# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=245

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 246

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## [Plex deletes folder after removing last available episode for Series](https://forums.plex.tv/t/plex-deletes-folder-after-removing-last-available-episode-for-series/898958)

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**Author:** [@Breikers](https://forums.plex.tv/u/Breikers)\
**Replies:** 6\
**Last updated:** [December 15, 2024, 5:40pm UTC](https://forums.plex.tv/t/plex-deletes-folder-after-removing-last-available-episode-for-series/898958 "2024-12-15T17:40:18Z")

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Hi, recently Plex deletes the source folder after removing the latest available episode. This is a problem since I use Sonarr to download new episodes. This will fail because the series folder is missing on the server. T…

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## [PMS on NVIDIA Shield Pro Unable to connect securely / atall](https://forums.plex.tv/t/pms-on-nvidia-shield-pro-unable-to-connect-securely-atall/898956)

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**Author:** [@matthe9874](https://forums.plex.tv/u/matthe9874)\
**Replies:** 2\
**Last updated:** [December 15, 2024, 4:07pm UTC](https://forums.plex.tv/t/pms-on-nvidia-shield-pro-unable-to-connect-securely-atall/898956 "2024-12-15T16:07:19Z")

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Server Version#: v1.41.2.9200 Player Version#: 4.142.2 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Until maybe 2 months ago everything was perfect. Then as if…

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## [High CPU Utilization 1.41.3](https://forums.plex.tv/t/high-cpu-utilization-1-41-3/898832)

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**Author:** [@mshorey](https://forums.plex.tv/u/mshorey)\
**Replies:** 2\
**Last updated:** [December 15, 2024, 3:47pm UTC](https://forums.plex.tv/t/high-cpu-utilization-1-41-3/898832 "2024-12-15T15:47:29Z")

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I’m not sure if anyone else is experiencing this but I’ve been trying to track an issue with my server since upgrading to 1.41.3. I do HW transcoding to a quadro p2000 and that works fine and dandy. But seemingly rando…

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## [Where are the transponder lists for TV stored on Synology NAS install](https://forums.plex.tv/t/where-are-the-transponder-lists-for-tv-stored-on-synology-nas-install/898950)

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**Author:** [@ndalking1](https://forums.plex.tv/u/ndalking1)\
**Replies:** 0\
**Last updated:** [December 15, 2024, 2:44pm UTC](https://forums.plex.tv/t/where-are-the-transponder-lists-for-tv-stored-on-synology-nas-install/898950 "2024-12-15T14:44:01Z")

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Hello, im hoping someone can help me locate the transponder lists for Plex server installed on my Synology NAS. I cant seem to find them & want to update the satellite transponder lists? Thanks.

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## [TV Extras naming](https://forums.plex.tv/t/tv-extras-naming/898854)

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**Author:** [@ade\_m](https://forums.plex.tv/u/ade_m)\
**Replies:** 11\
**Last updated:** [December 15, 2024, 1:48pm UTC](https://forums.plex.tv/t/tv-extras-naming/898854 "2024-12-15T13:48:46Z")

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Server Version#: 4.142.2 I’m trying to figure out why Plex is ignoring some of the extras I have for TV shows. The Library type is TV shows, the scanner is Plex TV Series, the Agent: Plex Series. The 2 test episodes t…

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## [Cannot initialize server, user not authorized](https://forums.plex.tv/t/cannot-initialize-server-user-not-authorized/889240)

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**Author:** [@ccalinescu](https://forums.plex.tv/u/ccalinescu)\
**Replies:** 7\
**Last updated:** [December 15, 2024, 8:18am UTC](https://forums.plex.tv/t/cannot-initialize-server-user-not-authorized/889240 "2024-12-15T08:18:48Z")

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Server Version#: 1.41.0.8992-8463ad060 I am trying to install Plex Media Server on a new machine. When running the server for the first time I get this: https://app.plex.tv/desktop/#!/server/946cf18e910ae1bbf56b056fba…

