# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=257

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 258

---

## [Enabling dowlnload to Plex user ... Can't get the download option to show for them](https://forums.plex.tv/t/enabling-dowlnload-to-plex-user-cant-get-the-download-option-to-show-for-them/896033)

<div class="topic-metadata">

**Author:** [@phe85](https://forums.plex.tv/u/phe85)\
**Replies:** 3\
**Last updated:** [November 20, 2024, 5:03pm UTC](https://forums.plex.tv/t/enabling-dowlnload-to-plex-user-cant-get-the-download-option-to-show-for-them/896033 "2024-11-20T17:03:35Z")

</div>

Hi, Running Plex Server v 1.41.2.9200-72009200 on a Synology NAS DS1621+ DSM 7.2.2-72806 Update 1. Have invited a user and granted access and download to one library. The user can see the library content but no option …

---

## [Plex no longer transcodes](https://forums.plex.tv/t/plex-no-longer-transcodes/880560)

<div class="topic-metadata">

**Author:** [@cerim](https://forums.plex.tv/u/cerim)\
**Replies:** 50\
**Last updated:** [November 20, 2024, 3:25pm UTC](https://forums.plex.tv/t/plex-no-longer-transcodes/880560 "2024-11-20T15:25:00Z")

</div>

Server Version#:DSM 7.2.1-69057 Update 5 Player Version#: 1.40.4.8598 I’m wondering if anybody could help me with my problem I no longer can transcode I updated to newest version and it didn’t work so I tried the beta …

---

## [Unable to access/connect to media server](https://forums.plex.tv/t/unable-to-access-connect-to-media-server/895946)

<div class="topic-metadata">

**Author:** [@Probe47](https://forums.plex.tv/u/Probe47)\
**Replies:** 9\
**Last updated:** [November 20, 2024, 3:12pm UTC](https://forums.plex.tv/t/unable-to-access-connect-to-media-server/895946 "2024-11-20T15:12:10Z")

</div>

Server Version#: Player Version#: 1.41.2.9200 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I have been enjoying plex again for months. I had to restart my rout…

---

## [How to RESCAN all libraries on-demand](https://forums.plex.tv/t/how-to-rescan-all-libraries-on-demand/895051)

<div class="topic-metadata">

**Author:** [@phe85](https://forums.plex.tv/u/phe85)\
**Replies:** 4\
**Last updated:** [November 20, 2024, 2:12pm UTC](https://forums.plex.tv/t/how-to-rescan-all-libraries-on-demand/895051 "2024-11-20T14:12:16Z")

</div>

Hi, Running V4.136.1 on A Synology NAS. Finished re-org videos, renaming some, deleting some, moving some and I am all done now. My settings include “scan my library automatically”, “scan my library periodically” (Dail…

---

## [Plex no longer working on QNAP TS-451+](https://forums.plex.tv/t/plex-no-longer-working-on-qnap-ts-451/895539)

<div class="topic-metadata">

**Author:** [@Rhysft](https://forums.plex.tv/u/Rhysft)\
**Replies:** 11\
**Last updated:** [November 20, 2024, 12:37pm UTC](https://forums.plex.tv/t/plex-no-longer-working-on-qnap-ts-451/895539 "2024-11-20T12:37:07Z")

</div>

I have a QNAP TS-451+ running firmware QTS 5.2.1.2930 and up until the other day had Plex running on it flawlessly for 5+ years. One of my drives failed (and has since been replaced and the RAID array rebuilt) but I thi…

---

## [Plex is not following my metadata, as instructed?](https://forums.plex.tv/t/plex-is-not-following-my-metadata-as-instructed/896021)

<div class="topic-metadata">

**Author:** [@del\_f7](https://forums.plex.tv/u/del_f7)\
**Replies:** 0\
**Last updated:** [November 20, 2024, 10:33am UTC](https://forums.plex.tv/t/plex-is-not-following-my-metadata-as-instructed/896021 "2024-11-20T10:33:09Z")

</div>

Server Version#: 1.41.2 Player Version#: 4.11.2 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi all. Why is Plex ignoring my metadata (or even using completel…

---

## [Remote Access Cuts in and Out - Windows 11 Server 1.41.2.9200](https://forums.plex.tv/t/remote-access-cuts-in-and-out-windows-11-server-1-41-2-9200/895954)

