# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=260

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 261

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## [Viewing the golder in the plax library](https://forums.plex.tv/t/viewing-the-golder-in-the-plax-library/895408)

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**Author:** [@Giahughes](https://forums.plex.tv/u/Giahughes)\
**Replies:** 6\
**Last updated:** [November 16, 2024, 12:06pm UTC](https://forums.plex.tv/t/viewing-the-golder-in-the-plax-library/895408 "2024-11-16T12:06:47Z")

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I have plex server on a NAS drive, works well But When I browse a folder against a library all i get is various numbers instead of recognisable folders Any ideas plaes Gordon

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## [Videos sometimes show wrong thumbnail and name, but still play](https://forums.plex.tv/t/videos-sometimes-show-wrong-thumbnail-and-name-but-still-play/895532)

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**Author:** [@Papageno\_1961](https://forums.plex.tv/u/Papageno_1961)\
**Replies:** 2\
**Last updated:** [November 16, 2024, 7:26am UTC](https://forums.plex.tv/t/videos-sometimes-show-wrong-thumbnail-and-name-but-still-play/895532 "2024-11-16T07:26:51Z")

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I recently had the situation where a video showed the same title and thumbnail as those of another (in fact I could see the two side by side), but still played what it actually was on disk and the other one did too. Ref…

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## [Plex Downloading while not in use](https://forums.plex.tv/t/plex-downloading-while-not-in-use/895622)

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**Author:** [@garyyamamoto](https://forums.plex.tv/u/garyyamamoto)\
**Replies:** 1\
**Last updated:** [November 16, 2024, 7:25am UTC](https://forums.plex.tv/t/plex-downloading-while-not-in-use/895622 "2024-11-16T07:25:24Z")

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Server Version#: Version 1.41.2.9200 I am looking for help to find out what this strange behaviour I am seeing. My home server has failed. So instead I am currently hosting plex on a virtual machine on a dedicated serv…

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## [Certain videos won't play on TV connected to internal server, but play on host PC](https://forums.plex.tv/t/certain-videos-wont-play-on-tv-connected-to-internal-server-but-play-on-host-pc/895625)

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**Author:** [@merrikat](https://forums.plex.tv/u/merrikat)\
**Replies:** 0\
**Last updated:** [November 16, 2024, 7:16am UTC](https://forums.plex.tv/t/certain-videos-wont-play-on-tv-connected-to-internal-server-but-play-on-host-pc/895625 "2024-11-16T07:16:16Z")

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Server Version#: 1.41.2.9200-c6bbc1b53 Player Version#: 10.24.0.2257 (c53b3e71) My shows and movies are hosted on a separate HDD in my PC, and all of them seem to play without any problems when I use the Plex app throu…

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## [Auto-Scan doesn't work](https://forums.plex.tv/t/auto-scan-doesnt-work/895537)

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**Author:** [@Funkmaster](https://forums.plex.tv/u/Funkmaster)\
**Replies:** 11\
**Last updated:** [November 16, 2024, 7:07am UTC](https://forums.plex.tv/t/auto-scan-doesnt-work/895537 "2024-11-16T07:07:34Z")

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Server Version#: docker container linuxserver/plex v.1.41.2 Player Version#: Sony XH95 Plex version 10.24.0.2257 (c53b3e71) Hello, weirdly, the auto-scan function has suddenly stopped working for me. New media are not…

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## [Permanent fix proposals for CGNAT](https://forums.plex.tv/t/permanent-fix-proposals-for-cgnat/895505)

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**Author:** [@panther.server17](https://forums.plex.tv/u/panther.server17)\
**Replies:** 4\
**Last updated:** [November 16, 2024, 4:00am UTC](https://forums.plex.tv/t/permanent-fix-proposals-for-cgnat/895505 "2024-11-16T04:00:53Z")

