# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=252

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 253

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## [I need to hide {TVDB 1234} in my tv series, so it is hidden, I don't want to see the ID](https://forums.plex.tv/t/i-need-to-hide-tvdb-1234-in-my-tv-series-so-it-is-hidden-i-dont-want-to-see-the-id/897644)

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**Author:** [@alison22000](https://forums.plex.tv/u/alison22000)\
**Replies:** 5\
**Last updated:** [December 3, 2024, 11:19am UTC](https://forums.plex.tv/t/i-need-to-hide-tvdb-1234-in-my-tv-series-so-it-is-hidden-i-dont-want-to-see-the-id/897644 "2024-12-03T11:19:20Z")

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Server Version#: 1.41.2 I recently had to remove the old plex media server from the QNAP NAS store and I installed a newer version because it was failing to start back up after a power outage (don’t know if it that issu…

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## [Plex files not getting correct metadata on new install](https://forums.plex.tv/t/plex-files-not-getting-correct-metadata-on-new-install/897398)

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**Author:** [@JTRiker9](https://forums.plex.tv/u/JTRiker9)\
**Replies:** 4\
**Last updated:** [December 3, 2024, 7:37am UTC](https://forums.plex.tv/t/plex-files-not-getting-correct-metadata-on-new-install/897398 "2024-12-03T07:37:01Z")

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Installed new drive and copied all my files into new windows PC, setup Plex Windows Server and began the library creation. 90% of the movies(2500+) and TV Shows(100) were correct when comparing to main plex server. (Sett…

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## [Need Help: Remote Access Issues with Plex Server](https://forums.plex.tv/t/need-help-remote-access-issues-with-plex-server/897735)

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**Author:** [@DV77](https://forums.plex.tv/u/DV77)\
**Replies:** 1\
**Last updated:** [December 3, 2024, 7:06am UTC](https://forums.plex.tv/t/need-help-remote-access-issues-with-plex-server/897735 "2024-12-03T07:06:45Z")

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Server: v.1.41.2.9200-c6bbc1b53 (Mac) Client: v.1.105.1.257-3bc35ab9 (Mac + other devices) We are unable to connect to our Plex server remotely, though internal access works fine. When attempting to connect externally,…

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## [Downloads don’t seems to work as expected](https://forums.plex.tv/t/downloads-don-t-seems-to-work-as-expected/897649)

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**Author:** [@selfish](https://forums.plex.tv/u/selfish)\
**Replies:** 4\
**Last updated:** [December 3, 2024, 2:46am UTC](https://forums.plex.tv/t/downloads-don-t-seems-to-work-as-expected/897649 "2024-12-03T02:46:22Z")

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Hi! I’m trying to get downloads from my server working. My friend and I both have Plex Pass, ancient accounts, and have permitted downloads. Normal streaming works fine, but downloading the files doesn’t- there isn’t eve…

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## [Does Plex Dance lose music ratings?](https://forums.plex.tv/t/does-plex-dance-lose-music-ratings/897492)

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**Author:** [@abbaZaba](https://forums.plex.tv/u/abbaZaba)\
**Replies:** 8\
**Last updated:** [December 2, 2024, 9:23pm UTC](https://forums.plex.tv/t/does-plex-dance-lose-music-ratings/897492 "2024-12-02T21:23:57Z")

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I have been storing my music library in Plex for some time. I noticed that ~20% of my albums are returning “unmatched”. I understand I need to re-tag them with MusicBrainz Picard and then do the “plex dance” (remove path…

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## [There is no add friend button under manage library access](https://forums.plex.tv/t/there-is-no-add-friend-button-under-manage-library-access/897680)

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**Author:** [@Cabledr](https://forums.plex.tv/u/Cabledr)\
**Replies:** 5\
**Last updated:** [December 2, 2024, 6:39pm UTC](https://forums.plex.tv/t/there-is-no-add-friend-button-under-manage-library-access/897680 "2024-12-02T18:39:32Z")

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I’m not able to add anyone plex Any help would be appreciated

