# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=250

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 251

---

## [Grant Library Access to myself failed error 422](https://forums.plex.tv/t/grant-library-access-to-myself-failed-error-422/896036)

<div class="topic-metadata">

**Author:** [@bonnie9994](https://forums.plex.tv/u/bonnie9994)\
**Replies:** 1\
**Last updated:** [December 6, 2024, 6:40am UTC](https://forums.plex.tv/t/grant-library-access-to-myself-failed-error-422/896036 "2024-12-06T06:40:18Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: 4.141.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello, I am trying to transfer music from my PC to my iPhon…

---

## [Matching issue V the original series and V the final battle episodes](https://forums.plex.tv/t/matching-issue-v-the-original-series-and-v-the-final-battle-episodes/896985)

<div class="topic-metadata">

**Author:** [@Blackomne](https://forums.plex.tv/u/Blackomne)\
**Replies:** 3\
**Last updated:** [December 5, 2024, 11:36pm UTC](https://forums.plex.tv/t/matching-issue-v-the-original-series-and-v-the-final-battle-episodes/896985 "2024-12-05T23:36:30Z")

</div>

Server Version#: Version 1.41.2.9200 Player Version#: Version 4.142.1 The classic TV series V the original series and V the final battle episodes do not match up when the tv series is added. The tv series will match …

---

## [How to export music playlists?](https://forums.plex.tv/t/how-to-export-music-playlists/898006)

<div class="topic-metadata">

**Author:** [@Cadern](https://forums.plex.tv/u/Cadern)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 11:32pm UTC](https://forums.plex.tv/t/how-to-export-music-playlists/898006 "2024-12-05T23:32:29Z")

</div>

I’m making the move to a FOSS media server as I don’t want to use Plex any more and I want to be able to export my music playlists from Plex as I have about 30 with ~1,000 songs each. Tautulli doesn’t seem to work so is …

---

## [ViewStateSync process does not run properly](https://forums.plex.tv/t/viewstatesync-process-does-not-run-properly/892566)

<div class="topic-metadata">

**Author:** [@jean\_francois](https://forums.plex.tv/u/jean_francois)\
**Replies:** 11\
**Last updated:** [December 5, 2024, 6:16pm UTC](https://forums.plex.tv/t/viewstatesync-process-does-not-run-properly/892566 "2024-12-05T18:16:34Z")

</div>

Server Version#: 1.41.0.8994 Version: Docker, arm64 Hardware: Raspberry Pi 4 Hello, My Plex instance refuse to sync any content since Aug 21st 2024. Scrobbles are not registered to my Plex profile, and it won’t sync …

---

## [Re-seting up after hard drive falure](https://forums.plex.tv/t/re-seting-up-after-hard-drive-falure/897992)

<div class="topic-metadata">

**Author:** [@rc3home\_gmail\_com](https://forums.plex.tv/u/rc3home_gmail_com)\
**Replies:** 0\
**Last updated:** [December 5, 2024, 4:39pm UTC](https://forums.plex.tv/t/re-seting-up-after-hard-drive-falure/897992 "2024-12-05T16:39:01Z")

</div>

i am using linux mint and am trying to get the reloaded and updated server to show up on plex tv or any where for that matter thank for any help Tim

---

## [Your Home Screen is empty](https://forums.plex.tv/t/your-home-screen-is-empty/897057)

<div class="topic-metadata">

**Author:** [@sjtsnix](https://forums.plex.tv/u/sjtsnix)\
**Replies:** 3\
**Last updated:** [December 5, 2024, 2:54pm UTC](https://forums.plex.tv/t/your-home-screen-is-empty/897057 "2024-12-05T14:54:19Z")

</div>

Server Version#: 4.136.1 Player Version#: Plex Server running on QNAP TVS-1282 without issue for years. Copied TV Shows and Movie Folders to a Windows 11 System, installed Plex Server there. I now can’t see either Se…

---

## [Editions and Source tags not read by Synology Plex Server Version 1.41.3.9232](https://forums.plex.tv/t/editions-and-source-tags-not-read-by-synology-plex-server-version-1-41-3-9232/897110)

