# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=261

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 262

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## [Firewall Restrictions?](https://forums.plex.tv/t/firewall-restrictions/895388)

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**Author:** [@trendecide](https://forums.plex.tv/u/trendecide)\
**Replies:** 1\
**Last updated:** [November 14, 2024, 6:54am UTC](https://forums.plex.tv/t/firewall-restrictions/895388 "2024-11-14T06:54:06Z")

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Server Version#: 1.41.1.9057 Player Version#: Web I am in the US. With my firewall (Unifi Settings \> Security \> Country Restrictions), I blocked all countries and only allowed the US, UK, Japan, and Canada. Something…

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## [Some movies recently went missing ... until I destroyed and recreated that specific library](https://forums.plex.tv/t/some-movies-recently-went-missing-until-i-destroyed-and-recreated-that-specific-library/895374)

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**Author:** [@theirongiant](https://forums.plex.tv/u/theirongiant)\
**Replies:** 2\
**Last updated:** [November 14, 2024, 1:56am UTC](https://forums.plex.tv/t/some-movies-recently-went-missing-until-i-destroyed-and-recreated-that-specific-library/895374 "2024-11-14T01:56:11Z")

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Server Version#: 1.41.2.9134 Player Version#: N/A I am a Plex Lifetime Pass holder. After updating from 1.40 to 1.41, I noticed that some of my movies disappeared from the library. They’re still on disk. Additional …

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## [Media Server Unstable—Unexpectedly Quits/Crashes Every Few Hours](https://forums.plex.tv/t/media-server-unstable-unexpectedly-quits-crashes-every-few-hours/895344)

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**Author:** [@Caleb\_James](https://forums.plex.tv/u/Caleb_James)\
**Replies:** 2\
**Last updated:** [November 14, 2024, 1:00am UTC](https://forums.plex.tv/t/media-server-unstable-unexpectedly-quits-crashes-every-few-hours/895344 "2024-11-14T01:00:39Z")

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Server Version#: 1.41.1.9057 macOS Sonoma 14.7.1 Intel i5 2.5 GHz Dual Core//16 GB RAM Plex Media Server unexpectedly quits/crashes every few hours. There doesn’t seem to be any particular trigger—it crashes while ana…

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## [DLNA activity doesn't register on Dashboard](https://forums.plex.tv/t/dlna-activity-doesnt-register-on-dashboard/894787)

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**Author:** [@Philoplexer](https://forums.plex.tv/u/Philoplexer)\
**Replies:** 3\
**Last updated:** [November 14, 2024, 12:10am UTC](https://forums.plex.tv/t/dlna-activity-doesnt-register-on-dashboard/894787 "2024-11-14T00:10:55Z")

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Server Version#: 1.41.0.8994 Player Version#: DLNA client I am playing content through Plex’s DLNA service. When I look at the Dashboard on the website, it says nothing is playing. Interesting bug.

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## [I want a definitive solution to naming singles in Plex](https://forums.plex.tv/t/i-want-a-definitive-solution-to-naming-singles-in-plex/894462)

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**Author:** [@sawtaytoes](https://forums.plex.tv/u/sawtaytoes)\
**Replies:** 13\
**Last updated:** [November 14, 2024, 12:09am UTC](https://forums.plex.tv/t/i-want-a-definitive-solution-to-naming-singles-in-plex/894462 "2024-11-14T00:09:42Z")

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Server Version#: 1.40.2.8395 Player Version#: N/A I’ve been reading everything I can about organizing music files in Plex. I’ve been doing this for 2 years now and haven’t found a good solution that handles my singles.…

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## [Films show up black in watchlist](https://forums.plex.tv/t/films-show-up-black-in-watchlist/895343)

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**Author:** [@Golf\_Wang\_23](https://forums.plex.tv/u/Golf_Wang_23)\
**Replies:** 2\
**Last updated:** [November 13, 2024, 3:05pm UTC](https://forums.plex.tv/t/films-show-up-black-in-watchlist/895343 "2024-11-13T15:05:59Z")