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## [Random TV items in 'Continue Watching'](https://forums.plex.tv/t/random-tv-items-in-continue-watching/898788)

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**Author:** [@Kehkou](https://forums.plex.tv/u/Kehkou)\
**Replies:** 6\
**Last updated:** [December 15, 2024, 4:45am UTC](https://forums.plex.tv/t/random-tv-items-in-continue-watching/898788 "2024-12-15T04:45:40Z")

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Server Version#: Latest public Player Version#: any From time to time, a random TV item will be pushed into ‘continue watching’, usually episodes of the same few TV shows (such as How it’s Made or three seperate Sonic …

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## [Can't access my Plex Server anymore](https://forums.plex.tv/t/cant-access-my-plex-server-anymore/898912)

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**Author:** [@AntaresX23](https://forums.plex.tv/u/AntaresX23)\
**Replies:** 1\
**Last updated:** [December 15, 2024, 4:43am UTC](https://forums.plex.tv/t/cant-access-my-plex-server-anymore/898912 "2024-12-15T04:43:55Z")

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Hi, So I run my Plex Server on a Ubuntu Server 24.04.1 LTS VM running on my ISP Box. It was working fine, but I don’t know why but since this evening I can’t access my server anymore. The VM is running, I have Cockpit…

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## [Scanning keeps getting stuck](https://forums.plex.tv/t/scanning-keeps-getting-stuck/898904)

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**Author:** [@dylannicholson135](https://forums.plex.tv/u/dylannicholson135)\
**Replies:** 1\
**Last updated:** [December 15, 2024, 2:35am UTC](https://forums.plex.tv/t/scanning-keeps-getting-stuck/898904 "2024-12-15T02:35:32Z")

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Server Version#: 1.14.3.9292 (windows 11) Player Version#: N/A I’m trying to catalog all my music (a fair bit, over 32 Gb, but not crazy huge), and just can’t seem to get Plex Media Server to correctly scan it all. I …

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## [Playback fails with external vobsub subtitles enabled](https://forums.plex.tv/t/playback-fails-with-external-vobsub-subtitles-enabled/885899)

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**Author:** [@mcreis](https://forums.plex.tv/u/mcreis)\
**Replies:** 5\
**Last updated:** [December 15, 2024, 2:40am UTC](https://forums.plex.tv/t/playback-fails-with-external-vobsub-subtitles-enabled/885899 "2024-12-15T02:40:31Z")

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Server Version#: 1.40.5.8897 - Running on OSX 14.6.1 and a M2 Mac Mini Player Version#: 4.136.0 Web Client - Chrome on Windows 11. Update: Still exists in 1.41.0.8930 Plex\_Subtitle\_Logs.zip (6.0 KB) Failure Mode: O…

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## [Migrating Plex to a new location- how do I preserve the metadata & "watched" counts](https://forums.plex.tv/t/migrating-plex-to-a-new-location-how-do-i-preserve-the-metadata-watched-counts/898398)

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**Author:** [@cappy2112](https://forums.plex.tv/u/cappy2112)\
**Replies:** 16\
**Last updated:** [December 15, 2024, 12:59am UTC](https://forums.plex.tv/t/migrating-plex-to-a-new-location-how-do-i-preserve-the-metadata-watched-counts/898398 "2024-12-15T00:59:46Z")

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Server Version#: 1.41.2.9200.72009200 (Synology) Player Version#: 8.43 (iadOS) Hi I am reorganizing my Synology NAS and want to erase all data and change the Volumes & Folder structure. I’ve already backed up the movi…

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## [Plex Media Server](https://forums.plex.tv/t/plex-media-server/898868)

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**Author:** [@shlomit\_hiller\_gmail\_com](https://forums.plex.tv/u/shlomit_hiller_gmail_com)\
**Replies:** 8\
**Last updated:** [December 14, 2024, 9:16pm UTC](https://forums.plex.tv/t/plex-media-server/898868 "2024-12-14T21:16:03Z")

