# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=259

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 260

---

## [Remote Access with NordVPN. on Qnap NAS](https://forums.plex.tv/t/remote-access-with-nordvpn-on-qnap-nas/895710)

<div class="topic-metadata">

**Author:** [@arttran](https://forums.plex.tv/u/arttran)\
**Replies:** 1\
**Last updated:** [November 17, 2024, 11:40am UTC](https://forums.plex.tv/t/remote-access-with-nordvpn-on-qnap-nas/895710 "2024-11-17T11:40:22Z")

</div>

Server Version#: Version 4.136.1 Hello - I’m trying to troubleshoot remote access configuration and I’m not sure what to do. (Not that savvy with networking sorry!). I’ve gone into my Orbi router settings to port forw…

---

## [Movies showing unavailable but they are](https://forums.plex.tv/t/movies-showing-unavailable-but-they-are/895711)

<div class="topic-metadata">

**Author:** [@twobit88](https://forums.plex.tv/u/twobit88)\
**Replies:** 1\
**Last updated:** [November 17, 2024, 4:11am UTC](https://forums.plex.tv/t/movies-showing-unavailable-but-they-are/895711 "2024-11-17T04:11:26Z")

</div>

Server Version#: Version 4.141.0 So im having this issue with my library, specifically the movies. Occasionally half or so of my movies will say they are unavailable and refuse to play claiming the file cant be found. …

---

## [Issues with removing previous claimed PMS after migrating to new server](https://forums.plex.tv/t/issues-with-removing-previous-claimed-pms-after-migrating-to-new-server/895699)

<div class="topic-metadata">

**Author:** [@secretanchitman](https://forums.plex.tv/u/secretanchitman)\
**Replies:** 2\
**Last updated:** [November 17, 2024, 1:50am UTC](https://forums.plex.tv/t/issues-with-removing-previous-claimed-pms-after-migrating-to-new-server/895699 "2024-11-17T01:50:02Z")

</div>

Hi all! I just migrated to a new Mac Mini M4 Pro a few days ago but am having an issue with the previous server showing up in my servers list. I made sure to log out of all my devices and remove the previous server in se…

---

## [Content of my NAS is not visible](https://forums.plex.tv/t/content-of-my-nas-is-not-visible/879353)

<div class="topic-metadata">

**Author:** [@The\_Raptor](https://forums.plex.tv/u/The_Raptor)\
**Replies:** 80\
**Last updated:** [November 17, 2024, 12:08am UTC](https://forums.plex.tv/t/content-of-my-nas-is-not-visible/879353 "2024-11-17T00:08:30Z")

</div>

I regularly have trouble with my content such as films not being visible. As a work-around, I have to stop the Plex App in the Package Center and start it again. Then it works again. The problem is common. It does not ma…

---

## [Unable to Port Forward](https://forums.plex.tv/t/unable-to-port-forward/895686)

<div class="topic-metadata">

**Author:** [@MoviePlex74](https://forums.plex.tv/u/MoviePlex74)\
**Replies:** 8\
**Last updated:** [November 16, 2024, 9:18pm UTC](https://forums.plex.tv/t/unable-to-port-forward/895686 "2024-11-16T21:18:00Z")

</div>

Server Version#: 1.41.2.9200 Im not sure if this is where I should be for this topic. I have the Server running on a PC with Windows 11 pro. I have a brand new Windows 11 Pro and Im trying to Port forward My Arris Modem…

---

## [HDR doesn't work on TS-464](https://forums.plex.tv/t/hdr-doesnt-work-on-ts-464/895685)

<div class="topic-metadata">

**Author:** [@eliottinthesky](https://forums.plex.tv/u/eliottinthesky)\
**Replies:** 0\
**Last updated:** [November 16, 2024, 8:28pm UTC](https://forums.plex.tv/t/hdr-doesnt-work-on-ts-464/895685 "2024-11-16T20:28:47Z")

</div>

Server Version : 1.41.2.9200 Player Version : 1.104.0.241-2164c90a Plex Pass ON Hi, i’m on Qnap TS-464 (JasperLake intel processor) and HDR feature doesn’t work. My 4k HDR video (4K HDR10 (HEVC Main 10)) is flat and…

