# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=256

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 257

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## [Plex not utilising iGPU for transcoding](https://forums.plex.tv/t/plex-not-utilising-igpu-for-transcoding/896433)

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**Author:** [@scotsparaman](https://forums.plex.tv/u/scotsparaman)\
**Replies:** 0\
**Last updated:** [November 23, 2024, 4:34am UTC](https://forums.plex.tv/t/plex-not-utilising-igpu-for-transcoding/896433 "2024-11-23T04:34:05Z")

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Server Version#: 1.41.2.9200 Player Version#: Latest IoS, latest web player, etc… Hi, I have a Plex server on a Windows 11, intel i7-1165g7 NUC, 64gb DDR 3200 ram. I have noted that it has suddenly stopped using the i…

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## [Media is gone from web interface, but nothing seems to be wrong](https://forums.plex.tv/t/media-is-gone-from-web-interface-but-nothing-seems-to-be-wrong/895653)

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**Author:** [@Noki0100](https://forums.plex.tv/u/Noki0100)\
**Replies:** 2\
**Last updated:** [November 22, 2024, 11:49pm UTC](https://forums.plex.tv/t/media-is-gone-from-web-interface-but-nothing-seems-to-be-wrong/895653 "2024-11-22T23:49:45Z")

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Server Version#: Docker Hub? Player Version#: No local libraries shown in web interface or on tv app. Instead it tells me to get a media server. I am not sure what went wrong, I moved house and when I booted the compu…

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## [Lost server](https://forums.plex.tv/t/lost-server/896364)

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**Author:** [@NotInLove](https://forums.plex.tv/u/NotInLove)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 9:59pm UTC](https://forums.plex.tv/t/lost-server/896364 "2024-11-22T21:59:15Z")

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Server Version#:Latest Player Version#:Latest I just lost my Server to my Account - Can´t redeem or anything. Its gone - Any others with the same issue ? - i tried 2 times now to make a new account and connect from sc…

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## [Media server keeps losing my WinTV-dualHD ATSC/QAM TV Receiver](https://forums.plex.tv/t/media-server-keeps-losing-my-wintv-dualhd-atsc-qam-tv-receiver/896357)

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**Author:** [@treasuredphotos](https://forums.plex.tv/u/treasuredphotos)\
**Replies:** 0\
**Last updated:** [November 22, 2024, 8:48pm UTC](https://forums.plex.tv/t/media-server-keeps-losing-my-wintv-dualhd-atsc-qam-tv-receiver/896357 "2024-11-22T20:48:30Z")

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Server Version#: Version 4.140.0 Player Version#:1.104.0.241-2164c90a \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

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## [Unable to create and manage libraries](https://forums.plex.tv/t/unable-to-create-and-manage-libraries/896170)

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**Author:** [@michaeltotkorsgaard](https://forums.plex.tv/u/michaeltotkorsgaard)\
**Replies:** 9\
**Last updated:** [November 22, 2024, 7:30pm UTC](https://forums.plex.tv/t/unable-to-create-and-manage-libraries/896170 "2024-11-22T19:30:34Z")

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Server Version#: 1.41.2.9200-c6bbc1b53 Player Version#: 4.140.0 Environment: Plex Media Server (Ubuntu, only terminal access). Accessing browser via other Ubuntu machine with SSH tunnel to Plex Media Server. I have in…

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## [Only English search](https://forums.plex.tv/t/only-english-search/894666)

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**Author:** [@WingDog](https://forums.plex.tv/u/WingDog)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 6:56pm UTC](https://forums.plex.tv/t/only-english-search/894666 "2024-11-22T18:56:43Z")

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Server Version#: 1.41.1.9057 Player Version#: any \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> these is no option to switch input language in the Search form, …

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## [Plex Series Scanner Refusing to Look Up TVDB Data For A Show](https://forums.plex.tv/t/plex-series-scanner-refusing-to-look-up-tvdb-data-for-a-show/895828)

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**Author:** [@SpazTasticZA](https://forums.plex.tv/u/SpazTasticZA)\
**Replies:** 0\
**Last updated:** [November 18, 2024, 8:08am UTC](https://forums.plex.tv/t/plex-series-scanner-refusing-to-look-up-tvdb-data-for-a-show/895828 "2024-11-18T08:08:31Z")

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Server Version#: 1.41.2.9200 Player Version#: N/A I tried to index Patlabor today, formatted as per TVDB for the sake of keeping everything together as one ‘Series’, and used Filebot to make sure that A) TVDB naming an…

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## [No Connection to Server with Safari](https://forums.plex.tv/t/no-connection-to-server-with-safari/895529)

