# Plex Media Server **URL:** https://forums.plex.tv/c/plex-media-server/114.md?page=37 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 38 --- ## [Plex Media Server app not working](https://forums.plex.tv/t/plex-media-server-app-not-working/939600)
**Author:** [@benwu342](https://forums.plex.tv/u/benwu342)\ **Replies:** 2\ **Last updated:** [June 12, 2026, 12:43pm UTC](https://forums.plex.tv/t/plex-media-server-app-not-working/939600 "2026-06-12T12:43:42Z")
At first the app would just keep opening Plex in my browser instead of the app on my Mac. I tried to delete it but kept getting these. I’ve tried restarting my computer and force deleting, and neither work. What can I do… --- ## [Being forced to pay for a remote pass](https://forums.plex.tv/t/being-forced-to-pay-for-a-remote-pass/939619)
**Author:** [@daveho56](https://forums.plex.tv/u/daveho56)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 6:36am UTC](https://forums.plex.tv/t/being-forced-to-pay-for-a-remote-pass/939619 "2026-06-12T06:36:06Z")
Okay here is my set up. I have a Windows PC upstairs and I Plex to my main TV made by Bush a smart TV less than a year old. I also have the app on the PS5 but really use it because the TV uses less power just to play t… --- ## [Shuffling videos is intermittent](https://forums.plex.tv/t/shuffling-videos-is-intermittent/939599)
**Author:** [@bellboy](https://forums.plex.tv/u/bellboy)\ **Replies:** 0\ **Last updated:** [June 11, 2026, 11:00pm UTC](https://forums.plex.tv/t/shuffling-videos-is-intermittent/939599 "2026-06-11T23:00:59Z")
Server Version#: 1.42.2.10156.720010156 Hey all, Not sure if I’m doing something wrong here, or if Plex hates me (or my files). Running on a Synology DS920+, using a AppleTV 4K. I’ve rigged a bit of a MTV server on … --- ## [Weirdest music metadata identification problem!?](https://forums.plex.tv/t/weirdest-music-metadata-identification-problem/939547)
**Author:** [@Chumbo](https://forums.plex.tv/u/Chumbo)\ **Replies:** 2\ **Last updated:** [June 11, 2026, 9:42pm UTC](https://forums.plex.tv/t/weirdest-music-metadata-identification-problem/939547 "2026-06-11T21:42:22Z")
This is really weird, never had anything like it before… I have an album - Clarence Penn - Dali in Cobble Hill (2012) which Plex refuses to identify correctly! It always comes up as Jesse Van Ruller - Dali in Cobble Hil… --- ## [Music artist posters changed from pictures of band to album art](https://forums.plex.tv/t/music-artist-posters-changed-from-pictures-of-band-to-album-art/939366)
**Author:** [@mrhat1065](https://forums.plex.tv/u/mrhat1065)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 9:14pm UTC](https://forums.plex.tv/t/music-artist-posters-changed-from-pictures-of-band-to-album-art/939366 "2026-06-11T21:14:56Z")
Server Version#: 1.43.2.10687 Player Version#: 4.12.4 Most of the artist posters in my library switched to album art from that particular artist or band. I’d prefer it to show a picture of the actual people. When I add… --- ## [Previously Transcoded Mobile Versions are Re-Transcoding on download](https://forums.plex.tv/t/previously-transcoded-mobile-versions-are-re-transcoding-on-download/939581)
**Author:** [@garyjohnson936](https://forums.plex.tv/u/garyjohnson936)\ **Replies:** 2\ **Last updated:** [June 11, 2026, 8:48pm UTC](https://forums.plex.tv/t/previously-transcoded-mobile-versions-are-re-transcoding-on-download/939581 "2026-06-11T20:48:55Z")
Server Version 1.43.2.10687 Android Versoin 2026.11.0 My previously “mobile optimized” versions are being re-transcoded upon download request. Confirmed client download settings are 720p. Why why??? prior to this, d… --- ## [This again: Internal Server Error. Something went wrong on our end](https://forums.plex.tv/t/this-again-internal-server-error-something-went-wrong-on-our-end/939582)