<div class="topic-metadata">

**Author:** [@valipod](https://forums.plex.tv/u/valipod)\
**Replies:** 14\
**Last updated:** [December 5, 2024, 1:57pm UTC](https://forums.plex.tv/t/editions-and-source-tags-not-read-by-synology-plex-server-version-1-41-3-9232/897110 "2024-12-05T13:57:58Z")

</div>

Server Version#: 1.41.3.9232 DSM 7.2-64570 Update 3 Since the last update of the Plex Server, editions are no longer read (the format has not changed, ex. {edition-Director’s Cut}, at least the help page is not updated…

---

## [Same server on two computers](https://forums.plex.tv/t/same-server-on-two-computers/897929)

<div class="topic-metadata">

**Author:** [@HowardZ](https://forums.plex.tv/u/HowardZ)\
**Replies:** 5\
**Last updated:** [December 5, 2024, 1:55pm UTC](https://forums.plex.tv/t/same-server-on-two-computers/897929 "2024-12-05T13:55:14Z")

</div>

Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> For years I had Plex Server on my desktop computer, and also Plex Server on my l…

---

## [Artist picture replacing album art](https://forums.plex.tv/t/artist-picture-replacing-album-art/897970)

<div class="topic-metadata">

**Author:** [@Goumlechat](https://forums.plex.tv/u/Goumlechat)\
**Replies:** 0\
**Last updated:** [December 5, 2024, 1:38pm UTC](https://forums.plex.tv/t/artist-picture-replacing-album-art/897970 "2024-12-05T13:38:43Z")

</div>

Server Version#: 1.41.3.9232, Plex Amp Windows and Android 4.22.1 Hello, I’ve noticed that some for some of my albums, the album art is replaced by the artist picture. It seems pretty random, Prince & The Revolution h…

---

## [Plex deleting metadata from turned off devices while scanning (1.41.3.92.32)](https://forums.plex.tv/t/plex-deleting-metadata-from-turned-off-devices-while-scanning-1-41-3-92-32/897964)

<div class="topic-metadata">

**Author:** [@Ponchovil](https://forums.plex.tv/u/Ponchovil)\
**Replies:** 6\
**Last updated:** [December 5, 2024, 12:12pm UTC](https://forums.plex.tv/t/plex-deleting-metadata-from-turned-off-devices-while-scanning-1-41-3-92-32/897964 "2024-12-05T12:12:56Z")

</div>

Server Version#:1.41.3.92.32 Player Version#:1.105.1.257 I had a big problem with this update. I have several external drives with lots of series and movies. I only turn on the drives that i need. When i perform ‘updat…

---

## [Locked out of my server, get "401 unavailable" when I try to "open plex..."](https://forums.plex.tv/t/locked-out-of-my-server-get-401-unavailable-when-i-try-to-open-plex/897351)

<div class="topic-metadata">

**Author:** [@scottjenson](https://forums.plex.tv/u/scottjenson)\
**Replies:** 18\
**Last updated:** [December 5, 2024, 8:09am UTC](https://forums.plex.tv/t/locked-out-of-my-server-get-401-unavailable-when-i-try-to-open-plex/897351 "2024-12-05T08:09:36Z")

</div>

Server Version#: Can’t tell (won’t load) but close to latest Player Version#: n/a (trying to load server UI) I’m running on windows 10 and I thought I’d be clever and run NSSM so the server would launch automatically e…

---

## [Show "A Man on the Inside" is reporting multiple tvdb ids](https://forums.plex.tv/t/show-a-man-on-the-inside-is-reporting-multiple-tvdb-ids/896237)

<div class="topic-metadata">

**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 11\
**Last updated:** [December 5, 2024, 7:30am UTC](https://forums.plex.tv/t/show-a-man-on-the-inside-is-reporting-multiple-tvdb-ids/896237 "2024-12-05T07:30:13Z")

</div>

FYI… this show \[A Man on the Inside - TheTVDB.com\] is returning multiple tvdb ids: A Man on the Inside (2024) plex://show/65be308856d4e337fe684844 imdb://tt26670955 tmdb://245312 tvdb://432085 tvdb://445646 T…