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## [Rebuilt pc (had to change cmos/nvme/fresh OS etc) and now plex is unreachable through the website](https://forums.plex.tv/t/rebuilt-pc-had-to-change-cmos-nvme-fresh-os-etc-and-now-plex-is-unreachable-through-the-website/897513)

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**Author:** [@navyrican](https://forums.plex.tv/u/navyrican)\
**Replies:** 12\
**Last updated:** [December 2, 2024, 6:23pm UTC](https://forums.plex.tv/t/rebuilt-pc-had-to-change-cmos-nvme-fresh-os-etc-and-now-plex-is-unreachable-through-the-website/897513 "2024-12-02T18:23:01Z")

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Server Version#: Version 1.41.2.9200 Player Version#: Version 4.140.0 Since i had a lot of custom covers and such in my metadata - i backed it to an external drive- then reinstalled plex and repasted my metadata or en…

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## [\[SOLVED\] How long does it take for Plex to update a TVDB change?](https://forums.plex.tv/t/solved-how-long-does-it-take-for-plex-to-update-a-tvdb-change/897465)

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**Author:** [@TV-Blend](https://forums.plex.tv/u/TV-Blend)\
**Replies:** 9\
**Last updated:** [December 2, 2024, 4:30pm UTC](https://forums.plex.tv/t/solved-how-long-does-it-take-for-plex-to-update-a-tvdb-change/897465 "2024-12-02T16:30:10Z")

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Hi, I’m trying to sort my Dexter’s Laboratory episodes on Plex using the “Joined” episode ordering from TVDB. The problem is this category was incomplete for quite some time (only 1 season was sorted properly), but has…

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## [Library something went wrong](https://forums.plex.tv/t/library-something-went-wrong/897653)

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**Author:** [@joao\_p\_f](https://forums.plex.tv/u/joao_p_f)\
**Replies:** 2\
**Last updated:** [December 2, 2024, 4:21pm UTC](https://forums.plex.tv/t/library-something-went-wrong/897653 "2024-12-02T16:21:02Z")

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Server Version#: 4.142.1 Player Version#: Plex Web—Player I have an error loading one specific library, which always displays “something went wrong”. I had it on 2 libraries, done optimize database, clean bundles, and…

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## [Check Consistency of Data between NAS & Plex](https://forums.plex.tv/t/check-consistency-of-data-between-nas-plex/897079)

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**Author:** [@shubiwubi](https://forums.plex.tv/u/shubiwubi)\
**Replies:** 3\
**Last updated:** [December 2, 2024, 4:08pm UTC](https://forums.plex.tv/t/check-consistency-of-data-between-nas-plex/897079 "2024-12-02T16:08:59Z")

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Hi guys, I was looking for the answer to this for a while, but without luck. Is there a way to check consistency between Plex and my NAS? I want to see if there are files or folders that Plex missed and don’t show up w…

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## [Metadata (previous)](https://forums.plex.tv/t/metadata-previous/897674)

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**Author:** [@Lucky3058](https://forums.plex.tv/u/Lucky3058)\
**Replies:** 1\
**Last updated:** [December 2, 2024, 3:44pm UTC](https://forums.plex.tv/t/metadata-previous/897674 "2024-12-02T15:44:24Z")

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Server Version#: 1.41.2.9200 Player Version#: My UNRAID server upon an upgrade and reboot dropped my shares for Plex. I got that fixed on the UNRAID and Windows SMB side but it got fixed too late while PMS was running.…

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## [External subtitles on merged movies](https://forums.plex.tv/t/external-subtitles-on-merged-movies/897596)

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**Author:** [@bobdebouwer](https://forums.plex.tv/u/bobdebouwer)\
**Replies:** 6\
**Last updated:** [December 2, 2024, 1:04pm UTC](https://forums.plex.tv/t/external-subtitles-on-merged-movies/897596 "2024-12-02T13:04:47Z")

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Server Version#: 1.41.2.9200 Player Version#: 1.105.1.257 Similar to the issue described in this forum post: Wrong external subtitles available for movies when using editions but I am not using the editions naming form…

