# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=244

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 245

---

## [Hardware transcoding (quicksync) not working](https://forums.plex.tv/t/hardware-transcoding-quicksync-not-working/898595)

<div class="topic-metadata">

**Author:** [@rickrolled](https://forums.plex.tv/u/rickrolled)\
**Replies:** 2\
**Last updated:** [December 18, 2024, 7:14pm UTC](https://forums.plex.tv/t/hardware-transcoding-quicksync-not-working/898595 "2024-12-18T19:14:55Z")

</div>

Server Version#: 1.41.3.9292 Player Version#: web 4.142.1 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> recently wiped my nas pc so i could do a fresh install o…

---

## [Wrong format? Impossible Plex update on Synology](https://forums.plex.tv/t/wrong-format-impossible-plex-update-on-synology/899237)

<div class="topic-metadata">

**Author:** [@lajos\_andrejkovics](https://forums.plex.tv/u/lajos_andrejkovics)\
**Replies:** 5\
**Last updated:** [December 18, 2024, 6:19pm UTC](https://forums.plex.tv/t/wrong-format-impossible-plex-update-on-synology/899237 "2024-12-18T18:19:15Z")

</div>

Server Version#: 1.41.0.8994 Hi all, it’s the 3rd update in line which I cannot install… usually, Plex puts that ‘up’ icon on the web interface, notifying about a new version available, you click it, download it and ins…

---

## [Server constantly disapearing... help please](https://forums.plex.tv/t/server-constantly-disapearing-help-please/899236)

<div class="topic-metadata">

**Author:** [@Zjerns](https://forums.plex.tv/u/Zjerns)\
**Replies:** 3\
**Last updated:** [December 18, 2024, 6:12pm UTC](https://forums.plex.tv/t/server-constantly-disapearing-help-please/899236 "2024-12-18T18:12:13Z")

</div>

Server Version#: 1.41.2.9200 Nvidia Shield software version: 9.1.1 Player Version#: I will see if i can add server logs once its up again, but heres the basics. I run a server on a Nvidia Shield. ever since the update…

---

## [Plex Quit Running](https://forums.plex.tv/t/plex-quit-running/899177)

<div class="topic-metadata">

**Author:** [@jlsohio76](https://forums.plex.tv/u/jlsohio76)\
**Replies:** 7\
**Last updated:** [December 18, 2024, 6:10pm UTC](https://forums.plex.tv/t/plex-quit-running/899177 "2024-12-18T18:10:15Z")

</div>

Server Version#:4.142.2 Player Version#: My plex media server quit running while I was listening to music on my plexamp app on my phone. I went to the server and it says my database is unavailable. I rebooted my window…

---

## [Shield TV server keeps going offline](https://forums.plex.tv/t/shield-tv-server-keeps-going-offline/896149)

<div class="topic-metadata">

**Author:** [@DST](https://forums.plex.tv/u/DST)\
**Replies:** 26\
**Last updated:** [December 17, 2024, 10:20am UTC](https://forums.plex.tv/t/shield-tv-server-keeps-going-offline/896149 "2024-12-17T10:20:00Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: 10.24.0.2257 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’m running an nvidia Shield TV Pro (2019) with an exte…

---

## [CD covers not displayed as squares when accessed via collection from home page](https://forums.plex.tv/t/cd-covers-not-displayed-as-squares-when-accessed-via-collection-from-home-page/899244)

<div class="topic-metadata">

**Author:** [@henrik\_450](https://forums.plex.tv/u/henrik_450)\
**Replies:** 0\
**Last updated:** [December 18, 2024, 2:07pm UTC](https://forums.plex.tv/t/cd-covers-not-displayed-as-squares-when-accessed-via-collection-from-home-page/899244 "2024-12-18T14:07:47Z")

</div>

Server Version#: 4.141.0 Player Version#: 4.141.0, Web version In my music library, I have defined a collection of CDs, and I configured the collection to be displayed on the home page. That is, the home pages contains…