---

## [Mac Live TV eventually unable to connect to HDHomeRun Extend until restart](https://forums.plex.tv/t/mac-live-tv-eventually-unable-to-connect-to-hdhomerun-extend-until-restart/895682)

<div class="topic-metadata">

**Author:** [@natethelen](https://forums.plex.tv/u/natethelen)\
**Replies:** 1\
**Last updated:** [November 16, 2024, 7:51pm UTC](https://forums.plex.tv/t/mac-live-tv-eventually-unable-to-connect-to-hdhomerun-extend-until-restart/895682 "2024-11-16T19:51:05Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: Any, but Mac player v 1.104.0.241-2164c90a for example HDHomeRun Extend Version#: 20230713 Server Mac OS Version#: 15.0 (24A335) Everything will work, then after some per…

---

## [Using software decoders for liveTV transcodes is causing problems](https://forums.plex.tv/t/using-software-decoders-for-livetv-transcodes-is-causing-problems/894458)

<div class="topic-metadata">

**Author:** [@Aldon](https://forums.plex.tv/u/Aldon)\
**Replies:** 1\
**Last updated:** [November 16, 2024, 6:56pm UTC](https://forums.plex.tv/t/using-software-decoders-for-livetv-transcodes-is-causing-problems/894458 "2024-11-16T18:56:01Z")

</div>

Since 1.41.2.9092 where the following :-\[quote=“gbooker02, post:651, topic:30447”\] NEW: (DVR) Added additional HW encoding settings for controlling DVR transcode output quality and file size (PM-2169) (Live TV) Use so…

---

## [Empty folder on managed account](https://forums.plex.tv/t/empty-folder-on-managed-account/895654)

<div class="topic-metadata">

**Author:** [@Taff](https://forums.plex.tv/u/Taff)\
**Replies:** 2\
**Last updated:** [November 16, 2024, 6:50pm UTC](https://forums.plex.tv/t/empty-folder-on-managed-account/895654 "2024-11-16T18:50:46Z")

</div>

Server Version#: 4.140.0 Player Version#: Hi, I;ve created a managed account for my grandchildren but when I switch user it shows the two shared folders and not having any content. I know it’s there because I can acc…

---

## [Indirect playback on plex for android, but direct play/secure on plex for Windows and browsers](https://forums.plex.tv/t/indirect-playback-on-plex-for-android-but-direct-play-secure-on-plex-for-windows-and-browsers/895679)

<div class="topic-metadata">

**Author:** [@RichGrohl](https://forums.plex.tv/u/RichGrohl)\
**Replies:** 0\
**Last updated:** [November 16, 2024, 6:42pm UTC](https://forums.plex.tv/t/indirect-playback-on-plex-for-android-but-direct-play-secure-on-plex-for-windows-and-browsers/895679 "2024-11-16T18:42:47Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: 4.140.0 I have been having this problem since the recent 2 server version updates. No recent changes made on my my port forward and router settings. The problem just start…

---

## [Hard stop error when trying to display photos in a folder](https://forums.plex.tv/t/hard-stop-error-when-trying-to-display-photos-in-a-folder/895677)

<div class="topic-metadata">

**Author:** [@btzimmer](https://forums.plex.tv/u/btzimmer)\
**Replies:** 0\
**Last updated:** [November 16, 2024, 6:31pm UTC](https://forums.plex.tv/t/hard-stop-error-when-trying-to-display-photos-in-a-folder/895677 "2024-11-16T18:31:55Z")

</div>

Server Version#:1.41.2.9200 Player Version#:PC and Roku players I’ve been using Plex Server on the same QNAP hardware (TS-853 Pro) for years. A few months ago, I went into a folder to look at the thumbnails of the …

---

## [Plex not seeing the content of certain folders](https://forums.plex.tv/t/plex-not-seeing-the-content-of-certain-folders/895665)