<div class="topic-metadata">

**Author:** [@introspect](https://forums.plex.tv/u/introspect)\
**Replies:** 4\
**Last updated:** [November 20, 2024, 10:28am UTC](https://forums.plex.tv/t/remote-access-cuts-in-and-out-windows-11-server-1-41-2-9200/895954 "2024-11-20T10:28:26Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: ALL Since updating on Novmeber 13, 2024 to the new server I am having a real problem with remote access. It will work then it will cut out and then work and then cut out. I…

---

## [Secure connections error message](https://forums.plex.tv/t/secure-connections-error-message/896017)

<div class="topic-metadata">

**Author:** [@jemallen](https://forums.plex.tv/u/jemallen)\
**Replies:** 0\
**Last updated:** [November 20, 2024, 10:00am UTC](https://forums.plex.tv/t/secure-connections-error-message/896017 "2024-11-20T10:00:04Z")

</div>

Server Version#:Nvidia Shield v1.41.9018 Player Version#:Nvidia Shield updated in last 24 hours In settings of the web app I cannot find a tab to select ‘server’ and ‘secure connections’. Currently I cannot access my…

---

## [Scanning Library feature is failing to pick up 1999 Joan of Arc film ( the movie for TV adaptation)](https://forums.plex.tv/t/scanning-library-feature-is-failing-to-pick-up-1999-joan-of-arc-film-the-movie-for-tv-adaptation/895988)

<div class="topic-metadata">

**Author:** [@Pullaynice](https://forums.plex.tv/u/Pullaynice)\
**Replies:** 4\
**Last updated:** [November 20, 2024, 4:45am UTC](https://forums.plex.tv/t/scanning-library-feature-is-failing-to-pick-up-1999-joan-of-arc-film-the-movie-for-tv-adaptation/895988 "2024-11-20T04:45:47Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: Hi I am currently running windows 10 64 Pro and listed Plex version and player versions above. Both on the Desktop Server and Client as well as on the Samsung TV client whe…

---

## [I can't match Half-Life 20th anniversary documentary even with imdb-tt34622349](https://forums.plex.tv/t/i-cant-match-half-life-20th-anniversary-documentary-even-with-imdb-tt34622349/895991)

<div class="topic-metadata">

**Author:** [@bi0hazard6](https://forums.plex.tv/u/bi0hazard6)\
**Replies:** 1\
**Last updated:** [November 20, 2024, 1:42am UTC](https://forums.plex.tv/t/i-cant-match-half-life-20th-anniversary-documentary-even-with-imdb-tt34622349/895991 "2024-11-20T01:42:46Z")

</div>

Hi, I have the Half-Life 20th anniversary documentary and I can’t match it to the imdb. I search with imdb-tt34622349 and it finds nothing. I think it’s a bug.. any help is appreciated. Server Version#: 1.41.1.9…

---

## [What do I need to do to setup transcoding properly from Docker container - Linux](https://forums.plex.tv/t/what-do-i-need-to-do-to-setup-transcoding-properly-from-docker-container-linux/895976)

<div class="topic-metadata">

**Author:** [@scubadi8](https://forums.plex.tv/u/scubadi8)\
**Replies:** 4\
**Last updated:** [November 19, 2024, 11:51pm UTC](https://forums.plex.tv/t/what-do-i-need-to-do-to-setup-transcoding-properly-from-docker-container-linux/895976 "2024-11-19T23:51:17Z")

</div>

Server Version# 1.41.2.9200 Player Version#: I just setup Plex on a mini PC (Core i5 12450H) running Fedora Workstation 41, using Docker compose. I’m using the linuxserver/plex:latest image, and I set it up with pret…

---

## [Version 1.41.1.9057 will not install on a ReadyNAS](https://forums.plex.tv/t/version-1-41-1-9057-will-not-install-on-a-readynas/893665)

<div class="topic-metadata">

**Author:** [@plex.ru](https://forums.plex.tv/u/plex.ru)\
**Replies:** 2\
**Last updated:** [November 19, 2024, 9:00pm UTC](https://forums.plex.tv/t/version-1-41-1-9057-will-not-install-on-a-readynas/893665 "2024-11-19T21:00:26Z")