---

## [Flaky Remote Access](https://forums.plex.tv/t/flaky-remote-access/897947)

<div class="topic-metadata">

**Author:** [@moviegeek80](https://forums.plex.tv/u/moviegeek80)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 7:11am UTC](https://forums.plex.tv/t/flaky-remote-access/897947 "2024-12-05T07:11:17Z")

</div>

Server Version#:1.41.2.9200 I had to factory reset my Unifi Gateway, and when setting back up my remote connection to PMS, it shows green for a few seconds then jumps to red. However, I’m still able to remotely play stu…

---

## [How to Organize Files - Star Trek Picard / Star Trek Short Treks](https://forums.plex.tv/t/how-to-organize-files-star-trek-picard-star-trek-short-treks/897919)

<div class="topic-metadata">

**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 2\
**Last updated:** [December 5, 2024, 6:32am UTC](https://forums.plex.tv/t/how-to-organize-files-star-trek-picard-star-trek-short-treks/897919 "2024-12-05T06:32:55Z")

</div>

I am confused on how to name/organize files for Star Trek Picard season 1. On disk 1 they have an episode of Star Trek Short Treks (which provides the back story) for Season 1. It is a 9 minute episode. Do I put it und…

---

## [Remote access not always working](https://forums.plex.tv/t/remote-access-not-always-working/885975)

<div class="topic-metadata">

**Author:** [@carbone1972](https://forums.plex.tv/u/carbone1972)\
**Replies:** 3\
**Last updated:** [December 5, 2024, 4:22am UTC](https://forums.plex.tv/t/remote-access-not-always-working/885975 "2024-12-05T04:22:45Z")

</div>

Hi I have had this issue for a long time. Every once in a while, I lose my server connection. After a while, even when I can connect to Plex at home using my Wi-Fi I still cannot Plex using my phone or iPad. If that iPh…

---

## [Restore a plex database from backup?](https://forums.plex.tv/t/restore-a-plex-database-from-backup/897921)

<div class="topic-metadata">

**Author:** [@xokia](https://forums.plex.tv/u/xokia)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 4:06am UTC](https://forums.plex.tv/t/restore-a-plex-database-from-backup/897921 "2024-12-05T04:06:20Z")

</div>

My database recently got corrupted. I’d like to restore it from a prior backup. I tried to follow this https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/ I stopped the plex serv…

---

## [Plex Media Server will not open or run](https://forums.plex.tv/t/plex-media-server-will-not-open-or-run/897920)

<div class="topic-metadata">

**Author:** [@JacenSolo2001](https://forums.plex.tv/u/JacenSolo2001)\
**Replies:** 5\
**Last updated:** [December 5, 2024, 3:56am UTC](https://forums.plex.tv/t/plex-media-server-will-not-open-or-run/897920 "2024-12-05T03:56:28Z")

</div>

Server Version#: 1.41.3.9232-434341a9d-x86\_64 Plex Media Server.1.log (2.4 KB) Unable to get media server working on my new computer. Done multiple uninstalls, changed install directory, etc… Attached the log that sho…

---

## [Can't claim my server?](https://forums.plex.tv/t/cant-claim-my-server/897834)

<div class="topic-metadata">

**Author:** [@maestreaux](https://forums.plex.tv/u/maestreaux)\
**Replies:** 8\
**Last updated:** [December 5, 2024, 1:59am UTC](https://forums.plex.tv/t/cant-claim-my-server/897834 "2024-12-05T01:59:51Z")

</div>

Server Version#: DS218+ DSM 7.2.2-72806 Update 1 Player Version#: 1.41.2.9200 I’m on my last nerve with Plex. Been fighting this for days with no answer. I installed the latest updates above a month ago and everything …

---

## [Which File Do I Use](https://forums.plex.tv/t/which-file-do-i-use/897842)

<div class="topic-metadata">

**Author:** [@tomraven](https://forums.plex.tv/u/tomraven)\
**Replies:** 2\
**Last updated:** [December 5, 2024, 12:36am UTC](https://forums.plex.tv/t/which-file-do-i-use/897842 "2024-12-05T00:36:33Z")

</div>

Server Version#:TS251 and TS451+ Player Version#: Hi. I am on versioin 1.3 of the Plex Server on my QNAP NAS. Which update do I download to upgrade to the newest version on my TS251 and TS451+ There are 4 or 5 downloa…