<div class="topic-metadata">

**Author:** [@sbclifton](https://forums.plex.tv/u/sbclifton)\
**Replies:** 4\
**Last updated:** [November 16, 2024, 6:29pm UTC](https://forums.plex.tv/t/plex-not-seeing-the-content-of-certain-folders/895665 "2024-11-16T18:29:46Z")

</div>

Server Version#: 7.2.2-72806 Update 1 Player Version#: 1.40.4.8840-72008840 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\>

---

## [In what order does Plex see metadata fields?](https://forums.plex.tv/t/in-what-order-does-plex-see-metadata-fields/895643)

<div class="topic-metadata">

**Author:** [@del\_f7](https://forums.plex.tv/u/del_f7)\
**Replies:** 8\
**Last updated:** [November 16, 2024, 6:08pm UTC](https://forums.plex.tv/t/in-what-order-does-plex-see-metadata-fields/895643 "2024-11-16T18:08:15Z")

</div>

Server Version#: 1.41.2 Player Version#: 4.11.2 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi all. First post & I’m just trying to get my head around what I’…

---

## [Cross Media Category Playlist](https://forums.plex.tv/t/cross-media-category-playlist/895574)

<div class="topic-metadata">

**Author:** [@jeff\_jones](https://forums.plex.tv/u/jeff_jones)\
**Replies:** 2\
**Last updated:** [November 16, 2024, 4:21pm UTC](https://forums.plex.tv/t/cross-media-category-playlist/895574 "2024-11-16T16:21:18Z")

</div>

Server Version#: 1.41.0.8994 Been wanting to make a Christmas Playlist of Movies, TV Episodes, Cartoons, etc. for some time. All of those categories are in their own folders, i.e. Movies, TV Shows, Cartoons. Is there…

---

## [Viewing the golder in the plax library](https://forums.plex.tv/t/viewing-the-golder-in-the-plax-library/895408)

<div class="topic-metadata">

**Author:** [@Giahughes](https://forums.plex.tv/u/Giahughes)\
**Replies:** 6\
**Last updated:** [November 16, 2024, 12:06pm UTC](https://forums.plex.tv/t/viewing-the-golder-in-the-plax-library/895408 "2024-11-16T12:06:47Z")

</div>

I have plex server on a NAS drive, works well But When I browse a folder against a library all i get is various numbers instead of recognisable folders Any ideas plaes Gordon

---

## [Videos sometimes show wrong thumbnail and name, but still play](https://forums.plex.tv/t/videos-sometimes-show-wrong-thumbnail-and-name-but-still-play/895532)

<div class="topic-metadata">

**Author:** [@Papageno\_1961](https://forums.plex.tv/u/Papageno_1961)\
**Replies:** 2\
**Last updated:** [November 16, 2024, 7:26am UTC](https://forums.plex.tv/t/videos-sometimes-show-wrong-thumbnail-and-name-but-still-play/895532 "2024-11-16T07:26:51Z")

</div>

I recently had the situation where a video showed the same title and thumbnail as those of another (in fact I could see the two side by side), but still played what it actually was on disk and the other one did too. Ref…

---

## [Plex Downloading while not in use](https://forums.plex.tv/t/plex-downloading-while-not-in-use/895622)

<div class="topic-metadata">

**Author:** [@garyyamamoto](https://forums.plex.tv/u/garyyamamoto)\
**Replies:** 1\
**Last updated:** [November 16, 2024, 7:25am UTC](https://forums.plex.tv/t/plex-downloading-while-not-in-use/895622 "2024-11-16T07:25:24Z")

</div>

Server Version#: Version 1.41.2.9200 I am looking for help to find out what this strange behaviour I am seeing. My home server has failed. So instead I am currently hosting plex on a virtual machine on a dedicated serv…

---

## [Certain videos won't play on TV connected to internal server, but play on host PC](https://forums.plex.tv/t/certain-videos-wont-play-on-tv-connected-to-internal-server-but-play-on-host-pc/895625)

<div class="topic-metadata">

**Author:** [@merrikat](https://forums.plex.tv/u/merrikat)\
**Replies:** 0\
**Last updated:** [November 16, 2024, 7:16am UTC](https://forums.plex.tv/t/certain-videos-wont-play-on-tv-connected-to-internal-server-but-play-on-host-pc/895625 "2024-11-16T07:16:16Z")

