t/plex-player-warning-me-im-connecting-via-relay-not-locally-hard-wired-to-synology/898966 "2024-12-19T14:53:11Z")

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Server Version#: 1.41.3.9292-bc7397402-x86\_64\_DSM7 Player Version#: 1.105.2.269-12a32491 MacOS (Sequoia 15.2) When I run Plex player on Mac, I get a popup telling me I’m not connected directly to the server (on my syn…

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## [Can't access my PMS](https://forums.plex.tv/t/cant-access-my-pms/899274)

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**Author:** [@Wallis-Family](https://forums.plex.tv/u/Wallis-Family)\
**Replies:** 3\
**Last updated:** [December 19, 2024, 1:33pm UTC](https://forums.plex.tv/t/cant-access-my-pms/899274 "2024-12-19T13:33:36Z")

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Hi, I’ve tried accessing my PMS from my Windows Laptop but have been hit with a loading screen now for almost 10 hours, I’ve reset my laptop & have checked if I can access my media from my TV apps (which I can) Have look…

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## [Unable to access Plex on WDPR2100, Configuration fails with URL not found](https://forums.plex.tv/t/unable-to-access-plex-on-wdpr2100-configuration-fails-with-url-not-found/899332)

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**Author:** [@andand](https://forums.plex.tv/u/andand)\
**Replies:** 0\
**Last updated:** [December 19, 2024, 10:36am UTC](https://forums.plex.tv/t/unable-to-access-plex-on-wdpr2100-configuration-fails-with-url-not-found/899332 "2024-12-19T10:36:23Z")

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Server Version#: 1.41.3.9314 Player Version#: Unable to configure my Plex Server on WDPR2100. Clicking on the configure button i get a new web page open titled “404 Not Found” and the message Not Found The requested…

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## [How can I cast the same video to 3 different Samsung tv (running plex client)](https://forums.plex.tv/t/how-can-i-cast-the-same-video-to-3-different-samsung-tv-running-plex-client/899251)

<div class="topic-metadata">

**Author:** [@i3390](https://forums.plex.tv/u/i3390)\
**Replies:** 4\
**Last updated:** [December 19, 2024, 9:36am UTC](https://forums.plex.tv/t/how-can-i-cast-the-same-video-to-3-different-samsung-tv-running-plex-client/899251 "2024-12-19T09:36:21Z")

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Server Version#: latest Player Version#: from Samsung app store I want to cast the same video (in sync) from my windows computer running plex media server to 3 different Samsung tv on the same network. When I hit cast…

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## [Can't download any video with quality other than Original](https://forums.plex.tv/t/cant-download-any-video-with-quality-other-than-original/891700)

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**Author:** [@WingDog](https://forums.plex.tv/u/WingDog)\
**Replies:** 5\
**Last updated:** [December 19, 2024, 5:33am UTC](https://forums.plex.tv/t/cant-download-any-video-with-quality-other-than-original/891700 "2024-12-19T05:33:06Z")

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Server Version#: Version 4.136.1 Player Version#:can’t find any info about the version. It’s the latest from AppStore. \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabl…

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