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**Author:** [@mkummer](https://forums.plex.tv/u/mkummer)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 6:17pm UTC](https://forums.plex.tv/t/no-connection-to-server-with-safari/895529 "2024-11-22T18:17:40Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello - I recently lost connection with my Plex page in Safari for the Docker se…

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## [Category](https://forums.plex.tv/t/category/896218)

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**Author:** [@cory\_l](https://forums.plex.tv/u/cory_l)\
**Replies:** 3\
**Last updated:** [November 22, 2024, 5:26pm UTC](https://forums.plex.tv/t/category/896218 "2024-11-22T17:26:48Z")

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So I created this new Library for Training. Going through and adding in shows and all the shows to date when I click the Edit icon on the show itself and then go to the Labels section, when you click inside Labels it’ll …

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## [Cannot initialize / claim new PMS on my macOS server](https://forums.plex.tv/t/cannot-initialize-claim-new-pms-on-my-macos-server/894857)

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**Author:** [@enko](https://forums.plex.tv/u/enko)\
**Replies:** 3\
**Last updated:** [November 22, 2024, 5:03pm UTC](https://forums.plex.tv/t/cannot-initialize-claim-new-pms-on-my-macos-server/894857 "2024-11-22T17:03:50Z")

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Server Version#: v.1.41.1.9057-af5eaea7a (I also tried v.1.41.2.9134-3391644e0 but mainly stuck with the official release version) Player Version#: N/A I’m trying for two days now to set up a fresh Media Server on macO…

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## [Library missing](https://forums.plex.tv/t/library-missing/895544)

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**Author:** [@BeeVee23](https://forums.plex.tv/u/BeeVee23)\
**Replies:** 50\
**Last updated:** [November 22, 2024, 4:20pm UTC](https://forums.plex.tv/t/library-missing/895544 "2024-11-22T16:20:41Z")

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Server Version#: 1.41.1.9057-af5aea7a Player Version#: 4.138.0 Hi all, My Plex library has disappeared! I started Plex today (having watched something last night) and my entire library is missing. I can access the har…

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## [Apple TV reads my media library but Plex has many TV shows missing](https://forums.plex.tv/t/apple-tv-reads-my-media-library-but-plex-has-many-tv-shows-missing/896177)

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**Author:** [@cdresel](https://forums.plex.tv/u/cdresel)\
**Replies:** 7\
**Last updated:** [November 22, 2024, 4:17pm UTC](https://forums.plex.tv/t/apple-tv-reads-my-media-library-but-plex-has-many-tv-shows-missing/896177 "2024-11-22T16:17:35Z")

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Server Version#: Version 1.41.2.9200 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> For some time now Plex has had an issue with TV shows in my …

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## [Cast Profile Picture Source Changes?](https://forums.plex.tv/t/cast-profile-picture-source-changes/894330)

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**Author:** [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Replies:** 7\
**Last updated:** [November 22, 2024, 3:56pm UTC](https://forums.plex.tv/t/cast-profile-picture-source-changes/894330 "2024-11-22T15:56:11Z")

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Previously plex would pull cast profile pictures from tmdb as we would up vote, down vote and add pictures there which would then show up in plex. This gave the community some level of control over the profile pictures …

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## [Training type media in a new library is getting group together](https://forums.plex.tv/t/training-type-media-in-a-new-library-is-getting-group-together/896049)

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**Author:** [@cory\_l](https://forums.plex.tv/u/cory_l)\
**Replies:** 5\
**Last updated:** [November 22, 2024, 2:57pm UTC](https://forums.plex.tv/t/training-type-media-in-a-new-library-is-getting-group-together/896049 "2024-11-22T14:57:47Z")

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Server Version#: Version 1.41.2.9200 Player Version#: Plex Web Version 4.140.0 I’m confused how to get a proper new Library for some of my “training” media. Here is an example of what I have for file structure - same a…

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## [What is the point of manually editing files in Plex? It's all erased with a reboot](https://forums.plex.tv/t/what-is-the-point-of-manually-editing-files-in-plex-its-all-erased-with-a-reboot/896212)

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**Author:** [@j55f](https://forums.plex.tv/u/j55f)\
**Replies:** 2\
**Last updated:** [November 22, 2024, 1:33pm UTC](https://forums.plex.tv/t/what-is-the-point-of-manually-editing-files-in-plex-its-all-erased-with-a-reboot/896212 "2024-11-22T13:33:56Z")

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I don’t understand why information isn’t saved permanently. Whenever there’s a power outage or otherwise reboot, all the edits to files are lost. All the tags I created to make sorting easier are lost. All the fixed matc…

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## [Plex Server QNAP 451+ Refusing Connection](https://forums.plex.tv/t/plex-server-qnap-451-refusing-connection/896208)