</div>

Server Version#: 1.41.2.9200-c6bbc1b53 Player Version#: 10.24.0.2257 (c53b3e71) My shows and movies are hosted on a separate HDD in my PC, and all of them seem to play without any problems when I use the Plex app throu…

---

## [Auto-Scan doesn't work](https://forums.plex.tv/t/auto-scan-doesnt-work/895537)

<div class="topic-metadata">

**Author:** [@Funkmaster](https://forums.plex.tv/u/Funkmaster)\
**Replies:** 11\
**Last updated:** [November 16, 2024, 7:07am UTC](https://forums.plex.tv/t/auto-scan-doesnt-work/895537 "2024-11-16T07:07:34Z")

</div>

Server Version#: docker container linuxserver/plex v.1.41.2 Player Version#: Sony XH95 Plex version 10.24.0.2257 (c53b3e71) Hello, weirdly, the auto-scan function has suddenly stopped working for me. New media are not…

---

## [Permanent fix proposals for CGNAT](https://forums.plex.tv/t/permanent-fix-proposals-for-cgnat/895505)

<div class="topic-metadata">

**Author:** [@panther.server17](https://forums.plex.tv/u/panther.server17)\
**Replies:** 4\
**Last updated:** [November 16, 2024, 4:00am UTC](https://forums.plex.tv/t/permanent-fix-proposals-for-cgnat/895505 "2024-11-16T04:00:53Z")

</div>

CGNAT is becoming more and more common in ISPs, and there are two changes I think Plex could make that would open up more options for those who host a Plex server behind a CGNAT. The first option is to allow server admi…

---

## [POster/Data/Metadata Never Preserved?](https://forums.plex.tv/t/poster-data-metadata-never-preserved/894813)

<div class="topic-metadata">

**Author:** [@metroxing](https://forums.plex.tv/u/metroxing)\
**Replies:** 5\
**Last updated:** [November 16, 2024, 2:00am UTC](https://forums.plex.tv/t/poster-data-metadata-never-preserved/894813 "2024-11-16T02:00:41Z")

</div>

I have upgraded my HHD and/or moved yo new Macs - am I missing a setting that preserves my data (poster/metadata) - I have converted thousands of movies and Tv shows and every-time I have to start from ear scratch, I pre…

---

## [Server is currently unavailable](https://forums.plex.tv/t/server-is-currently-unavailable/895580)

<div class="topic-metadata">

**Author:** [@wuzrface](https://forums.plex.tv/u/wuzrface)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 7:50pm UTC](https://forums.plex.tv/t/server-is-currently-unavailable/895580 "2024-11-15T19:50:58Z")

</div>

Server Version#:Version 1.41.2.9200 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> This update killed my server connection when it was just fine…

---

## [Plex adding media from share with erroneous dot (.) in path](https://forums.plex.tv/t/plex-adding-media-from-share-with-erroneous-dot-in-path/895473)

<div class="topic-metadata">

**Author:** [@Eds89](https://forums.plex.tv/u/Eds89)\
**Replies:** 9\
**Last updated:** [November 15, 2024, 6:18pm UTC](https://forums.plex.tv/t/plex-adding-media-from-share-with-erroneous-dot-in-path/895473 "2024-11-15T18:18:37Z")

</div>

Server Version#: 1.41.2.9134 Player Version#: 4.141.0 I have a TV library with two shares: \\Eds-FS\\TV \\Eds-FS2\\TV One is a copy of the other, so they have the exact same content in. Scanning my library files, an “u…

---

## [Migration win11 to mac mini M4, register to plist](https://forums.plex.tv/t/migration-win11-to-mac-mini-m4-register-to-plist/895273)

<div class="topic-metadata">

**Author:** [@usrplex](https://forums.plex.tv/u/usrplex)\
**Replies:** 3\
**Last updated:** [November 15, 2024, 5:56pm UTC](https://forums.plex.tv/t/migration-win11-to-mac-mini-m4-register-to-plist/895273 "2024-11-15T17:56:26Z")