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Server Version#:newest Player Version#:newest \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> There is evena black images called “Error” in my watchlist

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## [Incorrect warning that an ARMv8 update is available in server management (settings-\>general)](https://forums.plex.tv/t/incorrect-warning-that-an-armv8-update-is-available-in-server-management-settings-general/895341)

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**Author:** [@mickplexy](https://forums.plex.tv/u/mickplexy)\
**Replies:** 3\
**Last updated:** [November 13, 2024, 9:38pm UTC](https://forums.plex.tv/t/incorrect-warning-that-an-armv8-update-is-available-in-server-management-settings-general/895341 "2024-11-13T21:38:10Z")

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Server Version#: 1.41.1.9057 Player Version#: 1.104.0 (or web) One of my 3 Synology servers is a tiny ARMv8 device (DS118). All 3 have the latest server v1.41.1.9057 installed, but the Plex clients (macOS and web) are…

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## [\[New Router\] Reclaim lost server and set up port forwarding for it](https://forums.plex.tv/t/new-router-reclaim-lost-server-and-set-up-port-forwarding-for-it/895321)

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**Author:** [@Aequita](https://forums.plex.tv/u/Aequita)\
**Replies:** 8\
**Last updated:** [November 13, 2024, 7:32pm UTC](https://forums.plex.tv/t/new-router-reclaim-lost-server-and-set-up-port-forwarding-for-it/895321 "2024-11-13T19:32:31Z")

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Hello there! I am running Plex on a Synology NAS for quite some time now, where I was now able to mutate one problem into two. Problem 1) I got a new router/modem from my ISP, set it up and last but not least put the …

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## [\[Req#98a/Transcode\] Denying access due to session lacking permission to transcode key](https://forums.plex.tv/t/req-98a-transcode-denying-access-due-to-session-lacking-permission-to-transcode-key/882988)

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**Author:** [@rex099](https://forums.plex.tv/u/rex099)\
**Replies:** 11\
**Last updated:** [November 13, 2024, 4:05pm UTC](https://forums.plex.tv/t/req-98a-transcode-denying-access-due-to-session-lacking-permission-to-transcode-key/882988 "2024-11-13T16:05:21Z")

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Server Version#:Version 1.40.4.8679 Player Version#: Version 1.97.2.190-ca5000d0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Plex Media Server Logs\_2024-07-18…

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## [Transcoder issues on Windows (1.41.2.9134)](https://forums.plex.tv/t/transcoder-issues-on-windows-1-41-2-9134/894169)

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**Author:** [@Atomatth](https://forums.plex.tv/u/Atomatth)\
**Replies:** 11\
**Last updated:** [November 13, 2024, 3:48pm UTC](https://forums.plex.tv/t/transcoder-issues-on-windows-1-41-2-9134/894169 "2024-11-13T15:48:11Z")

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Can you provide your PMS logs and a sample of a file that is not playing as you expect? I might be best to pivot on your issue into a new thread.

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## [After update hw transcoding stops after 5 seconds (Solved)](https://forums.plex.tv/t/after-update-hw-transcoding-stops-after-5-seconds-solved/894766)

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**Author:** [@CabinServerAdmin](https://forums.plex.tv/u/CabinServerAdmin)\
**Replies:** 10\
**Last updated:** [November 13, 2024, 3:27pm UTC](https://forums.plex.tv/t/after-update-hw-transcoding-stops-after-5-seconds-solved/894766 "2024-11-13T15:27:05Z")

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Hello, first I want to thank plex for being so great I have a life time plex pass. Unfortuantly, I have run into a bit of an issue when it come to transcoding using a nvidia 2070. I can confirm nvidia drivers are insta…

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## [Movie Library Disappearing](https://forums.plex.tv/t/movie-library-disappearing/894192)

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**Author:** [@ShaneDuncan927](https://forums.plex.tv/u/ShaneDuncan927)\
**Replies:** 2\
**Last updated:** [November 13, 2024, 2:12am UTC](https://forums.plex.tv/t/movie-library-disappearing/894192 "2024-11-13T02:12:24Z")