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CGNAT is becoming more and more common in ISPs, and there are two changes I think Plex could make that would open up more options for those who host a Plex server behind a CGNAT. The first option is to allow server admi…

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## [POster/Data/Metadata Never Preserved?](https://forums.plex.tv/t/poster-data-metadata-never-preserved/894813)

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**Author:** [@metroxing](https://forums.plex.tv/u/metroxing)\
**Replies:** 5\
**Last updated:** [November 16, 2024, 2:00am UTC](https://forums.plex.tv/t/poster-data-metadata-never-preserved/894813 "2024-11-16T02:00:41Z")

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I have upgraded my HHD and/or moved yo new Macs - am I missing a setting that preserves my data (poster/metadata) - I have converted thousands of movies and Tv shows and every-time I have to start from ear scratch, I pre…

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## [Server is currently unavailable](https://forums.plex.tv/t/server-is-currently-unavailable/895580)

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**Author:** [@wuzrface](https://forums.plex.tv/u/wuzrface)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 7:50pm UTC](https://forums.plex.tv/t/server-is-currently-unavailable/895580 "2024-11-15T19:50:58Z")

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Server Version#:Version 1.41.2.9200 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> This update killed my server connection when it was just fine…

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## [Plex adding media from share with erroneous dot (.) in path](https://forums.plex.tv/t/plex-adding-media-from-share-with-erroneous-dot-in-path/895473)

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**Author:** [@Eds89](https://forums.plex.tv/u/Eds89)\
**Replies:** 9\
**Last updated:** [November 15, 2024, 6:18pm UTC](https://forums.plex.tv/t/plex-adding-media-from-share-with-erroneous-dot-in-path/895473 "2024-11-15T18:18:37Z")

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Server Version#: 1.41.2.9134 Player Version#: 4.141.0 I have a TV library with two shares: \\Eds-FS\\TV \\Eds-FS2\\TV One is a copy of the other, so they have the exact same content in. Scanning my library files, an “u…

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## [Migration win11 to mac mini M4, register to plist](https://forums.plex.tv/t/migration-win11-to-mac-mini-m4-register-to-plist/895273)

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**Author:** [@usrplex](https://forums.plex.tv/u/usrplex)\
**Replies:** 3\
**Last updated:** [November 15, 2024, 5:56pm UTC](https://forums.plex.tv/t/migration-win11-to-mac-mini-m4-register-to-plist/895273 "2024-11-15T17:56:26Z")

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hello, I am considering replacing my windows 11 nuc with a mac mini m4 to run plex (the data is on a synology with samba) I found the migration doc, for the plex data it seems quite simple, but concerning the elements l…

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## [HDHomeRun Dual](https://forums.plex.tv/t/hdhomerun-dual/895550)

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**Author:** [@ayan4m1](https://forums.plex.tv/u/ayan4m1)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 2:35pm UTC](https://forums.plex.tv/t/hdhomerun-dual/895550 "2024-11-15T14:35:17Z")

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Server Version#: 1.41.2.9200 Player Version#: 4.140.0 I have an HDHomeRun Dual (HDHR3-US), which is connected to the same LAN/subnet as my NAS running Plex (Synology DSM7). The HDHomeRun works as expected with the Sili…

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## [Continuing Issue with VC1](https://forums.plex.tv/t/continuing-issue-with-vc1/895547)

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**Author:** [@plex\_4204](https://forums.plex.tv/u/plex_4204)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 2:11pm UTC](https://forums.plex.tv/t/continuing-issue-with-vc1/895547 "2024-11-15T14:11:56Z")

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Server Version#:1.41.2.9200 Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> ONN Inquiry Hi, I wanted report a continuing issue with ONN 4K strea…

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## [Every so often, movies that have been on my server for years show up in "Recently Added in Movies"](https://forums.plex.tv/t/every-so-often-movies-that-have-been-on-my-server-for-years-show-up-in-recently-added-in-movies/895447)

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**Author:** [@tenblack](https://forums.plex.tv/u/tenblack)\
**Replies:** 2\
**Last updated:** [November 15, 2024, 1:57pm UTC](https://forums.plex.tv/t/every-so-often-movies-that-have-been-on-my-server-for-years-show-up-in-recently-added-in-movies/895447 "2024-11-15T13:57:41Z")

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Server Version#: 1.41.1.9057 this has been going on for some time now. I’m not changing anything within the library. Nothing has been moved or renamed. It feels random and its not the entire library.