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## [Recently Added and Continue Playing showing old content](https://forums.plex.tv/t/recently-added-and-continue-playing-showing-old-content/897648)

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**Author:** [@dextender](https://forums.plex.tv/u/dextender)\
**Replies:** 2\
**Last updated:** [December 2, 2024, 11:19am UTC](https://forums.plex.tv/t/recently-added-and-continue-playing-showing-old-content/897648 "2024-12-02T11:19:19Z")

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Server Version#: 1.41.3.9232 Hi, overnight on my main 2 libraries (TV and Movies) all of my Recently added is showing content from way way way in the past. I’ve also got a lot of content in Continue Watching that I’ve e…

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## [Not seeing it?](https://forums.plex.tv/t/not-seeing-it/897647)

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**Author:** [@nick\_c14](https://forums.plex.tv/u/nick_c14)\
**Replies:** 1\
**Last updated:** [December 2, 2024, 10:57am UTC](https://forums.plex.tv/t/not-seeing-it/897647 "2024-12-02T10:57:33Z")

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Morning everyone, I’m new here so be gentle please. Ive just up graded my synology nas from a DS212J to a DS814 which is working fine in its self but the problem I have is that there is no video station anymore to strea…

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## [Memory Leak - Plex Server (1.41.2 or 1.41.3 (beta) While Playing Content](https://forums.plex.tv/t/memory-leak-plex-server-1-41-2-or-1-41-3-beta-while-playing-content/897429)

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**Author:** [@tri\_c](https://forums.plex.tv/u/tri_c)\
**Replies:** 1\
**Last updated:** [December 2, 2024, 5:55am UTC](https://forums.plex.tv/t/memory-leak-plex-server-1-41-2-or-1-41-3-beta-while-playing-content/897429 "2024-12-02T05:55:17Z")

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Server Version#: 1.41.2 or 1.41.3 Player Version#: ALL Players (IOS on iPhone, IOS on iPad, Nvidia Shield Player Host System: Proxmox 8.3.0 VM: Linux Ubuntu 24.04.1 LTS Meteor Lake Ultra i7 155H CPU PCIe Passthrough…

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## [My Plex Media Server always crashes on Sunday Mornings](https://forums.plex.tv/t/my-plex-media-server-always-crashes-on-sunday-mornings/897454)

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**Author:** [@kkmedia](https://forums.plex.tv/u/kkmedia)\
**Replies:** 5\
**Last updated:** [December 2, 2024, 4:56am UTC](https://forums.plex.tv/t/my-plex-media-server-always-crashes-on-sunday-mornings/897454 "2024-12-02T04:56:58Z")

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Greetings! I am trying to figure out what is causing my Plex Server to crash every Sunday morning. I downloaded my server logs, I am just wondering which logs should I be looking at because there are so many of them :).…

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## [Music sort by album not sorting properly](https://forums.plex.tv/t/music-sort-by-album-not-sorting-properly/897307)

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**Author:** [@RobA1701](https://forums.plex.tv/u/RobA1701)\
**Replies:** 18\
**Last updated:** [December 1, 2024, 3:38pm UTC](https://forums.plex.tv/t/music-sort-by-album-not-sorting-properly/897307 "2024-12-01T15:38:58Z")

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Server Version#: Latest Player Version#: Latest In Plex Web, iOS app, and Plexamp, when viewing a music folder, select to display by album. You will notice that the albums are being sorted in some strange sequence. See…

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## [Docker to docker migration: messed up config file structure](https://forums.plex.tv/t/docker-to-docker-migration-messed-up-config-file-structure/897329)

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**Author:** [@hubmin](https://forums.plex.tv/u/hubmin)\
**Replies:** 1\
**Last updated:** [December 1, 2024, 9:20pm UTC](https://forums.plex.tv/t/docker-to-docker-migration-messed-up-config-file-structure/897329 "2024-12-01T21:20:11Z")

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Server Version#: Version 1.41.3.9232 (?!?! - see below) Player Version#: N/A Host: UnRAID 7.0.0 beta I think I’m going a bit mad; at the very least, I’m confused. I have a pretty good understanding of Docker, but not …