</div>

Server Version#:Version 1.41.1.9057 Player Version#: n/a ReadyNAS running the last compatible firmware version 6.10.9 and the server version 1.40.2.8395 Trying to upload the latest 1.41.1.9057 first restarts the Ready…

---

## [Scared to update to DSM 7.2.2 - will I lose access to media?](https://forums.plex.tv/t/scared-to-update-to-dsm-7-2-2-will-i-lose-access-to-media/895953)

<div class="topic-metadata">

**Author:** [@Norrin\_Radd](https://forums.plex.tv/u/Norrin_Radd)\
**Replies:** 13\
**Last updated:** [November 19, 2024, 7:12pm UTC](https://forums.plex.tv/t/scared-to-update-to-dsm-7-2-2-will-i-lose-access-to-media/895953 "2024-11-19T19:12:10Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: 4.141.0 DSM Version#: 7.2.1-69057 Update 6 My DS220+ keeps wanting me to update from DSM 7.2.1 to 7.2.2 and I’ve seen that this causes a lot of problems with Plex. I don’t…

---

## [Another hw transcoding topic](https://forums.plex.tv/t/another-hw-transcoding-topic/895935)

<div class="topic-metadata">

**Author:** [@flavio\_28](https://forums.plex.tv/u/flavio_28)\
**Replies:** 6\
**Last updated:** [November 19, 2024, 6:02pm UTC](https://forums.plex.tv/t/another-hw-transcoding-topic/895935 "2024-11-19T18:02:19Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: 4.141.0 Need help with my old mac pro 5.1 w/ a GTX 1660 Super and RHEL 9.4. I got vainfo displaying correct information, and I have made some attempts copying libraries in…

---

## [2 Plex Media server folders / 2 Metadata folders, which do I backup?](https://forums.plex.tv/t/2-plex-media-server-folders-2-metadata-folders-which-do-i-backup/895913)

<div class="topic-metadata">

**Author:** [@lalumart\_hotmail.com](https://forums.plex.tv/u/lalumart_hotmail.com)\
**Replies:** 3\
**Last updated:** [November 19, 2024, 5:40pm UTC](https://forums.plex.tv/t/2-plex-media-server-folders-2-metadata-folders-which-do-i-backup/895913 "2024-11-19T17:40:50Z")

</div>

Server Version#: 1.41.2.9200 (Windows 10 pro) Hi, My backup drive died on me, so I had to replace it. I was configuring my backup application to back up my Plex Metadata and to my surprise, a new Plex Folder was in the…

---

## [ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429](https://forums.plex.tv/t/error-cert-error-acquiring-new-certificate-failed-to-upload-csr-429/895927)

<div class="topic-metadata">

**Author:** [@gse1977](https://forums.plex.tv/u/gse1977)\
**Replies:** 7\
**Last updated:** [November 19, 2024, 4:21pm UTC](https://forums.plex.tv/t/error-cert-error-acquiring-new-certificate-failed-to-upload-csr-429/895927 "2024-11-19T16:21:02Z")

</div>

I have been trying to install my own custom ssl certificate (using a local root CA that I use internally), and it hasn’t been going well. This is probably my fault, and I am still learning exactly what I need in my ssl …

---

## [Any way to set what audio music is transcoded to?](https://forums.plex.tv/t/any-way-to-set-what-audio-music-is-transcoded-to/895797)

<div class="topic-metadata">

**Author:** [@gobigdave](https://forums.plex.tv/u/gobigdave)\
**Replies:** 1\
**Last updated:** [November 19, 2024, 3:59pm UTC](https://forums.plex.tv/t/any-way-to-set-what-audio-music-is-transcoded-to/895797 "2024-11-19T15:59:40Z")

</div>

Server Version#: 8.42 Player Version#: Sonos \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I know this questions might have been asked before, but I haven’t see…

---

## [Plex Stopped after DSM update Nov 18, 2024](https://forums.plex.tv/t/plex-stopped-after-dsm-update-nov-18-2024/895882)

<div class="topic-metadata">

**Author:** [@MuzicCity](https://forums.plex.tv/u/MuzicCity)\
**Replies:** 4\
**Last updated:** [November 19, 2024, 2:30pm UTC](https://forums.plex.tv/t/plex-stopped-after-dsm-update-nov-18-2024/895882 "2024-11-19T14:30:35Z")

