# Plex Media Server

**URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=262

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 263

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## [Remote access unavailable using new Let Encrypt CA chain](https://forums.plex.tv/t/remote-access-unavailable-using-new-let-encrypt-ca-chain/894920)

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**Author:** [@Nosnik](https://forums.plex.tv/u/Nosnik)\
**Replies:** 4\
**Last updated:** [November 12, 2024, 12:06pm UTC](https://forums.plex.tv/t/remote-access-unavailable-using-new-let-encrypt-ca-chain/894920 "2024-11-12T12:06:20Z")

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Server Version#: 1.41.1.9057 Player Version#: Android 10.23.0.1627 (Android 14) Context: Let Encrypt has this started rollout of a new Root CA: Chains of Trust - Let’s Encrypt I’m hosting my plex server behind traefik…

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## [Why is an additional "Refresh Metadata" needed sometimes?](https://forums.plex.tv/t/why-is-an-additional-refresh-metadata-needed-sometimes/891729)

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**Author:** [@Wallinder](https://forums.plex.tv/u/Wallinder)\
**Replies:** 20\
**Last updated:** [November 12, 2024, 11:43am UTC](https://forums.plex.tv/t/why-is-an-additional-refresh-metadata-needed-sometimes/891729 "2024-11-12T11:43:06Z")

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My issue: When I add a new TV show or a new season of a TV show and then perform a library scan (auto or manual), the episodes doesn’t get updated with online metadata. The titles of the episodes are “Episode 1, Episode…

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## [Plex Movie agent fails to match anything](https://forums.plex.tv/t/plex-movie-agent-fails-to-match-anything/895167)

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**Author:** [@PastyPilgrim](https://forums.plex.tv/u/PastyPilgrim)\
**Replies:** 3\
**Last updated:** [November 12, 2024, 3:11am UTC](https://forums.plex.tv/t/plex-movie-agent-fails-to-match-anything/895167 "2024-11-12T03:11:52Z")

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Server Version#: 1.41.1.9057 Player Version#: n/a Server: Unraid with Plex via Docker (plexinc/pms-docker with plexplass) As of today, any attempt to match content using the Plex Movie agent fails. It fails to automat…

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## [HW transcoding fails with tone mapping enabled](https://forums.plex.tv/t/hw-transcoding-fails-with-tone-mapping-enabled/895185)

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**Author:** [@nanderson97](https://forums.plex.tv/u/nanderson97)\
**Replies:** 1\
**Last updated:** [November 12, 2024, 1:27am UTC](https://forums.plex.tv/t/hw-transcoding-fails-with-tone-mapping-enabled/895185 "2024-11-12T01:27:21Z")

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Server Version#: 1.41.1.9057 Player Version#: 1.104.0.241-2164c90a Running on an Intel N100 in Docker on a debian host with the 6.10 kernel backport. I read that there were some issues with tone mapping on the 6.1 ker…

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## [Linux - docker container - receiving playback errors on multiple devices](https://forums.plex.tv/t/linux-docker-container-receiving-playback-errors-on-multiple-devices/889665)

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**Author:** [@no\_1\_jam](https://forums.plex.tv/u/no_1_jam)\
**Replies:** 2\
**Last updated:** [November 11, 2024, 10:50pm UTC](https://forums.plex.tv/t/linux-docker-container-receiving-playback-errors-on-multiple-devices/889665 "2024-11-11T22:50:38Z")

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Server Version#: 1.41.0.8994 Player Version#: 7.26 build 14 (Roku Ultra) Host OS: Ubuntu 22.04.5 LTS \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Playback is …

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## [2X 2.66GHz X5650 for Plex transcoding](https://forums.plex.tv/t/2x-2-66ghz-x5650-for-plex-transcoding/895155)

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**Author:** [@martinsm91](https://forums.plex.tv/u/martinsm91)\
**Replies:** 4\
**Last updated:** [November 11, 2024, 9:44pm UTC](https://forums.plex.tv/t/2x-2-66ghz-x5650-for-plex-transcoding/895155 "2024-11-11T21:44:11Z")

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Hi all! I’m planning to change my old server running on a clone PC to a HP Server with 2X 2.66GHz X5650 processors. Would the processors be able to do transcoding for 2 or 3 streams? Thanks in advance!