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## [Can't change year of some albums](https://forums.plex.tv/t/cant-change-year-of-some-albums/897593)

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**Author:** [@scrollop](https://forums.plex.tv/u/scrollop)\
**Replies:** 0\
**Last updated:** [December 1, 2024, 8:59pm UTC](https://forums.plex.tv/t/cant-change-year-of-some-albums/897593 "2024-12-01T20:59:40Z")

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Hello, For tracks initially without year metadata, Plex defaults to 1970-01-01 or similar, and changing the local metadata or chaning the plex metada and locking the date, doesn’t work. …

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## [Just updated to Version 1.41.2.9200. New update no longer sees my library](https://forums.plex.tv/t/just-updated-to-version-1-41-2-9200-new-update-no-longer-sees-my-library/897141)

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**Author:** [@dmatich](https://forums.plex.tv/u/dmatich)\
**Replies:** 13\
**Last updated:** [December 1, 2024, 7:03pm UTC](https://forums.plex.tv/t/just-updated-to-version-1-41-2-9200-new-update-no-longer-sees-my-library/897141 "2024-12-01T19:03:38Z")

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Server Version#: Version 1.41.2.9200 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I just upgraded my QNAP NAS to the above mentioned update. …

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## [Help with files in library](https://forums.plex.tv/t/help-with-files-in-library/897540)

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**Author:** [@snusrune](https://forums.plex.tv/u/snusrune)\
**Replies:** 1\
**Last updated:** [December 1, 2024, 6:51pm UTC](https://forums.plex.tv/t/help-with-files-in-library/897540 "2024-12-01T18:51:41Z")

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Server Version#: 1.41.2.9200-c6bc1b53 Player Version#: 1.104.0.241-2164c90a Plex doesnt detect any files in my wrestling-folder I have the latest episodes of Monday Night Raw and Friday night Smackdown in there but Pl…

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## [Plex server can no longer access TV tuner](https://forums.plex.tv/t/plex-server-can-no-longer-access-tv-tuner/897518)

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**Author:** [@scots](https://forums.plex.tv/u/scots)\
**Replies:** 3\
**Last updated:** [December 1, 2024, 6:20pm UTC](https://forums.plex.tv/t/plex-server-can-no-longer-access-tv-tuner/897518 "2024-12-01T18:20:08Z")

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Server Version#: 1.41.2.9200 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I have my Plex server set up on a Mac Mini (Intel), using the HDHome…

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## [Indirect on HOME network](https://forums.plex.tv/t/indirect-on-home-network/897495)

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**Author:** [@PlexShareDSX](https://forums.plex.tv/u/PlexShareDSX)\
**Replies:** 12\
**Last updated:** [December 1, 2024, 4:58pm UTC](https://forums.plex.tv/t/indirect-on-home-network/897495 "2024-12-01T16:58:11Z")

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Server Version#:1.41.2.9200 Chart Version#:2.0.16 Pretty much what the title says. I have plex running on a TRUENAS server. My router is the fun at&t BGW320-500. I have full remote access when using the server outside…

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## [Library empty after NAS disconnects](https://forums.plex.tv/t/library-empty-after-nas-disconnects/897565)

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**Author:** [@spud](https://forums.plex.tv/u/spud)\
**Replies:** 1\
**Last updated:** [December 1, 2024, 4:47pm UTC](https://forums.plex.tv/t/library-empty-after-nas-disconnects/897565 "2024-12-01T16:47:41Z")

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Server Version#: 1.41.3.9232 Player Version#: Plex Web 4.141.0 I’m running Plex on a Mac Mini (Sonoma 14.6.1 (23G93)), with most of my movies on a NetGEAR ReadyNAS mounted on the mini. I’ve had this setup for years. I…

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## [Cover's language changed from spanish (spain) to spanish (mexico). Horrible](https://forums.plex.tv/t/covers-language-changed-from-spanish-spain-to-spanish-mexico-horrible/892125)