---

## [Playback Issues with 2160p TrueHD7.1 Atmos on NVIDIA Shield Pro](https://forums.plex.tv/t/playback-issues-with-2160p-truehd7-1-atmos-on-nvidia-shield-pro/896500)

<div class="topic-metadata">

**Author:** [@btriad](https://forums.plex.tv/u/btriad)\
**Replies:** 4\
**Last updated:** [December 4, 2024, 10:07pm UTC](https://forums.plex.tv/t/playback-issues-with-2160p-truehd7-1-atmos-on-nvidia-shield-pro/896500 "2024-12-04T22:07:51Z")

</div>

Server Version#: latest Player Version#: latest Hi everyone, I’m experiencing playback issues on my NVIDIA Shield Pro when trying to play a 2160p (4K) video file that’s approximately 20GB in size with TrueHD7.1 Atmos …

---

## [No artwork for new media](https://forums.plex.tv/t/no-artwork-for-new-media/897898)

<div class="topic-metadata">

**Author:** [@Dyogram](https://forums.plex.tv/u/Dyogram)\
**Replies:** 1\
**Last updated:** [December 4, 2024, 9:26pm UTC](https://forums.plex.tv/t/no-artwork-for-new-media/897898 "2024-12-04T21:26:31Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: 1.105.1.257-3bc35ab9 For some reason my Plex Media Server is no longer displaying artwork for any new media I add (Movies and TV Shows). Whenever I add new files, Plex is a…

---

## [How can I tell Plex Server to transcode DTS to AC3 for LG webOS clients?](https://forums.plex.tv/t/how-can-i-tell-plex-server-to-transcode-dts-to-ac3-for-lg-webos-clients/897795)

<div class="topic-metadata">

**Author:** [@plxstrm](https://forums.plex.tv/u/plxstrm)\
**Replies:** 2\
**Last updated:** [December 4, 2024, 7:56pm UTC](https://forums.plex.tv/t/how-can-i-tell-plex-server-to-transcode-dts-to-ac3-for-lg-webos-clients/897795 "2024-12-04T19:56:55Z")

</div>

Server Version#: 1.41.3.9232 Player Version#: latest on LG webOS LG C2 webOS TV connected to Denon AVR via ARC. It does not support DTS, but the Plex server transcodes DTS to AAC which results in PCM 2.0 on the AVR. H…

---

## [Saving the entire Plex configuration](https://forums.plex.tv/t/saving-the-entire-plex-configuration/897888)

<div class="topic-metadata">

**Author:** [@My\_Tube](https://forums.plex.tv/u/My_Tube)\
**Replies:** 1\
**Last updated:** [December 4, 2024, 6:37pm UTC](https://forums.plex.tv/t/saving-the-entire-plex-configuration/897888 "2024-12-04T18:37:27Z")

</div>

Hello. I would like to know if, and how, it is possible to make a backup of all the video settings in the libraries (I have two: one for movies and one for series). I will have to reinstall the operating system of my NA…

---

## [Cannot get media files to display, wondering if it is permissions or something else](https://forums.plex.tv/t/cannot-get-media-files-to-display-wondering-if-it-is-permissions-or-something-else/897820)

<div class="topic-metadata">

**Author:** [@randyvolters](https://forums.plex.tv/u/randyvolters)\
**Replies:** 6\
**Last updated:** [December 4, 2024, 2:19pm UTC](https://forums.plex.tv/t/cannot-get-media-files-to-display-wondering-if-it-is-permissions-or-something-else/897820 "2024-12-04T14:19:58Z")

</div>

Server Version#: Unsure, but I just intstalled it today - 12/3/2024 from the repo Player Version#: Web Version 4.140.0 Linux Distro: Kubuntu 24.10 HDD - 12 TB Seagate physical drive in my system. See attached part…

---

## [Remote Access not Working with Nord VPN active](https://forums.plex.tv/t/remote-access-not-working-with-nord-vpn-active/892284)

<div class="topic-metadata">

**Author:** [@Klonsebakke](https://forums.plex.tv/u/Klonsebakke)\
**Replies:** 5\
**Last updated:** [December 4, 2024, 1:14pm UTC](https://forums.plex.tv/t/remote-access-not-working-with-nord-vpn-active/892284 "2024-12-04T13:14:31Z")