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## [Can’t connect over home wifi to server](https://forums.plex.tv/t/can-t-connect-over-home-wifi-to-server/895088)

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**Author:** [@GaSSoo](https://forums.plex.tv/u/GaSSoo)\
**Replies:** 2\
**Last updated:** [November 11, 2024, 7:22pm UTC](https://forums.plex.tv/t/can-t-connect-over-home-wifi-to-server/895088 "2024-11-11T19:22:10Z")

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Hi, I was using plex without problem but suddenly it stops working at my home over wifi. Sever is not available. Server is instaled on Synology NAS. Remote access enabled. UPnP Setting on. Port forwarded. Can access se…

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## [Admin Can't see Server](https://forums.plex.tv/t/admin-cant-see-server/889342)

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**Author:** [@cwerkey](https://forums.plex.tv/u/cwerkey)\
**Replies:** 12\
**Last updated:** [November 11, 2024, 5:09pm UTC](https://forums.plex.tv/t/admin-cant-see-server/889342 "2024-11-11T17:09:48Z")

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Server Version#: Current Public I am running a Debian 12 VM on Proxmox and have had no issues for about 8 months. I recently updated the plex server and as the admin user can no longer access my media or get in the sett…

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## [Migrate to new share without triggering "newly added"](https://forums.plex.tv/t/migrate-to-new-share-without-triggering-newly-added/895120)

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**Author:** [@Eds89](https://forums.plex.tv/u/Eds89)\
**Replies:** 7\
**Last updated:** [November 11, 2024, 4:32pm UTC](https://forums.plex.tv/t/migrate-to-new-share-without-triggering-newly-added/895120 "2024-11-11T16:32:33Z")

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Server Version#: latest Player Version#: latest I’m after some advice please. I’m rebuilding my NAS on a new platform, and migrating all my content from one server to another. The old server is called “FS” and has a …

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## [Plex Server on UGREEN NAS with Docker](https://forums.plex.tv/t/plex-server-on-ugreen-nas-with-docker/893978)

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**Author:** [@mkummer](https://forums.plex.tv/u/mkummer)\
**Replies:** 5\
**Last updated:** [November 11, 2024, 11:09am UTC](https://forums.plex.tv/t/plex-server-on-ugreen-nas-with-docker/893978 "2024-11-11T11:09:52Z")

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Server Version#: Player Version#: \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello - I transferred my Plex Media Library from a Drobo to the new UGREEN NAS 4…

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## [Direct access enabled but still going through relay (?) (UPDATE: NordVPN partial to blame)](https://forums.plex.tv/t/direct-access-enabled-but-still-going-through-relay-update-nordvpn-partial-to-blame/895079)

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**Author:** [@luismiguelfe](https://forums.plex.tv/u/luismiguelfe)\
**Replies:** 3\
**Last updated:** [November 11, 2024, 6:51am UTC](https://forums.plex.tv/t/direct-access-enabled-but-still-going-through-relay-update-nordvpn-partial-to-blame/895079 "2024-11-11T06:51:02Z")

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Server Version#: 4.141.0 Player Version#: 8.41 (latest on iOS app store) Hello, I have a somewhat complex setup where I have double nat due to a router that does failover. Here’s how it looks like: \[failover router\] …

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## [Weird Interaction w/ NordVPN and new ISP](https://forums.plex.tv/t/weird-interaction-w-nordvpn-and-new-isp/894104)

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**Author:** [@SethDesu](https://forums.plex.tv/u/SethDesu)\
**Replies:** 2\
**Last updated:** [November 11, 2024, 6:07am UTC](https://forums.plex.tv/t/weird-interaction-w-nordvpn-and-new-isp/894104 "2024-11-11T06:07:19Z")