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I am windows user with my media library on a drive physically installed in the same computer hosting Plex. Same issue and has been for a long time. I was considering just switching to another hosting service and I decide…

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## [Finding my plex server](https://forums.plex.tv/t/finding-my-plex-server/895281)

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**Author:** [@HasIssues](https://forums.plex.tv/u/HasIssues)\
**Replies:** 4\
**Last updated:** [November 12, 2024, 11:53pm UTC](https://forums.plex.tv/t/finding-my-plex-server/895281 "2024-11-12T23:53:08Z")

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My dad (owner of this account) passed away recently. He was a plex pass lifetime member and had multiple libraries. For the life of me, I can’t find where they would be and am curious if anyone can provide some tips and …

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## [Adding new media not being scanned](https://forums.plex.tv/t/adding-new-media-not-being-scanned/881686)

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**Author:** [@jpk1a873](https://forums.plex.tv/u/jpk1a873)\
**Replies:** 18\
**Last updated:** [November 12, 2024, 11:50pm UTC](https://forums.plex.tv/t/adding-new-media-not-being-scanned/881686 "2024-11-12T23:50:25Z")

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Player Version#: 4.133.0 Truenas Core. 2 8tb drives with all media loaded. 2 4tb drives for back ups. 2 16tb drives to back up all truenas I had to reinstall my plex server as I swapped to larger drives. Followed a…

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## [Fix match not finding TV series](https://forums.plex.tv/t/fix-match-not-finding-tv-series/895111)

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**Author:** [@nonadz](https://forums.plex.tv/u/nonadz)\
**Replies:** 2\
**Last updated:** [November 12, 2024, 8:33pm UTC](https://forums.plex.tv/t/fix-match-not-finding-tv-series/895111 "2024-11-12T20:33:19Z")

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Server Version#: 1.41.1.9057 I have a TV show that does not match correctly. Instead I tried to fix match as described in the support articles. But when doing this, i still do not get any matches. I try to do a search f…

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## [Nvidia Game Ready Drivers vs Nvidia Studio Drivers](https://forums.plex.tv/t/nvidia-game-ready-drivers-vs-nvidia-studio-drivers/895270)

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**Author:** [@nitatemic](https://forums.plex.tv/u/nitatemic)\
**Replies:** 3\
**Last updated:** [November 12, 2024, 8:09pm UTC](https://forums.plex.tv/t/nvidia-game-ready-drivers-vs-nvidia-studio-drivers/895270 "2024-11-12T20:09:02Z")

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Hello, I have a plex server on a windows computer with an Nvidia RTX 2060 graphics card. Since I have been using plex, I have always used the Game Ready drivers. But there are also ‘Studio’ drivers, optimised for creati…

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## [Can't claim my own server](https://forums.plex.tv/t/cant-claim-my-own-server/895139)

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**Author:** [@Turrash](https://forums.plex.tv/u/Turrash)\
**Replies:** 14\
**Last updated:** [November 12, 2024, 5:57pm UTC](https://forums.plex.tv/t/cant-claim-my-own-server/895139 "2024-11-12T17:57:42Z")

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I had some weird issues going on with my server so thought it would be a good idea to start over. I reloaded unraid from scratch and formatted all drives. I installed the Plex-Media-Server container and went through th…

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## [Not authorized You do not have access to this server](https://forums.plex.tv/t/not-authorized-you-do-not-have-access-to-this-server/894635)

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**Author:** [@Local\_0](https://forums.plex.tv/u/Local_0)\
**Replies:** 4\
**Last updated:** [November 12, 2024, 5:02pm UTC](https://forums.plex.tv/t/not-authorized-you-do-not-have-access-to-this-server/894635 "2024-11-12T17:02:35Z")

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Server Version#: 1.40.5.8921 Player Version#: 4.141.0 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hey all! I was doing some networking stuff and changed my V…