---

## [Plex folder getting huge](https://forums.plex.tv/t/plex-folder-getting-huge/898658)

<div class="topic-metadata">

**Author:** [@max\_plexibility](https://forums.plex.tv/u/max_plexibility)\
**Replies:** 6\
**Last updated:** [December 18, 2024, 11:06am UTC](https://forums.plex.tv/t/plex-folder-getting-huge/898658 "2024-12-18T11:06:53Z")

</div>

Hi at all, why is my subfolder getting so big? Can I safely delete this? Best wishes

---

## [Unable to upload from WD NAS Drive](https://forums.plex.tv/t/unable-to-upload-from-wd-nas-drive/893868)

<div class="topic-metadata">

**Author:** [@IMBRINGINGPLEXIBACK](https://forums.plex.tv/u/IMBRINGINGPLEXIBACK)\
**Replies:** 37\
**Last updated:** [December 18, 2024, 1:56am UTC](https://forums.plex.tv/t/unable-to-upload-from-wd-nas-drive/893868 "2024-12-18T01:56:14Z")

</div>

Hello, I have been a Plex Pass member since 2021. I recently upgraded my Western Digital My Cloud NAS Drive from 4tb to 8tb. I have been able to connect it to my My Cloud Home account, and have also enabled and config…

---

## [Cannot find library since changing modem/router](https://forums.plex.tv/t/cannot-find-library-since-changing-modem-router/899192)

<div class="topic-metadata">

**Author:** [@thetruitts1](https://forums.plex.tv/u/thetruitts1)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 1:02am UTC](https://forums.plex.tv/t/cannot-find-library-since-changing-modem-router/899192 "2024-12-18T01:02:32Z")

</div>

Server Version#: Player Version#: I recently got a new modem which my hard drive with my library attaches to. I can no longer access the files or see the DLNA server. can anyone help me please? I have a Cloudmesh Gatew…

---

## [TV Shows Library organized by alphabetized folders, is it supported?](https://forums.plex.tv/t/tv-shows-library-organized-by-alphabetized-folders-is-it-supported/899176)

<div class="topic-metadata">

**Author:** [@seanpv](https://forums.plex.tv/u/seanpv)\
**Replies:** 2\
**Last updated:** [December 17, 2024, 9:10pm UTC](https://forums.plex.tv/t/tv-shows-library-organized-by-alphabetized-folders-is-it-supported/899176 "2024-12-17T21:10:56Z")

</div>

Server Version#: Version 1.41.3.9314 Player Version#: I have my Movie library organized this way and it works no prob. I found the time to finally work on my TV shows library and decided to use the same method to organ…

---

## [Plex Media Server shutting down](https://forums.plex.tv/t/plex-media-server-shutting-down/897749)

<div class="topic-metadata">

**Author:** [@lukenbaugh](https://forums.plex.tv/u/lukenbaugh)\
**Replies:** 6\
**Last updated:** [December 17, 2024, 7:16pm UTC](https://forums.plex.tv/t/plex-media-server-shutting-down/897749 "2024-12-17T19:16:21Z")

</div>

New issue with Plex Media Server. Load the program, but then it shuts down. Please review debug file. Thank You Server Version#:1.41.3 plex debug 12 01 24.txt (279.4 KB) \<If providing server logs please do NOT turn o…

---

## [Intel Arc GPU transcoding - discussion](https://forums.plex.tv/t/intel-arc-gpu-transcoding-discussion/881952)

<div class="topic-metadata">

**Author:** [@math4706](https://forums.plex.tv/u/math4706)\
**Replies:** 36\
**Last updated:** [December 17, 2024, 6:05pm UTC](https://forums.plex.tv/t/intel-arc-gpu-transcoding-discussion/881952 "2024-12-17T18:05:11Z")

</div>

Hi there I noticed it today, that Hardware acceleration is not working with Intel ARc380 on my Arch Linux Server. PMS is installed “bare metal” no docker or VM. I am non version 1.40.3.8555. With tone mapping deactivated…

---

## [Match and Fix Match window not opening](https://forums.plex.tv/t/match-and-fix-match-window-not-opening/578984)

<div class="topic-metadata">

**Author:** [@sabertooth990](https://forums.plex.tv/u/sabertooth990)\
**Replies:** 26\
**Last updated:** [December 17, 2024, 4:48pm UTC](https://forums.plex.tv/t/match-and-fix-match-window-not-opening/578984 "2024-12-17T16:48:19Z")