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Server Version#: 4.138.0 I’ve been using Plex for ages with NordVPN, but I recently switched to a new ISP and ran into some issues with Remote Access. After trying lots of things, I ended up here: I had to completely un…

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## [Plex only finds 1000 of my movies](https://forums.plex.tv/t/plex-only-finds-1000-of-my-movies/895095)

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**Author:** [@KennethDenson](https://forums.plex.tv/u/KennethDenson)\
**Replies:** 4\
**Last updated:** [November 11, 2024, 4:11am UTC](https://forums.plex.tv/t/plex-only-finds-1000-of-my-movies/895095 "2024-11-11T04:11:39Z")

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I’ll try to explain this as efficiently as possible so that you all can understand what’s happening. My Plex server is Version 1.41.1.9057 running on an M1 Mac Mini in a server rack, hardwired to my Ubiquiti Unifi Dream …

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## [Constantly increasing memory when scanning library](https://forums.plex.tv/t/constantly-increasing-memory-when-scanning-library/895097)

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**Author:** [@MartynK](https://forums.plex.tv/u/MartynK)\
**Replies:** 0\
**Last updated:** [November 11, 2024, 2:57am UTC](https://forums.plex.tv/t/constantly-increasing-memory-when-scanning-library/895097 "2024-11-11T02:57:05Z")

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Server Version#: 1.41.1.9057 It seems every time my server runs a library scan, the memory usage of PMS is raising. I had not looked at the server until the other day and it had used over 15gb memory. I rebooted the P…

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## [Can I configure a library so that playback to always start from beginning of video?](https://forums.plex.tv/t/can-i-configure-a-library-so-that-playback-to-always-start-from-beginning-of-video/895089)

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**Author:** [@TheeGooch](https://forums.plex.tv/u/TheeGooch)\
**Replies:** 1\
**Last updated:** [November 11, 2024, 12:45am UTC](https://forums.plex.tv/t/can-i-configure-a-library-so-that-playback-to-always-start-from-beginning-of-video/895089 "2024-11-11T00:45:49Z")

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I have a library of music videos that I play when exercising. I want to them to always start at the beginning of the video. What is worse is that usually I play them via an exercise playlist - “workout1”, “workout2”, “…

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## [TV Show Extras](https://forums.plex.tv/t/tv-show-extras/894998)

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**Author:** [@kc2npu](https://forums.plex.tv/u/kc2npu)\
**Replies:** 8\
**Last updated:** [November 10, 2024, 10:17pm UTC](https://forums.plex.tv/t/tv-show-extras/894998 "2024-11-10T22:17:40Z")

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Server Version#: Version 1.41.1.9057 Player Version#: Plex Web Version 4.138.0. Apple TV 8.41 9404 When will Plex finish updating their clients so that DVD & Blu-ray extras can be visible and played by their players. …

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## [Choosing my own image for a movie icon](https://forums.plex.tv/t/choosing-my-own-image-for-a-movie-icon/895061)

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**Author:** [@ColBatguanoUSAA](https://forums.plex.tv/u/ColBatguanoUSAA)\
**Replies:** 3\
**Last updated:** [November 10, 2024, 10:14pm UTC](https://forums.plex.tv/t/choosing-my-own-image-for-a-movie-icon/895061 "2024-11-10T22:14:28Z")

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I have all my movies as individual files in my Movie folder. They are not in separate folders. Several of the movies have the wrong or distorted images for their icons. I would like to know how Plex chooses icons for mov…

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## [Plex HDR Tone Mapping on Windows](https://forums.plex.tv/t/plex-hdr-tone-mapping-on-windows/895040)

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**Author:** [@Bamafan35611](https://forums.plex.tv/u/Bamafan35611)\
**Replies:** 3\
**Last updated:** [November 10, 2024, 9:28pm UTC](https://forums.plex.tv/t/plex-hdr-tone-mapping-on-windows/895040 "2024-11-10T21:28:01Z")

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What is a good mini pc that will do HDR Tone Mapping on Windows. I have heard the N100 will not do tone mapping. Can i get some advice cause I do not wanna use Linux.