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After having some problems with the server, I’m trying to reconnect the folders on my computer to Plex. Right now Plex doesn’t recognize what’s inside the existing folders (movies) so I’m trying to add new folders with t…

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## [Cannot access Plex Server on QNAP NAS (TS-251+)](https://forums.plex.tv/t/cannot-access-plex-server-on-qnap-nas-ts-251/898796)

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**Author:** [@arthornicroft](https://forums.plex.tv/u/arthornicroft)\
**Replies:** 1\
**Last updated:** [December 14, 2024, 7:43pm UTC](https://forums.plex.tv/t/cannot-access-plex-server-on-qnap-nas-ts-251/898796 "2024-12-14T19:43:40Z")

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Server Version#: Player Version#: 1.41.3 I cannot view any Plex Movies and TV Shows except on my own home network, whilst at home. If I am at any other location, they are listed however cannot be viewed. Ever. I have …

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## [Movies not being recognised](https://forums.plex.tv/t/movies-not-being-recognised/897900)

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**Author:** [@Dr-Phibes](https://forums.plex.tv/u/Dr-Phibes)\
**Replies:** 10\
**Last updated:** [December 14, 2024, 7:35pm UTC](https://forums.plex.tv/t/movies-not-being-recognised/897900 "2024-12-14T19:35:10Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi I’m havingproblems with some movie files not being added to my library despit…

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## [Plex Server keeps crashing since update to 1.41.3.9292](https://forums.plex.tv/t/plex-server-keeps-crashing-since-update-to-1-41-3-9292/898695)

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**Author:** [@plexuser510](https://forums.plex.tv/u/plexuser510)\
**Replies:** 4\
**Last updated:** [December 14, 2024, 5:51pm UTC](https://forums.plex.tv/t/plex-server-keeps-crashing-since-update-to-1-41-3-9292/898695 "2024-12-14T17:51:34Z")

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Server Version#:1.41.3.9292 I am running into an issue with this version. When I start my server it comes up without issue but when i try to get to the GUI on my windows PC the server crashes. No errors. I am trying to …

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## [How to prevent PMS from deleting data after large movie upgrade](https://forums.plex.tv/t/how-to-prevent-pms-from-deleting-data-after-large-movie-upgrade/898800)

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**Author:** [@aquafunk](https://forums.plex.tv/u/aquafunk)\
**Replies:** 7\
**Last updated:** [December 14, 2024, 4:04pm UTC](https://forums.plex.tv/t/how-to-prevent-pms-from-deleting-data-after-large-movie-upgrade/898800 "2024-12-14T16:04:36Z")

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Server Version#: latest as of 12/13/24 Unraid Version# 6.12.14 I can’t provide lots of info because PMS is stopped and I can’t turn it on. I recently started upgrading (the dusty parts of) my library to higher bitrate…

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## [Cannot Claim Server](https://forums.plex.tv/t/cannot-claim-server/898532)

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**Author:** [@mgriffin3083](https://forums.plex.tv/u/mgriffin3083)\
**Replies:** 1\
**Last updated:** [December 14, 2024, 2:57pm UTC](https://forums.plex.tv/t/cannot-claim-server/898532 "2024-12-14T14:57:05Z")

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Server Version#: Version 1.41.2.9200 Player Version#: Version 4.140.0 Plex Media Server Logs\_2024-12-10\_18-50-15.zip (677.3 KB) \<If providing server logs please do NOT turn on verbose logging, only debug logging shoul…

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## [Getting error when clicking specific title on Watchlist](https://forums.plex.tv/t/getting-error-when-clicking-specific-title-on-watchlist/898649)

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**Author:** [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Replies:** 1\
**Last updated:** [December 14, 2024, 9:57am UTC](https://forums.plex.tv/t/getting-error-when-clicking-specific-title-on-watchlist/898649 "2024-12-14T09:57:44Z")

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Not sure if the problem is with my server and my metadata, or with Plex. When clicking this specific title on the Watchlist it gives an error on the browser and android app. Everything else works fine. I have removed and…