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**Author:** [@dlrodne](https://forums.plex.tv/u/dlrodne)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 11:56am UTC](https://forums.plex.tv/t/plex-server-qnap-451-refusing-connection/896208 "2024-11-22T11:56:29Z")

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I have a QNAP TS-451+ server running firmware QTS 5.2.1.2930. Sometime last night, my server went offline and will no longer show up on my Plex app. I did my normal troubleshooting of rebooting the server and stopping/st…

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## [Plex keeps losing the server?](https://forums.plex.tv/t/plex-keeps-losing-the-server/896242)

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**Author:** [@ebrinkworth\_icloud\_com](https://forums.plex.tv/u/ebrinkworth_icloud_com)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 11:49am UTC](https://forums.plex.tv/t/plex-keeps-losing-the-server/896242 "2024-11-22T11:49:43Z")

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This may be the wrong home for this BUT:- I have a DS416 with DSM 7.2 64551 running on a Mac Mini M2 under Sequoia 5.1.1 using SMB. Plex is Version 4.129.1 I use a 1 gigabit Ethernet (Cat 6) and a TP-Link Archer VR280…

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## [Remote issues after QuTS 5.2.2.2952 installation](https://forums.plex.tv/t/remote-issues-after-quts-5-2-2-2952-installation/896115)

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**Author:** [@ianfretwell719](https://forums.plex.tv/u/ianfretwell719)\
**Replies:** 7\
**Last updated:** [November 22, 2024, 10:13am UTC](https://forums.plex.tv/t/remote-issues-after-quts-5-2-2-2952-installation/896115 "2024-11-22T10:13:47Z")

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Server Version#: 1.41.2.9200 Player Version#: All remote clients All my remote clients are able to access my server in terms of seeing the media that’s there but ALL are unable to play anything. This does seem to have…

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## [Plex refreshes the libraries infinitely](https://forums.plex.tv/t/plex-refreshes-the-libraries-infinitely/896122)

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**Author:** [@cmeyer86](https://forums.plex.tv/u/cmeyer86)\
**Replies:** 7\
**Last updated:** [November 22, 2024, 7:59am UTC](https://forums.plex.tv/t/plex-refreshes-the-libraries-infinitely/896122 "2024-11-22T07:59:22Z")

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Server Version#: 1.41.2.9200 Player Version#: PlexWeb - Chrome Plex keep refreshing the libraries all the day long. I have this now for 3-4 days… i also reimported an old database, but nothing helps here. I have run…

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## [Movie posters keep changing](https://forums.plex.tv/t/movie-posters-keep-changing/896225)

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**Author:** [@Apooooow](https://forums.plex.tv/u/Apooooow)\
**Replies:** 0\
**Last updated:** [November 22, 2024, 4:12am UTC](https://forums.plex.tv/t/movie-posters-keep-changing/896225 "2024-11-22T04:12:03Z")

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Just a rebump to say that the movie posters keep changing periodically and its pissing me off, Im seriously considering switching app, i dont even recommand it anymore to friends. You have 2 jobs Plex, keep my library to…

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## [I have “ghost” users importing into Ombi from Plex](https://forums.plex.tv/t/i-have-ghost-users-importing-into-ombi-from-plex/896215)

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**Author:** [@Afrikaaner](https://forums.plex.tv/u/Afrikaaner)\
**Replies:** 0\
**Last updated:** [November 22, 2024, 3:12am UTC](https://forums.plex.tv/t/i-have-ghost-users-importing-into-ombi-from-plex/896215 "2024-11-22T03:12:52Z")

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Server Version#: 1.41.2.9200 Player Version#: - The issue I’m experiencing is that there are a number of “ghost” users that get synced into Ombi from Plex. These are former users who I’ve removed access to my server, …

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## [AV1 GPU Transcoding](https://forums.plex.tv/t/av1-gpu-transcoding/896203)

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**Author:** [@pete\_spbbs\_com](https://forums.plex.tv/u/pete_spbbs_com)\
**Replies:** 0\
**Last updated:** [November 22, 2024, 1:05am UTC](https://forums.plex.tv/t/av1-gpu-transcoding/896203 "2024-11-22T01:05:30Z")

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Server Version#: Version 1.41.2.9200 Player Version#:Any Player \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Problem with AV1 Transcoding. Plex is not using m…

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## [Web app just sits and thinks](https://forums.plex.tv/t/web-app-just-sits-and-thinks/896199)

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**Author:** [@raffibilek](https://forums.plex.tv/u/raffibilek)\
**Replies:** 0\
**Last updated:** [November 22, 2024, 12:59am UTC](https://forums.plex.tv/t/web-app-just-sits-and-thinks/896199 "2024-11-22T00:59:38Z")

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Server Version#: Player Version#: I’m new to this… I installed and launched the web app. It just says Plex with the little spinning circle (and the tab title is Getting Ready…) What am I doing wrong?