</div>

Server Version#: 1.19.2.2673-776106bc6 Player Version#: 4.22.3 So I am having intermittent issues where I am having to manually match and fix matches for movies in my library, but when I click on “Match” or “Fix Matc…

---

## [Server randomly becomes unavailable](https://forums.plex.tv/t/server-randomly-becomes-unavailable/899158)

<div class="topic-metadata">

**Author:** [@Aeropars](https://forums.plex.tv/u/Aeropars)\
**Replies:** 0\
**Last updated:** [December 17, 2024, 4:24pm UTC](https://forums.plex.tv/t/server-randomly-becomes-unavailable/899158 "2024-12-17T16:24:23Z")

</div>

Server Version#: 1.41.3.9292 Player Version#: tvOS & LG TV Plex Media Server Logs\_2024-12-17\_16-16-45.zip (2.6 MB) Hi all, Plex has been fine for years then all of a sudden i’m having a problem wherby when playing a…

---

## [Remote Access works/notworking depending on file](https://forums.plex.tv/t/remote-access-works-notworking-depending-on-file/898563)

<div class="topic-metadata">

**Author:** [@MMK123](https://forums.plex.tv/u/MMK123)\
**Replies:** 24\
**Last updated:** [December 17, 2024, 9:52am UTC](https://forums.plex.tv/t/remote-access-works-notworking-depending-on-file/898563 "2024-12-17T09:52:48Z")

</div>

Server Version#: 1.41.2.9200 on Synology DS923+ Player Version# Android 10.24.0.2257 I migrated from my old Synology to a new DS923+. All works fine, even remote access on my android device. I added new files and espec…

---

## [Remote Access Setup](https://forums.plex.tv/t/remote-access-setup/898919)

<div class="topic-metadata">

**Author:** [@wandering44](https://forums.plex.tv/u/wandering44)\
**Replies:** 5\
**Last updated:** [December 17, 2024, 6:18am UTC](https://forums.plex.tv/t/remote-access-setup/898919 "2024-12-17T06:18:13Z")

</div>

So i am super fresh at this. i have read alot of the blogs and forums and am still stuck. I have a dedicated PC with windows 11 for my server i have created a static IP for that computer I have tried to forward the P…

---

## [Win10 to linux migration](https://forums.plex.tv/t/win10-to-linux-migration/899088)

<div class="topic-metadata">

**Author:** [@jeclutt](https://forums.plex.tv/u/jeclutt)\
**Replies:** 3\
**Last updated:** [December 17, 2024, 1:41am UTC](https://forums.plex.tv/t/win10-to-linux-migration/899088 "2024-12-17T01:41:03Z")

</div>

I’m in the process of migrating my win10 based setup to a headless debian 12 box (dedicated). there’s plenty out there talking about metadata and how easy it is… does that all include the artwork and user profiles/acc…

---

## [Movies not loading - wont stop buffering](https://forums.plex.tv/t/movies-not-loading-wont-stop-buffering/899085)

<div class="topic-metadata">

**Author:** [@sammounce](https://forums.plex.tv/u/sammounce)\
**Replies:** 12\
**Last updated:** [December 17, 2024, 12:55am UTC](https://forums.plex.tv/t/movies-not-loading-wont-stop-buffering/899085 "2024-12-17T00:55:46Z")

</div>

Server Version#: 1.41.3.9292 Player Version#: 4.142.2 Im using an old Dell optiplex as my server. its been working fine for a year until this weekend. My dad texted me and said the server was down. i logged in on my ph…

---

## [Moved Plex Media server to older version to keep system from crashing](https://forums.plex.tv/t/moved-plex-media-server-to-older-version-to-keep-system-from-crashing/897794)

<div class="topic-metadata">

**Author:** [@lukenbaugh](https://forums.plex.tv/u/lukenbaugh)\
**Replies:** 27\
**Last updated:** [December 16, 2024, 10:40pm UTC](https://forums.plex.tv/t/moved-plex-media-server-to-older-version-to-keep-system-from-crashing/897794 "2024-12-16T22:40:38Z")

</div>

Server Version#:1.41.1 Player Version#: I moved to an older version of Plex Media Server and corrected the server from shutting down randomly.