**Author:** [@jrmiem\_t](https://forums.plex.tv/u/jrmiem_t)\ **Replies:** 9\ **Last updated:** [June 11, 2026, 8:25pm UTC](https://forums.plex.tv/t/this-again-internal-server-error-something-went-wrong-on-our-end/939582 "2026-06-11T20:25:08Z")
Hey, I have the unfamous “Internal Server Error. Something went wrong on our end” error while I try to connect. I tried resetting the password, connecting through apple sign in, google, and email. I tried on my tv, desk… --- ## [Can't make remote access work for my plex server macOS 26.5.1](https://forums.plex.tv/t/cant-make-remote-access-work-for-my-plex-server-macos-26-5-1/939548)
**Author:** [@doubleos](https://forums.plex.tv/u/doubleos)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 6:55pm UTC](https://forums.plex.tv/t/cant-make-remote-access-work-for-my-plex-server-macos-26-5-1/939548 "2026-06-11T18:55:12Z")
Server Version#:1.43.2.10687 Player Version#: This is continuation of my post “My Plex Media Server running on ReadyNas 716 cannot find its configuration”. Since I could not get any help on the original plex server - … --- ## [Plex on Synology NAS is unavailable when outside of my home network](https://forums.plex.tv/t/plex-on-synology-nas-is-unavailable-when-outside-of-my-home-network/939578)
**Author:** [@rob\_b417](https://forums.plex.tv/u/rob_b417)\ **Replies:** 4\ **Last updated:** [June 11, 2026, 5:22pm UTC](https://forums.plex.tv/t/plex-on-synology-nas-is-unavailable-when-outside-of-my-home-network/939578 "2026-06-11T17:22:20Z")
Plex Server Version#:Version 1.43.2.10687 Player Version#:1.112.0.359-0d79a49f Synology DSM Version: 7.3.2 NAS: DS920+ Until recently I have been able to access my Plex server from outside of my network however I sus… --- ## [Certificate renewal](https://forums.plex.tv/t/certificate-renewal/939574)
**Author:** [@dhillssr](https://forums.plex.tv/u/dhillssr)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 2:36pm UTC](https://forums.plex.tv/t/certificate-renewal/939574 "2026-06-11T14:36:19Z")
Server Version#: Player Version#: v1.41.5.9626 \*Plex Pass - .plex.direct cert expired, CSR renewal returning 429 for 48+ hours on Synology - need rate limit reset --- ## [TV Shows merging into a single show despite individual folders](https://forums.plex.tv/t/tv-shows-merging-into-a-single-show-despite-individual-folders/939566)
**Author:** [@CBOMedia](https://forums.plex.tv/u/CBOMedia)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 8:23am UTC](https://forums.plex.tv/t/tv-shows-merging-into-a-single-show-despite-individual-folders/939566 "2026-06-11T08:23:22Z")
Server Version#:1.43.2.10687 I’m running into an issue where all of my TV shows are lumping together into a single show entry in my library. I have everything organized strictly into individual folders for each show, w… --- ## [Corrupt Database and Plex not recognizing that I have Media Server](https://forums.plex.tv/t/corrupt-database-and-plex-not-recognizing-that-i-have-media-server/939353)
**Author:** [@danweL](https://forums.plex.tv/u/danweL)\ **Replies:** 18\ **Last updated:** [June 11, 2026, 4:45am UTC](https://forums.plex.tv/t/corrupt-database-and-plex-not-recognizing-that-i-have-media-server/939353 "2026-06-11T04:45:29Z")
Server Version#: Player Version#: \ My computer had a CPU fan error and when I got it back up my plex media server k… --- ## [Looking for a good device for plex server](https://forums.plex.tv/t/looking-for-a-good-device-for-plex-server/939517)