</div>

hello, I am considering replacing my windows 11 nuc with a mac mini m4 to run plex (the data is on a synology with samba) I found the migration doc, for the plex data it seems quite simple, but concerning the elements l…

---

## [HDHomeRun Dual](https://forums.plex.tv/t/hdhomerun-dual/895550)

<div class="topic-metadata">

**Author:** [@ayan4m1](https://forums.plex.tv/u/ayan4m1)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 2:35pm UTC](https://forums.plex.tv/t/hdhomerun-dual/895550 "2024-11-15T14:35:17Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: 4.140.0 I have an HDHomeRun Dual (HDHR3-US), which is connected to the same LAN/subnet as my NAS running Plex (Synology DSM7). The HDHomeRun works as expected with the Sili…

---

## [Continuing Issue with VC1](https://forums.plex.tv/t/continuing-issue-with-vc1/895547)

<div class="topic-metadata">

**Author:** [@plex\_4204](https://forums.plex.tv/u/plex_4204)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 2:11pm UTC](https://forums.plex.tv/t/continuing-issue-with-vc1/895547 "2024-11-15T14:11:56Z")

</div>

Server Version#:1.41.2.9200 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> ONN Inquiry Hi, I wanted report a continuing issue with ONN 4K strea…

---

## [Every so often, movies that have been on my server for years show up in "Recently Added in Movies"](https://forums.plex.tv/t/every-so-often-movies-that-have-been-on-my-server-for-years-show-up-in-recently-added-in-movies/895447)

<div class="topic-metadata">

**Author:** [@tenblack](https://forums.plex.tv/u/tenblack)\
**Replies:** 2\
**Last updated:** [November 15, 2024, 1:57pm UTC](https://forums.plex.tv/t/every-so-often-movies-that-have-been-on-my-server-for-years-show-up-in-recently-added-in-movies/895447 "2024-11-15T13:57:41Z")

</div>

Server Version#: 1.41.1.9057 this has been going on for some time now. I’m not changing anything within the library. Nothing has been moved or renamed. It feels random and its not the entire library.

---

## [Player Experience for WD NAS for Auto Intro Skip](https://forums.plex.tv/t/player-experience-for-wd-nas-for-auto-intro-skip/895540)

<div class="topic-metadata">

**Author:** [@ADFovargue](https://forums.plex.tv/u/ADFovargue)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 12:12pm UTC](https://forums.plex.tv/t/player-experience-for-wd-nas-for-auto-intro-skip/895540 "2024-11-15T12:12:50Z")

</div>

Server Version#: 1.41.2.9200 Player Version#: Plex Web 4.140.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’ve seen the features post about Player Experience…

---

## [Local TV extras will not show up anywhere](https://forums.plex.tv/t/local-tv-extras-will-not-show-up-anywhere/895455)

<div class="topic-metadata">

**Author:** [@sip56](https://forums.plex.tv/u/sip56)\
**Replies:** 2\
**Last updated:** [November 15, 2024, 11:46am UTC](https://forums.plex.tv/t/local-tv-extras-will-not-show-up-anywhere/895455 "2024-11-15T11:46:23Z")

</div>

Server Version#: 1.41.1.9057 Player Version#: 4.141.0 (web) and latest apps on Apple TV, Android What on earth am I missing? I have followed these instructions: https://support.plex.tv/articles/local-files-for-tv-show…

---

## [Deleting a version of media file will remove all external subtitles files from all versions](https://forums.plex.tv/t/deleting-a-version-of-media-file-will-remove-all-external-subtitles-files-from-all-versions/895512)

<div class="topic-metadata">

**Author:** [@harr750](https://forums.plex.tv/u/harr750)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 10:51am UTC](https://forums.plex.tv/t/deleting-a-version-of-media-file-will-remove-all-external-subtitles-files-from-all-versions/895512 "2024-11-15T10:51:52Z")

</div>

Server Version#: 1.41.2.9200 If I have multiple version of same movie and I remove one, Plex will also remove external subtitles from the version I intend to keep. 2 version with external subtitle: After removing…

[Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=258)

[Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=260)