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**Author:** [@Ph0sky](https://forums.plex.tv/u/Ph0sky)\
**Replies:** 7\
**Last updated:** [December 1, 2024, 12:28pm UTC](https://forums.plex.tv/t/covers-language-changed-from-spanish-spain-to-spanish-mexico-horrible/892125 "2024-12-01T12:28:49Z")

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For some time now I have been noticing that, although I have selected “Spanish” (from Spain) in the library language, the posters are being updated to Latin American Spanish (Mexico). The titles of the films are differen…

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## [Show not recognised](https://forums.plex.tv/t/show-not-recognised/897541)

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**Author:** [@mcrosohom](https://forums.plex.tv/u/mcrosohom)\
**Replies:** 2\
**Last updated:** [December 1, 2024, 11:07am UTC](https://forums.plex.tv/t/show-not-recognised/897541 "2024-12-01T11:07:43Z")

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Server Version# 1.105.1.257 Player Version# 1.41.2.9200 \<I have the following configuration on my system Although the rest of the shows is properly appearing in the library, the highlighted one doesn’t (“Plex Serie…

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## [PM-1739 in 1.41.3.9232 introduces what I hope is a regression](https://forums.plex.tv/t/pm-1739-in-1-41-3-9232-introduces-what-i-hope-is-a-regression/897213)

<div class="topic-metadata">

**Author:** [@diligiant](https://forums.plex.tv/u/diligiant)\
**Replies:** 14\
**Last updated:** [December 1, 2024, 10:24am UTC](https://forums.plex.tv/t/pm-1739-in-1-41-3-9232-introduces-what-i-hope-is-a-regression/897213 "2024-12-01T10:24:37Z")

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Server Version#: 1.41.3.9232 (Mac 15.1.1) Before this version, Advanced Filters / Trash would not show media those Volume was unmounted, now it does and this makes “cleaning” much harder. I wasn’t able to reproduce the…

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## [\<server\> is currently unavailable Verify you have a network connection etc](https://forums.plex.tv/t/server-is-currently-unavailable-verify-you-have-a-network-connection-etc/891789)

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**Author:** [@arskin\_fe](https://forums.plex.tv/u/arskin_fe)\
**Replies:** 27\
**Last updated:** [December 1, 2024, 8:49am UTC](https://forums.plex.tv/t/server-is-currently-unavailable-verify-you-have-a-network-connection-etc/891789 "2024-12-01T08:49:56Z")

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Server Version#: latest stable Player Version#: latest stable At the outset, I am here as a last resort after a week of wading through everything I can find on the topic on the internet. Nothing has helped: Apologies i…

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## [Lifetime PLEX Pass installed server side, users cannot download content](https://forums.plex.tv/t/lifetime-plex-pass-installed-server-side-users-cannot-download-content/897439)

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**Author:** [@snowbanknas](https://forums.plex.tv/u/snowbanknas)\
**Replies:** 3\
**Last updated:** [December 1, 2024, 3:10am UTC](https://forums.plex.tv/t/lifetime-plex-pass-installed-server-side-users-cannot-download-content/897439 "2024-12-01T03:10:46Z")

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Server Version#: 1.40.3.8555 w/ Lifetime PLEX Pass Player Version#: (I’m assuming the latest, this is for ALL my users) I am running my server on a QNAP NAS, and my internet connection is 1G fiber, both up and down. I …

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## [Cannot claim plex server on Mac or QNAP and boy have I tried](https://forums.plex.tv/t/cannot-claim-plex-server-on-mac-or-qnap-and-boy-have-i-tried/897392)

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**Author:** [@webbles](https://forums.plex.tv/u/webbles)\
**Replies:** 11\
**Last updated:** [December 1, 2024, 1:27am UTC](https://forums.plex.tv/t/cannot-claim-plex-server-on-mac-or-qnap-and-boy-have-i-tried/897392 "2024-12-01T01:27:27Z")

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Server Version#: 1.41.2.9200 Player Version#: Hello - I am trying to claim my plex server, as it seems to have been uncoupled, and I cannot access it. I am mostly trying to do this on a QNAP, but out of desperation, I …

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