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## [Video/Audio Sync in Android TV](https://forums.plex.tv/t/video-audio-sync-in-android-tv/895072)

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**Author:** [@Grimwood](https://forums.plex.tv/u/Grimwood)\
**Replies:** 0\
**Last updated:** [November 10, 2024, 8:15pm UTC](https://forums.plex.tv/t/video-audio-sync-in-android-tv/895072 "2024-11-10T20:15:53Z")

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Server Version#: Latest Player Version#: Latest So, I’ve been using Plex for the last years and it’s working fine but recently I’ve noticed several small sync issues between video and audio (which I can’t correct with …

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## [Need Help! Cannot setup remote access, always gets disconnected](https://forums.plex.tv/t/need-help-cannot-setup-remote-access-always-gets-disconnected/895024)

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**Author:** [@andrewjanlim](https://forums.plex.tv/u/andrewjanlim)\
**Replies:** 10\
**Last updated:** [November 10, 2024, 7:55pm UTC](https://forums.plex.tv/t/need-help-cannot-setup-remote-access-always-gets-disconnected/895024 "2024-11-10T19:55:13Z")

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I use to use the ds video from synology before but because of recent update, ds video is no longer supported and have moved to plex instead. I have setup everything and able to watch my library from nas when connected to…

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## [Change to New Account on a MAC](https://forums.plex.tv/t/change-to-new-account-on-a-mac/895052)

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**Author:** [@mdjonas\_icloud.com](https://forums.plex.tv/u/mdjonas_icloud.com)\
**Replies:** 1\
**Last updated:** [November 10, 2024, 5:06pm UTC](https://forums.plex.tv/t/change-to-new-account-on-a-mac/895052 "2024-11-10T17:06:10Z")

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I want to delete my current Plex account and media server and open a completely new account - a new login and password. Can I just delete my account and uninstall my server, and install a new server with a new account?

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## [Where is my Plex Config and Meta Data store - TrueNAS](https://forums.plex.tv/t/where-is-my-plex-config-and-meta-data-store-truenas/894907)

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**Author:** [@georgelza](https://forums.plex.tv/u/georgelza)\
**Replies:** 2\
**Last updated:** [November 10, 2024, 2:35pm UTC](https://forums.plex.tv/t/where-is-my-plex-config-and-meta-data-store-truenas/894907 "2024-11-10T14:35:23Z")

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Server Version#: App Version: 1.41.1.9057 TrueNAS SCALE: Dragonfish-24.04.1 Hi all… Originally had Plex as a TrueCharts deployment, and then recently with ixSystems dropping TrueCharts I moved back onto ixSystems supp…

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## [Plex Watch History No Longer Working](https://forums.plex.tv/t/plex-watch-history-no-longer-working/895011)

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**Author:** [@Roman\_OVB](https://forums.plex.tv/u/Roman_OVB)\
**Replies:** 0\
**Last updated:** [November 10, 2024, 8:50am UTC](https://forums.plex.tv/t/plex-watch-history-no-longer-working/895011 "2024-11-10T08:50:14Z")

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Server Version#: synology DS223j ver. 7.2.1 - 69057 Player Version#: 1.41.0.8994 \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> Hello! Unfortunately, the logging…

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## [Bandwidth dropping intermittently](https://forums.plex.tv/t/bandwidth-dropping-intermittently/894886)

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**Author:** [@MELWINJOHN](https://forums.plex.tv/u/MELWINJOHN)\
**Replies:** 4\
**Last updated:** [November 10, 2024, 6:18am UTC](https://forums.plex.tv/t/bandwidth-dropping-intermittently/894886 "2024-11-10T06:18:14Z")

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Server Version#: mac os latest version Player Version#: bandwidth is dropping to 0mbs for almost 1 min and getting back to normal. this is happing few time at peak time. my network has 5Gps speed. anyone can help?