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## [Player Experience for WD NAS for Auto Intro Skip](https://forums.plex.tv/t/player-experience-for-wd-nas-for-auto-intro-skip/895540)

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**Author:** [@ADFovargue](https://forums.plex.tv/u/ADFovargue)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 12:12pm UTC](https://forums.plex.tv/t/player-experience-for-wd-nas-for-auto-intro-skip/895540 "2024-11-15T12:12:50Z")

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Server Version#: 1.41.2.9200 Player Version#: Plex Web 4.140.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’ve seen the features post about Player Experience…

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## [Local TV extras will not show up anywhere](https://forums.plex.tv/t/local-tv-extras-will-not-show-up-anywhere/895455)

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**Author:** [@sip56](https://forums.plex.tv/u/sip56)\
**Replies:** 2\
**Last updated:** [November 15, 2024, 11:46am UTC](https://forums.plex.tv/t/local-tv-extras-will-not-show-up-anywhere/895455 "2024-11-15T11:46:23Z")

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Server Version#: 1.41.1.9057 Player Version#: 4.141.0 (web) and latest apps on Apple TV, Android What on earth am I missing? I have followed these instructions: https://support.plex.tv/articles/local-files-for-tv-show…

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## [Deleting a version of media file will remove all external subtitles files from all versions](https://forums.plex.tv/t/deleting-a-version-of-media-file-will-remove-all-external-subtitles-files-from-all-versions/895512)

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**Author:** [@harr750](https://forums.plex.tv/u/harr750)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 10:51am UTC](https://forums.plex.tv/t/deleting-a-version-of-media-file-will-remove-all-external-subtitles-files-from-all-versions/895512 "2024-11-15T10:51:52Z")

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Server Version#: 1.41.2.9200 If I have multiple version of same movie and I remove one, Plex will also remove external subtitles from the version I intend to keep. 2 version with external subtitle: After removing…

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## [Some files are not detected](https://forums.plex.tv/t/some-files-are-not-detected/895400)

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**Author:** [@gaelmargot](https://forums.plex.tv/u/gaelmargot)\
**Replies:** 3\
**Last updated:** [November 15, 2024, 8:28am UTC](https://forums.plex.tv/t/some-files-are-not-detected/895400 "2024-11-15T08:28:05Z")

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Server Version#: Version 1.41.1.9057 Player Version#: Version 1.104.0 I found the pokemon episodes recently and after several months/years of using plex without much problem. I see that after downloading these episodes…

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## [If source drive/mount is not available, Plex will 'forget' external subtitles](https://forums.plex.tv/t/if-source-drive-mount-is-not-available-plex-will-forget-external-subtitles/895515)

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**Author:** [@harr750](https://forums.plex.tv/u/harr750)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 7:29am UTC](https://forums.plex.tv/t/if-source-drive-mount-is-not-available-plex-will-forget-external-subtitles/895515 "2024-11-15T07:29:14Z")

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Server Version#: 1.41.2.9200 If drive is unmounted or files are otherwise unavailable, Plex won’t remember or show what external subtitles does the movie have. Drive mounted, English external subtitle: Drive unmoun…

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## [Problems with database size on Unraid Docker Official](https://forums.plex.tv/t/problems-with-database-size-on-unraid-docker-official/895190)