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## [Vanilla server in TrueNAS ok. Loading my configuration causes a crash](https://forums.plex.tv/t/vanilla-server-in-truenas-ok-loading-my-configuration-causes-a-crash/898844)

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**Author:** [@Anderstn](https://forums.plex.tv/u/Anderstn)\
**Replies:** 0\
**Last updated:** [December 14, 2024, 9:01am UTC](https://forums.plex.tv/t/vanilla-server-in-truenas-ok-loading-my-configuration-causes-a-crash/898844 "2024-12-14T09:01:51Z")

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TrueNAS Version: ElectricEel-24.10.0.2 Server Version#: I don’t know because the server fails to start and it’s not configurable in the Docker image Player Version#: Not relevant as the server crashes Docker Version#:…

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## ["Your changes could not be saved." Again (edit metadata)](https://forums.plex.tv/t/your-changes-could-not-be-saved-again-edit-metadata/898633)

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**Author:** [@nowhere99](https://forums.plex.tv/u/nowhere99)\
**Replies:** 4\
**Last updated:** [December 14, 2024, 6:49am UTC](https://forums.plex.tv/t/your-changes-could-not-be-saved-again-edit-metadata/898633 "2024-12-14T06:49:13Z")

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Version 1.41.3.9292 Running in docker, privileged file/folder permissions are fine I’ve seen this reported over and over again since 2016 (at least) and never a solution. Once again, I’m unable to manually edit the me…

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## [Server won't open on Mac mini m4](https://forums.plex.tv/t/server-wont-open-on-mac-mini-m4/897606)

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**Author:** [@jeffreywillert\_gmail\_com](https://forums.plex.tv/u/jeffreywillert_gmail_com)\
**Replies:** 5\
**Last updated:** [December 14, 2024, 1:50am UTC](https://forums.plex.tv/t/server-wont-open-on-mac-mini-m4/897606 "2024-12-14T01:50:36Z")

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Server Version#:v.1.41.2.9200-c6bbc1b53 November 13, 2024 Player Version#:v.1.105.1.257-3bc35ab9 November 22, 2024 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>…

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## [Lost connection to server](https://forums.plex.tv/t/lost-connection-to-server/898824)

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**Author:** [@sundanceTV](https://forums.plex.tv/u/sundanceTV)\
**Replies:** 1\
**Last updated:** [December 14, 2024, 1:49am UTC](https://forums.plex.tv/t/lost-connection-to-server/898824 "2024-12-14T01:49:31Z")

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PLEX for some reason can not find the server, on the HTPC PLEX is installed on or remotely from other computers or Android TB boxes on the network. I didn’t set PLEX up so I am not a PLEX guru. Where do I go in PLEX or o…

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## [Latest PMS 1.41 manual install fails on DSM 7.2.2](https://forums.plex.tv/t/latest-pms-1-41-manual-install-fails-on-dsm-7-2-2/898791)

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**Author:** [@spen916](https://forums.plex.tv/u/spen916)\
**Replies:** 5\
**Last updated:** [December 14, 2024, 12:17am UTC](https://forums.plex.tv/t/latest-pms-1-41-manual-install-fails-on-dsm-7-2-2/898791 "2024-12-14T00:17:53Z")

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DSM Version#: 7.2.2-72806 PMS installer version: 1.41.3-9292-72009292 After updating to DSM 7.2.2 my Plex broke. Per other posts in this forum, I uninstalled Plex (did not delete my Plex Media Library) and then manuall…

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## [The file associated with this item is not accessible by the server](https://forums.plex.tv/t/the-file-associated-with-this-item-is-not-accessible-by-the-server/898134)

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**Author:** [@Bijou\_Theater](https://forums.plex.tv/u/Bijou_Theater)\
**Replies:** 6\
**Last updated:** [December 13, 2024, 7:37pm UTC](https://forums.plex.tv/t/the-file-associated-with-this-item-is-not-accessible-by-the-server/898134 "2024-12-13T19:37:10Z")