---

## [Plex Server keeps crashing since update to 1.41.3.9292](https://forums.plex.tv/t/plex-server-keeps-crashing-since-update-to-1-41-3-9292/898668)

<div class="topic-metadata">

**Author:** [@seansarre](https://forums.plex.tv/u/seansarre)\
**Replies:** 17\
**Last updated:** [December 16, 2024, 9:58pm UTC](https://forums.plex.tv/t/plex-server-keeps-crashing-since-update-to-1-41-3-9292/898668 "2024-12-16T21:58:22Z")

</div>

Server Version#:1.41.3.9292 Plex Media Server Logs\_2024-12-12\_11-46-06.zip (3.7 MB) Player Version#:Plex auto-updated to the latest version as above and now keeps crashing

---

## [Plex Media Server Hangs on Initializing](https://forums.plex.tv/t/plex-media-server-hangs-on-initializing/898899)

<div class="topic-metadata">

**Author:** [@illegalgardener](https://forums.plex.tv/u/illegalgardener)\
**Replies:** 41\
**Last updated:** [December 16, 2024, 8:55pm UTC](https://forums.plex.tv/t/plex-media-server-hangs-on-initializing/898899 "2024-12-16T20:55:33Z")

</div>

Server Version#:v.1.41.3.9292-bc7397402 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi. Tried to relocate an existing, working Win deploymen…

---

## [Unmatched tracks/albums - Does Sonic analysis populate genres/moods/styles,should we manually do it?](https://forums.plex.tv/t/unmatched-tracks-albums-does-sonic-analysis-populate-genres-moods-styles-should-we-manually-do-it/897764)

<div class="topic-metadata">

**Author:** [@scrollop](https://forums.plex.tv/u/scrollop)\
**Replies:** 29\
**Last updated:** [December 16, 2024, 5:40pm UTC](https://forums.plex.tv/t/unmatched-tracks-albums-does-sonic-analysis-populate-genres-moods-styles-should-we-manually-do-it/897764 "2024-12-16T17:40:45Z")

</div>

I have 400 EPs/singles/albums that I can’t match or find in Plex, allmusic, discogs. Does Sonic analysis populate genres/styles/moods, or does it do it’s own analysis and create hidden style/mood info and radio stations…

---

## [Playback randomly drops locally and remotely](https://forums.plex.tv/t/playback-randomly-drops-locally-and-remotely/896045)

<div class="topic-metadata">

**Author:** [@Lionheart4G](https://forums.plex.tv/u/Lionheart4G)\
**Replies:** 8\
**Last updated:** [December 16, 2024, 5:25pm UTC](https://forums.plex.tv/t/playback-randomly-drops-locally-and-remotely/896045 "2024-12-16T17:25:35Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: Web Posted on the Discord with no help… I’ve been having this issue for a while, but it seems to have gotten worse in the past few updates. It applies to multiple media ty…

---

## [I can No longer Access or even Create a Plex Server On my Account?](https://forums.plex.tv/t/i-can-no-longer-access-or-even-create-a-plex-server-on-my-account/898140)

<div class="topic-metadata">

**Author:** [@StormRegalia](https://forums.plex.tv/u/StormRegalia)\
**Replies:** 8\
**Last updated:** [December 16, 2024, 3:35pm UTC](https://forums.plex.tv/t/i-can-no-longer-access-or-even-create-a-plex-server-on-my-account/898140 "2024-12-16T15:35:48Z")

</div>

Server Version#:1.41.0.8994-f2c27da23 Player Version#: ? I can’t provide server logs or debug logs, but I do have three server logs that I found in the directories from my PC and NAS server. I hope they help. NAS Serv…