**Author:** [@trippy86](https://forums.plex.tv/u/trippy86)\ **Replies:** 23\ **Last updated:** [June 11, 2026, 2:38am UTC](https://forums.plex.tv/t/looking-for-a-good-device-for-plex-server/939517 "2026-06-11T02:38:50Z")
Hi all I have been using my nvidia shield pro to run my plex server for a while now but after endless problems and having to start over from scratch im giving up on it Im looking to buy a small pc good enough to run a … --- ## [Plex - TV Episodes with multiple edition versions not displaying the version names](https://forums.plex.tv/t/plex-tv-episodes-with-multiple-edition-versions-not-displaying-the-version-names/939419)
**Author:** [@PaceCarGuy](https://forums.plex.tv/u/PaceCarGuy)\ **Replies:** 4\ **Last updated:** [June 10, 2026, 10:07pm UTC](https://forums.plex.tv/t/plex-tv-episodes-with-multiple-edition-versions-not-displaying-the-version-names/939419 "2026-06-10T22:07:02Z")
Server Version#: 1.42.2 Player Version#: 4.159.0 Hello. For one of the TV shows I have, Spiderman-Noir, there is an option to select either the classic Black & White version of an episode, or a Colorized version of the… --- ## [Plex Is Not Finding Albums In Global Search](https://forums.plex.tv/t/plex-is-not-finding-albums-in-global-search/939551)
**Author:** [@Pearlset79](https://forums.plex.tv/u/Pearlset79)\ **Replies:** 0\ **Last updated:** [June 10, 2026, 9:07pm UTC](https://forums.plex.tv/t/plex-is-not-finding-albums-in-global-search/939551 "2026-06-10T21:07:58Z")
Server Version#: 1.43.2.10687 Player Version#: 4.159.0 Music library section 56 excluded from /hubs/search results, all other sections work, sectionId=56 returns correct results Can anyone assist me with this? --- ## [Managed User unable to access libraries on local network despite having access](https://forums.plex.tv/t/managed-user-unable-to-access-libraries-on-local-network-despite-having-access/939440)
**Author:** [@krammark191](https://forums.plex.tv/u/krammark191)\ **Replies:** 4\ **Last updated:** [June 10, 2026, 8:05pm UTC](https://forums.plex.tv/t/managed-user-unable-to-access-libraries-on-local-network-despite-having-access/939440 "2026-06-10T20:05:05Z")
Server Version#: 1.41.8.9834 Player Version#: N/A So I’m in a bit of a pickle. I got Plex Pass yesterday and in an attempt to set up remote access for managed users, I hit the same brick wall I’ve been hitting for a wh… --- ## [Plex no longer works since updating iOS](https://forums.plex.tv/t/plex-no-longer-works-since-updating-ios/939192)
**Author:** [@Abbey84](https://forums.plex.tv/u/Abbey84)\ **Replies:** 10\ **Last updated:** [June 10, 2026, 3:21pm UTC](https://forums.plex.tv/t/plex-no-longer-works-since-updating-ios/939192 "2026-06-10T15:21:04Z")
Since I updated to the latest iOS version on my iPhone (25.5) and iPadOS (26.5), my movies stored on my WD My Cloud Home hard drive have stopped appearing in Plex. Plex version: 2026.9.0 (1704) This already happened on… --- ## [Is there a way to quickly debug and preview discovered media?](https://forums.plex.tv/t/is-there-a-way-to-quickly-debug-and-preview-discovered-media/939511)
**Author:** [@ackermannovi](https://forums.plex.tv/u/ackermannovi)\ **Replies:** 8\ **Last updated:** [June 10, 2026, 1:19pm UTC](https://forums.plex.tv/t/is-there-a-way-to-quickly-debug-and-preview-discovered-media/939511 "2026-06-10T13:19:27Z")
I am playing with my Libraries by adding new folders and editing .plexignore file. After every change, I have to wait tens of minutes before the scanning finishes, then figure out from the library on web what has changed… --- ## [Lost All Access to PMS on my QNAP](https://forums.plex.tv/t/lost-all-access-to-pms-on-my-qnap/939456)