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## [Remote Access DSM 7.7.2 PMS 1.41.0.8911](https://forums.plex.tv/t/remote-access-dsm-7-7-2-pms-1-41-0-8911/895993)

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**Author:** [@carpdiem4\_att.net](https://forums.plex.tv/u/carpdiem4_att.net)\
**Replies:** 7\
**Last updated:** [November 21, 2024, 11:55pm UTC](https://forums.plex.tv/t/remote-access-dsm-7-7-2-pms-1-41-0-8911/895993 "2024-11-21T23:55:06Z")

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Server Version#: 1.41.0.8911 Player Version#: ? A week ago remote access became intermittent to PMS housed on DS1019+ (upgraded ram) with minimal resource utilization. It progressively became worse and 2 days ago stopp…

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## [Hard Drive disconnecting from Plex but not network](https://forums.plex.tv/t/hard-drive-disconnecting-from-plex-but-not-network/895922)

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**Author:** [@rothsay](https://forums.plex.tv/u/rothsay)\
**Replies:** 4\
**Last updated:** [November 21, 2024, 10:32pm UTC](https://forums.plex.tv/t/hard-drive-disconnecting-from-plex-but-not-network/895922 "2024-11-21T22:32:44Z")

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My Plex has been working well on my Nvidia Shield for a couple of years then in the last couple of days it will disconnect from the external hard drive in the middle of watching a film or TV show only staying connected f…

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## [Server currently unavailable](https://forums.plex.tv/t/server-currently-unavailable/895483)

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**Author:** [@cwt09](https://forums.plex.tv/u/cwt09)\
**Replies:** 20\
**Last updated:** [November 21, 2024, 9:00pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483 "2024-11-21T21:00:48Z")

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Server Version#: 1.104.0.241-2164c90a Player Version#: At some point yesterday, my server became unavailable and has been ever since. I’ve been using plex for years and have never had this happen. I’ve updated to the …

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## [Advanced filter failing to retrieve results with "a-ha" as album artist](https://forums.plex.tv/t/advanced-filter-failing-to-retrieve-results-with-a-ha-as-album-artist/896133)

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**Author:** [@this\_is\_vince](https://forums.plex.tv/u/this_is_vince)\
**Replies:** 4\
**Last updated:** [November 21, 2024, 8:36pm UTC](https://forums.plex.tv/t/advanced-filter-failing-to-retrieve-results-with-a-ha-as-album-artist/896133 "2024-11-21T20:36:43Z")

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when created a new smart playlist by using the smart filters, the server retrieves no results. working with every other artists but a-ha. anyone have a clue ?

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## [Scanning large amounts of media crashes system](https://forums.plex.tv/t/scanning-large-amounts-of-media-crashes-system/891451)

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**Author:** [@AdminByKandA](https://forums.plex.tv/u/AdminByKandA)\
**Replies:** 3\
**Last updated:** [November 21, 2024, 5:11pm UTC](https://forums.plex.tv/t/scanning-large-amounts-of-media-crashes-system/891451 "2024-11-21T17:11:53Z")

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Server Version#: 4.139.0 Plex server on Raspberry Pi 5 crashes while scanning whenever a large amount of media is added at once, even after I changed the setting in the Plex Dash android app to say “run scanner tasks at…

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## [Load balancing Plex Media Servers - Master and Backup](https://forums.plex.tv/t/load-balancing-plex-media-servers-master-and-backup/896137)

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**Author:** [@MacGyver27](https://forums.plex.tv/u/MacGyver27)\
**Replies:** 0\
**Last updated:** [November 21, 2024, 3:12pm UTC](https://forums.plex.tv/t/load-balancing-plex-media-servers-master-and-backup/896137 "2024-11-21T15:12:31Z")

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Hello, This is to find out to which “SYNC” level is possible load balance 2 Plex Media Servers (PMS).. My scenario: Network layer: Site A is hosting primary PLEX Media Server Site B is hosting backup PLEX Media Se…

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## [The Director's cut of Re:Zero is missing](https://forums.plex.tv/t/the-directors-cut-of-re-zero-is-missing/896117)

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**Author:** [@sK1Pa5kIp](https://forums.plex.tv/u/sK1Pa5kIp)\
**Replies:** 1\
**Last updated:** [November 21, 2024, 10:50am UTC](https://forums.plex.tv/t/the-directors-cut-of-re-zero-is-missing/896117 "2024-11-21T10:50:30Z")

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Server Version#: 1.41.2.9200 Player Version#: Plex Web Version 4.140.0 I can’t match the show and found that it’s gone on plex website https://watch.plex.tv/show/rezero-starting-life-in-another-world-directors-cut

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