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## [Automatic library scan not working 90% of the time](https://forums.plex.tv/t/automatic-library-scan-not-working-90-of-the-time/894936)

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**Author:** [@richstanley](https://forums.plex.tv/u/richstanley)\
**Replies:** 3\
**Last updated:** [November 10, 2024, 4:14am UTC](https://forums.plex.tv/t/automatic-library-scan-not-working-90-of-the-time/894936 "2024-11-10T04:14:25Z")

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PMS detecting about 1 in 10 new shows/movies added to movies/tvshow folders. Manual scan finds them all PMS detecting about 1 in 10 new shows/movies added to movies/tvshow folders. Manual scan finds them all. Plex for …

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## [Plex support articles do not help](https://forums.plex.tv/t/plex-support-articles-do-not-help/894904)

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**Author:** [@shapter](https://forums.plex.tv/u/shapter)\
**Replies:** 3\
**Last updated:** [November 10, 2024, 1:14am UTC](https://forums.plex.tv/t/plex-support-articles-do-not-help/894904 "2024-11-10T01:14:32Z")

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Server Version#: 1.41.1.9057-72009057 Player Version#: idk what this means This article https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/ Tells me to open preferen…

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## [Netgear Nighthawk AC2600 Model R7450 Not allowing to register server NON REMOTE local only](https://forums.plex.tv/t/netgear-nighthawk-ac2600-model-r7450-not-allowing-to-register-server-non-remote-local-only/894516)

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**Author:** [@HarrisBockoven](https://forums.plex.tv/u/HarrisBockoven)\
**Replies:** 2\
**Last updated:** [November 9, 2024, 7:46pm UTC](https://forums.plex.tv/t/netgear-nighthawk-ac2600-model-r7450-not-allowing-to-register-server-non-remote-local-only/894516 "2024-11-09T19:46:18Z")

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I replaced my router with an Netgear Nighthawk AC2600 Model R7450. It would not register my server. I put the old router back, and it did. I am not using remote access only local network access to the server. It seems t…

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## [Kube-plex](https://forums.plex.tv/t/kube-plex/894957)

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**Author:** [@lknite](https://forums.plex.tv/u/lknite)\
**Replies:** 4\
**Last updated:** [November 9, 2024, 7:25pm UTC](https://forums.plex.tv/t/kube-plex/894957 "2024-11-09T19:25:19Z")

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kube-plex (the ressu version on github) is a neat little project which spins up pods whenever transcoding is needed, allowing for some level of horizontal scaling. I recently saw that plex now offers a helm chart, so I …

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## [Reinstalling Plex is making me pull my hair out](https://forums.plex.tv/t/reinstalling-plex-is-making-me-pull-my-hair-out/894913)

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**Author:** [@CreatorChrisG](https://forums.plex.tv/u/CreatorChrisG)\
**Replies:** 2\
**Last updated:** [November 9, 2024, 3:43pm UTC](https://forums.plex.tv/t/reinstalling-plex-is-making-me-pull-my-hair-out/894913 "2024-11-09T15:43:52Z")

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Plex somehow ceased to work on both desktop and web, claiming I had no access to my movies. After fumbling about with regedit and poking around, failing in everything attempted, I finally did a complete uninstall/reinsta…

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## [My PMS crashes frequently and randomly](https://forums.plex.tv/t/my-pms-crashes-frequently-and-randomly/894803)

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**Author:** [@BuddyBud](https://forums.plex.tv/u/BuddyBud)\
**Replies:** 5\
**Last updated:** [November 9, 2024, 3:32pm UTC](https://forums.plex.tv/t/my-pms-crashes-frequently-and-randomly/894803 "2024-11-09T15:32:36Z")

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Server Version#: 1.41.2.9134-3391644e0 Player Version#: Web \<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled\> I really need help. For many, many months, my server w…

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