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Server Version#:4.140.0 Player Version#: Debug: "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36 Edg/131.0.0.0", "browser": { "plat…

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## [How to start detecting Intros in TV Shows?](https://forums.plex.tv/t/how-to-start-detecting-intros-in-tv-shows/897546)

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**Author:** [@mkummer](https://forums.plex.tv/u/mkummer)\
**Replies:** 10\
**Last updated:** [December 13, 2024, 4:05pm UTC](https://forums.plex.tv/t/how-to-start-detecting-intros-in-tv-shows/897546 "2024-12-13T16:05:46Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello - I installed all my tv series on a new NAS server and lost all my Intros.…

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## [Plex Music Agent doesn't show all tracks of an album](https://forums.plex.tv/t/plex-music-agent-doesnt-show-all-tracks-of-an-album/896644)

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**Author:** [@eti](https://forums.plex.tv/u/eti)\
**Replies:** 4\
**Last updated:** [December 13, 2024, 3:51pm UTC](https://forums.plex.tv/t/plex-music-agent-doesnt-show-all-tracks-of-an-album/896644 "2024-12-13T15:51:39Z")

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Server Version#: 1.41.2.9200 Player Version#: 1.104.0.241-2164c90a I’m running Plex Media Server on my QNAP NAS. There I store all my music like /Interpret/Album/Tracks. All music files are in .wav format. My problem …

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## [PMS CreditsDetectionManager - daily - performing same task on same media](https://forums.plex.tv/t/pms-creditsdetectionmanager-daily-performing-same-task-on-same-media/898779)

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**Author:** [@lexuu](https://forums.plex.tv/u/lexuu)\
**Replies:** 0\
**Last updated:** [December 13, 2024, 3:43pm UTC](https://forums.plex.tv/t/pms-creditsdetectionmanager-daily-performing-same-task-on-same-media/898779 "2024-12-13T15:43:48Z")

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Server Version#: 1.41.3.9292 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> For the last few days I have noticed high CPU usage on the machine …

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## [Migration of Sonic Analysis Metadata](https://forums.plex.tv/t/migration-of-sonic-analysis-metadata/898708)

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**Author:** [@benusaf](https://forums.plex.tv/u/benusaf)\
**Replies:** 4\
**Last updated:** [December 13, 2024, 3:02pm UTC](https://forums.plex.tv/t/migration-of-sonic-analysis-metadata/898708 "2024-12-13T15:02:19Z")

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Server Version#: 1.41.2.9200 Due to intermittent HD failure, I’ll be needing to reinstall my OS, which of course also means reinstalling Plex. My Libraries are on an external drive so I can easily point the new Plex ins…

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## [Live TV not using hardware encoding](https://forums.plex.tv/t/live-tv-not-using-hardware-encoding/898645)

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**Author:** [@kd6icz](https://forums.plex.tv/u/kd6icz)\
**Replies:** 1\
**Last updated:** [December 13, 2024, 2:58pm UTC](https://forums.plex.tv/t/live-tv-not-using-hardware-encoding/898645 "2024-12-13T14:58:07Z")

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Server Version#: 1.41.3.9292 Player Version#: Roku 7.29.15.9736 I just updated everything tonight. PMS and Roku client to see how things are going. I know going forward all MPEG2TS will be software decoded. But my se…

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## [Media Server went down / can't start it](https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752)

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**Author:** [@archie\_n](https://forums.plex.tv/u/archie_n)\
**Replies:** 2\
**Last updated:** [December 13, 2024, 1:54pm UTC](https://forums.plex.tv/t/media-server-went-down-cant-start-it/898752 "2024-12-13T13:54:42Z")

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I’m puzzled. I’ve been running Plex smoothly on a Mac Mini 2010 High Sierra (yes, I know it’s quite old, but it worked flawlessly) until yesterday when the server suddenly wasn’t available anymore. When I try to start …

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