</div>

I had a Synology DS1520+ WITH Plex Media Server installed and working perfectly, V 1.41.2.9200-70009200. After DSM Update from 7.2.1 to 7.2.2 Plex stopped. It says Plex version is not compatible and to install 1.41.0.8…

---

## [Your connection to server is too slow....error](https://forums.plex.tv/t/your-connection-to-server-is-too-slow-error/895926)

<div class="topic-metadata">

**Author:** [@maxymarky](https://forums.plex.tv/u/maxymarky)\
**Replies:** 0\
**Last updated:** [November 19, 2024, 1:21pm UTC](https://forums.plex.tv/t/your-connection-to-server-is-too-slow-error/895926 "2024-11-19T13:21:10Z")

</div>

Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> it’s years, and getting worse that playing plex from a fire tv, and stream conne…

---

## [SYNOLOGY DSM 7.2.1-69057 Update 6 WARNING!](https://forums.plex.tv/t/synology-dsm-7-2-1-69057-update-6-warning/895914)

<div class="topic-metadata">

**Author:** [@ianmarkham\_gmail\_com](https://forums.plex.tv/u/ianmarkham_gmail_com)\
**Replies:** 4\
**Last updated:** [November 19, 2024, 11:49am UTC](https://forums.plex.tv/t/synology-dsm-7-2-1-69057-update-6-warning/895914 "2024-11-19T11:49:35Z")

</div>

Hi there, I was sent an email by Synology advising to upgrade to the latest critical NAS Drive update of DSM 7.2.1-69057 Update 6. After the update, my PLEX PASS account has stopped working… The latest PlexMediaServer…

---

## [Version 1.41.0.8992 broken. Will not play any recording on the server](https://forums.plex.tv/t/version-1-41-0-8992-broken-will-not-play-any-recording-on-the-server/888103)

<div class="topic-metadata">

**Author:** [@anbjohnson](https://forums.plex.tv/u/anbjohnson)\
**Replies:** 23\
**Last updated:** [November 18, 2024, 2:56pm UTC](https://forums.plex.tv/t/version-1-41-0-8992-broken-will-not-play-any-recording-on-the-server/888103 "2024-11-18T14:56:34Z")

</div>

Server Version#:Version 1.41.0.8992 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> After updating, which was a big mistake that won’t happen aga…

---

## [Change text in message](https://forums.plex.tv/t/change-text-in-message/895796)

<div class="topic-metadata">

**Author:** [@gregeeh](https://forums.plex.tv/u/gregeeh)\
**Replies:** 3\
**Last updated:** [November 19, 2024, 6:24am UTC](https://forums.plex.tv/t/change-text-in-message/895796 "2024-11-19T06:24:05Z")

</div>

Hi Everyone, When you stop a video via the Dashboard the user will get a message like this: Is there a way to change the selected text in the above, or at the very least replace the…

---

## [Resetting a user's password, reset password link doesn't do anything](https://forums.plex.tv/t/resetting-a-users-password-reset-password-link-doesnt-do-anything/895883)

<div class="topic-metadata">

**Author:** [@aesd\_anaheimelementary.org](https://forums.plex.tv/u/aesd_anaheimelementary.org)\
**Replies:** 1\
**Last updated:** [November 19, 2024, 3:07am UTC](https://forums.plex.tv/t/resetting-a-users-password-reset-password-link-doesnt-do-anything/895883 "2024-11-19T03:07:45Z")

</div>

Server Version#: 1.30.0.6406 Player Version#: A user deleted their account (for some reason) and I’m trying to share my library with them. I enter the email to share the library and they get the email, but cannot login…

---

## [Plex Media Server Failing to load libraries consistantly](https://forums.plex.tv/t/plex-media-server-failing-to-load-libraries-consistantly/892792)

<div class="topic-metadata">

**Author:** [@silverdragon6687](https://forums.plex.tv/u/silverdragon6687)\
**Replies:** 8\
**Last updated:** [November 19, 2024, 2:46am UTC](https://forums.plex.tv/t/plex-media-server-failing-to-load-libraries-consistantly/892792 "2024-11-19T02:46:56Z")

</div>

Server Version#: 1.41.0.8994 Player Version#:All This has been driving me up a wall the past week and a half. Three or so weeks ago I migrated my plex media server to a new server, more cores, more RAM, etc. The first …