**Author:** [@B\_Kirchhoff](https://forums.plex.tv/u/B_Kirchhoff)\ **Replies:** 19\ **Last updated:** [June 10, 2026, 1:14pm UTC](https://forums.plex.tv/t/lost-all-access-to-pms-on-my-qnap/939456 "2026-06-10T13:14:35Z")
I had an issue several month ago where I lost access to the PMS on my QNAP and I previously solved that by specifying an address and reserving port 32400 for my QNAP on my router. I lost access again two days ago and hav… --- ## [Samurai Jack - Titles not matching with TVDB listing](https://forums.plex.tv/t/samurai-jack-titles-not-matching-with-tvdb-listing/939476)
**Author:** [@JonWiswellII](https://forums.plex.tv/u/JonWiswellII)\ **Replies:** 9\ **Last updated:** [June 10, 2026, 12:13pm UTC](https://forums.plex.tv/t/samurai-jack-titles-not-matching-with-tvdb-listing/939476 "2026-06-10T12:13:38Z")
Server Version#: 1.43.2.10687 Player Version#: 1.43.2.10687 Went through and added all 5 Seasons of Samurai Jack to my collection over the weekend, and no matter what I do, the titles aren’t populating as they’re liste… --- ## [Playback Error "Content Unavailable" after June 9 outage - libraries locked](https://forums.plex.tv/t/playback-error-content-unavailable-after-june-9-outage-libraries-locked/939526)
**Author:** [@ats9882](https://forums.plex.tv/u/ats9882)\ **Replies:** 1\ **Last updated:** [June 10, 2026, 4:11am UTC](https://forums.plex.tv/t/playback-error-content-unavailable-after-june-9-outage-libraries-locked/939526 "2026-06-10T04:11:55Z")
Server Version#:1.43.2.10687 Player Version#: \Movies show in library but won’t play, “Content is unavailable” error … --- ## [Alerts showing files being deleted, through unknown process](https://forums.plex.tv/t/alerts-showing-files-being-deleted-through-unknown-process/939407)
**Author:** [@gdkinsman](https://forums.plex.tv/u/gdkinsman)\ **Replies:** 4\ **Last updated:** [June 10, 2026, 3:08am UTC](https://forums.plex.tv/t/alerts-showing-files-being-deleted-through-unknown-process/939407 "2026-06-10T03:08:45Z")
I just discovered these files in Alerts. It appears to be going through a scanning process with over 50 pages currently, but these are the ones I’m concerned about. All my scheduled tasks have been turned off. I di… --- ## [Server reporting as a sync device](https://forums.plex.tv/t/server-reporting-as-a-sync-device/939500)
**Author:** [@dylanspann](https://forums.plex.tv/u/dylanspann)\ **Replies:** 4\ **Last updated:** [June 10, 2026, 1:04am UTC](https://forums.plex.tv/t/server-reporting-as-a-sync-device/939500 "2026-06-10T01:04:36Z")
Hi, I’m experiencing the stuck certificate issue. My server is running fine locally (HTTP on port 32400 works, remote access shows as “Fully accessible”) but all plex.direct HTTPS connections fail and clients can’t conne… --- ## [Can access locally, but at the same time cannot?](https://forums.plex.tv/t/can-access-locally-but-at-the-same-time-cannot/939521)
**Author:** [@mburlia](https://forums.plex.tv/u/mburlia)\ **Replies:** 1\ **Last updated:** [June 10, 2026, 12:02am UTC](https://forums.plex.tv/t/can-access-locally-but-at-the-same-time-cannot/939521 "2026-06-10T00:02:19Z")
Server Version#: 1.43.2.10687 Player Version#: I wanted to get logs and upload them, but the issue is I can open the web client locally, but it doesn’t connect and obviously I can’t watch anything. This happens a lot a… --- ## [Plex only displays the first artist when a MusicBrainz track has multiple artists with Arabic names](https://forums.plex.tv/t/plex-only-displays-the-first-artist-when-a-musicbrainz-track-has-multiple-artists-with-arabic-names/935248)