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## [Stuck on "Not Authorized" after initial setup](https://forums.plex.tv/t/stuck-on-not-authorized-after-initial-setup/895243)

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**Author:** [@fmer7](https://forums.plex.tv/u/fmer7)\
**Replies:** 5\
**Last updated:** [November 12, 2024, 4:49pm UTC](https://forums.plex.tv/t/stuck-on-not-authorized-after-initial-setup/895243 "2024-11-12T16:49:34Z")

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Server Version#:1.41.1.9057-af5eaea7a Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I’ve setup a ProxMox container for my Plex server. I used …

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## [Helpful feature](https://forums.plex.tv/t/helpful-feature/895227)

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**Author:** [@Snaked0c884](https://forums.plex.tv/u/Snaked0c884)\
**Replies:** 1\
**Last updated:** [November 12, 2024, 4:12pm UTC](https://forums.plex.tv/t/helpful-feature/895227 "2024-11-12T16:12:11Z")

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It might be helpful to be able to send a message via Plex to my users to warn them of any downtime. I’m about to upgrade my server today and I like to be able to put out a message about this, so they know when they can w…

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## [Media indexing never finishes and seems to repeatedly scan the same files](https://forums.plex.tv/t/media-indexing-never-finishes-and-seems-to-repeatedly-scan-the-same-files/895184)

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**Author:** [@ple.xuser](https://forums.plex.tv/u/ple.xuser)\
**Replies:** 6\
**Last updated:** [November 12, 2024, 3:32pm UTC](https://forums.plex.tv/t/media-indexing-never-finishes-and-seems-to-repeatedly-scan-the-same-files/895184 "2024-11-12T15:32:33Z")

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Server Version#: 1.41.1.9057-af5eaea7a Player Version#: N/A OS: Ubuntu 22.04 I’ve never finished setting up the server because the media scanner runs for days at a time but never finishes. I have let it go as long as…

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## [Plex media server is not accessible outside local network](https://forums.plex.tv/t/plex-media-server-is-not-accessible-outside-local-network/895241)

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**Author:** [@wearesayomi](https://forums.plex.tv/u/wearesayomi)\
**Replies:** 9\
**Last updated:** [November 12, 2024, 2:47pm UTC](https://forums.plex.tv/t/plex-media-server-is-not-accessible-outside-local-network/895241 "2024-11-12T14:47:23Z")

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Server Version#: 1.41.1.9057 Player Version#: I have installed Plex in my Windows desktop. It works fine on my local network. But I am unable to access it outside of the network. The settings page is showing Not availa…

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## [Remote access unavailable using new Let Encrypt CA chain](https://forums.plex.tv/t/remote-access-unavailable-using-new-let-encrypt-ca-chain/894920)

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**Author:** [@Nosnik](https://forums.plex.tv/u/Nosnik)\
**Replies:** 4\
**Last updated:** [November 12, 2024, 12:06pm UTC](https://forums.plex.tv/t/remote-access-unavailable-using-new-let-encrypt-ca-chain/894920 "2024-11-12T12:06:20Z")

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Server Version#: 1.41.1.9057 Player Version#: Android 10.23.0.1627 (Android 14) Context: Let Encrypt has this started rollout of a new Root CA: Chains of Trust - Let’s Encrypt I’m hosting my plex server behind traefik…

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## [Why is an additional "Refresh Metadata" needed sometimes?](https://forums.plex.tv/t/why-is-an-additional-refresh-metadata-needed-sometimes/891729)

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**Author:** [@Wallinder](https://forums.plex.tv/u/Wallinder)\
**Replies:** 20\
**Last updated:** [November 12, 2024, 11:43am UTC](https://forums.plex.tv/t/why-is-an-additional-refresh-metadata-needed-sometimes/891729 "2024-11-12T11:43:06Z")

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My issue: When I add a new TV show or a new season of a TV show and then perform a library scan (auto or manual), the episodes doesn’t get updated with online metadata. The titles of the episodes are “Episode 1, Episode…