---

## [\<Response code="503" title="Maintenance" status="Plex Media Server is currently running database mig](https://forums.plex.tv/t/response-code-503-title-maintenance-status-plex-media-server-is-currently-running-database-mig/895898)

<div class="topic-metadata">

**Author:** [@peterhocking](https://forums.plex.tv/u/peterhocking)\
**Replies:** 1\
**Last updated:** [November 19, 2024, 2:22am UTC](https://forums.plex.tv/t/response-code-503-title-maintenance-status-plex-media-server-is-currently-running-database-mig/895898 "2024-11-19T02:22:03Z")

</div>

Server Version#: current official docker image Player Version#: nVidia Shield with all updates I have been running Plex Server in a Docker container under Unraid for the last 3 years. Recently I updated to the latest v…

---

## [Need to recover PMS after removing SNAP on system with DPKG](https://forums.plex.tv/t/need-to-recover-pms-after-removing-snap-on-system-with-dpkg/895698)

<div class="topic-metadata">

**Author:** [@heilmandm1](https://forums.plex.tv/u/heilmandm1)\
**Replies:** 7\
**Last updated:** [November 19, 2024, 2:17am UTC](https://forums.plex.tv/t/need-to-recover-pms-after-removing-snap-on-system-with-dpkg/895698 "2024-11-19T02:17:48Z")

</div>

Server Version#: Ubuntu - Current Player Version#: N/A Realized I had installed the SNAP and the DPKG on the same box. Deleted the SNAP and now things are borked. Server connects intermittently, but never persistently.…

---

## [PlexMediaServer is currently unavailable after upgrade from DSM6 to DSM7](https://forums.plex.tv/t/plexmediaserver-is-currently-unavailable-after-upgrade-from-dsm6-to-dsm7/895878)

<div class="topic-metadata">

**Author:** [@thorplex66](https://forums.plex.tv/u/thorplex66)\
**Replies:** 9\
**Last updated:** [November 19, 2024, 1:11am UTC](https://forums.plex.tv/t/plexmediaserver-is-currently-unavailable-after-upgrade-from-dsm6-to-dsm7/895878 "2024-11-19T01:11:53Z")

</div>

Server Version#: 1.41.2.9200-70009200 I upgraded from DSM6 to DSM7 today. I followed the Plex upgrade instructions, but now the web browser page tells me that my Plex Media Server is currently unavailable. I gave the Pl…

---

## [Music Playlists Edit Filters](https://forums.plex.tv/t/music-playlists-edit-filters/895863)

<div class="topic-metadata">

**Author:** [@markbullen1](https://forums.plex.tv/u/markbullen1)\
**Replies:** 3\
**Last updated:** [November 18, 2024, 9:20pm UTC](https://forums.plex.tv/t/music-playlists-edit-filters/895863 "2024-11-18T21:20:13Z")

</div>

Why do some of my music playlists have the “Edit Filters” function displayed next to the number of tracks but others do not?

---

## [Wrong meta data from TMDB](https://forums.plex.tv/t/wrong-meta-data-from-tmdb/895850)

<div class="topic-metadata">

**Author:** [@andcbii](https://forums.plex.tv/u/andcbii)\
**Replies:** 6\
**Last updated:** [November 18, 2024, 9:04pm UTC](https://forums.plex.tv/t/wrong-meta-data-from-tmdb/895850 "2024-11-18T21:04:38Z")

</div>

Season 11 of paw patrol keeps pulling bad meta data from TMDB: It keeps pulling episode 15 as " Pups Save Humdinger’s Home Away from Home" and 16 as " Air Rescue: Pups Save a Hum-stronaut". It should be “Pups Save the…

---

## [Thor 3 only works with the wrong file name](https://forums.plex.tv/t/thor-3-only-works-with-the-wrong-file-name/895817)

<div class="topic-metadata">

**Author:** [@jared744](https://forums.plex.tv/u/jared744)\
**Replies:** 13\
**Last updated:** [November 18, 2024, 8:07pm UTC](https://forums.plex.tv/t/thor-3-only-works-with-the-wrong-file-name/895817 "2024-11-18T20:07:11Z")

</div>

Server Version#:1.41.2.9200 Player Version#: 4.140.0 I have a single movie file for Thor 3: Ragnarok (2017). If I name the file something reasonable, it never shows up in the web player movie list even though I see it …

[Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=256)

[Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=258)