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**Author:** [@rerooks](https://forums.plex.tv/u/rerooks)\
**Replies:** 19\
**Last updated:** [November 14, 2024, 11:11pm UTC](https://forums.plex.tv/t/problems-with-database-size-on-unraid-docker-official/895190 "2024-11-14T23:11:19Z")

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Server Version#: Unraid Docker, latest official, Plex-Media-Server Player Version#: N/A My database com.plexapp.plugins.library.db is 138 GB. Keeps growing. I am trying to run the DBRepair tool, but my directories h…

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## [Last Two Updates Break Playback of LiveTV Using HDHomeRun CONNECT 4K](https://forums.plex.tv/t/last-two-updates-break-playback-of-livetv-using-hdhomerun-connect-4k/889607)

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**Author:** [@\_JOHN](https://forums.plex.tv/u/_JOHN)\
**Replies:** 3\
**Last updated:** [November 14, 2024, 9:59pm UTC](https://forums.plex.tv/t/last-two-updates-break-playback-of-livetv-using-hdhomerun-connect-4k/889607 "2024-11-14T21:59:17Z")

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Server Version#: v1.41.0.8994-f2c27da23-x86\_64 & v1.41.0.8992-8463ad060-x86\_64 Player Version#: ANY (ROKU) (AppleTV) (PLEX Media Player for Windows) Etc… Roll-Back to v1.40.5.8921-836b34c27-x86\_64 Fixes the Issue.

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## [Test if "GenerateBIF" frequency and quality change is working](https://forums.plex.tv/t/test-if-generatebif-frequency-and-quality-change-is-working/895438)

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**Author:** [@ckronengold](https://forums.plex.tv/u/ckronengold)\
**Replies:** 7\
**Last updated:** [November 14, 2024, 9:55pm UTC](https://forums.plex.tv/t/test-if-generatebif-frequency-and-quality-change-is-working/895438 "2024-11-14T21:55:47Z")

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Server Version#: Version 1.41.1.9057 With my Plex Media Server running on a small SSD, I wanted to minimize (but not get rid of) the size of the Video Preview Thumbnails. I see the " GenerateBIFFrameInterval " and “THU…

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## [Movies Posters keep disappearing, and it's spreading](https://forums.plex.tv/t/movies-posters-keep-disappearing-and-its-spreading/886775)

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**Author:** [@jjross](https://forums.plex.tv/u/jjross)\
**Replies:** 8\
**Last updated:** [November 14, 2024, 7:12pm UTC](https://forums.plex.tv/t/movies-posters-keep-disappearing-and-its-spreading/886775 "2024-11-14T19:12:13Z")

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I have a Plex Server using the official docker image running on UNRAID and over the past few days when I wake up in the morning Plex is showing captured frames from file as opposed to the posters that it had previously d…

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## [Broken "Personal Media" agent/scanner](https://forums.plex.tv/t/broken-personal-media-agent-scanner/895433)

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**Author:** [@InQuize](https://forums.plex.tv/u/InQuize)\
**Replies:** 1\
**Last updated:** [November 14, 2024, 6:29pm UTC](https://forums.plex.tv/t/broken-personal-media-agent-scanner/895433 "2024-11-14T18:29:39Z")

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Server Version#: 1.41.1.9057 Player Version#: 1.99.0.210-2d92b948 Hello. My “Other Videos” type libraries were set to: Scanner: “Plex Video Files” Agent: “Personal Media” It worked as expected by NOT modifiying my …

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## [Plex Won't Autostart on Windows 10 Reboot](https://forums.plex.tv/t/plex-wont-autostart-on-windows-10-reboot/895425)

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**Author:** [@DL777](https://forums.plex.tv/u/DL777)\
**Replies:** 1\
**Last updated:** [November 14, 2024, 3:18pm UTC](https://forums.plex.tv/t/plex-wont-autostart-on-windows-10-reboot/895425 "2024-11-14T15:18:44Z")

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Plex fails to start automatically on windows 10 reboots even though the application autostart is enabled