**Author:** [@mikescarn](https://forums.plex.tv/u/mikescarn)\ **Replies:** 7\ **Last updated:** [June 9, 2026, 11:57pm UTC](https://forums.plex.tv/t/plex-only-displays-the-first-artist-when-a-musicbrainz-track-has-multiple-artists-with-arabic-names/935248 "2026-06-09T23:57:08Z")
Server Version#: Version 4.157.0 Description: I’ve noticed a metadata display issue with Plex Music when tracks are matched via MusicBrainz. When a track has two singers listed on MusicBrainz, and the artist names are… --- ## [Outage currently?](https://forums.plex.tv/t/outage-currently/939513)
**Author:** [@veeejay](https://forums.plex.tv/u/veeejay)\ **Replies:** 6\ **Last updated:** [June 9, 2026, 9:29pm UTC](https://forums.plex.tv/t/outage-currently/939513 "2026-06-09T21:29:22Z")
Is there an issue currently? I have folks connected remotely streaming fine, I can stream locally, but remote access page show unavailable. Seems to be many other users experiencing the same. --- ## [Plex wont let me invite a friend and wont let me add new accounts. error to many users](https://forums.plex.tv/t/plex-wont-let-me-invite-a-friend-and-wont-let-me-add-new-accounts-error-to-many-users/937221)
**Author:** [@SuqGov](https://forums.plex.tv/u/SuqGov)\ **Replies:** 3\ **Last updated:** [June 9, 2026, 6:28pm UTC](https://forums.plex.tv/t/plex-wont-let-me-invite-a-friend-and-wont-let-me-add-new-accounts-error-to-many-users/937221 "2026-06-09T18:28:59Z")
Server Version#:1.41.9.9961 Player Version#:1.112.0.359- no log coz no connection. when i try to add a new friend to the server. i have the pass. it say im out of space for viewers. its telling me that i have to many … --- ## [Problem my android phone](https://forums.plex.tv/t/problem-my-android-phone/939504)
**Author:** [@kkdkajal](https://forums.plex.tv/u/kkdkajal)\ **Replies:** 0\ **Last updated:** [June 9, 2026, 1:40pm UTC](https://forums.plex.tv/t/problem-my-android-phone/939504 "2026-06-09T13:40:59Z")
Server Version#: Version 1.43.2.10687 Player Version#: i have install plex in my windows 10 computer and i am running as a sever computer to play plex movie only.. i have multiple tablet, computer, phone and 1 tv box … --- ## [Plex has the wrong country/location for an ip - how do I fix it?](https://forums.plex.tv/t/plex-has-the-wrong-country-location-for-an-ip-how-do-i-fix-it/938322)
**Author:** [@danhoffman](https://forums.plex.tv/u/danhoffman)\ **Replies:** 15\ **Last updated:** [June 9, 2026, 8:27am UTC](https://forums.plex.tv/t/plex-has-the-wrong-country-location-for-an-ip-how-do-i-fix-it/938322 "2026-06-09T08:27:11Z")
Plex thinks a user’s ip has a location in Brusssels but it’s actually Boston and all ip geolocation providers (maxmind, db-ip, ip-api, etc) have it correct. What do I do such that plex fixes it? this doesn’t cause any … --- ## [Half of posters for media not loading but posters exist on filesytem and db pointing to them](https://forums.plex.tv/t/half-of-posters-for-media-not-loading-but-posters-exist-on-filesytem-and-db-pointing-to-them/939498)
**Author:** [@andy\_d0](https://forums.plex.tv/u/andy_d0)\ **Replies:** 2\ **Last updated:** [June 9, 2026, 4:14am UTC](https://forums.plex.tv/t/half-of-posters-for-media-not-loading-but-posters-exist-on-filesytem-and-db-pointing-to-them/939498 "2026-06-09T04:14:56Z")
Server Version#: 1.43.2.10687 No idea what to further check here besides confirming that the file exists and that the hash in the db points to the file. [Previous page](https://forums.plex.tv/c/plex-media-server/114.md?page=36) [Next page](https://forums.plex.tv/c/plex-media-server/114.md?page=38)