</div>

Server Version#: 1.41.0.8994-f2c27da23 Player Version#: I have the latest version on all my devices as I always update the server and player to the latest version. I finally managed to create a port forward in my route…

---

## [The Day of the Jackal (2024) updated to placeholder episode titles](https://forums.plex.tv/t/the-day-of-the-jackal-2024-updated-to-placeholder-episode-titles/897838)

<div class="topic-metadata">

**Author:** [@guygamer](https://forums.plex.tv/u/guygamer)\
**Replies:** 3\
**Last updated:** [December 4, 2024, 12:18pm UTC](https://forums.plex.tv/t/the-day-of-the-jackal-2024-updated-to-placeholder-episode-titles/897838 "2024-12-04T12:18:39Z")

</div>

Hi, I noticed The Day of the Jackal (2024) TV series suddenly had some of the episode names update and change to the placeholders on IMDB. They were correct previously and both TVDB and TMDB have them correct so I’m not…

---

## [Unable to connect to server using cloudflared tunnel on mobile data](https://forums.plex.tv/t/unable-to-connect-to-server-using-cloudflared-tunnel-on-mobile-data/896633)

<div class="topic-metadata">

**Author:** [@F3nwick](https://forums.plex.tv/u/F3nwick)\
**Replies:** 1\
**Last updated:** [December 4, 2024, 11:58am UTC](https://forums.plex.tv/t/unable-to-connect-to-server-using-cloudflared-tunnel-on-mobile-data/896633 "2024-12-04T11:58:59Z")

</div>

Server Version#: 1.41.2.9200-c6bbc1b53 Player Version#: 10.24.0.2257 (c53b3e71) I have no idea how to configure logging, sorry but I could try to provide it if needed. I remember having this working, but now it just wo…

---

## [Can't stream content in my local network after new router (Unify UDR)](https://forums.plex.tv/t/cant-stream-content-in-my-local-network-after-new-router-unify-udr/897846)

<div class="topic-metadata">

**Author:** [@maranp](https://forums.plex.tv/u/maranp)\
**Replies:** 0\
**Last updated:** [December 4, 2024, 10:51am UTC](https://forums.plex.tv/t/cant-stream-content-in-my-local-network-after-new-router-unify-udr/897846 "2024-12-04T10:51:36Z")

</div>

Hi! trying to figure out why i can’t stream media thru lan?! Tryed to reinstall the PMS witch is running on a mac mini and iOs app but that didn’t help. I can reach the library when I’m on a different WiFi or Cellular. …

---

## [Click on actor get their bio and list of work](https://forums.plex.tv/t/click-on-actor-get-their-bio-and-list-of-work/897835)

<div class="topic-metadata">

**Author:** [@fcye](https://forums.plex.tv/u/fcye)\
**Replies:** 2\
**Last updated:** [December 4, 2024, 7:13am UTC](https://forums.plex.tv/t/click-on-actor-get-their-bio-and-list-of-work/897835 "2024-12-04T07:13:51Z")

</div>

Server Version#:1.40.5.8854 I hate to run updates because I get something the way that I like it and don’t want it to change. Updates always change stuff. Anyhoo, when I click on an actor in a movie, show or whatever …

---

## [Plex app URL in DS220+ cannot connect to Plex after upgrade to DSM 7.2.2](https://forums.plex.tv/t/plex-app-url-in-ds220-cannot-connect-to-plex-after-upgrade-to-dsm-7-2-2/897725)

<div class="topic-metadata">

**Author:** [@LUXGAP](https://forums.plex.tv/u/LUXGAP)\
**Replies:** 7\
**Last updated:** [December 4, 2024, 2:28am UTC](https://forums.plex.tv/t/plex-app-url-in-ds220-cannot-connect-to-plex-after-upgrade-to-dsm-7-2-2/897725 "2024-12-04T02:28:14Z")

</div>

I recently updated to DSM 7.2.2. and ever since then my server cannot connect from the Plex app in my NAS. When I click on the URL, it opens up a page that says “This page isn’t working”. My server is seen by the web ver…

[Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=249)

[Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=251)