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## [Cant Find Server to Claim](https://forums.plex.tv/t/cant-find-server-to-claim/895390)

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**Author:** [@danielzambello](https://forums.plex.tv/u/danielzambello)\
**Replies:** 1\
**Last updated:** [November 14, 2024, 12:48pm UTC](https://forums.plex.tv/t/cant-find-server-to-claim/895390 "2024-11-14T12:48:07Z")

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Server Version#: 1.41.1.9057 - af5eaea7a Player Version#:webapp My server occasionally gets unlinked. I usually follow the why am I locked out of server settings and how do I get in? article to reclaim Although tedio…

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## [I followed so many instructions here on moving my app data library, now my library's gone](https://forums.plex.tv/t/i-followed-so-many-instructions-here-on-moving-my-app-data-library-now-my-librarys-gone/895412)

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**Author:** [@silvermu3](https://forums.plex.tv/u/silvermu3)\
**Replies:** 1\
**Last updated:** [November 14, 2024, 12:10pm UTC](https://forums.plex.tv/t/i-followed-so-many-instructions-here-on-moving-my-app-data-library-now-my-librarys-gone/895412 "2024-11-14T12:10:13Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hi there, I wanted to move my app data for the plex media server from my C driv…

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## [HTTPS key and cert location](https://forums.plex.tv/t/https-key-and-cert-location/895406)

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**Author:** [@Nicolaj](https://forums.plex.tv/u/Nicolaj)\
**Replies:** 0\
**Last updated:** [November 14, 2024, 10:00am UTC](https://forums.plex.tv/t/https-key-and-cert-location/895406 "2024-11-14T10:00:02Z")

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I have been running Plex for years on my Raspberry Pi (Debian). My question is this: where does Plex store the certificate file and key used when a client connects over HTTPS? I know it is possible to upload a custom ce…

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## [Accidentally disconnected the server. Need to recover all personalized data of music libraries](https://forums.plex.tv/t/accidentally-disconnected-the-server-need-to-recover-all-personalized-data-of-music-libraries/892879)

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**Author:** [@EnricoBarazzoni](https://forums.plex.tv/u/EnricoBarazzoni)\
**Replies:** 8\
**Last updated:** [November 14, 2024, 8:34am UTC](https://forums.plex.tv/t/accidentally-disconnected-the-server-need-to-recover-all-personalized-data-of-music-libraries/892879 "2024-11-14T08:34:34Z")

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Server Version#: 1.103.1.238-223cbba6 Player Version#: 4.140.1 I accidentally disconnected the server. Now I’ve restored it, but I’ve lost all the customizations of my music libraries: album covers, artist photos, song…

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## [Can't see library from my account but can from other users](https://forums.plex.tv/t/cant-see-library-from-my-account-but-can-from-other-users/889568)

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**Author:** [@djacob47](https://forums.plex.tv/u/djacob47)\
**Replies:** 2\
**Last updated:** [November 14, 2024, 7:31am UTC](https://forums.plex.tv/t/cant-see-library-from-my-account-but-can-from-other-users/889568 "2024-11-14T07:31:39Z")

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I’ve run into a problem on my Unraid server (been active 3+ years without issue) where my server has completely vanished from the webui but all other users can see everything as normal (both at home with Kids account and…

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## [Firewall Restrictions?](https://forums.plex.tv/t/firewall-restrictions/895388)

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**Author:** [@trendecide](https://forums.plex.tv/u/trendecide)\
**Replies:** 1\
**Last updated:** [November 14, 2024, 6:54am UTC](https://forums.plex.tv/t/firewall-restrictions/895388 "2024-11-14T06:54:06Z")

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Server Version#: 1.41.1.9057 Player Version#: Web I am in the US. With my firewall (Unifi Settings \> Security \> Country Restrictions), I blocked all countries and only allowed the US, UK, Japan, and Canada. Something…

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