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## [Plex Movie agent fails to match anything](https://forums.plex.tv/t/plex-movie-agent-fails-to-match-anything/895167)

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**Author:** [@PastyPilgrim](https://forums.plex.tv/u/PastyPilgrim)\
**Replies:** 3\
**Last updated:** [November 12, 2024, 3:11am UTC](https://forums.plex.tv/t/plex-movie-agent-fails-to-match-anything/895167 "2024-11-12T03:11:52Z")

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Server Version#: 1.41.1.9057 Player Version#: n/a Server: Unraid with Plex via Docker (plexinc/pms-docker with plexplass) As of today, any attempt to match content using the Plex Movie agent fails. It fails to automat…

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## [HW transcoding fails with tone mapping enabled](https://forums.plex.tv/t/hw-transcoding-fails-with-tone-mapping-enabled/895185)

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**Author:** [@nanderson97](https://forums.plex.tv/u/nanderson97)\
**Replies:** 1\
**Last updated:** [November 12, 2024, 1:27am UTC](https://forums.plex.tv/t/hw-transcoding-fails-with-tone-mapping-enabled/895185 "2024-11-12T01:27:21Z")

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Server Version#: 1.41.1.9057 Player Version#: 1.104.0.241-2164c90a Running on an Intel N100 in Docker on a debian host with the 6.10 kernel backport. I read that there were some issues with tone mapping on the 6.1 ker…

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## [Linux - docker container - receiving playback errors on multiple devices](https://forums.plex.tv/t/linux-docker-container-receiving-playback-errors-on-multiple-devices/889665)

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**Author:** [@no\_1\_jam](https://forums.plex.tv/u/no_1_jam)\
**Replies:** 2\
**Last updated:** [November 11, 2024, 10:50pm UTC](https://forums.plex.tv/t/linux-docker-container-receiving-playback-errors-on-multiple-devices/889665 "2024-11-11T22:50:38Z")

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Server Version#: 1.41.0.8994 Player Version#: 7.26 build 14 (Roku Ultra) Host OS: Ubuntu 22.04.5 LTS \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Playback is …

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## [2X 2.66GHz X5650 for Plex transcoding](https://forums.plex.tv/t/2x-2-66ghz-x5650-for-plex-transcoding/895155)

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**Author:** [@martinsm91](https://forums.plex.tv/u/martinsm91)\
**Replies:** 4\
**Last updated:** [November 11, 2024, 9:44pm UTC](https://forums.plex.tv/t/2x-2-66ghz-x5650-for-plex-transcoding/895155 "2024-11-11T21:44:11Z")

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Hi all! I’m planning to change my old server running on a clone PC to a HP Server with 2X 2.66GHz X5650 processors. Would the processors be able to do transcoding for 2 or 3 streams? Thanks in advance!

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## [Can’t connect over home wifi to server](https://forums.plex.tv/t/can-t-connect-over-home-wifi-to-server/895088)

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**Author:** [@GaSSoo](https://forums.plex.tv/u/GaSSoo)\
**Replies:** 2\
**Last updated:** [November 11, 2024, 7:22pm UTC](https://forums.plex.tv/t/can-t-connect-over-home-wifi-to-server/895088 "2024-11-11T19:22:10Z")

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Hi, I was using plex without problem but suddenly it stops working at my home over wifi. Sever is not available. Server is instaled on Synology NAS. Remote access enabled. UPnP Setting on. Port forwarded. Can access se…

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## [Admin Can't see Server](https://forums.plex.tv/t/admin-cant-see-server/889342)

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**Author:** [@cwerkey](https://forums.plex.tv/u/cwerkey)\
**Replies:** 12\
**Last updated:** [November 11, 2024, 5:09pm UTC](https://forums.plex.tv/t/admin-cant-see-server/889342 "2024-11-11T17:09:48Z")

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Server Version#: Current Public I am running a Debian 12 VM on Proxmox and have had no issues for about 8 months. I recently updated the plex server and as the admin user can no longer access my media or get in the sett…

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