---

## [MKV Codec missing on Truenas server?](https://forums.plex.tv/t/mkv-codec-missing-on-truenas-server/899030)

<div class="topic-metadata">

**Author:** [@Dick\_Waggles](https://forums.plex.tv/u/Dick_Waggles)\
**Replies:** 2\
**Last updated:** [December 16, 2024, 3:30pm UTC](https://forums.plex.tv/t/mkv-codec-missing-on-truenas-server/899030 "2024-12-16T15:30:07Z")

</div>

Server Version#: 1.41.3.9292 Player Version#: Recently spun up a new NAS on Truenas/HexOS and installed plex onto it and moved some stuff over for testing. For whatever reason MKV files refuse to run and I get “conver…

---

## [Some remote networks unable to stream media on any device, despite having ample bandwidth](https://forums.plex.tv/t/some-remote-networks-unable-to-stream-media-on-any-device-despite-having-ample-bandwidth/898894)

<div class="topic-metadata">

**Author:** [@jimmygrush](https://forums.plex.tv/u/jimmygrush)\
**Replies:** 8\
**Last updated:** [December 15, 2024, 7:36pm UTC](https://forums.plex.tv/t/some-remote-networks-unable-to-stream-media-on-any-device-despite-having-ample-bandwidth/898894 "2024-12-15T19:36:50Z")

</div>

Server Version#: 4.142.2 Player Version#: N/A - Multiple clients running latest version I’m looking for help trying to troubleshoot some strange connectivity issues that a few of my users are experiencing. I don’t thin…

---

## [Can't see mounted Library](https://forums.plex.tv/t/cant-see-mounted-library/898924)

<div class="topic-metadata">

**Author:** [@how973](https://forums.plex.tv/u/how973)\
**Replies:** 2\
**Last updated:** [December 15, 2024, 7:20pm UTC](https://forums.plex.tv/t/cant-see-mounted-library/898924 "2024-12-15T19:20:03Z")

</div>

Server Version#: 1.41.2.9200=70009200 Player Version#: irrelevant Hello, I have media files stored on a USB drive attached to a Windows 10 PC. I configured the directory for sharing. I mount that directory on the Sy…

---

## [Trying to move server from Synology to Windows](https://forums.plex.tv/t/trying-to-move-server-from-synology-to-windows/898972)

<div class="topic-metadata">

**Author:** [@WallyOPD](https://forums.plex.tv/u/WallyOPD)\
**Replies:** 0\
**Last updated:** [December 15, 2024, 6:58pm UTC](https://forums.plex.tv/t/trying-to-move-server-from-synology-to-windows/898972 "2024-12-15T18:58:50Z")

</div>

Server Version#: 1.41.3.9292 Player Version#: n/a I’m trying to follow the instructions here: https://support.plex.tv/articles/201370363-move-an-install-to-another-system/ But what I’m experiencing on my Windows box d…

---

## [TV shows not showing up correctly](https://forums.plex.tv/t/tv-shows-not-showing-up-correctly/898876)

<div class="topic-metadata">

**Author:** [@bsrngeorge](https://forums.plex.tv/u/bsrngeorge)\
**Replies:** 9\
**Last updated:** [December 15, 2024, 6:25pm UTC](https://forums.plex.tv/t/tv-shows-not-showing-up-correctly/898876 "2024-12-15T18:25:53Z")

</div>

Server Version#: 4.141.0 Player Version#: First let me say I have been using PLEX since it was first released and i have never had an issue with it, until now, and i cannot figure out what is going on, Just setting up…

---

## [1.41.3.9292 update for Shield TV](https://forums.plex.tv/t/1-41-3-9292-update-for-shield-tv/898606)

<div class="topic-metadata">

**Author:** [@tmanbez](https://forums.plex.tv/u/tmanbez)\
**Replies:** 4\
**Last updated:** [December 15, 2024, 6:12pm UTC](https://forums.plex.tv/t/1-41-3-9292-update-for-shield-tv/898606 "2024-12-15T18:12:24Z")

</div>

Server Version#: 1.41.2.9200 Can any Shield TV users share their experience with the new 1.41.3.9292 update? Does it indeed clear up the issue with the server spontaneously going offline on version 1.41.2.9200?

[Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=243)

[Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=245)
